Start IT (itq) Entry Level 3 Award/Certificate for IT Users

Transcription

1 Start IT (itq) Entry Level 3 Award/Certificate for IT Users Entry Level 3 ( , -51) May 2009 Version 1.0 Centre information, Candidate information and Unit recording forms QCA reference: Award - 500/5886/1 Certificate - 500/6001/8 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 1

2 About City & Guilds City & Guilds is the UK s leading provider of vocational qualifications, offering over 500 awards across a wide range of industries, and progressing from entry level to the highest levels of professional achievement. With over 8500 centres in 100 countries, City & Guilds is recognised by employers worldwide for providing qualifications that offer proof of the skills they need to get the job done. City & Guilds Group The City & Guilds Group includes ILM (the Institute of Leadership & Management) providing management qualifications, learning materials and membership services and NPTC (National Proficiency Tests Council) which offers land-based qualifications. City & Guilds also manages the Engineering Council Examinations on behalf of the Engineering Council. Equal opportunities City & Guilds fully supports the principle of equal opportunities and we are committed to satisfying this principle in all our activities and published material. A copy of our equal opportunities policy statement Access to assessment and qualifications is available on the City & Guilds website. Copyright The content of this document is, unless otherwise indicated, The City and Guilds of London Institute 2008 and may not be copied, reproduced or distributed without prior written consent. However, approved City & Guilds centres and learners studying for City & Guilds qualifications may photocopy this document free of charge and/or include a locked PDF version of it on centre intranets on the following conditions: centre staff may copy the material only for the purpose of teaching learners working towards a City & Guilds qualification, or for internal administration purposes learners may copy the material only for their own use when working towards a City & Guilds qualification the Standard Copying Conditions on the City & Guilds website. Please note: National Occupational Standards are not The City and Guilds of London Institute. Please check the conditions upon which they may be copied with the relevant Sector Skills Council. Publications City & Guilds publications are available on the City & Guilds website or from our Publications Sales department at the address below or by telephoning +44 (0) or faxing +44 (0) Every effort has been made to ensure that the information contained in this publication is true and correct at the time of going to press. However, City & Guilds products and services are subject to continuous development and improvement and the right is reserved to change products and services from time to time. City & Guilds cannot accept liability for loss or damage arising from the use of information in this publication. City & Guilds 1 Giltspur Street London EC1A 9DD T +44 (0) F +44 (0) enquiry@cityandguilds.com

3 Contents Recording forms for Start IT (itq) candidate portfolios 4 Form itq01 Candidate and centre details 6 Form itq02 Contact details and signatures 7 Form itq03 Candidate résumé 8 Form itq04 Skill scan 9 Form itq05 Expert / witness status list 10 Form itq06 Assessment plan, review and feedback 11 Forms itq07 and itq08 Performance evidence record & Questioning record 12 IT Fundamentals 13 Database software 16 Desktop publishing software 18 Audio and video software 21 Design and imaging software 24 Using 26 Using the Internet 29 Using mobile IT devices 32 Presentation software 35 Spreadsheet software 38 Word processing software 41 Personal management information software 44 Specialist or bespoke software 47 Data management software 49 Computer Basics (based on Microsoft Digital Literacy Curriculum) 51 The Internet and World Wide Web (based on Microsoft Digital Literacy Curriculum) 55 Productivity Programmes (based on Microsoft Digital Literacy Curriculum) 58 Computer Security and Privacy (based on Microsoft Digital Literacy Curriculum) 62 Digital Lifestyle (based on Microsoft Digital Literacy Curriculum) 65 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 3

4 Recording forms for Start IT (itq) candidate portfolios City & Guilds has developed these recording forms, for new and existing centres to use as appropriate. Although it is expected that new centres will use these forms, centres may devise or customise alternative forms, which must be approved by the external verifier before they are used by Start IT (itq) candidates and assessors at the centre. Forms 5, 6, 7, 8, 10, 11 and 12, or approved alternatives, are a requirement. The other forms have been designed to help the assessment and recording process. Candidate and centre details (Form itq01) Form used to record candidate and centre details. This should be the first page of the candidate portfolio. Contact details and signatures (Form itq02) Form used to record details and signatures of assessor(s) and internal verifier(s). Candidate résumé (Form itq03) Form used if the candidate does not have an appropriate Curriculum Vitae (CV) for inclusion in the portfolio. Skill scan (Form itq04) Form used to record the candidate s existing skills and knowledge. Expert/witness status list (Form itq05) Form used to record the details of all those who have witnessed candidate evidence. Assessment plan, review and feedback form (Form itq06) Form used to record unit assessment plans, reviews and feedback to the candidate. The form allows for a dated, ongoing record to be developed. Performance evidence record (Form itq07) Form used to record details of activities observed, witnessed or for which a reflective account has been produced. Questioning record (Form itq08) Form used to record the focus of, and responses to, assessor devised questions. (Where question banks or online testing is used, the location of this evidence should be recorded on Form itq10.). Professional discussion record (Form itq09) Form used to record the scope and outcome of professional discussion if it is used 4 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

5 Evidence location and summary sheet (Form itq10) Form used to identify what requirements each piece of evidence covers and where it is located, including questioning records which are held elsewhere (for example, because they were conducted online). Assessment and verification declaration (Form itq11) Form used as attestation that the evidence contained in the portfolio is authentic and is the work of the candidate undertaken in accordance with the requirements of the itq. Summary of achievement (Form itq12) Form used to record the candidate s on-going completion of units and progress to final achievement of the complete itq. Please photocopy or print the forms as required. MS Word amendable versions of these forms are also available on the City & Guilds website. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 5

6 Form itq01 Candidate and centre details City & Guilds number: Level E3 Candidate contact details: City & Guilds candidate enrolment number: Date enrolled with centre: / / Date registered with City & Guilds / / Centre number Centre Name: Workplace name (if appropriate): Centre address: Workplace address (if appropriate): Centre telephone number: Centre contact/quality assurance co-ordinator (QAC) name: Centre contact/quality assurance co-ordinator (QAC) contact details: Centre contact/quality assurance co-ordinator (QAC) address: 6 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

7 Form itq02 Contact details and signatures Signature: Internal verifier name: Signature: Position: Contact details: (Tel/ ) Workplace manager name: Signature: Position: Contact details: (Tel/ ) Assessor name (1): Signature: Position: Contact details: (Tel/ ) work-based / peripatetic / independent* (*delete as necessary) Assessor name (2): Signature: Position: Contact details: (Tel/ ) work-based / peripatetic / independent* (*delete as necessary) Assessor name (3): Signature: Position: Contact details: (Tel/ ) work-based / peripatetic / independent* (*delete as necessary) Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 7

8 Form itq03 Candidate résumé Name: Date of Birth: / / Address: Post Code: Telephone number: Education: (University, college and school name attended, towns and dates) Qualifications gained: Current work role/responsibilities: Employment history and/or voluntary work: Courses attended in the last 5 years: Interests 8 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

9 Form itq04 Skill scan Unit ref Do you currently do this? Provide examples (if possible) Have you evidence of doing this in the past? Provide examples (if possible) Relevant qualifications held Further training/experience needed Attach additional sheets as required Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 9

10 Form itq05 Expert / witness status list Please ensure that all witnesses who have signed the candidate s evidence or written a report are included on this witness status list. All necessary details must be included and signed by the witness as being correct. Name and contact address of witness Witness status Professional relationship to candidate Unit or elements witnessed Witness signature Date Witness status categories 1. Occupational expert meeting specific qualification requirement for role of Expert Witness 2. Occupational expert not familiar with the standards 3. Non expert familiar with the standards 4. Non expert not familiar with the standards Assessor name: Signature: 10 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

11 Form itq06 Assessment plan, review and feedback Assessor name: Unit number(s): Unit Title(s) This record can be used for single and multiple unit planning Date Assessment planning, review, feedback and judgement record Candidate and assessor signatures Evidence reference Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 11

12 Assessment plan, review and feedback (continued) Date Assessment planning, review, feedback and judgement record Candidate and assessor signatures Evidence reference The above is an accurate record of the discussion Candidate signature: Assessor signature: photocopy as required Forms itq07 and itq08 Performance evidence record & Questioning record 12 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

13 Form itq07 Performance evidence record itq Unit: IT Fundamentals Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Interact with and use IT Use correct procedures to system to meet needs start and shutdown an IT system Assessor signature Use IT systems and interface features effectively to meet needs Use appropriate terminology when describing IT systems Organise, store and retrieve appropriately Work with files and folders so that it is easy to find and retrieve information Identify types of storage media that can be used to store information Understand the need for safety and security practices Follow guidelines and procedures for the safe and secure use of IT Understand the need to keep information secure Keep information secure and manage access to information sources securely Identify why it is important to control access to hardware, software and data Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 13

14 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Maintain system and Respond to IT problems respond to common IT and take appropriate system problems action Assessor signature Identify where to get expert advice and help to solve problems I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 14 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

15 Form itq08 Questioning record itq Unit: IT Fundamentals Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 15

16 Form itq07 Performance evidence record itq Unit: Database software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Enter, edit and organise List the main components structured information in a of a database database Create a database table for a purpose using specified fields Assessor signature Enter structured data into records to meet requirements Locate and amend data records Respond appropriately to data entry error messages Use database software tools to produce reports Check data meets needs, making corrections as appropriate State the type information that may be required in a report Generate and print predefined database reports I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 16 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

17 Form itq08 Questioning record itq Unit: Database software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 17

18 Form itq07 Performance evidence record itq Unit: Desktop publishing software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Use appropriate designs Identify what types of and page layouts for information can be used in publications a publication Assessor signature Identify page layouts that could be used for the publication Use an appropriate page design and layout for a publication in line with local guidelines, where relevant Input text and other information into a publication Use appropriate media for the publication Input information into a publication ready for editing and formatting Identify copyright constraints on using other s information Combine information from different sources in line with any copyright constraints Store and retrieve document files effectively, in line with local guidelines and conventions 18 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

19 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Use desktop publishing software techniques to edit and format a publication Identify what editing and formatting was used for the publication Assessor signature Use appropriate techniques to edit publications Use appropriate techniques to format text Manipulate images and graphic elements accurately Check publications meet needs, making corrections as appropriate I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: (photocopy as required Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 19

20 Form itq08 Questioning record itq Unit: Desktop publishing software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. 20 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

21 Form itq07 Performance evidence record itq Unit: Audio and video software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Use audio and/or video Identify what input device hardware and software to and associated software to capture sequences use Assessor signature Use input devices and builtin audio and/or video software to record information Use audio and /or video software tools to combine and edit sequences Identify what audio and/or video software editing software to use Cut and paste short sequences to meet needs Respond to common problems with audio and/or video sequences Identify copyright constraints on using others information Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 21

22 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Play and present audio Select audio and/or video and/or video sequences software to playback and display audio and/or video sequences Assessor signature Use appropriate device to playback and display audio and/or video sequences I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 22 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

23 Form itq08 Questioning record itq Unit: Audio and video software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 23

24 Form itq07 Performance evidence record itq Unit: Design and imaging software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Obtain and insert Identify what designs or information for designs or images are needed images Obtain, input and prepare images to meet needs Assessor signature Identify what copyright constraints apply to selected images Use design and imaging software tools to manipulate and edit drawings or images Use an appropriate file format to save design or image files Identify which manipulation and editing tools and techniques to use Use suitable tools and techniques to create drawings and images Use appropriate tools and techniques to manipulate and edit designs or images I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 24 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

25 Form itq08 Questioning record itq Unit: Design and imaging software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 25

26 Form itq07 Performance evidence record itq Unit: Using Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Use software tools Use software tools to to send and compose compose messages messages Attach a file to an message Assessor signature Send and receive messages using appropriate tools Identify how to stay safe and respect others when using Manage incoming Follow guidelines and procedures for using Identify when to respond to messages Read and respond to messages Store messages appropriately for future use 26 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

27 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Respond to common problems when using e- mail Respond to common e- mail problems Identify where to get expert advice solve a problem Assessor signature I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 27

28 Form itq08 Questioning record itq Unit: Using Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. 28 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

29 Form itq07 Performance evidence record itq Unit: Using the Internet Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Connect to the Internet Get online with an Internet connection Assessor signature Identify at least two types of connection methods that can be used to access the Internet Use browser software to navigate webpages Use browser tools to navigate web pages Use browser help facilities to solve problems Identify why you might need to change settings to aid navigation Use browser tools to search for information from the Internet and the world-wide web or an intranet Use browser software to communicate information online Use appropriate search techniques to locate information Use references to make it easier to find information another time Identify a means of saving a page for quick access in the future Use tools to access and complete on-line forms Identify an opportunity interact with a website Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 29

30 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Follow and understand the Work responsibly when need for safety and working online security practices when working online Identify common threats to information security Assessor signature Keep information secure Manage personal access to online sources securely Identify common threats to user safety Follow relevant laws, guidelines and procedures for the use of the Internet I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 30 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

31 Form itq08 Questioning record itq Unit: Using the Internet Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 31

32 Form itq07 Performance evidence record itq Unit: Using mobile IT devices Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Set up mobile devices to Use correct procedures to meet needs start and shutdown a mobile device Assessor signature Use standard interface features and settings Identify any specific health and safety issues associated with the use of mobile devices Input and store data on a mobile device Input data into a mobile device Store and retrieve data on a mobile device State why it is important to stay safe, keep information secure and to respect others when using mobile devices Transfer data between mobile devices Use a connection between devices Transfer information between mobile devices Recognise copyright constraints on the use of information Identify requirements for devices to connect 32 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

33 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Maintain the performance of mobile devices Identify common problems that occur with mobile devices and where to get expert advice to solve them Assessor signature Respond appropriately to common device problems Identify factors that can affect the performance of the mobile device I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 33

34 Form itq08 Questioning record itq Unit: Using mobile IT devices Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. 34 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

35 Form itq07 Performance evidence record itq Unit: Presentation software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Input and combine text and Identify what types of other information within information can be used in presentation slides a presentation Assessor signature Enter information into presentation slides so that it is ready for editing and formatting Combine information from different sources for presentations in line with any copyright constraints Identify copyright constraints on using other s information Store and retrieve presentation files effectively, in line with local guidelines Use presentation software tools to structure, edit and format slides Select a template and theme for slides Use appropriate techniques to edit slides Apply format techniques to slides Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 35

36 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Prepare slides for Identify how the slides presentation should be presented Assessor signature Prepare and present slides for presentation Check presentation using IT tools making corrections as appropriate I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 36 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

37 Form itq08 Questioning record itq Unit: Presntation software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 37

38 Form itq07 Performance evidence record itq Unit: Spreadsheet software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Enter and edit numerical Enter and edit numerical and other information and other information using spreadsheets accurately Assessor signature Store and retrieve spreadsheet files effectively, in line with local guidelines Use appropriate formulas and tools to summarise and display spreadsheet information Use appropriate tools and techniques to present spreadsheet information effectively Identify how to summarise and display the required information Use formulas and tools as needed to summarise data and process information Use appropriate tools and techniques to format spreadsheet cells, rows and columns Identify the chart or graph type used to display information Use appropriate tools to generate a chart or graph 38 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

39 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Use appropriate tools and techniques to present spreadsheet information effectively Select a page layout to present and print spreadsheet information Check spreadsheet information using IT tools making corrections as appropriate Assessor signature I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 39

40 Form itq08 Questioning record itq Unit: Spreadsheet software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. 40 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

41 Form itq07 Performance evidence record itq Unit: Word processing software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Input text and edit word Use keyboard or other processing documents input method to enter or insert text Assessor signature Give examples of the types of document that you could create using a word processor Store and retrieve document files, in line with local guidelines Identify why you would use a word processor to create documents Use editing tools Identify editing used to aid meaning Structure information within word processing documents Use appropriate templates to create a new document Identify the templates used Use appropriate page layout to present and print documents Name common items that can used to affect page layout Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 41

42 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Use word processing Use appropriate software tools to format techniques to format and present documents characters Assessor signature Identify formatting used to aid meaning Use appropriate techniques to format paragraphs Identify tools that can aid in checking documents for accuracy and consistency Check documents meet needs, using IT tools and making corrections as appropriate I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 42 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

43 Form itq08 Questioning record itq Unit: Word processing software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 43

44 Form itq07 Performance evidence record itq Unit: Personal management information software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Use a calendar to schedule Create, edit and delete appointments calendar entries Assessor signature Organise and display appointments as required Use a task list to prioritise activities Create, edit and delete task information Organise and display tasks, setting targets for completion Use an address book to store, organise and retrieve contact information Create, edit and delete contact information Organise and display contact information 44 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

45 Performance evidence record (continued) Use an address book to store, organise and retrieve contact information Describe why it is important to use personal data responsibly and safely Outline why and how to keep contact information up to date I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 45

46 Form itq08 Questioning record itq Unit: Personal information management software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. 46 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

47 Form itq07 Performance evidence record itq Unit: Specialist or bespoke software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Input and organise Use a keyboard or other information using specialist input method to enter the or bespoke applications relevant information into existing templates and/or files so that it is ready for processing Assessor signature Store and retrieve data in line with local guidelines and conventions where available Use tools and techniques to edit, process, format and present information Use appropriate tools and techniques to process, edit and format information Check information meets needs making corrections as appropriate Use appropriate presentation methods and accepted layouts I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 47

48 Form itq08 Questioning record itq Unit: Specialist or bespoke software Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. 48 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

49 Form itq07 Performance evidence record itq Unit: Data management software Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Enter, edit and maintain Identify the security data records in a data procedures used to protect management system data Assessor signature Enter data accurately into records Locate and amend individual data records Check data records for accuracy making corrections as necessary Respond appropriately to data entry error messages Follow local or legal guidelines for the storage and use of data where available Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 49

50 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Retrieve and display data Search for and retrieve records to meet information to meet given requirements requirements Assessor signature Identify what report to run to output the required information Select and view specified reports to output information I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 50 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

51 Form itq07 Performance evidence record itq Unit: Computer Basics (based on Microsoft Digital Literacy Curriculum) Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness Successfully completed multi-choice test self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Introduction to computers Describe the importance of computers in today s world Assessor signature Identify the main parts of a computer Identify the steps for starting and shutting down a computer Identify the different groups of keys on a keyboard Perform different tasks by using a mouse Common computer terminology Identify the primary hardware components of a computer Explain an operating system Explain programs and data Describe a network and the types of networks Explain the terms Internet, World Wide Web, and intranet Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 51

52 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Computer performance Compare the features of and features different types of computers Assessor signature Explain the role of memory Explain the basics of computer performance Describe the types of productivity programs and their uses Describe the types of communication programs and their uses Describe the uses of educational and entertainment programs Computer operating systems Explain the common functions of an operating system Identify the main components of the interface Explain the options available at start up Work with the interface within programs Manage files and folders Perform basic file operations 52 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

53 Performance evidence record (continued) Outcome Assessment criteria Performance evidence Date(s) Achieved Career opportunities Describe how computers have become a central part of everyday life Assessor signature Identify the career opportunities available for a computer-literate person I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 53

54 Form itq08 Questioning record itq Unit: Computer Basics (based on Microsoft Digital Literacy Curriculum) Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. 54 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

55 Form itq07 Performance evidence record itq Unit: The Internet and World Wide Web (based on Microsoft Digital Literacy Curriculum) Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness Successfully completed multi-choice test self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved The Internet Describe the uses of the Internet Assessor signature Identify the requirements for an Internet connection Identify the features of two types of Internet connections Relate the term bandwidth to types of Internet connections The World Wide Web Describe the components of the Web Explain how Web addresses work Explore Web sites by using a browser Search for reliable information on the Web Explain how to perform transactions over the Web Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 55

56 Performance evidence record (continued) Using Explain how works Write and send messages Manage messages Identify correct etiquette Other Methods of Communicating on the Internet Identify the features of online communities Explain how instant messaging works Explain how to create and publish Web pages I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 56 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

57 Form itq08 Questioning record itq Unit: The Internet and World Wide Web (based on Microsoft Digital Literacy Curriculum) Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 57

58 Form itq07 Performance evidence record itq Unit: Productivity Programmes (based on Microsoft Digital Literacy Curriculum) Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness Successfully completed multi-choice test self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Introduction to Describe the functionality productivity programmes of various productivity programmes Assessor signature Common features and commands Identify the main components of the graphical user interface (GUI) of a productivity program Use the pointer to navigate in a program Identify the purpose of tabs, groups, and commands or the commands on the menu bar relevant to the operating system used Use the buttons on the toolbars to perform various tasks Type text and characters in a program by using the keyboard Explain the use of keyboard shortcuts and key combinations 58 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

59 Performance evidence record (continued) Introduction to word Perform basic tasks in a processors word processor Edit and format text Work with tables and pictures Proofread a document Identify the benefits of desktop publishing Introduction to spreadsheet programmes Identify the components of a spreadsheet Enter data into a spreadsheet Perform basic mathematical tasks in a spreadsheet Insert charts in a spreadsheet Identify the options available for printing and print a spreadsheet Introduction to presentation programmes Identify the elements of a presentation program Create a presentation Add graphics and multimedia to a presentation Identify and use the options available to print presentations in different formats in a presentation programme Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 59

60 Performance evidence record (continued) Introduction to database programmes Explain basic concepts of a database Create a database Work with records in a database Explain what database queries are and how they work Explain what reports are and their uses, and work with reports I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 60 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

61 Form itq08 Questioning record itq Unit: Productivity Programmes (based on Microsoft Digital Literacy Curriculum) Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 61

62 Form itq07 Performance evidence record itq Unit: Computer Security and Privacy (based on Microsoft Digital Literacy Curriculum) Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness Successfully completed multi-choice test self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved Introduction to computer Explain computer security security and privacy and privacy Assessor signature Identify natural threats to your computer Identify measures to protect your computer against natural threats Identify threats to your computer from human actions Identify measures to protect your computer against threats from human actions Protecting your computer and your data Identify guidelines for protecting your computer, including the operating system, software and data Identify best practices for securing online and network transactions Identify measures for securing and instant messaging transactions 62 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

63 Performance evidence record (continued) Protecting yourself and Identify measures that you your family from security can use to protect your threats privacy Explain how online predators operate Identify guidelines to protect your family from online predators Keeping your computer secure and updated Explain the security settings on your computer and their purpose Identify the options for keeping your computer upto-date Computer ethics Explain intellectual property and copyright as they apply to computing Identify acts of copyright violation and the measures to prevent those acts Identify the legal concerns associated with information exchange I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 63

64 Form itq08 Questioning record itq Unit: Productivity Programmes (based on Microsoft Digital Literacy Curriculum) Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. 64 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

65 Form itq07 Performance evidence record itq Unit: Digital Lifestyle (based on Microsoft Digital Literacy Curriculum) Unit No.: Use this form to record details of activities (tick as appropriate): observed by your assessor seen by witness seen by expert witness Successfully completed multi-choice test self reflective account NB: Your assessor may wish to ask you some questions relating to this activity. There is a separate sheet for recording these. The person who observed/witnessed your activity must sign and date overleaf. Outcome Assessment criteria Performance evidence Date(s) Achieved The digital experience Describe the benefits of digital technology Assessor signature Explain how digital technology expands the features of digital devices Introduction to digital audio Identify the characteristics of digital audio Explain the concepts of recording, copying, and converting digital audio Identify the features of speech technologies Introduction to digital video Identify the characteristics of digital video Explain what digital video editing is and the output formats for digital video Identify the features of Web video technologies Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 65

66 Performance evidence record (continued) Introduction to digital photography Explain the benefits, features, and workings of a digital camera Explain how to edit and manage digital images Identify the features of different types of printers that are available for printing photos Digital technology and career opportunities Explain how digital technology helps people work from any location Identify the career opportunities available for information workers Identify the career opportunities available for IT professionals Identify the career opportunities available for developers I confirm that the evidence listed is my own work and was carried out under the conditions and context specified in the standards. Candidate signature: 66 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

67 Form itq08 Questioning record itq Unit: Digital Lifestyle (based on Microsoft Digital Literacy Curriculum) Unit No.: Links to: Assessment Assessor s questioning record Criteria Questions Answers The above is an accurate record of the questioning. Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 67

68 Form itq09 Professional discussion record witness name: Areas to be covered within the discussion Unit / element reference Unit/s knowledge reference Outline record of discussion content (continues overleaf, use additional sheets as required) Counter ref (if recording used) 68 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms

69 Professional discussion record (continued) Outline record of discussion content (use additional sheets as required) Counter ref (if recording used) Start time: Finish time: The above is an accurate record of the discussion. Candidate signature: Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms 69

70 Form itq10 Evidence location and summary sheet City & Guilds number: Level Entry level 3 City & Guilds enrolment number: Unit No(s). Item of evidence Loc. Ref Link to Outcome ( ) Link to Assessment criteria ( ) Location key: p = portfolio, o = office (add further categories as appropriate) 70 Start IT (itq) 4249 Entry Level 3 Award/Certificate for IT Users Recording Forms