Simple. Convenient. Always With You. BadgePay. Available NOW at your onsite café! Introducing Sanofi BadgePay
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- Alvin Hudson
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1 Introducing Sanofi BadgePay Available NOW at your onsite café! Simple. Convenient. Always With You. BadgePay We re introducing an exciting new on-site dining checkout experience at North American Sanofi locations. The program began launching at initial Sanofi sites in late 2015 and will continue to remaining sites over the next few months, and features new, modern POS terminals designed to accept a variety of payment types, including our new Sanofi BadgePay option. Many locations will also offer the option of simple, self-checkout. We ll also be adding an exciting new Rewards program in the future, so stay tuned for more information as that aspect of the program gets closer to launch
2 Here s how you get started with Sanofi BadgePay when the program launches in your location! Step 1 - Make Sure Your ID Badge is Up to Date: To participate in the Sanofi BadgePay program, you ll need a new Smartcard Badge style. To check to see if your badge is supported by the program, visit: Enter the information as instructed and you ll learn if your badge is the right style. If your badge is not currently supported, check the option to send a request for a new Smartcard style badge to your location security office. Pick up your new badge and allow 1-2 days for ID # to update in systems before going to Step 2. If you already have a supported Badge, you re good to go to Step 2 as well GALLOWAY JAMES Step 2 - Set Up Your BadgePay Account: Visit from your PC or mobile device. Note: The Sanofi BadgePay Account Center is accessible through Internet Explorer 10 or higher, and Google Chrome, as well as mobile Chrome and Safari browsers. Choose the Register option from the Account Center homepage. Enter your last name and employee number found below your photo on your new Smartcard style badge and the system will find you. Follow the registration prompts and create a personal log-in and password for your BadgePay ID Badge payment account. Afterwards, using the log-in you create, Sign-in to your Account Center page to complete your profile, communication preferences, and to add funds to your BadgePay ID Badge account. You can create a single load to get started, or set-up auto-reload, and never have to worry about having funds to pay with your ID Badge account. Step 3 - Tap and Pay with your ID Badge: At checkout, after your purchase is totaled and it s time to pay, just tap your ID Badge to the contactless payment reader next to each POS station, or present your badge to a cashier, and they can tap for you and return. Another exciting feature of our new POS system will be that many locations will have the option of self-checkout. Your BadgePay ID Badge will work with self-checkout as well, and simple on-screen instructions will guide you to the appropriate time to tap your ID Badge for payment.
3 Sanofi BadgePay Getting Started Quick Reference Guide 1 2 Make sure your badge is up to date. To participate in the Sanofi BadgePay program, you ll need a new Smartcard Badge style. To check to see if your badge is supported by the program, visit this URL: If you have to receive a new badge, please allow 1-2 days for your new ID # to update in systems before proceeding to Step 2. To Register: Visit *NOTE The Sanofi BadgePay Account Center is accessible through Internet Explorer 10 or higher, and Google Chrome, as well as mobile Chrome and Safari browsers. 3 Choose the Register Option You will be asked for last name and employee ID number Enter your last name as it appears on your badge GALLOWAY JAMES Utilize the number below your photo on your ID card as your ID number 4 Create a username and password and login to your account. Having Technical Difficulties or Trouble Registering? You can connect with the Sanofi BadgePay Account Center Help Desk by or phone for assistance. By , send your question or issue to mycard@sgbadgepay.com, or call
4 Sanofi BadgePay Q&A Why is this program being introduced? Sanofi and Sodexo are working together to bring you a new on-site dining checkout experience, including a new, simple, convenient way to pay for on-site dining purchases, Sanofi Badge Pay, which connects your ID Badge to your personal BadgePay account. It takes just a few minutes to set-up your BadgePay ID Badge account, and you ll be able to pay for dining purchases at participating Sanofi on-site cafés. In the future, other perks for paying with your BadgePay account will be added to the program. When will the program be introduced? The new checkout experience and BadgePay program began launching at initial Sanofi sites in late 2015 and will be introduced at Sanofi on-site dining locations throughout North America over the next few months. Communication about the launch timing for your specific location will be announced as the date for your location draws near. How do I transfer from Freedom Pay to BadgePay? All active Freedom Pay users will be sent a communication via explaining the upcoming end to the Freedom Pay program, the Café notification piece as well as additional information on setting up an account with the new Smart Card badge technology. Additionally, notices will be posted at all Freedom Pay/POS terminals containing instructions to disable automatic funding and then spend down their available balance by posted end date. The notice will also provide users the web site and contact information to close account and receive reimbursement for any unused funds. Any closing fees from Freedom Pay will be reimbursed by your local café. Where can I use my BadgePay ID Badge account to pay? Once you register your ID Badge account and add funds to your account, you ll be able to pay at all participating Sanofi on-site café locations. Even if you work at one location, and visit another, you ll be able to use your ID badge account. How do I get started? Make sure your ID badge is up to date. To participate in the Sanofi BadgePay program, you ll need a new Smartcard Badge style. To check to see if your badge is supported by the program, visit this URL: Enter the information as instructed and you ll learn if your badge is the right style. If your badge is not currently supported, check the option to send a request for a new Smartcard style badge to your location security office. After making sure your badge is supported, and allowing 1-2 days for new ID # to upload into systems if you received a new ID, visit from your PC or mobile device. Click or touch the Register button to create a log-in for your BadgePay ID Badge payment account. Simply enter your employee number from the front of your badge and your last name. The system will recognize your credentials and you will create a personal log-in and password for the site. Afterwards, using the log-in you create, Sign-in to complete your profile, communication preferences, and to add funds to your BadgePay ID Badge account. You can create a single load to get started, or set-up auto-reload, and never have to worry about having funds to pay and earn rewards with your ID Badge account.
5 Sanofi BadgePay Q&A... Continued How do I load funds on to my account? You can load funds to your account on the BadgePay Account Center website using your choice of credit or debit card. You can choose either a one-time load of an amount you choose, or by setting up auto-reload, you ll never have to worry about having funds in your ID Badge account. You can configure your auto-reload to top up whenever your balance reaches a level you set (we recommend setting that at a minimum of $15.00), and you can also choose to add funds based on schedule (weekly or monthly) you set. Is my personal and credit card information secure? The BadgePay ID Badge Account funding website is fully secured, and your credit card information is never stored locally. Credit card transactions are PCI Level I compliant, the highest level of credit card security available. What happens when I run out of funds on my badge account? The best way to ensure you never run out of funds on your ID Badge account is to set-up auto-reload on the BadgePay ID Badge Account funding website. If you do run out of funds during a payment transaction, you can choose to pay the balance with another form of payment. You can then go back to the funding website and add more funds to your account at a time convenient to you. What happens if I lose my ID Badge? If you lose your ID Badge, visit your account on the BadgePay Account Center website, and choose the Lost and Stolen Card menu option. You can choose to Suspend your ID Badge account right on the website, or call the number listed for assistance if you need it. When you are issued a new badge, choose Activate Cards, and add your new Badge Number so you can transact with it moving forward. Can I use the Sanofi BadgePay Account Center website on my smartphone? Yes, you can register, and sign-in to your account from your mobile device, access your account balance, view transactions, and do a one-time load, right from your smartphone. If you d like to access all of the features on the Sanofi BadgePay Account Center website, including auto-reload, visit the full website, which you can access from your PC or by touching the view full website link on your smartphone. I m having trouble accessing the Sanofi BadgePay Account Center website. What internet browsers are supported? The Sanofi BadgePay Account Center is accessible through Internet Explorer 10 or higher, as well as Safari, Google Chrome, and Mozilla FireFox, including mobile browsers. Where can I get help if I have a question or need assistance with my ID Badge account? You can connect with the Sanofi BadgePay Account Center Help Desk by or phone for assistance. To connect by , send your question or issue to mycard@sgbadgepay.com, or call
6 Sanofi BadgePay Q&A... Continued How will I use my ID Badge to pay for on-site dining purchases? First, make sure you have funds in your BadgePay account using the steps described above. At checkout, after your purchase is totaled and it s time to pay, just tap your ID Badge to the contactless payment reader next to each POS station, or present your badge to a cashier, and they can tap for you and return. Another exciting feature of our new POS system will be that many locations will have the option of self-checkout. Your BadgePay ID Badge will work with self-checkout as well, and simple on-screen instructions will guide you to the appropriate time to tap your ID Badge for payment. What do I do if I have an older style ID Badge that won t scan? To participate in the Sanofi BadgePay program, you ll need a new Smartcard Badge style. To check to see if your badge is supported by the program, visit this URL: Enter the information as instructed and you ll learn if your badge is the right style. If your badge is not currently supported, check the option to send a request for a new Smartcard style badge to your location security office. Once ready, pick up your new badge and you ll be ready to participate in the program. Will we offer payroll deductions for funding? No, payroll deductions will not be available for funding. Is the Sanofi BadgePay program mandatory? No, this is being offered as an opt-in feature and is not mandatory. Do I have other options to pay for meals other than BadgePay? Yes, the implementation of the BadgePay option is in addition to other payment options already in place, such as debit and credit cards, cash, and guest passes.
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