SITUATIONAL AWARENESS FOR NORTH CAROLINA S MODERN ENTERPRISE
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1 SITUATIONAL AWARENESS FOR NORTH CAROLINA S MODERN ENTERPRISE Joint Legislative Emergency Management Oversight Committee February 15, 2018
2 TigerSwan Headquarters: Apex, North Carolina, Founded 2008 Service-Disabled, Veteran-Owned Small Business Global risk management technology and service consultancy Former military, federal and municipal law enforcement, executive branch and commercial sector personnel 2017 Triangle Business Journal Fastest 50 Growing Company
3 What is Situational Awareness? Situational awareness (SA): Perception of environmental elements and events with respect to time or space Comprehension of meaning, and the projection status after variable change, such as time, weather, or other variable, such as a predetermined event. Said another way Having the right information at the right time so key leadership and personnel can proactively make the correct decision! 1.
4 What does Situational Awareness do? Effective SA enhances decision-making leading up to, during and after an event, the left and right of an event. Getting Off the X PREEMPTIVE INCIDENT PRO-ACTIVE 1. Knowing what may happen, 2. Understanding what is happening, 3. Predicting how it will change with time, and 4. Being unified in response to the new dynamics.
5 How is Situational Awareness Achieved? Fusion of Information (Intelligence) and Operational need Process to collect and share accurate and actionable information Technology and Manpower integration GEO-SPATIAL Common Operating Picture (COP) Technology identifies anomalies, People make decisions NC Emergency Operations Center at Joint Forces Headquarters
6 Common Operational Picture? How Does It Relate To Situational Awareness! Common Operational Picture (COP) is a GeoSpatial display of relevant, operational/intelligence information (e.g. position of assets, (personnel, infrastructure) o Shared by Diverse User Elements COP facilitates collaborative planning and combined execution and assists all elements to achieve situational awareness A REALTIME COP enables effective, dynamic execution and PROACTIVE decision making 1.
7 SA for the Modern World Developed full spectrum Enterprise technology platform (GuardianAngel) for Global SA Real Time Integrated Situational Awareness Response and Communications Anomaly based technology with machine driven rules for reduced costs Technology AGNOSTIC platform for use across all Enterprise entities TigerSwan Global Response Center (GRC) TigerSwan GRC conducts SA fusion globally for Clients
8 Real-Time Awareness and Communications Integrating Multi-Sensor Devices Personnel (Phone App) Aircraft (ADS-B) Vehicles (OBDII Tracking) Assets (GPS) Information and Crowd Sourcing information Mass Communications/Notification Multi-Agency Collaboration Cost Savings Weather Alerts Social Media Monitoring Flight Tracking CBRNE Physical Security Vehicle Trackers Phone App Sensor Integration
9 Scenarios from TigerSwan GRC using GuardianAngel Situational Awareness COP Tool Field Operations in Puerto Rico in Response to Hurricane Maria
10 Scenarios from TigerSwan GRC using GuardianAngel Situational Awareness COP Tool J-Bad Bombing Life Support Mission in Syria
11 Beyond Theory Impact to North Carolina Art and Science 2016-Present, TigerSwan provided Real Time SA support to NCNG and NCEM with our GuardianAngel Platform Charlotte Civil Unrest support to NCEM, NCNG, NCHP 2016 NCNG Reaction Force Readiness Validation Exercise 2016 NC Emergency Management Emergency Operations Center Support during Hurricane Matthew, Enabling crossagency collaboration 2017 Winter Storm Helena 2017 NCNG Support of Air Assets Deployed to Houston for Hurricane Harvey
12 Hurricane Matthew Support NCEM employed GuardianAngel Platform to assist State EM Response Team at Joint Operations Response Center TIgerSwan embedded personnel on a 24/7 basis for 17 days to support mission NCNG Technology-agnostic, seamless integration GuardianAngel with NC SPARTA OTHER STATE AGENCY COMMON OPERATING PICTURE SHP web-based and cloud-hosted, information access not limited to the EOC. Achieve Geo-Spatial real time COP of assets with response workflows EMERGENCY MANAGEMENT LOCAL LEA Field personnel on smart phones can access key information
13 NC Agencies and Departments Support from GuardianAngel Hurricane Matthew NCEM Command Staff NCNG Joint Operations Center NC Highway Patrol NCNG Business EOC NCEM Air Ops NCEM Emergency Services
14 Hurricane Matthew Support GuardianAngel Provided Real-Time Monitoring and Tracking for key personnel and response assets and were able to share real-time update for the following entities: Swift Water Response Teams - Raleigh, Greensboro, Charlotte, - Henderson, Winston, Buncombe, - New Bern, South Orange, - Mooresville & East Lincoln Teams NC State Highway Patrol Fire Departments - Charlotte, Raleigh and Greensboro Helo-Aquatic Rescue Team (HART) Damage Assessment Teams
15 2017 RFP Real-Time Resource Tracking and Alerting Application Real-time monitoring Emergency SOS Incognito mode NC SPARTA integration Bi-directional communication Common Operating Picture
16 What s Next for NC Platform for use across the North Carolina State Enterprise Center for Safer Schools / Safe Schools Initiative State Government Complex Security Member Security Wildlife Resources Commission Division of Adult Correction & Juvenile Justice Fire and Rescue Commission Motor Fleet Management
17 Questions?
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