MLS PIN Customer Support

Transcription

1 MLS PIN MOBILE SITE Table of Contents Login Screen... 2 Property Search Screen... 3 By MLS#... 4 By City... 5 Boston Area... 6 Open House/Broker Tour... 7 COMP Search... 9 Public Record Search Detailed Results Hot Sheets Detailed Listing Report View Map Listing Agent This Listing Other Search Agent Office Search Agent Search Results Office Search Results View Members Contact Us... 22

2 Login Screen The MLS PIN mobile site is intended for MLS PIN members, not the general public. The mobile site can be accessed by going to Do not use www in the site s address, or the website will not load. You must have internet access on your mobile device to utilize the site. Note: Your wireless provider may charge for internet access through your mobile device. Please contact your provider for details on your particular plan. Enter your Pinergy Agent ID and Password in the associated fields to log in. You can check the box next to Remember me if you wish to have your device cache your login information. If you do not see the check box, it means that the device being used does not allow caching. Once you have entered the required information click the Submit button. Page 2

3 Property Search Screen The Property Search screen is the first section you see when you log in to the mobile site. This screen allows you to choose from several different options to search for properties. Page 3

4 By MLS# This allows you to search for a specific property in the Pinergy system by the MLS number. Enter the MLS# in the corresponding field and click the Submit button. The search results will show you a detailed report of the listing as shown below. Page 4

5 By City This allows you to search for active listings within a specific city based on the city name or zip code you enter. You can narrow the search results by adding additional information to the search criteria. You can also select the boxes for Open Houses or Broker Tours within a specific time frame you select from the dropdown menu. Note: You will only see the open house or broker tour information for listings if you select the associated boxes. The search results will show you a summary of the properties that meet your criteria as shown to the left. You can click on the View Listing details link to see additional information about an individual property. Page 5

6 Boston Area This allows you to search for active listings within a specific area of Boston by selecting the area from the Areas dropdown menu. You can narrow the search results by adding additional information to the search criteria. You can also select the boxes for Open Houses or Broker Tours within a specific time frame you select from the dropdown menu. Note: You will only see the open house or broker tour information for listings if you select the associated boxes. The search results will show you a summary of the properties that meet your criteria, as shown to the left. You can click on the View Listing details link to see additional information about an individual property. Page 6

7 Open House/Broker Tour From the By City and Boston Area search screens you have the ability to search for open houses and/or broker tours within a specific time frame. You must select the box for the Open Houses and/or Broker Tours as well as the time frame from the dropdown menu. The example to the right shows a search within Worcester with both Open Houses and Broker Tours selected for the next 7 days. The search results on the left show only listings within Worcester with open houses and broker tours scheduled in the next 7 days. Click on the View Open Houses link to view the details of the open houses scheduled for the property. Click on the View Broker Tours link to view the details of the broker tours scheduled for the property. Click on the View Listing details link to view the property details for the individual listing. Page 7

8 The example to the right is the detailed open house information for a property. You will see the date(s) and time(s) for each open house as well as any related notes. The example to the left is the detailed broker tour information for a property. You will see the date(s) and time(s) for each broker tour as well as any related notes. Page 8

9 COMP Search This allows you to search for comparable off market listings within the zip code you specify. You can narrow the search results by adding additional information to the search criteria. The search results will show you a summary of the properties that meet your criteria, as shown to the left. You can click on the View Listing details link to view the property details for the individual listing. Page 9

10 Public Record Search This allows you to search the Public Records available in Pinergy by entering a city or zip code. You can narrow the search results by adding additional information to the search criteria. The search results shows you a summary of the Public Record information for the properties that meet your search criteria, as shown to the left. Click on the View details link to see additional information about a property. Page 10

11 Detailed Results The detailed Public Report screen will allow you to view all of the public data for the property, as shown below. You also have the ability to view the sale history of a property by clicking on the View sales history link. Page 11

12 Below is an example of the previous sale history of a property. Page 12

13 Hot Sheets This allows you to utilize any Hot Sheet that you have created within the Pinergy system. Select the Hot Sheet you wish to run from the dropdown menu and click the Submit button. The results from the Hot Sheet selected will show a summary of the properties that meet the Hot Sheet criteria, as shown to the left. You can click on the View Listing details link to view the property details for the individual listing. Page 13

14 Detailed Listing Report Any time you click on the View Property details link throughout the mobile site you will see the detailed listing report. Below is an example of the detailed listing report screen. In addition to the detailed property information you can select to View map, agent, and this listing by clicking on the links within this screen. Page 14

15 View Map Click on the View map link to display a screen with a map detailing the location of the property, as shown to the right. Page 15

16 Listing Agent Click on the agent link from the listing details screen to display the screen to the right. The system will automatically fill in the From field with your name, the To field with the listing agent s name, and the Subject field with the property address. To receive a copy of the being sent change the dropdown next to Need copy of this ? to Yes. Fill in the Message field with the note you wish to send to the listing agent. Once you have entered the required information click the Send button. NOTE: The signature you have set up within the Pinergy system will automatically be attached to the . As stated in the MLS PIN Rules & Regulations s should only be sent for the sole purpose of seeking to effect the sale, lease, rental or appraisal of the specific Listed Property or Properties to which its communication relates. Page 16

17 This Listing Click on the this listing link from the listing details screen to display the screen to the right. The system will automatically fill in the From field with your name, and the Subject field with the property address. In the To field enter the address of the person you wish to send the listing information to. To receive a copy of the being sent change the dropdown next to Need copy of this ? to Yes. Select the type of report you would like to send the recipient from the dropdown list. Include additional information by selecting the box next to the options you wish to show in the . Once you have entered the information and message click the Send button. NOTE: The signature you have set up within the Pinergy system will automatically be attached to the . Page 17

18 Other Search The Other Search screen gives you the ability to search the Agent Office Roster within Pinergy. Click on the Agent office search link to search for an agent or office that is a member of MLS PIN. Agent Office Search From the Agent/Office Roster Search screen you can fill in any combination of fields to find the agent or office that you are looking for. NOTE: You can enter a partial name in any of the fields if you are unsure of the exact name or spelling. Page 18

19 Agent Search Results When searching for an agent the search results will display all agents that match the criteria you enter. To the right you see the results for a search based on just the last name Coburn. In this view you can see the agent s name, office name, and city in which the office is located. Click on the Agent s Name to view the agent details. Click on the Office Name to view the office details. Click on an agent s name in the search results to view details for the agent, as in the example shown to the left. In this example you can see the agent s roster picture, agent s name, phone number, fax number, web page, agent ID, number of listings, and office information. Click on the member link to the agent. Click on the X current listings link to view all of the agent s current listings in the system. Click on the office name to view the office details. Page 19

20 Office Search Results When searching for an office the search results will display all offices that match the criteria you enter. To the right, you see the results for a search based on just the Company name MLS. In this view, you can see the office name, phone number, and city in which the office is located. Click on an office name in the search results to view details for the office, as in the example shown to the left. In the example you can see the office address, phone number, fax number, office ID, Responsible member, and Office contact member. Click the View members link to view all the members of an office. Click the member link to the Responsible member or Office contact member in the office. Page 20

21 View Members Clicking the View members link in the detailed office information will display the list of members as in the example to the right. By clicking on any of the names the detailed information for that agent will be displayed. Page 21

22 Contact Us The Contact Us screen provides you with the mailing address and phone number for MLS PIN. You can questions or comments to the Customer Support Department at MLS PIN by using the By function on the Contact Us screen. Complete the Subject and Message fields then click the Send button. Page 22