c o m p a n y p r o f i l e

Transcription

1 c o m p a n y p r o f i l e

2 B a c k g r o u n d MDS informatički inženjering is one of the pioneer companies to have implemented IT market development in the areas of the former Yugoslavia through planning, designing, delivery of equipment, implementation of solutions, training, and 24-hour support. During its 45 years of operation and continuing progress, MDS has grown into a prestigious domestic brand. The head office of the company is situated in Belgrade, Republic of Serbia. T i m e l i n e Established in 1969 as a company dealing with computer technologies First data transmission via telephone lines in Yugoslavia General representative of Racal Milgo in Yugoslavia First data entered onto magnetic media in Yugoslavia First sale of Cisco equipment in 1991 Official partner of Cisco since 1997 First Silver Cisco partner in Serbia and Montenegro (2006) Introduction of ISO 9000 certificate (2006) Introduction of ISO/IEC certificate (2008) First Golden Cisco partner in Serbia and Montenegro (2008) Implementation of ISO 9001:2008 standards (2009) 1

3 M i s s i o n Working as a unified team of highly motivated professionals to provide our customers with the highest quality solutions in the area of telecommunication and information technologies. V i s i o n Through continuous specialization of our personnel, to permanently improve the services we render to our users and in such a manner strengthen our leading position on the market. I D c a r d MDS is staffed by a team of highly motivated and experienced professionals who exert all their efforts towards offering their customers tailored solutions and services from various areas of information and communication technologies. The MDS team continuously endeavors to improve the level of services it provides to its customers and as a result to maintain its position as one of the leading companies on the domestic market. Over the years, MDS has operated successfully and accomplished its goal maximum satisfaction of its end users and establishment of mutual partner relations. Our engineers knowledge, experience, and certificates are what distinguish us from other companies in this business. Established: 1969 Primary activity: Communication engineering Specializations: ICT solutions, ICT professional services, ICT consulting, Training and education Total employees: >50 Capital assets: modern office building (2100 m2) Organizational units: Sales and Marketing, Communication Engineering, Software Service, Technical Support Service, Financial Service, General Administrative Service Company head office: Belgrade Business units: Novi Sad and Podgorica (Republic of Montenegro) 2 3

4 W h y s h o u l d y o u c h o o s e M D S? Professionalism and expertise of employees Out of the total number of employees, 80% have a university degree. Since its establishment, MDS has continually invested resources in the education of its employees. All engineers and technicians undergo various types of training and seminars in the country and abroad. MDS employs engineers with high levels of proficiency in technology and extensive experience in designing and implementing computer networks. The series of certificates issued by leading companies recognized by international institutions for standards in IT certification areas attest to this. Flexibility, promptness in the resolution of issues and high quality technical support By comparison with global companies that may be slow to resolve issues, and taking into account their organizational structures and complicated procedures, MDS s response times are immediate and effective. In addition to its positive attitude towards work and end users, another primary reason for MDS s approach is its modern technical assistance center, operating 24/7/365, which is manned by trained and certified engineers from different ICT areas. Understanding the market needs and the user base of knowledge Listen to and recognize the requirements of the market is the MDS motto. Our user base of knowledge is an internally developed information system for storage and efficient use of information compiled during the resolution of different cases in the past. Transfer of Knowledge MDS has a permanent laboratory that is used for the needs of the training center and implementation of pilot solutions when applying new technologies in the networks of important users. The modern training center is adjusted to the requirements of attendees. MDS s certified trainers convey their extensive practical experience to course attendees, preparing them for independent work with ICT equipment for their own companies. Reference list of significant customers: Work on infrastructure projects and network maintenance for: - Companies of various types, - Government-run institutions and public sector agencies, - Financial sector, - Service providers, - Health care institutions, - Energy sector, - Educational institutions, provides our comparative advantage. Long-standing tradition, continuity of operations MDS has operated on the Serbian market and former Yugoslav republic markets for more than 45 years. Successful domestic brand MDS has earned its recognizability as a successful domestic brand owing to its tradition, quality, and customer relations. 4 5

5 S e r v i c e s a n d S o l u t i o n s P a r t n e r s Services provided by MDS are directed towards accomplishing specific customer goals implementation or reorganization of the network infrastructure, realization of new services, establishment and expansion of the Data Center environment, optimization, analysis of the status of the network infrastructure and the protection system and proposals for improvement, introduction of IP Telephony and collaboration services, maintenance of equipment and education. The expert team of MDS carefully analyzes customer requests, business goals and the status of the existing infrastructure and then uses adequate technological solutions and customizes them in order to meet customer requests in the most efficient manner. Bearing in mind that the true balance between the business and the technical goals should necessarily be found, specific solutions are designed through interaction with the customer, often over a few iterations. The solutions we propose are based on products and recommendations of the world s leading producers from various technological areas network and Data Center infrastructure, protection systems (Internet segment, Data Center and data bases, Web/MAIL, protection of workstations, examination of the systems weaknesses), collaboration and IP Telephony, Application Services, virtualization. The solutions of the MDS expert team are characteristically described in corresponding documents such as technical solutions, conceptual and execution designs, implementation or migration plans, documentation of the current status, etc. Furthermore, management of the design and implementation processes is carried out with a view towards control of project duration and costs and minimizing of possible risks. 6 7

6 A w a r d s S o c i a l r e s p o n s i b i l i t y MDS has gained its position and status as a socially responsible company not only due to the quality of its products and solutions but also through its years-long development of quality relations with customers, business partners on domestic and foreign markets, its employees and the society as a whole. As a responsible company, MDS returns a part of its profits to the community through various types of donation and sponsorship programs. Its particular focus is on the youngest age groups and children with disabilities. I D c a r d l i č n a k a r t a In addition to compulsory education and investment in professional advancement of employees, MDS also cherishes some common values: - mutual understanding and respect, - team spirit building, - responsibility, - positive work environment, - proactivity and innovation, - acceptance of diversity. Arena Sport Bulevar Milutina Milankovića Škoda Auto Hyndai auto Jugodata MDS Bulevar Milutina Milankovića Delta Inženjering Vlatcom 8 9

7 Milutina Milankovića 7d Novi Beograd Phone: Fax: mds@mds.rs