SYLLABUS. Departmental Syllabus CIST0145. Departmental Syllabus. Departmental Syllabus. Departmental Syllabus. Departmental Syllabus

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1 SYLLABUS DATE OF LAST REVIEW: 11/6/2018 CIP CODE: SEMESTER: COURSE TITLE: COURSE NUMBER: Computer Operating Systems: (Windows Vista) CIST0145 CREDIT HOURS: 4 INSTRUCTOR: OFFICE LOCATION: OFFICE HOURS: TELEPHONE: KCKCC-issued accounts are the official means for electronically communicating with our students. PREREQUISITES: CIST 0117 (Local Area Networking) REQUIRED TEXT AND MATERIALS: Please check with the KCKCC bookstore, for the required text for your particular class. COURSE DESCRIPTION: This class covers a microcomputer operating system used by personal and/or workstation computer. With new computer systems being introduced, this class will introduce students to the most current version and to a specific operating system. The specific operating system name will be provided in the class schedule after CPU O/S=Win Vista and may vary in credit hours. Preparation MCP for Exam METHOD OF INSTRUCTION: A variety of instructional methods may be used depending on content area. These include but are not limited to: lecture, multimedia, cooperative/collaborative learning, labs and demonstrations, projects and presentations, speeches, debates, and panels, conferencing, performances, and learning experiences outside the classroom. Methodology will be selected to best meet student needs. COURSE OUTLINE: I. Installing Windows Vista A. Perform an attended installation of Windows Vista. B. Perform an unattended installation of Windows Vista. 1. Install Windows Vista by using Remote Installation Services (RIS). 2. Install Windows Vista by using the System Preparation Tool. 3. Create unattended answer files by using Setup Manager to automate the installation of Windows Vista. C. Upgrade from a previous version of Windows to Windows Vista. 1. Prepare a computer to meet upgrade requirements.

2 2. Migrate existing user environments to a new installation. D. Perform post-installation updates and product activation. E. Troubleshoot failed installations. II. Implementing and Conducting Administration of Resources A. Monitor, manage, and troubleshoot access to files and folders. 1. Configure, manage, and troubleshoot file compression. 2. Control access to files and folders by using permissions. 3. Optimize access to files and folders. B. Manage and troubleshoot access to shared folders. 1. Create and remove shared folders. 2. Control access to shared folders by using permissions. 3. Manage and troubleshoot Web server resources. C. Connect to local and network print devices. 1. Manage printers and print jobs. 2. Control access to printers by using permissions. 3. Connect to an Internet printer. 4. Connect to a local print device. D. Configure and manage file systems. 1. Convert from one file system to another file system. 2. Configure NTFS, FAT32, or FAT file systems. E. Manage and troubleshoot access to and synchronization of offline files. F. Configure and troubleshoot fax support. III. Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and Drivers A. Implement, manage, and troubleshoot disk devices. 1. Install, configure, and manage DVD and CD-ROM devices. 2. Monitor and configure disks. 3. Monitor, configure, and troubleshoot volumes. 4. Monitor and configure removable media, such as tape devices. B. Implement, manage, and troubleshoot display devices. 1. Configure multiple-display support. 2. Install, configure, and troubleshoot a video adapter. C. Configure Advanced Configuration Power Interface (ACPI). D. Implement, manage, and troubleshoot input and output (I/O) devices. 1. Monitor, configure, and troubleshoot I/O devices, such as printers, scanners, multimedia devices, mouse, keyboard, and smart card reader. 2. Monitor, configure, and troubleshoot multimedia hardware, such as cameras. 3. Install, configure, and manage modems. 4. Install, configure, and manage Infrared Data Association (IrDA) devices. 5. Install, configure, and manage wireless devices. 6. Install, configure, and manage USB devices. 7. Install, configure, and manage hand held devices. E. Manage and troubleshoot drivers and driver signing. F. Monitor and configure multiprocessor computers. IV. Monitoring and Optimizing System Performance and Reliability A. Monitor, optimize, and troubleshoot performance of the Windows Vista desktop. 1. Optimize and troubleshoot memory performance. 2. Optimize and troubleshoot processor utilization. 3. Optimize and troubleshoot disk performance. 4. Optimize and troubleshoot application performance. 5. Configure, manage, and troubleshoot Scheduled Tasks. B. Manage, monitor, and optimize system performance for mobile users.

3 C. Restore and back up the operating system, system state data, and user data. 1. Recover system state data and user data by using Windows Backup. 2. Troubleshoot system restoration by starting in safe mode. 3. Recover system state data and user data by using the Recovery Console. V. Configuring and Troubleshooting the Desktop Environment A. Configure and manage user profiles. B. Configure support for multiple languages or multiple locations. 1. Enable multiple-language support. 2. Configure multiple-language support for users. 3. Configure local settings. 4. Configure Windows Vista for multiple locations. C. Manage applications by using Windows Installer packages. D. Configure and troubleshoot desktop settings. E. Configure and troubleshoot accessibility services. VI. Implementing, Managing, and Troubleshooting Network Protocols and Services A. Configure and troubleshoot the TCP/IP protocol. B. Connect to computers by using dial-up networking. 1. Connect to computers by using a virtual private network (VPN) connection. 2. Create a dial-up connection to connect to a remote access server. 3. Connect to the Internet by using dial-up networking. 4. Configure and troubleshoot Internet Connection Sharing. C. Connect to resources using Internet Explorer. D. Configure, manage, and implement Internet Information Services (IIS). E. Configure, manage, and troubleshoot remote desktop and remote assistance. F. Configure, manage, and troubleshoot an Internet connection firewall. VII. Configuring, Managing, and Troubleshooting Security A. Configure, manage, and troubleshoot Encrypting File System (EFS). B. Configure, manage, and troubleshoot local security policy. C. Configure, manage, and troubleshoot local user and group accounts. 1. Configure, manage, and troubleshoot auditing. 2. Configure, manage, and troubleshoot account settings. 3. Configure, manage, and troubleshoot account policy. 4. Configure and troubleshoot local users and groups. 5. Configure, manage, and troubleshoot user and group rights. 6. Troubleshoot cache credentials. D. Configure, manage, and troubleshoot a security configuration. E. Configure, manage, and troubleshoot Internet Explorer security settings. EXPECTED LEARNER OUTCOMES: A. Upon completion of the course the student will be able to have a working knowledge of Windows Vista, the structures, and operations. B. Upon completion of the course the student will have knowledge of controlling applications with program manager, print manager and file manager. C. Upon completion of the course the student shall be able to explain file systems, working in the environment and group windows. D. Upon completion of the course the student will be able to show uses of embedding and linking Windows Vista application, Windows Vista accessories, Windows Vista applets, running applications under Windows Vista, networking with Windows Vista, and administering Windows Vista.

4 COURSE COMPETENCIES: Upon completion of the course the student will be able to have a working knowledge of Windows Vista, the structures, and operations. 1. The student will be able to demonstrate knowledge of Windows Vista. 2. The student will be able to show the structure of Windows Vista. 3. The student will be able to show operations of Windows Vista. 4. The student will be able to explain Working in the Environment. Upon completion of the course the student will have knowledge of controlling applications with program manager, print manager and file manager. 5. The student will be able to demonstrate Program Manager. 6. The student will be able to show how to control applications with Program Manager. 7. The student will be able to demonstrate and define the Print Manager. 8. The student will be able to demonstrate File Manager. Upon completion of the course the student shall be able to explain file systems, working in the environment and group windows. 9. The student will be able to have a working knowledge of file systems. 10. The student will be able to demonstrate group Windows. Upon completion of the course the student will be able to show uses of embedding and linking Windows Vista applications, Windows Vista accessories, Windows Vista applets, running applications under Windows Vista, networking with Windows Vista, and administering Windows Vista. 11. The student will be able to demonstrate embedding and linking Windows Vista applications. 12. The student will be able to show the uses of Control Panel. 13. The student will be able to show uses of Windows Vista Accessories. 14. The student will be able to explain multimedia. 15. The student will be able to show using Windows Vista Applets. 16. The student will be able to demonstrate running applications under Windows Vista. 17. The student will be able to define Networking with Windows Vista. 18. The student will be able to show how to administer Windows Vista. 19. The student will be able to demonstrate an ability to meet deadlines. 20. The student will be able to participate with others in an on-line 21. The student will demonstrate an ability to use the Recovery Console interface. 22. The student will demonstrate an ability to troubleshoot basic network connection problems. 23. The student will be able to have a working knowledge of Remote Assistance feature. 24. The student will be able to have a working knowledge of Windows Vista in a workgroup network 25. The student will be able to have a working knowledge of Windows Vista in a domain-based network 26. The student will be able to have a working knowledge of Windows Vista network protocols (i.e. TCP/IP). 27. The student will be able to have a working knowledge of configuring the Windows Vista desktop 28. The student will be able to have a working knowledge of Windows Vista Task Manager. ASSESSMENT OF LEARNER OUTCOMES: Student progress is evaluated by means that include, but are not limited to, exams, written assignments, and class participation. SPECIAL NOTES:

5 This syllabus is subject to change at the discretion of the instructor. Material included is intended to provide an outline of the course and rules that the instructor will adhere to in evaluating the student s progress. However, this syllabus is not intended to be a legal contract. Questions regarding the syllabus are welcome any time. Kansas City Kansas Community College is committed to an appreciation of diversity with respect for the differences among the diverse groups comprising our students, faculty, and staff that is free of bigotry and discrimination. Kansas City Kansas Community College is committed to providing a multicultural education and environment that reflects and respects diversity and that seeks to increase understanding. Kansas City Kansas Community College offers equal educational opportunity to all students as well as serving as an equal opportunity employer for all personnel. Various laws, including Title IX of the Educational Amendments of 1972, require the college s policy on non-discrimination be administered without regard to race, color, age, sex, religion, national origin, physical handicap, or veteran status and that such policy be made known. Kansas City Kansas Community College complies with the Americans with Disabilities Act. If you need accommodations due to a documented disability, please contact the Director of the Academic Resource Center, in Rm or call at: All enrolled students at Kansas City Kansas Community College are subject to follow all rules, conditions, policies and procedures as described in both the Student Code of Conduct as well as the Student Handbook. All Students are expected to review both of these documents and to understand their responsibilities with regard to academic conduct and policies. The Student Code of Conduct and the Student Handbook can be found on the KCKCC website.