EMC VSPEX END-USER COMPUTING

Transcription

1 DESIGN GUIDE EMC VSPEX END-USER COMPUTING Citrix XenDesktop 7.5 and VMware vsphere Enabled by EMC VNX and EMC Data Protection EMC VSPEX Abstract This describes how to design an EMC VSPEX End-User Computing solution for Citrix XenDesktop 7.5. EMC XtremIO TM, EMC VNX and VMware vsphere provide the storage and virtualization platforms. September 2014

2 Copyright 2014 EMC Corporation. All rights reserved. Published in the USA. Published September 2014 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC 2, EMC, and the EMC logo are registered trademarks or trademarks of EMC Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For the most up-to-date listing of EMC product names, see EMC Corporation Trademarks on EMC.com. EMC VSPEX End-User Computing Citrix XenDesktop 7.5 and VMware vsphere Enabled by EMC VNX and EMC Data Protection Part Number H EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

3 Contents Contents Chapter 1 Introduction 9 Purpose of this guide Business value Scope Audience Terminology Chapter 2 Before You Start 13 Deployment workflow Essential reading VSPEX Solution Overview VSPEX Implementation Guide VSPEX Proven Infrastructure Guide RSA SecurID for VSPEX end-user computing guide Chapter 3 Solution Overview 15 Overview VSPEX Proven Infrastructures Solution architecture High-level architecture Logical architecture Key components Desktop virtualization broker Overview Citrix XenDesktop Machine Creation Services Citrix Provisioning Services Citrix Personal vdisk Citrix Profile Management Virtualization layer VMware vsphere VMware vcenter Server VMware vsphere High Availability VMware vshield Endpoint EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 3

4 Contents Compute layer Network layer Storage layer EMC XtremIO EMC VNX Virtualization management Data protection layer Security layer Citrix ShareFile StorageZones solution Chapter 4 Sizing the Solution 33 Overview Reference workload VSPEX Private Cloud requirements Private cloud storage layout VSPEX XtremIO array configurations Validated XtremIO configurations XtremIO storage layout Expanding existing VSPEX end-user computing environments VNX array configurations User data storage VNX building block EMC FAST VP VNX shared file systems Choosing the appropriate reference architecture Using the Customer Sizing Worksheet Selecting a reference architecture Fine tuning hardware resources Summary Chapter 5 Solution Design Considerations and Best Practices 43 Overview Server design considerations Server best practices Validated server hardware vsphere memory virtualization Memory configuration guidelines Network design considerations Validated network hardware Network configuration guidelines Storage design considerations EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

5 Contents Overview Validated storage hardware and configuration vsphere storage virtualization High availability and failover Virtualization layer Compute layer Network layer Storage layer Validation test profile Profile characteristics EMC Data Protection configuration guidelines Data protection profile characteristics Data protection layout VSPEX for Citrix XenDesktop with ShareFile StorageZones solution ShareFile StorageZones architecture StorageZones Design considerations VSPEX for ShareFiles StorageZones architecture Chapter 6 Reference Documentation 67 EMC documentation Other documentation Appendix A Customer Sizing Worksheet 71 Customer Sizing Worksheet for end-user computing EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 5

6 Contents Figures Figure 1. VSPEX Proven Infrastructures Figure 2. Architecture of the validated solution Figure 3. Logical architecture for both block and file storage Figure 4. XenDesktop 7.5 architecture components Figure 5. New Unisphere Management Suite Figure 6. Optional user data storage building block for 1,750 virtual desktops.. 37 Figure 7. Compute layer flexibility Figure 8. Hypervisor memory consumption Figure 9. Virtual machine memory settings Figure 10. Highly-available XtremIO FC network design example Figure 11. Highly-available VNX Ethernet network design example Figure 12. Required networks Figure 13. VMware virtual disk types Figure 14. High availability at the virtualization layer Figure 15. Redundant power supplies Figure 16. VNX Ethernet network layer high availability Figure 17. XtremIO series high availability Figure 18. VNX series high availability Figure 19. ShareFile high-level architecture Figure 20. VSPEX for Citrix XenDesktop with ShareFile StorageZones: logical architecture Figure 21. Printable customer sizing worksheet EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

7 Tables Contents Table 1. Terminology Table 2. Deployment workflow Table 3. Solution components Table 4. VSPEX end-user computing: Design process Table 5. Reference virtual desktop characteristics Table 6. Infrastructure server minimum requirements Table 7. XtremIO storage layout Table 8. Example Customer Sizing Worksheet Table 9. Reference virtual desktop resources Table 10. Server resource component totals Table 11. Server hardware Table 12. Minimum switching capacity Table 13. Storage hardware Table 14. Validated environment profile Table 15. Data protection profile characteristics Table 16. Minimum hardware resources for ShareFile StorageZones with Storage Center Table 17. Recommended VNX storage for ShareFile StorageZones CIFS share Table 18. Customer sizing worksheet EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 7

8 Contents 8 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

9 Chapter 1: Introduction Chapter 1 Introduction This chapter presents the following topics: Purpose of this guide Business value Scope Audience Terminology EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 9

10 Chapter 1: Introduction Purpose of this guide Business value The EMC VSPEX End-User Computing Proven Infrastructure provides the customer with a modern system capable of hosting a large number of virtual desktops at a consistent performance level. This VSPEX End-User Computing solution for Citrix XenDesktop 7.5 runs on a VMware vsphere virtualization layer backed by the highly available EMC XtremIO family, which provides the storage. In this solution, the desktop virtualization infrastructure components are layered on a VSPEX Private Cloud for VMware vsphere Proven Infrastructure, while the desktops are hosted on dedicated resources. The compute and network components, which are defined by the VSPEX partners, are designed to be redundant and sufficiently powerful to handle the processing and data needs of a large virtual desktop environment. EMC XtremIO solutions provide storage for virtual desktops, EMC VNX solutions provide storage for user data, EMC Avamar data protection solutions provide data protection for Citrix XenDesktop data, and RSA SecurID provides optional secure user authentication functionality. This VSPEX End-User-Computing solution is validated for up to 3,500 virtual desktops. These validated configurations are based on a reference desktop workload and forms the basis for creating cost-effective, custom solutions for individual customers. An end-user computing or virtual desktop infrastructure is a complex system offering. This describes how to design an end-user computing solution according to best practices for Citrix XenDesktop for VMware vsphere enabled by EMC XtremIO, EMC VNX, and EMC Data Protection. Employees are more mobile than ever, and they expect access to business-critical data and applications from any location and from any device. They want the flexibility to bring their own device to work, which means IT departments are increasingly investigating and supporting Bring Your Own Device (BYOD) initiatives. This adds layers of complexity to safeguarding sensitive information. Deploying a virtual desktop project is one way to do this. Implementing large-scale virtual desktop environments presents many challenges, however. Administrators must rapidly roll out persistent or non-persistent desktops for all users task workers, knowledge workers, and power users while offering an outstanding user experience that outperforms physical desktops. In addition to performance, a virtual desktop solution must be simple to deploy, manage, and scale, with substantial cost savings over physical desktops. Storage is also a critical component of an effective virtual desktop solution. EMC VSPEX Proven Infrastructures are designed to help you address the most serious of IT challenges by creating solutions that are simple, efficient, and flexible and designed to take advantage of the many possibilities that XtremIO s flash technology offers. 10 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

11 The business benefits of the VSPEX End-User Computing solution for Citrix XenDesktop include: Chapter 1: Introduction An end-to-end virtualization solution to use the capabilities of the unified infrastructure components. Efficient virtualization for varied customer user cases of up to 1,750 MCS linked clone or PVS streamed virtual desktops for a Starter X-Brick, and up to 3,500 MCS linked clone or PVS streamed virtual desktops for an X-Brick. Reliable, flexible, and scalable reference architectures. Scope This describes how to plan a simple, effective, and flexible VSPEX End- User Computing solution for Citrix XenDesktop 7.5. It provides a deployment example of virtual desktop storage on EMC XtremIO and user data storage on a VNX storage array. The same principles and guidelines apply to the XtremIO and VNX arrays that have been validated as part of the EMC VSPEX program. The desktop virtualization infrastructure components of the solution are layered on a VSPEX Private Cloud for VMware vsphere Proven Infrastructure. This guide illustrates how to size XenDesktop on the VSPEX infrastructure, allocate resources following best practice, and use all the benefits that VSPEX offers. The optional RSA SecurID secure user authentication solution for XenDesktop is described in a separate document, Securing EMC VSPEX End-User Computing with RSA SecurID: Citrix XenDesktop 7 and VMware vsphere 5.1 for up to 2,000 Virtual Desktops. Audience This guide is intended for internal EMC personnel and qualified EMC VSPEX Partners. The guide assumes that VSPEX partners who intend to deploy this VSPEX Proven Infrastructure for Citrix XenDesktop have the necessary training and background to install and configure an end-user computing solution based on Citrix XenDesktop with VMware vsphere as the hypervisor, XtremIO and VNX series storage systems, and associated infrastructure. Readers should also be familiar with the infrastructure and database security policies of the customer installation. This guide provides external references where applicable. EMC recommends that partners implementing this solution are familiar with these documents. For details, see Essential reading and Chapter 6: Reference Documentation. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 11

12 Chapter 1: Introduction Terminology Table 1 lists the terminology used in this guide. Table 1. Terminology Term Data deduplication PVS streamed desktops MCS linked clones Reference architecture Reference workload Storage Processor (SP) Storage Controller (SC) Virtual Desktop Infrastructure (VDI) XtremIO Management Server (XMS) Definition A feature of the XtremIO array that reduces physical storage utilization by eliminating redundant blocks of data. Desktops provisioned as PVS streamed desktops stream their base image data from Citrix Provisioning Services (PVS) servers, writing any changes to a local write cache or Citrix Personal vdisk depending on the desktop configuration. Desktops provisioned as MCS linked clones share a common base image within a desktop pool and therefore have a minimal storage footprint. The validated architecture that supports this VSPEX end-usercomputing solution at four particular points of scale that is, a Starter X-Brick capable of hosting up to 1,750 MCS linked clone or PVS streamed virtual desktops, and an X-Brick capable of hosting up to 3,500 MCS linked clone or PVS streamed virtual desktops. For VSPEX end-user computing solutions, the reference workload is defined as a single virtual desktop the reference virtual desktop with the workload characteristics indicated in 0. By comparing the customer s actual usage to this reference workload, you can determine which reference architecture to choose as the basis for the customer s VSPEX deployment. Refer to Reference workload for details. The compute component of the storage array. SPs are used for all aspects of data moved into, out of, and between arrays The computer component of the XtremIO storage array. SCs are used for all aspects of data moved into, out of, and between XtremIO arrays. Decouples the desktop from the physical machine. In a VDI environment, the desktop operating system (OS) and applications reside inside a virtual machine running on a host computer, with data residing on shared storage. Users access their virtual desktop from any computer or mobile device over a private network or internet connection. Used to manage the XtremIO array and deployed as a virtual machine using an Open Virtualization Alliance (OVA) package. 12 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

13 Chapter 2: Before You Start Chapter 2 Before You Start This chapter presents the following topics: Deployment workflow Essential reading EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 13

14 Chapter 2: Before You Start Deployment workflow To design and implement your end-user computing solution, refer to the process flow in Table 2. Table 2. Deployment workflow Step Action 1 Use the Customer Sizing Worksheet to collect customer requirements. Refer to Appendix A of this. 2 Use the EMC VSPEX Sizing Tool to determine the recommended VSPEX reference architecture for your end-user computing solution, based on the customer requirements collected in Step 1. For more information about the Sizing Tool, refer to the EMC VSPEX Sizing Tool portal. Note: If the Sizing Tool is not available, you can manually size the application using the guidelines in Chapter 4. 3 Use this to determine the final design for your VSPEX solution. Note: Ensure that all resource requirements are considered and not just the requirements for end-user computing. 4 Select and order the right VSPEX reference architecture and Proven Infrastructure. Refer to the VSPEX Proven Infrastructure Guide in Essential reading for guidance on selecting a Private Cloud Proven Infrastructure. 5 Deploy and test your VSPEX solution. Refer to the VSPEX Implementation Guide in Essential reading for guidance. Essential reading EMC recommends that you read the following documents, available from the VSPEX space in the EMC Community Network or from EMC.com or the VSPEX Proven Infrastructure partner portal. VSPEX Solution Overview VSPEX Implementation Guide VSPEX Proven Infrastructure Guide RSA SecurID for VSPEX end-user computing guide EMC VSPEX End User Computing EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere with EMC XtremIO Implementation Guide EMC VSPEX Private Cloud: VMware vsphere 5.5 for up to 1,000 Virtual Machines Proven Infrastructure Guide Securing EMC VSPEX End-User Computing with RSA SecurID: Citrix XenDesktop 7 and VMware vsphere 5.1 for up to 2,000 Virtual Desktops 14 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

15 Chapter 3: Solution Overview Chapter 3 Solution Overview This chapter presents the following topics: Overview VSPEX Proven Infrastructures Solution architecture Key components Desktop virtualization broker Virtualization layer Compute layer Network layer Storage layer Data protection layer Security layer Citrix ShareFile StorageZones solution EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 15

16 Chapter 3: Solution Overview Overview This chapter provides an overview of the VSPEX End-User Computing for Citrix XenDesktop on VMware vsphere solution and the key technologies used in the solution. The solution has been designed and proven by EMC to provide the desktop virtualization, server, network, storage, and data protection resources to support reference architectures of up to 1,750 MCS linked-clone or PVS-streamed virtual desktops for a Starter X-Brick, and up to 3,500 MCS linked-clone or PVS-streamed virtual desktops for an X-Brick. Although the desktop virtualization infrastructure components of the solution shown in Figure 3 are designed to be layered on a VSPEX Private Cloud solution, the reference architectures do not include configuration details for the underlying Proven Infrastructure. Refer to the VSPEX Proven Infrastructure Guide in Essential reading for information on configuring the required infrastructure components. VSPEX Proven Infrastructures EMC has joined forces with the industry-leading providers of IT infrastructure to create a complete virtualization solution that accelerates the deployment of the private cloud and Citrix XenDesktop virtual desktops. VSPEX enables customers to accelerate their IT transformation with faster deployment, greater simplicity and choice, higher efficiency, and lower risk, compared to the challenges and complexity of building an IT infrastructure themselves. VSPEX validation by EMC ensures predictable performance and enables customers to select technology that uses their existing or newly acquired IT infrastructure while eliminating planning, sizing, and configuration burdens. VSPEX provides a virtual infrastructure for customers who want the simplicity characteristic of truly converged infrastructures, with more choice in individual stack components. VSPEX Proven Infrastructures, as shown in Figure 1, are modular, virtualized infrastructures validated by EMC and delivered by EMC VSPEX partners. They include virtualization, server, network, storage, and data protection layers. Partners can choose the virtualization, server, and network technologies that best fit a customer s environment, while the highly available EMC XtremIO and VNX family of storage systems and EMC Data Protection technologies provide the storage and data protection layers. 16 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

17 Chapter 3: Solution Overview Figure 1. VSPEX Proven Infrastructures Solution architecture High-level architecture The EMC VSPEX End-User Computing for Citrix XenDesktop solution provides a complete system architecture capable of supporting up to 1,750 MCS linked clone or PVS streamed virtual desktops for a Starter X-Brick, and up to 3,500 MCS linked clone or PVS streamed virtual desktops for an X-Brick. The solution supports block storage for virtual desktops, and optional file storage for user data. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 17

18 Chapter 3: Solution Overview Figure 2 shows the high-level architecture of the validated solution. Figure 2. Architecture of the validated solution The solution uses EMC VNX and VMware vsphere to provide the storage and virtualization platforms for a Citrix XenDesktop environment of Microsoft Windows 8.1 virtual desktops provisioned by Citrix XenDesktop Machine Creation Services (MCS) or Citrix Provisioning Services (PVS). For the solution, we 1 deployed the XtremIO array in multiple configurations to support up to 3,500 virtual desktops. Two different XtremIO arrays were tested, a Starter X- Brick capable of hosting up to 1,750 MCS linked clone or PVS streamed virtual desktops, and an X-Brick capable of hosting up to 3,500 MCS linked clone or PVS streamed virtual desktops. We also deployed a VNX array for hosting user data. The highly available EMC XtremIO array provides the storage for the desktop virtualization components. The infrastructure services for the solution, as shown in Figure 3, can be provided by existing infrastructure at the customer site, by the VSPEX Private Cloud, or by deploying them as dedicated resources as part of the solution. The virtual desktops, as shown in Figure 3, require dedicated end-user computing resources and are not intended to be layered on a VSPEX Private Cloud. 1 In this guide, "we" refers to the EMC Solutions engineering team that validated the solution. 18 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

19 Chapter 3: Solution Overview Planning and designing the storage infrastructure for a Citrix XenDesktop environment is critical because the shared storage must be able to absorb large bursts of I/O that occur during a day. These bursts can lead to periods of erratic and unpredictable virtual desktop performance. Users can adapt to slow performance, but unpredictable performance frustrates users and reduces efficiency. To provide predictable performance for end-user computing solutions, the storage system must be able to handle the peak I/O load from the clients while keeping response time to a minimum. This solution uses the EMC XtremIO array to provide the sub-millisecond response times the clients require, while the real-time, inline deduplication features of the platform reduce the amount of physical storage needed. EMC Data Protection solutions enable user data protection and end-user recoverability. This Citrix XenDesktop solution uses EMC Avamar and its desktop client to achieve this. Logical architecture The EMC VSPEX End-User Computing for Citrix XenDesktop solution supports block storage for the virtual desktops. Figure 3 shows the logical architecture of the solution for both variants. Figure 3. Logical architecture for both block and file storage This solution uses two networks: one storage network for carrying virtual desktop and virtual server OS data and one 10 Gb Ethernet network for carrying all other traffic. The storage network uses 8 Gb FC, 10 Gb CEE with FCoE, or 10 Gb Ethernet with iscsi protocol. Note: The solution also supports 1 Gb Ethernet if the bandwidth requirements are met. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 19

20 Chapter 3: Solution Overview Key components This section provides an overview of the key technologies used in this solution, as outlined in Table 3. Table 3. Solution components Component Desktop virtualization broker Virtualization layer Compute layer Network layer Storage layer Data protection Security layer Citrix ShareFile StorageZones solution Description Manages the provisioning, allocation, maintenance, and eventual removal of the virtual desktop images that are provided to users of the system. This software is critical to enable on-demand creation of desktop images, allow maintenance to the image without affecting user productivity, and prevent the environment from growing in an unconstrained way. The desktop broker in this solution is Citrix XenDesktop 7.5 Allows the physical implementation of resources to be decoupled from the applications that use them. In other words, the application s view of the resources available is no longer directly tied to the hardware. This enables many key features in the end-user computing concept. This solution uses VMware vsphere for the virtualization layer. Provides memory and processing resources for the virtualization layer software as well as for the applications running in the infrastructure. The VSPEX program defines the minimum amount of compute layer resources required but allows the customer to implement the requirements using any server hardware that meets these requirements. Connects the users of the environment to the resources they need and connects the storage layer to the compute layer. The VSPEX program defines the minimum number of network ports required for the solution and provides general guidance on network architecture, but allows the customer to implement the requirements using any network hardware that meets these requirements. A critical resource for the implementation of the end-user computing environment, the storage layer must be able to absorb large bursts of activity as they occur without unduly affecting the user experience. This solution uses EMC XtremIO and VNX series arrays to efficiently handle this workload. An optional solution component that provides data protection in the event that data in the primary system is deleted, damaged, or otherwise unusable. This solution uses EMC Avamar for data protection. An optional solution component that provides consumers with additional options to control access to the environment and ensure that only authorized users are permitted to use the system. This solution uses RSA SecurID to provide secure user authentication. Optional support for Citrix ShareFile StorageZones deployments 20 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

21 Chapter 3: Solution Overview Desktop virtualization broker Overview Desktop virtualization encapsulates and hosts desktop services on centralized computing resources at remote data centers. This enables end users to connect to their virtual desktops from different types of devices across a network connection. Devices can include desktops, laptops, thin clients, zero clients, smartphones, and tablets. In this solution, we used Citrix XenDesktop to provision, manage, broker, and monitor the desktop virtualization environment. Citrix XenDesktop 7.5 XenDesktop is the desktop virtualization solution from Citrix that enables virtual desktops to run on the vsphere virtualization environment. Citrix XenDesktop 7.5 integrates Citrix XenApp application delivery technologies and XenDesktop desktop virtualization technologies into a single architecture and management experience. This new architecture unifies both management and delivery components to enable a scalable, simple, efficient, and manageable solution for delivering Windows applications and desktops as secure mobile services to users anywhere on any device. Figure 4 shows the XenDesktop 7.5 architecture components. Figure 4. XenDesktop 7.5 architecture components EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 21

22 Chapter 3: Solution Overview The XenDesktop 7.5 architecture includes the following components: Citrix Director A web-based tool that enables IT support and help desk teams to monitor an environment, troubleshoot issues before they become systemcritical, and perform support tasks for end users. Citrix Receiver Installed on user devices, Citrix Receiver provides users with quick, secure, self-service access to documents, applications, and desktops from any of the user s devices including smartphones, tablets, and PCs. Receiver provides on-demand access to Windows, web, and software as a service (SaaS) applications. Citrix StoreFront Provides authentication and resource delivery services for Citrix Receiver. It enables centralized control of resources and provides users with on-demand, self-service access to their desktops and applications. Citrix Studio The management console that enables you to configure and manage your deployment, eliminating the need for separate consoles for managing delivery of applications and desktops. Studio provides various wizards to guide you through the process of setting up your environment, creating your workloads to host applications and desktops, and assigning applications and desktops to users. Delivery Controller Installed on servers in the data center, Delivery Controller consists of services that communicate with the hypervisor to distribute applications and desktops, authenticate and manage user access, and broker connections between users and their virtual desktops and applications. Delivery Controller manages the state of the desktops, starting and stopping them based on demand and administrative configuration. In some editions, the controller enables you to install profile management to manage user personalization settings in virtualized or physical Windows environments. License Server Assigns user or device license to the XenDesktop environment. License server can be installed along with other Citrix XenDesktop components or on a separate virtual/physical machine. Virtual Delivery Agent (VDA) Installed on server or workstation operating systems, the VDA enables connections for desktops and applications. For remote PC access, install the VDA on the office PC. Server OS machines Virtual machines or physical machines, based on the Windows Server operating system, used for delivering applications or hosted shared desktops (HSDs) to users. Desktop OS machines Virtual machines or physical machines, based on the Windows Desktop operating system, used for delivering personalized desktops to users, or applications from desktop operating systems. Remote PC Access Enables users to access resources on their office PCs remotely, from any device running Citrix Receiver. Machine Creation Services Machine Creation Services (MCS) is a provisioning mechanism that is integrated with the XenDesktop management interface, Citrix Studio, to provision, manage, and decommission desktops throughout the desktop lifecycle from a centralized point of management. 22 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

23 Chapter 3: Solution Overview MCS enables several types of machines to be managed within a catalog in Citrix Studio. Desktop customization is persistent for machines that use the Personal vdisk (PvDisk or PvD) feature, while non-personal vdisk machines are appropriate if desktop changes are to be discarded when the user logs off. Citrix Provisioning Services Citrix Provisioning Services (PVS) takes a different approach from traditional desktop imaging solutions by fundamentally changing the relationship between hardware and the software that runs on it. By streaming a single shared disk image (vdisk) instead of copying images to individual machines, PVS enables organizations to reduce the number of disk images that they manage. As the number of machines continues to grow, PVS provides the efficiency of centralized management with the benefits of distributed processing. Because machines stream disk data dynamically in real time from a single shared image, machine image consistency is ensured. In addition, large pools of machines can completely change their configuration, applications, and even OS during a reboot operation. Citrix Personal vdisk The Citrix Personal vdisk (PvDisk or PvD) feature enables users to preserve customization settings and user-installed applications in a pooled desktop by redirecting the changes from the user s pooled virtual machine to a separate Personal vdisk. During runtime, the content of the Personal vdisk is blended with the content from the base virtual machine to provide a unified experience to the end user. The Personal vdisk data is preserved during reboot and refresh operations. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 23

24 Chapter 3: Solution Overview Citrix Profile Management Citrix Profile Management preserves user profiles and dynamically synchronizes them with a remote profile repository. Profile Management downloads a user s remote profile dynamically when the user logs in to XenDesktop, and applies personal settings to desktops and applications regardless of the user s login location or client device. Virtualization layer The combination of Profile Management and pooled desktops provides the experience of a dedicated desktop while potentially minimizing the amount of storage required in an organization. VMware vsphere VMware vsphere is the leading virtualization platform in the industry. It provides flexibility and cost savings by enabling the consolidation of large, inefficient server farms into nimble, reliable infrastructures. The core VMware vsphere components are the VMware vsphere hypervisor and VMware vcenter Server for system management. This solution uses VMware vsphere Desktop Edition, which is intended for customers who want to purchase vsphere licenses for desktop virtualization only. vsphere Desktop provides the full range of features and functionalities of the vsphere Enterprise Plus edition, enabling customers to achieve scalability, high availability, and optimal performance for all of their desktop workloads. vsphere Desktop also comes with unlimited vram entitlement. VMware vcenter Server VMware vcenter Server is a centralized platform for managing vsphere environments. It provides administrators with a single interface for all aspects of monitoring, managing, and maintaining the virtual infrastructure and can be accessed from multiple devices. vcenter is also responsible for managing advanced features such as vsphere High Availability (HA), vsphere Distributed Resource Scheduler (DRS), vsphere vmotion, and vsphere Update Manager. VMware vsphere High Availability VMware vsphere High Availability (HA) provides uniform, cost-effective failover protection against hardware and OS outages: If the virtual machine OS has an error, the virtual machine can be automatically restarted on the same hardware. If the physical hardware has an error, the impacted virtual machines can be automatically restarted on other servers in the cluster. With vsphere HA, you can configure policies to determine which machines are restarted automatically and under what conditions these operations should be performed. 24 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

25 Chapter 3: Solution Overview VMware vshield Endpoint VMware vshield Endpoint offloads virtual desktop antivirus and antimalware scanning operations to a dedicated secure virtual appliance delivered by VMware partners. Offloading scanning operations improves desktop consolidation ratios and performance by eliminating antivirus storms, streamlining antivirus and antimalware deployment, and monitoring and satisfying compliance and audit requirements through detailed logging of antivirus and antimalware activities. Compute layer VSPEX defines the minimum amount of compute layer resources required, but allows the customer to implement the requirements using any server hardware that meets these requirements. For details, refer to Chapter 5. Network layer VSPEX defines the minimum number of network ports required for the solution and provides general guidance on network architecture, but allows the customer to implement the requirements using any network hardware that meets these requirements. For details, refer to Chapter 5. Storage layer The storage layer is a key component of any cloud infrastructure solution that serves data generated by applications and operating systems in a data center storage processing system. This VSPEX solution uses EMC XtremIO storage arrays to provide virtualization at the storage layer. The XtremIO platform provides the required storage performance, increases storage efficiency and management flexibility, and reduces total cost of ownership. This solution also uses the EMC VNX family arrays to provide storage for user data. EMC XtremIO The EMC XtremIO All-Flash Array is deployed in one of two specialized configurations known as either a Starter X-Brick or X-Brick, and is designed to maximize the use of flash storage media. Key attributes of the XtremIO platform are: Incredibly high levels of I/O performance, particularly for random I/O workloads that are typical in virtualized environments Consistently low (sub-millisecond) latency True inline data reduction the ability to remove redundant information in the data path and write only unique data on the storage array, thus lowering the amount of capacity required A full suite of enterprise array capabilities, such as integration with VMware through VAAI, N-way active controllers, high availability, strong data protection, and thin provisioning Furthermore, the XtremIO array is a scale-out design, in which additional performance and capacity are added in a building block approach, with all building blocks forming a single clustered system. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 25

26 Chapter 3: Solution Overview XtremIO storage includes the following components: Host adapter ports Provide host connectivity through fabric into the array. Storage controllers (SCs) The compute component of the storage array. SCs handle all aspects of data moving into, out of, and between arrays. Disk drives Solid state drives (SSDs) that contain the host/application data and their enclosures. Infiniband switches - A switched, high throughput, low latency, quality of service and failover capable, scalable computer network communications link used in multi-x-brick configurations. XtremIO Operating System (XIOS) The XtremIO storage cluster is managed by XtremIO Operating System (XIOS), XtremIO s powerful operating system. XIOS ensures that the system remains balanced and always delivers the highest levels of performance without any administrator intervention. XIOS ensures that all solid state drives (SSDs) in the system are evenly loaded, providing both the highest possible performance as well as endurance that stands up to demanding workloads for the entire life of the array. XIOS eliminates the need to perform the complex configuration steps found on traditional arrays. There is no need to set RAID levels, determine drive group sizes, set stripe widths, set caching policies, build aggregates, or do any other such configuration. With XIOS, every volume is automatically and optimally configured at all times. I/O performance on existing volumes and data sets automatically increases with large cluster sizes. Every volume is capable of receiving the full performance potential of the entire XtremIO system. Standards-based enterprise storage system The XtremIO system interfaces with vsphere hosts using standard Fibre Channel and iscsi block interfaces. The system supports complete high-availability features, including support for native VMware multipath I/O, protection against failed SSDs, non-disruptive software and firmware upgrades, no single point of failure (SPOF), and hot-swappable components. Real-time, inline data reduction The XtremIO storage system deduplicates desktop images in real time, allowing a massive number of virtual desktops to reside in a small and economical amount of flash capacity. Furthermore, data reduction on the XtremIO array does not adversely affect Input/Output per Second (IOPS) or latency performance; rather it enhances the performance of the end-user computing environment. Scale-out design The X-Brick is the fundamental building block of a scaled out XtremIO clustered system. Using a Starter X-Brick, virtual desktop deployments can start small (up to 1,750 MCS linked clone or PVS streamed desktops) and grow to nearly any scale required by upgrading the Starter X-Brick to an X-Brick, and then configuring a larger 26 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

27 Chapter 3: Solution Overview XtremIO cluster if required. The system expands capacity and performance linearly as building blocks are added, making EUC sizing and management of future growth extremely simple. VAAI integration The XtremIO array is fully integrated with vsphere through vstorage APIs for Array Integration (VAAI). All API commands are supported, including ATS, Clone Blocks/Full Copy/XCOPY, Zero Blocks/Write Same, Thin Provisioning, and Block Delete. This, in combination with the array s inline data reduction and in-memory metadata management, enables nearly instantaneous virtual machine provisioning and cloning and the ability to use large volume sizes for management simplicity. Massive performance The XtremIO array is designed to handle very high, sustained levels of small, random, mixed read and write I/O as is typical in virtual desktops, and to do so with consistent extraordinarily low latency. Ease of use The XtremIO storage system requires only a few basic setup steps that can be completed in minutes and absolutely no tuning or ongoing administration in order to achieve and maintain high performance levels. In fact, the XtremIO system can be taken from shipping box to deployment readiness in less than an hour. Data center economics Up to 3,500 desktops are easily supported on an X-Brick, 1,750 on a Starter X-Brick, requiring just a few rack units of space and approximately 750 W of power. EMC VNX The EMC VNX flash-optimized unified storage platform is ideal for storing user data and Windows profiles in a Citrix XenDesktop infrastructure, and delivers innovation and enterprise capabilities for file, block, and object storage in a single, scalable, and easy-to-use solution. Ideal for mixed workloads in physical or virtual environments, VNX combines powerful and flexible hardware with advanced efficiency, management, and protection software to meet the demanding needs of today s virtualized application environments. VNX storage includes the following components: Host adapter ports (for block) Provide host connectivity through fabric into the array. Data Movers (for file) Front-end appliances that provide file services to hosts (optional if providing CIFS/SMB or NFS services). Storage processors (SPs) The compute component of the storage array. SPs handle all aspects of data moving into, out of, and between arrays. Disk drives Disk spindles and solid state drives (SSDs) that contain the host/application data and their enclosures. Note: The term Data Mover refers to a VNX hardware component, which has a CPU, memory, and input/output (I/O) ports. It enables the CIFS (SMB) and NFS protocols on the VNX array. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 27

28 Chapter 3: Solution Overview EMC VNX series VNX includes many features and enhancements designed and built on the first generation s success. These features and enhancements include: More capacity and better optimization with VNX MCx technology components: with Multicore Cache, Multicore RAID, and multicore FAST Cache Greater efficiency with a flash-optimized hybrid array Better protection by increasing application availability with active/active storage processors Easier administration and deployment with the new Unisphere Management Suite VSPEX is built with VNX to deliver even greater efficiency, performance, and scale than ever before. Flash-optimized hybrid array VNX is a flash-optimized hybrid array that provides automated tiering to deliver the best performance to your critical data, while intelligently moving less frequently accessed data to lower-cost disks. In this hybrid approach, a small percentage of flash drives in the overall system can provide a high percentage of the overall IOPS. Flash-optimized VNX takes full advantage of the low latency of flash to deliver cost-saving optimization and high performance scalability. EMC Fully Automated Storage Tiering Suite (FAST Cache and FAST VP) tiers both block and file data across heterogeneous drives and boosts the most active data to the flash drives, ensuring that customers never have to make concessions for cost or performance. Data generally is accessed most frequently at the time it is created; therefore, new data is first stored on flash drives to provide the best performance. As the data ages and becomes less active over time, FAST VP tiers the data from high-performance to high-capacity drives automatically, based on customer-defined policies. This functionality has been enhanced with four times better granularity and with new FAST VP solid-state disks (SSDs) based on enterprise multilevel cell (emlc) technology to lower the cost per gigabyte. FAST Cache uses flash drives as an expanded cache layer for the array to dynamically absorb unpredicted spikes in system workloads. Frequently accessed data is copied to the FAST Cache in 64 KB increments. Subsequent reads and/or writes to the data chunk are serviced by FAST Cache. This enables immediate promotion of very active data to flash drives, dramatically improving the response times for the active data and reducing data hot spots that can occur within the LUN. All VSPEX use cases benefit from the increased efficiency provided by the FAST Suite. Furthermore, VNX provides out-of-band, block-based deduplication that can dramatically lower the costs of the flash tier. 28 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

29 Unisphere Management Suite Chapter 3: Solution Overview EMC Unisphere is the central management platform for the VNX series, providing a single, combined view of file and block systems, with all features and functions available through a common interface. Unisphere is optimized for virtual applications and provides industry-leading VMware integration, automatically discovering virtual machines and ESX servers and providing end-to-end, virtual-to-physical mapping. Unisphere also simplifies configuration of FAST Cache and FAST VP on VNX platforms. The new Unisphere Management Suite extends the easy-to-use interface of Unisphere to include VNX Monitoring and Reporting for validating performance and anticipating capacity requirements. As shown in Figure 5, the suite also includes Unisphere Remote for centrally managing thousands of VNX and VNXe systems with new support for XtremCache. Figure 5. New Unisphere Management Suite VMware Storage APIs for Storage Awareness VMware vsphere Storage API for Storage Awareness (VASA) is a VMware-defined API that displays storage information through vcenter. Integration between VASA technology and VNX makes storage management in a virtualized environment a seamless experience. EMC VNX Virtual Provisioning EMC VNX Virtual Provisioning enables organizations to reduce storage costs by increasing capacity utilization, simplifying storage management, and reducing application downtime. Virtual Provisioning also helps companies to reduce power and cooling requirements and reduce capital expenditures. Virtual Provisioning provides pool-based storage provisioning by implementing pool LUNs that can be either thin or thick. Thin LUNs provide on-demand storage that maximizes the utilization of your storage by allocating storage only as needed. Thick LUNs provide high performance and predictable performance for your applications. Both types of LUNs benefit from the ease-of-use features of pool-based provisioning. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 29

30 Chapter 3: Solution Overview Pools and pool LUNs are the building blocks for advanced data services such as FAST VP, VNX Snapshots, and compression. Pool LUNs also support a variety of additional features, such as LUN shrink, online expansion, and user capacity threshold setting. VNX file shares In many environments, it is important to have a common location in which to store files accessed by many users. CIFS or NFS file shares, which are available from a file server, provide this ability. VNX storage arrays can provide this service along with centralized management, client integration, advanced security options, and efficiency improvement features. For more information about VNX file shares, refer to EMC VNX Series: Configuring and Managing CIFS on VNX on EMC Online Support. EMC SnapSure EMC SnapSure is an EMC VNX File software feature that enables you to create and manage checkpoints that are point-in-time logical images of a production file system (PFS). SnapSure uses a copy-on-first-modify principle. A PFS consists of blocks; when a block within the PFS is modified, a copy containing the block's original contents is saved to a separate volume called the SavVol. Subsequent changes made to the same block in the PFS are not copied into the SavVol. SnapSure reads the original blocks from the PFS in the SavVol, and the unchanged PFS blocks remaining in the PFS, according to a bitmap and blockmap data-tracking structure. These blocks combine to provide a complete point-in-time image called a checkpoint. A checkpoint reflects the state of a PFS at the time the checkpoint is created. SnapSure supports the following checkpoint types: Read-only checkpoints Read-only file systems created from a PFS Writeable checkpoints Read/write file systems created from a read-only checkpoint SnapSure can maintain a maximum of 96 read-only checkpoints and 16 writeable checkpoints per PFS, while allowing PFS applications continued access to real-time data. Note: Each writeable checkpoint is associated with a read-only checkpoint, referred to as the baseline checkpoint. Each baseline checkpoint can have only one associated writeable checkpoint. The EMC document Using VNX SnapSure, available on emc.com, provides more details. Virtualization management EMC Virtual Storage Integrator EMC Virtual Storage Integrator (VSI) for VMware vsphere is a plug-in for VMware vcenter that provides a single management interface for managing EMC storage within the vsphere environment. VSPEX customers can use VSI to simplify management of virtualized storage. VMware administrators can manage their XtremIO and VNX storage using the familiar vcenter interface. 30 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

31 Data protection layer Chapter 3: Solution Overview VSI offers unmatched access control that enables you to efficiently manage and delegate storage tasks with confidence: you can perform daily management tasks with up to 90 percent fewer clicks and up to 10 times higher productivity. Furthermore, you can add and remove individual VSI features from VSI, which provides flexibility for customizing VSI user environments. We used the following VSI features during validation testing of this solution: Storage Viewer Extends the functionality of the vsphere Client to facilitate the discovery and identification of XtremIO and VNX storage devices that are allocated to VMware vsphere hosts and virtual machines. Storage Viewer presents the underlying storage details to the virtual data center administrator, merging the data of several different storage mapping tools into a few seamless vsphere Client views. Unified Storage Management Simplifies storage administration of the EMC XtremIO and VNX storage. It enables VMware administrators to seamlessly provision new XtremIO or VNX Virtual Machine File System (VMFS) datastores and raw device mapping (RDM) volumes within the vsphere Client. Refer to the EMC VSI for VMware vsphere product guides on EMC Online Support for more information. Backup and recovery provides data protection by backing up data files or volumes to defined schedules and restoring data from the backup if recovery is needed after a disaster. EMC Avamar delivers the protection confidence needed to accelerate deployment of VSPEX end-user computing solutions. Avamar empowers administrators to centrally back up and manage policies and enduser computing infrastructure components, while allowing end users to efficiently recover their own files from a simple and intuitive web-based interface. By moving only new, unique sub-file data segments, Avamar delivers fast full backups daily, with up to 90 percent reduction in backup times, while reducing the required daily network bandwidth by up to 99 percent. All Avamar recoveries are single-step for simplicity. With Avamar, you can choose to back up virtual desktops using either image-level or guest-based operations. Avamar runs the deduplication engine at the virtual machine disk (VMDK) level for image backup and at the file -level for guest-based backups. Image-level protection enables backup clients to make a copy of all the virtual disks and configuration files associated with the particular virtual desktop in the event of hardware failure, corruption, or accidental deletion. Avamar significantly reduces the backup and recovery time of the virtual desktop by using change block tracking (CBT) on both backup and recovery. Guest-based protection runs like traditional backup solutions. Guest-based backup can be used on any virtual machine running an OS for which an Avamar backup client is available. It enables fine-grained control over the content and inclusion and exclusion patterns. This can be used to prevent data loss due to user errors, such as accidental file deletion. Installing the desktop/laptop EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 31

32 Chapter 3: Solution Overview agent on the system to be protected enables end-user, self-service recovery of data. Security layer RSA SecurID two-factor authentication can provide enhanced security for the VSPEX end-user computing environment by requiring the user to authenticate with two pieces of information, collectively called a passphrase. SecurID functionality is managed through RSA Authentication Manager, which also controls administrative functions such as token assignment to users, user management, and high availability. The Securing EMC VSPEX End-User Computing with RSA SecurID: Citrix XenDesktop 7 and VMware vsphere 5.1 for up to 2,000 Virtual Desktops provides details for planning the security layer. Citrix ShareFile StorageZones solution Citrix ShareFile is a cloud-based file sharing and storage service for enterprise-class storage and security. ShareFile enables users to securely share documents with other users. ShareFile users include employees and users who are outside of the enterprise directory (referred to as clients). ShareFile StorageZones enables businesses to share files across the organization while meeting compliance and regulatory concerns. StorageZones enables customers to keep their data on on-premises storage systems. It facilitates sharing of large files with full encryption and provides the ability to synchronize files with multiple devices. By keeping data on the premises and closer to users than data residing on the public cloud, StorageZones can provide improved performance and security. The main features available to ShareFile StorageZones users are: Use of StorageZones with or instead of ShareFile-managed cloud storage. Ability to configure Citrix CloudGateway Enterprise to integrate ShareFile services with Citrix Receiver for user authentication and user provisioning. Automated reconciliation between the ShareFile cloud and an organization s StorageZones deployment. Automated antivirus scans of uploaded files. File recovery from Storage Center backup (Storage Center is the server component of StorageZones). StorageZones enables you to browse the file records for a particular date and time and tag any files and folders to restore from Storage Center backup. With additional infrastructure, the VSPEX end-user computing for Citrix XenDesktop solution supports ShareFile StorageZones with Storage Center. 32 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

33 Chapter 4: Sizing the Solution Chapter 4 Sizing the Solution This chapter presents the following topics: Overview Reference workload VSPEX Private Cloud requirements VSPEX XtremIO array configurations VNX array configurations Choosing the appropriate reference architecture EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 33

34 Chapter 4: Sizing the Solution Overview This chapter describes how to design a VSPEX End-User Computing for Citrix XenDesktop solution and how to size it to fit the customer s needs. It introduces the concepts of a reference workload, building blocks, and validated end-user computing maximums, and describes how to use these to design your solution. Table 4 outlines the high-level steps you need to complete when sizing the solution. Table 4. VSPEX end-user computing: Design process Step Action 1 Use the Customer Sizing Worksheet in Appendix A to collect the customer requirements for the end-user computing environment. 2 Use the EMC VSPEX Sizing Tool to determine the recommended VSPEX reference architecture for your end-user computing solution, based on the customer requirements collected in Step 1. Note: If the Sizing Tool is not available, you can manually size the end-user computing solution using the guidelines in this chapter. Reference workload VSPEX defines a reference workload to represent a unit of measure for quantifying the resources in the solution reference architectures. By comparing the customer s actual usage to this reference workload, you can determine which reference architecture to choose as the basis for the customer s VSPEX deployment. For VSPEX end-user computing solutions, the reference workload is defined as a single virtual desktop the reference virtual desktop with the workload characteristics listed in Table 5. To determine the equivalent number of reference virtual desktops for a particular resource requirement, use the VSPEX Customer Sizing Worksheet to convert the total actual resources required for all desktops into the reference virtual desktop format. Table 5. Reference virtual desktop characteristics Characteristic Virtual desktop OS Value Microsoft Windows 8.1 Enterprise Edition (32-bit) Virtual processors per virtual desktop 1 RAM per virtual desktop Average storage available for each MCS linked clone virtual desktop Average storage available for each PVS streamed virtual desktop Average IOPS per virtual desktop at steady state 2 GB 6 GB (vmdk and vswap) 20 GB (PVS write cache and personal vdisk vmdk and vswap) EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

35 Chapter 4: Sizing the Solution This desktop definition is based on user data that resides on shared storage. The I/O profile is defined by using a test framework that runs all desktops concurrently with a steady load generated by the constant use of office-based applications such as browsers and office productivity software. VSPEX Private Cloud requirements This VSPEX End User Computing Proven Infrastructure requires multiple application servers. Unless otherwise specified, all servers use Microsoft Windows Server 2012 R2 as the base OS. Table 6 lists the minimum requirements of each infrastructure server required. Table 6. Infrastructure server minimum requirements Server CPU RAM IOPS Storage capacity Domain controllers (each) 2 vcpus 4 GB GB SQL Server 2 vcpus 6 GB GB vcenter Server 4 vcpus 8 GB GB Citrix XenDesktop Controllers (each) 2 vcpus 8 GB GB Citrix PVS Servers (each) 4 vcpus 20 GB GB VSPEX for Citrix XenDesktop with ShareFile StorageZones solution on page 62 provides the requirements for the optional Citrix ShareFile component. Private cloud storage layout This solution requires a 1.5 TB volume to host the infrastructure virtual machines, which can include the VMware vcenter Server, Citrix XenDesktop Controllers, Citrix PVS servers, optional Citrix ShareFile servers, Microsoft Active Directory Server, and Microsoft SQL Server. VSPEX XtremIO array configurations We validated the VSPEX XtremIO end-user computing configurations on the Starter X- Brick and X-Brick platforms, which vary according to the number of SSDs they include, and their total available capacity. For each array, EMC recommends a maximum VSPEX end-user computing configuration as outlined in this section. Validated XtremIO configurations The following XtremIO validated disk layouts provide support for a specified number of virtual desktops at a defined performance level. This VSPEX solution supports two XtremIO configurations, which are selected based on the number of desktops being deployed: XtremIO Starter X-Brick The XtremIO Starter X-Brick includes 13 SSD drives, and is validated to support up to 1,750 MCS linked-clone or PVS-streamed virtual desktops. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 35

36 Chapter 4: Sizing the Solution XtremIO X-Brick The XtremIO X-Brick includes 25 SSD drives, and is validated to support up to 3,500 MCS linked-clone or PVS-streamed virtual desktops. The XtremIO storage configuration required for this solution is in addition to the storage required by the VSPEX private cloud that supports the solution s infrastructure services. For more information about the VSPEX private cloud storage pool, refer to the VSPEX Proven Infrastructure Guide in Essential reading. XtremIO storage layout Table 7 shows the number and size of the XtremIO volumes the solution uses to present to the vsphere servers as a VMFS datastore for virtual desktop storage. Two datastore configurations are listed for each desktop type: one that includes the space required to use the Citrix Personal vdisk (PVD) feature, and one that does not for solutions that will not use that component of Citrix XenDesktop. Please note that when deploying Citrix desktops using PVS, the following values are configured by default: PVS write cache disk 6 GB Citrix Personal vdisk (PVD) 10 GB If either of these values is changed from the default, the datastore sizes must also be changed as a result. Table 7. XtremIO storage layout XtremIO configuration Number of desktops Type of desktop Number of volumes Volume size PVS streamed PVS with PVD streamed 7 2,500 GB 5,000 GB Starter X-Brick 1,750 MCS linkedclone MCS with PVD linked-clone GB 2,000 GB PVS streamed 2,500 GB PVS with PVD streamed 14 5,000 GB X-Brick 3,500 MCS linkedclone MCS with PVD linked-clone GB 2,000 GB Expanding existing VSPEX end-user computing environments The EMC VSPEX End User Computing solution supports a flexible implementation model where it is easy to expand your environment as the needs of the business change. To support future expansion, the XtremIO Starter X-Brick can be non-disruptively upgraded to an X-Brick by installing the XtremIO expansion kit, which adds an 36 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

37 VNX array configurations Chapter 4: Sizing the Solution additional twelve 400 GB SSD drives. The resulting X-Brick supports up to 3,500 desktops. The following optional VNX validated disk layouts provide support for user data storage. You can modify a validated storage layout by adding drives for greater capacity and performance and adding features such as FAST Cache and FAST VP for improved user data performance. However, decreasing the number of recommended drives or stepping down an array type can result in lower IOPS per desktop and a less satisfactory user experience due to higher response times. User data storage VNX building block Our building block for optional user data storage is verified on a VNX5400 and provides a flexible solution for VNX sizing. The user data storage building block shown in Figure 6 can support up to 1,750 desktops, using a VNX5400 with 30 NLSAS drives in a FAST Cache-enabled storage pool. FAST Cache should be configured with two flash drives. Figure 6. Optional user data storage building block for 1,750 virtual desktops To support 3,500 users, in addition to adding a second identical user data storage building block, a second Data Mover is required. This configuration would include a total of 60 NLSAS drives, 4 flash drives for FAST Cache, and 2 data movers. EMC FAST VP If multiple drive types have been implemented, FAST VP can be enabled to automatically tier data to balance differences in performance and capacity. Note: FAST VP can provide performance improvements when implemented for user data and roaming profiles. Do not use FAST VP for virtual desktop datastores. VNX shared file systems The virtual desktops use four shared file systems two for the Citrix XenDesktop Profile Management repositories and two to redirect user storage that resides in home directories. In general, redirecting users data out of the base image to VNX for EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 37

38 Chapter 4: Sizing the Solution File enables centralized administration and data protection and makes the desktops more stateless. Each file system is exported to the environment through a CIFS share. Each Persona Management repository share and home directory share serves an equal number of users. Choosing the appropriate reference architecture To choose the appropriate reference architecture for a customer environment, you must determine the resource requirements of the environment and then translate these requirements to an equivalent number of reference virtual desktops that have the characteristics defined in Table 8. This section describes how to use the Customer Sizing Worksheet to simplify the sizing calculations as well as additional factors you should take into consideration when deciding which architecture to deploy. Using the Customer Sizing Worksheet The Customer Sizing Worksheet helps you to assess the customer environment and calculate the sizing requirements of the environment. Table 8 shows a completed worksheet for a sample customer environment. Appendix A provides a blank Customer Sizing Worksheet that you can print out and use to help size the solution for a customer. Table 8. Example Customer Sizing Worksheet User type vcpus Memory IOPS Heavy users Moderate users Typical users Resource requirements Equivalent reference virtual desktops Resource requirements Equivalent reference virtual desktops Resource requirements Equivalent reference virtual desktops Equivalent reference virtual desktops No. of users Total reference desktops 2 8 GB GB GB Total 2400 To complete the Customer Sizing Worksheet, follow these steps: 1. Identify the user types planned for migration into the VSPEX end-user computing environment and the number of users of each type. 2. For each user type, determine the compute resource requirements in terms of vcpus, memory (GB), storage performance (IOPS), and storage capacity. 38 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

39 Chapter 4: Sizing the Solution 3. For each resource type and user type, determine the equivalent reference virtual desktops requirements that is, the number of reference virtual desktops required to meet the specified resource requirements. 4. Determine the total number of reference desktops needed from the resource pool for the customer environment. Determining the resource requirements CPU The reference virtual desktop outlined in 0 assumes that most desktop applications are optimized for a single CPU. If one type of user requires a desktop with multiple virtual CPUs, modify the proposed virtual desktop count to account for the additional resources. For example, if you virtualize 100 desktops, but 20 users require two CPUs instead of one, consider that your pool needs to provide 120 virtual desktops of capability. Memory Memory plays a key role in ensuring application functionality and performance. Each group of desktops will have different targets for the available memory that is considered acceptable. Like the CPU calculation, if a group of users requires additional memory resources, simply adjust the number of planned desktops to accommodate the additional resource requirements. For example, if there are 200 desktops to be virtualized, but each one needs 4 GB of memory instead of the 2 GB that the reference virtual desktop provides, plan for 400 reference virtual desktops. IOPS The storage performance requirements for desktops are usually the least understood aspect of performance. The reference virtual desktop uses a workload generated by an industry-recognized tool to execute a wide variety of office productivity applications that should be representative of the majority of virtual desktop implementations. Storage capacity The storage capacity requirement for a desktop can vary widely depending on the types of applications in use and specific customer policies. The virtual desktops in this solution rely on additional shared storage for user profile data and user documents. This requirement is an optional component that can be met by the addition of specific storage hardware defined in the solution. It can also be met by using existing file shares in the environment. Determining the equivalent reference virtual desktops With all of the resources defined, you determine the number of equivalent reference virtual desktops by using the relationships indicated in Table 9. Round all values up to the closest whole number. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 39

40 Chapter 4: Sizing the Solution Table 9. Reference virtual desktop resources Resource Value for reference virtual desktop Relationship between requirements and equivalent reference virtual desktops CPU 1 Equivalent reference virtual desktops = resource requirements Memory 2 Equivalent reference virtual desktops = (resource requirements)/2 IOPS 10 Equivalent reference virtual desktops = (resource requirements)/10 For example, the heavy user type in Table 8 requires 2 virtual CPUs, 12 IOPS, and 8 GB of memory for each desktop. This translates to 2 reference virtual desktops of CPU, 4 reference virtual desktops of memory, and 2 reference virtual desktops of IOPS. The number of reference virtual desktops required for each user type then equals the maximum required for an individual resource. For example, the number of equivalent reference virtual desktops for the heavy user type in Table 8 is four, as this number will meet the all resource requirements IOPS, vcpu, and memory. To calculate the total number of reference desktops for a user type, you multiply the number of equivalent reference virtual desktops for that user type by the number of users. Determining the total reference virtual desktops After the worksheet is completed for each user type that the customer wants to migrate into the virtual infrastructure, you compute the total number of reference virtual desktops required in the resource pool by calculating the sum of the total reference virtual desktops for all user types. In the example in Table 8, the total is 2,400 virtual desktops. Selecting a reference architecture This VSPEX end-user computing reference architecture supports two separate points of scale, a Starter X-Brick capable of supporting up to 1,750 reference desktops, and an X-Brick capable of hosting up to 3,500 reference desktops. The total reference virtual desktops value from the completed Customer Sizing Worksheet can be used to verify that this reference architecture would be adequate for the customer requirements. In the example in Table 8, the customer requires 2,400 virtual desktops of capability from the pool. Therefore, this reference architecture provides sufficient resources for current needs as well as some room for growth. However, there may be other factors to consider when verifying that this reference architecture will perform as intended. For example: Concurrency The reference workload used to validate this solution assumes that all desktop users will be active at all times. In other words, we tested this 3,500-desktop reference architecture with 3,500 desktops, all generating workload in parallel, all booted at the same time, and so on. If the customer expects to have 3,500 users, but only 50 percent of them will be logged on at any given time due to 40 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

41 Chapter 4: Sizing the Solution time zone differences or alternate shifts, the reference architecture may be able to support additional desktops in this case. Heavier desktop workloads The reference workload is considered a typical office worker load. However, some customers users might have a more active profile. If a company has 3,500 users and, due to custom corporate applications, each user generates 50 predominantly write IOPS as compared to the 10 IOPS used in the reference workload, this customer will need 175,000 IOPS (3,500 users x 50 IOPS per desktop). This configuration would be underpowered in this case because the proposed IO load is greater than the array maximum of 100,000 write IOPS. This company would need to deploy an additional X-Brick, reduce their current IO load, or reduce the total number of desktops to ensure that the storage array performs as required. Fine tuning hardware resources In most cases, the Customer Sizing Worksheet suggests a reference architecture adequate for the customer s needs. However, in some cases you may want to further customize the hardware resources available to the system. A complete description of the system architecture is beyond the scope of this document but you can customize your solution further at this point. Storage resources The EMC XtremIO array is deployed in a specialized configuration known as an X- Brick. While additional X-Bricks can be added to increase the capacity or performance capabilities of the XtremIO cluster, this solution is based on a single X-Brick. The XtremIO array requires no tuning, and the number of SSDs available in the array are fixed. The VSPEX Sizing Tool or Customer Sizing Worksheet should be used to verify that the EMC XtremIO array can provided the necessary levels of capacity and performance. Server resources For the server resources in the solution, it is possible to customize the hardware resources more effectively. To do this, first total the resource requirements for the server components as shown in Table 10. Note the addition of the Total CPU resources and Total memory resources columns to the worksheet. Table 10. Server resource component totals User types Heavy users Moderate users Typical users Resource requirements Resource requirements Resource requirements vcpus Memory (GB) Number of users Total CPU resources Total memory resources , ,200 1,200 2,400 Total 2,000 4,800 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 41

42 Chapter 4: Sizing the Solution The example in Table 10 requires 2,000 virtual vcpus and 4,800 GB of memory. The reference architectures assume five desktops per physical processor core and no memory over-provisioning. This converts to 500 processor cores and 4,800 GB of memory for this example. Use these calculations to more accurately determine the total server resources required. Note: Keep high availability requirements in mind when customizing the resource pool hardware. Summary EMC considers the requirements stated in this solution to be the minimum set of resources needed to handle the workloads defined for a reference virtual desktop. In any customer implementation, the load of a system can vary over time as users interact with the system. If the number of customer virtual desktops differs significantly from the reference definition and varies in the same resource group, you might need to add more of that resource to the system. 42 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

43 Chapter 5: Solution Design Considerations and Best Practices Chapter 5 Solution Design Considerations and Best Practices This chapter presents the following topics: Overview Server design considerations Network design considerations Storage design considerations High availability and failover Validation test profile EMC Data Protection configuration guidelines VSPEX for Citrix XenDesktop with ShareFile StorageZones solution EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 43

44 Chapter 5: Solution Design Considerations and Best Practices Overview This chapter describes best practices and considerations for designing the VSPEX end-user computing solution. For more information on deployment best practices of various components of the solution, refer to the vendor-specific documentation. Server design considerations VSPEX solutions are designed to run on a wide variety of server platforms. VSPEX defines the minimum CPU and memory resources required, but not a specific server type or configuration. The customer can use any server platform and configuration that meets or exceeds the minimum requirements. For example, Figure 7 shows how a customer could implement the same server requirements by using either white-box servers or high-end servers. Both implementations achieve the required number of processor cores and amount of RAM, but the number and type of servers differ. Figure 7. Compute layer flexibility 44 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

45 Chapter 5: Solution Design Considerations and Best Practices The choice of a server platform is not only based on the technical requirements of the environment, but also on the supportability of the platform, existing relationships with the server provider, advanced performance and management features, and many other factors. For example: From a virtualization perspective, if a system s workload is well understood, features like memory ballooning and transparent page sharing can reduce the aggregate memory requirement. If the virtual machine pool does not have a high level of peak or concurrent usage, you can reduce the number of vcpus. Conversely, if the applications being deployed are highly computational in nature, you might need to increase the number of CPUs and the amount of memory. The server infrastructure must meet the following minimum requirements: Sufficient CPU cores and memory to support the required number and types of virtual machines Sufficient network connections to enable redundant connectivity to the system switches Sufficient excess capacity to enable the environment to withstand a server failure and failover Server best practices For this solution, EMC recommends that you consider the following best practices for the server layer: Use identical server units Use identical or at least compatible servers to ensure that they share similar hardware configurations. VSPEX implements hypervisor-level high-availability technologies that might require similar instruction sets on the underlying physical hardware. By implementing VSPEX on identical server units, you can minimize compatibility problems in this area. Use recent processor technologies For new deployments, use recent revisions of common processor technologies. It is assumed that these will perform as well as, or better than, the systems used to validate the solution. Implement high availability to accommodate single server failures Implement the high-availability features available in the virtualization layer to ensure that the compute layer has sufficient resources to accommodate at least single server failures. This will also allow you to implement minimal-downtime upgrades. High availability and failover provides further details. Note: When implementing hypervisor layer high availability, the largest virtual machine you can create is constrained by the smallest physical server in the environment. Monitor resource utilization and adapt as needed In any running system, monitor the utilization of resources and adapt as needed. For example, the reference virtual desktop and required hardware resources in this solution assume that there are no more than five virtual CPUs for each physical processor core (5:1 ratio). In most cases, this provides an appropriate level of resources for the hosted virtual desktops; however, this ratio may not EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 45

46 Chapter 5: Solution Design Considerations and Best Practices be appropriate in all cases. EMC recommends monitoring CPU utilization at the hypervisor layer to determine if more resources are required and adding them as needed. Validated server hardware Table 11 identifies the server hardware and the configurations validated in this solution. Table 11. Server hardware Servers for virtual desktops CPU Memory Network Configuration 1 vcpu per desktop (5 desktops per core) 350 cores across all servers for 1,750 virtual desktops 700 cores across all servers for 3,500 virtual desktops 2 GB RAM per virtual machine 3.5 TB RAM across all servers for 1,750 virtual desktops 7 TB RAM across all servers for 3,500 virtual machines 2 GB RAM reservation per vsphere host 3 x 10 GbE NICs per blade chassis or 6 x 1 GbE NICs per standalone server Notes: The 5:1 vcpu to physical core ratio applies to the reference workload defined in this. When deploying VMware vshield Endpoint or EMC Avamar, add CPU and RAM as needed for components that are CPU or RAM intensive. Refer to the relevant product documentation for information on vshield Endpoint and Avamar resource requirements. To support VMware vsphere High Availability (HA), you should add one additional server to the number of servers you deploy to meet the minimum requirements in Table EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

47 Chapter 5: Solution Design Considerations and Best Practices vsphere memory virtualization VMware vsphere has a number of advanced features that help optimize performance and overall use of resources. This section describes the key features for memory management and considerations for using them with your VSPEX solution. Figure 8 illustrates how a single hypervisor consumes memory from a pool of resources. vsphere memory management features such as memory overcommitment, transparent page sharing, and memory ballooning can reduce total memory usage and increase consolidation ratios in the hypervisor. Figure 8. Hypervisor memory consumption Memory virtualization techniques allow the vsphere hypervisor to abstract physical host resources such as memory to provide resource isolation across multiple virtual machines and avoid resource exhaustion. In cases where advanced processors (such as Intel processors with EPT support) are deployed, memory abstraction takes place within the CPU. Otherwise, it occurs within the hypervisor itself by using a feature known as shadow page tables. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 47

48 Chapter 5: Solution Design Considerations and Best Practices vsphere provides the following memory management techniques: Memory over-commitment Memory over-commitment occurs when more memory is allocated to virtual machines than is physically present in a VMware vsphere host. Using sophisticated techniques such as ballooning and transparent page sharing, vsphere is able to handle memory over-commitment without any performance degradation. However, if more memory is actively used than is present on the server, vsphere might resort to swapping portions of a virtual machine's memory. Non-Uniform Memory Access (NUMA) vsphere uses a NUMA load-balancer to assign a home node to a virtual machine. Memory access is local and provides the best performance possible, because memory for the virtual machine is allocated from the home node. Applications that do not directly support NUMA also benefit from this feature. Transparent page sharing Virtual machines running similar operating systems and applications typically have identical sets of memory content. Page sharing allows the hypervisor to reclaim the redundant copies and return them to the host s free memory pool for reuse. Memory compression vsphere uses memory compression to store pages that would otherwise be swapped out to disk through host swapping, in a compression cache located in the main memory. Memory ballooning Memory ballooning relieves host resource exhaustion by allocating free pages from the virtual machine to the host for reuse with little or no impact on the application s performance. Hypervisor swapping Hypervisor swapping causes the host to force arbitrary virtual machine pages out to disk. For further information, refer to the VMware white paper Understanding Memory Resource Management in VMware vsphere 5.0. Memory configuration guidelines Proper sizing and configuration of the solution requires care when configuring server memory. This section provides guidelines for allocating memory to virtual machines and considers vsphere overhead and virtual machine memory settings. vsphere memory overhead There is memory space overhead associated with virtualizing memory resources. This overhead has two components: The system overhead for the VMkernel Additional overhead for each virtual machine The overhead for the VMkernel is fixed, whereas the amount of additional memory for each virtual machine depends on the number of virtual CPUs and the amount of memory configured for the guest OS. 48 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

49 Virtual machine memory settings Chapter 5: Solution Design Considerations and Best Practices Figure 9 shows the memory settings parameters in a virtual machine, including: Configured memory Physical memory allocated to the virtual machine at the time of creation Reserved memory Memory that is guaranteed to the virtual machine Touched memory Memory that is active or in use by the virtual machine Swappable Memory that can be de-allocated from the virtual machine if the host is under memory pressure from other virtual machines using ballooning, compression, or swapping. Figure 9. Virtual machine memory settings EMC recommends that you follow these best practices for virtual machine memory settings: Do not disable the default memory reclamation techniques. These lightweight processes provide flexibility with minimal impact to workloads. Intelligently size memory allocation for virtual machines. Over-allocation wastes resources, while under-allocation causes performance impacts that can affect other virtual machines sharing resources. Overcommitting can lead to resource exhaustion if the hypervisor cannot procure memory resources. In severe cases, when hypervisor swapping occurs, virtual machine performance is adversely affected. Having performance baselines of your virtual machine workloads assists in managing this situation. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 49

50 Chapter 5: Solution Design Considerations and Best Practices Allocating memory to virtual machines Adequate server capacity is required for two purposes in the solution: Network design considerations To support the required infrastructure services such as authentication/ authorization, DNS, and database For further details on the hosting requirements for these infrastructure services, refer to the VSPEX Private Cloud Proven Infrastructure Guide listed in Essential reading. To support the virtualized desktop infrastructure In this solution, 2 GB of memory is assigned to each virtual machine, as defined in Table 5. The solution was validated with statically assigned memory and no over-commitment of memory resources. If memory over-commitment is used in a real-world environment, regularly monitor the system memory utilization and associated page file I/O activity to ensure that a memory shortfall does not cause unexpected results. VSPEX solutions define minimum network requirements and provide general guidance on network architecture while allowing the customer to choose any network hardware that meets the requirements. If additional bandwidth is needed, it is important to add capability at both the storage array and the hypervisor host to meet the requirements. The options for network connectivity on the server depend on the type of server. VNX storage arrays have a number of included network ports and have the option to add ports using EMC UltraFlex I/O modules. For reference purposes in the validated environment, EMC assumes that each virtual desktop generates 10 I/Os per second with an average size of 4 KB. This means that each virtual desktop generates at least 40 KB/s of traffic on the storage network. For an environment rated for 1,750 virtual desktops, this means a minimum of approximately 70 MB/sec, which is well within the bounds of modern networks. However, this does not consider other operations. For example, additional bandwidth is needed for: User network traffic Virtual desktop migration Administrative and management operations The requirements for each of these operations depend on how the environment is used. It is not practical to provide concrete numbers in this context. However, the networks described for the reference architectures in this solution should be sufficient to handle average workloads for these operations. Regardless of the network traffic requirements, always have at least two physical network connections that are shared by a logical network to that ensure a single link failure does not affect the availability of the system. Design the network so that in the event of a failure, the aggregate bandwidth is sufficient to accommodate the full workload. 50 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

51 Chapter 5: Solution Design Considerations and Best Practices The network infrastructure must meet the following minimum requirements: Redundant network links for the hosts, switches, and storage Support for link aggregation Traffic isolation based on industry best practices Validated network hardware Table 12 lists the hardware resources for the network infrastructure validated in this solution. Table 12. Minimum switching capacity Storage type XtremIO Block: virtual desktop storage VNX File: optional user data storage Configuration 2 physical switches 2 x FC/CEE/10 GbE ports per VMware vsphere server for storage network 2 x FC/CEE/10 GbE ports per SC for desktop data 2 physical switches 2 x 10 GbE ports per VMware vsphere server 1 x 1 GbE port per Control Station for management 2 x 10 GbE ports per Data Mover for data Notes: The solution may use 1 Gb network infrastructure as long as the underlying requirements for bandwidth and redundancy are fulfilled. This configuration assumes that the VSPEX implementation is using rack-mounted servers; for implementations based on blade servers, ensure that similar bandwidth and high availability capabilities are available. Network configuration guidelines This section provides guidelines for setting up a redundant, highly available network configuration. The guidelines take into account network redundancy, link aggregation, traffic isolation, and jumbo frames. The configuration examples are for IP-based networks, but similar best practices and design principles apply for the Fibre Channel storage network option. Network redundancy The infrastructure network requires redundant network links for each vsphere host, the storage array, the switch interconnect ports, and the switch uplink ports. This configuration provides both redundancy and additional network bandwidth. This configuration is also required regardless of whether the network infrastructure for the solution already exists or is deployed with other solution components. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 51

52 Chapter 5: Solution Design Considerations and Best Practices Figure 10 provides an example of highly available XtremIO FC network topology. Figure 10. Highly-available XtremIO FC network design example 52 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

53 Chapter 5: Solution Design Considerations and Best Practices Figure 11 provides an example of highly available VNX network topology. Figure 11. Highly-available VNX Ethernet network design example Link aggregation EMC VNX arrays provide network high availability or redundancy by using link aggregation. Link aggregation enables multiple active Ethernet connections to appear as a single link with a single MAC address and, potentially, multiple IP addresses. 2 In this solution, we configured the Link Aggregation Control Protocol (LACP) on the VNX array to combine multiple Ethernet ports into a single virtual device. If a link is lost in the Ethernet port, the link fails over to another port. We distributed all network traffic across the active links. 2 A link aggregation resembles an Ethernet channel but uses the LACP IEEE 802.3ad standard. This standard supports link aggregations with two or more ports. All ports in the aggregation must have the same speed and be full duplex. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 53

54 Chapter 5: Solution Design Considerations and Best Practices Traffic isolation This solution uses virtual local area networks (VLANs) to segregate network traffic of various types to improve throughput, manageability, application separation, high availability, and security. VLANs segregate network traffic to enable traffic of different types to move over isolated networks. In some cases, physical isolation is required for regulatory or policy compliance reasons, but in most cases logical isolation using VLANs is sufficient. This solution calls for a minimum of two VLANs: Client access Management Figure 12 shows the design of these VLANs. Figure 12. Required networks The client access network is for users of the system (clients) to communicate with the infrastructure, including the virtual machines and the CIFS shares hosted by the VNX array. The management network provides administrators with dedicated access to the management connections on the storage array, network switches, and hosts. Some best practices call for additional network isolation for cluster traffic, virtualization layer communication, and other features. These additional networks can be implemented, but they are not required. 54 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

55 Chapter 5: Solution Design Considerations and Best Practices Figure 12 demonstrates the network connectivity requirements for a VNX array using 10 GbE network connections. Create a similar topology when using 1 GbE network connections. Storage design considerations Overview The solution includes layouts for the disks used in the VNX portion of the solution for validation testing. Each layout balances the available storage capacity with the performance capability of the drives. There are several layers to consider when designing the storage layouts. Specifically, a collection of disks in the array is assigned to a storage pool. From that pool, you can provision LUNs to create a storage pool for file, which is used when creating file systems to act as CIFS shares for user data. Each layer has a specific configuration that is defined for the solution and documented in the EMC VSPEX End-User Computing for Citrix XenDesktop 7.5 and VMware vsphere Implementation Guide. It is generally acceptable to replace drive types with a type that has more capacity with the same performance characteristic, or with a type that has the same capacity and higher performance characteristics. It is also acceptable to change the placement of drives in the drive shelves in order to comply with updated or new drive shelf arrangements. Where there is a need to deviate from the proposed number and type of drives specified or the specified pool and datastore layouts, ensure that the target layout delivers the same or greater resources to the system. Validated storage hardware and configuration vsphere supports more than one method of using storage when hosting virtual machines. We tested the configurations described in Table 13 using FC, and the storage layouts described adhere to all current best practices. If required, a customer or architect with the necessary training and background can make modifications based on their understanding of the system s usage and load. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 55

56 Chapter 5: Solution Design Considerations and Best Practices Table 13. Storage hardware Purpose XtremIO shared storage VNX shared storage Optional for user data (includes hot spares) Configuration Common: 2 x FC/CEE/10 GbE interfaces per storage controller 1 x 1 GbE interface per storage controller for management For 1,750 virtual desktops Starter X-Brick configuration with 13 x 400 GB flash drives For 3,500 virtual desktops X-Brick configuration with 25 x 400 GB flash drives Common: VNX x 10 GbE interfaces per Data Mover 1 x 1 GbE interface per control station for management 2 x Data Movers (1,750 users; active/standby) For 3,500 virtual desktops: 1 additional Data Mover (total of 2 active/1 standby) For 1,750 virtual desktops: 34 x 2 TB 7,200 rpm 3.5-inch NL-SAS disks 3 x 100 GB, 3.5-inch flash drives For 3,500 virtual desktops: 50 x 2 TB 7,200 rpm 3.5-inch NL-SAS disks 5 x 100 GB 3.5-inch flash drives Note: For VNX arrays, EMC recommends configuring at least one hot spare for every 30 drives of a given type. The recommendations in Table 13 include hot spares. vsphere storage virtualization This section provides guidelines for setting up the storage layer of the solution to provide high availability and the expected level of performance. VMware vsphere provides host-level storage virtualization. It virtualizes the physical storage and presents the virtualized storage to the virtual machine. A virtual machine stores its OS and all other files related to the virtual machine activities in a virtual disk. The virtual disk can be one file or multiple files. VMware uses a virtual SCSI controller to present the virtual disk to the guest OS running inside the virtual machine. The virtual disk resides in either a VMware Virtual Machine File system (VMFS) datastore or an NFS datastore. An additional option, raw device mapping (RDM), allows the virtual infrastructure to connect a physical device directly to a virtual machine. 56 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

57 Chapter 5: Solution Design Considerations and Best Practices Figure 13 shows the various VMware virtual disk types, including: VMFS A cluster file system that provides storage virtualization optimized for virtual machines. VMFS can be deployed over any SCSI-based local or network storage. Raw device mapping Uses a Fibre Channel or iscsi protocol and allows a virtual machine to have direct access to a volume on the physical storage. Figure 13. VMware virtual disk types High availability and failover This VSPEX solution provides a highly available virtualized server, network, and storage infrastructure. When implemented in accordance with this guide, it provides the ability to survive single-unit failures with minimal impact to business operations. This section describes the high availability features of the solution. Virtualization layer EMC recommends that you configure high availability in the virtualization layer and automatically allow the hypervisor to restart virtual machines that fail. Figure 14 illustrates the hypervisor layer responding to a failure in the compute layer. Figure 14. High availability at the virtualization layer By implementing high availability at the virtualization layer, the infrastructure attempts to keep as many services running as possible, even in the event of a hardware failure. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 57

58 Chapter 5: Solution Design Considerations and Best Practices Compute layer While the choice of servers to implement in the compute layer is flexible, it is best to use the enterprise class servers designed for data centers. This type of server has redundant power supplies, as shown in Figure 15. You should connect these to separate Power Distribution Units (PDUs) in accordance with your server vendor s best practices. Figure 15. Redundant power supplies We also recommend that you configure high availability in the virtualization layer. This means that you must configure the compute layer with enough resources to ensure that the total number of available resources meets the needs of the environment, even with a server failure. Figure 14 demonstrates this recommendation. Network layer The advanced networking features of the VNX family provide protection against network connection failures at the array. Each vsphere host has multiple connections to user and storage Ethernet networks to guard against link failures, as shown in Figure 16. Spread these connections across multiple Ethernet switches to guard against component failure in the network. Figure 16. VNX Ethernet network layer high availability 58 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

59 Chapter 5: Solution Design Considerations and Best Practices Having no single points of failure in the network layer ensures that the compute layer will be able to access storage and communicate with users even if a component fails. Storage layer The XtremIO and VNX families are designed for five 9s (99.999%) availability by using redundant components throughout the array, as shown in Figure 17 and Figure 18. All of the array components are capable of continued operation in case of hardware failure. The RAID disk configuration on the array provides protection against data loss due to individual disk failures, and you can dynamically allocate the available hot spare drives to replace a failing disk. Figure 17. XtremIO series high availability Figure 18. VNX series high availability EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 59

60 Chapter 5: Solution Design Considerations and Best Practices EMC storage arrays are designed to be highly available by default. Use the installation guides to ensure that there are no single unit failures that result in data loss or unavailability. Validation test profile Profile characteristics Table 14 shows the desktop definition and storage configuration parameters that we validated with the environment profile. Table 14. Validated environment profile Profile characteristic Virtual desktop OS CPU per virtual desktop Value Windows 8.1 Enterprise (32-bit) 1 vcpu Number of virtual desktops per CPU core 5 RAM per virtual desktop Desktop provisioning method Average storage available for each MCS linked clone virtual desktop Average storage available for each PVS streamed virtual desktop Average IOPS per virtual desktop at steady state Average peak IOPS per virtual desktop during boot storm Number of datastores to store virtual desktops Number of virtual desktops per datastore Disk and RAID type for XtremIO virtual desktop datastores Disk and RAID type for VNX CIFS shares to host user profiles and home directories (optional) 2 GB MCS linked clones or PVS streamed desktops 6 GB (vmdk and vswap) 20 GB (PVS write cache and personal vdisk vmdk and vswap) 10 IOPS 175 IOPS 1,750 MCS linked clone desktops: 14 1,750 PVS streamed desktops: 7 3,500 MCS linked clone desktops: 28 3,550 PVS streamed desktops: MCS linked clones PVS streamed 400 GB emlc SSD drives EMC XtremIO proprietary data protection XDP that delivers RAID 6-like data protection but better than the performance of RAID 10 RAID 6, 2 TB, 7,200 rpm, 3.5-inch NL-SAS disks 60 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

61 EMC Data Protection configuration guidelines Chapter 5: Solution Design Considerations and Best Practices Data protection profile characteristics Table 15 shows the data protection environment profile that we validated for the solution. The solution outlines the backup storage (initial and growth) and retention needs of the system. Gather additional information to further size Avamar, including tape-out needs, RPO and RTO specifics, and multisite environment replication needs. Table 15. Data protection profile characteristics Profile characteristic User data Value 17.5 TB for 1,750 virtual desktops 35 TB for 3,500 virtual desktops Note: 10 GB per desktop Daily change rate for user data User data 2% Retention policy # Daily 30 daily # Weekly 4 weekly # Monthly 1 monthly Data protection layout Avamar provides various deployment options depending on the specific use case and the recovery requirements. In this case, the solution is deployed with an Avamar data store. This enables unstructured user data to be backed up directly to the Avamar system for simple file-level recovery. This data protection solution unifies the backup process with the deduplication software and system and achieves the highest levels of performance and efficiency. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 61

62 Chapter 5: Solution Design Considerations and Best Practices VSPEX for Citrix XenDesktop with ShareFile StorageZones solution With some added infrastructure, the VSPEX end-user computing for Citrix XenDesktop solution supports Citrix StorageZones with Storage Center. ShareFile StorageZones architecture Figure 19 shows the high-level architecture of a ShareFile StorageZones deployment. Figure 19. ShareFile high-level architecture The architecture consists of the following components: Client Accesses the ShareFile service through one of the native tools, such as a browser or Citrix Receiver, or directly through the ShareFile API. Control Plane Performs functions such as storing files, folders, and account information, access control, reporting, and various other brokering functions. The Control Plane resides in multiple Citrix data centers located worldwide. StorageZones Defines the locations where data is stored. 62 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

63 Chapter 5: Solution Design Considerations and Best Practices StorageZones ShareFile Storage Center extends the ShareFile software as a service (SaaS) cloud storage by providing on-premises private storage that is, StorageZones. ShareFile on-premises storage differs from cloud storage as follows: ShareFile-managed cloud storage is a public multitenant storage system maintained by Citrix. By default, ShareFile stores data in cloud storage. A ShareFile Storage Center is a private single-tenant storage system maintained by the customer and accessible only by approved customer accounts. Storage Center enables you to configure private, on-premises StorageZones, which define the locations where data is stored and enable performance optimization by locating data storage close to users. You can use StorageZones with or instead of the ShareFile-managed cloud storage. Storage Center is a web service that handles all HTTPS operations from end users and the ShareFile control subsystem. The ShareFile control subsystem handles all operations not related to file contents, such as authentication, authorization, file browsing, configuration, metadata, sending and requesting files, and load balancing. The control subsystem also performs Storage Center health checks and prevents offline servers from sending requests. The ShareFile control subsystem is maintained in Citrix online data centers. Design considerations Based on an organization s performance and compliance requirements, consider the number of StorageZones and where best to locate them. For example, if users are in Europe, storing files in a Storage Center in Europe provides both performance and compliance benefits. In general, assigning users to the StorageZones location that is closest to them geographically is the best practice for optimizing performance. For a production deployment of ShareFile, the best practice is to use at least two servers with Storage Center installed for high availability. When you install Storage Center, you create a StorageZone. You can then install Storage Center on another server and join it to the same StorageZone. Storage Centers that belong to the same StorageZones must use the same file share for storage. VSPEX for ShareFiles StorageZones architecture Figure 20 shows the logical architecture of the VSPEX for ShareFile StorageZones solution. The customer can select any server and networking hardware that meets or exceeds the minimum requirements, while the recommended storage delivers a highly available architecture for a ShareFile StorageZones deployment. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 63

64 Chapter 5: Solution Design Considerations and Best Practices Figure 20. VSPEX for Citrix XenDesktop with ShareFile StorageZones: logical architecture Server requirements A high-availability production environment requires a minimum of two servers (virtual machines) with Storage Center installed. Table 16 details the minimum requirements for CPU and memory to implement Citrix ShareFile StorageZones with Storage Center. Table 16. Minimum hardware resources for ShareFile StorageZones with Storage Center CPU (cores) Memory (GB) Reference 2 4 Storage Center system requirements on the Citrix edocs website. 64 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

65 Network requirements Chapter 5: Solution Design Considerations and Best Practices The networking components can be implemented using 1 Gb or 10 Gb IP networks, provided that bandwidth and redundancy are sufficient to meet the minimum requirements of the solution. Provide sufficient network ports to support the additional two Storage Center servers. Storage requirements ShareFile StorageZones requires a CIFS share to provide private data storage for Storage Center. The VNX, which provides the storage for VSPEX end-user computing solutions, provides both file and block access and an extensive feature set that makes it an ideal choice for ShareFile StorageZones deployments. Table 17 details the recommended VNX storage for the StorageZones CIFS share. Table 17. Recommended VNX storage for ShareFile StorageZones CIFS share CIFS share for (number of users) Configuration Notes 1750 users Twenty-four 2 TB, 7,200 rpm 3.5-inch NL-SAS disks (6+2 RAID 6) The configuration assumes 3500 users Forty-eight 2 TB, 7,200 rpm 3.5-inch NL-SAS disks (6+2 RAID 6) that each user has 10 GB of private storage space. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 65

66 Chapter 5: Solution Design Considerations and Best Practices 66 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

67 Chapter 6: Reference Documentation Chapter 6 Reference Documentation This chapter presents the following topics: EMC documentation Other documentation EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 67

68 Chapter 6: Reference Documentation EMC documentation Other documentation The following documents, located on EMC Online Support provide additional and relevant information. Access to these documents depends on your login credentials. If you do not have access to a document, contact your EMC representative. EMC XtremIO Storage Array User Guide EMC XtremIO Storage Array Operations Guide EMC XtremIO Storage Array Software Installation and Upgrade Guide EMC XtremIO Storage Array Hardware Installation and Upgrade Guide EMC XtremIO Storage Array Security Configuration Guide EMC XtremIO Storage Array Pre-Installation Checklist EMC XtremIO Storage Array Site Preparation Guide EMC VNX5400 Unified Installation Guide EMC VSI for VMware vsphere: Storage Viewer Product Guide EMC VSI for VMware vsphere: Unified Storage Management Product Guide VNX Installation Assistant for File/Unified Worksheet VNX FAST Cache: A Detailed Review White Paper Deploying Microsoft Windows 8 Virtual Desktops Applied Best Practices White Paper EMC PowerPath/VE for VMware vsphere Installation and Administration Guide EMC PowerPath Viewer Installation and Administration Guide EMC VNX Unified Best Practices for Performance Applied Best Practices White Paper The following documents, available on the VMware website, provide additional and relevant information: VMware vsphere Installation and Setup Guide VMware vsphere Networking VMware vsphere Resource Management VMware vsphere Storage Guide VMware vsphere Virtual Machine Administration VMware vsphere Virtual Machine Management VMware vcenter Server and Host Management Installing and Administering VMware vsphere Update Manager Preparing the Update Manager Database 68 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

69 Preparing vcenter Server Databases Chapter 6: Reference Documentation Understanding Memory Resource Management in VMware vsphere 5.0 The following documents, available on the Citrix website, provide additional and relevant information: Definitive Guide to XenApp 7.5 and XenDesktop 7.5 Windows 7 Optimization Guide for Desktop Virtualization Windows 8 and 8.1 Virtual Desktop Optimization Guide Storage Center system requirements The following documents, available on the Microsoft website, provide additional and relevant information: Installing Windows Server 2012 R2 SQL Server Installation (SQL Server 2012) EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 69

70 Chapter 6: Reference Documentation 70 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

71 Appendix A: Customer Sizing Worksheet Appendix A Customer Sizing Worksheet This appendix presents the following topic: Customer Sizing Worksheet for end-user computing EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 71

72 Chapter 6: Reference Documentation Customer Sizing Worksheet for end-user computing Before selecting a reference architecture on which to base a customer solution, use the Customer Sizing Worksheet to gather information about the customer s business requirements and to calculate the required resources. Table 18 shows a blank worksheet. To enable you to easily print a copy, a standalone copy of the worksheet is attached to this in Microsoft Office Word format. Table 18. Customer sizing worksheet User Type vcpus Memory (GB) IOPS Equivalent reference virtual desktops No. of users Total reference desktops Resource requirements Equivalent reference virtual desktops Resource requirements Equivalent reference virtual desktops Resource requirements Equivalent reference virtual desktops Resource requirements Equivalent reference virtual desktops Total 72 EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere

73 Appendix A: Customer Sizing Worksheet To view and print the worksheet: 1. In Adobe Reader, open the Attachments panel as follows: Select View > Show/Hide > Navigation Panes > Attachments or Click the Attachments icon as shown in Figure 21. Figure 21. Printable customer sizing worksheet 2. Under Attachments, double-click the attached file to open and print the worksheet. EMC VSPEX End-User Computing: Citrix XenDesktop 7.5 and VMware vsphere 73