IMMERSIVE TERMS AND DEFINITIONS

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1 IMMERSIVE TERMS AND DEFINITIONS 100 Interstate Blvd Edgerton, WI

2 Abbreviations CSS-Cascading Style Sheet GIF-Graphic Interchange Format GURL-Generic URL HTML-Hyper Text Markup Language HTTP-Hyper Text Transfer Protocol IP-Internet Protocol JPEG-Joint Photographic Experts Group PDF-Portable document format PNG-Portable Network Graphic PURL-Personalized URL SMS-Short Message Service TIFF- Tagged Image File format URL-Uniform Resource Locator WWW World Wide Web Glossary A Action Words Dictate the action when an inbound message is received and is paired with a keyword. An example would be Play or Join. B Bad Destination The message could not be delivered because the recipient s destination system is unknown or invalid. Bad Destination Mailbox The mailbox specified in the address does not exist. For Internet mail names, this means the address portion to the left of sign is invalid. Bad Destination System The destination system specified in the address does not exist or is incapable of accepting mail. For internet mail names, this means the address portion to the right is invalid for mail. Blacklist A list of addresses that you are not able to to, or also known as a list of companies that are no longer able to for not meeting the requirements of the CAN-SPAM Act. Bounceback An that came back to the sender that never made it to the recipient due to possible bad address, blocked, etc. Browser A browser is a software application used to locate, retrieve and display content on the World Wide Web, including web pages, images, video and other files.

3 C CAN-SPAM Act Conditions for marketers must meet in terms of their format, content and labeling set forth into law by President George W. Bush and enforced by the Federal Trade Commission. CAN-SPAM does not ban spam ing outright, but imposes laws on using deceptive marketing methods through headings which are materially false or misleading. Contacts A list of people a company wishes to contact through different marketing channels. CSS The language used for describing the presentation of a document, generally used to set the visual style of a web page. CSS interfaces with HTML but not all browsers read CSS or display the content correctly. D Delivery Not Authorized The sender is not authorized to send to the destination. This can be the result of per-host or per-recipient filtering. Delivery Time Expired The message was considered too old by the rejecting system, either because it remained on that host too long or because the time-to-live value specified by the sender of the message has exceeded. Domain Names Used in URLs to identify particular web pages; every domain has a suffix that indicates which top level domain it belongs to. Examples are.gov,.edu,.org,.com,.net, etc. Do Not Send A list of names that have requested not to be contacted. Double Opt-in Double verification for your recipient to receive messages from the shortcode used in text messages. It is required on all shortcodes and is only required the first time the recipient signs up with that shortcode. E Messages distributed by electronic means from one computer user to one or more recipients via a network. F First Scan The first scans of your trackable mailing. Forward Relaying to a different mail server. Footer A closing of text and/or images on a web page. G GIF Graphic Interchange Format is a lossless format for image files that supports both animated and static images. GURL A URL that is designated for all to see. Example sample.domain.com.

4 H Headline A phrase of text to call to action and/or offer. Host A host is a computer that is connected to a network. HTML Electronic documents that are displayed on the World Wide Web. Each page contains a series of connections to other pages called Hyperlinks HTTP Defines how messages are formatted and transmitted. Hyperlink An icon, graphic, or text in a document that links to another file or object. I Inbound Messages you receive. Internet Address An Internet Protocol address (IP address) is a numerical label assigned to each device (e.g., computer, printer) participating in a computer network that uses the Internet Protocol for communication. IP Address IP address is an identifier for a computer or device on a network. J JPEG A commonly used method of lossy compression for digital images. (Also named JPG) K Keyword A word that needs to be purchased in advance and subject to availability. The keyword prompts the campaign to send a single message or a chain of messages. L Landing Page A page someone lands on after clicking on an online marketing call-to-action. Dedicated landing pages are standalone pages that are designed for a specific marketing campaign. Last Scan The last scans of your trackable mailing. Link An image, word or group of words that act as a way to cross reference to other documents or files on the computer. M Mail Box Disabled A mailbox has been disconnected or removed. Disabled mailboxes are retained for a retention period expires or until the mailbox has been permanently deleted. Mail Tracking The ability to track your mailing through the US Postal Service. Masthead The name of a person, company, or organization that is displayed on the home page of their website.

5 Mobile Friendly A web page that is user friendly on a mobile device. N Nursing Pages A pre-landing page where you want to add additional information, provide navigation options, or create a secure barrier. O Opt Outs Recipients who have opted out of receiving your marketing efforts. Outbound Messages that are out going to recipient P PDF A PDF is a cross-platform document created by Adobe Acrobat. It is commonly used for saving files in a standard format for viewing on multiple computers. Plugin A hardware or software module that adds a specific feature or service to a larger system. PNG A raster graphic file format that supports lossless data compression. PNG was designed for transferring images on the internet. Post A diagnostic sequence run by a computer; The Post will determine if the computer s RAM, disk drives, peripheral devices and other hardware components are properly working. Protocol A set of guidelines for implementing networking communications between computers. PURL A URL that is designated to one person. Example johnsample.domain.com. R Read An that has been opened and read. S Send to Friend A link to a web page that allows you to send a copy of the , landing page etc. to a friend by . Shortcode A shortcode is a code that is going to be showing as the sender in the text message. SMS A text messaging component of phone, web or mobile communication systems. Standalone A page that has no ties to a website. T TIFF A file format for storing raster graphic images. The TIFF format is widely supported by imagemanipulation applications.

6 Trigger A term used to initiate an action of another marketing effort. U Unread s that were sent out but were never read. Unsubscribe Removing yourself from a list from the marketing effort you were exposed to. URL A global address of documents and other resources on the World Wide Web. URL Shortner A technique on the World Wide Web in which a URL may be made substantially shorter in length and still direct to the required page. Update A software file that contains fixes for problems found by other users or the software developer. Installing an update fixes the code and prevents the problem from happening on the problem computer. W Website A collection of related web pages, including multimedia content, typically identified with a common domain name and published on at least one web server. Web Page An electronic document on the World Wide Web. Each web page has its own unique identifier by the URL. Welcome Image An image that is on the welcome page of a site or landing page. Welcome Message A short message for visitors to a landing page, explaining the next required step and stating a reward that awaits the visitor after completing the landing page. WWW Abbreviated for the World Wide Web and is at the beginning of a web address for any site.

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