Oracle Discoverer Training Overview

Transcription

1 Oracle Discoverer Training Overview Last Revised on: 04/12/2011 EPL, Inc. 22 Inverness Parkway Suite 400 Birmingham, Alabama (205) EPL (4375)

2 Property of EPL, Inc., 22 Inverness Center Parkway, Birmingham, AL , (205) , Fax (205) EPL, Inc. believes this document is accurate and reliable, and much care has been taken in its preparation. However, EPL, Inc. cannot accept any responsibility, financial or otherwise, for any consequences arising out of the use of this material. The information contained herein is subject to change. Revisions may be issued to advice of such changes or additions. The information and techniques contained in this document are the property of EPL and may not be disclosed in total or in part without the written permission of EPL, Inc EPL, Inc. All rights reserved.

3 Table of Contents AGENDA... 5 WHEN WILL MY DATA BE AVAILABLE?... 5 WHY DOESN T MY DATA MATCH?... 6 IMPORTANT OPTIONS TO KNOW ABOUT... 7 ROLE PERMISSION:... 7 INDIVIDUAL USER ID / LOGIN:... 8 MONTHLY DATABASE LOGON:... 9 CREATING A CONNECTION SIGN IN CREATE CONNECTION DEFAULT SETTINGS YOU MAY WANT TO ADJUST QUERY GOVERNOR Limit retrieved query data to: Retrieve data incrementally in groups of: SHEET Show row number: SHEET Show null values as: FIELD OPTIONS UTILIZING FIELD OPTIONS HOT TOPIC! ADVANCED Disable fan-trap detection FAN-TRAP ERROR MESSAGE MORE ABOUT FAN-TRAPS Fan-Traps Sample ALL ACCOUNTS FOLDER LIST OF VALUES AGGREGATE VALUES ORGANIZING YOUR WORKBOOKS CUSTOM FIELDS NSF, OVERDRAFT, COURTESY PAY HOW DO I? QUESTION ANSWER QUESTION ANSWER QUESTION ANSWER QUESTION ANSWER POPULAR QUERIES ATM/ DEBIT CARD COUNT MAIL MERGE... 56

4 COOL FUNCTIONALITY MANAGE LINKS ACCOUNT LOOKUP DOCUMENTATION FEATURES AND ENHANCEMENTS SR2.5.2: CQ# ORACLE DISCOVERER ENHANCEMENT... 65

5 Agenda Data Availability Matching Data Important Option Settings Field Options Fan Traps All Accounts folder List of Values Aggregate Values Organizing Workbooks Custom Fields Courtesy Pay, NSF, Overdraft Statistics How do I? (User Requests) Advanced conditions and calculations Account Lookup When will my data be available? For Data Center users, the EOM databases will generally be available within 1-3 days after the last day of the month Historically, over the past 12 month period, the database was available on the 1 st day after EOM a total of six times Factors such as holidays and weekends account for the other months being available on the 2 nd or 3 rd day In-House users should check with their IT department for availability Page 5 of 65

6 Why doesn t my data match? If you re trying to match results from Discoverer against a report (COWWW/Synergy) and there are discrepancies, some common problems could be the cause. If your results do not match, make sure you are not comparing a month end report against the live database. Problem. User reported that their New and Closed Account Report for June and July did not match Discoverer. Diagnosis. Trying to compare a month end report against Live data Solution. Run that report against the month end database and not the live database (and not with a date parameter) in order to avoid purged accounts. If the number of accounts and/or the total balance does not match, make sure your conditions are not excluding accounts that the report is not. Problem. Running query in Discoverer for Money Market accounts and it does not match the summary trial balance. Diagnosis. Query in Discoverer was set up with conditions specifying a product class number and draft class code, but the summary trial balance considered any draft with draft class code > 0 a money market. Several draft accounts had a different product class number and draft class code than what was in the original condition. Solution. Changed the Discoverer condition to look at all accounts with draft class code > 0 and the results matched the summary trial. If the number of accounts and/or the total balance does not match, make sure your conditions are not including accounts that the report is not. Problem. Summary Trial Balance did not match Loan query in Discoverer Diagnosis. Discoverer query was not excluding closed accounts or charge-offs Solution. Added conditions in Discoverer to exclude closed accounts (DATE CLOSED IS NULL) and charged off loans (CHARGE OFF IS NULL or CHARGE OFF < 1) and results then matched the summary trial. Page 6 of 65

7 Important Options to Know About Under Tools/Options, there are several default settings, which can be customized as desired to suit your requirements. The setting of some can be very important as to the results of your queries. Changes to the default settings will apply to new workbooks, but not to existing workbooks. As a rule, these options should only be changed by a manager or experienced Discoverer user. In-House: Your IT department may set these options or provide recommendations for governor defaults Role Permissions For those employees that will be accessing Oracle Discoverer, remember to set the role permission to access Oracle Discoverer. In addition to your individual user log on, another user ID is required on a monthly basis to create a connection to prior month databases. Role Permission: Page 7 of 65

8 Individual User ID / Login: Page 8 of 65

9 Monthly Database Logon: Page 9 of 65

10 Creating a Connection Sign In Click on the Reports menu and select Oracle Discoverer Enter your User Name and Password. Click on the Login button Page 10 of 65

11 Create Connection You may connect to your live database or connect to a previous months database. To connect to the live database, click on the Live link. To connect to a previous months database, click on the Create Connection button. Page 11 of 65

12 Page 12 of 65

13 Default Settings You May Want to Adjust Query Governor Limit retrieved query data to: Retrieve data incrementally in groups of: Limit retrieved query data to: This setting usually has a default of rows, so if you have more members or certain account types than this setting, you will definitely want to increase this value If this setting is not large enough to support the total records, your data could appear to be inaccurate Retrieve data incrementally in groups of: This option is to speed up the performance when running the query The default setting is 250, so this can be increased if you prefer to retrieve a larger number of rows at once This setting allows you to more quickly see results as you are building your query and when ready you can select Tools/Retrieve All Rows to have all the records returned Page 13 of 65

14 Sheet Show row numbers: Page 14 of 65

15 Show row number: This setting will number your rows which can be helpful if you want to see how many rows or what number an individual record is If the option is turned on, the row numbers will also appear on the print results, which may not be desired due to space limitations It is recommended to leave the default option turned off and change the setting within the individual worksheet by going to Edit/Worksheet Properties/Table Format Sheet Show null values as: Show null values as: The default setting is NULL, however your credit union may prefer to see null values another way The options are: Blank (space) Dash (-) 0 (Zero) N.A. NULL This option can be customized for an individual worksheet by going to Edit/Worksheet Properties/Table Format Page 15 of 65

16 Field Options If you expand a field you will see different options depending on the data type. For example, you may see the following options available for selection: Number fields: - SUM - AVG - Count - MIN - MAX - Detail String or Date fields: - COUNT - MIN - MAX Page 16 of 65

17 Utilizing Field Options Question. What is the average age for our members? Under Account Master, expand the Age field Select AVG, MIN, and MAX This tells us our: average member age is 40. our oldest member is 106 Our youngest member is less than 1 Page 17 of 65

18 Question. How many accounts exist for each account type? Answer. Select the All Accounts folder Expand Account Type and select All Expand Account Number and select COUNT Add a condition Date Closed IS NULL Now only accounts that are open are considered in the totals Page 18 of 65

19 HOT TOPIC! Advanced Disable fan-trap detection It is highly recommended that this option is NOT checked. However, experienced users may desire to turn the option off temporarily in order to run a query in which a fan-trap situation exists. Fan-traps exist for a reason and therefore it is best to have Discoverer notify you if one is encountered. What is a Fan-trap? A fan-trap occurs when the data of two folders are not directly related, but do have a relationship based on data in a third folder As the option setting warns, the detection is to prevent returning ambiguous results If the detection is turned off, the query will run although the data may or may not be useful Page 19 of 65

20 Fan-Trap Error Message More About Fan-Traps As it relates to your credit union member data, the most common area a fan-trap is encountered is when trying to link multiple account types. For instance, a member will always have one share account, but could have varying numbers of other account types. Since the data is returned in rows, if you linked shares and drafts, a member with only one share and one draft would appear in one row If the member had multiple draft suffixes, a row would be returned for each draft suffix since the data would be unique for each draft. However, the share-related data would duplicate since it is technically the same for both draft suffixes Generally, if you only wanted to link a couple of account types, such as the share and draft, then turning off the fan-trap detection would not be that big of an issue Although the share data would be repeated, there are things you can do to group your data so that even though there are multiple rows, you do not see the duplicated share data However, if you were trying to link additional account types, this is when the fan-trap may be more difficult to overcome because you may see rows with odd combinations of data Page 20 of 65

21 For instance, if a member has one share, two drafts, and two loans, think about how that could be represented in a single row. It could not. In fact, it could not even be represented in two or three rows. This particular situation could only be presented in 4 rows. Add additional account types and the number of rows could multiply even more A sample scenario is shown next Fan-Traps Sample In this sample, Michael Jones has two drafts and two loans. Since this data is stored in a relational database, you see that for his draft suffix 71, he also has a loan suffix 2 and 3. But for his draft suffix 75, he also has a loan suffix 2 and 3. If you were trying to get counts and totals for data represented this way, they are not going to be too accurate. This is what a fan-trap detection is for to warn you of ambiguous data. But there may be a better way to get the results you desire Page 21 of 65

22 All Accounts Folder Within the Discoverer End User Layer (EUL) a folder was created that contains summarized data of all of your accounts This folder is called All Accounts and it is a great way to obtain balances and account types without some of the issues described previously The following shows how the same member is represented compared to the previous sample going to the individual account type folders Note that some data will obviously be duplicated, such as the name and account number, but using the group by option will allow you to only show this information one time Although there are multiple rows per member due to multiple account types, the data is much cleaner to use Page 22 of 65

23 Another way to use the All Accounts folder is to obtain summary data If you wanted to see the total number of accounts with the total balance, simply expand the Account Number field and select COUNT and expand the Current Balance field and select SUM Your results will be aggregate count and total for all account numbers. Select COUNT of Account Number and SUM of Current Balance Page 23 of 65

24 List of Values The All Accounts folder is the first folder where we introduced fields using a defined List of Values (LOV) Basically, this is just what it sounds like a list of values found in the field The two fields that contain a list of values in which to choose are the Account Type and the Product Type Having a list of values to choose from helps when creating conditions Although every field could have an LOV, certain fields may contain too many values to make it practical As the EUL continues to develop, additional fields may prove to warrant an LOV Each item with a blue dot is a value found in the field Page 24 of 65

25 When creating a condition on a field containing a List of Values, notice how the drop-down list contains each item found in the field To select a value, simply check the box next to the desired item Page 25 of 65

26 Aggregate Values To see aggregate balances for Deposit Accounts, simply set up a condition and choose the Product Type of DEPOSIT Page 26 of 65

27 Organizing Your Workbooks If you need to see data that contains a lot of similar fields, but with varying conditions, and you don t want to create a bunch of workbooks to clutter up your list, then you can create a workbook with multiple worksheets within it. Likewise, you may have different fields, but just want to group the workbook based on a particular department or viewing audience There are two choices for creating a new worksheet Add Worksheet starts you at Step 1 of the wizard where you select all the desired fields Duplicate Worksheet allows you to copy the worksheet you are on so that all the same fields, conditions, and totals will automatically be in the new worksheet Page 27 of 65

28 For instance, the standard workbook, ip-loan Activity Report contains all the applications in LOS and their statuses. However, you want to see all the loans with a certain status code Since we need all the same fields, all we need to do is duplicate our worksheet and apply a condition to the new worksheet to only look at the desired condition(s) Page 28 of 65

29 For this new worksheet, we want to show all the loan applications that are in the state of Approved or Approved with Conditions The status code field, like many fields, is stored as a numeric value in the database, so how do we know what status codes we need for our conditions? Hint: We have already defined friendly descriptions to the status codes within this workbook in the calculation called Status You can select Edit and view the details of the CASE WHEN statement where we have defined each status code Page 29 of 65

30 So, we simply add a condition to this worksheet to only look at status code 2 and 3 Now, so that you won t do this (because I did), when creating my condition you will see the field called Status in your list of items. However, this is the calculated field Status that outputs the friendly label The true status field is not even in the selected items since it is not needed to display in the results Hint: As long as you have at least one field selected from a table, you can still get to all the other items for your conditions without adding the field Simply select the More Items option from the drop-list and you will be able to select a field from any tables in which are currently being used for your worksheet Page 30 of 65

31 Many of you already know how to use the Advanced button to create And or Or conditions Page 31 of 65

32 Now you can see in the first worksheet all the statuses are showing, but in the second worksheet we only see the applications with a status of Approved or Approved with Conditions Since you now have worksheet 2 showing only Approved applications, you can name your worksheet so that it is more descriptive Page 32 of 65

33 In order to have different conditions per each worksheet, you will need a separate condition for each one This means you cannot just edit the condition from within each worksheet. Doing so will change the condition across all worksheets Although each condition will be available to be used for each worksheet, you can decide whether it is used or not by adding or removing it from the worksheet (Do Not Delete) The Checkbox indicates whether it applies to the worksheet you are currently viewing. Page 33 of 65

34 Custom Fields In MR2.4.0, there was an enhancement to allow up to 20 custom fields to be set up. With the SR2.4.3 service release, these fields are now available in Discoverer. Each field is totally customizable, from the label to the size of the field to how it is sorted on the screen. Also, each credit union can decide whether they have only one custom field to all twenty. Due the dynamic nature of these fields, a good bit of thought was put into how to present these new fields in Discoverer. The uniqueness and the issues with offering all the custom fields in one table made it sensible to present them in a new business area called Account Custom Fields. Tip: A Business Area is a grouping of related tables/areas. For instance, there is a business area for accounts, loans, general ledger, etc. Since each field s label is customizable and can be sorted in whatever order is desired, the user will need to determine what the true sequence number is in the database. This can be found by running a query on the table called Custom Fields. In this sample, we see from the Sequence number column that the field labeled Sign is considered Custom Field 1 and the field labeled Pet is considered Custom Field 2. The fields titled Field Label 1, Data Value 1, Field Label 2, and Data Value 2 are selected for the following sample query: Page 34 of 65

35 The heading for the columns can be edited to display the label name and then the query can be condensed to only display the column containing the actual data for the member. Note: The label is dynamic; therefore, it can be changed at any time in i-power, which may cause a discrepancy with any saved workbooks. Page 35 of 65

36 NSF, Overdraft, Courtesy Pay On the Overdraft Protection screen, under Historical Statistics and Fees, new fields have been added to show the totals and fee amounts for NSF, Overdraft and Courtesy Pay items. These fields are now available under the Draft Account folder. Page 36 of 65

37 In this scenario, we will make one workbook with multiple worksheets. Select fields & set common conditions such as Date Closed IS NULL Select Edit Duplicate Worksheet As Table Do this twice to make three separate worksheets In the Duplicate as Table wizard, you can make changes as desired, or just click OK Tip: Clicking Properties here will allow you to rename the sheet Page 37 of 65

38 Or, you may right-mouse click the Sheet tab and select Worksheet Properties Create 3 separate sheets and name them Courtesy Pay, NSF, and Overdraft Tip: Creating closely related worksheets within one workbook allows you to clean up your Workbook List Page 38 of 65

39 In Sheet 1, rename Courtesy Pay Create condition for Courtesy Pay MTD > 0. Rename the other worksheets as NSF and Overdraft, creating similar conditions for each If a new condition is added, you will be able to see it under the other worksheets, but you will have to Apply it to the worksheet to make the condition applicable A Condition is applied by right-mouse clicking and selecting Add to Worksheet Page 39 of 65

40 A Condition can be unapplied by right-mouse clicking and selecting Remove from Worksheet The blue checkmark indicates which conditions are applicable to that sheet Apply further clean-up by giving each worksheet a unique title and removing or adding additional fields as desired Page 40 of 65

41 How Do I? Question 1 The credit union wishes to send out special mailers to people based on their birthday. How do I tell which members have a birthday in a particular month? Answer 1 Create a calculated field that pulls out the month value. Calculation: TO_CHAR(Account Master.Date of Birth,'MM') Create New Calculation Name it Month Page 41 of 65

42 Under Show select Functions then Conversion Select the TO_CHAR function Note: There are several choices for TO_CHAR Page 42 of 65

43 Go back to Selected Items and choose Date of Birth to replace the label portion of the function. Enter MM to replace the fmt portion of the calculation. Page 43 of 65

44 Set up a parameter to prompt the user to enter in the numerical month. Ex. 09 for September We now have a report with members having a birthday in September. Add address fields and any other criteria as necessary Page 44 of 65

45 Question 2 How do I see all accounts that do not have a draft account? Answer 2 In the Account Master folder, there are counters for each account type. Place a condition for DRAFT COUNTER = 0. Page 45 of 65

46 Question 3 How do I find the Work Address for my members? Answer 3 All of the member s addresses can be found in the Stored Addresses folder located under the Members Business Area Select the Full Name from Person Profile Select the Address Type from Stored Addresses Select Address, City, State, Zip Fields from Stored Addresses Address Type 1 = HOME 2 = WORK 3 = TEMPORARY Sequence 1 = Current 2 = Previous Page 46 of 65

47 Create a condition Address Type = 2 AND Sequence = 1 Page 47 of 65

48 Question 4 How do you create a workbook to display members that have $20,000 plus in their share or a total of $20,000 plus in certificates? Answer 4 The user only wanted to see the individual once and they could not get the information gathered together so they ended up doing two separate sheets one for the shares and one for the certificate. The user then had to export to excel. For the certificate they had to manually go through and delete the ones that were aggregately under $20,000 and then look at the share sheet to see if they were on both. The reason you get multiple lines is because of detail information If you select SUM instead of Detail you will get aggregate information and that will solve the problem of having multiple lines From the Account Master folder select the following fields: Account Number Last Name First Name From Share folder select Current Balance SUM From Certificate folder select Current Balance SUM Create the following advanced condition: Current Share Balance SUM > OR Current Certificate Balance SUM > Page 48 of 65

49 How to set up the condition This will give you any account in which the share balance is greater than or equal to $20, OR the total certificate balances are greater than or equal to $20, Page 49 of 65

50 Performing the Label Mail Merge Open the Member Mailing Excel Spreadsheet (you will need to choose Enable Macros to open). Open Microsoft Word, Click on Tools > Letters and Mailings > Mail Merge Wizard. Step 1 of 6: Select Document Type Choose Labels and then click on Next: Starting Document. Step 2 of 6: Select Starting Document Click on Label Options and then choose the type of labels that you will be using (Avery 5160 is the standard label). Click Next: Select Recipients. Page 50 of 65

51 Step 3 of 6: Select Recipients Click Browse and the below screen appears. Click in the Look In drop down box and find the destination source for your report. Choose the report, Click OK for Sheet1 and then OK again. Page 51 of 65

52 Click NEXT: Arrange Your Labels. Step 4 of 6: Arrange Your Labels Click on Edit > Select All > Select 9 for the Font Size and then click on Next: Arrange Your Labels. 1) Click on MORE ITEMS this is where you will choose and place your items in the first label. The items will appear exactly as placed. 2) Choose the Full Name field and close the Item box. Hit your enter key once. 3) Click on the MORE ITEMS tab, highlight the Address1 field, choose Insert, close the Item box and hit the enter key once. 4) Click on the MORE ITEMS tab, highlight the Address2 field, choose Insert, close the Item box and hit the enter key once. 5) Click on the MORE ITEMS tab, highlight the CITY, STATE and ZIP field, choose Insert (one at a time) and then close the Item box. 6) Click in your label, add a comma between city and state and two spaces between the state and zip. Your label should look like the example below. Click on Update All Labels. Once it updates all labels click NEXT: Preview your labels. If your labels are satisfactory, click NEXT: Complete the Merge. If not, you can choose PREVIOUS to edit. Page 52 of 65

53 Popular Queries ATM/ Debit Card Count Choose your items Account Number, Pan Number and Status Code from the ATM/Debit table. Create a condition on the status code so that you only pull in your active cards. Click on New Condition and enter your condition: Click OK. Page 53 of 65

54 Next, we want to create two Totals. Click on New > Total. Select Account Number for the Item, Choose Count Distinct for the kind of Total and choose Grand Total at the Bottom. Click OK. Click on New > Total. Select Pan Number for the Item, Choose Count for the Kind of Total and choose Grand Total at the Bottom. Click OK. Click NEXT on Step 3 and Step 4. On Step 5 of 5: Parameters, create a parameter that will allow you to enter the first 3-4 numbers of the pan number to isolate the total number of cards for either your Debit cards or your ATM cards. 1) Name the Parameter 2) Be sure to select the item that the parameter is based on (from the drop-down list). 3) Assign the Operator in this case, we are using LIKE. This will allow us to enter the first few digits with a wildcard (%). For example, entering 5824% will return all PAN numbers that begin with Click OK. ***********Parameters prompt the user for information that creates a condition each time the worksheet is opened or refreshed. This allows the user to change the condition without creating a separate query.**************** Page 54 of 65

55 Click Finish and the prompt will appear asking for the parameter Click OK and all PAN numbers beginning with 5824 are returned. Click Tools > Retrieve All Rows and the Total number of accounts and card numbers is displayed. Page 55 of 65

56 Mail Merge Add the following fields from the Account Mailing Address table: Address1 Address2 City State Zip Create a condition to exclude closed accounts and opted out accounts (HINT: use the Date Closed field from the Share Account table and the Privacy Act field from the Account Master table). Run the worksheet, click File and save the worksheet as Member Mailing. Click File and Export to Excel. HINT: This option will send the file to C://documents and settings/name of pc user. Page 56 of 65

57 Cool Functionality A fellow Discoverer user from Fairmont Federal Credit Union, Cindy Dickey, shared the following information. Cindy discoverered a way to use the Manage Links functionality that is part of Discoverer to set up a hyperlink which will allow the user to click on a particular account and go directly to the member profile. According to Cindy this functionality comes in handy if they need to fix something on the account. This way they don t have to go out to i-power and type the number in. Note: You must first login to i-power for this to work, otherwise, you will be redirected to the login page. Page 57 of 65

58 Manage Links Account Lookup To illustrate this, let s say you want to analyze your share accounts to see if the proper owner code is set. Select the Account Number and Full Name from Account Master Select the Joint Counter and Ownership Code from Share Account We want to see any accounts where the Joint Owner does not equal the Ownership Code Add new condition JOINT OWNER <> OWNERSHIP CODE Tip: <> means NOT EQUAL TO Since the results indicate to us that an account might not have the proper ownership code based on the joint counter, we may need to perform file maintenance on the account to set the correct ownership code. From the query results, right-mouse click on the Account Number field and select Manage Links Page 58 of 65

59 The Manage Links window displays Click on the New Link button The New Link window displays Page 59 of 65

60 Give the link a name Ex. Profile Under Where do you want to link to? select URL from the drop-list Page 60 of 65

61 The Destination field is where the hyperlink will be entered String=<Account Number>&acdInited= Where it reads ENTER_YOUR_URL_HERE, you will enter the URL for your credit union. Ex. integration.ipower.epl The Link is added Click OK Page 61 of 65

62 You will now see an arrow on the left side of the Account Number column Click on the arrow and the link you established will appear Click on the link Page 62 of 65

63 The Member Profile displays for the selected account Page 63 of 65

64 Documentation There are several ways to obtain help with Oracle Discoverer Online HELP within the Discoverer tool Oracle Discoverer documentation Note: If you don t already have a copy, go to the following URL to download the PDF document, Oracle Business Intelligence Discoverer Plus User's Guide Bookstore Suggested Titles Oracle Discoverer 10g Handbook by Michael Armstrong-Smith and Darlene Armstrong-Smith Introduction to SQL - Mastering the Relational Database Language by Rick F. Van Der Lans Page 64 of 65

65 Features and Enhancements SR2.5.2: CQ# Oracle Discoverer Enhancement The following represent several key improvements made in Oracle Discoverer. 1. The Product Class is now available in the folder for each account type. i.e. Share, Draft, Club, Certificate, Consumer Loan, and Mortgage Loan. 2. In addition, the Account Description is now available in the Share Account, Draft Account, and Club Account folders. 3. Date of First Delinquency was added to the Consumer and Mortgage Loan folders. 4. In addition to being found in the Share Account folder, the Date Opened and Date Closed for the share are now available under Account Master. 5. Under Mortgage Loans, the field labeled Charge Off was removed and the fields for Discharged data were added, as follows: Discharge Code Discharge Debt Amount Date Discharge Effective Discharge Interest Amount Discharge Admin Costs Discharge Debt Description 6. Under Mortgage Loans, the following fields were also added: Credit Bureau Account Status Credit Bureau Special Comments Create 1098 form? 7. IRA Status was added to the Certificate Account folder. 8. Under the Club Account folder, the field labeled Status was changed to IRA Status to be more descriptive. 9. In the All Accounts folder, when selecting SUM on the Current Balance field, it was not formatted as currency for the default and therefore it was rounding the balances. Currency is now the default format. Page 65 of 65