MyEvents2Go User Guide. Pennsylvania Interactive

Transcription

1 MyEvents2Go User Guide Pennsylvania Interactive February 10, 2015

2 VERSION HISTORY Version Number Change Request Number (if applicable) Accepted Date Author Summary of Change.01 PAI Team Baseline Version NOTE: No changes to the document will be allowed when the document is pending approval. 2

3 TABLE OF CONTENTS VERSION HISTORY... 2 TABLE OF CONTENTS... 3 DOWNLOADING MYEVENTS2GO AS AN EVENT ATTENDEE... 4 HOW TO ADD AN EVENT TO YOUR MOBILE DEVICE... 4 HOW TO ADD AN EVENT SEARCH FOR EVENT... 5 HOW TO ADD AN EVENT ADD EVENT... 6 HOW TO ADD AN EVENT PIN TO ACCESS... 7 EVENT ADDED ACCESSING EVENT INFORMATION... 8 ADMINISTRATOR HOW TO CREATE A NEW EVENT CREATE A NEW EVENT GENERAL SETTINGS SETUP GENERAL SETTINGS SPONSOR SPONSORS LOCATIONS SPEAKERS RELATED INFORMATION MESSAGES SCHEDULE MAINTENANCE AND SUPPORT

4 Downloading MyEvents2Go as an Event Attendee URL: Apple Store: Google Play: Windows Phone: How to Add an Event to your Mobile Device Once you have downloaded the event on your phone, you will need to add the Event. Click on the + sign 4

5 How to Add an Event Search for Event Next you will need to search for the Event. Type in demo and click the Search button at the bottom of your screen. Commonwealth of Pennsylvania DEMO will be displayed Click on the Event and it will take you to the Event Details 5

6 How to Add an Event Add Event You will now see more details of the Event. Please note that if you click on Go to Website, you will go to PA.gov (this is a customized feature and was used just as an example) Click the Add button 6

7 How to Add an Event Pin to Access Once you click Add you will be prompted to enter a Pin. A pin is not required for all Events, but extra functionality if you are holding a private event that you do not want the public to see. (The public will always be able to see the title of the event). For this event, the pin is 1787 o Fun Fact: 1787 is the year the Commonwealth of Pennsylvania became the second state to ratify the U.S. Constitution. Click the Submit button once you have entered the Pin. Don t worry, you won t have to enter the Pin again! 7

8 Event Added Accessing Event Information Now that you have added the Event, you will see it on your My Events homepage. Please note, that there is a 1 next to the Event. That means you have a message waiting for you! Click on the Event and you are ready to go! You can now review the attached PowerPoint to see more functionality of MyEvents2Go Also Check your messages for additional functionality information. Stop Here Now you can go into the application and start viewing the event! To find out more fun facts, go to your messages. 8

9 Administrator Instructions MyEvents2Go 9

10 Administrator How to Create a New Event Create a New Event To create an event, you will need to provide: Name of Event Start Date and Time End Date and Time Time Zone (automatically selected to EST) 10

11 General Settings Setup When you login you will see this screen: Always make sure you are Currently Managing the correct Event. You will only have access to events you have administrator level permissions. You will not see events that you are not an administrator on. After you confirm that you are Managing the correct Event, you will want to click on General Settings 11

12 General Settings Setup You can always edit any information regarding your event. The Setup screen is where you begin customizing your event. The Name, Start Date, End Date and Time Zone will auto populate based off of the information you provided Pennsylvania Interactive. You can add additional event information such as: o Event Image o Event Website o Event Access Pin (For this specific event the Event Access Pin is 1787) o Short Code: Used to create a short url to download the event. 12

13 General Settings Setup On the Setup Screen you can also add the Event Location information, Contact Information and an Event Description The Enable Tracks option will always be auto selected. This is used for having multiple events (speakers, events) at the same time. 13

14 General Settings Setup When you click the save button the Event Image will be displayed and your information will be saved. 14

15 About After you finish the General Settings, click on the About tab. This is where you can put more information about the Agency, including: o Company (Agency) Name o Image (Agency Logo) o Description of Agency o Website (please note: you must include as part of the url) 15

16 Tracks If the Event has multiple Tracks you will want to select the Track option to enter the information. It is recommended to use light colors for the Highlight Color. This is the color that will show up on the event calendar for the specific track. Once you are done adding the Track click the Add button. 16

17 Tracks Once you have added all of your tracks you will see them at the bottom of the Track screen. You can go back and add Tracks at any time. 17

18 General Settings Sponsor Next you will want to add the Event Sponsors. Please note that Sponsors are not a requirement for an event. Make sure you click on Sponsors, not Sponsor Levels 18

19 Sponsors Fill out the Name (Sponsor Name) For this event, we do not have Level of Sponsors. However, you can add Sponsor Levels by going to General Settings Sponsor Levels 19

20 Click Add and the Sponsor will be added. Locations Next click on the Locations tab. The locations tab are the specific locations the Tracks will be held in. For this event we will be using the following rooms: o Large Conference Room o Training Room o Small Conference Room o Main Office It is recommended to include all Location possibilities, prior to the start of the Event. For this event, we do not intend on using the Lounge as a location, but we will add it just in case. Location Name can be up to 23 characters. 20

21 Speakers Too add speakers to your event click on the Speaker tab. When you are adding a speaker the Name of the Speaker is required. It is recommended to provide a short Bio in the Description field, but it is not required. If you add an image of the Speaker, it will not show up on the screen until you click the edit tab. 21

22 Related Information You will have the option to add Related Information Related information can include anything from hotels to directions to special instructions. 22

23 Messages The messages field allows you to send Push Messages real-time. This means the second you click the Send button the message will send to anyone who has downloaded the event. If you have messages to send out during the event, this is a great tool to use. For this event, I have added a greeting message. The message will show on the Event as soon as somebody downloads the Event. A list of the messages you have sent are located at the bottom of the Messages screen. You can go in and edit a message or choose to delete it. 23

24 Schedule Now that you have added all of the information about the Event, you can build out the schedule. Since this event has Speakers, Tracks and Locations we will select those when creating the schedule. Make sure you include a start date/time and end date/time. You can also provide a description of the topic. Click Add once you are done filling out the information. 24

25 Maintenance and Support MyEvents2Go 25

26 Maintenance and Support Contacts At-A-Glance In the event of an agency website, system, or application service disruption or impairment, follow the contact sequence detailed below. BUSINESS HOURS SUPPORT Monday Friday (8:00 a.m. to 5:00 p.m.) Excluding State and Federal Holidays Help Desk 24 x 7 x 365 (Public) Direct line to PAI Office On-site Customer Support Emergency Escalation Step 1 Support Manager Emergency Escalation Step 2 Operations Manager Emergency Escalation Step 3 General Manager (Press 3) PAHelp@egov.com (Non-Published) Ed Hall Albert Smith Scott Moore NON-BUSINESS HOURS SUPPORT After Business Hours, Weekends and Holidays Help Desk 24 x 7 x 365 (Public) (Press 3) PAHelp@egov.com Your call will immediately be escalated to the on-call operations engineer. 26