39.34 Million. 12,021 students ICT taught in instructors preparing the ICT workforce. 91,108 students since inception

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1 Corporate Social Responsibility Cisco Networking Academy Impact Profile Texas Education and technology are two of the greatest social equalizers. Education helps people improve their economic opportunities, while technology provides access to education. In the United States, Cisco partners with many private and public organizations to deliver programs that contribute to education and the innovative use of technology. The largest of these programs is Cisco Networking Academy. Every year, Networking Academy teaches hundreds of thousands of students worldwide the skills needed to design, build, manage, and secure computer networks, helping to enhance these students career prospects and fill the global demand for networking professionals. With over 2,100 academies across the country, Networking Academy delivers classroom instruction, online teaching materials, interactive tools, and hands-on learning to students from every socioeconomic background, so that they can develop the knowledge and skills required to succeed in a technology-driven market. As organizations become increasingly reliant on intelligent networks and innovative workers, Cisco and our partners are helping the workforce prepare by teaching the career-ready skills that employers need. 12,021 students ICT taught in ,108 students since inception 150 organizations offering Cisco courses 298 instructors preparing the ICT workforce Million in-kind contribution to education you + networks = impact 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 1 of 7

2 Economic and Workforce Development For a competitive and sustainable economy, the United States must have a skilled and well-trained workforce that can meet the needs of industry. Students must now acquire problem-solving and critical-thinking skills, in addition to specific job-related expertise, to reach their full potential as a vital work resource. The growth of global networks has resulted in a shortage of people who are qualified to design, build, manage, and secure the information infrastructure needed to do business, support communications and in some cases, save lives. Every business, school, hospital, nonprofit, and other organization that relies on intelligent networks requires trained professionals to keep them running and secure. A workforce that is well-schooled in information and communications technology (ICT) and engineering can spur innovation across many industries, which in turn inspires additional opportunities to fuel productivity and economic growth. ICT investments are expected to play a major role in generating stable, high-paying jobs and boosting the nation s gross domestic product (GDP). Every 60 seconds: million s sent - 13,000 iphone apps downloaded - 98,000 tweets - 698,000 web searches From an economic development perspective, the Internet accounts for 21% of GDP growth in the mature countries studied. The Internet creates 2.6 new jobs for every 1 job lost. McKinsey Global Institute Cisco Networking Academy is assisting the nation by helping to ensure the supply meets the demand. Innovative Education Program Cisco Networking Academy is a technology education program that partners with public and private organizations to provide the knowledge and skills required for career- and college-ready students. Students acquire basic-toadvanced knowledge of information communications technology and learn networking skills. They also develop the analytic, teamwork, and efficiency skills and the self-confidence that are so essential in the 21st century, both in the job world and in college. For career-ready students, this means preparation for globally recognized certification exams that qualify them for high-demand, high-wage jobs. Coursework reflects all STEM Cluster Topics, and teaches many of the reading and writing Common Core Standards for technical subjects. College-ready students strengthen their understanding of technology as well as math, science and engineering concepts, improving success in their advanced studies. The program is available to high schools, community colleges, universities and a variety of community based organizations. The coursework is comprehensive and free to nonprofit institutions. Technical and Career-Ready Skills Courses include IT Essentials, Cisco CCNA (Cisco Certified Networking Associate) Discovery, CCNA Exploration, CCNA Security, and the more advanced Cisco CCNP (Cisco Certified Networking Professional). With a focus on learning technical skills, the instructional approach encourages student engagement, enhancing students ability to synthesize what they learn Everything I learned in Cisco Networking Academy courses proved applicable in my career. Academy Student 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 2 of 7

3 and apply it in other contexts. Networking Academy course content integrates four skill areas identified by education researchers as critical for 21st century workers: Problem solving and decision making: Students practice and test their knowledge by configuring and troubleshooting networks using hands-on labs and simulation software. Creative and critical thinking: Students understand the how and why of networking by combining hands-on learning with conceptual and analytical exercises. Collaboration, communication and negotiation: Students acquire individual and teamwork skills as they perform lab exercises and practice solving problems in the context of business scenarios. Intellectual curiosity and information handling: Students develop the ability to locate, select, structure and evaluate information. Real-world case studies give students the opportunity to develop advanced problem-solving techniques. Courses also prepare and motivate students to pursue further education or to apply these skills in their own businesses. Comprehensive with Communities of Support Each course is free to non-profits and includes instructor-led course content, lab exercises and simulation software, skills assessments, case studies, a gaming application, and interactive teaching guides and grade books. All materials are available to instructors online with 24/7 support. Unique to Networking Academy is our focus on instructor professional development, and the creation of communities to support both instructors and students. Instructors receive training prior to teaching their first class and many free professional development opportunities throughout the year. Cisco hosts peer communities where instructors can collaborate and share best practices online and in person. Students have access to skills competitions and a global network of peers to troubleshoot coursework and prepare for exams, while mentoring and encouraging one another. We ended up with an amazing high school graduation rate of at-risk young people getting involved with IT, and pursuing postsecondary education. High School Principal The tools and support are the reason we chose Cisco Networking Academy over any other tech ed program. Academy Instructor Human Network At the heart of Cisco Networking Academy is a unique publicprivate partnership model, directing vast networks of human passion and expertise into creating the world s largest classroom. Cisco partners with governments, businesses, schools, universities, nonprofits, non-governmental and community organizations in 165 countries to deliver its innovative ICT curriculum. Technology Network Networking Academy uses technology networks and cloud computing to deliver innovative, comprehensive ICT education through a blended learning model that provides immediate interactive feedback. Instructors access teaching content and assessments online. Students create, configure, secure, and troubleshoot highly complex simulated networks through Cisco Packet Tracer, a powerful network simulation and visualization tool. Future Workforce With more than 4 million students to date, Networking Academy helps to ensure a supply of ICT professionals around the world. Many Networking Academy graduates have gone on to successful ICT careers in a variety of industries, including education, healthcare, financial services, and of course technology. Other graduates have harnessed the entrepreneurial spirit and knowledge they ve acquired to start businesses and create new jobs Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 3 of 7

4 The Growing Demand for ICT Skills The Bureau of Labor Statistics provides insight into some of the demand with occupation projections for five selected ICT job titles. Table 1. National employment projections for select ICT occupations 1 Employment Change U.S. Occupation Projections Increase % Computer Support Specialists 565, ,700 78, Computer Systems Analysts 532, , , Network and Computer Systems Administrators 339, ,400 78, Network Systems/Data Communications Analysts 292, , , Computer and Information Systems Managers 293, ,500 49, Table 2. Employment projections for select ICT occupations 1 Employment Change Texas Projections Increase % Computer Support Specialists 45,710 52,450 6, Computer Systems Analysts 46,560 55,720 9, Network and Computer Systems Administrators 29,350 35,740 6, Network Systems/Data Communications Analysts 19,160 29,490 10, Computer and Information Systems Managers 18,890 22,140 3, Source: U.S. Department of Labor, Bureau of Labor Statistics, The Impact in Texas The partnership between Cisco and Texas has touched the lives of 91,108 students and generated an estimated inkind contribution value of $39.34M. Table 3. Impact since the adoption of Cisco Networking Academy in Texas Students 91,108 In-kind contribution value $39.34M Table 4. Detailed results of Cisco Networking Academy over the last 12 months in Texas Students 12,021 Female students 15% Instructors 298 Academies 150 Education Level 1 Secondary Community colleges Universities Other 2 Students 42% 54% 4% 0% Academies 58% 37% 5% 1% Curricula 1 B as ic IC T IT Essentials B as ic networking CCNA 1, 2 Intermediate networking CCNA 3, 4 Advanced networking CCNA-S, CCNP Students enrolled in each curriculum 32% 45% 19% 4% 1 Academies and students that teach or enroll in more than one education level or curriculum in 12 months may be counted more than once 2 Community-based organizations, middle schools, military, nontraditional educational settings, and post-graduate institutions 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 4 of 7

5 Congressional Districts Many of the state's congressional districts have institutions offering Networking Academy courses. Table 5. Congressional districts are summarized below Congressional districts partnering with Cisco in the state 1-32 Table 6. Institutions in the state offering Networking Academy courses, in alpha order by county COUNTY CITY SCHOOL Angelina Lufkin Angelina College Austin Wallis Brazos ISD Bailey Killeen Central Texas College Bee Beeville Coastal Bend College Bexar San Antonio Alamo CC District, NW Vista College Alamo CC District, Palo Alto College Alamo CC District, St. Phillip's College DeVry University, San Antonio (ACC) Education Service Center, Region 20 Shekinah Radiance Academy Walzem Wagner High School Bowie Texarkana Texarkana College Texas High School Burnet Burnet Burnet High School Frisco Collin County Community College District Frisco ISD Collin McKinney Boyd High School McKinney McKinney High School Plano Plano ISD Cooke Era Era ISD Gainsville North Central Texas College Boys and Girls Club of Greater Dallas Business Management Center CitySquare El Centro College Kimball High School Dallas Mountain View College Richland College South Oak Cliff High School Dallas W.T. White High School Westwood College Dallas (ACC) Farmers Branch Brookhaven College Garland North Garland High School Academy of Irving ISD Irving DeVry University, Irving (ACC) North Lake College Berkner High School Richardson DeVry University, Richardson (ACC) Dawson Lamesa Klondike High School Lamesa ISD Denton Aubrey Aubrey High School Denton Advanced Technology Complex Denton, cont d Justin Northwest ISD Lewisville Lewisville ISD El Paso County CC District El Paso El Paso EPCC Valle Verde Campus Hanks High School San Elizario San Elizario ISD Erath Stephenville Tarleton Fayette La Grange La Grange High Fort Bend Richmond Wharton County Junior College Gaines Seminole Seminole ISD Gregg Kilgore Kilgore College Baytown Lee College Cisco Cypress Cy-Fair High School Cypress Springs High School Lone Star College - Cy-Fair Houston Alief Barbara Jordan HS for Careers Cesar Chavez High School Cypress Creek DeVry University, Houston (ACC) Eisenhower High School Genesys Academy Houston Community College Southwest Harris Klein High School 12 Lone Star College - North Harris Neighborhood Centers Houston Nimitz Sr. High School Texas Southern University Assoc for Adv of Mexican Americans Guthrie Center Westwood College Houston South (ACC) Humble Humble ISD CTE Center Katy Miller CTC Pasadena Pasadena ISD LP Card Career/Tech Ctr San Jacinto CC Central Spring Klein High School 34 Tomball Lone Star College - Tomball Hays San Marcos San Marcos High Hidalgo McAllen South Texas College Hockley Levelland South Plains College Hopkins Cumby Cumby ISD 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 5 of 7

6 Hunt Commerce Commerce High School Wolfe City Wolfe City High School Jefferson Beaumont Lamar Institute of Technology Port Arthur Lamar State College - Port Arthur Johnson Burleson Burleson ISD Kaufman Crandall Crandall Knox Munday Munday ISD Lamar Paris Paris Junior College Lee Giddings Giddings ISD Lubbock Shallowater Shallowater ISD McLennan Waco McLennan Community College Texas State Technical College, Waco Midland Midland Midland College Milam Cameron Cameron ISD Conroe Oakridge Montgomery Kingwood Lone Star College - Kingwood The Woodlands The Woodlands High Schools Willis Willis ISD Nueces Corpus Christi Carroll High School (CCISD) Del Mar College Flour Bluff ISD King High School (CCISD) LULAC National Ed Service Center Moody High School Orange Orange Lamar State College - Orange Parker Weatherford Weatherford College Weatherford ISD Potter Amarillo Amarillo College Randall Amarillo Canyon ISD-Randall Sherman Stratford Stratford High School - Stratford ISD Smith Tyler Tyler Junior College Arlington Tarrant County College, Southeast Tarrant Bedford HEB ISD Technical Education Center Everman Everman High School Carter-Riverside High School DeVry University, Fort Worth (ACC) Education Service Center 11 Fort Worth EMS - Hollenstein Career / Tech Center Tarrant County College, South Tarrant, cont d Westwood College Fort Worth (ACC) Grapevine Grapevine-Colleyville Heritage HS Hurst Tarrant County College, Northeast Keller Central High School N Richland Hills Birdville Career & Technology Center Taylor Abilene Abilene Christian University Tom Green San Angelo Howard College/San Angelo ISD Travis Austin Akins American YouthWorks Austin Community College Austin Independent School District UT Business School Victoria Victoria Career Development School - VISD Victoria College Webb Laredo Laredo Community College United High School United South High School VC Century City Vernon College Wichita Wichita Skills Training Center - Vernon College Vernon College Century City Wilbarger Vernon Vernon High School Williamson Cedar Park Leander ISD Hutto Hutto ISD Wilson Floresville Floresville High School La Vernia La Vernia ISD Young Newcastle Newcastle ISD Academy Impact Story Valerie Waites was 31, a single mom with 2 children, when she enrolled at Tarrant County College (TCC) Northeast, located between Fort Worth and Dallas. She signed up for Networking Academy courses after visiting the classroom and lab. I can t explain it, but I was instantly drawn to what they were working on in the lab. I feel so fortunate to have access to these instructors and material. She was able to pass the difficult Cisco CCNA certification exam on the first try. Academy instructor Neil Brook says, I try to address that curiosity element of study that is so important to a student s learning and eventual success. When students are enthusiastic about learning, they acquire knowledge that goes well beyond what an instructor covers in a textbook. Networking Academy alumni in corporate management positions often reach out to the academy for recommendations on new hires. Within two months of getting her certification, Valerie received a great reference from Neil and had a job Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 6 of 7

7 Valerie supports the network and IP phone system for Facility Solutions Group (Austin). She has already worked on redesigning the internal network, going to each site and installing new equipment. I work with guys who are all highly trained in their areas of specialty, and they re very smart. It still surprises me that they don t know all the things that I know about networking. It makes me proud. Valerie recently earned her Cisco CCNP certification, and would like to get a Cisco CCDP certification. I m not stopping. I hope I never run out of courses to take. I want to keep up with my studies, as well as learn on the job. Being around the type of people that you find teaching Networking Academy courses will take you to a different confidence level. Some people get discouraged, and others work through it. The first time I took a hands-on skills exam, I was excited and nervous. When it was over and I passed, the feeling of accomplishment was indescribable. Whatever happens, don t get discouraged. Anything worth having is worth working hard for. You see so many people needing to stay within their comfort zone, not believing they can do something new. It s just not true. If I can learn the things I ve learned, then I know anyone can do it. Through Networking Academy, I discovered my inner nerd. I had no idea that I had an aptitude for technology. I never dreamed I d become the most technologically savvy person at family gatherings. My children are proud of me. My mom and dad are proud of me. It s very cool. Learn More For additional information on Networking Academy, impact stories, contacts in your area, and how you can get involved, visit our website: cisco.com/go/netacad/us cisco.com/go/csr Cisco Corporate Social Responsibility We believe that businesses have a responsibility to operate in ways that respect and ultimately benefit people, communities and the planet we live on; we call this Corporate Social Responsibility (CSR). Our core CSR philosophy is that impact multiplies whenever human and technology networks combine to solve a problem. This is why we approach CSR the same way we approach business by applying our technology, employee expertise and partnerships. We are focused on four primary goals: improving the well-being of people and communities around the world, reducing our environmental impact and helping our customers do the same, conducting our business ethically, and creating a workplace where our employees thrive Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved. Page 7 of 7