Ms. Ingrid Ferrell Executive Secretary Public Service Commission 201 Brooks Street Charleston, WV 25323

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1 Judith A. Cleaver Specialist Government and External Affairs + * a * # I? * January 1 8, Central Expressway South, Suite 200 Allen, TX Phone judi.cleaver@ ftr.com Ms. Ingrid Ferrell Executive Secretary Public Commission 201 Brooks Street Charleston, WV 323 Dear Ms. Ferrell: Re: T-P The final order in the above-styled case approved a Stipulation to rate deregulate Business Local Exchange s, Intrastate Long Distance, National Directory Assistance, Residential Speed Dialing, Private Line and Digital Data and ISDN s. The changes reflected in this version of the price list are shadowed in gray and represent Versaline Centrex rate increases effective January 20, If you have questions, please contact me at Sincerely, h JhdCleaver Enclosures CC: David Howell, Commission Staff Jacqueline Lake Roberts, Consumer Advocate Division

2 Date: Januarv 20,2019 Business Local Exchange Rotary Line Reserved Rotary Telephone number xmer %riff ReferenceIPaqe 5C WV NO Deregulated ~. Ral istallation $.00 $7.45 Deregulatior 4-04-T-P Lfective e 0/201 Local Calling Plans Business One Party Basic Calling Plan-Market Area A Basic Calling Plan-Market Area B Community Calling Plan-Market Area B Community Plus Plan-Market Area B Premium Calling Plan-Market Area A Business Automatic Access Line Premium Calling Plan-Market Area B Basic Calling Plan-Market Area A Basic Calling Plan-Market Area B Premium Calling Plan-Market Area A Premium Calling Plan-Marlet Area B $24.50 $22.00 $.00 $55.00 $49.00 $24.50 $22.00 $70.00 $70.00 Usage Charges Local per Call Local Per Minute Band A per Call Band A per minute Band B per Call Band B per minute Band C per Call Band C per minute Band D per call Band D per minute Usage $0.0 $0.0 $0.018 $0.0 $0.020 $0.040 $0.023 $0.046 $0.029 $0.057 Eletronic Bill Payment Program Monthly Charges Network Access Change Premises Visit Subsequent Visits-First minutes Subsequent Visits-Additional minutes Central Office Line Connection Treatment Charge Restoration Charge Relocation of Drop and/or NID,First minutes Additional Minutes SC WV NO. 4 S4.3 $55.0( $16.2! $36.5( $18.0( $9.0( $24.0( $6.01 $24.0( $.0( $10.0( T-P 10/1/20 1 Special Network Termination Equipment Ancillary Devices Series Data Equipment Universal per termination 'SC WV NO. 4 S4. $21.9! $ T-P 10/1/201~ 1

3 Date: Januarv Data Equipment Universal programed per termination Key and PBX System per termination Drmer ariff ReferenceIPaae Deregulated _. Ri? nstallation Monthlv $.71 $.9! Deregulatior iffective!a& Business Traffic Study Set Up Charge and first week Each Additional Week $60 00 $ 00 Versaline Centrex Station Line -Month to Month Station Line -I2 Month Station Line -24 Month Station Line -36 Month SC WV NO. 4 SI T-P 10/1/201 Optional Add-on Features Authorization Codes per group 100 Automatic Call Distribution Automatic Route Selection Conference Calling-Six Port Custom Intercept Announcements, Each Customer Data Changes Delay Announcements for Queued Calls, per announcement Meet-ME-Conference Multiple Appearance Directory Numbers-Single Multiple Appearance Directory Numbers-mutiple Music on Hold Paging Access Loudspeaker Access Code Access Radio Access Queuing for Multiline Hunt Groups Station Message Detail Recording (SMDR) Attendant Feature Package Versaline PBX Add-on Rate Per Trunk Versaline PBX Add-on Rate Per Line Database Moditiciations Reserved Versaline Telephone Numbers IMonth to Month '12 Month Contract 24 Month Contract 36 Month Contract $3.01 $10O.Ol $50.01 $ $4.01 $.01 $.01 $.01 $50.0 $0 30 $40 00 $40 00 $40 00 $ $6 00 $6.00 $ 00 $2 50 $65 00 $7.95 $7.95 $ 24 $14. $13 8E $13 41 Custom Calling s Busy Number Redial Call Forwarding-Per Line Call Forwarding Busy-Per Line Call ForwardinglNo Answer Per Line Call Forwarding BusylNo Answer Call Forwarding of a Call Waiting Call Call Forwarding of a Call Waiting CalVNo Answer 'SC WV NO. 4 SI1 $5.45: $3 61 $2. $2.a1 $2 87 $2 87 $2.a T-P 10/1/201 2

4 ~~ Citizens Telecomrnunciations Company of West Virginia Date: Januarv 20,2019 Call Forward Multipaths Call restriction Distinctive Ring Enhanced Call waiting Enhanced Call waiting-moorefield Exchange only Last Number Redial Saved Number redial-per Line Speed Calling 8 Speed Calling 30 Three-way Calling Packages Custom Calling s PAK Custom Calling Plus PAK Custom Calling Premium PAK Custom Calling Premium Plus Districtive Ring and Customer Calling Premium PAK Distintive Ring and Custom Calling Premium Plus PAK Feature added or Rearranged :ormer rariff ReferencelPaqe li li li li 1: 1: 1: 1: 1: 1: 14 Deregulated - Ra Installation $1 1. I Deregulatior - S Monthly $10.00 $1.02 $3.06 $5.63 $1.58 $5.57 $5.45 $3.12 $4.80 $6.08 $6. $6.75 $6.95 $9.00 $1 1.oo $ fective )ate Custom Calling Local Area Signaling Anoymous Call Rejection Automatic Busy Redial Automatic Busy Redial-per use Automatic Call Return Automatic Call Return - per use Caller ID Called ID Name and Number Caller ID Name and Number Moorefield Exchange Call Tracing Call Tracing per use Selective Call Rejection Selective Call Acceptance Selective Call Forwarding VIP Alert Class Basic Feature PAK CLASS Enhanced Feature PAK CLASS 4400 Value PAK CLASS 4900 Value PAK Caller ID Name and Number Basic PAK Caller ID Name and Number Enhnaced PAK Fixed Call Forwarding Fixed Call Forwarding per feature arranged Per Additional Access Facility Remote Call Forwarding Per Path Per Additional Path E 2E.1.1 $2.50 $ per use $ per use $8.63 $10.49 $1.54 $ per use $5.02 $5.02 $5.02 $3.45 $12.95 $16.95 $10.75 $. $14.75 $18.75 $18.39 $18.39 $18.39 $18.39 Direct Outward Dialing Central Office Equipment-Each Group of 20 numbers 31 $87.4: $

5 Date: Januaw Direct Inward Dialing Trunk xmer iriff ReferencelPaue 31 Deregulated - Rai nstallation Monthly $.0C Deregulatior Aective ate Direct Outward Dialing Central Office Equipment-Each Group of 20 numbers Direct Inward Dialing Trunk $87.45 $lo.oc $.0C Blocking s Option #A Option #B Option #C $l.oc $O.OC $O.OC Duplicate Bill Charges Previous month 3 Months or Older $4.5C $6.0C Simplified Message Desk Interface Initial 24 Ports Additional 24 Ports $ $ $0.0( $200.0( Extended Number Referral 54 $7.0( Abbreviated Dialing 1 Establishment of 8 Central Office Activation Translation change of point to number $100.OC $2.0C $19.0C Citizens Bundles SC WV NO. 4 SI T-P I0/1/201~ Citizens Business Bundle Moorehead Exchange Only All other Exchanges Frontier Feature5 Pack $9.9! $19.9! $1 1.9! Business One Party Premium Calling Plan-Valuline 6 Months 1 year 12 years,3 years 1' 1' 1' 1' $48.01 $47.01 $44.0 $43.08 Premium Calling Plan with Hunting & 3 Way - Moorefield 6 Months 1 year 2 years 3 years Premium Calling Plan with hunting and 3 way -all other exchange 6 Months 1 year 1 1 $48.0 $47.0 $44.0 $43.0 $55.0 $52.0 4

6 Date: Januarv 20, 2019 w 2 years 3 years Business-Automatic Access Line - Moorefield 6 Months 1 year 2 years 3 years Business-Automatic Access Line-All Other Exchanges 6 Months 1 year 2 years 3 years Citizens Telecornmunciations Company of West Virginia :ormer -ariff ReferencelPaae Deregulated I Deregulatioi - Ri Installation $49.00 $47.00 $48.00 $47.00 $44.00 $43.00 $55.00 $52.00 $49.00 $47.00 Iffective )ate Frontier Works Small Business Solutions Bundle I-Moorefield only -One Year Bundle I-Moorefield only -Two Year Bundle I-Moorefield only -Three Year Bundle I-All Other Exchanges -One Year Bundle I-All Other Exchanges -Two Year Bundle I-All Other Exchanges -Three Year Bundle 2-Moorefield only -One Year Bundle 2-Moorefield only -Two Year Bundle 2-Moorefield only -Three Year Bundle 2-All Other Exchanges -One Year Bundle 2-All Other Exchanges -Two Year Bundle 2-All Other Exchanges -Three Year Bundle 3-Moorefield only -One Year Bundle 3-Moorefield only -Two Year Bundle 3-Moorefield only -Three Year Bundle 3-All Other Exchanges -One Year Bundle 3-All Other Exchanges -Two Year Bundle 3-All Other Exchanges -Three Year Bundle 4-Moorefield only -One Year Bundle 4-Moorefield only -Two Year Bundle 4-Moorefield only -Three Year Bundle 4-All Other Exchanges -One Year Bundle 4-All Other Exchanges -Two Year Bundle 4-All Other Exchanges -Three Year Bundle 5-Moorefield only -One Year Bundle 5-Moorefield only -Two Year Bundle 5-Moorefield only -Three Year Bundle 5-All Other Exchanges -One Year Bundle 5-All Other Exchanges -Two Year Bundle 5-All Other Exchanges -Three Year Bundle 6-Moorefield only -One Year Bundle 6-Moorefield only -Two Year Bundle 6-Moorefield only -Three Year Bundle 6-All Other Exchanges -One Year $72.00 $68.00 $64.00 $84.00 $80.00 $74.00 $92.00 $88.00 $82.00 $0.00 $ $98.00 $ $ $ $ $ $1.00 $ $ $ $ $ $0.00 $ $6.00 $ $ $ $ $ $ $8.00 5

7 Date: Januarv 20, 2019 Bundle 6-All Other Exchanges -Two Year Bundle 6-All Other Exchanges -Three Year Bundle 7-Moorefield only -One Year Bundle 7-Moorefield only -Two Year Bundle 7-Moorefield only -Three Year Bundle 7-All Other Exchanges -One Year Bundle 7-All Other Exchanges -Two Year Bundle 7-All Other Exchanges -Three Year Bundle 8-Moorefield only -One Year Bundle 8-Moorefield only -Two Year Bundle 8-Moorefield only -Three Year Bundle 8-All Other Exchanges -One Year Bundle 8-All Other Exchanges -Two Year Bundle 8-All Other Exchanges -Three Year Additional Access Line Moorefield only one year Additional Access Line Moorefield only two year Additional Access Line Moorefield only three year Additional Access Line All Other Exchanges one year Additional Access Line All Other Exchanges two year Additional Access Line All Other Exchanges three year Frontier Works Small Business Connections Bundle I-One Year Bundle I-Two Years Bundle I-Three Years Bundle 2-One Year Bundle 2-Two Years Bundle 2-Three Years Bundle 3-One Year Bundle %Two Years Bundle 3-Three Years Bundle 4-One Year Bundle 4-TWO Years Bundle 4-Three Years Bundle 5-One Year Bundle 5-Two Years Bundle 5-Three Years Bundle 6-One Year Bundle 6-Two Years Bundle 6-Three Years Bundle 7-One Year Bundle 7-TWO Years Bundle 7-Three Years Optional Bundles 1-5 Feature Package Voice Mail More than 8 boxes Bundles 6-7 Optional Centrex Features Voice Mail ormer 'ariff ReferencelPase 3E 3E 3E Deregulated 1 Deregulatior - R8 nstallation $ $ $1 31.I9 $ $0.98 $ $ $ $ $ $ $ $ $40.21 $.52 $.85 $50.67 $47.68 $44.71 $ $ $99.99 $9.99 $ $ $ $ $4.99 $ $ $ $ $ $ $ $ $ $ $ $ $9.99 $6.99 $3.99 $1.99 $6.99 ffective,ate 6

8 Date: Januan, More than 8 boxes Frontier Small Business Advantage-Two Years Term Bundle 1 Bundle 2 Bundle 3 Additional Features Frontier Business Unlimited Frontier Business All In Feature Package Frontier Business Essentials Business Essentials Feature Bundle Business Essentials Deluxe Voice Mail Frontier Business All In Feature Package Frontier Business Metro Business Metro Feature Pack Business Metro Deluxe Voice Mail Frontier Business Nationwide Unlimited II Additional Line Bundle Frontier Business All In Feature Package Frontier Business Local Unlimited 1 Frontier Business All In Feature Package ISDN-PRI Bundle ISDN-PRI Bundle - 2 Year ISDN-PRI Bundle with 20 DID Numbers - 2 Year ISDN-PRI Bundle with 50 DID Numbers - 2 Year ISDN-PRI Bundle with 100 DID Numbers - 2 Year ISDN-PRI Bundle - 3 Year ISDN-PRI Bundle with 20 DID Numbers - 3 Year ISDN-PRI Bundle with 50 DID Numbers - 3 Year ISDN-PRI Bundle with 100 DID Numbers - 3 Year ISDN-PRI Bundle - 5 Year ISDN-PRI Bundle with 20 DID Numbers - 5 Year ISDN-PRI Bundle with 50 DID Numbers - 5 Year ISDN-PRI Bundle with 100 DID Numbers - 5 Year Frontier Simply Unlimited -Leader, Bundle 1-3 Frontier Simply Unlimited -Leader, Bundle 4-12 Frontier Business All In Feature Package Frontier Simply Unlimited -Challenger, Bundle 1-3 Frontier Simply Unlimited -Challenger, Bundle 4-12 Frontier Business All In Feature Package Frontier OneVoice Basic Bundle, Month-to-Month Frontier OneVoice Basic Bundle, 1, 2 or 3 Year Term Premium Feature Package Frontier Commercial Voice Unlimited Basic Bundle, Month-to-Mol Frontier Commercial Voice Unlimited Basic Bundle, One Year Tei :ormer Deregulated I Deregulatior 'ariff ReferenceIPaae - Ra s Installation Monthly $ $79.99 $89.99 $99.99 $1.99 $55.00 $4.99 $44.99 $3.99 $2.99 $4.99 $44.99 $3.99 $2.99 $45.99 $36.99 $4.99 $.99 $4.99 $ $ $ $ $ $ $ $ $4.00 $ $ $ $48.99 $33.99 $4.99 $38.99 $23.99 $4.99 $44.99 $29.99 $9.99 $33.00 $.00 Iffective )ate GF Centrex s 2 to 500 lines, per station Month to Month 36 month contract 'SC WV NO. 4 S210 $.40 $ T-P 10/1/2014 7

9 Citizens Telecornrnunciations Company of West Virginia Date: Januarv month contract 84 month contract 120 month contract Optional Add-on Features, DCO Authorization Codes, per 100 Custom Intercept Announcements Delay Announcements for Queued Calls Music On Hold Loudspeaker Paging Access Code Paging Access Radio Paging Access Multihunt Groups, per line Optional Add-on Features, DMSIO Multiple Appearance Directory Numbers Custom Intercept Announcements Loudspeaker Paging Access Code Paging Access Radio Paging Access Optional Add-on Features, DMSIOO Authorization Codes, per 100 Automatic Call Distribution Automatic Route Selection Conference Calling, 6 pori Custom Intercept Announcements Customer Data Changes Delay Announcements for Queued Calls Meet Me Conference, up to 40 ports Single call arrangement, each Multiple call arrangement, each Music On Hold Loudspeaker Paging Access Code Paging Access Radio Paging Access Queuing for Multihunt Groups Station Message Detail Recording Attendant Feature Package irmer I Deregulated I Deregulation iriff ReferencelPaqe lnstallatio ICB ICB 38 ICB 39 $3. $50. $50. $4. $. $. $. $50 $. $ $ $3 $100 $50 ICB $50 $100 $4 $ $ $ Monthly I $ $22. $21.60 $0.30 $.00 $2.50 $6.00 $0.30 $ $6.00 $6.00 $.00 $2.50 $ fective L Add-on PBX trunk Add-on Key line Database Modifications $50 $7.95 Reserved Centrex Telephone Numbers Month to Month 36 month contract 60 month contract 84 month contract

10 Date: Januarv ormer I Deregulated klonthly Deregulation. ffective ate - Long Distance Message Telecommunications Two Point Bluefield Independent Market Area Customer Dialed Direct Station-to-Station Day Initial 1-10 miles Day Additional 1-10 miles Day Initial -22 miles Day Additional -22 miles Day Initial miles Day Additional miles sc WV NO. 4 SI2 Usage $0. $0.13 $0.36 $0.23 $0.38 $ T-P I0/1/201~ Special Charges Operator Assisted Calling Card Operator Asssisted Station to Station Person to Person $0.60 $1.55 $4.00 Wide Area Telecommunications s Outward Access Line, 2 wire, per line Special Transport, per mile Usage Charges, per hour, Bluefield First hours Next hours Next 40 hours Next 60 hours Next 80 hours Over 220 hours 'SC WV NO. 4 SI donthly $55.66 $17.82 $.75 $23.82 $20.87 $1 7.6E $14.22 $9.3C T-P 10/1/201~ 800 Access Line, 2 wire Usage Charges, per hour, Bluefield First hours Next hours Next 40 hours Next 60 hours Next 80 hours Over 220 hours Order Charges, Bluefield Initial Ordering Charge Subsequent Ordering Charge Installation Charge $80.1 $73.5 $204.2 $55.66 $.2; $23.9: $21.6{ $19.2( $16.2( $12.4< Citizens Telecom Business Line 800 Per 800 number, per LATA Per 800 number record changed Variable Call Destination Rates, per each additional location Usage rates, Bluefield Up to 10 hours, per hour $10.0 $10.0 $10.0( $2.0( $

11 Date: Januan, 20, 2019 Over 10 hours, per hour Former Deregulated Deregulation Effective Tariff ReferencelPaqe - Rates --. Date installation I Monthly 32 I $

12 National Directory Assistance National Directory Assistance Customer Name and Address Former Deregulated Deregulation Effective Tariff ReferencelPaue Rates --. Date Installation Monthly PSC WV NO. 4 S T-P $1.50 $0.95

13 Former Deregulated Deregulation Effective Tariff ReferencelPaqe - Rates ~-. Date Installation Monthly Residential Speed Dialing PSC WV NO. 4 SI T-P 10/1/2014 Speed Calling 8 $2.79 Speed Calling 30 $

14 Date: Januarv GF Private Line s Digital Data s 10 or fewer circuits Local Channels 2.4 Kbps 4.8 Kbps 9.6 Kbps 19.2 Kbps 56 Kbps 64 Kbps Termination Charge 2.4 Kbps 4.8 Kbps 9.6 Kbps 19.2 Kbps 56 Kbps 64 Kbps Channel Mileage, Fixed Charge 2.4 Kbps 4.8 Kbps 9.6 Kbps 19.2 Kbps 56 Kbps 64 Kbps Channel Mileage, Per Mile 2.4 Kbps 4.8 Kbps 9.6 Kbps 19.2 Kbps 56 Kbps 64 KbDs ormer Deregulated 'ariff ReferencelPaue I - Rat1 Installation Monthly $8.00 $8.00 $8.00 $ $240.0C $ $108 OC $108.0C $108.0C $108.0C $108.0C $131.OC $3.0C $3.0C $3.0C $3.0C $231.OC $231.OC $.72 $.72 $.72 $.72 $71.4 $149.0C $2. $2. $2. $2. $5.0C $5.0C Deregulatior 4-04-T-P iffective )ate 10/1/201 L 13

15 Date: Januarv Digital Channel Port-Basic Calling Plan Port-Basic Calling Plan-3 year plan Port-Premium Calling Plan Port-Premium Calling Plan-3 Year Plan Digital Transport Facility Digital Transport Facility-3 year plan Drmer ariff ReferencelPaqe SC WV NO. 4 S8 Deregulated - Rai nstallation $175.0( $175.0( $175.0( $ $ $ I Deregulation. Monthly T-P $ $ $1, $ $ $0.00 iffective - Date I 0 /2014 Switched Data s Single Line Data Access Low Speed High Speed Single Line Loop Extnesion Dual Line Data Access Originating Call, Per Minute Optional Features Data Speed Call-Short List Data Call Forwarding Data Last Number Redial Data Toll Restriction Data Multiline Hunting Optional Features Package Data Direct Connect SC WV NO. 4 Sf7 $50.01 $50.01 $ $50.01 $.95 $44.95 $29.95 $49.95 $0.06 $2.20 $3. $2.75 $5.00 $9.95 $ T-P I0/1/2014 ISDN-Primary Rate Interface Primary Rate Access line and PRI Link Month to Month One Year Two Year Three Year Primary Rate -Backup D-Channel Month to Month One Year Two Year Three Year PRI-Call by Call Integrated Month to Month One Year Two Year Three Year PRI-Incoming Call Identification Month to Month One Year Two Year Three Year Primary Rate -Incoming call ID plus Name Month to Month One Year Two Year SC WV NO. 4 S20 $870.0 $870.0 $870.0 Vaived Vaived $ $0.0 $0.0 $ $7.00 $ $6.00 $50.00 $.00 $30.00 $50.00 $.00 $30.00 $50.00 $.00 $30.00 $90.00 $75.00 $ T-P 10 /20 14

16 Citizens Telecornmunciations Company of West Virginia Date: Januarv 20, 2019 Three Year orrner ariff ReferenceIPase Deregulated I Deregulatior - Ra Installation $0.01 Effective Date - Charges Changes in D Channel or Trunk $0.01 ISDN - Basic Rate Interface Business Premium Calling Month to Month One Year Term Channels Activated-Circuit Switched VoiceIData B Channel Packet Switched Data D Channel lntraswitch Only Optional Features Features for use with EKTS CPE Shared Call Appearances Secondary Telephone Numbers-Each Privacy Released-per shared DN Manual Exclusion-per shared DN ISDN Intercom Calling-Dial ISDN Intercom Calling-Automatic Call Pick up per group Call Pick up per member Conference, Drop, hold transfer Six-Way Conference Additional Call Appearance 2E 2E 2f 2f 22 2; 2; 2; 2; $44.14 $44. $90.00 $79.00 $16. $12.00 $4.00 $4.00 $4.00 $0.50 $0.50 $3.00 $3.00 $4.00 $3.00 $12.00

Citizens Telecommunciations Company of West Virginia Rate Deregulated Services Price List

Citizens Telecommunciations Company of West Virginia Rate Deregulated Services Price List Business Local Exchange Service PSC WV NO. 4 S3 14-0426-T-P 10/1/2014 Rotary Line Service 11 $15.00 Reserved Rotary Telephone number 11 $7.45 Local Calling Plans Business One Party Basic Calling Plan-Market