Installation Guide. Cloud enable your machines

Transcription

1 Installation Guide 3 Cloud enable your machines

2 Table of Contents Product Summary... 3 Product Family... 3 Package Contents... 3 Hardware Information... 4 Product Dimensions... 4 Label... 5 Compatible accessories... 5 Installation & Safety Information... 6 Installation Recommendations... 6 Power supply... 7 Operation... 9 Configuring the IXrouter LED Status Indicators... 9 Resetting the IXrouter Compliance Certifications FCC compliance Support Appendix A: Technical Specifications

3 Product Summary Thank you for purchasing the IXrouter3. The IXrouter is the standard and most supported hardware for the IXON IXplatform. The IXrouter makes it convenient to remotely connect to your equipment, while the built-in firewall keeps your equipment safe from outside threats. Configuration is as easy as inserting a USB memory stick, which contains your configuration file, into the IXrouter's USB port. Generate the configuration file from the Tools menu in your IXplatform account. Product Family The IXrouter3 is available in the following variants that differ in their wireless communication modes: Product Code Ethernet 3G 4G-E 4G-A 4G-C WIFI EMEA, Korea, USA and Coverage Global Thailand and China Global Canada India IX2400 IX2401 IX2402 IX2403 IX2404 IX2410 IX2411 IX2412 IX2413 IX2414 Package Contents In the package you will find the following contents: One IXrouter3 One 4 GB USB stick used for configuration One female 4-pin plug-in connector with screw connection Model: Weidmuller BL 5.08/04/180 SN BK BX 3

4 Hardware Information The IXrouter3 is created with performance and a multitude of hardware capabilities in mind. Product Dimensions The IXrouter is designed to be easy to install on a standard DIN rail. The small size of the IXrouter allows you to make efficient use of space. IXrouter3 dimensions (in mm) 4

5 Label The label can be found on the bottom right corner on the left side of the IXrouter. Where: Product Code and Common Name Serial Number Media Access Control (MAC) Address IXrouter3 label example International Mobile Equipment Identity (IMEI) number. Only available for variants containing a 3G or 4G module. Power Supply Information Certification Information QR code containing the Serial Number Compatible accessories For variants containing WIFI or 3G/4G, antennas are needed to improve the signal strength. Depending on the number of wireless connection modes, the IXrouter contains zero to two antenna connectors; a standard SMA screw antenna connector for 3G/4G and/or an RP-SMA screw antenna connector for WiFi. To view compatible antennas for each of these, visit support.ixon.co/docs/hardware-catalog 5

6 Installation & Safety Information Installing the IXrouter must be done by a professional Because IXON s IXrouter is essentially a small computer, the IXrouter can be used for many different purposes. You can, for example, access, program and control industrial machines around the globe. Do not use the IXrouter unless you ve received proper training or have proper knowledge about the IXrouter and its capabilities. It is expected that the user is knowledgeable about networking settings and is aware of the potential consequences on i.e. security. Installation Recommendations Install the IXrouter inside a cabinet The IXrouter is an open device. It is required that you install the device in a housing, cabinet or electric control room. Heat, high voltage and electrical noise When designing the layout of your system, always separate the devices that generate high voltage and high electrical noise from the low-voltage, logic-type devices such as the IXrouter. Also consider the heat-generating devices and locate the electronic-type devices in the cooler areas of your cabinet. Reducing the exposure to a high-temperature environment will extend the operating life of the IXrouter. Consider also the routing of the wiring for the devices in the panel. Avoid placing low-voltage signal wires and communications cables in the same tray with AC power wiring and high-energy, rapidlyswitched DC wiring. The IXrouter is designed to be cooled using natural convection. For proper cooling, you must provide a clearance of at least 25 mm above and below the device. Also, allow at least 25 mm of depth between the front of the device and the inside of the enclosure. Installation on a DIN rail The IXrouter can be easily installed on a standard DIN rail. Hang the device on the rail and push the unit down until you feel a click. To remove the unit, pull/rotate the device up and off the rail. 6

7 Installing a SIM card * * Only for variants with a 3G or 4G module The SIM card slot suits a standard SIM card size (2FF). Remove power The SIM card may only be removed or inserted when the IXrouter is powered down. To insert, push the SIM card into the slot until you feel a click, this is approximately 1mm inside the device. Release the card and the card will stay in the device. The end of the SIM card should be aligned with the outside of the enclosure. To remove, push the SIM card firmly into the slot until you hear a click. Releasing will cause the SIM card to partially eject, allowing you to easily take out the card. Power supply The IXrouter must be powered by a IEC/UL/EN/ certified Limited Power Supply (LPS) or for the United States a Class 2 power supply. The LPS power supply is not included in this package. The image below shows the pin-out for the connector. The IXrouter comes with a female 4-pin plug-in connector with screw connection (type: Weidmuller BL 5.08/04/180 SN BK BX). The optimal wire diameter is 1.5mm² (16AWG - 12AWG). Power supply voltage Max input power Internal voltage protection Input protection Isolation VDC +/- 20% LPS 10W max 29V max Protected against polarity inversion 1.5 kv 7

8 Wiring Proper grounding and wiring of all electrical equipment is important to help ensure the optimum operation of the IXrouter and to provide additional electrical noise protection for your application. Digital input The function of the digital input is configurable via the IXplatform. Instructions can be found on support.ixon.co/docs/digital-input. The V- from the power supply is used as common ground. Type DI voltage range DI OFF state voltage range DI ON state voltage range DI ON state current range Optocoupler 0-29 VDC 0-3 VDC 7-29 VDC 2-5 ma (typically) Shield Connect the Shield pin of the IXrouter with the protective earth conductor (PE), min. core diameter Cu 1.5 mm². 8

9 Operation Configuring the IXrouter3 To configure your IXrouter, log in to your IXplatform account and navigate to the Tools menu. There you can generate an IXrouter configuration by following a number of simple steps. In the end, a configuration file is created, which must be copied to a USB memory stick. After supplying power to the IXrouter, insert this USB in the USB port. The IXrouter will register itself to the IXON IXplatform and set up a secure VPN connection. LED Status Indicators The IXrouter has two LED lights, used for determining the IXrouter3 status. Signal LED Color Mode Status Red Blinking continuously No reception Red Blinking 2 short pulses PIN invalid, or PUK required Red Constant Low reception Purple Constant Medium reception Blue Constant Good reception Blue Blinking continuously Initializing 9

10 Status LED Color Mode Status Red Constant Booting or not registered Red Blinking 1 short pulse Waiting for Internet access Red Blinking 2 short pulses LAN/WAN conflict 1 Red Blinking 3 long pulses Router was removed from IXplatform 2 Red Blinking 4 long pulses Router was already registered to IXplatform 3 Blue Constant VPN connection active Blue Blinking 1 short pulse Connecting to IXplatform Blue Blinking 2 short pulses Setting up VPN connection Notes: 1 The network range on the LAN side is in conflict with the settings on the WAN side. The router cannot reliably access the internet because of this. Changing the LAN side IP address generally resolves the conflict. 2 If you want to access the device again, you will have to reconfigure it via a USB stick. 3 Each device can only be registered to a company once. If you see this status, it means you registered the router to your company before. You have to delete the device via the IXplatform before you can register it again. Resetting the IXrouter3 The IXrouter can be reset to the factory default settings by pressing and holding the reset button on top for 10 seconds. Release the button and wait for the IXrouter to restart. Your device will not be able to set up a VPN connection until it is configured again. Warning This action cannot be undone. You'll have to re-register your device on the IXplatform. 10

11 Compliance Certifications The IXrouter3 has been extensively tested and has been certified for CE certification For more information, see our Declaration of Conformance, REACH and RoHS declarations. FCC verification culus listing (ID #E492721) For USA and Canada, see our Declaration of Conformance. All supporting documents can be found at support.ixon.co. FCC compliance The base equipment (an unintentional radiator) has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or TV reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Notice: Changes or modifications of this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment. 11

12 Depending on the variant, the IXrouter3 contains FCC certified modules with the following IDs: Product Code Enclosed module FCC ID(s) IX IX2401 3G XMR201510UC20 IX2402 4G (Europe) - IX2403 4G (America) XMR201605EC25A IX2404 4G (China) - IX2410 WiFi QOQWF111 IX2411 3G and WiFi XMR201510UC20 & QOQWF111 IX2412 4G (Europe) & WiFi QOQWF111 IX2413 4G (America) & WiFi XMR201605EC25A & QOQWF111 IX2414 4G (China) & WiFi QOQWF111 Additional information for variants with wireless capabilities: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) This device may not cause harmful interference. 2) This device must accept any interference received, including interference that may cause undesired operation. The antenna(s) used with this transmitter must be installed with a separation distance of at least 20cm from all persons and must not be co-located or operated in conjunction with any other antennas or transmitters. Only those antenna(s) tested with the wireless transmitters or similar antenna(s) with equal or lesser gain may be used. 12

13 Support We are happy to help with any issues that may occur and make your experience as pleasant as possible. Please contact us by filling in the form or start a live chat at You can also send an directly at support@ixon.co. We will process your request as soon as possible. Additionally, you can contact us by phone at +31 (0) on working days between 8:00-17:00 CET. 13

14 Appendix A: Technical Specifications General Specifications Power supply voltage Max input power Operating temperature Relative humidity Operating altitude Storage temperature Storage humidity Storage altitude VDC +/- 20% LPS 10W max -20 C to +65 C 10 to 95% non-condensing Up to maximum 2000m -20 C to +65 C 10 to 95% non-condensing Up to maximum 3000m Ethernet ports Five 1 Gbps (4x LAN, 1x WAN) USB USB 2.0 Processor MIPS 800 MHz Digital Input Yes Degree of protection Mounting Size Weight Certifications Warranty IP20 DIN rail 95 x 116 x 28mm (excl. DIN rail clip) gram CE, culus Listing, FCC Verification, RoHS, REACH 2 years 3G additional specifications Protocols and frequencies UMTS/HSPA , 850, 900, 1900,2100 MHz GSM/GPRS/EDGE - 850, 900, 1800, 1900 MHz Class 5 bands GPRS/EDGE Class 12 Speed SIM size FCC ID HSPA+ - Max.14.4Mbps (DL)/Max.5.76Mbps (UL) UMTS - Max.384Kbps (DL)/Max.384Kbps (UL) EDGE - Max.236.8Kbps (DL)/Max.236.8Kbps (UL) GPRS - Max.85.6Kbps (DL)/Max.85.6Kbps (UL) CSD Kbps Standard SIM (2FF) XMR201510UC20 14

15 LTE additional specifications 4G-E protocols and frequencies (EMEA, Korea, Thailand, India) 4G-A protocols and frequencies (USA, Canada) 4G-C protocols and frequencies (China) Speed SIM size FCC ID (4G-A only) FDD-LTE - B1, B3, B5, B7, B8, B20 WCDMA - B1, B5, B8 GSM/GPRS/EDGE - 850, 900, 1800, 1900 MHz FDD-LTE - B2, B4, B5, B12, B17 WCDMA - B2, B4, B5 GSM/GPRS/EDGE - 850, 1900 MHz FDD-LTE - B2, B4, B5, B12, B17 TDD-LTE - B38, B39, B40, B41 TD-SCDMA - B34, B39 WCDMA - B1, B8 GSM/GPRS/EDGE - 900, 1800 MHz LTE-FDD - Max.100Mbps (DL)/Max.50Mbps (UL) LTE-TDD - Max.61Mbps (DL)/Max.18Mbps (UL) DC-HSPA+ - Max.42Mbps (DL)/Max.5.76Mbps (UL) TD-SCDMA - Max.4.2Mbps (DL)/Max.2.2Mbps (UL) WCDMA - Max.384Kbps (DL)/Max.384Kbps (UL) EDGE - Max.236.8Kbps (DL)/Max.236.8Kbps (UL) GPRS - Max.85.6Kbps (DL)/Max.85.6Kbps (UL) CSD Kbps Standard SIM (2FF) XMR201605EC25A WIFI additional specifications WIFI IEEE version WIFI modes Speed FCC ID b/g/n Station (Client) Mode and Access Point 72Mbps QOQWF111 15