Level 2 ITQ Award/Certificate/Diploma for IT Users

Transcription

1 Level 2 ITQ Award/Certificate/Diploma for IT Users Level 2 ( , -90) November 2011 Version 1.2 Unit recording forms with centre and candidate details forms QCA reference Level 2 (Award) : 500/6706/0 Level 2 (Certificate) : 500/6724/2 Level 2 (Diploma) : 500/6760/6 Level 2 (Diploma- Apprenticeship pathway) : 600/0993/7

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3 About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes ILM (the Institute of Leadership & Management) providing management qualifications, learning materials and membership services and NPTC (National Proficiency Tests Council) which offers land-based qualifications. City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement Access to assessment and qualifications is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2009 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification the Standard Copying Conditions on the City & Guilds website. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0) or faxing +44 (0) Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0) F +44 (0) enquiry@cityandguilds.com i ITQ (7574) Level 2 Recording Forms

4 Contents Recording forms for ITQ candidate portfolios 1 Form ITQ01 Candidate and centre details 3 Form ITQ02 Contact details and s 4 Form ITQ03 Candidate résumé 5 Form ITQ04 Skill scan 6 Form ITQ05 Expert / witness status list 7 Form ITQ06 Assessment plan, review and feedback 8 Forms ITQ07 and ITQ08 Performance evidence record & Questioning record 9 Improving productivity using IT 10 IT user fundamentals 13 Set up an IT system 16 Optimise IT system performance 19 IT security for users 23 IT communication fundamentals 26 Using the Internet 29 Using 33 Using collaborative technology 36 Using mobile IT devices 40 Personal information management software 44 IT software fundamentals 48 Audio software 51 Video software 54 Bespoke software 57 Specialist software 60 Computer accounting software 63 Data management software 66 Database software 69 Design software 72 Imaging software 75 Desktop publishing software 78 2D drawing and planning software 81 Multimedia software 84 Presentation software 88 Project management software 91 Spreadsheet software 95 Website software 98 Word processing software 102 Sector specific unit 106 Form ITQ09 Professional discussion record 108 Form ITQ10 Evidence location and summary sheet 110 Form ITQ11 Assessment and verification declaration 112 Form ITQ12 Summary of achievement 113 ITQ (7574) Level 2 Recording Forms ii

5 Recording forms for ITQ candidate portfolios City & Guilds has developed these recording forms, for new and existing centres to use as appropriate. Although it is expected that new centres will use these forms, centres may devise or customise alternative forms, which must be approved by the external verifier before they are used by ITQ candidates and assessors at the centre. These are divided between two document types, those for the specific Level and Units being undertaken and the Generic Recording Forms document that has forms that can be used at all levels; TS Level 1 Centre information, Candidate information and Unit Recording forms TS Level 2 Centre information, Candidate information and Unit Recording forms TS Level 3 Centre information, Candidate information and Unit Recording forms TS Generic Recording Forms Where a centre wishes to use other electronic methods of keeping evidence they will need to discuss this with their external verifier. This document contains the generic forms with blank versions of the Unit recording forms where these may be more suitable to the assessment and training being carried out. Forms 5, 6, 7, 8, 10, 11 and 12, or approved alternatives, are a requirement. The other forms have been designed to help the assessment and recording process. Candidate and centre details (Form ITQ01) Form used to record candidate and centre details. This should be the first page of the candidate portfolio. Contact details and s (Form ITQ02) Form used to record details and s of assessor(s) and internal verifier(s). Candidate résumé (Form ITQ03) Form used if the candidate does not have an appropriate Curriculum Vitae (CV) for inclusion in the portfolio. Skill scan (Form ITQ04) Form used to record the candidate s existing skills and knowledge. Expert/witness status list (Form ITQ05) Form used to record the details of all those who have witnessed candidate evidence. Assessment plan, review and feedback form (Form ITQ06) Form used to record unit assessment plans, reviews and feedback to the candidate. The form allows for a dated, ongoing record to be developed. Performance evidence record (Form ITQ07) Form used to record details of activities observed, witnessed or for which a reflective account has been produced. Questioning record (Form ITQ08) Form used to record the focus of, and responses to, assessor devised questions. (Where question banks or online testing is used, the location of this evidence should be recorded on Form ITQ10.). Professional discussion record (Form ITQ09) Form used to record the scope and outcome of professional discussion if it is used 1 ITQ (7574) Level 2 Recording Forms

6 Evidence location and summary sheet (Form ITQ10) Form used to identify what requirements each piece of evidence covers and where it is located, including questioning records which are held elsewhere (for example, because they were conducted online). Assessment and verification declaration (Form ITQ11) Form used as attestation that the evidence contained in the portfolio is authentic and is the work of the candidate undertaken in accordance with the requirements of the ITQ. Summary of achievement (Form ITQ12) Form used to record the candidate s on-going completion of units and progress to final achievement of the complete ITQ. Please photocopy or print the forms as required. MS Word amendable versions of these forms are also available on the City & Guilds website. ITQ (7574) Level 2 Recording Forms 2

7 Form ITQ01 Candidate and centre details Certificate for IT Users (ITQ) City & Guilds number: Level Candidate contact details: City & Guilds candidate enrolment number: Date enrolled with centre: / / Date registered with City & Guilds / / Centre number Centre Name: Workplace name (if appropriate): Centre address: Workplace address (if appropriate): Centre telephone number: Centre contact/quality assurance co-ordinator (QAC) name: Centre contact/quality assurance co-ordinator (QAC) contact details: Centre contact/quality assurance co-ordinator (QAC) address: 3 ITQ (7574) Level 2 Recording Forms

8 Form ITQ02 Contact details and s Certificate for IT Users (ITQ) Level: Signature: Internal verifier name: Signature: Position: Contact details: (Tel/ ) Workplace manager name: Signature: Position: Contact details: (Tel/ ) name (1): Signature: Position: Contact details: (Tel/ ) work-based / peripatetic / independent* (*delete as necessary) name (2): Signature: Position: Contact details: (Tel/ ) work-based / peripatetic / independent* (*delete as necessary) name (3): Signature: Position: Contact details: (Tel/ ) work-based / peripatetic / independent* (*delete as necessary) ITQ (7574) Level 2 Recording Forms 4

9 Form ITQ03 Candidate résumé Name: Date of Birth: / / Address: Post Code: Telephone number: Education: (University, college and school name attended, towns and dates) Qualifications gained: Current work role/responsibilities: Employment history and/or voluntary work: Courses attended in the last 5 years: Interests 5 ITQ (7574) Level 2 Recording Forms

10 Form ITQ04 Skill scan Certificate for IT Users (ITQ) Level: Unit ref Do you currently do this? Provide examples (if possible) Have you evidence of doing this in the past? Provide examples (if possible) Relevant qualifications held Further training/experience needed Attach additional sheets as required ITQ (7574) Level 2 Recording Forms 6

11 Form ITQ05 Expert / witness status list Certificate for IT Users (ITQ) Level: Please ensure that all witnesses who have signed the candidate s evidence or written a report are included on this witness status list. All necessary details must be included and signed by the witness as being correct. Name and contact address of witness Witness status Professional relationship to candidate Unit or elements witnessed Witness Date Witness status categories 1. Occupational expert meeting specific qualification requirement for role of Expert Witness 2. Occupational expert not familiar with the standards 3. Non expert familiar with the standards 4. Non expert not familiar with the standards name: Signature: 7 ITQ (7574) Level 2 Recording Forms

12 Form ITQ06 Assessment plan, review and feedback Certificate for IT Users (ITQ) name: Level: Unit number(s): Unit Title(s) This record can be used for single and multiple unit planning Date Assessment planning, review, feedback and judgement record Candidate and assessor s Evidence reference ITQ (7574) Level 2 Recording Forms 8

13 Assessment plan, review and feedback (continued) Date Assessment planning, review, feedback and judgement record Candidate and assessor s Evidence reference The above is an accurate record of the discussion Candidate : : photocopy as required 9 ITQ (7574) Level 2 Recording Forms

14 Form ITQ07 Performance evidence record ITQ Unit: Improving productivity using IT Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Plan, select and use Describe the purpose for using appropriate IT IT systems and software for different purposes Describe the methods, skills and resources required to complete the task successfully Plan how to carry out tasks using IT to achieve the required purpose and outcome Describe any factors that may affect the task Select and use IT systems and software applications to complete planned tasks and produce effective outcomes Describe how the purpose and outcomes have been met by the chosen IT systems and software applications Describe any legal or local guidelines or constraints that may apply to the task or activity Review and adapt the ongoing use of IT tools and systems to make sure that activities are successful Review ongoing use of IT tools and techniques and change the approach as needed ITQ (7574) Level 2 Recording Forms 10

15 Performance evidence record (continued) Review and adapt the Describe whether the IT tools ongoing use of IT selected were appropriate for tools and systems to the task and purpose make sure that activities are successful Assess strengths and weaknesses of final work Describe ways to make further improvements to work Review outcomes to make sure they match requirements and are fit for purpose Develop and test solutions to improve the ongoing use of IT tools and systems Review the benefits and drawbacks of IT tools and systems used, in terms of productivity and efficiency Describe ways to improve productivity and efficiency Develop solutions to improve own productivity in using IT Test solutions to ensure that they work as intended I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 11 ITQ (7574) Level 2 Recording Forms

16 Form ITQ08 Questioning record ITQ Unit: Improving productivity using IT Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 12

17 Form ITQ07 Performance evidence record ITQ Unit: IT user fundamentals Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Use IT systems to Use correct procedures to start meet a variety of and shutdown an IT system needs [UIS2:1 < not [UIS2:1.1] 1.3 see ISF] Select and use interface features effectively to interact with IT systems [UIS:1.4] Select and adjust system settings as appropriate to individual needs [UIS:1.5] Select and use a communication service to access the Internet [UIS2:1.2] Use appropriate terminology when describing IT systems Manage information storage and retrieval appropriately [UIS2:3] Manage files and folders to enable efficient information retrieval [UIS2:3.1] Identify when and why to use different types of storage media Organise and store information, using general and local conventions where appropriate [UIS2:3.2] 13 ITQ (7574) Level 2 Recording Forms

18 Performance evidence record (continued) Follow and understand Work safely and take steps to the need for safety minimise physical stress and security practices [UIS2:4.1] [UIS2:4] (SM4) Describe the danger of computer viruses, and how to minimise risk [UIS2:4.3] Keep information secure [UIS2:4.2] Explain why it is important to stay safe and to respect others when using ICT-based communication [UIS2:4.4] Maintain system and troubleshoot IT system problems [UIS2:5] (EP3) Follow relevant guidelines and procedures for the safe and secure use of IT Describe why routine and nonroutine maintenance is important and when to carry it out Identify sources of help and how to get expert advice Carry out regular routine maintenance of IT systems safely Identify IT problems and take appropriate action [UIS2:5.1] I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 14

19 Form ITQ08 Questioning record ITQ Unit: IT user fundamentals Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 15 ITQ (7574) Level 2 Recording Forms

20 Form ITQ07 Performance evidence record ITQ Unit: Set up an IT system Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Select and connect up Describe what IT system a personal computer components, storage and safely with associated peripheral devices are needed hardware and storage media to meet needs Describe any health and safety issues associated with setting up an IT system Describe the characteristics of IT systems that affect performance Select and connect up the components of an IT system safely, including any peripheral devices and storage media Select and connect an IT system to a communication service to meet needs Select and connect communication hardware safely to an IT system Describe the factors that affect data transfer Select and connect to a communication service from an IT system Identify the login and password details needed to connect to an Internet Service Provider (ISP) ITQ (7574) Level 2 Recording Forms 16

21 Performance evidence record (continued) Install and configure Configure the user interface to software for use meet needs Describe what security precautions need to be addressed Set up and configure virus protection software Install and set up application software to meet needs Check that the IT system and communication service are working successfully Backup and restore system and data files Identify what tests can be used to check the IT system and communications Select and run suitable tests to make sure that the system and communication service are working successfully Identify the help and troubleshooting facilities available to solve problems Respond to faults and error messages and use help and troubleshooting facilities to determine and take appropriate action I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 17 ITQ (7574) Level 2 Recording Forms

22 Form ITQ08 Questioning record ITQ Unit: Set up an IT system Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 18

23 Form ITQ07 Performance evidence record ITQ Unit: Optimise IT system performance Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Keep computer Describe the main features and hardware and functions of the computer software operating operating system efficiently Take appropriate steps to protect computer hardware from loss or damage Configure anti-virus and other security software Install and configure printers and other peripheral devices Configure network settings for mobile and remote computing Configure a computer to present or display information to an audience Manage files and disks to optimise performance Use file navigation software to organise files into an appropriate folder structure Backup and restore files and folders 19 ITQ (7574) Level 2 Recording Forms

24 Performance evidence record (continued) Manage files and Describe why it is important to disks to optimise undertake file housekeeping of performance the information stored on computer systems and how it affects performance Manage file and disk housekeeping so that information is secure and easy to find Share files and folders with other users Distinguish between data and system file types Troubleshoot and respond to common IT system problems and errors Describe common IT system problems and what causes them Describe and record IT system problems to enable effective support Describe when to try to solve a problem independently, and when to get expert advice Troubleshoot and respond to IT system problems appropriately Check that errors and problems have been resolved satisfactorily Customise the working environment to optimise performance Describe methods that can be used to optimise system performance ITQ (7574) Level 2 Recording Forms 20

25 Performance evidence record (continued) Customise the Select and adjust system working environment settings to optimise to optimise performance as appropriate performance Configure the automatic start of programmes and other graphical display options Maintain software to meet performance needs Describe when and how to upgrade software Use appropriate techniques to maintain software Locate and install driver files for different devices I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 21 ITQ (7574) Level 2 Recording Forms

26 Form ITQ08 Questioning record ITQ Unit: Optimise IT system performance Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 22

27 Form ITQ07 Performance evidence record ITQ Unit: IT security for users Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Select and use Describe the security issues appropriate methods that may threaten system to minimise security performance risk to IT systems and data Apply a range of security precautions to protect IT systems and data Describe the threats to system and information security and integrity Keep information secure and manage personal access to information sources securely Describe ways to protect hardware, software and data and minimise security risk 23 ITQ (7574) Level 2 Recording Forms

28 Performance evidence record (continued) Select and use Apply guidelines and appropriate methods procedures for the secure use to minimise security of IT risk to IT systems and data Describe why it is important to backup data and how to do so securely Select and use effective backup procedures for systems and data I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 24

29 Form ITQ08 Questioning record ITQ Unit: IT security for users Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 25 ITQ (7574) Level 2 Recording Forms

30 Form ITQ07 Performance evidence record ITQ Unit: IT communication fundamentals Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Select and use a Select and use appropriate variety of sources of sources of IT-based and other information to meet forms of information which needs [FSI2:1] match requirements [FSI2:1.1] Describe different features of information Recognise copyright and other constraints on the use of information [FSI2:1.2] Access, search for, select and use Internet-based information and evaluate its fitness for purpose [FSI2:2] Access, navigate and search Internet sources of information purposefully and effectively [FSI2:2.1] (IE2) Use appropriate search techniques to locate relevant information [FSI2:2.2] Use discrimination to select information that matches requirements and is fit for purpose [FSI2:2.3] (IE4) Evaluate information to make sure it matches requirements and is fit for purpose ITQ (7574) Level 2 Recording Forms 26

31 Performance evidence record (continued) Select and use IT to Create, access, read and communicate and respond appropriately to exchange information and other IT-based safely, responsibly communication, including and effectively attachments, and adapt style to [DPC2:5] suit audience [DPC2:5.1] Use IT tools to manage an address book and schedule activities [DPC2:5.2 part] Manage storage of IT-based communications [DPC2:5.2 part] Describe how to respond to common IT-based communication problems Respond appropriately to common IT-based communication problems I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 27 ITQ (7574) Level 2 Recording Forms

32 Form ITQ08 Questioning record ITQ Unit: IT communication fundamentals Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 28

33 Form ITQ07 Performance evidence record ITQ Unit: Using the Internet Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Connect to the Identify different types of Internet connection methods that can be used to access the Internet Identify the benefits and drawbacks of the connection method used Get online with an Internet connection Use help facilities to solve Internet connection problems Use browser software to navigate webpages effectively Select and use browser tools to navigate webpages Identify when to change browser settings to aid navigation Adjust browser settings to optimise performance and meet needs Identify ways to improve the performance of a browser Use browser tools to search for information from the Internet Select and use appropriate search techniques to locate information efficiently 29 ITQ (7574) Level 2 Recording Forms

34 Performance evidence record (continued) Use browser tools to Describe how well information search for information meets requirements from the Internet Manage and use references to make it easier to find information another time Download, organise and store different types of information from the Internet Use browser software to communicate information online Identify opportunities to create, post or publish material to websites Select and use appropriate tools and techniques to communicate information online Use browser tools to share information sources with others Submit information online Understand the need for safety and security practices when working online Describe the threats to system performance when working online Work responsibly and take appropriate safety and security precautions when working online Describe the threats to information security when working online Manage personal access to online sources securely ITQ (7574) Level 2 Recording Forms 30

35 Performance evidence record (continued) Understand the need Describe the threats to user for safety and security safety when working online practices when working online Describe how to minimise internet security risks Apply laws, guidelines and procedures for safe and secure Internet use Explain the importance of the relevant laws affecting Internet users I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 31 ITQ (7574) Level 2 Recording Forms

36 Form ITQ08 Questioning record ITQ Unit: Using the Internet Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 32

37 Form ITQ07 Performance evidence record ITQ Unit: Using Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Use software Select and use software tools tools and techniques to compose and format to compose and send messages, including messages attachments Determine the message size and how it can be reduced Send messages to individuals and groups Describe how to stay safe and respect others when using e- mail Use an address book to organise contact information Manage incoming e- mail effectively Follow guidelines and procedures for using Read and respond to messages appropriately Use software tools and techniques to automate responses Describe how to archive messages, including attachments 33 ITQ (7574) Level 2 Recording Forms

38 Manage incoming e- Organise, store and archive e- mail effectively mail messages effectively Respond appropriately to e- mail problems I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 34

39 Form ITQ08 Questioning record ITQ Unit: Using Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 35 ITQ (7574) Level 2 Recording Forms

40 Form ITQ07 Performance evidence record ITQ Unit: Using collaborative technology Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Stay safe and secure Take appropriate steps to avoid when working with risks when working with collaborative collaborative technology, in line technology with relevant guidelines Explain what risks there may be in using collaborative technology and how to keep them to a minimum Use appropriate methods to promote trust when working collaboratively Carry out appropriate checks on others' online identities and different types of information Identify and respond to inappropriate content and behaviour Plan and set up IT tools and devices for collaborative working Describe the purposes for using collaborative technologies Describe what outcomes are needed from collaborative working and whether or not archiving is required Describe the roles, IT tools and facilities needed for collaborative tasks and communication media ITQ (7574) Level 2 Recording Forms 36

41 Performance evidence record (continued) Plan and set up IT Describe the features, benefits tools and devices for and limitations of different collaborative working collaborative technology tools and devices Describe the compatibility issues in different combinations of collaborative tools and devices Select an appropriate combination of IT tools and devices to carry out collaborative tasks Connect and configure the combination of IT tools and devices needed for a collaborative task Prepare collaborative technologies for use Describe what access rights and issues others may have in using collaborative technologies Assess what permissions are needed for different users and content Set up and use access rights to enable others to access information Set up and use permissions to filter information Adjust settings so that others can access IT tools and devices for collaborative working Select and use different elements to control environments for collaborative technologies 37 ITQ (7574) Level 2 Recording Forms

42 Performance evidence record (continued) Prepare collaborative Select and join networks and technologies for use data feeds to manage data to suit collaborative tasks Contribute to tasks using collaborative technologies Describe rules of engagement for using collaborative technologies Enable others to contribute responsibly to collaborative tasks Present relevant and valuable information Moderate the use of collaborative technologies Archive the outcome of collaborative working Assess when there is a problem with collaborative technologies and when to get expert help Respond to problems with collaborative technologies I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 38

43 Form ITQ08 Questioning record ITQ Unit: Using collaborative technology Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 39 ITQ (7574) Level 2 Recording Forms

44 Form ITQ07 Performance evidence record ITQ Unit: Using mobile IT devices Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Set up and customise Describe the purpose of the the mobile device to different features and meet needs drawbacks of the mobile device Describe different methods that can be used to access mobile networks Prepare, set up and configure a mobile device for use Select, use and customise interface features and settings to meet needs and improve efficiency Describe any specific health and safety issues associated with the use of mobile devices Select and use applications and files on the mobile device Apply guidelines and procedures for the use of mobile devices Select and use applications and files on the mobile device for an appropriate purpose Define file formats appropriate for mobile devices Use software or tools to prepare or convert files to an appropriate format for mobile devices ITQ (7574) Level 2 Recording Forms 40

45 Performance evidence record (continued) Select and use Input data accurately into a applications and files mobile device on the mobile device Organise, store and retrieve data efficiently on a mobile device Use tools and techniques to transfer data to and from mobile devices Describe different types of secure connection methods that can be used between devices Describe software requirements and techniques to connect and synchronise devices Transfer information to and from mobile devices using secure connection procedures Synchronise mobile device data with source data Recognise copyright and other constraints on the use and transfer of information Explain why it is important to stay safe, keep information secure and to respect others when using mobile devices Keep information secure when using a mobile device Optimise the performance of mobile devices Describe the factors that can affect performance of the mobile device and how to make improvements 41 ITQ (7574) Level 2 Recording Forms

46 Performance evidence record (continued) Optimise the Use appropriate techniques to performance of optimise the performance of mobile devices the mobile device Describe problems that may occur with mobile devices and what causes them Use an appropriate fault-finding procedure to identify and solve problems with the mobile device Describe when to try to solve a problem and where to get expert advice I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 42

47 Form ITQ08 Questioning record ITQ Unit: Using mobile IT devices Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 43 ITQ (7574) Level 2 Recording Forms

48 Form ITQ07 Performance evidence record ITQ Unit: Personal information management software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Use calendars to Create, edit and delete multiple schedule calendar entries appointments and meetings Arrange recurring appointments Invite others to meetings and monitor attendance Respond to meeting requests from others Create reminders for calendar appointments and events Locate, organise and display appointments and events as required Import and export calendar data Describe how to share calendars with other users ITQ (7574) Level 2 Recording Forms 44

49 Performance evidence record (continued) Use a task list to Create, edit and delete task prioritise activities information Organise and display tasks, setting targets for completion Monitor task progress and set reminders Report on task status and activity Use software features to work collaboratively on tasks with other users Use an address book to store, organise and retrieve contact information Create, update and delete contact information Locate, organise and display contact information efficiently Create additional contact lists to separate work and leisure contacts Select and export contact details for use in other applications Create and modify a distribution list Share contact information with others responsibly Explain why it is important use personal data responsibly and safely 45 ITQ (7574) Level 2 Recording Forms

50 Performance evidence record (continued) Use an address book Describe why and how to keep to store, organise and contact information up to date retrieve contact information I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 46

51 Form ITQ08 Questioning record ITQ Unit: Personal information management software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 47 ITQ (7574) Level 2 Recording Forms

52 Form ITQ07 Performance evidence record ITQ Unit: IT software fundamentals Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Select and use Describe what types of appropriate software information are needed applications to meet needs and solve problems [UIS2:2] Select and use software applications to develop, produce and present different types of information to meet needs and solve problems [UIS2:1.3 part] Enter, develop, combine and format different types of information to suit its meaning and purpose [DPC:1 < less images 1.4; numbers 1.5; graphs 1.7; records 1.8] Enter, organise, refine and format different types of information, applying editing techniques to meet needs [DPC2:1.1] Use appropriate techniques to combine image and text components [DPC2:2.1] Combine information of different forms or from different sources [DPC2:2.1] Select and use appropriate page layout to present information effectively [DPC2:1.2] ITQ (7574) Level 2 Recording Forms 48

53 Performance evidence record (continued) Present information in Work accurately and proofways that are fit for read, using software facilities purpose and audience where appropriate [DCP2:3.1] [DPC2:3] Identify inconsistencies or quality issues with the presentation of information Produce information that is fit for purpose and audience using accepted layouts and conventions as appropriate [DPC2:3.2] Evaluate the selection and use of IT tools and facilities to present information [DPC2:4] Review and modify work as it progresses to ensure the result is fit for purpose and audience and to inform future judgements [DPC2:4.2] (RL3) Review the effectiveness of the IT tools selected to meet needs in order to improve future work [DPC2:4.1 and UIS2:2.1 part] I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 49 ITQ (7574) Level 2 Recording Forms

54 Form ITQ08 Questioning record ITQ Unit: IT software fundamentals Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 50

55 Form ITQ07 Performance evidence record ITQ Unit: Audio software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Use audio hardware Identify the combination of and software to input device and audio capture sequences software to use to capture information, to avoid any compatibility issues Select and use an appropriate combination of input device and audio software to record sequences Describe the impact file size and file format will have on saving sequences Identify when to use different types of information coding and compression Store and retrieve sequences using appropriate file formats and compression, in line with local guidelines and conventions where available Use audio software tools and techniques to combine and edit sequences Identify the sequences to add, keep and remove Select and use appropriate audio software tools to mark-up and edit sequences 51 ITQ (7574) Level 2 Recording Forms

56 Performance evidence record (continued) Use audio software Organise and combine tools and techniques information for sequences in to combine and edit line with any copyright sequences constraints, including across different software Describe how copyright constraints affect use of own and others information Play and present audio sequences Describe the features and constraints of playback software and display devices Select and use an appropriate combination of audio playback software and display device to suit the file format Identify the settings which could be adjusted to improve the quality of presentations Adjust playback and display settings to enhance the quality of the presentation I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 52

57 Form ITQ08 Questioning record ITQ Unit: Audio software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 53 ITQ (7574) Level 2 Recording Forms

58 Form ITQ07 Performance evidence record ITQ Unit: Video software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Use video hardware Identify the combination of and software to input device and video capture sequences software to use to capture information, to avoid any compatibility issues Select and use an appropriate combination of input device and video software to record sequences Describe the impact file size and file format will have on saving sequences Identify when to use different types of information coding and compression Store and retrieve sequences using appropriate file formats and compression, in line with local guidelines and conventions where available Use video software tools and techniques to combine and edit sequences Identify the sequences to add, keep and remove Select and use appropriate video software tools to mark-up and edit sequences ITQ (7574) Level 2 Recording Forms 54

59 Performance evidence record (continued) Use video software tools and techniques to combine and edit sequences Organise and combine information for sequences in line with any copyright constraints, including across different software Describe how copyright constraints affect use of own and others information Play and present video sequences Describe the features and constraints of playback software and display devices Select and use an appropriate combination of video playback software and display device to suit the file format Identify the settings which could be adjusted to improve the quality of presentations Adjust playback and display settings to enhance the quality of the presentation 55 ITQ (7574) Level 2 Recording Forms

60 Form ITQ08 Questioning record ITQ Unit: Video software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 56

61 Form ITQ07 Performance evidence record ITQ Unit: Bespoke software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Input and combine Input relevant information information using accurately so that it is ready for bespoke applications processing Select and use appropriate techniques to link and combine information of different forms or from different sources within the software Respond appropriately to data entry error messages Use appropriate structures to organise and retrieve information efficiently Describe what functions to apply to structure and layout information effectively Select and use appropriate structures and/or layouts to organise information Apply local and/or legal guidelines and conventions for the storage and use of data where available 57 ITQ (7574) Level 2 Recording Forms

62 Performance evidence record (continued) Use the functions of Select and use appropriate tools the software and techniques to edit, process effectively to process and format information and present information Check information meets needs, using IT tools and making corrections as necessary Select and use appropriate methods to present information I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 58

63 Form ITQ08 Questioning record ITQ Unit: Bespoke software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 59 ITQ (7574) Level 2 Recording Forms

64 Form ITQ07 Performance evidence record ITQ Unit: Specialist software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Input and combine Input relevant information information using accurately so that it is ready for specialist applications processing Select and use appropriate techniques to link and combine information of different forms or from different sources within the software Respond appropriately to data entry error messages Use appropriate structures to organise and retrieve information efficiently Describe what functions to apply to structure and layout information effectively Select and use appropriate structures and/or layouts to organise information Apply local and/or legal guidelines and conventions for the storage and use of data where available ITQ (7574) Level 2 Recording Forms 60

65 Performance evidence record (continued) Use the functions of Select and use appropriate tools the software and techniques to edit, process effectively to process and format information and present information Check information meets needs, using IT tools and making corrections as necessary Select and use appropriate methods to present information I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 61 ITQ (7574) Level 2 Recording Forms

66 Form ITQ08 Questioning record ITQ Unit: Specialist software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 62

67 Form ITQ07 Performance evidence record ITQ Unit: Computer accounting software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Access, enter and edit Describe the sources and accounting characteristics of accounting information data Set up and create new accounting data records accurately to meet requirements Locate and display accounting data records to meet requirements Check data records meet needs using IT tools, making corrections as necessary Respond appropriately to data entry error messages Describe the risks to data security and procedures used for data protection Apply local and/or legal guidelines for the storage and use of data Select and use tools and techniques to process business transactions Select and use appropriate tools and techniques to enter and process transactions 63 ITQ (7574) Level 2 Recording Forms

68 Performance evidence record (continued) Select and use tools Review transaction process and and techniques to identify any errors process business transactions Respond appropriately to any transaction errors and problems Select and use appropriate tools and techniques to process period end routines Produce accounting documents and summary reports to meet requirements Describe what information is required and how to present it Prepare and generate accounting documents Prepare and generate management reports as required Import and export data and link to other systems and software I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 64

69 Form ITQ08 Questioning record ITQ Unit: Computer accounting software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 65 ITQ (7574) Level 2 Recording Forms

70 Form ITQ07 Performance evidence record ITQ Unit: Data management software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Enter, edit and maintain data records in a data management system Describe the risks to data security and procedures used for data protection Enter data accurately into groups of records to meet requirements Locate and amend data associated with groups of records Check data records meet needs, using IT tools and making corrections as necessary Respond appropriately to data entry and other error messages Apply local and/or legal guidelines for the storage and use of data where available Retrieve and display data records to meet requirements Identify what queries and reports need to be run to output the required information Select and use queries to search for and retrieve information to meet given requirements ITQ (7574) Level 2 Recording Forms 66

71 Performance evidence record (continued) Retrieve and display Create and view reports to data records to meet output information from the requirements system to meet given requirements I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 67 ITQ (7574) Level 2 Recording Forms

72 Form ITQ08 Questioning record ITQ Unit: Data management software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 68

73 Form ITQ07 Performance evidence record ITQ Unit: Database software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Create and modify Identify the components of a non-relational database design database tables Describe the field characteristics for the data required Create and modify database tables using a range of field types Describe ways to maintain data integrity Respond appropriately to problems with database tables Enter, edit and organise structured information in a database Use database tools and techniques to ensure data integrity is maintained Create forms to enter, edit and organise data in a database Select and use appropriate tools and techniques to format data entry forms Check data entry meets needs, using IT tools and making corrections as necessary Respond appropriately to data entry errors 69 ITQ (7574) Level 2 Recording Forms

74 Performance evidence record (continued) Use database Create and run database software tools to run queries using multiple criteria queries and produce to display or amend selected reports data Plan and produce database reports from a single table nonrelational database Select and use appropriate tools and techniques to format database reports Check reports meet needs, using IT tools and making corrections as necessary I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 70

75 Form ITQ08 Questioning record ITQ Unit: Database software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 71 ITQ (7574) Level 2 Recording Forms

76 Form ITQ07 Performance evidence record ITQ Unit: Design software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Obtain, insert and Describe what designs are combine information needed for designs Obtain, input and prepare designs to meet needs Describe what copyright and other constraints apply to the use of images Use appropriate techniques to organise and combine information of different types or from different sources Describe the context in which the designs will be used Describe what file format to use for saving designs and images to suit different presentation methods Store and retrieve files effectively, in line with local guidelines and conventions where available Use design or imaging software tools to create, manipulate and edit designs Identify what technical factors affecting designs need to be taken into account and how to do so ITQ (7574) Level 2 Recording Forms 72

77 Performance evidence record (continued) Use design or imaging Select and use suitable software tools to techniques to create designs create, manipulate and edit designs Use guide lines and dimensioning tools appropriately to enhance precision Select and use appropriate tools and techniques to manipulate and edit for designs Check designs meet needs, using IT tools and making corrections as necessary Identify and respond to quality problems with designs to make sure that they meet needs I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 73 ITQ (7574) Level 2 Recording Forms

78 Form ITQ08 Questioning record ITQ Unit: Design software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 74

79 Form ITQ07 Performance evidence record ITQ Unit: Imaging software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Obtain, insert and Describe what images are combine information needed for images Obtain, input and prepare images to meet needs Describe what copyright and other constraints apply to the use of images Use appropriate techniques to organise and combine information of different types or from different sources Describe the context in which the images will be used Describe what file format to use for saving designs and images to suit different presentation methods Store and retrieve files effectively, in line with local guidelines and conventions where available Use design or imaging software tools to create, manipulate and edit images Identify what technical factors affecting images need to be taken into account and how to do so 75 ITQ (7574) Level 2 Recording Forms

80 Performance evidence record (continued) Use design or imaging Select and use suitable software tools to techniques to create images create, manipulate and edit images Use guide lines and dimensioning tools appropriately to enhance precision Select and use appropriate tools and techniques to manipulate and edit for images Check images meet needs, using IT tools and making corrections as necessary Identify and respond to quality problems with images to make sure that they meet needs I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 76

81 Form ITQ08 Questioning record ITQ Unit: Imaging software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 77 ITQ (7574) Level 2 Recording Forms

82 Form ITQ07 Performance evidence record ITQ Unit: Desktop publishing software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Select and use Describe what types of appropriate designs information are needed and page layouts for publications Describe how to change page design and layout to increase effectiveness of a publication Select, change and use an appropriate page design and layout for publications in line with local guidelines, where relevant Select and use appropriate media for the publication Input and combine text and other information within publications Find and input information into publications so that it is ready for editing and formatting Organise and combine information for publications in line with any copyright constraints, including importing information produced using other software Describe how copyright constraints affect use of others and own information Describe which file format to use for saving designs and images ITQ (7574) Level 2 Recording Forms 78

83 Performance evidence record (continued) Input and combine Store and retrieve publication text and other files effectively, in line with local information within guidelines and conventions publications where available Use desktop publishing software techniques to edit and format publications Identify what editing and formatting to use for the publication Select and use appropriate techniques to edit publications and format text Manipulate images and graphic elements accurately Control text flow within single and multiple columns and pages Check publications meet needs, using IT tools and making corrections as necessary Identify and respond to quality problems with publications to make sure they meet needs I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 79 ITQ (7574) Level 2 Recording Forms

84 Form ITQ08 Questioning record ITQ Unit: Desktop publishing software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 80

85 Form ITQ07 Performance evidence record ITQ Unit: 2D drawing and planning software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Input, organise and Identify what types of shapes combine information and other elements will be for drawings or plans needed Review templates and describe how they need to be changed to meet needs Select, input and use the appropriate shapes to meet needs, including importing shapes from other sources Select, adapt and use appropriate templates or blank documents Identify what copyright constraints apply to the use of shapes or other elements Combine information for drawings or plans including importing information produced using other software Use tools and techniques to edit, manipulate, format and present drawings or plans Store and retrieve drawing files effectively, in line with local guidelines and conventions where available Identify what drafting guides to use so that the shapes and other elements are appropriately prepared 81 ITQ (7574) Level 2 Recording Forms

86 Performance evidence record (continued) Use tools and Select and use appropriate techniques to edit, software tools to manipulate manipulate, format and edit shapes and other and present drawings elements with precision or plans Select and use appropriate software tools to format shapes and other elements, including applying styles and colour schemes Check drawings or plans meet needs, using IT tools and making corrections as necessary Identify and respond to any quality problems with drawings or plans to make sure they meet needs Select and use appropriate presentation methods and accepted page layouts I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 82

87 Form ITQ08 Questioning record ITQ Unit: 2D drawing and planning software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 83 ITQ (7574) Level 2 Recording Forms

88 Form ITQ07 Performance evidence record ITQ Unit: Multimedia software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Plan the content and Describe the type of organisation of multimedia outcome needed multimedia products and the specification that it to meet needs must meet Select and use appropriate techniques to plan and communicate the content, design and layout of multimedia products Identify how the different elements of the content will be sourced and how they will relate in the design layout Plan the use of interactive features and transitions to meet needs Describe how copyright and other constraints affect use of own and others information Obtain, input and combine content to build multimedia outcomes Select and use an appropriate combination of input device, software and input techniques to obtain and input relevant content for multimedia outcomes Combine information of different types or from different sources for multimedia outcomes ITQ (7574) Level 2 Recording Forms 84

89 Performance evidence record (continued) Obtain, input and Describe the file format and combine content to storage media to use build multimedia outcomes Store and retrieve multimedia files effectively, in line with local guidelines and conventions where available Use multimedia software tools to edit and format multimedia content to meet requirements Select and use appropriate techniques to edit and format multimedia outcomes Manipulate images and graphic elements accurately Check multimedia outcomes meet needs, using IT tools and making corrections as necessary Adjust outcomes in response to any identified quality problems Play and present multimedia outcomes Describe what combination of display device and software to use for displaying different multimedia file formats Select and use appropriate software for displaying multimedia outcomes Select and use appropriate navigation techniques and playback controls to suit the files 85 ITQ (7574) Level 2 Recording Forms

90 Performance evidence record (continued) Play and present Adjust the display settings of multimedia outcomes the software and display device to present outcomes effectively I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 86

91 Form ITQ08 Questioning record ITQ Unit: Multimedia software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 87 ITQ (7574) Level 2 Recording Forms

92 Form ITQ07 Performance evidence record ITQ Unit: Presentation software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Input and combine Identify what types of text and other information are required for the information within presentation presentation slides Enter text and other information using layouts appropriate to type of information Insert charts and tables into presentation slides Insert images, video or sound to enhance the presentation Identify any constraints which may affect the presentation Organise and combine information of different forms or from different sources for presentations Store and retrieve presentation files effectively, in line with local guidelines and conventions where available Use presentation software tools to structure, edit and format slide sequences Identify what slide structure and themes to use Select, change and use appropriate templates for slides ITQ (7574) Level 2 Recording Forms 88

93 Performance evidence record (continued) Use presentation Select and use appropriate software tools to techniques to edit slides and structure, edit and presentations to meet needs format slide sequences Select and use appropriate techniques to format slides and presentations Identify what presentation effects to use to enhance the presentation Prepare slideshow for presentation Select and use animation and transition effects appropriately to enhance slide sequences Describe how to present slides to meet needs and communicate effectively Prepare slideshow for presentation Check presentation meets needs, using IT tools and making corrections as necessary Identify and respond to any quality problems with presentations to ensure that presentations meet needs I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 89 ITQ (7574) Level 2 Recording Forms

94 Form ITQ08 Questioning record ITQ Unit: Presentation software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 90

95 Form ITQ07 Performance evidence record ITQ Unit: Project management software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Create and define a Identify the critical information project about the project that must be included Create, store and retrieve project management files effectively in line with local guidelines for storage and use of data where applicable Define the project file properties and project options Enter and edit information about project tasks and resources Identify the critical tasks and milestones to be completed Enter and edit information about project tasks Identify any deadlines and constraints which apply to the project Identify issues of resource availability and utilisation Create and apply a task calendar for scheduling tasks Enter and edit information about resources for use in the project 91 ITQ (7574) Level 2 Recording Forms

96 Performance evidence record (continued) Enter and edit Adjust templates for project information about information project tasks and resources Set up and edit dependencies between tasks Update information about project progress Describe the methods to update and report information about project progress Use editing and formatting techniques to update project elements Update task status in line with progress Update information about resources as required Compare actual progress with project baseline and reschedule uncompleted tasks Identify any risks and issues that may have an impact on the project Select and use appropriate tools and techniques to display and report on project status Select and create project reports to meet needs Use filtering and formatting techniques to display project information to meet needs Share project information with other applications I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : ITQ (7574) Level 2 Recording Forms 92

97 /Expert witness : *delete as appropriate Internal Verifier (if sampled): 93 ITQ (7574) Level 2 Recording Forms

98 Form ITQ08 Questioning record ITQ Unit: Project management software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 94

99 Form ITQ07 Performance evidence record ITQ Unit: Spreadsheet software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Use a spreadsheet to Identify what numerical and enter, edit and other information is needed in organise numerical the spreadsheet and how it and other data should be structured Enter and edit numerical and other data accurately Combine and link data across worksheets Store and retrieve spreadsheet files effectively, in line with local guidelines and conventions where available Select and use appropriate formulas and data analysis tools to meet requirements Identify which tools and techniques to use to analyse and manipulate data to meet requirements Select and use a range of appropriate functions and formulas to meet calculation requirements Use a range of tools and techniques to analyse and manipulate data to meet requirements 95 ITQ (7574) Level 2 Recording Forms

100 Performance evidence record (continued) Select and use tools Plan how to present and format and techniques to spreadsheet information present and format effectively to meet needs spreadsheet information Select and use appropriate tools and techniques to format spreadsheet cells, rows, columns and worksheets Select and format an appropriate chart or graph type to display selected information Select and use appropriate page layout to present and print spreadsheet information Check information meets needs, using spreadsheet tools and making corrections as necessary Describe how to find errors in spreadsheet formulas Respond appropriately to any problems with spreadsheets I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 96

101 Form ITQ08 Questioning record ITQ Unit: Spreadsheet software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 97 ITQ (7574) Level 2 Recording Forms

102 Form ITQ07 Performance evidence record ITQ Unit: Website software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Create structures and Describe what website content styles for websites and layout will be needed for each page Plan and create web page templates to layout Select and use website features and structures to help the user navigate round web pages within the site Create, select and use styles to keep the appearance of web pages consistent and make them easy to understand Describe how copyright and other constraints may affect the website Describe what access issues may need to be taken into account Describe what file types to use for saving content Store and retrieve files effectively, in line with local guidelines and conventions where available ITQ (7574) Level 2 Recording Forms 98

103 Performance evidence record (continued) Use website software Prepare content for web pages tools to prepare so that it is ready for editing content for websites and formatting Organise and combine information needed for web pages including across different software Select and use appropriate editing and formatting techniques to aid both clarity and navigation Select and use appropriate development techniques to link information across pages Change the file formats appropriately for content Check web pages meet needs, using IT tools and making corrections as necessary Publish websites Select and use appropriate testing methods to check that all elements of websites are working as planned Identify any quality problems with websites and how to respond to them Select and use an appropriate programme to upload and publish the website 99 ITQ (7574) Level 2 Recording Forms

104 Performance evidence record (continued) Publish websites Respond appropriately to problems with multiple page websites I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 100

105 Form ITQ08 Questioning record ITQ Unit: Website software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 101 ITQ (7574) Level 2 Recording Forms

106 Form ITQ07 Performance evidence record ITQ Unit: Word processing software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by expert witness seen by witness self reflective account NB Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf Enter and combine text Identify what types of and other information information are needed in accurately within word documents processing documents Use appropriate techniques to enter text and other information accurately and efficiently Select and use appropriate templates for different purposes Identify when and how to combine and merge information from other software or other documents Select and use a range of editing tools to amend document content Combine or merge information within a document from a range of sources Store and retrieve document and template files effectively, in line with local guidelines and conventions where available ITQ (7574) Level 2 Recording Forms 102

107 Performance evidence record (continued) Create and modify Identify the document layout and structures requirements for structure and for word processing style documents Identify what templates and styles are available and when to use them Create and modify columns, tables and forms to organise information Select and apply styles to text Use word processing software tools to format and present documents effectively to meet requirements Identify how the document should be formatted to aid meaning Select and use appropriate techniques to format characters and paragraphs Select and use appropriate page and section layouts to present and print documents Describe any quality problems with documents Check documents meet needs, using IT tools and making corrections as necessary 103 ITQ (7574) Level 2 Recording Forms

108 Performance evidence record (continued) Use word processing Respond appropriately to software tools to quality problems with format and present documents so that outcomes documents effectively meet needs to meet requirements I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 104

109 Form ITQ08 Questioning record ITQ Unit: Word processing software Unit No.: Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 105 ITQ (7574) Level 2 Recording Forms

110 Form ITQ07 Performance evidence record ITQ Unit: Sector specific unit Unit No.: xx This options allows a candidate working on a non-it User related N/SVQ or Framework credited course that is underpinned by a City & Guilds qualification to use a unit from that toward their ITQ. The use of this unit should be agreed with the External Verfieir. Outcome Assessment criteria Date(s) xx xx.1 State the unit taken from another Copy of certificate from Sector Specific qualification to be included and its credit qualification rating where available Level of unit Level 1 Level 2 Level 3 Level 4 Credit claim (Unit 801) 1 (Unit 802) 2 (Unit 803) 3 (Unit 804) 4 Qualification Number: Qualification Title: Unit Number: Unit Title: Credit Value Date : Agreed by City & Guilds for inclusion Contact Details: Positions: Telephone: I confirm that the evidence produced and listed above is my own work and was carried out under the conditions and context specified in the standards. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): ITQ (7574) Level 2 Recording Forms 106

111 Form ITQ08 Questioning record ITQ Unit: Sector specific unit Unit No.: xx Links to: Assessment Criteria s questioning record Questions Answers The above is an accurate record of the questioning. /Expert witness : *delete as appropriate Internal Verifier (if sampled): 107 ITQ (7574) Level 2 Recording Forms

112 Form ITQ09 Professional discussion record /Expert witness name: Areas to be covered within the discussion Unit / element reference Unit/s knowledge reference Outline record of discussion content (continues overleaf, use additional sheets as required) Counter ref (if recording used) ITQ (7574) Level 2 Recording Forms 108

113 Professional discussion record (continued) Outline record of discussion content (use additional sheets as required) Counter ref (if recording used) Start time: Finish time: The above is an accurate record of the discussion. Candidate : /Expert witness : *delete as appropriate Internal Verifier (if sampled): 109 ITQ (7574) Level 2 Recording Forms

114 Form ITQ10 Evidence location and summary sheet Certificate for IT Users (ITQ) City & Guilds number: Level City & Guilds enrolment number: Unit No(s). Item of evidence Loc. Ref Link to Outcome (9) Link to Assessment croteria (9) Location key: p = portfolio, o = office (add further categories as appropriate) ITQ (7574) Level 3 Recording Forms 110

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116 Form ITQ11 Assessment and verification declaration Certificate for IT Users (ITQ) City & Guilds number: Level Candidate declaration: City & Guilds enrolment number: I confirm that the evidence listed for the units undertaken is authentic and a true representation of my own work. Candidate : declaration: I confirm that this candidate has achieved all the requirements of this unit with the evidence listed. (Where there is more than one assessor, the co-ordinating assessor for the unit should sign this declaration.) Assessment was conducted under the specified conditions and context, and is valid, authentic, reliable, current and sufficient. name: : Counter (if relevant): Internal verifier Declaration: This section to be left blank if sampling of this candidate s work did not take place. I have internally verified the assessment work on this unit in the following ways (please tick): sampling candidate and assessment evidence discussion with candidate observation of assessment practice other please state: I confirm that the candidate s sampled work meets the standards specified and may be presented for external verification and/or certification. Internal verifier name: Internal verifier : Counter (if relevant): ITQ (7574) Level 2 Recording Forms 112

117 Form ITQ12 Summary of achievement Certificate for IT Users (ITQ) Level: Centre Name: City & Guilds candidate enrolment number: Centre number: Unit Title Date internally verified Most used types of evidence (use key below) (if there is a second line assessor both must sign) Candidate IV (If there is a second line IV - both must sign) EV (if sampled) Competence has been demonstrated in all of the units/award recorded above using the required assessment procedures and the specified conditions/contexts. The evidence meets the requirements for validity, authenticity, currency, reliability and sufficiency. Internal verifier : Key for most used evidence type: 1. observation 2. expert witness testimony 3. witness testimony 4. work products 5. questioning 6. professional discussion 7. simulation 8. accreditation of prior experience/learning 9. assignments, projects/case studies 113 ITQ (7574) Level 2 Recording Forms