BioSmart PV-WTC Terminal

Transcription

1 BioSmart PV-WTC Terminal User Manual v1.05

2 Table of Contents Figures SPECIFICATIONS BioSmart PV-WTC Models Technical Specifications Factory settings Package contents USE, TRANSPORTATION AND STORAGE SAFETY REQUIREMENTS DISPOSAL WARRANTY INSPECTION CERTIFICATE TERMINAL DESCRIPTION Description of the Terminal s Front Panel Description of connection ports Description of the indicators and circuit board jumpers INSTALLATION Installation Notes Installation procedure Connecting Power Supply Connecting the terminal to an Ethernet network Connecting an electromechanical lock to the terminal s circuit board Connecting an electromagnetic lock through the BioSmart ZFlex... 23

3 8.6. Connecting door sensor and Push-To-Exit buttons Connecting to an external controller through Wiegand Configuring and Operating the Terminal Using the Keypad Settings System Employees Working with deposit boxes TROUBLESHOOTING SERVICING THE TERMINAL Checking physical condition of the terminal Checking for operation errors of the terminal Checking for operation errors STORAGE TRANSPORTATION DISPOSAL ENSURING OF THE OPERATION... 53

4 Figures FIGURE 1. EXTERIOR VIEW OF THE BIOSMART PV-WTC TERMINAL FIGURE 2. KEYPAD FIGURE 3. EXTERIOR VIEW OF TERMINAL S MAINBOARD FIGURE 4. MARKING ATTACHMENT POINTS FIGURE 5. CONNECTING POWER SUPPLY FIGURE 6. CONNECTING ETHERNET NETWORK FIGURE 7. CONTACTS IN THE CABLE FIGURE 8. CONNECTING AN ELECTROMECHANICAL LOCK FIGURE 9. CONNECTING AN ELECTROMAGNETIC LOCK VIA ZFLEX FIGURE 10. CONNECTING AN ELECTROMAGNETIC LOCK VIA ZFLEX FIGURE 11. CONNECTING DOOR SENSOR OR A BUTTON VIA BIOSMART ZFLEX FIGURE 12. CONNECTING TO AN EXTERNAL TERMINAL VIA WIEGAND FIGURE 13. BACKGROUND IN STANDBY MODE FIGURE 14. SEARCHING EMPLOYEES FIGURE 15. EMPLOYEE LIST FIGURE 16. EMPLOYEE LIST SELECTION FIGURE 17. EDITING EMPLOYEE PROFILE FIGURE 18. ADDING A NEW PALM VEIN REMPLATE FIGURE 19. ADDING A NEW TEMPLATE IN PROGRESS FIGURE 20. CORRECT PLACEMENT OF THE PALM FIGURE 21. FINISHING TEMPLATE ADDING PROCESS FIGURE 22. REGISTERING THE CARD CODE FIGURE 23. FINISHING CARD CODE ENROLLMENT PROCESS FIGURE 24. EDITING PIN-CODE FIGURE 25. ADDING AN EMPLOYEE FIGURE 26. STANDARD BACKGROUND IN THE DEPOSIT BOX OPERATING MODE FIGURE 27. BOX IS NOT FOUND FIGURE 28. SUCCESSFUL IDENTIFICATION FIGURE 29. ERROR TYPES... 50

5 Dear customers! Thank you for purchasing our product. With proper installation and use, this device will bring you many years of reliable service. The BioSmart PV-WTC time and attendance terminal is designed to be used as a part of the BioSmart biometric access control system. The terminal provides a means to track working hours and attendance by identifying users through the unique biometric characteristics of subcutaneous palm veins and RFID proximity cards. It can also be used for access monitoring and control. The terminal is compatible with BioSmart Studio software version V and above. The terminal can be supplied with one of the four options of integrated card readers: EM Marin (-EM, 125 khz, proximity) Mifare Classic/DESFire (-MFDS, MHz, smart) HID iclass SE/Prox (-ICLASS, MHz, smart) Legic Prime/Advant (-LEGIC, MHz, smart)

6 1. SPECIFICATIONS 1.1. BioSmart PV-WTC Models PV-WTC-EM PV-WTC-MFDS PV-WTC-ICLASS PV-WTC-LEGIC 1.2. Technical Specifications Palm vein scanner type Optical, near-infrared Maximum number of users* 1,000,000 Maximum number of card codes 1,000,000 Maximum number of palms 300,000 Maximum number of events 10,000,000 1:1000 vein matching identification time Less than 2 seconds False acceptance rate, % ** Integrated RFID card scanner Yes Card scanning range, mm up to 100 Display TFT х240 Keyboard keypad, 12 buttons BioSmart relay module support Yes Connection interface with computer Ethernet USB interface for configuration USB 2.0 Web interface for configuration Yes Wiegand bit output interface Yes On-board relay 12 VDC, 1 А Number of discrete inputs, pcs 1 Power supply specifications 12 VDC±15%, 1 A Outer dimensions (L x W x H), mm 215х150х117 Net weight, g 820 Gross weight, g 1270 Operating temperature range, С from 0 to plus 50 Operating relative air humidity, % not higher than 90

7 1.3. Factory settings Default IP address: Terminal address: Serial number (you can see it in the Info menu) Administrator default password: empty 1.4. Package contents Item Quantity BioSmart PV-WTC Terminal 1 Product certificate 1 Installation guide 1 Mounting kit (two 6х35 dowels, two 3.5х38 selftapping screws) 1

8 2. USE, TRANSPORTATION AND STORAGE Abrasive or chemically active materials should not be used to clean the outer surfaces of the device or the palm vein scanner. The terminal may be stored in the following environmental conditions: ambient air temperature from minus 40 to plus 50 С relative air humidity (without condensation) up to 98% Water, dust and other foreign substances should be prevented from entering the inside of the terminal during transportation and storage. Following storage of the terminal in low temperature or high humidity conditions, it must be kept in a dry environment at a temperature of (20±5) С for no less than 30 minutes before being turned on. 3. SAFETY REQUIREMENTS To avoid malfunctions in the terminal, it must be disconnected from its power source before any work is carried out with its case open. Only specialists authorized by the manufacturers of this terminal should carry out the repair and replacement of terminal parts.

9 4. DISPOSAL The BioSmart PV-WTC terminal does not contain materials hazardous to the health of users or the environment. No special ecological safety measures are required when disposing of this unit at the end of its operational lifespan. 5. WARRANTY The manufacturer guarantees successful performance and correspondence to the stated product characteristics on the condition that the consumer complies with the rules of its use, installation, connection, transportation and storage. The manufacturer provides a warranty on the BioSmart PV-WTC terminal for the period of 36 (thirty six) months from the day of sale indicated in its certificate. If notes on the date of the product s sale are absent from the certificate, the warranty period is calculated from its manufacturing date. The Manufacturer s Warranty does not extend to BioSmart PV-WTC terminals that have broken down due to the Customer failing to comply with its rules of operation.

10 6. INSPECTION CERTIFICATE BioSmart PV-WTC- terminal, serial no. has been classified as fit for use. Issue date Production Manager (signature) (full name in print) Manufacturer: GP Systems GmbH Ochshauser Str Kassel Germany phone: Support phone :

11 7. TERMINAL DESCRIPTION 7.1. Description of the Terminal s Front Panel An exterior view of the terminal is shown on Figure 1. Exterior view of the BioSmart PV-WTC Terminal. Figure 1. Exterior view of the BioSmart PV-WTC Terminal 1. RFID card reader 2. LCD screen 3. Keypad 4. Palm vein sensor

12 The terminal s status panel is displayed at the top of the screen on the right side with the following symbols: Operating mode indication Blue flashing light terminal is ready to identify users Yellow flashing symbol terminal is undergoing administration; identification is temporarily disabled Connection status, with BioSmart Studio Server Connection established Other indicators Error in terminal s operation (see details in the Info menu) The keypad buttons (Figure 2) are used to navigate through the on-screen menu: 2 moves up the list 6 moves to the right or switches from list to function buttons. Used for page navigation in the Users menu 4 moves to the left or switches from function buttons to list. Used for page navigation in the Users menu Figure 2. Keypad 8 moves down the list used for selection and confirmation С return to the previous menu section or delete the last digit entered. The keypad is also used to enter all numeric settings.

13 7.2. Description of connection ports A view of the terminal s circuit board is shown in Figure 3. The mainboard s contacts are described in the Table 1. Figure 3. Exterior view of terminal s mainboard Table 1. Main Board Connectors Label Name Designation REL 1 st relay contact Door strike control input REL 2 nd relay contact Door strike power supply output WG1 Wiegand interface DATA1 output Wiegand external controller interface DATA 1 input WG0 Wiegand interface DATA0 output Wiegand external controller interface DATA0 input IN+ +12V output for discrete input Relay control button IN Discrete input Door sensor output, relay control button

14 interface of RS485 connection -485 contact for ZFlex module with ZFLEX interface of RS485 connection +485 contact for ZFlex module with ZFLEX X3 Mini USB connector for terminal Computer USB port configuration using the BioSmart Manager program. X4 RJ45(8P8C) port for Ethernet Ethernet network interface network connector GND Power, ground Ground of 12V power supply +12 V Power, +12V +12V power supply 7.3. Description of the indicators and circuit board jumpers The LEDs located on the Ethernet port indicate the physical connection s state (Link, green) and transfer activity (Activity, red). The IPRST jumper is used to reset the network configuration to factory settings. To do this, you must close the jumper contacts and wait for the Link and Activity LEDs to go out. Afterwards, the jumper must be opened again. The BOOT jumper is used to put the terminal into bootloader mode. This mode allows you to restore the terminal to normal function if its firmware becomes corrupted. To enable bootloader mode, you must close the BOOT jumper with the power off and then power on the terminal. After the terminal is powered on, the contacts must be opened. The terminal s display should show the message LOADING.

15 8. INSTALLATION 8.1. Installation Notes When deciding where to install the terminal, the following should be taken into account: The recommended height for the terminal is cm from the floor, for reasons of convenience in positioning the palm on the scanner, presenting a card and viewing events on the LCD screen. Access to the terminal should be free and unobstructed to allow for convenient positioning of the palm If installing multiple terminals, they must be placed no closer than 80 cm away from each other in order to minimize mutual interference from their in-built RFID card readers Installing a terminal within 1 m of any external RFID readers or other sources of electromagnetic interference is not recommended. Nearby sources of electromagnetic interference may negatively affect the operation of the built-in RFID card reader It is recommended to leave some length in the cables attached to the terminal, enough to remove the terminal from the wall and access its jumpers If the device is installed on a metal surface, the range of its RFID card reader may be reduced When installing cables, please observe the following recommendations: Cables must be installed in accordance with the operational code for electrical installations Do not lay cables within 30 cm of sources of electromagnetic interference All cables must only intersect power cables at a right angle Any cable extensions must be soldered

16 Before installation: Carefully check for mechanical damage on the surface of the terminal s palm scanner, circuit board and housing; In order to avoid short circuits, the protected ends of cables used to connect the terminal must not exceed 5 mm. Table 2. Types of cables used No. Connection type Max.length Cable type Ethernet (IEEE 802.3) terminal Power source terminal power Terminal lock, ZFLEX - lock Terminal BioSmart ZFLEX IN, IN+ terminal contacts external devices WO0, WO1 terminal contacts external devices 100 m 2 m 2 m 2 m Four twisted pair cables CAT5 and higher, wire size no less than 0.2 mm 2 Duplex cable with a wire size of no less than 0.75 mm 2 (for example, 3192Y) Duplex cable with a wire size of no less than 0.75 mm 2 (for example, 3192Y) Four twisted pair cables of no lower than category five with a wire size of no less than 0.2 mm 2 2 m CQR-6 or RAMCRO-6 cable 2 m Four twisted pair cables of no lower than category five with a wire size of no less than 0.2 mm Installation procedure The terminal must be installed using the following procedure: 1. Open the box and verify that all the terminal s parts are present. 2. Decide where you will install the terminal. 3. Unscrew the screws located in the lower part of the terminal housing which secure the housing to the rear panel. Remove the rear panel.

17 4. Place the rear panel of the terminal on the wall and mark out the fixture points for the terminal ( Figure 4. Marking attachment points). 5. Lay and feed through all the required cables. The cables used must correspond Table 2, or have similar technical characteristics. Ensure that there are no tears, breaks or mechanical defects in the cables. Ensure that the power is off before connecting any cables. 6. Feed the cables through the hole for cable insertion in the terminal s rear panel.

18 7. Fix the terminal s rear panel onto the installation surface using the fixings included in the packaging. 8. Connect the terminal s power according to p Connect the terminal s network cable according to p If necessary, connect the lock and external sensors according to p if using the terminal for access monitoring and control or with external equipment through the Wiegand interface. 11. After connecting all the necessary cables, attach the terminal to the rear panel and screw in the fastening screws located on the base. Hole for cable insertion Figure 4. Marking attachment points

19 8.3. Connecting Power Supply Use cable 2 (see Table 2) to connect the power supply according to the connection diagram in Figure 5. 12V DC Power Supply Figure 5. Connecting power supply.

20 8.4. Connecting the terminal to an Ethernet network Connect the terminal to an Ethernet network according to Figure 6. Network interface Figure 6. Connecting Ethernet network.

21 Use cable 1 (see Table 2) to connect the terminal (via the Ethernet port) to a computer, network switch or router. The order of connections in the cable s modular connector must correspond to the TIA/EIA-568-B standard, in accordance with Figure 7. Contacts in the cable. Figure 7. Contacts in the cable.

22 8.5. Connecting an electromechanical lock to the terminal s circuit board Figure 8 describes how to connect an electromechanical lock to the terminal. Use cable 3 (see Table 2Table 2. Types of cables used) to connect the electromechanical lock. Lock + Power supply - Figure 8. Connecting an electromechanical lock.

23 8.1. Connecting an electromagnetic lock through the BioSmart ZFlex An electromagnetic lock is connected in conjunction with the BioSmart ZFlex in accordance with Figure 10. Use cables 3 and 4 to connect it (see Table 2) NC1 Lock ZFLEX -485 C1 PSU Figure 9. Connecting an electromagnetic lock via ZFlex. Connection and configuration of the BioSmart ZFLEX is described in detail in the BioSmart ZFLEX Operating Manual.

24 8.6. Connecting door sensor and Push-To-Exit buttons A door sensor or a control button for exiting the premises can be connected directly to the BioSmart PV-WTC terminal s on-board discrete input as shown in Figure 10. Door sensor or button Figure 10. Connecting door sensor or PTE button. Use cable 5 for this connection (see Table 2).

25 If your access monitoring and control system requires the simultaneous use of an entry sensor and button for exiting the premises, you must connect them using the BioSmart ZFlex ZFLEX -485 Figure 11. Connecting door sensor or a button via BioSmart ZFlex. Use cables 4 and 5 for this connection (see Table 2). The connection and configuration of the BioSmart ZFlex is described in detail in the BioSmart ZFlex Operating Manual.

26 8.7. Connecting to an external controller through Wiegand Error! Reference source not found. describes how to connect the terminal to an external AMCS controller through the Wiegand interface. Use cable 6 for this connection (see Table 2). D0 (In) D1 (In) GND Figure 12. Connecting to an external terminal via Wiegand.

27 9. Configuring and Operating the Terminal Using the Keypad You can navigate the screen menu using keyboard buttons (see Figure 2. Keypad). Navigation buttons are described in the section 7.1 of the present manual. Further, we will use the phrase Go to the menu *** without explicitly specifying the way to enter this menu. Factory setting for the administrator password is empty password. After you enter the settings mode, we recommend setting a new password in order to prevent unauthorized access to the settings of the terminal. Error! Reference source not found. displays the standard screen background. Figure 13. Background in standby mode

28 9.1. Settings Use navigation buttons to enter the main menu of the terminal and select Menu Then, select Settings

29 System Use navigation buttons to select System. The menu allows you to configure system parameters of the terminal, described below, one by one Identification mode - Palm or card choose the preferred identification mode, either by palm veins or by a contactless RFID card. If any identifier is provided, the Successful identification event is produced and logged. - Card + palm the card is verified with palm veins. First, the user should apply the card to the card reader. Then, within a limited period of time, the palm is applied to the scanner. - Palm or PIN identification using either palm veins or a PIN-code entered on the keyboard of the terminal. If any identifier is

30 provided, the Successful identification event is produced and logged. - PIN + palm the user PIN code is verified with palm veins. First, the user should enter the unique PIN code on the keyboard of the terminal. Then, within a limited period of time, the palm is applied to the scanner. - Group ID + palm in this mode the terminal accepts the same code assigned to multiple users. First, the code is entered using the keyboard of the terminal. Then, within a limited period of time, the palm is applied to the scanner. - Beginning of the ID + palm in this mode the terminal narrows down the user search to verify a user with first symbols of the entered ID. The more symbols of the ID is entered, the narrower is the search. First, the specified number of beginning symbols of the ID is entered using the keyboard of the terminal. Then, within a limited period of time, the palm is applied to the scanner Access mode This parameter sets the access mode of the terminal and grants access to users on successful identification accordingly: - Standard to grant access successful identification using the identification mode specified in the section is required. - Deposit boxes a PROMET control device is connected to the terminal to grant access to bank or deposit boxes. To grant access, successful identification using the identification mode specified in the previous section is required. - Enter/exit with buttons to grant access, the Enter or Exit button must be pressed on the keyboard of the terminal and

31 successful identification using the identification mode specified in the section is required Multi access When this mode is on, access is granted (actuator activates) only after two different users have successfully passed identification Maximum templates per employee This parameter sets the number of palm vein templates for each user. You can specify from 0 to 10 templates. One palm requires one template. For example: if this parameter is set to two, we cannot assign more than two palmprints per each employee Connection timeout This parameter sets the timeout on expiration of which the terminal reestablishes connection with BioSmart Studio software. This is required in case of network failures or if the connection is broken. The time is specified in seconds Administrator password This parameter specifies the administrator password to enter the settings menu of the terminal using the keyboard. By default the password is empty. If the password is set, but unknown, it can be changed or removed in BioSmart Studio software. If the password should be removed, it should be set to zero value. Maximum length of the password is nine digits Anti-passback If this parameter is on and the access mode is entry/exit by button, passage of the same employee in the same direction twice is restricted Pass Without Biometric Information If this parameter is on, the terminal with configured two-factor identification (card + palm, code + palm) can identify employees (produce the Successful identification event ) who have just one identifier card or

32 code in the database. If the employee is assigned with two identifiers (palm and card, palm and code), both are required as long as the access mode is card + palm, code + palm, in any case Wiegand Output This parameter allows selecting the Wiegand output type for the Wiegand 26 or Wiegand 32 terminal Wiegand Actions This parameter specifies conditions to pass the code of a card to the Weigand output of the terminal: - No the Wiegand output of the terminal is disabled; - Successful identification the code of a card is passed to the Wiegand output only upon successful identification of the user; - Always the code of a card is passed to the Wiegand output in any case Direction of Passage This parameter specifies the direction of passage the terminal works if the entry/exit by buttons access mode is not selected: - Not assigned the terminal logs both entry and exit events. - Entry the terminal logs entry events only. - Exit the terminal logs exit events only RFID Reader This parameter allows disabling the built-in RFID card reader Sound This parameter allows selecting and configuring the sound speaker of the terminal.

33 Volume This parameter sets the volume of the sound speaker of the terminal Operating mode This parameter configures the operating mode of the terminal: Network in this mode the access of users to the terminal is configured via the BioSmart Studio software. Standalone in this mode the access is configured directly on the terminal. In this mode BioSmart Studio allows only changing the settings of the terminal and view event logs Network Connect the terminal s power supply. Wait for the screen to turn on. Navigate through the on-screen menu using the corresponding keypad buttons. Press Menu. A prompt will appear on the display requesting the terminal s configuration pass-word. To log in, press. The menu displays network settings of the terminal and allows configuring them. Factory setting for the administrator password is empty password Screen The menu allows configuring some parameters of the display Language This setting set the language of the interface Keyboard lock This setting allows locking or unlocking the keyboard of the terminal. The lock prevents unauthorized access to the menu of the terminal and accidental keypresses. If the keyboard is locked, consequential pressing of

34 7 and 9 buttons temporarily unlocks the keyboard, and the display shows Menu and Info buttons Date & time This menu sets the current date and time Integration This menu displays connected external equipment Employees The menu allows adding/removing palm vein prints and cards for employees in the network operating mode of the terminal. The menu allows adding/removing employees, adding/removing palm vein prints and cards for employees in the standalone operating mode of the terminal Employees menu in the network operating mode In the network operating mode, you should preliminarily grant access to the terminal to users in BioSmart Studio. To add/remove palm vein prints or cards to an employee, set the filter (last name, first name, group code, user ID) to search this employee in the database of the terminal. In the Result line specify, whether you need exact match of the specified value (last name, first name, group code, user ID) to the value stored in the database of the terminal, or partial match is enough (Error! Reference source not found.). After configuring the filter, press 5 on the keyboard and select Apply.

35 Figure 14. Searching employees. Select the employee in the list (Error! Reference source not found.). The icons on the right indicate if the database of the terminal contains information about palm vein templates, card codes or PIN code of the employee.

36 Figure 15. Employee list Press 5 on the keyboard. In the opened window (Figure 16) choose Change to edit properties of the employee. To return to the search window, select Filter Figure 16. Employee list selection In the opened window you can edit the employee profile (Figure 17): Edit the first and last name of the employee Enroll user s palm veins Edit PIN code Edit card ID

37 Figure 17. Editing employee profile Editing palm vein templates To add (update) the template, select update palms (Figure 18). Short beeps are produced, and then you should see the message: Present palm (Figure 19). The palm should be presented as shown on the Figure 20.

38 Figure 18. Adding a new palm vein remplate Figure 19. Adding a new template in progress

39 Figure 20. Correct placement of the palm If the palm is placed correctly, the screen shows Don t move palm and after a few seconds Take away palm. After that, the temrinal asks to present the palm again to finish the enrollement process. If the palm is presented incorrectly, the screen shows Incorrect palm placement and Enrollment error messages. If the enrollment is successful, a long beep is produced and the Successful enrollment message is displayed on the screen (Figure 21. Finishing template adding processfigure 21).

40 Figure 21. Finishing template adding process To remove templates, select Delete palms Editing card code To add (update) a card code, select Update card (Figure 22). Short beeps are produced and the Present card message is shown.

41 Figure 22. Registering the card code Present the card to the terminal. Upon successful enrollment, a long beep is produced and the Card ID updated message is shown (Figure 23). Figure 23. Finishing card code enrollment process

42 To remove the card code, select Delete card Editing PIN code To add (update) the PIN-code, select Update PIN (Figure 24). Figure 24. Editing PIN-code Enter the new PIN. Upon successful enrollment of the PIN-code, a long beep is produced and the PIN updated message is shown Employee menu in the standalone mode To add an employee in the standalone operating mode, press 5 on the keyboard of the terminal in the employee list. In the opened window (Figure 25) select Add. An employee with the default name (current day, month, year and time) is created.

43 Figure 25. Adding an employee Press 5 on the keyboard of the terminal. Select the added employee and edit his properties. Editing of employee s properties is covered in To remove the employee, press 5 on the keyboard and select Delete. 9.2 Working with deposit boxes The deposit box operation mode of the terminal is configured in the BioSmart Studio software. When the terminal works in this mode, the standard background looks as shown on Figure 26.

44 Figure 26. Standard background in the deposit box operating mode For correct operation in this mode, enter the number of a deposit box on the keyboard. If the box with the given number exists, the screen shows a label corresponding to the identification type of this box. If there is no such a box, an error message is shown (Figure 27).

45 Figure 27. Box is not found If the box number is found, present the corresponding identifier. Upon successful identification, the corresponding message is displayed (Figure 28). Figure 28. Successful identification

46 The corresponding deposit box should open after that. The screen of the terminal displays Box opened. If the box was not opened, the screen shows Box was not opened.

47 10. TROUBLESHOOTING Ways to fix some malfunctions of the terminal are listed in the Table 3. Table 3. Malfunctions of the terminal and ways to fix them Malfunction Possible cause Instructions 1 The screen remains dark on power on Loose connection Turn off power. Make sure the power wire is firmly connected to the terminal bus. Turn on power. 2 The device is not loading, the message says: Reboot and Select proper Boot device or Insert Boot Media in selected Boot device Loose SD card connection Turn off power.. Eject SD card from the holder. Examine it for visible damages. Insert SD card. Turn on power. 3 The screen displays the terminal malfunction icon. The device is operating, but information on the Info tab is lacking As a result of internal automatic diagnostics, an error in operation of the terminal is detected and displayed in the Errors menu: Turn off power. Wait for 1 minute. Turn on power.

48 completely or partially. The screen displays the terminal malfunction icon. All or some of the below devices may not work properly: - keyboard; - card reader; - digital input; - relay; - wiegand output. The screen displays the terminal malfunction icon. The scanner does not work. Connection to database (error connecting to the database of the terminal, file system failure). As a result of internal automatic diagnostics, an error in operation of the terminal is detected and displayed in the Errors menu: Input/output devices (file system failure, internal connection failure, cables or connector failure) As a result of internal automatic diagnostics, an error in operation of the terminal is detected and displayed in the Errors menu: Examine cables and circuit board of the terminal for visible damages. Turn off power. Wait for 1 minute. Turn on power. Turn off power. Examine the scanner and the USB cable for damages. All connectors should be plugged evenly. Connect the scanner to the second USB input of the

49 Scanner (scanner USB cable failure, loose connection) terminal. Turn on power. If information in this section didn t help to identify the reason of the malfunction, please contact the technical support. 11. SERVICING THE TERMINAL The terminal is designed for continuous operation without intervention, however to ensure correct functioning of the terminal certain maintenance operations must be performed Checking physical condition of the terminal Should be performed at least once per 3 months. To check physical condition of the terminal, do the following: - check parts of the terminal for dirt, corrosion, moisture and dust. If necessary, clean the surfaces with soft dry cloth; - check the terminal for unauthorized modifications and visual damages, such as unplugged connections or damaged isolation Checking for operation errors of the terminal Should be performed once per month or as necessary. To check for operation errors, do the following: - check for the malfunction icon during the operation of the terminal. If the icon is lacking, further checking is not necessary; - open the Errors menu of the terminal

50 - Find the cause of the error (Figure 29). Follow the instruction column of the Table 3. Figure 29. Error types Checking for operation errors Should be performed once per month or as necessary. In the deposit box operating mode of the terminal, there are additional items in the checked operating error list in the Errors menu: Controller PROMET, Open box, Duplicate boxes (Figure 30). If any error in the list is detected, the error icon is displayed in the upper right corner of the terminal. The Controller PROMET error indicates lost connection to the deposit box controller. In this case, check settings of the deposit box controller and see if it is connected to the network.

51 The Open box error indicates that either the deposit box was not closed within the allotted time, or the box was broken in. In this case, check the condition of the deposit box. The Duplicate boxes error indicates there are deposit boxes in the system with the same address. In this case, initialize the terminal from the BioSmart Studio software and grant access to employees again. 12. STORAGE The terminal must be stored in storage rooms that are free acid fumes, alkaline fumes, aggressive gases and other hazardous substances causing corrosion. 13. TRANSPORTATION Transportation of packed terminals can be accomplished with any mode of transport in any roofed vehicles. 14. DISPOSAL The terminal does not contain any materials hazardous or harmful for consumers or environment. No special end-of-life disposal means are required.

52 When you log in to configuration mode for the first time, it is recommended that you set a new password to avoid future unsanctioned access to the terminal s options. Go to the Options section, choose Reset options and press. Warning! The Reset options button in this menu resets all the terminal s settings to factory default settings, and removes all user and event data saved in the terminal s memory. To change the terminal s network settings, go to the Network section. Choose the New IP address option from the list and press. Enter the required IP address using the keypad and press. Enter the required network mask and gateway options in the same way. Navigate to the Apply button and press. After this, the new network settings will go into effect. The device is ready for use. Further configuration of the device should be carried out using the BioSmart Studio or BioSmart Manager programs. The BioSmart PV-WTC Operating Manual and all necessary drivers and software can be found at the address in the Technical Support section.

53 15. ENSURING OF THE OPERATION Go to the Info menu and confirm that the physical Ethernet network connection is established and that there are no errors in the device s operation. If the device is connected correctly and its network options are configured correctly, the following parameters should be displayed: Network connection IP conflict Hardware errors Yes No None Next, a hardware test must be performed on the terminal. To do this, press the Menu button. A prompt will appear on the display requesting the terminal s configuration password. To log in, press. Select Self-diagnostics and press results to appear on the screen.. Wait for the device s diagnostic test If there are no operational errors in the terminal, the message Success will be displayed on all the tests. If this is not the case, you must contact the manufacturer to arrange for servicing works to be carried out.

54