XS INTERNATIONAL S ALTERNATIVE NETWORK, SERVER, AND STORAGE MAINTENANCE & SUPPORT:
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1 ISO 9001:2008 XS INTERNATIONAL S ALTERNATIVE NETWORK, SERVER, AND STORAGE MAINTENANCE & SUPPORT: XS International provides a third-party maintenance (TPM) service for Server & Storage Maintenance & Support which includes:» Multi-vendor support» First-call fix rates >85%» Global field engineers» 700+ Global forward stocking locations SUPPORTED SERVICE LEVEL AGREEMENTS 9x5xNBD 24x7x4 *All service level agreements include an onsite field engineer CUSTOMER BENEFITS:» Six Global Technical Assistance Centers (TAC): Our TAC is staffed 24x7x365 with language support for English, Spanish, Portuguese, French, and German.» One Contract to Manage All of Your Assets: Put all of your equipment under one easy to manage contract.» Coterminus additions & deletions: Add or subtract devices on a monthly or a pro-rated basis.» Support for End-Of-Life and End-Of-Service: Extend the life of your network equipment; free up your IT budget for high priority projects» Service Now Policy: XSi will never deny you service. If the part is not within XSi inventory, we will quote, acquire, and test the part based on the requested coverage prior to adding the device to the current contract CONTRACT INITIALIZATION & SET-UP TIME For 4-hour onsite contracts: We require a maximum of 30 days for setup of 4-hour onsite contracts. Typical setup time is 10 days. If we received the signed contract 30-days before start date, we will be able to guarantee 4-hour response on the contract start date. NBD contracts: We require 5-days lead time maximum to put the proper spares in place for NBD contracts. EXPERTLY SIMPLIFIED IT MAINTENANCETM
2 THE XSI ALTERNATIVE SERVER & STORAGE MAINTENANCE & SUPPORT MODEL We Analyzed Technical Support and Changed it for the Better SUPPORTED HP SERVER FAMILIES SUPPORTED DELL SERVER FAMILIES (RP-Series) A-Class B-Class C-Class D-Class J-Class K--Class L-Class N-Class ES GS Integrity (Itanium) ProLiant BL ProLiant DL SUPPORTED IBM SERVER FAMILIES Lenovo x86 (previously IBM xseries) BladeCenter Netfinity E F G H J M M2 M3 M4 M5 R S Power4+ ProLiant ML ProLiant SL Legacy Compaq ProLiant Compaq DS Alphaservers (DEC) PDP-11 (DEC) VAX (DEC) Superdome (2) S-Series (Tandem) Power5 Power5+ iseries Power5+ pseries Power6 iseries Power6 pseries Power7 iseries Power7 pseries RS/6000 B50 RS/ p RS/ p **We also support mainframes and various AS/400 models Fujitsu Primepower Fujitsu Primepower 200 Fujitsu Primepower 250 Fujitsu Primepower 450 Fujitsu Primepower 650 Fujitsu Primepower 850 Fujitsu Primepower1500 Fujitsu Primepower 2500 RETHINK MAINTENANCE WITH XS INTERNATIONAL. SGI Octane CONTACT US TODAY info@xsnet.com XSnet.com M R T SUPPORTED FUJITSU SERVER FAMILIES SUPPORTED SGI SERVER FAMILIES HPC/Visualization Systems SGI Altix 4700 SGI Altix 3700 SGI Altix UV SGI Origin SGI Onyx SGI Tezro
3 SUPPORTED ORACLE/SUN SERVER FAMILIES Sun Fire Servers Sun Fire 280R Sun Fire E2900 Sun Fire 3800 Sun Fire 4800 Sun Fire 4810 Sun Fire 4900 Sun Fire 6800 Sun Fire 6900 Sun Fire 12K Sun Fire 15K Sun Fire 20K Sun Fire 25K Sun Netra Servers Sun Netra 20 Sun Netra 120 Sun Netra 210 Sun Netra 240 Sun Netra 1280/1290 Sun Netra 1290 Sun Netra T1 100/T1 105 Sun Netra T1 AC200 Sun Netra T1 DC200 Sun Netra T 1100 Sun Netra T 1120/T 1125 Sun Netra T 1400/T 1405 Sun Netra T5220 Sun Netra X1 M Servers M3000 M4000 M5000 M8000 M9000 Sun Blade Servers Sun Blade 100 Sun Blade 150 Sun Blade 1000 Sun Blade 1500 Sun Blade 2000 Sun Blade 2500 Sun Blade T6300/T6320 Sun Blade T6340 Sun Blade X6220/X6240 Sun Blade X6250 Sun Blade X6270 M2 Sun Blade X6270 Sun Blade X6275 M2 Sun Fire T Servers T1000 T2000 T5120 T5140 T5220 T5240 T5440 Sun SPARC T3-1/T3-2/ T3-4 Sun SPARC T4-1/T4-2/ T4-4 Sun Fire V Servers Sun Fire V60x Sun Fire V65x Sun Fire V100 Sun Fire V120/V125 Sun Fire V210/V215 Sun Fire V240/V245 RETHINK MAINTENANCE Sun Fire V440/V445 WITH XS INTERNATIONAL. Sun StorEdge 3310CONTACT US TODAY Sun Fire V480/V490 info@xsnet.com Sun StorEdge XSnet.com 3320 Sun Fire V880/V890 Sun Fire V1280/V1290 Sun Fire X Servers Sun Fire X2100 Sun Fire X2100 M2 Sun Fire X2200 Sun Fire X2250 Sun Fire X2270 Sun Fire X2270 M2 Sun Fire X4100 Sun Fire X4100 M2 Sun Fire X4140 Sun Fire X4150 Sun Fire X4170 Sun Fire X4170 M2 Sun Fire X4200 Sun Fire X4200 M2 Sun Fire X4240 Sun Fire X4250 Sun Fire X4270 Sun Fire X4270 M2 Sun Fire X4275 Sun Fire X4440 Sun Fire X4450 Sun Fire X4470 Sun Fire X4500 Sun Fire X4540 Sun Fire X4600 Sun Fire X4640 Sun StorEdge Arrays Sun StorEdge 3510 FC Sun StorEdge 6130 Sun Storage J4200 Sun Storage J4400 Sun Storage J4500 Sun StorageTek 2510 Sun StorageTek 2530 Sun StorageTek 2540 Sun StorageTek 6140 Sun StorageTek 6540 Sun StorEdge 3120 Sun StorEdge 3511 FC Sun StorEdge 3910 Sun StorEdge 6020/6120 Sun StorEdge 6130 Sun StorEdge 6320 Sun StorEdge 6910 Sun StorEdge 6920 Sun StorEdge 9970/9980 Sun StorEdge 9985 Sun StorEdge 9990 Sun StorEdge A1000 Sun StorEdge A3500 Sun StorEdge A5000 Sun StorEdge A5100 Sun StorEdge A5200 Sun StorEdge D1000 Sun StorEdge D2 Sun StorEdge D240 Sun StorEdge S1 Sun StorEdge T3
4 SUPPORTED HP STORAGE FAMILIES StorageWorks: EVA 3000, EVA 5000 EVA 4000, EVA 6000, EVA 8000 EVA 4100, EVA 6100, EVA 8100 EVA 4400, EVA 6400, EVA 8400 EVA P6300, EVA P6500 EVA P6350, EVA P6550 LeftHand: P4300 G1, P4300 G2 P4500 G1, P4500 G2 HP 3PAR Storage Arrays: Inserv E200, F200, F400, S200 S400, S800, T400, T800 HP XP ( HDS ) Series: XP48, XP128, XP512, XP1024 XP10000, XP12000, XP20000 XP24000 HP StorageWorks Modular Storage Array ( MSA ) Series: 20, 30, 50, 500, 1000, 1500 HP Virtual Array Series: VA7100, VA7110 VA7400, VA7410 SUPPORTED HITACHI STORAGE FAMILIES Hitachi Thunder V 9585V Hitachi Lightning: Hitachi Universal Storage Platform: USP100 USP600 USP1100 Hitachi TagmaStore: NSC55 Hitachi Universal Storage: USPV USPVM Hitachi Adaptable Modular Storage: AMS200 AMS500 AMS1000 AMS2100 AMS2300 AMS2500 Hitachi (HP) XP StorageWorks Models XP48 XP128 XP256 XP512 XP1000 XP1024 XP12000XP XP24000 RETHINK MAINTENANCE WITH XS INTERNATIONAL. CONTACT US TODAY info@xsnet.com XSnet.com
5 SUPPORTED CISCO NETWORK FAMILIES SUPPORTED BROCADE NETWORK FAMILIES Access Points WLAN Products Lightweight Access Points Fat Access Points Wireless Bridges Wireless Controllers Routers ASR1000 Catalyst Switches Nexus Switches 2000 Series 5000 Series 7000 Series Security Products PIX Firewalls ASA Firewalls VPN Concentrators Other Security Appliances Director Blades FR4 FC4 FCOE10-24 FC10 FX8-24 Fiber Channel over IP (FCIP) SW FICON Accelerator FIA FICON Management 6003 Open Trunking 6120 SAN Director SW SANtegrity Authentication 6224 SANtegrity Binding 6007 Software Brocade Encryption Switch BR-NTWADVT-ENT IP-BASE-DC IP-100 IP-500 IP-1000 IP-2500 MPLS-25 MPLS-50 DCFM Enterprise DCFM PRO Plus Switches F DCX VDX 6730 Upgrade License 7800 Brocade Encryption Switch
6 SUPPORTED JUNIPER NETWORK FAMILIES Data Center Acceleration DX Series»DX3200» DX3250 DX3280 DX3600 DX3650 DX3670 DX3680 Network Applications SA Series SA 700 SA 1000 A SA 1000 B SA 2000 SA 2000 CL SA 2500 SA 2500 CL SA 3000 A SA 3000 A-F SA 3000 B SA 3000 B-F SA 4000 SA 4000 CL SA 4500 SA 4500 CL SA 5000 A SA 5000 A-F SA 5000 B SA 5000 B-F SA 6000 SA 6000 CL SA 6500 SA 6500 CL SRC Series SRC 2000 SRC 400 SSG Series SSG 5 SSG 20 SSG 140 SSG 320M SSG 350M SSG520 SSG 520M SSG 550 SSG 550M STRM Series STRM-500 STRM-2500 STRM-5000 Routers E Series E120 E320 ERX Series ERX-300 ERX-700 ERX1400 ERX300 ERX700 ERX700-H ERX700-L J Series J2300 J2320 J2350 J4350 J6350 JCS 1200 M Series M10i M120 M320 M320EC M40e M7i MX Series MX240 MX480 MX960 MX- DPC(E)-R MX-DPCE-R- EQ MX-DPCE-X MX-DPCE-X- EQ MX-MS-DPC T Series T320 T640 T1600 TX 2 TX 3 TX 4 TX Matrix Plus VF Series VF-1000 VF-3000 Security NS Series NS-5 NS-25 NS-50 NS-204 NS-204B NS-208 NS-208B NS-500B NS-500ES NS-500SP NS-5000 NS-5200 NS-5400 NS-IDP NSM IDP Series IDP50 IDP75 IDP200 IDP250 IDP600 IDP800 IDP1100 IDP8200 ISG Series ISG1000 ISG2000 SRX Series SRX210 SRX240 SRX650 SRX3400 SRX3600 SRX5000 SRX5600 SRX5800 IC Series IC 4000 IC 4000 CL IC 4500 IC 4500 CL IC 6000 IC 6000 CL IC 6500 IC 6500 C Server SBR Series Switches EX Series EX2500 EX3200 EX4200 EX8200 Application Acceleration WXC Series WXC 250 WXC 500 WXC 590 WXC 1800 WXC 2600 WXC 3400 WX Series WX 15 WX 20 WX 50 WX 55 WX 60 WX 80 WX 100
7 SUPPORTED EXTREME NETWORK FAMILIES Modular Switching A-Series S-Series A4H SSA130 A4H124-24P SSA150 A4H SSA180 A4H124-48P S1 S3 B-Series S4 B5G S6S8) B5G124-24P2 K-Series B5G K10 B5G124-48P2 K Series: C-Series: 8900 C5G c-series C5G124-24P2 C5G Standalone Switches C5G124-48P2 D-Series: D2G D2G124-12P 800 Series 08H20G H20G4-24P 08H20G H20G4-48P 08G20G2-08 SUPPORTED F5 NETWORK FAMILIES VIPRION BIG-IP Network Access Points Stackable / Summit Switches Summit X150 Summit X250 Summit X350 Summit X440 Summit X450a Summit X450e Summit X460 Series Summit X480 Series Summit X670 Series RETHINK MAINTENANCE WITH XS INTERNATIONAL. CONTACT US TODAY info@xsnet.com XSnet.com
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