6th International Conference on Software Quality (6ICSQ) October 28-30,1996 Westin Hotel Ottawa, Ontario, Canada

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1 6th International Conference on Software Quality (6ICSQ) October 28-30,1996 Westin Hotel Ottawa, Ontario,

2 PAPER INDEX TUESDAY, OCTOBER 29, :30 a.m. -12:00 p.m. Session A "Quality Improvement by Identification of Fault-Prone Modules Using Software Design Metrics" Niclas Ohlsson Mary Helander Claes Wohlin Linkoping University Sweden "Performance Analysis of Distributed Server Systems" 14 Greg Franks Dorina Petriu Shikharesh Majumdar John Neilson Jerome Rolia Murray Woodside Carleton University Session B "Cleanroom Review Techniques for Application Development" 27 Michael Deck Cleanroom Software Engineering, Inc. "The Second Experiment of Application of ISO/IEC 9126 Standards on Quality 46 Evaluation of ian Software Products" Alfredo Nozomu Tsukumo Angelina A.A.C. Penteado de Olivera Claudete Maria Rego Glaucia Franco Azevedo Maria Teresa Aguayo Renato Tutumi Fundacao Centro Technologico para Informatica - CTI Jose Carlos Maldonado Universidade de Sao Paulo Mario Jino Universidad Estadual de Campinas IV

3 Session C "Detailed Product Knowledge Is Not a Prerequisite for an Effective Formal Software Inspection" 64 Howard E. Dow University of Massachusetts at Lowell James S. Murphy Merrimack College "Improving the Test Process Based on International Quality Models" 73 Hareton Leung Hong Kong Polytechnic University Hong Kong 1:30 p.m. -3:00 p.m. Session D "Metrics Collection for Quality Improvement" 85 R. Harrison L.G. Samaraweera University of Southampton United Kingdom "Measuring Software Process Stability and Capability" 98 Zhonglin He Geoff Staples Margaret Ross Ian Court Southampton Institute United Kingdom Session E "Adopting Development Standards to Achieve Process Improvement" 111 Marcelo Jenkins University of Costa Rica Costa Rica "Document and Data Control: An Intranet-Based Solution" 121 Mike Gibbons Fred Ratcliffe Schlumberger Dowell

4 Session F "Process of International Harmonization of IT Quality System Certification" 133 Folkert Rienstra KEMA The Netherlands "Software Certification and Accreditation: Quality Improvement in the Software Industry" 141 Cristina Alberto Centro de Ferramentas de Software INESC Portugal 3:30 p.m. -5:00 p.m. Session G "Measuring the Reusability of a Component-A Return on Investment Approach" 152 Ryn Mili University of Texas at Dallas J. Raymond University of Ottawa "Data Flow Testing at the Program Level" 170 Robert L. Probert Hasan Ural University of Ottawa Bo Yang Newbridge Networks Corp. Session H "Defining Performance Requirements for Databases" 181 Joseph Arsenault North Atlantic Treaty Organization (NATO) Belgium "Telecommunications Software Validation Procedures" 191 W.H.P. van Hulzen KPN Research The Netherlands VI

5 Session I "It's the People Who Count in Measurement: The Truth About Management Myths". 199 Carol Dekkers Quality Plus Technologies, Inc. "SPICE Trial in the Netherlands" 207 Adriana Koetluk Florescu Hanna Luden KPN Research The Netherlands WEDNESDAY, OCTOBER 30,1996 Plenary Session and Keynote Speech 8:30 a.m. -10:00 a.m. "Effective CMM-Based Process Improvement" 226 Mark C. Paulk Software Engineering Institute 10:30 a.m. -12:00 p.m. Session J "A Model to Evaluate and Improve the Quality of the Software Maintenance Process'238 Mohamed Zitouni Alain Abran Universtie du Quebec a Montreal "Enhancement Activity and the Detection of High-Risk Program Modules" 259 David L. Lanning Hewlett-Packard Taghi M. Khoshgoftaar Florida Atlantic University vn

6 Session K "Experience in Analyzing Software Inspection Data" 271 Denise M. Kirkham Mark A. Roberts McDonnell Douglas Aerospace "How to Evaluate the Quality of Object-Oriented Specifications" 283 Clifton Edwardo Clunie B Claudia M.L. Werner Ana Regina C. da Rocha Federal University of Rio de Janeiro Session L "Achieving ISO 9001 Certification: Two Diverse Software Divisions 294 Under One Process" Jeff Pfeiffer Centerior Registration Services, Inc. "Strategies for Success in a Multi-Vendor Model" 300 Jennifer L. Doman QC International 1:30 p.m. -3:00 p.m. Session M "Infeasible Paths within the Context of Data Flow Testing Criteria" 310 Silvia Regina Vergilo UFPR Jose Carlos Maldonado ICMSC- Universidade de Sao Paulo Mario Jino DCA-FEE-UNICAMP "A New Approach to Develop Testable Software" 322 Y. Wang G. Staples M. Ross I. Court G. King Southampton Institute United Kingdom viii

7 Session N "If Software Quality Is a Perception, How Do We Measure it?" 335 W. M. Gentleman National Research Council "Analyzing Sensitivities of Software Qualities to Various Metrics" 346 K. Ponnambalam University of Waterloo S. Kalaichelvan N. Goel R. Munikoti SEAL, NORTEL Session O "Wellness Wheel Process" 356 Anne Peters Northrop Grumman Corporation "Aiming for Client Satisfaction: Action Impact Model (AIM)" 368 Yves Gelinas Revenue Back-up Papers "Extending Cost Models to Model Software Quality and Life Cycle Costs" 379 V.A. French PRIOR Data Sciences Ltd. IX

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