Services & Training A Global Leader in Innovative...

Transcription

1 Services & Training A Global Leader in Innovative... Wire & Cable Management Cable Protection Systems Power Connection & Control Safety Technology

2 Keep your equipment up and running and your employees safe by adhering to a strict maintenance and inspection schedule. Thomas & Betts Solution Sets Services & Training Corrosion & Harsh Environment Protection Grounding & Bonding Power Quality, Efficiency & Reliability Safety & Contamination Continuous Operation & Sustainability Hazardous Location Protection SKU Reduction Total Project Cost Reduction Liquid Ingress Protection Extreme Temperature Protection 2 Services & Training

3 Training and Maintenance: Where to Start? Electrical systems are becoming increasingly complex. Without proper installation, training and maintenance, the consequences of an improperly installed or mismanaged system can range from costly annoyances like unplanned downtime to a significant disaster, such as an arc flash or even a major explosion. Proper training and preventative maintenance can help your facility avoid these expensive, and often dangerous, situations. Not only do proper installation, training and maintenance help guarantee the safety of your workforce and reduce the occurrence of downtime, they also extend the useful lifecycle of your electrical system by reducing excessive and unnecessary wear and tear on your assets. A licensed electrician should complete preventative maintenance on your electrical system at least once every three years. Certain equipment, such as motors or air handlers, may need to be inspected annually or even quarterly. Maintaining a strict maintenance schedule and tracking activity, results and record keeping are imperative to your success and safety! Comprehensive Training from the Name You Trust In the highly specialized field of electrical equipment and design, the manufacturer must play a strong role in helping its customers understand even the smallest nuances of their equipment. Never has managing and retaining a skilled workforce been a greater challenge than it is today. Expertise is key. Thomas & Betts provides a wide variety of services and training programs to ensure that your electrical system is installed and maintained in the safest and most appropriate way. We have over 200 direct representatives prepared to train you and your staff on the proper use of product, tools and appropriate installation practices. Not only do we offer onsite NEC Code update training and full tool service and loaner/leasing programs, we also provide our customers with online resources that enable them to create accurate project plans at reduced design costs. Our free online CAD Library provides access to many of our product lines, available in 2D and 3D images, and in a variety of file formats. But we don t stop there! Thomas & Betts is committed to assisting its customers in the field or in the classroom to maximize efficiencies and eliminate wasted time and materials on the jobsite. For many of our product lines, we offer Field Application Engineers who are available for field training on a variety of topics, from proper installation of current-limiting fuses to onsite installation training and certification. Mobile Technical Specialists and Inside Tech Support staff are available for many products, as well as onsite installation training and certification. So, if you are planning to install a new electric system or institute a preventative maintenance plan, where should you begin? Services & Training 3

4 Delivering value through system solutions based on engineering innovation. Our Value Commitment Thomas & Betts is committed to helping you meet the challenges of corrosion prevention with electrical solutions, services and systems that deliver value. These include: T&B Engineered solutions Our products are designed to perform dependably under conditions such as constant moisture, harsh chemicals, extreme temperatures, high-pressure washdown, ultraviolet exposure, hazardous areas, high-vibration equipment and continuous operation. Tested reliability Our products are rigorously tested for use in harsh environments, with proven results in thousands of installations. Expert support Thomas & Betts trained sales representatives and technical services experts are available at every stage of a project, from planning and site preparation through construction and MRO. Training and certification Thomas & Betts conducts training programs on specific products and systems and works closely with accredited electrical industry associations. Contact us for details. Product availability Our industry-leading distributor network assures you of reliable and on-time delivery. This global electrical product support system ensures that our solutions are available when and where you need them. Product Platforms For over a century, Thomas & Betts has provided customers with electrical system solutions to help protect their people and assets, while meeting applicable codes, lowering installed costs and providing overall value. Wire and Cable Management Thomas & Betts invented the Ty-Rap Cable Ties in 1958 and continues to lead the industry in innovative wire and cable management solutions. For harsh and corrosive environments, we offer Ty-Rap Cable Ties in coated and uncoated stainless steel as well as polypropylene and fluoropolymer materials. Cable Protection Systems Electrical systems exist in harsh and corrosive environments, extreme temperatures and hazardous locations. Thomas & Betts has engineered, tested and certified raceway solutions for all types of wires, cables and cords, offering long life and safe, reliable, maintenance-free performance, regardless of environmental conditions. Power Connection and Control Advanced electronic and electrical systems require signals and controls to be extremely accurate, consistent and reliable. Our power connection and control system solutions make this expectation a reality for your low-, medium- and high-voltage electrical system needs. Safety Technology Thomas & Betts is a worldwide leader in lightning and surge protection, hazardous location lighting, emergency lighting and supporting central battery systems. We use state-of-theart technologies to design our electrical system solutions so they meet global safety and reliability standards. 4 Services & Training

5 Thomas & Betts services and training programs help ensure that your electrical systems are installed properly and maintained safely and appropriately. Thomas & Betts Services & Training Blackburn Mobile Solutions Team Elastimold Field Application Engineering Field Maintenance Services Furse Grounding and Lightning Protection System Design Hi- Tech Field Application Engineering Homac Mobile Solutions Team Part/Project Builder Joslyn Hi- Voltage Field Maintenance Services JT Packard Electrical and Data System Installation, Inspection and Maintenance Services Ocal Onsite Installation Certification Training T&B Tools Tool Services Additional Thomas & Betts services & training BIM Models CAD Library Floor Box Selector Grounding & Bonding Training NEC Update Training PreFabricator Services & Training 5

6 Services & Training Mobile Solutions Team / Technical products and application support and training Hands-on product and application demonstrations Work with customers to solve application issues with product solutions New product developement BIM Models Available on AutoDesk SEEK and ARCAT Industry-leading, fully configurable master models, built in a consistent format for floor boxes Field Application Engineering NEC Update Training Introduce new products Grounding and Lightning Protection System Design Field application engineers are available for field training on medium-voltage current-limiting fuses CAD Library Featuring T&B Fittings, Kindorf, PMA and Steel City Floor Boxes Onsite code update training Installation Certification Training Furse offers grounding and lightning protection system design based on British and IEC standards Field Maintenance Services / Free online source for downloadable 2D and 3D images in a variety of file formats Learn more at tnb.com/cadlibrary Part/Project Builder Provides field maintenance services for any Joslyn Hi-Voltage or Elastimold equipment Onsite installation training and certification to ensure maximum corrosion protection for conduit systems, resulting in an unmatched industry warranty extension 6 Services & Training Maintaining Your Critical Power Network National 24/7/365 support comprehensive reporting and emergency response with an internally staffed call center A cross reference and configuration tool for Homac Substation Connectors Use it to reference competitive parts, build a part from a description and download catalog page PDFs www-public.tnb.com/ps/con/homac_ccr.cgi

7 Grounding & Bonding Training Onsite grounding and bonding training includes proper electrical safety protection and grounding of electrical services, equipment and raceway systems Training conforms to National Electrical Code (NEC ) regulations Services & Training Tool Services Provides full tool services as well as loaner and tool leasing programs Technical support Onsite training, installation and demonstrations Online Design Tool Design/build/quote/order/manage your in-wall rough-in system Design your cost-saving solutions at prefabricator.tnb.com Floor Box Selector Featuring Steel City and Carlon Floor Boxes Online selection guide that makes it easy to identify the appropriate in-floor solution for power and communications services Learn more at tnb.com/floorboxselect Field Application Engineering Field application engineers are available for field training on medium-voltage cable accesories and switchgear Support & Services Table Application Support Product Training Installation Training/ Certification Services, Consultation or Information General NEC Update Product Platform Wire & Cable Management Product Platform Cable Protection Systems Product Platform Power Connection & Control Product Platform Safety Technology Solution Set Corrosion & Harsh Environment Protection Solution Set Grounding & Bonding Solution Set Power Quality, Efficiency & Reliability Solution Set Safety & Contamination Solution Set Continuous Operation & Sustainability Solution Set Hazardous Location Protection Solution Set SKU Reduction Solution Set Total Project Cost Reduction Solution Set Liquid Ingress Protection Solution Set Extreme Temperature Protection NEC and National Electric Code are registered trademarks of the National Fire Protection Association, Inc. Services & Training 7

8 Visit the T&B world of electrical product solutions Visit our web site for more information about Thomas & Betts solutions and our newest products. For a user-friendly catalog and competitive part number search, application and technical support and other useful information, go to: Industry codes and specifications All Thomas & Betts products meet or exceed applicable industry specifications or codes which are detailed in the appropriate T&B product literature. Online CAD library Thomas & Betts offers free download of two- and threedimensional CAD models of many of its products in more than 90 native CAD formats at: United States Thomas & Betts Corporation Electrical Division Headquarters 8155 T&B Boulevard Memphis, TN Phone: Fax: Technical Services: Customer Service: elec_custserv@tnb.com Canada Thomas & Betts Ltd 700 Avenue Thomas St.-Jean-sur-Richelieu Quebec J2X 2M9 Phone: Fax: Latin America Mexico: TNB-HELP Central America & Caribbean: South America: servicioalcliente@tnb.com Europe/Africa T&B European Centre 200 Chaussée de Waterloo B-1640 Rhode-St-Genèse Belgium Phone: europe_inquiry@tnb.com Middle East Thomas & Betts Ltd PO Box Office 107 5EA East Wing Dubai Airport Free Zone Dubai United Arab Emirates Phone: Fax: me_ex_enquiry@tnb.com Asia Pacific Thomas & Betts Asia Pte Ltd 10 Ang Mo Kio Street 65 #06-07 Techpoint Singapore Phone: Fax: asia_inquiry@tnb.com American Recovery and Reinvestment Act (ARRA) Get certification letters for compliant products online at: Thomas & Betts Corporation 8155 T&B Boulevard Memphis, TN Thomas & Betts Corporation. All rights reserved. 8 Printed Services in the & Training U.S.A. 02/12/10M GM-8350