Flash Yellow powered by the Nationwide Sprint 4G LTE Network. Flash Green powered by America s Largest and Most Reliable Network TABLE OF CONTENTS

Transcription

1 Flash Green powered by America s Largest and Most Reliable Network Flash Yellow powered by the Nationwide Sprint 4G LTE Network TABLE OF CONTENTS Flash Green Network Coverage Map.. 2 Flash Green - List of Supported Devices. 3 Pre-Order Checklist.. 4 Locating Your IMEI/MEID.. 5 TABLE OF CONTENTS Flash Yellow Network Coverage Maps... 8 Flash Yellow - List of Supported Devices.. 10 Pre-Order Checklist SIM Card Chart. 12 Locating Your IMEI/MEID.. 13

2 Network Coverage Map Check for the most updated map. 2

3 List of Supported Devices for Flash Green A device listed in this document does not guarantee that the device will work. The device must also pass the IMEI lookup for Flash Green, located on flashwireless.com, as well. Validating a device through both steps is the most accurate way to verify that a device will work on the Flash Green network. Manufacturer Model Manufacturer Model Manufacturer Model Apple ipad 9.7 A1674 HTC Desire 530 D530U Motorola Moto X Pure Edition XT1575 Apple ipad Air Apple ipad Air 2 Apple ipad Mini 2 Apple ipad Mini 3 A1475 A1567 A1491 A1600 HTC One M9 Huawei Nexus 6P Kyocera DuraForce PRO 6535L H1511 E6810 Motorola Moto Z Force Droid Edition Motorola Moto Z Play Droid Motorola Moto Z2 Force Droid Edition XT1650 XT1635 XT1789 Apple ipad Mini 4 A1550 Motorola Moto Z2 Play XT1710 Apple ipad Pro Apple ipad Pro 10.5 Apple ipad Pro 11.0 Apple ipad Pro 12.9 (2nd Gen) Apple ipad Pro 12.9 (3rd Gen) Apple ipad Retina Apple iphone 6 Apple iphone 6 Plus Apple iphone 6s Apple iphone 6s Plus Apple iphone 7 Apple iphone 7 Plus Apple iphone 8 Apple iphone 8 Plus Apple iphone SE Apple iphone X Apple iphone XR Apple iphone XS Apple iphone XS Max A1652 A1709 A2013 A1671 A2014 A1460 A1549 A1522 A1688 A1687 A1660 A1661 A1863 A1864 A1532 A1865 A1984 A1920 A1921 LG Exalt LG G pad 10.1 LG G pad 7 LG G pad 8.3 LG G4 LG G5 LG G6 LG G7 ThinQ LG K20 V LG K4 LTE LG K LG Nexus 5X LG Optimus Zone 3 LG V10 LG V20 LG V30 LG V40 ThinQ VN220 VK700 VK410 VK810 VS986 or US991 VS987 VS998 G710VM VS501 VS425PP or VS425 X210VPP H790 VS425PP or VS425 VS990 VS995 VS996 V405UA Motorola Moto Z3 Motorola Nexus 6 Samsung Galaxy Core Prime Samsung Galaxy J3 (2016) Samsung Galaxy J3 (2017) Samsung Galaxy J3 (2018) Samsung Galaxy J7 (2016) Samsung Galaxy J7 (2017) Samsung Galaxy J7 (2018) Samsung Galaxy Note 7 Samsung Galaxy Note 8 Samsung Galaxy Note 9 Samsung Galaxy S5 Samsung Galaxy S6 Samsung Galaxy S6 Edge Samsung Galaxy S7 Samsung Galaxy S7 Edge Samsung Galaxy S8 XT XT1103 G360V J320VPP J327V J337V J700M J727V J737V N930V or N930U N950U N960U G900V G920V G925V G930V G935V G950V or G950U BlackBerry PRIV Google Pixel Google Pixel 2 Google Pixel 2 XL Google Pixel 3 Google Pixel 3 XL Google Pixel XL HTC 10 HTC 11 STV100-2 G-PW2100 G011A G011C G013A G013C G-PW LVW 2PZC500 Motorola Droid Maxx 2 Motorola DROID TURBO 2 Motorola E4 Motorola E4 Plus Motorola G4 Motorola G4 Play Motorola G5 Plus Motorola G5S Plus Motorola G6 Motorola G6 Plus XT1565 XT1585 XT1767 XT1775 XT1625 XT1607 XT1687 XT1806 XT1925 XT1926 Samsung Galaxy S8+ Samsung Galaxy S9 Samsung Galaxy S9+ Samsung Galaxy Tab Samsung Galaxy Tab 8.0 Samsung Galaxy Tab E Samsung Galaxy Tab Note 10.1 Samsung Galaxy Note 5 Samsung Galaxy Note Edge G955V or G955U G965U G960U i915 T387V T377V P605V N920V N915V HTC Desire 526 D200L ACN Opportunity, LLC 2018 FlashGreen_Devices_

4 Pre-Order Checklist Instructions: ACN Independent Business Owners should visit ACN Compass to view detailed training instructions on helping customers prepare for new Flash Wireless orders. Then provide this checklist to the customer and help the customer complete this list prior to the customer placing the order online or by phone. Once all items are complete, have your customer proceed with placing the order. Remember: IBOs should never enter an order, or any part of an order, on behalf of a customer. ACN Independent Business Owner s #: Which Network: Flash Yellow or Flash Green? Which service plan? For Bring Your Own Device (BYOD): Is the phone compatible? Model Check Phone type: (e.g. iphone 8) 1 Model #: (e.g. A1863) List of Supported Devices? YES Must be on list IMEI Check IMEI/MEID #: Dial *#06# Cleared with online checker? YES Must be cleared 2 Did the customer confirm that customer is not under any financial obligation through a contract or lease? If unsure, customer should contact their current carrier. Did customer confirm? YES Must confirm 3 Is the phone already unlocked? If not, has the customer called the carrier with their personal PIN number and reuested the phone be unlocked? YES Phone must be unlocked. 4 Does the customer have their own SIM card that is compatible with Flash Wireless or do they need to order one? Have own Need to order Flash Yellow: Check SIM Chart for compatibility Flash Green: Will need to order free Flash Green SIM card YES If have own SIM, it must be compatible with Flash Wireless. 5 6 If the customer wants to transfer their existing phone number, make sure the customer fills out the following info from their current carrier s bill statement so they re prepared to enter their order (remember, IBOs should not take this information from the customer): Current Carrier Name: Primary Account Holder First/Last Name as it appears on the bill statement: Account Billing Address: Account Number: Phone # to Transfer: PIN # w/ Current Carrier: Does the customer have credit card information handy in order to process the order? YES This info will be reuired during the order process. All info can be found on current bill (except PIN#). For New Phones/Devices: 1 Go to Flashwireless.com and choose a phone. All devices sold by Flash Wireless are guaranteed to activate on the Flash Network. COMPLETED 2 If customer is transferring current phone number to Flash Wireless, have the customer enter the information from Step (5) above. COMPLETED 3 4 Have the customer download the Free Flash App and upload the content of current phone to the cloud. COMPLETED Have the customer ready with credit card information handy (Step (6) in the above list). COMPLETED Reminder: The customer must enter their own order, including all of the above information, and you should not take that information from the customer, retain or store any of that information, or enter any of the information on behalf of the customer. ACN Opportunity, LLC 2018 Flash_Pre-Order_Checklist_

5 BYOD: Locating your IMEI/MEID The easiest way to locate the IMEI for the majority of devices: Dial *#06# IMEI Number 5

6 BYOD: Locating your iphone IMEI/MEID (Alternate Method) Go to Settings > General > About Scroll down to see your device's serial number, MEID, and ICCID. 6

7 BYOD: Locating your Samsung IMEI/MEID (Alternate Method) Go to Settings > About Device > Status > IMEI Information > Click to see your MEID & IMEI 7

8 Network Coverage Map Check for the most updated map. 8

9 STRONGEST SERVICE AREAS COVER OVER 75 MILLION PEOPLE 9 Network Coverage Map Check ACN Compass for the most updated map.

10 List of Supported Devices for Flash Yellow A device listed in this document does not guarantee that the device will work. The device must also pass the IMEI lookup for Flash Yellow, located on flashwireless.com, as well. Validating a device through both steps is the most accurate way to verify that a device will work on the Flash Yellow network. Manufacturer Model Manufacturer Model Manufacturer Model Apple ipad 9.7 A1674 Huawei Nexus 6P H1511 Samsung Galaxy Core Prime G360P Apple ipad Air A1475 Samsung Galaxy J3 (2016) J320P Apple ipad Air 2 A1567 Kyocera DuraForce PRO E6830 Samsung Galaxy J3 (2017) J327P Apple ipad Mini 2 A1491 LG G pad 10.1 VK700 Samsung Galaxy J3 (2018) J337P Apple ipad Mini 3 A1600 LG G pad 7 LK430 Samsung Galaxy J7 (2016) J700P Apple ipad Mini 4 A1550 LG G4 LS991 Samsung Galaxy J7 (2017) J727P Apple ipad Pro A1652 LG G5 LS992 Samsung Galaxy J7 (2018) J737P Apple ipad Pro 10.5 Apple ipad Pro 11.0 Apple ipad Pro 12.9 (2nd Gen) Apple ipad Pro 12.9 (3rd Gen) Apple ipad Retina Apple iphone 6 Apple iphone 6 Plus Apple iphone 6s A1709 A2013 A1671 A2014 A1460 A1586 A1524 A1688 LG G6 LG G7 ThinQ LG K LG Nexus 5X LG Stylo 2 LG Tribute HD LG V10 LG V20 LS993 G710PM SP200 H790 LS775 LS676 H968 LS997 Samsung Galaxy Note 7 Samsung Galaxy Note 8 Samsung Galaxy Note 9 Samsung Galaxy S5 Samsung Galaxy S6 Samsung Galaxy S6 Edge Samsung Galaxy S7 N930P or N930U N950U N960U G900P G920P G925P G930P or G930U Apple iphone 6s Plus Apple iphone 7 A1687 A1660 LG V30 LG V40 ThinQ LS998 V405UA Samsung Galaxy S7 Edge G935P or G935U Apple iphone 7 Plus Apple iphone 8 A1661 A1863 Motorola E4 XT1767 Samsung Galaxy S8 G950P or G950U Apple iphone 8 Plus Apple iphone SE A1864 A1456 Motorola E4 Plus Motorola G4 XT1775 XT1625 Samsung Galaxy S8+ G955P or G955U Apple iphone X A1865 Motorola G4 Play XT1607 Samsung Galaxy S9 G965U Apple iphone XR A1984 Motorola G5 Plus XT1687 Samsung Galaxy S9+ G960U Apple iphone XS A1920 Motorola G5S Plus XT1806 Samsung Galaxy Tab P500 Apple iphone XS Max A1921 Motorola G6 XT1925 Samsung Galaxy Tab 8.0 T387P Motorola G6 Plus XT1926 Samsung Galaxy Tab E T377P Google Pixel G-PW2100 Motorola Moto X Pure Edition XT1575 Samsung Galaxy Tab Note 10.1 P600 Google Pixel 2 Google Pixel 2 XL Google Pixel 3 Google Pixel 3 XL G011A G011C G013A G013C Motorola Moto Z2 Force Droid Edition Motorola Moto Z2 Play Motorola Nexus 6 XT1789 XT1710 XT1103 Samsung Galaxy Note 5 Samsung Galaxy Note Edge N920P N915P Google Pixel XL G-PW4100 HTC 10 2PS6400 HTC 11 2PZC500 HTC One M9 QZU580 ACN Opportunity, LLC 2018 FlashYellow_Devices_

11 Pre-Order Checklist Instructions: ACN Independent Business Owners should visit ACN Compass to view detailed training instructions on helping customers prepare for new Flash Wireless orders. Then provide this checklist to the customer and help the customer complete this list prior to the customer placing the order online or by phone. Once all items are complete, have your customer proceed with placing the order. Remember: IBOs should never enter an order, or any part of an order, on behalf of a customer. ACN Independent Business Owner s #: Which Network: Flash Yellow or Flash Green? Which service plan? For Bring Your Own Device (BYOD): Is the phone compatible? Model Check Phone type: (e.g. iphone 8) 1 Model #: (e.g. A1863) List of Supported Devices? YES Must be on list IMEI Check IMEI/MEID #: Dial *#06# Cleared with online checker? YES Must be cleared 2 Did the customer confirm that customer is not under any financial obligation through a contract or lease? If unsure, customer should contact their current carrier. Did customer confirm? YES Must confirm 3 Is the phone already unlocked? If not, has the customer called the carrier with their personal PIN number and reuested the phone be unlocked? YES Phone must be unlocked. 4 Does the customer have their own SIM card that is compatible with Flash Wireless or do they need to order one? Have own Need to order Flash Yellow: Check SIM Chart for compatibility Flash Green: Will need to order free Flash Green SIM card YES If have own SIM, it must be compatible with Flash Wireless. 5 6 If the customer wants to transfer their existing phone number, make sure the customer fills out the following info from their current carrier s bill statement so they re prepared to enter their order (remember, IBOs should not take this information from the customer): Current Carrier Name: Primary Account Holder First/Last Name as it appears on the bill statement: Account Billing Address: Account Number: Phone # to Transfer: PIN # w/ Current Carrier: Does the customer have credit card information handy in order to process the order? YES This info will be reuired during the order process. All info can be found on current bill (except PIN#). For New Phones/Devices: 1 Go to Flashwireless.com and choose a phone. All devices sold by Flash Wireless are guaranteed to activate on the Flash Network. COMPLETED 2 If customer is transferring current phone number to Flash Wireless, have the customer enter the information from Step (5) above. COMPLETED 3 4 Have the customer download the Free Flash App and upload the content of current phone to the cloud. COMPLETED Have the customer ready with credit card information handy (Step (6) in the above list). COMPLETED Reminder: The customer must enter their own order, including all of the above information, and you should not take that information from the customer, retain or store any of that information, or enter any of the information on behalf of the customer. ACN Opportunity, LLC 2018 Flash_Pre-Order_Checklist_

12 Flash Yellow: SIM Card Chart NOTE: SIM Cards for Flash yellow are device specific. *This list represents 90% of Flash Yellow activations. Other devices may also be compatible with Flash Yellow. 12

13 BYOD: Locating your IMEI/MEID The easiest way to locate the MEID for the majority of devices: Dial *#06# MEID Number 13

14 BYOD: Locating your IMEI/MEID (Alternate Method) Go to Settings > General > About Scroll down to see your device's serial number, MEID, and ICCID. Here s a uick silent video on finding your iphone IMEI. 14!10

15 BYOD: Locating your Samsung IMEI/MEID (Alternate Method) Go to Settings > About Device > Status > IMEI Information > Click to see your MEID & IMEI 15