How to Build a Successful Business with Flash Yellow. powered by the Nationwide Sprint 4G LTE Network

Transcription

1 How to Build a Successful Business with Flash Yellow powered by the Nationwide Sprint 4G LTE Network

2 Table of Contents This playbook contains everything you need build a successful business with Flash Wireless! 1. Understand your customer s needs. GO TO PAGE 3 2. Recommend Flash Yellow in strong service areas. GO TO PAGE 4 a. Strong service map GO TO PAGE 5 3. Help your customer decide on a service plan GO TO PAGE 6 4. Ensure your customer is on the right device GO TO PAGE 8 a. If they are buying a new device GO TO PAGE 9 b. If they are bringing their own device GO TO PAGE Device Appendix Is your customer s device compatible? GO TO PAGE 28 2

3 Step 1. Understand your customer s needs Mostly voice and text - Flash Yellow network would be a good fit in most metropolitan areas. For suburban / rural areas, check to see if they live in a strong Flash Yellow service area. Average to heavy data user - Check to see if they live in a strong Flash Yellow service area. See page 5. If not, guide them to Flash Green or Flash Purple network to ensure they get the best customer experience. Remember, a good customer experience is the key to keeping a long-term customer! 3

4 Step 2. Recommend Flash Yellow in strong areas Review Flash Yellow s strong service areas. Focus your Flash Yellow customer acquisition efforts on these areas to ensure high customer satisfaction and retention. See page 5. o This is a top 24 list, the network is strong in other areas too. o Verify your customer s service area at A strong service area means that the customer will experience optimal voice, text and data performance. Customers who don t live in a strong service area may experience slower data speeds, lower quality / dropped calls, etc. This is simply due to network signal strength. Help your customers have a great experience with Flash by guiding them to the network with the best coverage in their area. PRO TIP: Your customers will get the best available coverage and service speed if they keep their phone updated with all operating system (OS) upgrades! 4

5 TOP 64 Strongest Service Areas: MIDWEST Chicago IL E. St Louis, IL Avon IN Evansville IN Fort Wayne IN Hobart IN Indianapolis IN Merrillville IN Schererville IN Wichita KS Detroit MI Lansing MI Pontiac MI Southfield MI Warren MI Westfield MI Whiting MI Minneapolis MN Kansas City KS Omaha NE Akron OH Bedford Heights OH Blue Ash OH Cincinnati OH Cleveland OH Columbus OH Toledo OH Mason OH Warren OH NORTHEAST Danbury CT Stamford CT Bridgeport CT New Haven CT Philadelphia PA Pittsburgh PA SOUTH Little Rock AR Altamonte Springs FL Apollo Beach FL Boca Raton FL Coral Springs FL Doral FL Ft. Lauderdale FL Homestead FL Lauderhill FL Miami FL Miramar FL N Palm Beach FL Orlando FL Palm Beach Gardens FL Plantation FL Sunrise FL Tamarac FL Atlanta GA Chattanooga TN Dallas TX Houston TX San Antonio TX WEST San Jose CA Stockton CA Colorado Springs CO Denver CO Boise ID Las Vegas NV Reno NV Portland OR Ogden UT Provo UT Salt Lake City UT Seattle WA Spokane WA STRONGEST SERVICE AREAS COVER OVER 75 MILLION PEOPLE* 5

6 Step 3. Help Your Customer Decide on a Plan Guide your customer to a plan that fits their lifestyle and budget. Unlimited Plans: Individual plan Unlimited** talk, text and data at only $59.99 per line per month. Perfect for heavy data users, and a great upgrade for Flash Yellow legacy plans. Unlimited Family Plan Up to 4 lines of unlimited** talk, text and data at only $39.99* per line per month. *Plus taxes and fees. Monthly price per lines increases with less than 4 lines. For complete pricing details visit Each line is subject to a one-time activation fee, and a monthly regulatory and administrative charge. **Subject to the Flash Wireless Terms & Conditions and Acceptable Use Policy. Plan allows high speed data access (up to 4G LTE speeds with compatible network and device) only up to 22GB per line. After the 22GB limit is reached, Flash Wireless may slow data to as low as 128 kbps for the remainder of your billing cycle or, if Data Boost is enabled, 1GB of high speed data increments will be automatically added to your account after payment obtained from your credit card on the account. 6

7 Flash Unlimited $59.99/month* 22 GB of high-speed LTE data followed by unlimited data at reduced speeds or Data Boost utilization 10 GB of Mobile Hotspot data included Unlimited Talk, Text & MMS Unlimited Calling to Canada & Mexico Unlimited Domestic Roaming (voice + text) International text to 180+ countries HD Video Streaming & Casting (up to 1080p) Visual Voice Mail Open to new and existing customers How BIG is 22 GB/month? Online gaming 88 hours** Video streaming 22 hours HD Music streaming 31 days Video calling 2.5 days *Monthly rate plan price does not include taxes and fees. Each line is subject to a one-time activation fee, and a monthly regulatory and administrative charge. To keep this plan, your line of service with the Flash Unlimited plan must remain active. **Assumes a video intensive multi-player game that uses 250 MB/hour. 7

8 Step 4. Ensure your customer is on the right device With Flash Wireless, customers have the option to purchase a device or bring their own. The status of each device will be reflected in their Flash Wireless account by logging in at Flashwireless.com 8

9 Buying a New Device: Overview If your customer is in the market for a new device: Multi-network devices are the best option: A Multi-Network Device can be used on both Flash networks. Customers can switch to a different Flash network anytime! This can be advantageous to prevent customer churn, as you can switch the customer to Flash Green if they move to an area where Green coverage is optimal. Plus, these universal devices take advantage of the latest LTE network technology with all carriers, for optimal performance (data and voice). Many devices (including several multi-network) are available for purchase on Flashwireless.com, as well as through our Marketplace partners. Devices purchased from Flash Yellow are always compatible with our network! 9

10 Buying a New Device: Multi-Network Devices Multi-network Devices on Flash Yellow Website $129 $849 $449 $499 $129 $149 $190 $279 $299 $499 $629 $729 $729 $849 Moto E4 (coming soon) Moto G 4 Play Moto G 4 Moto G 4 Plus Moto G 5 Plus Apple iphone 6 Plus Apple iphone 6s Apple iphone 6s Plus Apple iphone 7 (coming soon) Apple iphone 7+ (coming soon) Samsung S8 Samsung S8 + Featured Device: Moto G 5 Plus Unlocked and works with all Flash Wireless networks. Blazing fast octa-core processor to run multiple apps 12MP rear camera focuses up to 60% faster + 5MP selfie cam All-day battery + charge up to 6 hours of battery life in just 15 minutes with TurboPower Precision-crafted metal design from high-grade aluminum Water and dust resistant nano-coating Pricing as of April 21,

11 Buying a New Device: Multi-Network Devices Other Multi-Network devices are available for sale on the Flash Marketplace and thirdparty websites. To access the Flash Marketplace: Go to Flashwireless.com Under Shop Devices, select the Yellow network Scroll to the bottom and click Flash Marketplace banner MULTI-NETWORK DEVICES ON FLASH MARKETPLACE / THIRD PARTY WEBSITES $197 $849 $197 $279 $580/ $849 $375 $445 $315 $499 $707 $830 $704/ $849 Google Nexus 5X Moto X Pure Google Nexus 6 Pricing as of April 21, 2017 on Flash Marketplace and Amazon.com Apple iphone SE Apple iphone 6 Google Nexus 6P Apple iphone 7 Google Pixel/ Pixel XL Apple iphone 7 Plus Google Pixel 2 / Pixel 2 XL 11

12 Buying a New Device: All Recommended Devices 40+ EXAMPLES iphone 5c iphone 5s iphone 6* / Plus* iphone 6S* / Plus* iphone 7* / Plus* iphone SE* Galaxy S4, S5, S6*, S7* and S8* (including all variants) Galaxy Note 4, 5, J3, J5, J7 Moto G4* Moto G4 Play* Moto G4 Plus* Moto X Pure* Moto G5 Plus* Nexus 5 / 5X* Nexus 6* / 6P* Pixel* Pixel XL* G3 / G4 / G5 G Flex G Flex 2 V10 V20 Stylo Stylo 2 X Power HTC10 One A9 One M9 One M8 One E8 * Indicates a Multi-Network capable device, but be sure to get the right model number NOTE: Compatibility on Flash Yellow varies by model number within these devices! Purchase from Flash Yellow to ensure compatibility, or see the Device Appendix for compatible model numbers. 12

13 Buying a New Device: Setting It Up If your customer purchases a new device from Flash Wireless or a Marketplace Partner, they will need your help to transfer the contents of their old phone. The free Flash Wireless app can transfer all their content to a new device, with no hassle! Simply have the customer download the app on their existing phone by searching for Flash Wireless in their app store: 13

14 Buying a New Device: Setting It Up Once the customer receives their new device, they can simply download the free Flash Wireless app on the new phone to restore all their content! Note: Both the old and new device, with the Flash Wireless app open, need to be connected to the same WiFi network or Mobile Hotspot for the content transfer to take place. Plus, the app includes Device Guides so customers can learn all the features of their new phone. 14

15 Bring Your Own Device (BYOD): Overview If your customer is bringing their own device: Your device will generally be approved if it has met the following criteria: Financial and contractual commitments met with original carrier. Device not reported as lost, stolen or fraudulently obtained and device operating system not altered or modified. Device has original ESN (serial number) as assigned by manufacturer. If your device is capable of using multiple networks, please ensure that your device is unlocked. The compatibility check only validates your device is compatible with the network. It will not check if your device is unlocked. If you are unsure whether your device is unlocked please check with your current or previous service provider. The customer will need the 4-digit account PIN code they set up when they opened their account with the provider, in order to request the unlock. Flash Wireless cannot unlock the device. Warning: If your device is locked, it will fail activation following the completion of your order and payment. To transfer their phone number, your customer will need to contact their previous service provider. They will need their account number and the 4-digit account PIN code they set up when they opened their account with the provider, in order to request the number transfer. BYOD Checklist Your customer needs the following from their previous service provider for BYOD: Account number 4-Digit PIN Device unlock confirmation To sign up for a data plan, the device must be 4G LTE-capable. A 3G device can only be used for Talk and Text plans. Device model must be compatible with Flash Yellow. See Device Appendix. Help your customer get correct SIM card for their specific device. See page

16 Bring Your Own Device (BYOD): Steps If customers don t want to buy a new device, they can bring their own to Flash Wireless! 1. Ensure Device Is Unlocked Flash Yellow supports specific unlocked phones. If phone is currently locked, the original carrier must unlock it. 2. Go to Flashwireless.com, select the Yellow Network and click on Bring Your Own Device 3. Check Device Compatibility Flash Yellow supports specific unlocked phones and most phones purchased from Sprint. If phone is currently locked and not purchased from Sprint, the original carrier must unlock it. 4. Get a Valid SIM Card If the phone was originally purchased from Sprint, its existing SIM Card can be reused. If not, cross-reference the device to the proper SIM Card Part #. See page Choose a Service Plan 16

17 BYOD: Compatible Phone Models To bring your device, your phone model must be compatible with the Flash Yellow Network, and you must have the correct device-specific SIM Card. Apple Devices iphone 5c / 5s iphone SE iphone 6 iphone 6 Plus iphone 6s iphone 6s Plus iphone 7/ 7 Plus iphone 8/ 8 Plus Best Model A1456 / A1453 A1723 A1586 A1524 A1688 A1687 A1660 / A1661 A1863 / A1864 Slower Models See page 14 CDMA versions of A1532 / A1533 A1662 A1549 A1522 A1633 A1634 None None SIM Card Part # SIMOLW416C SIMOLW416C SIMOLW416C SIMOLW416C SIMOLW416C, SIMGLW446C SIMOLW416C, SIMGLW446C SIMGLW446C SIMGLW446C Samsung Devices Galaxy S4 Galaxy S5 Galaxy S6 / Edge Galaxy S7 / Edge Galaxy S8 / S8+ Galaxy Note4 Galaxy Note5 Best Model Model L720Z G900P G920P Incompatible Models (carrier specific) I545Z, I435Z, I545Z, M919Z, G900T, G900A, G900V, G900R G925T, G925A, G925V, G925R S7 = G930P or G930U S7 Edge=G935P or G935U G935A, G935V, G935T, G935R S8 = G950P or G950U S8+=G955P or G955U N900A, N900T, N900R, N900V Model N910P Model N920P N910A, N910T, N910R, N910V N920A, N920T, N920R, N920V SIM Card Part # SIMOLW216R SIMOLW216R SIMOLW416C SIMOLW416C SIMOLW216R SIMOLW216R SIMOLW416C *This list represents 80% or more of Flash Yellow BYOD device activations. See full Device Appendix at end of presentation. 17

18 BYOD: Locating your Model Number Samsung iphone Model Number is on the Back Cover of All iphones Remove the battery cover. The Model Number is on the white sticker. 18

19 BYOD: Why some models provide a better data experience Phone models that have all 3 LTE bands experience the best data speeds, especially inside buildings. Phones listed on Page 12 as Best Models have all 3 bands (except iphone 5c/5s). To see how many bands your device supports for Flash Yellow, check the Device Appendix. PRO TIP: For optimal speeds and features, keep your phone s operating system up-to-date with the latest upgrades. LTE Bands: Band 25 Band 26 Band 41! Outdoor Calls + Data X X X Indoor Calls + Data X X Outdoor & Indoor Calls + Data + Video SUMMARY If your phone has Band 25 only, you will have poor in-house / in-building coverage. If your phone has 25 and 26, you will have good in-building coverage, but it might be slow. X If your phone has all 3 bands, you will have the fastest available speeds inside and out. DID YOU KNOW? Each LTE Band corresponds to a frequency, and each frequency has characteristics that make it good for speed, the distance the signal travels and/or signal penetration through walls! 19

20 BYOD: Activation Process After establishing that your phone is compatible with the network and unlocked (able to move to any carrier), you are ready to start your activation process. You will need: ( MEID - Serial number ICCID - SIM card ID NOTE: Non-4G LTE devices do not have a SIM card, and thus will not require ICCID entry. These devices may only be used for Talk and Text plans. 20

21 BYOD: Locating your MEID The easiest way to locate the MEID for the majority of devices: Dial *#06# MEID Number 21

22 BYOD: Locating your iphone MEID (Alternate Method) Go to Settings > General > About Scroll down to see your device's serial number, MEID, and ICCID. Here s a quick silent video on finding your iphone IMEI. 22

23 BYOD: Locating your Samsung MEID (Alternate Method) Go to Settings > About Device > Status > IMEI Information > Click to see your MEID & IMEI 23

24 BYOD: Getting a SIM Card Once you enter a compatible MEID, your device is ready for use on Flash Yellow In order to get service, you need a valid SIM card: Sprint customers can reuse their existing SIM Card. All other customers should choose the SIM Card Part # that matches their device. See page

25 BYOD: Getting a SIM Card Part #: SIMOLW216R Part #: SIMOLW416C Part #: SIMGLW446C Part #: SIMGLW236C Part # SIMGLW416Q Part # SIMOLW416Q Samsung Galaxy Note 3 Apple iphone 5c Alcatel Dawn (5027B) Alcatel Elevate Essential Phone (PH-1) HTC U11 Samsung Galaxy Note 4 Apple iphone 5s Alcatel Conquest Victory Huawei Union LG X power LG Tribute Samsung Galaxy Note Edge Apple iphone 6 Plus Apple iphone 6s/6s Plus LG G Flex 2 LG Tribute HD Moto Z2 Samsung Galaxy S4 Apple iphone 6s/6s Plus Apple iphone 7/7 PLUS LG G4 LG G6 Samsung Galaxy J7 Perx Samsung Galaxy S5 Apple iphone SE Apple iphone SE LG Style LG Stylo 3 Samsung Galaxy Note 7 Samsung Core Prime HTC 10 Google Nexus 5X LG Tribute GO FLIP Samsung Galaxy Tab A Samsung Galaxy Note 5 Google Nexus 6P LG Tribute 2 Tribute HD Samsung Galaxy J3 Emerge Samsung Galaxy S6 Google Nexus Pixel LG Volt 2 Alcatel GO FLIP Samsung Galaxy S8/S8+ Samsung Galaxy S6 Edge Google Nexus Pixel XL Motorola Moto E Alcatel IDOL5 (6060S) Samsung Galaxy S7 HTC 10 Motorola Moto G HTC Bolt ZTE Warp Connect Samsung Galaxy S7 Edge HTC Desire 626 Motorola Moto G4 Play HTC U11 (2PZC5) ZTE Prestige 2 Part #: SIMOLW416C HTC One A9 Moto E4 (XT1767) ZTE Max XL Part #: SIMOLW416C HTC One M9 Moto E4 Plus (XT1776) Part#:SIMOLW426C Kyocera Hydro Reach Moto z2 force edition (XT1789) Apple iphone 8 LG G5 Moto Z2 Play Apple iphone 8 Plus LG G5 Apple iphone X LG K3 LG Stylo 2 LG Tribute 5 Motorola Moto G4 Motorola Moto G4 Plus Motorola Moto X Pure Edition Samsung Galaxy S6 edge + ZTE Prestige NOTE: SIM Cards for Flash yellow are device specific. *This list represents 90% of Flash Yellow activations. Other devices may also be compatible with Flash Yellow. 25

26 BYOD: Getting a SIM Card IBOs can keep a selection of SIM Cards on-hand so customers don t have to wait to receive a SIM Card in the mail. If your customer already has a Sprint SIM card, that SIM can be re-used If not, you can purchase 5-pack SIM Cards through your Back Office > ACN Online Gear Store SIM Cards for Flash Yellow are device specific Use the Part # on the previous page to order the right SIM 26

27 BYOD: Flash Wireless App Once the customer successfully transfers their service to Flash Wireless, help them download the free Flash Wireless app, available for iphone and Android by searching for Flash Wireless in the app store: In addition to cloud back-up and anti-theft features, the app allows customers to take advantage of the world's largest network of pre-qualified WiFi hotspots! As long as the phone's WiFi setting is turned on, the app will automatically connect to over 12 million high-quality, public WiFi hotspots helping customers save on mobile data usage and providing faster data connections. The app operates in the background without draining the battery, and ensures Flash customers have access to the most high-quality public hotspots anywhere, anytime. 8

28 Devices: Appendix See next pages for a complete overview of: Apple Devices Samsung Galaxy Devices Samsung Note Devices LG Devices Motorola Devices 28

29 Devices: Appendix iphone 5c, 5s iphone SE iphone 6 iphone 6 Plus 5c = Model A1456 preferred 5c = Model A1532 (CDMA) works, but poor in-building coverage 5s = Model A1453 preferred 5s = Model 1533 (CDMA) works, but poor in-building coverage Launched Sept inch screen 640x1136 pixel resolution 1.3 GHz processor 1 GB RAM 8/16/32 GB ROM 8 MP rear / 1.2 MP front 1080p video recording 1560 mah battery Bluetooth a/b/g/n dual-band LTE bands 25 and 26 Model A1723 preferred Model A1662 works, but slower speeds Launched March inch screen 640x1136 pixel resolution 1.85 GHz processor 2 GB RAM 16/64 GB ROM 12 MP rear / 1.2 MP front 4K 30 fps video recording 1624 mah battery Bluetooth 4.2 LTE bands 25, 26 and 41 Model A1586 preferred Model A1549 works, but slower speeds Launched Sept inch screen 750x1334 pixel resolution 1.4 GHz processor 1 GB RAM 16/64/128 GB ROM 8 MP rear / 1.2 MP front 1080p video recording 1810 mah battery Bluetooth 4.2 LTE bands 25, 26 and 41 Model A1524 preferred Model A1522 works, but slower speeds Launched Sept inch screen 1080x1920 pixel resolution 1.4 GHz processor 1 GB RAM 16/64/128 GB ROM 8 MP rear / 1.2 MP front 1080p video recording 2915 mah battery Bluetooth 4.2 LTE bands 25, 26 and 41 29

30 Devices: Appendix iphone 6s iphone 6 Plus iphone 7 iphone 7 Plus Model A1688 or A1633 Launched Sept inch screen 750x1334 pixel resolution 1.84 GHz processor 2 GB RAM 32/64/128 GB ROM 12 MP rear / 5 MP front 4K 30 fps video recording 1715 mah battery Bluetooth 4.2 LTE bands 25, 26 and 41 Model A1687 or 1634 Launched Sept inch screen 1080x1920 pixel resolution 1.84 GHz processor 2 GB RAM 32/64/128 GB ROM 12 MP rear / 5 MP front 4K 30 fps video recording 2750 mah battery Bluetooth 4.2 LTE bands 25, 26 and 41 Model A1660 only Model A1778 not compatible Launched Sept inch screen 750x1334 pixel resolution 2.34 GHz processor 2 GB RAM 32/128/256 GB ROM 12 MP rear / 7 MP front 4K 30 fps video recording 1960 mah battery Bluetooth 4.2 low energy LTE bands 25, 26 and 41 Water / dust resistant Model A1661 only Model A1784 not compatible Launched Sept inch screen 1080x1920 pixel resolution 2.34 GHz processor 3 GB RAM 32/128/256 GB ROM 12 MP rear / 7 MP front 4K 30 fps video recording 2900 mah battery Bluetooth 4.2 low energy LTE bands 25, 26 and 41 Water / dust resistant 30

31 Devices: Appendix iphone 8 iphone 8 Plus iphone X Model A1863 Launched Sept inch screen 750x1334 pixel resolution 2.39 GHz processor 2 GB RAM 256 GB ROM 12 MP rear / 7 MP front 4K 60 fps video recording 1821 mah battery Bluetooth 5.0 LTE bands 2, 4 and 13 Model A1864 Launched Sept inch screen 1080x1920 pixel resolution 2.39 GHz processor 2 GB RAM 256 GB ROM 12 MP rear / 7 MP front 4K 60 fps video recording 2691 mah battery Bluetooth 5.0 LTE bands 2, 4 and 13 Model A1865 Launched Sept inch screen 1125x2436 pixel resolution 2.34 GHz processor 3 GB RAM 32/128/256 GB ROM 12 MP rear / 7 MP front 4K 60 fps video recording 1960 mah battery Bluetooth 5.0 LTE bands 2, 4 and 13 31

32 Devices: Appendix Galaxy S4 Galaxy S5 Galaxy S6 (Edge) Galaxy S7 (Edge) Model L720 only Model G900P only Model G920P only Model G930P preferred All other models not compatible Launched March inch screen 1080x1920 pixel resolution 1.9 GHz processor 2 GB RAM 16/32/64 GB ROM microsd up to 64GB 13 MP rear / 2 MP front 1080p video recording 2600 mah replaceable battery Bluetooth a/b/g/n dual-band LTE bands 25, 26 and 41 Launched March inch screen 1080x1920 pixel resolution 2.5 GHz processor 2 GB RAM 16/32/64 GB ROM microsd up to 128 GB 16 MP rear / 2.1 MP front 4K 30 fps video recording 2800 mah replaceable battery Bluetooth 4.0 LTE Bands 25, 26 and 41 Dust / water resistant (IP67) Launched March inch screen 1440x2560 pixel resolution 2.1 GHz processor 3 GB RAM 32/64/128 GB ROM No microsd card slot 16 MP rear / 5 MP front 4K 30 fps video recording 2550 mah internal battery Bluetooth 4.1 LTE Bands 25, 26 and 41 Models G930U and G935U work on all 3 Flash networks Launched March inch screen 1440x2560 pixel resolution 2.2 GHz processor 4 GB RAM 32/64/128 GB ROM microsd up to 200 GB 12 MP rear / 5 MP front 4K 30 fps video recording 3000 mah internal battery Bluetooth 4.2 LTE Bands 25, 26 and 41 32

33 Devices: Appendix Galaxy S8(S8+) Galaxy Note 3 Galaxy Note 4 Galaxy Note 5 Model G950U for S8/ G955U for S8+ Model N900P only Model N910P only Model N920P only Launched April 2017 Launched September 2013 Launched October 2014 Launched August inch screen/ 6.2 inch screen 5.7 inch screen 5.7 inch screen 5.7 inch screen 1440x2960 pixel resolution 1080x1920 pixel resolution 1440x2560 pixel resolution 1440x2560 pixel resolution 2.3 GHz processor / 2.45 GHz processor 2.3 GHz processor 2.7 GHz processor 2.1 GHz processor(octa-core) 4 GB RAM 3 GB RAM 3 GB RAM 4 GB RAM 16/32/64 GB ROM 16/32/64 GB ROM 32 GB ROM 32/64/128GB ROM microsd, microsdhc, microsdxc up to 256 GB 12 MP rear / 8 MP front 4K@30fps video recording 3000 mah replaceable battery / 3500 mah Bluetooth 5.0 EDR LTE Bands 25, 26 and 41 microsd up to 64 GB 13 MP rear / 2 MP front 2160@30fps video recording 3200 mah replaceable battery Bluetooth 4.0 LTE Bands 25, 26 and 41 microsd up to 256GB 16 MP rear / 3.7 MP front 2160@30fps video recording 3220 mah internal battery Bluetooth 4.1 LTE Bands 25, 26 and 41 No MicroSD card slot 16 MP rear / 5 MP front 2160@30fps video recording 3000 mah internal battery Bluetooth 4.2 LTE Bands 25, 26 and 41 33

34 Devices: Appendix LG X Power LG G4 LG G5 LG V20 Model LS755 only Launched September inch screen 720x1280 pixel resolution (4x1.8 GHz Cortex-A53 & 4x1.0 GHz Cortex-A53) 2 GB RAM 16 GB ROM microsd up to 256GB 13 MP rear / 5 MP front 1080p@30fps video recording 4100 mah internal battery Bluetooth b/g/n LTE bands 25, 26 and 41 Model LS991 only Launched April inch screen 1440x2560 pixel resolution 1.8 GHz processor 3 GB RAM 32 GB ROM microsd up to 256 GB 16 MP rear / 8 MP front 2160@30fps video recording 3000 mah replaceable battery Bluetooth 4.0 LTE bands 25, 26, 41 Model LS992 only Launched March inch screen 1440x2560 pixel resolution 2.2 GHz processor 4 GB RAM 32 GB ROM microsd up to 2000 GB 16 MP rear / 8 MP front 2160@30fps video recording 2800 mah replaceable battery Bluetooth 4.2 LTE Bands 25, 26, 41 Model LS997 only Launched October inch screen 1440x2560 pixel resolution 2x2.15 GHz Kryo & 2x1.6 GHz Kryo 4 GB RAM 32/64 GB ROM microsd up to 256 GB 16 MP rear / 5 MP front 2160@30fps video recording 3200 mah internal battery Bluetooth 4.2 LTE Bands 25, 26 and 41 34

35 Devices: Appendix Moto E4 Moto G4 Play Moto G4 Moto G4 Plus Moto G5 Plus Model XT1767 only Model XT1607 only Model XT1625 only Model XT1644 only Model XT1687 only Launched August 2016 Launched August 2016 Launched May 2016 Launched May 2016 Launched May inch screen 5.0 inch screen 5.5 inch screen 5.5 inch screen 5.2 inch screen 720x1280 pixel resolution 720x1280 pixel resolution 1080x1920 pixel resolution 1080x1920 pixel resolution 1080x1920 pixel resolution Quad Core 1.4 GHz 2 GB RAM 16 GB ROM microsd up to 256GB 8 MP rear / 5 MP front 1920X1080p@30fps video recording 2800 mah internal battery Bluetooth a/b/g/n LTE bands 25, 26 and 41 Quad Core 1.2 GHz 1/2 GB RAM 8/16 GB ROM microsd up to 256GB 8 MP rear / 5 MP front 1080p@30fps video recording 2800 mah internal battery Bluetooth b/g/n LTE bands 25, 26 and 41 4x1.5 GHz Cortex-A53 & 4x1.2 GHz Cortex-A53 2 GB RAM 16/32 GB ROM microsd up to 256 GB 13 MP rear / 5 MP front 1080p@30fps video recording 3000 mah replaceable battery Bluetooth a/b/g/n dual-band LTE bands 25, 26 and 41 4x1.5 GHz Cortex-A53 & 4x1.2 GHz Cortex-A53 16 GB, 2 GB RAM or 32 GB, 3 GB RAM or 64 GB, 4 GB RAM microsd up to 256 GB 16 MP rear / 5 MP front 1080p@30fps video recording 3000 mah replaceable battery Bluetooth a/b/g/n dual-band LTE bands 25, 26 and 41 Qualcomm Snapdragon 625 Processor with 2.0 GHz octacore CPU 32 GB, 2 GB RAM or 64 GB, 4 GB RAM microsd up to 128 GB 12 MP rear / 5 MP front 2160p@30fps video recording 3000 mah replaceable battery Bluetooth a/b/g/n dual-band LTE bands 25, 26 and 41 35