IXrouter2 Installation guide
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1 IXrouter2 Installation guide January 2017
2 Contents Chapter 1: Overview Introduction Package contents Hardware overview... 3 Chapter 2: Specifications... 4 Chapter 3: Installation Guidelines for installing the IXrouter Installation and removal procedures Wiring Label... 9 Chapter 4: Operation Configuration LED indicators Factory reset Planned features Chapter 5: Compliance Chapter 6: Technical support
3 Chapter 1: Overview 1.1 Introduction Thank you for purchasing the IXrouter2. The IXrouter is the standard and best supported hardware for the IXON IXplatform. The IXrouter makes it very convenient to remotely connect to your equipment. The built-in firewall keeps your equipment safe from outside threats. The configuration can be easily done by inserting a USB memory stick, which contains your configuration file, into the IXrouter's USB port. Generate the configuration from the Tools menu in your IXplatform account. The device is available in the following variants. Product name IXrouter2 Ethernet IXrouter2 3G IXrouter2 Ethernet 5-ports IXrouter2 4G-E (EMEA, Korea, Thailand) IXrouter2 4G-A (America) IXrouter2 4G-C (China) Order code IX2101 IX2102 IX2103 IX2105 IX2106 IX Package contents IXON IXrouter2 with Weidmuller BL 5.08/04/180 SN BK BX connector 2
4 1.3 Hardware overview 3
5 Chapter 2: Specifications IXrouter2 general specifications Power supply voltage VDC +/- 20% Max input power 15 VA max. Operating temperature 0 C to +55 C Relative humidity 10 to 95% non-condensing Operating altitude Up to maximum 2000m Storage temperature -20 C to +70 C Storage humidity 10 to 95% non-condensing Storage altitude Up to maximum 3000m Ethernet ports Four 10/100 Mbps (3x LAN, 1x WAN) USB USB 2.0 Processor MIPS 360 MHz Digital Input Yes Degree of protection IP20 Mounting DIN rail Size 95 x 95 x 28mm (excl. DIN rail clip) Weight 270 gram (3G variant) Certification CE Warranty 2 years 4
6 3G model additional specifications Protocols and frequencies UMTS/HSPA , 850, 900, 1900,2100 MHz GSM/GPRS/EDGE - 850, 900, 1800, 1900 MHz Class 5 bands GPRS/EDGE Class 12 Speed SIM size HSPA+ - Max.14.4Mbps (DL)/Max.5.76Mbps (UL) UMTS - Max.384Kbps (DL)/Max.384Kbps (UL) EDGE - Max.236.8Kbps (DL)/Max.236.8Kbps (UL) GPRS - Max.85.6Kbps (DL)/Max.85.6Kbps (UL) CSD Kbps Standard SIM (2FF) 4G model additional specifications 4G-E protocols and frequencies (EMEA, Korea, Thailand) 4G-A protocols and frequencies (America) 4G-C protocols and frequencies (China) Speed SIM size FDD-LTE - B1, B3, B5, B7, B8, B20 WCDMA - B1, B5, B8 GSM/GPRS/EDGE - 850, 900, 1800, 1900 MHz FDD-LTE - B2, B4, B5, B12, B17 WCDMA - B2, B4, B5 GSM/GPRS/EDGE - 850, 1900 MHz FDD-LTE - B2, B4, B5, B12, B17 TDD-LTE - B38, B39, B40, B41 TD-SCDMA - B34, B39 WCDMA - B1, B8 GSM/GPRS/EDGE - 900, 1800 MHz LTE-FDD - Max.100Mbps (DL)/Max.50Mbps (UL) LTE-TDD - Max.61Mbps (DL)/Max.18Mbps (UL) DC-HSPA+ - Max.42Mbps (DL)/Max.5.76Mbps (UL) TD-SCDMA - Max.4.2Mbps (DL)/Max.2.2Mbps (UL) WCDMA - Max.384Kbps (DL)/Max.384Kbps (UL) EDGE - Max.236.8Kbps (DL)/Max.236.8Kbps (UL) GPRS - Max.85.6Kbps (DL)/Max.85.6Kbps (UL) CSD Kbps Standard SIM (2FF) 5
7 Chapter 3: Installation 3.1 Guidelines for installing the IXrouter The IXrouter is designed to be easy to install on a standard DIN rail. The small size of the IXrouter allows you to make efficient use of space. Install the IXrouter inside a cabinet The IXrouter is an open device. It is required that you install the device in a housing, cabinet or electric control room. Heat, high voltage and electrical noise As a general rule for laying out the devices of your system, always separate the devices that generate high voltage and high electrical noise from the low-voltage, logic-type devices such as the IXrouter. When configuring the layout of the IXrouter inside your panel, consider the heat-generating devices and locate the electronic-type devices in the cooler areas of your cabinet. Reducing the exposure to a high-temperature environment will extend the operating life of any electronic device. Consider also the routing of the wiring for the devices in the panel. Avoid placing low-voltage signal wires and communications cables in the same tray with AC power wiring and high-energy, rapidlyswitched DC wiring. Provide adequate clearance for cooling and wiring The IXrouter is designed for natural convection cooling. For proper cooling, you must provide a clearance of at least 25 mm above and below the device. Also, allow at least 25 mm of depth between the front of the device and the inside of the enclosure. 3.2 Installation and removal procedures Dimensions (in mm) Note that the IXrouter2 Ethernet 5-ports (IX2103) had its height increased by 16mm. 6
8 Install and remove from DIN rail The IXrouter can be easily installed on a standard DIN rail. Hang the device on the rail and push the unit down until you feel a click. To remove the unit, pull/rotate the device up and off the rail. Install the SIM card The SIM card slot suits a standard SIM size (2FF). Remove power The SIM card may only be removed or inserted if the IXrouter is de-energized. To insert, push the SIM card into the slot until you feel a click, this is approximately 1mm inside the device. Release the card and the card will stay in the device. The end of the SIM card should be aligned with the outside of the enclosure. To remove, push the SIM card firmly into the slot until you hear a click. Releasing will then cause the SIM card to partially eject, allowing you to easily take out the card. 7
9 3.3 Wiring Proper grounding and wiring of all electrical equipment is important to help ensure the optimum operation of the IXrouter and to provide additional electrical noise protection for your application. Power Supply The IXrouter is supplied with 12 or 24 VDC from an external power source. Be sure you use a safety Low Power Supply (LPS) in accordance with clause 2.5 of UL/IEC Ed2. Standard: certified for 60 C and for altitudes up to 2000m. The safety LPS power supply is not part of the delivery. Image below shows the pin-out for the connector. The IXrouter comes with a female 4-pin plug-in connector with screw connection (type: Weidmuller BL 5.08/04/180 SN BK BX). The optimal wire diameter is 1.5mm² (22AWG - 12AWG). Power supply voltage VDC +/- 20% Max input power 10W max Internal voltage protection 29V max Input protection Protected against polarity inversion Isolation 1.5 kv Digital input The function of the digital input is configurable via the IXplatform. Instructions can be found here. The V- from the power supply is used as common ground Type DI voltage range DI OFF state voltage range DI ON state voltage range DI ON state current range Optocoupler 0-29 VDC 0-3 VDC 7-29 VDC 2-5 ma (typically) 8
10 Shield Connect the Shield pin of the IXrouter with the protective earth conductor (PE), min. core diameter Cu 1.5 mm². Antenna The antenna connector is a standard SMA screw connector. Contact your sales agent for optional external antennas. The product complies with the R&TTE directive, the FCC, the IC and Japan regulations related to the GSM modems. Absolute maximum antenna gain as per FCC's rules and regulations, 47 CFR: o Part 22H : 5.22dBi; o Part 27 : 3.31dBi; o Part 24E : 6.45dBi. Modifications cannot be made by the user if it influences the normal behavior of the device. The user shall be informed about modem identification numbers according to their national authorities: This product contains part identified as follows by national authorities: o FFC ID: XMR201510UC20 o IC ID: 10224A UC20 o GITEKI (MIC) ID: o JATE ID: AD Label The label can be found in the bottom right corner on the left side when facing the front side. PN SN HW/SW MAC IMEI Product Name Serial Number Hardware and software version MAC address of the Ethernet adapter IMEI number of the 3G/4G module (3G/4G model only) 9
11 Chapter 4: Operation 4.1 Configuration The configuration can be easily done by inserting a USB memory stick, which contains your configuration file, into the IXrouter's USB port. Generate the configuration from the Tools menu in your IXplatform account. 4.2 LED indicators Signal led Color Mode Description Red Blinking No reception Red Blinking 2 short pulses PIN invalid, or PUK required Red Constant Bad reception Purple Constant Medium reception Blue Constant Good reception Blue Blinking Initializing 10
12 Status led (ACT) Long pulses are always prefaced with one short pulse so you know they are long. Color Mode Description Red Constant Booting or not registered Red Blinking 1 short pulse Waiting for internet access Red Blinking 3 short pulses LAN/WAN conflict (see note 1) Red Blinking 3 long pulses The router was removed from the IXplatform (see note 2) Red Blinking 4 long pulses The router was already registered to the IXplatform (see note 3) Blue Constant VPN connection active Blue Blinking 1 short pulse Connecting to IXplatform Blue Blinking 2 short pulses Setting up OpenVPN connection Notes: 1. The network range on the LAN side is in conflict with the settings on the WAN side. The router cannot reliably access the internet because of this. Changing the LAN side IP address generally resolves the conflict. 2. If you want to access the device again, you will have to reconfigure it via a USB stick. 3. Each device can only be registered to a company once. If you see this status, it means you registered the router to your company before. You have to delete the device via the IXplatform before you can register it again. Ethernet activity LEDs Color Mode Description Blue Constant Link up Blue Blinking Data activity 4.3 Factory reset The IXrouter can be reset to the factory default settings by pressing and holding the reset button on top for 10 seconds. Release the button and wait for the IXrouter to restart. Warning This action cannot be undone. You'll have to re-register your device on the IXplatform. 4.4 Planned features The following features are planned for implementation in the (near) future. Web interface Allows local configuration of the IXrouter 11
13 Chapter 5: Compliance The IXrouter complies with the CE, R&TTE directives and the FCC regulations related to the wireless modems. The IXrouter belongs to class A Information Technology Equipment (ITE). In a domestic environment this product may cause radio interference in which case the user may be required to take appropriate measures. Safety Standards The IXrouter is in conformity with the following safety standards: IEC/EN UL CSA-C22.2 No FCC Compliance The IXrouter complies with Part 15 of the FCC Rules. Operating is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. European Directives The IXrouter is in conformity with the following EC directives: RoHS Directive 2011/65/EU EMC Directive 2004/108/EC R&TTE Directive 1999/5/EC (for versions including RF modems). The product conforms to the corresponding R&TTE articles: RF spectrum efficiency (Art 3.2); EMC (Art. 3.1b); Safety (Art. 3.1a) REACH Directive 2006/121/EC To comply with R&TTE directive: o Antenna must be mounted on a grounded plate o RFI suppressors must be mounted on the power supply cable 3cm from IXrouter's power supply connector. Standards EN (2010) EN (2010) EN EN EN EN EN Description Information Technology Equipment Radio Disturbance Characteristics Information Technology Equipment Immunity Characteristics Electrostatic Discharge Immunity Test Radiated, radio-frequency, electromagnetic field immunity test Electrical Fast Transient / Burst Immunity Test Surge immunity test Immunity to conducted disturbances, induced by radiofrequency fields 12
14 Chapter 6: Technical support We are happy to help with any issues that may occur and make your experience as pleasant as possible. Please contact us by filling in the form or start a live chat at You can also send an directly at support@ixon.co. We will process your request as soon as possible. Additionally, you can contact us by phone at +31 (0) on working days between 8:00-17:00 CET. 13
15 The information contained in this guide is subject to modification without notice. Visit support.ixon.co for the most recent version. IXON B.V. and the authors of this guide are not liable for any errors it may contain, nor can they be held accountable for any eventual consequences. All trademarks, service marks, product names and logos are the property of their respective owners. This document contains materials protected by the International Copyright Laws. Copyright IXON B.V No part of this guide and its contents may be reproduced, copied or distributed without express permission from IXON B.V. All rights reserved. 14
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