a tools for storytellers

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1 Avid Unity TransferManager User s Guide Release 1.0 a tools for storytellers

2 Copyright and Disclaimer Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. The software described in this document is furnished under a license agreement. The software may not be reverse assembled and may be used or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on any medium except as specifically allowed in the license agreement. Avid products or portions thereof are protected by one or more of the following United States patents: 4,746,994; 4,970,663; 5,045,940; 5,063,448; 5,077,604; 5,245,432; 5,267,351; 5,309,528; 5,325,200; 5,355,450; 5,396,594; 5,440,348; 5,452,378; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,568,275; 5,577,190; 5,583,496; 5,584,006; 5,627,765; 5,634,020; 5,640,601; 5,644,364; 5,654,737; 5,701,404; 5,715,018; 5,719,570; 5,724,605; 5,726,717; 5,729,673; 5,731,819; 5,745,637; 5,752,029; 5,754,180; 5,754,851; 5,781,188; 5,799,150; 5,812,216; 5,828,678; 5,842,014; 5,852,435; 5,883,670; 5,889,532; 5,892,507; 5,905,841; 5,912,675; 5,929,836; 5,929,942; 5,930,445; 5,930,797; 5,946,445; 5,966,134; 5,977,982; 5,986,584; 5,987,501; 5,995,079; 5,995,115; 5,999,190; 5,999,406; 6,009,507; 6,011,562; 6,014,150; 6,016,152; 6,016,380; 6,018,337; 6,023,531; 6,023,703; 6,031,529; 6,035,367; 6,038,573; 6,052,508; 6,058,236; 6,061,758; 6,072,796; 6,084,569; 6,091,422; 6,091,778; 6,105,083; 6,118,444; 6,130,676; 6,134,379; 6,134,607; D352,278; D372,478; D373,778; D392,267; D392,268; D392,269; D395,291; D396,853; D398,912. Additional U.S. and foreign patents pending. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the express written permission of Avid Technology, Inc Avid Technology, Inc. All rights reserved. The following disclaimer is required by Apple Computer, Inc. APPLE COMPUTER, INC. MAKES NO WARRANTIES WHATSOEVER, EITHER EXPRESS OR IMPLIED, REGARDING THIS PRODUCT, INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE. The following disclaimer is required by Sam Leffler and Silicon Graphics, Inc. for the use of their TIFF library: Copyright Sam Leffler Copyright Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software [i.e., the TIFF library] and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics. THE SOFTWARE IS PROVIDED AS-IS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUD- ING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSE- QUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. The following disclaimer is required by the Independent JPEG Group: Portions of this software are based on work of the Independent JPEG Group. The following disclaimer is required by Paradigm Matrix: Portions of this software licensed from Paradigm Matrix. 2

3 The following disclaimer is required by Ray Sauers Associates, Inc.: Install-It is licensed from Ray Sauers Associates, Inc. End-User is prohibited from taking any action to derive a source code equivalent of Install-It, including by reverse assembly or reverse compilation, Ray Sauers Associates, Inc. shall in no event be liable for any damages resulting from reseller s failure to perform reseller s obligation; or any damages arising from use or operation of reseller s products or the software; or any other damages, including but not limited to, incidental, direct, indirect, special or consequential Damages including lost profits, or damages resulting from loss of use or inability to use reseller s products or the software for any reason including copyright or patent infringement, or lost data, even if Ray Sauers Associates has been advised, knew or should have known of the possibility of such damages. The following disclaimer is required by Videomedia, Inc.: Videomedia, Inc. makes no warranties whatsoever, either express or implied, regarding this product, including warranties with respect to its merchantability or its fitness for any particular purpose. This software contains V-LAN ver. 3.0 Command Protocols which communicate with V-LAN ver. 3.0 products developed by Videomedia, Inc. and V-LAN ver. 3.0 compatible products developed by third parties under license from Videomedia, Inc. Use of this software will allow frame accurate editing control of applicable videotape recorder decks, videodisc recorders/players and the like. The following notice is required by Altura Software, Inc. for the use of its Mac2Win software and Sample Source Code: Altura Software, Inc. The following notice is required by Ultimatte Corporation: Certain real-time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are commercial computer software or commercial computer software documentation. In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR (a) and/or DFARS (a), as applicable. Trademarks AirPlay, AudioVision, Avid, Avid Xpress, CamCutter, Digidesign, FieldPak, Film Composer, HIIP, Image Independence, Marquee, Media Composer, Media Recorder, NewsCutter, OMF, OMF Interchange, Open Media Framework, Pro Tools, Softimage, and tools for storytellers are registered trademarks and 888 I/O, AirSPACE, AirSPACE HD, AniMatte, AudioSuite, AutoSync, AVIDdrive, AVIDdrive Towers, AvidNet, Avid Production Network, AvidProNet, AVIDstripe, Avid Unity, AVX, DAE, D-Fi, D-FX, D-Verb, ExpertRender, FilmScribe, HyperSPACE, HyperSPACE HDCAM, Intraframe, is9, is18, is23, is36, Lo-Fi, Magic Mask, Matador, Maxim, MCXpress, MEDIArray, MediaDock, MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, MediaShare, Meridien, NaturalMatch, OMM, Open Media Management, QuietDrive, Recti-Fi, rs9, rs18, Sci-Fi, Sound Designer II, SPACE, SPACE Shift, Symphony, Vari-Fi, Video Slave Driver, and VideoSPACE are trademarks of Avid Technology, Inc. Macintosh is a trademark of Apple Computer, Inc., registered in the U.S. and other countries. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. All other trademarks contained herein are the property of their respective owners. Avid Unity TransferManager User s Guide Part Rev. A November

4 Contents Chapter 1 Chapter 2 Using This Guide Who Should Use This Guide... 6 About This Guide... 7 Symbols and Conventions... 7 If You Need Help... 8 Related Information... 9 If You Have Documentation Comments How to Order Documentation TransferManager Overview About TransferManager TransferManager in a Workgroup Environment Transfer Options Transferring Files Media Compatibility Between Avid Applications Transferring Clips from Within an Avid Application to Another Workgroup Setting Up the Avid System for Transfers Transferring Files Transferring Objects from One Workgroup to Another Workgroup Transferring Files from a Remote Workgroup to Your Avid System Transferring Files to a Playback Device

5 Working with Rundowns Transferring Files from an Ingest Device Monitoring Transfers Monitoring the Transfer from Within the Avid Application.. 27 Monitoring Transfers from Your Browser Chapter 3 Chapter 4 Using TransferManager in a Non Avid Unity Environment Transferring Clips Setting Up the Avid System for Transfers Transferring Data Troubleshooting Suggested Troubleshooting Guidelines Verifying Network Connectivity Index 5

6 Using This Guide n The Avid Unity TransferManager application allows you to move media and manage the transfer of media to and from workgroups in an Avid Unity environment. You can also use TransferManager in a non Avid Unity environment to move media between workstations. Your system might not contain certain features that are described in your documentation. Our documents describe all features regardless of which model you purchased. This document describes the TransferManager application in a non Avid Unity environment and an Avid Unity workgroup environment. It also describes the TransferManager browser available for the workgroup environment. Who Should Use This Guide This guide is designed for anyone who is setting up or using TransferManager. This guide assumes that you already have a site network in place. Setting up and configuring a site network is beyond the scope of this guide. 6

7 This guide also assumes you have followed the procedures in the Avid Unity Workgroup Setup Guide to set up your TransferManager server. About This Guide The information provided in this guide will help you to understand the user interface (UI) in this application, how to use the application, and how to troubleshoot basic problems that can arise during daily operation. The Contents lists the topics included in this guide. They are presented with the following overall structure: Chapter 1 explains the functions of different windows and dialog boxes you see when operating the TransferManager software. Chapter 2 explains how to transfer information between sending and receiving systems. Chapter 3 explains how to transfer information between two clients that are not part of the Avid Unity environment. Chapter 4 describes tools to use if problems occur. Symbols and Conventions Unless noted otherwise, the material in this document applies to the Windows NT and Macintosh operating systems. When the text applies to a specific operating system, it is marked as follows: (Windows ) or (Windows only) means the information applies to the Windows NT operating system. (Macintosh) or (Macintosh only) means the information applies to the Macintosh operating system. 7

8 The majority of screen shots in this document were captured on a Windows NT system, but the information applies to both Windows NT and Macintosh systems. Where differences exist, both Windows NT and Macintosh screen shots are shown. The TransferManager documentation uses the following special symbols and conventions: 1. Numbered lists, when the order of the items is important. Look here in the margin for tips. n c w a. Alphabetical lists, when the order of secondary items is important. Bulleted lists, when the order of the items is unimportant. - Indented dashed lists, when the order of secondary items is unimportant. Courier Bold font identifies text that you type. In the margin, you will find tips that help you perform tasks more easily and efficiently. A note provides important related information, reminders, recommendations, and strong suggestions. A caution means that a specific action you take could cause harm to your computer or cause you to lose data. A warning describes an action that could cause you physical harm. Follow the guidelines in this guide or on the unit itself when handling electrical equipment. If You Need Help 1. Retry the action, carefully following the instructions given for that task in this guide. 8

9 Related Information 2. Check the documentation that came with your hardware for maintenance or hardware-related issues. 3. Check the release notes supplied with your Avid application for information on accessing the Avid Web site and the Avid Knowledge Center. 4. For customer support, contact your local Avid Reseller, or contact Avid Customer Support directly: Broadcast customers call 800-NEWS-DNG ( ). Postproduction customers call AVID (2843). The following documents provide more information about TransferManager and other workgroup products: Avid Unity MediaManager User s Guide Avid Unity MediaManager Administrator s Guide Avid Unity MediaManager Release Notes Avid Unity TransferManager Release Notes Avid Products Collaboration Guide This guide provides step-by-step instructions for transferring project files, audio files, and graphics and effects files between various Avid products. The most recent update of the Avid Products Collaboration Guide is provided online. Check the release notes supplied with your Avid application for information on accessing online documentation. 9

10 If You Have Documentation Comments Avid Technology continuously seeks to improve its documentation. We value your comments about this guide, the Help, and other Avid-supplied documentation. Simply your documentation comments to Avid Technology at Please include the title of the document, its part number, revision, and the specific section you are commenting on in all correspondence. How to Order Documentation To order additional copies of this documentation from within the United States, call Avid Telesales at AVID (2843). If you are placing an order from outside the United States, contact your local Avid representative. 10

11 CHAPTER 1 TransferManager Overview This chapter provides an overview of Avid Unity TransferManager as discussed in the following sections: About TransferManager TransferManager in a Workgroup Environment Transfer Options About TransferManager Read through the chapter to become familiar with the TransferManager options. When you are ready to transfer files, follow the procedures in Chapter 2. TransferManager can transfer media to and from another workgroup s TransferManager. In a broadcast environment, TransferManager can send finished sequences to a configured playback device or input media from a configured ingest device. TransferManager receives and queues transfer requests from one or more clients. Transfers are then initiated by the TransferManager server to offload the client. You can monitor TransferManager status through a Web-based user interface (UI). You can also monitor your own transfer from within your Avid application. 11

12 You can also use TransferManager in a non Avid Unity environment. For information on using TransferManager to move media between workstations, see Chapter 3. TransferManager in a Workgroup Environment The workgroup environment consists of the following functional components: Avid Unity MediaNet file server and storage Avid Unity MediaManager to track and manage Avid Unity media Supported Avid editors (Media Composer, Symphony, Avid Xpress, NewsCutter ) TransferManager server that will manage the transfer of media to and from the workgroup and to and from other workgroups Fibre Channel network that connects the Avid editing systems, MediaManager, and TransferManager to the Avid Unity MediaNet environment Ethernet network used as a general-purpose communication network The following diagram shows a typical shared-storage workgroup configuration. 12

13 Ethernet MediaNet file server Supported Avid systems To a playback device Avid Unity storage TransferManager server To another workgroup Fibre Channel Transfer Options MediaManager server From an ingest device The workgroup enables collaborative workflows by allowing multiple editors to share media. For information on installing the TransferManager client software and the TransferManager server software, see the Avid Unity TransferManager Release Notes. When you use TransferManager in a workgroup environment, you can transfer files in a number of ways. You can perform a remote transfer from the MediaManager user interface. See Transferring Objects from One Workgroup to Another Workgroup on page 20. You can perform a transfer from within the Avid editing system (for example, NewsCutter) to another workgroup or playback device. See Transferring Clips from Within an Avid Application to Another Workgroup on page 16. You can pull media from a remote MediaManager directly to your Avid system s bin. See Transferring Files from a Remote Workgroup to Your Avid System on page

14 If you are working in an Avid Unity for News workgroup, you can transfer finished sequences to a configured playback device. See Transferring Files to a Playback Device on page

15 CHAPTER 2 Transferring Files This chapter describes how to transfer files and how to use the TransferManager Status window to monitor the status of transfers in your workgroup. This chapter discusses the following topics: Media Compatibility Between Avid Applications Transferring Clips from Within an Avid Application to Another Workgroup Transferring Objects from One Workgroup to Another Workgroup Transferring Files from a Remote Workgroup to Your Avid System Transferring Files to a Playback Device Working with Rundowns Transferring Files from an Ingest Device Monitoring Transfers 15

16 Media Compatibility Between Avid Applications The type of system on which your application is running determines what can be sent between systems. Before you transfer data between Avid applications, consider whether the media, files, or compositions are compatible between applications. For additional information about compatibility, see the Avid Products Collaboration Guide. Transferring Clips from Within an Avid Application to Another Workgroup If TransferManager is properly installed and enabled on your Avid editing system, it starts automatically whenever you start the Avid application. When you complete a sequence, you can transfer it from the Avid application to any other connected workgroup. Once you send the sequence, you are free to work on another project while the transfer is taking place. Setting Up the Avid System for Transfers To activate TransferManager each time you start your Avid editing system and to have the application notify you of incoming transfers: 1. In the Avid application, click the Settings button in the Project window. 2. Double-click Transfer in the Settings scroll list. The Transfer Settings window opens. 3. Click the Settings tab. 16

17 4. Do one of the following: Select Refuse All Requests if you do not want to receive files from another workgroup. Select User Dialog To Accept/Refuse and one of the following methods for accepting transfers: - Wait for User Action (No Timeout) User receives a message request for a transfer. User must click OK for the transfer to occur. - Accept After Timeout Automatically accepts the file after the timeout. - Refuse After Timeout Does not accept the file after the timeout. In the Timeout (seconds) text box, enter the amount of time you want to set for the timeout. 5. Select Highlight mixed-resolution items. 17

18 If a sequence contains DV 25 and DV 50 media within the same sequence, that sequence will be highlighted in red in the bin. TransferManager cannot send sequences that contain both DV 25 and DV 50 media to playback. This feature allows you to easily identify those sequences. 6. Click OK. 7. Click the TMClient.ini tab. 8. Type the TransferManager server computer name in the Server text box. 9. Type the name of your workgroup in the Workgroup text box. This can be any name you give your workgroup. 10. If your environment includes another workgroup that includes another TransferManager server, click Add. 11. In the other Workgroups area, type the name of the other TransferManager server and the name of the other workgroup. 12. Click OK. 18

19 Transferring Files To send clips or sequences to another workgroup from within the Avid application: 1. Open the bin that contains the clips or sequences you want to send. 2. Select a clip or sequence. (Windows) Ctrl+click to select multiple clips or sequences. (Macintosh) Shift+click to select multiple clips or sequences. 3. From the Transfer menu, choose Send To Workgroup. 4. From the Send To Workgroup submenu, choose the available workgroup to which you want to send the files. The files are sent to the TransferManager server, where they are then sent to the selected workgroup. You can now work on another project while the transfer is taking place. For information on monitoring the transfer of the files, see Monitoring the Transfer from Within the Avid Application on page

20 Transferring Objects from One Workgroup to Another Workgroup n n If you want to transfer objects to another workgroup, you must have the TransferManager application installed in the workgroup. The Web-based user interface of MediaManager allows users to access TransferManager to transfer media from one workgroup to another. Because the user interface is Web-based, each workgroup will have a unique uniform resource locator (URL) associated with it. This makes navigating to other workgroups quick and easy. You may want to bookmark the workgroups for easy access. To transfer media, you must have two Web browsers running, one for the originating workgroup and one for the destination workgroup. To transfer media objects to another workgroup: 1. If you have not already done so, start your browser and open your local MediaManager. 2. Open the remote MediaManager. 3. Click Services in the mode selector of the remote MediaManager. Mode selector 20

21 The Services control frame appears. 4. In your local MediaManager, click the objects that you want to transfer to the remote MediaManager: (Windows) Ctrl+click or click Select All to select multiple objects. (Macintosh) Shift+click or click Select All to select multiple objects. 5. Drag the selected files to the Inbox icon of the remote MediaManager. A dialog box appears. 6. Do one of the following: Click Launch TransferManager status if you want to monitor the transfer. The TransferManager status window opens. For more information, see Transferring Files to a Playback Device on page 23. Click Close if you do not want to monitor the transfer. 21

22 Transferring Files from a Remote Workgroup to Your Avid System TransferManager allows you to move files from a remote workgroup to your Avid system bin. To pull files from the external workgroup, you must use MediaManager from the originating workgroup. You drag the objects from the remote MediaManager and drop them in the Avid system bin. To transfer objects from a remote workgroup to your Avid system: 1. In the Settings scroll list of the Avid system Project window, click to select the appropriate OMM settings (see Configuring Avid Systems to Work with MediaManager in the Avid Unity MediaManager User s Guide). 2. Open the Avid system bin in which you want to store the media objects that you want to transfer. 3. If you have not already done so, open the remote MediaManager. 4. Perform a search or browse operation that returns the object or objects that you want to transfer. 5. In the results frame, click the objects you want to transfer and drag them to the Avid system bin: (Windows) Ctrl+click or click Select All to select multiple objects. (Macintosh) Shift+click or click Select All to select multiple objects. A message appears, asking if you want to initiate the transfer. 6. Click Now or Later: If you select Now, the objects are transferred. If you select Later, the objects are not transferred until you retrieve them. To retrieve them, choose Retrieve from the Transfer menu. 22

23 The imported objects appear in the bin. To monitor the transfer, see Monitoring Transfers on page 27. Transferring Files to a Playback Device n n In a broadcast environment, you can transfer a finished sequence to a configured playback device. To send a finished sequence to a playback device: 1. Open the bin that contains the sequence you want to send. 2. Select the sequence. 3. From the Transfer menu, choose Send To Playback. 4. From the Send To Playback submenu, choose the available playback device to which you want to send the sequence. The Send to Playback dialog box appears. If necessary, you can set the sequence to high priority by clicking the circle in the Play While Transferring (PWT) column next to the sequence you have sent. If you try to send a sequence or clip with the same tape ID as one the TransferManager already has, you will receive an error message. 5. Click OK. 23

24 The sequence is sent to the TransferManager server, where it is sent to the selected playback device. You can now work on another project while the transfer is taking place. For information on monitoring the transfer of the files, see Monitoring the Transfer from Within the Avid Application on page 27. Working with Rundowns In a broadcast environment, you can enable the TransferManager scheduling feature to allow interaction with the Newsroom Computer System (NRCS). You can select the files to send to playback, and the schedule list from the NRCS determines the order in which the files are played back. To use the TransferManager with rundowns: 1. Click the Start button, point to Programs, point to Avid, and then select TransferManager Configuration. The TransferManager Configuration window opens. 24

25 2. In the Playlist Information area, select Use Newsroom rundowns to schedule transfers. 3. Type the computer name of the Newsroom Server. 4. Type the User name and password. 5. If you know the name of the schedule file, type it in the Schedule File Name text box. If not, click Browse to find the schedule. The schedule file specifies which rundowns to use at which time. 6. Click OK. 7. Restart the TransferManager server. (Anytime the configuration information changes, you must restart the server.) 8. Open the bin that contains the sequences you want to send. 25

26 n 9. Select the sequences. 10. From the Transfer menu, choose Send To Playback. 11. From the Send To Playback submenu, choose the available playback device to which you want to send the sequence. The Send to Playback dialog box appears. 12. Click OK. The sequences are transferred based upon the order they appear in the NRCS rundown list. If you set one of the sequences to high priority by clicking the circle in the Play While Transferring (PWT) column next to the sequence, that sequence will have priority over the rundown list. For information on monitoring the transfer of files, see Monitoring the Transfer from Within the Avid Application on page 27. Transferring Files from an Ingest Device In a broadcast environment, you can transfer files from a configured ingest device to your Avid system bin. To transfer files from the ingest device to your Avid system bin: 1. Ensure that the ingest device is properly connected. For more information, see the documentation supplied with your ingest device. 2. Open the ingest device s application that allows you to see the files located on the ingest device. A list of files located on the ingest device appears. 3. Open the bin on your Avid system where you want to ingest the files. 26

27 4. Press Alt+Tab to bring the ingest device s application to the foreground. 5. Click the media file you want to ingest. 6. Drag the file to your Avid system bin. A message appears asking if you want to initiate the transfer. 7. Click Now or Later: Monitoring Transfers If you select Now, the objects are transferred. If you select Later, the objects are not transferred until you retrieve them. To retrieve them, choose Retrieve from the Transfer menu. For information on monitoring the transfer of files, see Monitoring the Transfer from Within the Avid Application on page 27. You can monitor the transfer of files either from the Avid application or from the TransferManager Status window using a Web browser. If you monitor from within the Avid application, you will see only the files you transferred. If you open the TransferManager Status window, you will see all TransferManager activity. If you have administrative privileges or you initiated the transfer, you can also cancel, retry, pause, or resume transfers. Monitoring the Transfer from Within the Avid Application Once you transfer a file from within the Avid application, you can monitor the transfer. To monitor the file transfer: 1. From the Transfer menu, choose Status. 27

28 The Transfer Status window opens. n 2. Right-click the status of a particular transfer to access the transfer status options. A plus sign in the PWT column indicates the clip or sequence has been set to a high priority. 3. Use the following chart to determine the status options during a transfer. When the transfer status is Transferring Paused Error (plus information indicating the error) You can Pause or cancel the transfer Resume or cancel the transfer Retry or clear the transfer Pending Completed or Canceled Cancel the transfer Clear the transfer 28

29 Sorting the Transfer Status Columns You might want to view the status or locations of the transfers in alphabetical order. This would make it easy to view all the completed, paused, or canceled transfers together. To sort a transfer status column: 1. From the Transfer menu, choose Status. The Transfer Status window opens. 2. Access the sort options: (Windows) Right-click the column to choose the sort options. (Macintosh) Press and hold the Status column until the Sort menu appears. 3. Choose either Sort, Sort Reversed, or No Sort. Sort will list the information in alphabetical order. 29

30 Monitoring Transfers from Your Browser n You can monitor the TransferManager activity from your Web browser. The TransferManager Status window provides information on the progress of all transfers. The Status window provides a list of transfers that are pending, running, paused, recently completed, failed, or canceled. The History window shows a list of all past transfers (since the last time the TransferManager server was restarted). The transfer Detail window shows details associated with a given transfer. If you bring up multiple browsers on the same system and they all have the same TransferManager status URL, only the first browser will correctly refresh itself to show the transfer completed. The other browsers, which will be slightly out of sync and behind, stop showing updates to the transfer when the first browser shows the transfer completed. The secondary browsers will update themselves the next time a transfer starts, forcing a complete refresh. To access the TransferManager browser: 1. Start your Web browser, and open your local MediaManager. 2. Click Services in the mode selector. The Services control frame appears. Mode selector 30

31 Mode sele c- tor 3. Click Inbox. The TransferManager browser window opens. 31

32 Status Window The Status window shows all the current transfer activity. Hyperlink name Table 2-1 describes the information displayed in the TransferManager Status window. 32

33 Table 2-1 TransferManager Status Window Details Status Window Column Status Name Priority Progress Indicator TapeID Start Destination Type Description Displays the status of the current transfers. The color of the status row indicates the following: Gray with no icon = Transfer is pending or in the queue. Gray with Stop icon = Transfer has been canceled. Gray with Pause icon = Transfer has been paused. Yellow with no icon = Transfer is running. Red with X icon = Transfer has failed. Green with check mark icon = Transfer has completed successfully. Shows the name of the media being transferred. When you click a hyperlink, the Detail window opens. Allows you to set the priority of each transfer. The progress indicator is updated as a transfer progresses. Green segments are added to the thermometer to indicate the percentage of the transfer that has completed. The TapeID of a clip is the same TapeID used in the Avid application. This helps identify a particular piece of media. Shows the time the transfer was started (not the time the transfer request was submitted to the TransferManager server.) Indicates the name of the workgroup receiving the transfer. Shows an icon representing the transfer type. The icon represents a workgroup-to-workgroup transfer. On Air icons are applicable for workgroup environments connected to a playback system. 33

34 Detail Window The Transfer Detail window displays all available information for a particular transfer. To view the details of a particular transfer: 1. Access the TransferManager Status window. See Monitoring Transfers from Your Browser on page 30. Hyperlink 2. Click the hyperlink of the transfer for which you want additional information. The Transfer Detail window opens. 34

35 n The Transfer Detail window background color matches the status of the transfer. If you accessed the Transfer Detail window from the History window, the background matches the History window background. Command buttons appear at the bottom of the Detail window if the active user entered TransferManager from the MediaManager Inbox, the user owns the transfer, or the MediaManager user has administrative privileges. 35

36 History Window The TransferManager History window allows you to view the history of all transfers since the last time you rebooted the TransferManager server. To view the history of any transfers: 1. Open the TransferManager Status window. See Monitoring Transfers from Your Browser on page Click History in the mode selector. The History window opens. The History window displays canceled, failed, or successfully completed transfers. The History window does not show pending, paused, or in-progress transfers. The History window does not update as transfers complete. To get information on any transfers that have completed after the History window was opened, refresh the window. 36

37 Transferring Clips CHAPTER 3 Using TransferManager in a Non Avid Unity Environment In a non Avid Unity environment, TransferManager can be used to transfer compositions and media from one Avid editing system to another Avid editing system. If you are transferring compositions or clips, you simply select the item from a bin and transfer it. If data is being sent to you from another Avid editing system, you simply choose to accept it. Transferring Clips Setting Up the Avid System for Transfers Transferring Data If TransferManager is properly installed and enabled on your Avid editing system, it starts automatically whenever you start the Avid application. When you complete a sequence, you can transfer it from your Avid system to another Avid system. Each system must have the TransferManager software installed. Once you send the sequence, you 37

38 are free to work on another project while the transfer is taking place. However, until the transfer operation is complete, certain operations will run more slowly. In the case of playback and recording, you might experience interruptions. Setting Up the Avid System for Transfers To set up the application to notify you of incoming transfers: 1. In the Avid application, click the Settings button in the Project window. 2. Double-click Transfer in the Settings scroll list. The Transfer Settings window opens. 3. Click the Settings tab. 4. Do one of the following: 38

39 Select Refuse All Requests if you do not want to receive files from another workgroup. Select User Dialog To Accept/Refuse and one of the following methods for accepting transfers: - Wait for User Action (No Timeout) User receives a message request for a transfer. User must click OK for the transfer to occur. - Accept After Timeout Automatically accepts the file after the timeout. - Refuse After Timeout Does not accept the file after the timeout. In the Timeout (seconds) text box, enter the amount of time you want to set for the timeout. 5. Deselect Highlight mixed-resolution items. This does not apply to workstation-to-workstation clients. 6. Click OK. 7. Click the TMClient.ini tab. 39

40 n 8. In the Other Workgroups area, click Add. The Add Workgroup To List dialog box appears. 9. In the Server text box, type the computer name of the other workstation from which you want to send or receive transfers. 10. In the Workgroup text box, type the name you want to see in the Transfer menu for that workstation. You can use any name in this text box. 11. Click OK. If you want to edit the names of any of the workstations, click Edit and make the changes. 40

41 Transferring Data To send clips or sequences to another Avid editing system: 1. Open the bin that contains the clips or sequences you want to send. 2. Select a clip or sequence. (Windows) Ctrl+click to select multiple clips or sequences. (Macintosh) Shift+click to select multiple clips or sequences. 3. From the Transfer menu, choose Send To Workgroup and then choose the available workstation to which you want to send the files. The compositions, clips, and any available media are sent to the destination system. For information on monitoring the transfer of the files, see Monitoring the Transfer from Within the Avid Application on page

42 CHAPTER 4 Troubleshooting This chapter describes how to detect problems you might encounter when using TransferManager as discussed in the following topics: Suggested Troubleshooting Guidelines Verifying Network Connectivity Suggested Troubleshooting Guidelines The following guidelines can help you troubleshoot problems: Verify that TransferManager is running on both the sending and the receiving systems. TransferManager must be running on both systems. Verify that the network cables are securely connected between the computer and the site network. Verify that the network is operating and that your computer can detect the presence of the destination system. See Verifying Network Connectivity on page 43. If your computer has an optional network board, run the diagnostic programs that were provided with the board to verify that the board is functioning properly. 42

43 If the system times out during transfers to your own computer or any other computer, ask the network administrator to verify that the Domain Name Server (DNS) specified in the TCP/IP properties of the Network settings in the Control Panel is active and connected to the network. Verifying Network Connectivity n You can use the Windows NT operating system ping command to verify the network connection between your computer and another system on the network. Before you use the ping command, make sure you know the system name or network address of the system you are pinging. To check network connectivity: 1. Click the Start button, and then click Run. The Run dialog box appears. 2. Type the following command in the Open text box: ping systemname where systemname is the name of the system you are verifying. The Windows NT Console window opens, showing the status of the pinging. 43

44 Index A Accepting transfers 17, 39 C Commands ping 43 Compatibility of media 16 D Destination in Status window 33 Detail window described 34 Detecting problems 42 E Ethernet network 12 A C D E F H I M N P R S T W F Fibre Channel network 12 H History window described 36 I Ingest device transferring files from 26 M Media compatibility 16 44

45 N Name in Status window 33 Network board 42 detecting presence on 43 Network connectivity 42 P ping command 43 Presence on the network, detecting 43 Priority in Status window 33 Progress indicator in Status window 33 R Rundowns working with 24 S Schedules working with 24 Settings scroll list Transfer settings 16, 38 Start in Status window 33 Status window described 32 T TapeID in Status window 33 Timing out during transfers 43 Transfer options 13 settings 16, 38 Transferring files from a remote workgroup to an Avid system 22 files from one workgroup to another workgroup 20 files from within an Avid application 16, 37 Transfers method of accepting incoming 17, 39 monitoring 27 monitoring from browser 30 sorting 29 Troubleshooting 42 Type column in Status window 33 W Workgroup environment TransferManager in 12 typical configuration with TransferManager 12 45