Examinations for Semester I / 2010 Semester II

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1 Programme BSc (Hons) Accounting with Finance BSc(Hons) Financial Services Law BSc (Hons) Management -BATCH 1 G BSc (Hons) Management (Batch 1) General & Law BSc (Hons) Management (Batch 2) Mktg & Fin BSc (Hons) Management Cohort BACF/10/FT Aug BACF/10/PT Aug BFSL/10/FT-Aug BMAN/09/FT-Batch 1 G BMAN/10/FT (1) Aug BMAN/10/FT (2) Aug BMAN/10/FT-Mar BMAN/10/PT Aug BSc (Hons) Management with specialisation in Law BMAN/10/PT Mar Examinations for Semester I / 2010 Semester II MODULE: ICT IN ORGANISATIONS MODULE CODE: MMIS1201 Duration: 2 Hours Instructions to Candidates: 1. This question paper consists of Section A and Section B. 2. Section A is compulsory and contains 50 Multiple Choice Questions (MCQ). 3. Answer any two questions from Section B. 4. Use the MCQ answer sheet provided to answer all Section A questions and encircle the correct answer. 5. Use the answer booklet provided to answer the Section B questions. 6. Each MCQ contains only one correct answer. 7. Always start a new question for Section B on a fresh page. 8. Total Marks: 100. This question paper contains 50 MCQ questions in Section A, 4 questions in Section B and 9 pages. Page 1 of 9

2 SECTION A: COMPULSORY (50 MARKS) 1. Which is not a kind of register? A Variable B Accumulator C Storage D Address 2. The physical components of memory are called: A The bus C The memory chips B The hard disks D None of the answers 3. Data and instructions are put into primary storage by: A The control unit B Memory C Secondary storage D The ALU 4. The System Bus is: A The computer casing B The electrical signal that carries data C The CPU D None of the answers 5. Computer operations are synchronized by A Megabytes B E-time C The CPU clock D The binary system 6. are often cheaper with less flexibility and security. A Embedded systems B Ready made softwares C Tailor made softwares D Openware systems 7. In each program can control the CPU as long as needed. A Cooperative multitasking B Strategic multitasking C Tactical multitasking D Preemptive multitasking 8. Which one is productivity software? A IRC C NotePad B Solitaire D MS Access 9. allows users with programming experience to revise and change the programming code to suit their individual requirements. A Operating System C Ready made Software B Entertainment Software D Open Source Software Page 2 of 9

3 10. Which one of the following is not a multitasking Operating System? A MS DOS C Mandriva Linux 8.1 B Unix D MS Windows Which of the following indicates a virus infection? A Computer freezes up C Programs quit working B Documents become inaccessible D All of the answers 12. Which kind of threat to computer security are intentional threats generally attributed to hackers that can cause more damage to an organisation? A External threat B Non-malicious threat C Internal threat D Malicious threat 13. is a device that translates IP addresses used within one network into different IP addresses known to another network. A DMZ B OCR C PGP D NAT 14. Which one of the following is not a goal of computer security? A Detection B Recovery C Prevention D Prosecution 15. Which of the following represents a category of viruses? A File infectors B Macro viruses C To Increase bandwidth D All of the answers 16. controls access to computer resources. A Malware C Boot record infectors B Passwords D Spam 17. of a specific frequency can bend and follow the earth contour. A Microwave C Light B Radio wave D Infra-red 18. cable consists of an inner copper core and a second conducting outer sheath. A Twisted-pair C Fibre-optic B Coaxial D Shielded twisted-pair 19. TCP/IP. A Is the standard protocol for the C Stands for Transfer Control internet Protocol/internet protocol B Does the packeting of messages D All of the answers Page 3 of 9

4 20. Which of the following devices are usually not present in a Local Area Network? A Server C Lights B Printers D None of the answers 21. The speed of an ink-jet printer is measured by the number of it can print. A lines per minute (lpm) C manuscripts per hour (mph) B characters per second (cps) D pages per minute (ppm) 22. is an application program which is more suitable for presentation purposes. A KDE C MS Word B MS PowerPoint D Outlook Express 23. is an example of an operating System. A Bootstrap Loader C Office 2007 B CAD D Windows Vista 24. A multitasking operating system is one where A more than one task can be executed at a time B a computer has more than one processor C a single task is carried out at a time D many tasks are executed sequentially 25. Linux is an example of A Licensed Software B Open Source Software C Closed Software D Application Software 26. A spreadsheet software is more suitable for: A Processing data in tabular forms C Creating web pages B Writing a letter D Sending s 27. Which of the following you do before cleaning your computer? A Turn it off and unplug it. C Press the keys Ctrl+Alt+Del at the same time. B Press the space key on the keyboard. D Plug it in and turn it on. 28. The four common types of files are document files, worksheet files, database files, and. A presentation files B system files C digital files D program files Page 4 of 9

5 29. Which one is not an example of an Internet Browser? A Google Chrome C Internet Explorer B Mozilla Firefox D Windows Explorer 30. The magnetic pattern of the numbers in a cheques is read by a special reader called A OCR C MICR B OMR D Magnetic Stripe Reader 31. Which of these is a type of scanner? A Flatbed Scanner C Drum Scanner B Slide Scanner D All of the answers 32. Sometimes a computer can read out test that has been entered into it by using a computerised or recorded voice. This type of system is known as: A Speech Recorder C Speech Synthesis B Speech Recognition D Speech Converter 33. A touch screen is a special kind of screen which is sensitive to A Light C Touch B Electric current D All the answers 34. The aim of a Management Information System is to: A Automate routine business transactions B Provide summarised information to managers for decision making C D Link up with several internal and external information systems for problem-specific decision making Solve complex domain-specific business problems 35. Which of the following can be classified as data A Employee Productivity C Market Share Evolution B Age D Daily Sales 36. In the context of the Information System Life Cycle, system design is done to: A plan how the information system will meet customer requirements B develop the system using a programming language C perform user training, user documentation and maintenance of the system. D verify if it is worthwhile proceeding with the project 37. Which of the following statements concerning characteristics of data is FALSE A Data should be pertinent to the business B Data should be dependable C Data should contain errors to check if the system can detect them D Data should be more precise Page 5 of 9

6 38. Why is it recommended to collect data directly at source? A It is more pleasant C there is no other way of collecting data B It ensures there are less errors D It ensures that the data is easily introduced by human intervention understandable 39. Which is not a reason for considering the people dimension in an information system. A People make decisions with the help of information systems B An information system is used by people C People can block an information system by merely not using it D None of the answers 40. The problem-solving ability of an expert system comes from A Dark bars in the bar code absorb light and white spaces reflect light B using such methods as fuzzy logic C simple true/false logic to evaluate data D its stored high quality, specific knowledge about a given subject 41. What does HTML stand for? A Hyper Transfer Marking Language B HyperMedia Markup Language C Hyper Transfer Markup Language D HyperText Markup Language 42. IT (Information Technology) can be broken into A four generic areas C Six generic areas B Five generic areas D Seven generic areas 43. What type of virus self-replicates and resides in your machine A Shell C Trojan B Worm D Boot sector 44. Which of the following can help reduce Spam? A Don t reply to any spam messages you receive B Use spam-blocking features provided C Don t include your address on any posting you make to a public message board D All of the answers 45. A wizard is an interactive computer program that helps a user A apply for more problems C get more problem solving applications B solve a problem D get more multimedia projects Page 6 of 9

7 46. Which memory technologies belong to a non permanent random access memory? A NP RAM C EPROM B Flash ROM D SDRAM 47. In fibre optics, the signal is A Light pulses C Radio waves B Microwaves D Infrared waves 48. Which of the following is a form of data communication impairment? A Sound C Waves B Noise D Light 49. What does VPN stands for? A Virtual Personal Network B Virtual Private Network C Virtual Privacy Networking D Very Private Network 50. What does ADSL stands for? A Assymetric Digital Subscriber Link B Asynchronous Digital Subscriber Line C Asymmetric Digital Subscriber Line D Asynchronous Digital Subscriber Link Page 7 of 9

8 SECTION B: ANSWER ANY TWO QUESTIONS QUESTION 1: (25 MARKS) (a) List and briefly explain with the help of a diagram, the different (6 marks) components of a System Unit. (b) List 3 types of bus that can be found on a motherboard. (3 marks) (c) Explain what you understand by: (i) Electronic Data Interchange; (3 marks) (ii) Desktop Publishing (3 marks) (d) Explain the importance of using cache memory inside a computer. (2 marks) (e) Explain how IT have had a huge impact and influence on: (i) Education; (3 marks) (ii) Businesses. (3 marks) (f) What is the difference between data and information? (2 marks) QUESTION 2: (25 MARKS) (a) List and briefly explain all the components of a computer based (6 marks) Information System. (b) What is an MIS and how does it differ from a DSS? (2 marks) (c) What are Transaction Processing Systems and list the organisational (2 marks) benefits that such systems offer? (d) What is a computer virus? List 4 steps which you can use to minimize (5 marks) the chances of being infected by a virus. (e) Briefly explain the meaning of the following terms: (i) DMZ (2 marks) (ii) IDS (2 marks) (iii) NAT (2 marks) (f) What is the standard communication protocol used for the internet? (2 marks) (g) Briefly explain what is: (i) E-banking; (ii) E-Marketing. Page 8 of 9

9 QUESTION 3: (25 MARKS) (a) (b) The first software that is installed on all computer systems is the Operating System (OS). Clearly define what is an OS and list four of its main functions? Describe what do you understand by a Peer-to-Peer Network and give its benefits (6 marks) (5 marks) (c) Differentiate between Circuit and Packet switching? (6 marks) (d) Windows 7 is a multitasking and multiprocessing Operating System. (i) What do you understand by the term multitasking? (ii) List two types of multitasking. (1mark) (2marks) (e) FILL IN THE BLANKS WITH THE MOST APPROPRIATE WORD(S). (i) Different communication media will have different capacity, known as its, it is the range of frequencies that a communication media can carry. (ii) Both and transmits data electrically through a metal conductor, usually copper. These metals have to be protected from water and other corrosive substances. Additionally they have to be shielded to reduce noise. (iii) transmits data using light, as opposed to electrical signals, and is therefore immune to electrical noise. They have much higher bandwidth. (iv) Computers can be interconnected in different layouts, known as its. (v) A topology links all the nodes together in a chain. Data messages travel in only one direction through these nodes. Each node receives the data and check whether it is the intended recipient. If not, the data is sent to the next node. ***END OF QUESTION PAPER*** Page 9 of 9

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