Department of Networking, Operations, and Information Systems

Transcription

1 Native American Studies Minor see Department of Anthropology Department of Networking, Operations, and Information Systems College of Business and Economics Business Building, Room 08 Telephone Fax Chair and Associate Professor: Sharon Tabor. Professors: Anson, P. Fry, Green, Groebner, LaCava, Minch, Shannon, Wojtkowski, W. Wojtkowski. Associate Professors: Gallup, Maxson, Nagasundaram. Assistant Professor: Chenoweth, Gattiker. Special Lecturer: Cavaiani, S. Fry. Degrees Offered B.B.A., B.A., B.S., and Minor in Computer Information Systems B.B.A., B.A., B.S., and Minor in Networking and Telecommunications B.B.A., B.A., and B.S. in Operations Management Department Statement Computer Information Systems is a principle driver of business productivity, profitability, communications and management. Information systems play a central role in internal and external business processes, enabling most business decisions. The CIS program emphasizes a balance between technological, human, and organizational considerations in the application of information technology, while preparing you to design, implement and integrate information systems into business. Careers in CIS include programming, systems analysis and design, data base administration, application development, customer support, and information resource management. Most courses are held in a specialized computer lab/classroom to facilitate hands-on applications of concepts and gaining experience with application development tools. Two tracks are offered to specialize in either Systems Development or Database Management. The Systems Development track is appropriate for students who are interested in the creation of Information Systems, involving analysis, design, programming, testing and implementation activities. The Database Management track is appropriate for students interested in database administration or design. Students may choose not to specialize in either track. The Operations Management (OM) program integrates fundamentals from most of the functional areas of business with the analytical techniques and skills necessary for competent decision making. Classes emphasize real applications and interaction with practitioners from local businesses and government. The OM major prepares students for work in both quality and customer issues in service and manufacturing areas involving supply-chain management; manufacturing scheduling and lean manufacturing systems; uses of technology and quantitative modeling. Students can add depth to their study through internships and independent study. The Networking and Telecommunication (NTCOMM) major will educate students in telecommunications, data communications, computer networks, network management, and related areas including technological, business, and environmental (legal, social, etc.) issues. It will prepare graduates to plan for, implement, and manage computer networks and telecommunications infrastructures in businesses and other organizations. The core of the major will require credit hours, with 21 of these specifically in NTCOMM and the remaining 15 in existing or modified Computer Information Systems (CIS) classes. Degree Requirements Computer Information Systems Area III and nonbusiness electives must be at least 2 credits. CIS 1 Senior Project: Practice of Information Technology GENBUS 1 Business, Government, and Society NTCOMM 05 Telecommunications *OPERMGT 5 Principles of Operations Management Boise State University Undergraduate Catalog 15

2 Computer Information Systems (continued) CIS major credits chosen from one of the following: 1) Systems Development Specialization CIS 0 Advanced System Design and Development CIS 0 Advanced Topics in Programming Languages NTCOMM 25 Network Applications Development 2) Database Development Specialization CIS 17 Advanced Data Management Topics CIS 18 Data Warehousing CIS 1 Advanced ANSI SQL Programming ) CIS Elective Courses Electives: ACCT 51, ACCT 50, CIS 17, CIS 18, CIS 1, CIS 0, CIS 0, CIS, CIS 7, ENGL 12, ENGL 05, ENGL 15, NTCOMM 15, NTCOMM 25, NTCOMM 5, NTCOMM 55, NTCOMM 05, NTCOMM 15, NTCOMM 25, NTCOMM 5, NTCOMM 5, NTCOMM 5, NTCOMM 75, OPERMGT, OPERMGT 80, OPERMGT 81, OPERMGT 08, OPERMGT 0, OPERMGT 1, OPERMGT 5, OPERMGT 7, an upper-division International Business course. NOTE: At least two of the CIS electives must be designated CIS or NTCOMM. At most credits from the OPERMGT list may be used for CIS electives. At most credits of internship (CIS ) may be used for CIS electives. Programming second language requirement Suggested courses: CIS 221, CIS 22, COMPSCI 115, COMPSCI 117, COMPSCI 11, or COMPSCI 125. (The course selected to fill this requirement must cover a language other than the language taught in CIS 125. Students are encouraged to meet with a CIS advisor when selecting the course to satisfy this requirement.) **Electives to total 128 credits 0-1 Total 128 NOTES: *Must be completed with grades of C or higher before taking GENBUS 50. Computer Literacy must be demonstrated either by completing CIS 10, CIS 105, and CIS 10 with a C or above, or by passing the COBE Computer Placement Exam for CIS 10, CIS 105, CIS 10. CIS 10 may not be used for CIS major requirement nor CIS elective. All courses used toward the CIS degree must have a grade of C or better. For students who wish to major in another field, the Department of Networking, Operations, and Information Systems offers a minor in Computer Information Systems. Each student seeking this minor must first get approval from the Department of Networking, Operations, and Information Systems. Computer Information Systems Minor NTCOMM 05 Intro & Survey of Business Telecommunications Programming second language requirement 2- Suggested courses: CIS 221, CIS 22, COMPSCI 115, COMPSCI 117, COMPSCI 11, or COMPSCI 125. (The course selected to fill this requirement must cover a language other than the language taught in CIS 125. Students are encouraged to meet with a CIS advisor when selecting the course to satisfy this requirement.) Elective courses chosen from: CIS 17, CIS 18, CIS 1, CIS 0, CIS 0, CIS 1, CIS 7, NTCOMM 15, NTCOMM 25, NTCOMM 5, NTCOMM 55, NTCOMM 05, NTCOMM 15, NTCOMM 25, NTCOMM 5, NTCOMM 5, NTCOMM 5, NTCOMM 75 Total 2-25 NOTE: All course prerequisites are enforced for students pursuing the CIS minor. No more than credits of internship (CIS ) may be used to satisfy elective requirement. Computer Literacy must be demonstrated either by completing CIS 10, CIS 105, and CIS 10 with a C or above, or by passing the COBE Computer Placement Exam for CIS 10, CIS 105, CIS 10. CIS 10 may not be used for a CIS minor requirement or CIS elective. All courses used toward the CIS minor must have a grade of C or better. Networking and Telecommunications PHIL 201 Introduction to Logic Area III and nonbusiness electives must be at least credits. NTCOMM 05 Introduction and Survey of Telecommunications NTCOMM 15 Computer Networking NTCOMM 25 Network Applications Development NTCOMM 5 Electronic Commerce NTCOMM 15 Network Management NTCOMM 75 Hands-on Network Management OR NTCOMM Internship *OPERMGT 5 Principles of Operations Management PHIL 211 Ethics Networking and Telecommunications electives Three approved 00-level Networking and Telecommunications course. See department web page for current electives. At least one elective must have a handson component, chosen from NTCOMM 75 Hands-on Network Management, or NTCOMM Internship. No more than three credits of internship (NTCOMM ) may be used to satisfy the elective requirement. Operations Management course (chosen from department-approved list) Programming language requirement (chosen from department-approved list) 2- Total Boise State University Undergraduate Catalog

3 Networking and Telecommunications (continued) NOTES: *Must be completed with grades of C or higher before taking GENBUS 50. Upper-division majors are assumed to have basic database, spreadsheet, and word processing skills. Students lacking these skills should take CIS 10, 105, 10. All courses used toward the Networking and Telecommunications major must have a grade of C or better. A minimum GPA of 2.5 overall and a minimum GPA of 2.7 in the Computer Information Systems and Networking and Telecommunications courses are required. CIS or Networking and Telecommunications courses older than 5 years may not apply toward major requirements. For students majoring in another field, the department of Networking, Operations, and Information Systems offers a minor in Networking and Telecommunications. Each student seeking this minor must apply for and be accepted into the Networking and Telecommunications minor program. Networking and Telecommunications Minor prerequisite courses:, MATH 1 College Algebra, BUSSTAT 207 Statistical Techniques for Decision Making I, PHIL 201 Introduction to Logic, and Computer Competency (demonstrated by successful completion of CIS 10, CIS 105, and CIS 10, or the COBE Computer Placement Exam). A minimum overall GPA of 2.5 is required. All course prerequisites in the minor are required and will be enforced. Networking and Telecommunications Minor Programming language requirement: chosen from department approved list. NTCOMM 05 Introduction and Survey of Business Telecommunications NTCOMM 15 Computer Networking of the following: NTCOMM 5 Electronic Commerce NTCOMM 05 Regulatory, Social, & Legal Issues in Telecommunications NTCOMM 15 Network Management NTCOMM 25 Advanced Telecommunications Topics NTCOMM 5 Advanced Network Application Development NTCOMM 5 Internet and TCP/IP Protocols NTCOMM 5 Computer and Network Security NTCOMM 75 Hands-On Network Management 2- Total 2-25 NOTES: All students must apply for and be accepted into the Networking and Telecommunications Minor program. All courses used toward the Networking and Telecommunications Minor must have a grade of C or better. Both a minimum overall GPA of 2.5 in all course work and a minimum GPA of 2.7 in the CIS and NTCOMM courses are required. CIS or NTCOMM courses older than 5 years may not apply toward minor requirements. All of the following CIS 7 Special Topics courses must have prior written approval for use in the Networking and Telecommunications Minor: Hands-On Network Management; Computer Networking; Advanced Network Services; Internet Services Management; Wide Area Networks; Local Area Networks; Internet Computer Information Systems majors may NOT use CIS electives as Networking and Telecommunications Minor electives. CIS 10 may not be used as a Networking and Telecommunications Minor elective. All course prerequisites are enforced for students pursuing the Networking and Telecommunications Minor. Operations Management COMM 101 Fund of Speech Communication Area III and nonbusiness electives must be at least credits. OR GENBUS 1 Business, Government, and Society *OPERMGT 5 Principles of Operations Management OPERMGT Operations Modeling OPERMGT 80 Implementing Quality in Operations OPERMGT 08 Lean Manufacturing Systems OPERMGT 0 Operations Strategy OPERMGT Internship Operations Management electives MKTG 18 Customer Satisfaction Measurement OPERMGT 81 Quality Management Implementation OPERMGT 0 Management of Service Operations OPERMGT 1 Supply Chain Management OPERMGT 5 Project Management OPERMGT 5 Current Topics in Operations Management OPERMGT 7 Special Topics: Operations Strategy **Electives to total 128 credits -10 Total 128 Boise State University Undergraduate Catalog 17

4 Operations Management (continued) NOTES: *Must be completed with grades of C or higher before taking GENBUS 50. The department recommends that each operations management major take OPERMGT Internship during the student s junior year for a minimum of credits of electives. Computer Literacy must be demonstrated either by completing CIS 10, CIS 105, and CIS 10 with a C or above, or passing the College of Business and Economics Computer Placement Exam for CIS 10, CIS 105, and CIS 10. Completion of this requirement is a prerequisite for BUSSTAT 207, and OPERMGT 5. All courses used toward the Operations Managements degree must have a grade of C or better. Course Offerings See page for a definition of the course-numbering system. Upper-division courses in the department of networking, operations, and computer information systems (those with a course number 00 or higher) provide higher-level instruction to students who have the skills necessary to perform at this level. In addition to fulfilling the specific prerequisites listed and meeting the general university requirements for junior standing, every student admitted to a course is expected: to communicate clearly and correctly so that assignments such as term papers and presentations can be completed effectively, to organize and solve problems using the techniques of intermediate level high school algebra, to use a microcomputer for simple word processing and spreadsheet applications. The prerequisite No D Rule is strongly enforced for all BUSSTAT, CIS, NTCOMM, and OPERMGT courses. BUSSTAT BUSINESS STATISTICS Lower Division BUSSTAT 207 STATISTICAL TECHNIQUES FOR DECISION MAKING I (-0-)(F/S). Designed to provide an understanding and working knowledge of the concepts and techniques pertaining to basic descriptive and inferential statistics. Business applications of such statistics concepts as the binomial and normal distributions, interval estimates, and hypothesis testing are covered. PREREQ: MATH 1, and computer competency is required. Computer competency may be demonstrated by CIS 10 and CIS 105 or successful completion of a computer placement exam for these courses. BUSSTAT 208 STATISTICAL TECHNIQUES FOR DECISION MAKING II (-0-)(F/S). This course provides extensions to basic statistical inference with an emphasis on using the techniques for business decision making. Typical topics covered include analysis of variance, simple and multiple linear regression, forecasting, and nonparametric statistics. Established computer software is used, when appropriate, to assist in the learning process. PREREQ: BUSSTAT 207 and MATH 10 and computer competency is required. Computer competency must be demonstrated by CIS 10 and CIS 105 or successful completion of a computer placement exam for these courses. CIS COMPUTER INFORMATION SYSTEMS Lower Division CIS 10 OPERATING SYSTEMS AND WORD PROCESSING TOPICS (1-1-1)(F,S). Introduces computer and technology concepts, and develops skills using current home/office and internet productivity software. Basic functions of the operating system, basic to intermediate word-processing skills, introduction to hardware, software, internet and networking concepts for use in the workplace, educational settings, and the home. CIS 105 SPREADSHEET TOPICS (1-1-1)(F,S). Basic to intermediate spreadsheet skills development, hardware, software, internet and networking concept materials for use in the workplace, educational settings, and the home. PREREQ: CIS10 or successful completion of a placement exam for CIS 10. CIS 10 DATABASE TOPICS (1-1-1)(F,S). Basic to intermediate database skills development, hardware, software, internet and networking concept materials for use in the workplace, educational settings, and the home. PREREQ: CIS 10 and CIS 105 or successful completion of a placement exam for CIS 10 and CIS 105. CIS 121 INTRODUCTION TO SYSTEMS ARCHITECTURE (-0-)(F,S). Introduction to computer hardware, multiple operating systems, software, file management, and data types and principles, and their integration in a computing environment. Includes some hands-on experiences. PREREQ: CIS 10, CIS 105, CIS 10, or COBE Computer Placement Exam. CIS 125 INTRODUCTION TO PROGRAMMING (-0-)(F,S). Development of business applications using an object-oriented programming language, rapid development tools and Personal Software Process (PSP). Includes essential procedural concepts of sequence, selection, and iteration, arrays and string manipulation, and the PSP concepts of software size measurement, process management, design and code reviews. PREREQ: CIS 10, CIS 105, CIS 10, or COBE Computer Placement Exam, and MATH 1. CIS 217 DATABASE SYSTEMS (-0-)(F,S). Introduction to design, development and administration issues of relational databases and DBMS, and their applications to real-business problems. Special emphasis on SQL, logical data design techniques, and rapid prototyping of end user business applications. PREREQ: CIS 121, CIS 125. CIS 221 INTERMEDIATE TOPICS IN BUSINESS APPLICATIONS PROGRAMMING (-0-)(F/S). Intermediate program development for business applications in a legacy language using rapid development tools, techniques, and quality development techniques. PREREQ: CIS 121, CIS 125. CIS 22 INTERMEDIATE TOPICS IN PROGRAMMING LANGUAGES (-0-)(F/S). Develops business applications using rapid development tools and the quality development techniques. Includes multiple level arrays, database connections and the quality development technique elements of time and defect recording, software size estimation, time estimation and defect reduction techniques. PREREQ: CIS 121, CIS 125. CIS 10 INTRODUCTION TO MANAGEMENT INFORMATION SYSTEMS (-0-)(F,S). An introduction to the fundamental concepts of management information systems in business organizations. Management information is the framework tying together business decision makers in an organization. This course includes: information systems concepts and planning; end-user computing; hardware, software, and database systems; systems analysis, design, and implementation; computer-human interface; data communications and networks; international, social, political, legal, behavioral, and ethical issues of MIS. Not accepted for CIS majors. PREREQ: Junior standing and BUSCOM 201 or ENGL 202. CIS 20 SYSTEMS ANALYSIS AND PLANNING (-0-)(F,S). Planning and analysis of Object Oriented systems development projects, plus techniques for managing IS projects. Conceptual models, best practices, and hands-on application of concepts will be involved. Major topics include: traditional and iterative development life cycle and methodologies; tools, techniques and UML models for planning and analysis phase activities; IS project planning, estimation and management; quality reviews. PREREQ: CIS 121, CIS 125. CIS 17 ADVANCED DATA MANAGEMENT TOPICS (-0-)(F/S). Addresses technical and managerial aspects of data management organizations with emphasis on distributed and client/server database issues and the data/database administration functions. Other topics may include: file structures, emerging database models, large scale systems. PREREQ: CIS 217 CIS 18 DATA WAREHOUSING (-0-)(F). Fundamental theories, concepts, techniques, and terminology essential for business and information technology professionals involved in data warehousing and business intelligence activities. Topics include competing methodologies, architectures, and best practice approaches for planning, designing and deploying successful business intelligence technologies into the enterprise. PREREQ: CIS 217 and CIS 20. CIS 1 ADVANCED SQL PROGRAMMING (-0-)(S). Topics include advanced use of current standard ANSI/ISO structured query language, writing platform-independent portable SQL statements, focusing on vendor specific extensions to the standard. PREREQ: CIS 217. CIS 0 ADVANCED SYSTEMS DESIGN AND DEVELOPMENT (-0-)(F). Design, development and implementation of Object Oriented system, plus techniques for Software Quality Assurance. Involves Conceptual models, best practices, and hands-on application of concepts. Major topics include: agile methodologies, CASE tools and UML models for design and implementation, user interface design, programming environments and techniques, testing. PREREQ: CIS 217, CIS 20 CIS -G CREATIVE THINKING AND PROBLEM SOLVING (-0-)(F). Seeks to help improve the student s abilities to think and act more creatively. Introduces concepts, exercises and techniques for use individually and in groups. These are augmented by discussions designed to help students reflect on what they learned through the exercises. PREREQ: Upperdivision standing or PERM/INST. CIS 0 ADVANCED TOPICS IN PROGRAMMING LANGUAGES (-0-)(F/S). Develops business applications using rapid development tools and quality development techniques. Builds on the foundation and programming language developed in CIS 125. Includes multiple tier programming models in a distributed environment. PREREQ: CIS 121, CIS 125, CIS programming language requirement, or PERM/INST. CIS 1 SENIOR PROJECT: PRACTICE OF INFORMATION TECHNOLOGY (-0-)(F/S). A practicum capstone course to design and develop a complete system from initial requirements through implementation in a team-development environment. Applies knowledge of project planning and methodologies, requirements specification, analysis modeling, system design, programming languages, database, and networking. Various technologies appropriate to the problem at hand will be utilized. Incorporates principles of personal system productivity and team system productivity. PREREQ: CIS 20, Programming Language Requirement, Senior standing. CIS INTERNSHIP (Variable Credit)(F,S). Field learning in an MIS environment under supervision of both a manager and professor. PREREQ or COREQ: CIS 20. NTCOMM NETWORKING AND TELECOMMUNICATIONS NTCOMM 05 INTRODUCTION AND SURVEY OF BUSINESS TELECOMMUNICATIONS (-0-)(F/S). Discussion of telecommunications technology and related managerial issues in a business environment. Topics include basic concepts of data communication, related hardware and software technology, standards and protocols, local and wide area networks, network management, common carrier services, strategic business applications, and emerging trends. Emphasis is on basic concepts, business applications, and telecommunications management rather than details of hardware and software technology. PREREQ: CIS NTCOMM 15 COMPUTER NETWORKING (-0-)(F,S). Concepts, technology, and applications of computer networking in business. Topics include networking hardware, topologies, media, protocols, and standards; network operating system server and client software, internetworking devices; network planning and administration. Local area networks, metropolitan area networks, and wide area networks will be considered, with emphasis on local networks. Some hands-on experience installing and managing network components will be included to the extent that facilities, equipment, and technical support permit. PREREQ: NTCOMM 05. NTCOMM 25 NETWORK APPLICATIONS DEVELOPMENT (-0-)(F,S). Analysis, design, and implementation of on-line systems using Internet and World Wide Web standards. Topics include client-server architectural alternatives, tools and development environments, database interfaces, use of multimedia, and challenges unique to the delivery environments. Students may implement projects using client-side scripting, server-side programming tools, or other distributed/cooperative processing approaches. PREREQ: NTCOMM 05, a procedural programming language class from the department-maintained approved list. NTCOMM 5 ELECTRONIC COMMERCE (-0-)(F,S). Exploration of both technical and business topics related to conducting business electronically, including the Internet and other networks. Topics include strategy, technology, payment systems, security and privacy issues, legal and regulatory considerations, and other topics as appropriate during the semester. Analysis of case studies and student projects, including electronic commerce prototype 18 Boise State University Undergraduate Catalog

5 development using current Web technologies. PREREQ: ACCT 205, MKTG 01, NTCOMM 05, NTCOMM 25. NTCOMM 55 VOICE COMMUNICATIONS (-0-)(Offered on-demand). Voice communications and telephony in public and private environments. Public switched telephone system in the US and other countries, private telephony systems such as computerized private branch exchanges, long-distance and wide-area voice network alternatives, and emerging topics such as voice/data integration, Integrated Services Digital Networks (ISDN), Asynchronous Transfer Mode (ATM), multimedia communication and computer-telephony integration. PREREQ: NTCOMM 05. NTCOMM 05 REGULATORY, SOCIAL, AND LEGAL ISSUES IN TELE- COMMUNICATIONS (-0-)(F/S). A survey of how business is impacted by various laws and regulations in the telecommunications field. Additionally, social, ethical, and privacy issues resulting from our increasingly information-bound society will be explored. PREREQ: GENBUS 202, NTCOMM 05. NTCOMM 15 NETWORK MANAGEMENT (-0-)(F/S). A technical and managerial view of network operations and how our increasingly complex network architectures are managed. Various current network management tools, security and access policies, commonly used processes, and business policies will be explored. PREREQ: NTCOMM 15. NTCOMM 25 ADVANCED TELECOMMUNICATIONS TOPICS (-0-)(F,S). Study of current technologies and methodologies in the rapidly changing telecommunications field. Topics include business and technical issues relating to the selection, adoption, and implementation of new technologies in the organization such as Voice over IP, Computer Telephony Integration, and other current technologies as appropriate. PREREQ: NTCOMM 15, NTCOMM 25, NTCOMM 5 NTCOMM 5 ADVANCED NETWORK APPLICATION DEVELOPMENT (-0-)(F,S). Network application development including the methodologies of distributed and n-tier systems, new development tools and environments, and business requirements for digital solutions. Includes technical and business issues related to the development of Internet, Intranet, and distributed business applications. PREREQ: NTCOMM 25. NTCOMM 5 INTERNET AND TCP/IP PROTOCOLS (-0-)(F/S). An in-depth study of the protocols of the Internet including the TCP/IP suite. Standards and standards bodies, implementation issues, current applications, and future directions of proposed protocols will be discussed. PREREQ: NTCOMM 15, NTCOMM 25. NTCOMM 5 COMPUTER AND NETWORK SECURITY (-0-)(F/S). An in-depth exploration of security issues and challenges for the business enterprise. Technology, tools, and business policy will be addressed. PREREQ: NTCOMM 15. NTCOMM 75 HANDS-ON NETWORK MANAGEMENT (1-2-). A limited-enrollment seminary and laboratory approach to advanced, current and emerging subjects in computer networking. Topics include TCP/IP protocols and standards. Students in the class will operate, maintain, and enhance a dedicated laboratory facility of networked client and server computers, obtaining hands-on experience in the process. PREREQ: NTCOMM 05 with a grade of B or better, experience with UNIX and/or Windows NT, and PERM/INST. NTCOMM INTERNSHIP (-0-). Internship requirements are defined by the department internship coordinator. PREREQ: NTCOMM 05, NTCOMM 15, NTCOMM 25, NTCOMM 5, NTCOMM 55. OPERMGT PRODUCTION AND OPERATIONS MANAGEMENT OPERMGT 5 PRINCIPLES OF OPERATIONS MANAGEMENT (-0-)(F/S). Management of the core operations in manufacturing and services firms. These include planning and control, scheduling, facility location, quality management, supply chain management, inventory analysis, and more. PREREQ: BUSCOM 201 or ENGL 202, ACCT 20, BUSSTAT 207, ECON 202, MATH 10, and computer competency is required. Computer competency may be demonstrated by CIS 10 and CIS 105 or successful completion of a computer placement exam for these courses. OPERMGT OPERATIONS MODELING (-0-)(F/S). Quantitative techniques useful in analyzing and solving problems encountered in production and operations management. Quantitative techniques useful in resource management, production planning, scheduling, transportation, location analysis, project management, budgeting, staffing, and other areas will be examined. Emphasis is on modeling problems and interpreting computer-generated solutions. PREREQ: OPERMGT 5 or PERM/INST. OPERMGT 80 IMPLEMENTING QUALITY IN OPERATIONS (-0-)(F). Introduces the basic tools of quality and quality planning tools widely used by organizations in the U.S. and around the world. Emphasis will be placed on understanding how the tools are implemented to aid in quality improvement. Examples of successful and unsuccessful applications will be presented. PREREQ: OPERMGT 5 or PERM/INST. OPERMGT 81 QUALITY MANAGEMENT IMPLEMENTATION (-0-)(Offered on-demand). Planning, assuring, controlling and managing the quality efforts within a manufacturing or service organization. The critical elements of implementing a successful quality management program. Current quality thought, Kaizen techniques, benchmarking, quality maturity analysis, supplier/customer partnering, value-adding management, and quality leadership issues. PREREQ: OPERMGT 5 or PERM/INST. OPERMGT 0 MANAGING BUSINESS PROCESS FLOWS (-0-)(F/S)(Offered on demand). Conceptual and practical approach to understanding and managing business processes. Modeling and understanding the process and its flows, and recognizing how managing cycle times, inventory, capacity, and variability can affect process performance. Connections between operational and financial measurements are discusses. PREREQ: OPERMGT 5 or PERM/INST. OPERMGT 08 LEAN MANUFACTURING SYSTEMS (-0-)(F). Further develops manufacturing resource management concepts and theories, including master schedules, bill of materials, and inventory records systems. Additional topics include Just-In-Time manufacturing, computer-aided manufacturing, flexible manufacturing systems, and techniques used by international competitors. Focus on the elimination of organizational waste and its constraints on manufacturing management. PREREQ: OPERMGT 5 or PERM/INST. OPERMGT 0 MANAGEMENT OF SERVICE OPERATIONS (-0-)(Offered ondemand). Principles of production management to service operations. The problems associated with service operations will be considered and contrasted to those of production systems. Special demands for organization and control will be reviewed, as well as the identification of elements of success. PREREQ: OPERMGT 5 or PERM/INST. OPERMGT 1 SUPPLY CHAIN MANAGEMENT (-0-)(F). Fundamentals issues including identifying and describing requirements from external suppliers, qualifying suppliers, maintaining supplier relationships, managing supply chain costs, transporting parts and materials, and other related procurement issues. PREREQ: OPERMGT 5 or PERM/INST. OPERMGT 5 PROJECT MANAGEMENT (-0-)(S). Provides an overview of current topics in project management and discusses such issues as team selection, the role of the project manager, common conflicts found in major projects and techniques used to address these conflicts. Techniques such as PERT/CPM will be discussed as both a planning and controlling tool. Project management software will be introduced. PREREQ: Upper-division standing. OPERMGT 0 OPERATIONS STRATEGY (-0-)(F/S). Capstone course. Synthesizes quantitative and managerial approaches to develop a framework for planning organizational improvement. The relationships among operations, marketing, management information systems, finance, and human resources strategies are explored. A combination of readings, cases, and experiential learning provides a basis for applying operations management strategies and models. Course to be taken during the last year of the major. PREREQ: OPERMGT 80 and OPERMGT 08 or PERM/INST. OPERMGT INTERNSHIP (Variable Credit)(F/S). Field learning in a production and operations management environment under supervision of both a manager and a professor. PREREQ: OPERMGT 5 and PERM/INST. OPERMGT 5 CURRENT TOPICS IN OPERATIONS MANAGEMENT (-0-)(F/S) (Offered on demand). Introduction to one or more key topics in operations management currently receiving heavy emphasis in business practitioner journals and/or in academic literature. PREREQ: OPERMGT 5 or PERM/INST. Boise State University Undergraduate Catalog 1