Wide Body Cabinet - Cashline Seiko PSA-66 Ticket Printer

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1 Wide Body Cabinet - Cashline Seiko PSA-66 Ticket Printer Rev

2 RELEASE INFO Wide Body Cabinet (WBC) - Cashline Seiko PSA-66 Ticket Printer Rev. 1.2 Rel Atronic International GmbH. All rights reserved. 2

3 INTRODUCTION Ticket Printer Seiko Instruments Model PSA-66-ST Caution: The printer is not hot-connectable and any attempt to do so can permanently damage the printer! Introduction The PSA-66 thermal printing subassembly is designed for coinless gaming machines as well as a broad range of kiosk applications. Fanfold perforated voucher paper stock (in standard U.S. currency size) can be quickly and easily loaded. Print quality is outstanding so bar codes, containing security and other data, are always clear and machine readable, without the need for any type of bar code verifier. Plus, there are no consumables such as printer ribbons to buy. Features Simple Paper Loading Ticket Out Sensing Fanfold, perforated vouchers No consumable supplies required Clear, consistent output Security data contained in bar code Information from the Seiko PSA-66-ST Operator's Manual Information in this Module used with the expressed consent of Seiko Instruments Inc. 3

4 COMPONENTS Components 1. Front Bezel Display 2. Error! LED 3. Status LED 4. FEED Button 5. CUT Button (no function) 6. Platen Release Lever 7. Paper Insertion Slot 8. Ribbon Cable Operator Controls and Indicators The printer is equipped with 2 status indicators and 2 operator controls to allow the operator to know the status of the printer at all times. The status indicators are: The Front Bezel Light The STATUS and ERROR LEDs on the keypad The operator controls for the printer are: The FEED Button The Platen Release Lever Bezel Operation The front bezel display allows the operator to determine the state of the printer on the casino floor, at a distance, without disturbing the game. The table below lists the various conditions which the bezel indicates. Bezel Display Status Bezel Display Solid On Slow Blink Fast Blink Off Status Printer Idle and Ready Paper Low Ticket Printer and/or Ticket in Chute Printer power off 4

5 HANDLING Paper Loading Generally, the only service required for the printer is to load new paper stacks. The automatic paper loading feature of this system simplifies this process to essentially two steps; putting the paper stack into the printer Paper Tray, and presenting paper to the Paper Feed Slot in the printer. The Platen Release Lever and the Feed Button are provided to assist in loading paper, but are normally not required. Follow these steps to load paper: 1. Pull open the printer drawer until the paper tray is completely accessible. Place the paper stack in the printer as indicated by the label in the bottom of the paper tray. 2. Insert paper into the paper loading slot. The printer will automatically pull through one or two tickets. Remove the excess tickets. Printer is now ready to print. 5

6 HANDLING Keypad LED Operation and Printer Status Conditions The keypad LEDs provide a more detailed reporting of system status. The Table below lists the status of the keypad LEDs in a variety of status which are defined following. Although there are a variety of error conditions which can occur, most printer errors are a result of the printer running out of paper or the operator lowering the Platen lever. This section lists the possible error which can occur, and how the condition is remedied. Condition Status LED Error LED Unit Powered Off OFF OFF Unit Ready ON OFF Unit Flushed ON ON Paper Out OFF ON Platen Down OFF ON Temperature Error OFF Med Blink Voltage Error OFF Slow Blink Print Head Error ON Fast Blink Mising Black Index Mark ON Fast Blink Paper Jam ON Fast Blink UNIT FLUSHED: This condition results when the printer has improperly loaded or firmware is not installed. Remedy the condition by properly reloading new firmware. PAPER OUT: This condition results when the printer detects that paper is not present. The printer scans for a paper out condition at all times. Remedy the condition by loading a new paper stack. 6

7 HANDLING PLATEN DOWN: This condition results from lowering the head release lever (Platen Lever). To remedy the error, it is necessary to raise the blue lever on the side of the unit. TEMPERATURE ERROR: This condition results when the printer is in an over temperature condition. If the printer is operating in an environment where the ambient temperature is roughly room temperature, this error would most likely be the result of a hardware problem. The printer will automatically resume operation after the detected head temperature reaches legal operation limits. Note: Ambient temperature under bias = 0 C to +60 C VOLTAGE ERROR: If the printer detects a power supply voltage (+24VDC to +25VDC) outside of legal limits, then a voltage error occurs. This error could be the result of a poor cable connection. The printer will automatically resume operation after the power supply is detected within legal limits. PRINT HEAD ERROR: This type of error occurs when the printer senses an internal error due to connectivity or interfacing problem with the thermal print head. This can be a result of a cable problem between the main controller board and the printer engine. The printer will remain in this error state until the power is cycled or the unit is reset. If the problem persists, the printer will require service. MISSING BLACK INDEX MARK: If the paper type selected is indexed paper, and while feeding paper or printing a black mark is not seen within approximately 10 of paper, then this type of error will occur. The purpose of this error is to alert the user to the presence of the wrong kind of paper in the printer, or that the paper was inserted in the wrong direction (so the black mark index is rotated 180 degrees. The condition is cleared by raising of the head release lever (presumably to change the paper). PAPER JAM: This error indicates that the printer detected an error in the paper path for presenting the ticket to the customer. To clear this condition, open the printer head and inspect for a jammed ticket. 7

8 HANDLING Paper Feed Operation The printer has been designed to run with black mark indexed paper. Paper feeding is accomplished by use of the feed button. Each long press (~1 second) of the feed key will result in paper being advanced to the top of the next form. Cut Key Functions The CUT key performs no function in the PSA-66-ST printer and should be ignored. Self Test If the FEED key is depressed and held during power up or reset, a self test will be triggered which will result in the proper printing of a configuration ticket if the self test is successfully. Clearing a Paper Jam The printer has been designed to operate reliably with a minimum of paper jamming. Should it be necessary to clear a paper jam however, follow the simple instructions below. After the jam is cleared, perform these operations in reverse. When clearing a paper jam: DO: Insure that all paper paths from the entry point at the back of the paper well, through the printer and the presentation chute are clear of paper or obstructions Use the platen release lever located on the side of the unit Use the rotary screw at the top of the printer DO NOT: Ever allow a screw driver or other probing object to come into contact with the printer; this can cause permanent damage 8

9 HANDLING Servicing the printer Should the printer require service outside of the game, the sliding module which includes the majority of electronics may be easily removed and replaced. Removing the Inner Module Caution: The printer is not hot-connectable and any attempt to do so can permanently damage the printer! The sliding module of the PSA-66-ST may be removed from its stationary module by following the simple steps given below. To re-install the sliding module, repeat the steps in reverse order. 1. Turn off the machine power. 2. Slide the unit open until it locks in the open position. 3. Release the ribbon cable by spreading the finger latches at the rear of the unit. 4. Push inward on the locking bar at the front of the unit. 5. Slide the drawer module completely out of the stationary module. 9

10 CONNECTORS Seiko Printer Connections Bezel Port (Front View) Bezel Port Pinout PIN Function 1 Modulated +24VDC 2 No Connection 3 GND Base Printer Port (Bottom View) Base Printer Port Pinout PIN FUNCTION 1 No Connection 2 No Connection 3 No Connection 4 No Connection 5 No Connection 6 No Connection 7 GND 8 +24V 9 No Connection 10 RS232 GND 11 RS232 RXD 12 RS232 TXD 13 No Connection 14 No Connection 10

11 CONNECTORS Universal Dipswitches (Bottom View) Note: Dipswitch setting for use in Atronic machines (RS-232 mode) is: 1-6 OFF 7 ON 8 OFF 9 ON 10 ON Pos Function Configuration 1-6 Reserved OFF Switches 1-6 must allways be left off 7 Interface Select OFF Netplex ON RS Comm. Protocoll 8=OFF 9=OFF Illegal setting 8=ON 9=OFF serial 38400, N, 8, 1 8=OFF 9=ON serial 9600, N, 8, 1 8=ON 9=ON serial 57600, N, 8, 1 10 Handshaking OFF XON/XOFF + RTS hardware handshake ON RTS hardware handshake only 11

12 SENSOR OPERATIONS Sensor Operations Paper Out Sensor The paper out sensor is located within the pivoting printer head module and is used to terminate the print operation when paper has run completely out, and for proper form registration. The PSA-66-ST will cease printing and feeding operations once a paper out condition is detected. A paper out condition is corrected automatically by loading more paper to the unit. Paper Low Sensor The paper low sensor is located in the paper well, and is used to determine when the paper stack has approximately 30 tickets remaining. A paper low condition will be automatically reset once a stack with a greater height has been loaded. Paper low sensing only runs when the system is at idle and takes a few seconds to detect the new paper level. Paper Present Sensor The paper present sensor is located in the presentation chute of the unit and is used to determine when the customer has actually taken their cashout voucher. Paper Jam Sensing The printer supports detection of a paper jam condition through use of the paper present sensor. 12

13 SPARE PARTS Spare Parts Seiko Printer Bezel Assy Control Panel (Keypad) Low Paper Assy Ticket Taken Assy Bezel Port Motherboard Ribbon Cable Daughterboard

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