County of Sacramento ACA Pay Fees On-Line

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1 Prerequisite Information! 1. This website supports Microsoft Internet Explorer version 10 or higher and the latest versions of Google Chrome and FireFox. The Safari browser and Microsoft Edge are not supported. Using other browsers or other versions of Internet Explorer may cause this site to not function as expected. 2. You must be logged in to use this service. 3. Fee Estimates and Partial Applications are automatically purged from the system 30 days after the initial request is made. 4. Adobe Acrobat Reader is required for viewing and printing reports, receipts and permits. 5. The examples used in this document reference a Building Inspection application. The same guidelines hold true for other online applications (e.g. Planning, Code Enforcement, Business Licenses, etc ). 6. There is a convenience fee charged by the County s 3 rd -party payment processor for this service. You will have an opportunity to review the fee prior to completing your payment. 7. Screen shots in this document are subject to change without notice. Even if the screen is different the general flow should be easy to follow. Save and Resume Periodically you may see this button: This is a point in the process where your data entry can be saved and then referenced at a later time. When you login at a later date, the partially completed estimate or application will be listed under the Building tab as shown below. Page 1 of 9

2 Login to your User Account Open your browser and navigate to: Click Login as shown below: Locate Applications Connected with your Account Click on the Building Tab as shown in the example below. All active applications associated with your account will be displayed. To complete your application and pay the fees, click on Resume Application. Page 2 of 9

3 Review Fees Review the fees and click Continue Application. If the information is correct, click Continue Application on the bottom of each page. On step 8 Pay Fees, review your fees. Then click Continue Application again. This will take you to the payment options. Select the method of payment and click Submit Payment. See Appendix A for using a bank account for payment. Page 3 of 9

4 Complete the Payment Process with the County s 3 rd Party Vendor You will be taken to a secure website for processing of your payment. Review the total payment again and click Accept. There is a convenience associated with processing payments online. This fee is not imposed by the County and the County does not receive any portion of this fee. The fee is charged by the payment processing vendor. The current rate is calculated differently based on application type for payments made with a credit card or E-Check. The County will assess a penalty on E-Checks returned for NSF (Non-Sufficient Funds). Review the fees and click Accept. Complete the application. Required fields have a gold asterisk next to them. Once completed click Continue on the bottom of the page. Page 4 of 9

5 Validate Payment Information Please validate your payment information prior to clicking Submit : Confirmation of Payment The convenience fee paid to Official Payments Corp will NOT be visible inside the County's permitting system and will not be referenced on any other receipts. We suggest you print a copy of this page for your records. You should also receive an confirmation. Click Continue when done. It will take you back to the Sacramento County Automated Permit System web site. Page 5 of 9

6 Print Copies for your Records When you have completed the payment process you will be returned to the County Automated Permit System website. On the screen you may print: The Permit to be displayed in the work area. Permits are not valid until reviewed and issued by County staff. A copy of your receipt (not including any convenience fees). A summary of your application. Page 6 of 9

7 Appendix A On the Pay Fees screen you can optionally choose to Pay with Bank Account. Then click Submit Payment. Review the fees and click Accept. Page 7 of 9

8 Complete the following screen and click Submit Payment. Under Processing Method you may select Account Debit or Electronic Check. The differences for selecting Electronic Check are shown in Appendix B. Allowed Account types: Page 8 of 9

9 Appendix B Depending on the account selected as the Processing Method then you will be asked to provide a routing and account number. When done, click Continue and follow the directions above. Page 9 of 9