Name, Job Title, Telephone Number and address and structure of your organisations ICT Department Team

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1 Name, Job Title, Telephone Number and address and structure of your organisations Department Team Telephone: Contactus@west-midlands.police.co.uk The table below shows the Communication Department which part of the member of staff works in (Duty) and the position that they hold within the organisation. First Name Surname LPU/DEPT Duty Job Title Brij Taranjit Dhande Uppal Patricia McKee Operations and - Application Operations and - Data Centre Operations and - Network Operations and - Data Centre Operations and - Data Centre Operations and - Application Operations and - Infrastructure Operations and - Application Operations and - Network Business Systems Support Officer Senior Senior Senior Service Compliance Officer Service Desk Team Manager

2 Operations and - Application Operations and - Infrastructure Richard Hale Operations and - Data Centre Elizabeth Phipps Operations and Architect Operations and - Application Operations and - Application Operations and - Application Operations and - Application Operations and - Application Operations and - Application Senior Operations and - Data Centre Senior Operations and - Infrastructure Operations and - Infrastructure Operations and - Infrastructure Steven Winwood Operations and - Infrastructure Operations and - Network Operations and - Data Centre

3 Maria McDaid Andrew Proctor Alison Fletcher John Blakeman Philip Kemp Malcolm Sanderson Stephen Singleton Peter Paricos David Holden Robert Wellings Matthew Ellsmore Operations and - Network Operations and - Application Command Help Desk Operations and - Application Operations and - Application Operations and - Network Operations and - Infrastructure Operations and - Data Centre Operations and - Data Centre Operations and - Infrastructure Operations and - Infrastructure Operations and Operations and - Data Centre Senior Senior Head of IT Support Team Manager Network Team Manager Senior Senior Senior IT Security Officer Data Centre Team Manager Manager

4 Keith Jenkins Douglas Clarke Richard Best Steven Oliver Marc Williams David Hanson John Gillam Martin White Operations and - Network Operations and - Network Operations and - Data Centre Operations and - Data Centre Operations and - Infrastructure Operations and - Network Operations and - Network Operations and - Application Operations and - Infrastructure Operations and Operations and - Application Business Systems Support Officer Business Systems Support Officer Infrastructure Team Manager Senior Senior Senior Lead Architect

5 Gerard Crowley Operations and - Network Operations and - Application Senior Name, Telephone Number and address of your Chief Officer No information held. Name, Telephone Number and address of your Chief Officer No information held. Name, Telephone Number and address of your Chief Security Officer No information held, however Paul Richards holds the role of Security Officer Contactus@west-midlands.police.co.uk Telephone By contract value can I have details of your top 20 suppliers of services and a brief description of the nature and values of the contracts? Please see below Company Description of Service Department Telewest Northgate Solutions U.K. Telewest Capita Secure Systems SCC plc Telephony - Single Telephone Number, Line Rental & Call Charges Command & Control (Oasis / IIM) Managed Fibre Core Network - including installation Integrated & Control System (ICCS, DS2000) - Maintenance Microsoft Enterprise Subscription Agreement (10,800 Licences) Full contract value (rounded to nearest 100) 5,700,000 4,766,400 4,672,800 3,300,000 2,989,000

6 Capita Secure Systems Airwave Terminals - Maintenance 2,500,000 Telewest Capita Managed IT Solutions Tensor plc Home Office Enhanced IP Broadband Service Corporate Servers - Maintenance & Support Physical & Logical Access (PACS) and Temporary Card Issuance Stations (TCIS) - Support and Maintenance Police National Computer (PNC) System - Subscription 1,900,000 1,744,300 1,740,700 1,646,800 SCC plc Commoditised Hardware & Off the Shelf Software (Inc. Personal Computers) 1,500,000 Oracle Corporation UK Tensor plc Maintel Europe Oracle Licencing - Updates, Licences and Support Automated Provisioning Software - Purchase and Maintenance of Telephony Network Support (PABX) 1,352,300 1,244, ,300 Home Office Police National Database (PND) System - Subscription 821,900 Vodafone Corporate Networks First Orange PCS Vodafone Corporate Mobile Telephones (Vodaphone) - Line Rental, Call Charges & Handsets Data Network Equipment - Maintenance Mobile Telephones (Orange) - Line Rental, Call Charges & Handsets PNN3 - CJX Premium National IP Network Service SCC plc Payroll System (itrent) - Purchase of and ongoing Support & Maintenance 706, , , , ,800

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