Using WebBoard at UIS

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1 Using WebBoard at UIS Accessing your WebBoard Course...3 Logging in to WebBoard...3 Understanding the WebBoard Environment...4 The Menubar...5 The Conferences Menu...5 Conferences...5 Topics...6 Messages and Replies...6 The Message Window...6 Your WebBoard Profile...7 Editing your Profile...7 Use Frames: Changing How WebBoard is Displayed...9 Full Topic View: Viewing Threads...9 Saving Changes to your Profile...9 Changing your WebBoard Password...9 Reading Conference Messages...10 Navigating Conferences...10 Navigating and Taking Action on Messages...11 Reading a Message...11 Marking Messages as Read...12 Marking messages in a single conference as read...12 Marking messages in all conferences as read...12 Checking for New Messages...13 Creating and Posting a Message...13 Posting a New Topic...14 Previewing and Spell-checking your Messages...15 Editing Your Posts...16 Including Inline Images...16 Deleting Your Posts...18 Replying to a Post...19 Sending an Reply...19 WebBoard Chat...20 Understanding the Chat Environment...20 Page 1 of 24

2 Using the Interface...20 Top Toolbar Buttons...21 Message Option Buttons...21 Basic Chatting Tips...22 Searching for Messages...22 Searching for Users...23 Searching on a User's First Name...23 Searching on a User's Last Name...24 Searching on the First Letter of a User's Last Name...24 Viewing a List of All Users...24 Page 2 of 24

3 Accessing your WebBoard Course To use WebBoard, you need a computer with an Internet connection and a World Wide Web browser application. In order to take full advantage of certain WebBoard features, the latest version of Netscape, Internet Explorer, Opera, etc, is recommended. You can use the computers in the UIS Computer Lab to access WebBoard. Your instructor should have provided you with the URL (i.e., web address) of your WebBoard board. Alternatively, if your course has a Web page, your instructor will have a link from that page to your WebBoard course. When you know the URL (e.g. of your course, access WebBoard by following these steps: Start your browser application, Netscape Navigator or Microsoft Internet Explorer, by double-clicking on the appropriate icon Type the URL (e.g. for your WebBoard conference into the address bar. Click "Go" or hit enter. or, 1. Open the browser File menu and select Open. You will be asked to enter the location into a window as shown in the example below: 2. Type the URL (e.g. for your WebBoard conference into the window and click the Open button. When you reach WebBoard, you'll be prompted to log in. Logging in to WebBoard Once you've connected to the WebBoard system, you'll be prompted for a user name (i.e., login) and password. Your WebBoard user name is the same as your UIS netid (ask your Instructor if you do not know it). Your instructor will provide you with a temporary password, but you should change it to something private the first time you log in to the system (see Section VI for more information about passwords). To log in, follow these steps: 1. Once the login dialog box appears (see below), place your cursor in the field labeled User Name and type in your netid. Page 3 of 24

4 2. Press the <TAB> key or use the mouse to move to the Password field. Type the password assigned to your course. 3. After successfully logging in, you will see the welcome page for your class WebBoard board--it will look something like this: Understanding the WebBoard Environment In WebBoard, each course has its own private space, called a virtual board. Within each board are conferences that have been set up by the course instructor. Conferences can be topical, such as a discussion of the most recent lecture topic, or they can be functional, for instance, a place for students to privately submit homework assignments to the instructor. Conferences can be open to everyone in the class, or can have limited membership--for example the instructor can set up teams of students, with each team having its own private conference. The WebBoard environment has three main parts: the menu bar, 1. the Conferences menu, and 2. the Message window. Page 4 of 24

5 The actual appearance of the Conferences menu and Message window varies depending on whether or not you view WebBoard within frames (frames is an option you can turn on and off). The Menubar The black menu bar appears across the top of the WebBoard screen; it is made up of eight buttons. Each button is listed below with a description of its function. Creates a new topic in the current conference. A message form will appear for you to fill in. Updates the displayed information from the WebBoard server. When you post a new message or reply, it won't show up in the Conference Menu until you refresh the screen Opens the list of available chat rooms. Click on the name of a conference chat room to open it. Opens the Message Search window. In order to search for a particular word or phrase, you can search messages in all the conferences at once, or choose one or more specific conferences. Opens the Mark Messages Read window. From here you can mark all messages in all conferences as "read," or mark only the messages in a specific conferences. Opens the More Options window. Options available include notification of new messages, seeing who's currently online, searching for users, and choosing to view new messages. Opens a new browser window showing WebBoard's online help index. To see the help for a particular subject, click on its link in the index. The Conferences Menu The Conferences menu displays a board's conferences and messages in a hierarchical list. The list always appears over a yellow background with the label Conferences at the top of the window. With frames turned on, the conference menu appears on the left half of the WebBoard screen. Conferences Conferences are the highest order heading in the Conferences menu. For example, in the picture below, "Building an ALN Course" and "How do I?" are conferences. The "How do I?" conference is opened showing two messages. A conference that contains messages will have a small box at its left, showing a plus (+) or minus (-) sign. To view the contents of a conference, click on its name. The plus sign will change to a minus, indicating that the conference is open for viewing. Page 5 of 24

6 Topics Conferences are made up of threaded discussions, messages that are related to each other as original posts and replies. Messages can be replies to other messages, or they can be original statements posing a question, or stating an opinion or explanation of something. A topic is an original message--that is, one that is not a reply to a previous post. In WebBoard, topics are indented two spaces under a conference. There can be multiple topics in a conference. Topics are displayed in a manner similar to conferences. A small box to the left of a topic indicates that the topic contains replies. When the topic is opened so that the contents can be viewed, the small box changes from a plus (+) to a minus (-) sign. To open a topic (to see the messages related to it), click on the plus sign. Note: If you click on the subject line of a topic, WebBoard will display the related message in the Message window. A conference will only display 20 subject lines at a time (topics and replies combined). When there are 20 or more lines, up and down arrow icons ( and ) will appear next to the conference name. Click on these to scroll up and down through the list of subject lines. Also, when the list of topics and replies gets long, WebBoard will also display Top and Bottom links in the list. Click on Top to go to the top of the list, and Bottom to go the bottom. Messages and Replies Once a topic has been posted, people generally post messages replying to it. They may also send replies to replies. Replies are shown indented one space under the message to which it is related. In the example shown below, the "Building an ALN Course" conference has two posts (indicated by the number 2 in parentheses to the right of it). The conference is open, showing the topic, a message from Lisa Hoff dated 07/08, with the subject "Welcome!" Also shown is the reply from Jolee West on 07/21, which retained the "Welcome!" subject line of the topic. Note how the topic is indented under the conference, and in turn, the reply is indented relative to the topic. The Message Window The WebBoard Message window has a white background. If frames are turned on, the Message window appears on the right half of the WebBoard screen. This is where the WebBoard Welcome screen, messages, and search, and configuration screens are displayed. Logging out of WebBoard It is very important that you quit your Web-browser when you wish to log out of WebBoard--you must Exit or Quit the browser, not simply close the browser window. This is particularly critical if you work from a public computer such as at a UIS computer center. If you don't quit the browser, the next person to use the machine will have access to your WebBoard account. To log out of WebBoard, choose Quit or Exit from Netscape's File menu. Page 6 of 24

7 Your WebBoard Profile Each WebBoard user has a profile that can be edited to reflect personal style, interests, and hobbies. By default, your profile will show your name and address, as well as other login information and statistics about your postings. If you have a personal homepage, say on a UIS system like eagle.uis.edu, you can create a link to it from your profile. You can augment the default profiles with a text description of your interests and background, or using HTML, you can include a picture of yourself or stylized text. Here's what a plain profile looks like (without adding pictures or other text). Whenever you see a person's name next to a WebBoard message, whether in a list of messages or in the message header, you can click on it to see that user's profile in the Message window. The Address and Home Page fields are hyperlinked, that is you can click on the address or the URL and your browser will automatically open a mail message addressed to that user, or display the Web page, respectively. Editing your Profile Your personal User Profile can be edited. This is where you edit your WebBoard password (see the section "Changing your WebBoard Password", below). Also, you can fill in the Home page, Hobbies, and Signature fields to personalize your profile and your messages. To edit your profile: 1. Click on the More button at the top of the WebBoard window. 2. Next, click on the My Profile link. The topmost portion of the User Profile is shown below. The WebBoard Administrator will have already filled in certain fields for you. Note: you cannot edit your login name. Page 7 of 24

8 3. Fill in the fields that are empty, such as Home page. 4. Fill in the Hobbies field with information about your course of study and interests. Text typed into the Hobbies will be displayed under your name in your profile. HTML entered into this field will be displayed correctly, so you can create a WebBoard "resume" about yourself that includes stylized text and graphics. 5. Fill in the Signature field--it will be appended to the bottom of each of your posts. Like the Hobbies field, the signature can be plain text or HTML. 6. Click on the Save button at the bottom of the screen. Page 8 of 24

9 Use Frames: Changing How WebBoard is Displayed WebBoard can be viewed with or without frames--by default all users have frames on. With the Use frames option on (click the Yes radio button), the WebBoard screen is divided into side-by-side windows, one with the Conferences menu (left) and the other showing the messages (right frame). When you click on the message subject line in the menu, the message is displayed in the right-side frame. With frames turned off (click the No radio button), the Conferences menu appears separately from the messages window. When you click on the link for a particular message, the browser displays that message or message thread. To go back to the list of messages, click on the Conferences menu link at the top of the messages page. To turn frames on or off at any time, choose Yes or No for Use Frames in the Profile window. Full Topic View: Viewing Threads The Full topic view option in the Profile window allows you to control how you view related messages. Turned on (click the Yes radio button), this option makes WebBoard display related messages consecutively, in a threaded manner. For example, you would see the original topic message followed immediately by each reply to it (including replies to the replies). This is the most efficient way to view WebBoard conferences. Turned off (click the No radio button), you will see only one message at time, and will have to click on the subject line of each message to view it. Saving Changes to your Profile When you've finished editing your profile, click on the Save button at the bottom of the page. WebBoard will inform you that the changes have been saved. If not using frames, a link will appear at the top of the Profile page that will take you back to the Conferences menu. Otherwise, just click the back button to return to the conferences. Changing your WebBoard Password You should change your password the first time you log in to WebBoard. This is especially important because all the students in a course are assigned a temporary group password. Changing your password will prevent anyone from masquerading as you online, posting rude or obscene messages, or committing other offending acts in your name. Remember to keep your password private--it's best to keep it in your head don't write it down in your notebook or share it with your friends. Pick a password that has at least five characters and try to include numbers as well as letters. This makes it more difficult to guess. Try not to use obvious personal information like your birthday or license plate number, the name of your hometown or pet. Also, don't use any word found in the dictionary. To change your password, follow these steps: Page 9 of 24

10 1. Open your Profile by clicking on the More button. 2. Click on the My Profile link. 3. Scroll down the profile page to the Password field. 4. Type your new password; press the <TAB> key to advance to the second password field, then type the new password again. 5. Click on the Save button at the bottom of the profile page. 6. Next, click on the Refresh button in the menubar. WebBoard then report "Authorization failed. Retry?"--this is because your password has changed. 7. Click the Ok or Continue button, then reenter your login name and your new password. Reading Conference Messages The conference menu shows the list of conferences and messages available to you. The names of conferences and the subject lines of the topics and replies appear in combinations of either red or blue text, and as either plain or italicized text. The following list shows the meaning of each text format: Dark Gray: A visited link Dark Blue: Plain: An unvisited link A previously read message, or one marked as read Italics: A message that has never been read since your first login (even if you have marked all messages read). Message subject lines and authors names appear as links. Once you've read a particular message, your browser records whether or not you've visited the link represented by the subject line. If you click on the name of the message author, you'll view their profile. Once you refresh your window, the message links and links to profiles you've visited will change from blue to gray. Note: Since the browser, not WebBoard, that keeps track of visited links, which messages appear visited versus unvisited will only be consistently represented if you always use the same machine to access WebBoard (and you're the only one who uses the machine to access WebBoard). This doesn't mean you must use the same machine all the time, only that the link colors may appear different from one machine to another. WebBoard also keeps track of messages you've marked read--this is separate from the process of your browser keeping track of visited links. Unread messages appear as italics. Once you've read a message, its link will appear in italics until you tell WebBoard to refresh your screen (using the Refresh button). Navigating Conferences WebBoard displays the list of conferences in your board, but will only show you the messages in one conference at a time. To view the messages in a conference, click on the name of the conference. If there are more than 20 messages in a conference, up ( ) and down ( ) arrows will appear next to the name of the conference. Click on the arrows to scroll up and down through the list of messages. To close a conference, click on its name again, or click on the name of another conference. Page 10 of 24

11 Navigating and Taking Action on Messages Each WebBoard message has a message menu above the header with links that move you to other messages, allow you to post new topics, reply to other messages, and edit or delete your messages after they've been posted. These links will appear red or blue, or not as links at all, depending on what actions you've already taken on the message, whether or not it's the first or last message under a topic, or whether or not there is another topicsfollowing it. The list below defines the function of each link. TOP Post Moves to the first message (topic) in the thread. Opens a new message form. Reply Opens a new message form with the subject line of the current message. Reply/Quote Opens a new message form, quoting the body of the current message and retaining its subject line. Reply Calls up a new message form in Web-browser's mail reader, or other client program (e.g., Eudora) if already launched. This allows you to send a private reply. The To field of the new message is automatically filled in with the with the address of the current message's author. Delete Deletes the current message; you can only delete a message that you authored. Edit Opens the current message and allows it to be edited; you can only edit a message that you authored. Previous Moves to the message before the current one. Next Moves to the message after the current one. Previous Topic Next Topic Reading a Message Moves to the topic before the current one. Moves to the topic after the current one. To read a specific message in a conference, do this: Open a conference by clicking on it. From the list that appears under the conference name, click on the subject line (either a Topic, or a reply) of the message you want to read. 1. The message will appear in the right frame (with frames on), or in a new window. If you have Full Topic View on (the default setting), then you will be able to view the entire thread relating to the message you chose. 2. To view another message, click on its subject line in Conference Menu. Page 11 of 24

12 Marking Messages as Read WebBoard cannot automatically store information about which messages you've read; it is necessary to tell WebBoard to mark messages as having been read. You can only mark all messages in a specific conference, or all messages in all conferences; you cannot mark messages read one by one. Note: if you do not mark messages read by one of the following methods, you will receive incorrect "New Messages" reports from WebBoard the next time you log in to the system. Marking messages in a single conference as read Click on the Mark All Read button at the top of the screen. 1. In the Mark Messages Read window (see the example below), click on the name of the conference in which you want to mark all messages as "read." The system will inform you that "All messages in 'conference name' have been marked as read." 2. Click the browser Back button to go back to the main page of your board. Marking messages in all conferences as read 1. Click on the Mark All Read button at the top of the screen. 2. In the Mark Messages Read window, click on the Mark All Conferences Read link. The system will inform you that "All messages in all conferences have been marked as read." 3. Click the browser Back button to go back to the main page of your board. Page 12 of 24

13 Checking for New Messages When you log in to WebBoard, the Welcome screen will inform you about new messages. You can view them as a list by clicking on the "You have x new messages" link. The new message list shows the conference (location) of the new messages, as well as the subject lines and the time and date stamps. The subject line is a link to the message. Another way to view new messages is to look at the Conferences menu. Conferences containing new messages are marked with a "new" icon, as are the new messages. Creating and Posting a Message Creating a new topic and replying to other messages is easy. WebBoard has a number of features that help you format and preview your message before you make it available for others to see. Messages can be written as plain text or as HTML. However, even if you write your messages in plain text, by default WebBoard will add HTML tags to your message during the upload (posting) process. Why use HTML? Composing your message with HTML allows you to include stylized text in your message (e.g., italics, bold, colors, different fonts and font sizes). By using HTML, you can also include inline images and sounds, as well as JavaScript and Java applets. If you don't already know HTML, you can use a WSYWIG (what-yousee-is-what-you-get) editor like to create your message, then paste the source code from the editor's "view source" window into the WebBoard message box. If a conference has been set up to allow active links in messages, any URL typed in a message will be hyperlinked to the resource listed. When you click on the URL, that resource will appear in the Message window. By include the URL of a graphic located on other Web servers, you can include that graphic in your message (as an inline image). So, for instance, if you specify in your message the URL a graphic on the UIS home page ( the graphic will be displayed as an inline image in your message ("Including Inline Images" below). Page 13 of 24

14 Posting a New Topic First, you must open the conference in which you want to post a new topic. 1. Next, click on the Post button in the menubar. A message box like that pictured below will appear; type a subject for the posting in the text box labeled "Topic." Click any of the options that you want activated for this message. Your choices include: Convert line breaks Interprets blank lines as HTML line breaks (i.e., <br>). Pre-formatted text (no HTML) Displays the message as it is typed-webboard won't convert to HTML. This feature is useful for pasting in original material from another source, such as from an message. Anonymous Posts the message without your name on it. This option may not be available for some courses. Preview Message Allows you to view the message before it is posted. Unless you specify the Pre-formatted text option, the preview will display the message as HTML (not source code). Page 14 of 24

15 Preview/Spell Check Previews message (as HTML) and spell-checks the message using the WebBoard dictionary. Attach File Will prompt you for file attachment before posting the message. This option allows you to upload a file to the WebBoard server. For example, you might attach a graphic for inclusion as an inline image (see "Including Inline Images" below), or a word-processing document to be shared with other members of your board or conference. Click in the large (message body) box and type your message. 2. Click on the Post button in the upper right of the Message window. Previewing and Spell-checking your Messages 1. If you've clicked the Preview or the Preview/Spell check option, when you click the Post button, WebBoard will display the message again before actually posting it to the conference. Below is an example of the Message Preview window. If you have chosen to use the spell check, misspelled words and those words not recognized by the spell checker will be underlined in red. You can click on the marked words to edit them-webboard will make suggestions for correcting the misspellings. The spell check window looks like this: Page 15 of 24

16 2. Click on the appropriate suggestion for the spelling, or type the correct word in the Change to: text box and then click the Done button. 3. WebBoard will display the Message Preview window again. Click the Post button once you're happy with message. Editing Your Posts Once you've posted a message, you can always go back and edit it. However, remember that unless you've chosen the Preformatted option, WebBoard converts your message to HTML during the posting process; specifically, blank lines are converted to HTML line breaks (i.e., <br>). When you edit the message, don't be surprised to see these HTML tags! To edit your message, follow these steps: 1. Click on the message subject line in the Conferences menu to display it in the Message window. 2. Click on the Edit link in the message header to edit it. WebBoard will display the message for you to edit. 3. Click on the Post button to post it. (If you preview or spell-check, afterward you'll have to click on the Post button again). Including Inline Images You can include inline images in your messages. If you want to include a graphic file that is stored on your desktop system, WebBoard helps you upload image to the WebBoard server. Once your graphic file is on the WebBoard server, you can make it an inline image by including its URL in the body of your message. You can also easily include an image already existing on a Web server. In addition to including inline images, you can also include sound files, JavaScript, and Java applets in a message body. Including an image already present on your desktop system Page 16 of 24

17 1. Write your message, and check the Attach file option above the message. 2. Click the Post button. (If you've also checked the Preview or Preview/Spell Check options, check spelling or make other changes, then click on the Post button again.) 3. Next, you'll be presented with a dialog box (shown below) to type in the name (or path) of the file you want to upload. Use the Browse... button to find the file on your local machine. If you want, add a description of the file, and click on the appropriate file type in the choices at the top of the page--click on Image for a graphic file. 4. Next click on the Upload Now button. Your message will appear with the icon for an image attachment and the name of the file next to it (as a hypertext link). Next... If you're using a PC Click on the image link (e.g., DOGRUN.GIF ) with the RIGHT mouse button. From the drop down menu that appears choose "Copy Link Location." If you're using a Mac Click on the image link (e.g., DOGRUN.GIF) once, holding the mouse button down, and choose "Copy this Link Location" from the drop down menu that appears. 5. Next, click on the Edit link in message menu. WebBoard will redisplay your message for editing. Page 17 of 24

18 6. Position the cursor in your message where you want the inline graphic to appear. 7. Choose "Paste" from the Browser Edit menu, or paste using the keyboard strokes for the platform you're using. This pastes the link location (i.e., the URL) of the graphic into your message as in the example below: 8. Click on the Post button to post your message again. The graphic now appears inline where you pasted the link location. It also remains an attachment to the message. 9. Including an image that's already present on a Web server (anywhere) 10. Begin a new message, as usual. 11. Copy the link location from the graphic you want to include. For example, to include the UIS homepage graphic, go to then click on the graphic as in step 6. Continue through step 9 above to paste the graphic's URL into your message. 12. Click on the Post button and complete the preview or spell check. 13. Click the Post button again. Deleting Your Posts WebBoard allows you to delete messages that you have already posted (you can only delete your own messages, not anyone else's!). You can delete a message at any time, regardless of how long it's been posted. Page 18 of 24

19 To delete a message you've posted, follow these steps: 1. Click on the message subject line in the Conferences menu to display it in the Message window. 2. Click on the Delete link in the message menu to delete it. 3. WebBoard will ask you to confirm that you want the message deleted. Replying to a Post 1. In the Conferences menu click on the subject line of the message to which you want to reply. 2. In the Message window click on the Reply or Reply/Quote link in the message menu. Reply will open a new Message window with the subject line retained from the first message. Reply/Quote will open a new Message window with the subject line retained from the first message and the body of the first message "quoted" in the message body box. 3. Check the options that you want (e.g., Preview, Attach File). 4. Type your reply in the message body box. 5. Click on the Post button. 6. Preview/Spell Check the message (if options were chosen), then click the Post button again. Sending an Reply Instead of making a public reply to a posted message, you can reply via directly to the author. Note: reply requires that you have already configured the mail preferences of your Web-browser, or that you have a desktop mail program like Eudora configured and launched. WebBoard will not communicate with a mail program like Pine or Elm running in a telnet window. If you are working on a computer in a UIS Computer Center, the mail preferences will not be configured when the machine boots up (although another user may have configured them for him or herself--be careful not to use someone else's settings!). To send an reply, follow these steps: 1. Click on the message subject line in the Conferences menu to display it in the Message window. 2. Click on the Reply link in the message menu. 3. Your Web-browser's mailer, Eudora, or other program, will open a new Message window addressed to the author of the current message. 4. Fill in the subject line and body of the message and send as usual. Page 19 of 24

20 WebBoard Chat Each WebBoard conference can have its own chat room where you can communicate synchronously with other members of that conference. Whether or not you have chat rooms available to you in your course is up to your instructor and how he or she has configured your conferences. Both public/group chats and private chats are possible with WebBoard. However, to use either you must be using a Java-capable browser (e.g., Netscape 3.0 or higher, Microsoft Internet Explorer 3.0 or higher). Understanding the Chat Environment The Chat interface has its own menubar, as well as a space for messages to be typed, a Send button, and a message display area below it. Note: new messages appear at the top of the screen, with older ones scrolled below. The Chat menubar consists of the following interface icons: Using the Interface In order to understand the different buttons and their functionality, descriptions of each follow: Page 20 of 24

21 Top Toolbar Buttons Chat Options This button allows you to change your profile, password, send files to other members, messages and . It will also allow you to change your nickname by changing the name in the nickname field and pressing enter. Room Options (Moderator/Admin function) - Allows you to change your room welcome message, room options, the capability to ban or remove a member from the system, change server settings, add moderators and change passwords. Profile This allows you to change your profile for other members to view. Person to Person Chat (P2P Chat) Clicking on this button after highlighting a member s name in the Member List will enable one to one conversation. This conversation is private and cannot be seen by the rest of the participants. You can also send a member a memo or a file. Members List The Member s List button will open a new page that will allow you to look up information about other members, as well as send files, initiate a private chat, send , files or memos. Send File - This function allows you to send a file to another member either while they are in the chatroom or after they have logged out. Send Memo - To send a memo to a member, highlight the member s name and click on this button. A memo box will appear for your text. Ignore A Member/Un-Ignore/Clear All Ignores By highlighting a member name then clicking on this button, you can ignore or un-ignore a member. You can also clear all ignores that you have previously set. Leave the Current Room Clicking on this button will allow you to exit a particular room. Help Using the System To gain help using the server and the software, utilize this button. Quit Using this button will log you off the server. Message Option Buttons (Bottom toolbar) Login Status This icon indicates whether you are logged in (green), logged off (red) or in the process of connecting (yellow). Sound By clicking on this button and choosing a sound from the pop-up menu, you are able to admit that sound to the room. Page 21 of 24

22 Emotions Should you wish to send a face icon to the screen, i.e. happy, sad, angry, click on this button. Actions To admit an action to the screen, click this button and type in your desired action, then hit enter. Text Color This button allows you to choose the color of your text that you would like to use. Background Text Color By clicking on this button you are able to set the background color of your text. Basic Chatting Tips Quick Message/Whisper: (to a specific member) Highlight nickname - type message - press Send and hold choose Whisper to Member from drop-down. Repeat Previous Message(s): Control and up/down arrow will scroll through any previous messages sent. Copy and Paste Screen Text: To copy: Right click (Mac, long click) on chat screen, and choose Copy All. To paste, Control + V (Mac, Command + V). For full help files and ChatSpace documentation visit the ChatSpace Community Server Manual Searching for Messages You can search for message in your course's board using the WebBoard search window. You can search all the conferences at once, or just choose one to search. You can search by the author's name, or by a word or phrase in the message subject line or the body of the message. Two links appear at the top of the search window: one takes you to a list of messages posted today (this will show you messages that you have not already marked as read), and the other opens the Search Users window. The search window looks like this: To search for a message or messages, do the following: Page 22 of 24

23 1. Click on the Search button in the WebBoard menu bar. 2. In the Message Search window, click on the conference you want to search. To select more than one conference to search, If using a Macintosh o Hold down the < > key while clicking once on the name of each conference you want to search. If using a PC o Hold down the <CTRL> key while clicking once on the name of each conference you want to search. 3. Select to search Topics only or Topics and message bodies. 4. Select the level of display you want to see. 5. Select the number of matches you want to see (up to 30, 60, or 120) at one time. 6. Type the desired word or phrase in the Search for text box. 7. Click the Search button. Searching for Users You can also search for users (to view their profiles) using the Search Users window. You can search by first or last name, or by just a partial spelling of a user's name. Also, you can view a list of users by last name. Each search produces a list of matches, showing the first and last name of the users that match the search criteria, as well as their city, state, and country information from their profile, and the time and date of their last WebBoard connection. The first and last names of each user are hyperlinked to their WebBoard profile. Note: The search will only return the names of users on your virtual board. The Search Users window looks like this: Searching on a User's First Name 1. Click on the Search button, then on the Search Users link, to open the Search Users window. Page 23 of 24

24 2. Type the some portion of the user's first name in the text box. 3. Click on the First Name radio button. 4. Click on the Search button in the window. Searching on a User's Last Name 1. Click on the Search button, then on the Search Users link, to open the Search Users window. 2. Type the some portion of the user's last name in the text box. 3. Click on the Last Name radio button. 4. Click on the Search button in the window. Searching on the First Letter of a User's Last Name 1. Click on the Search button, then on the Search Users link, to open the Search Users window. 2. In the alphabet presented, click on the first letter of the user's last name to view a list of all users whose last name begins with that letter. Viewing a List of All Users 1. Click on the Search button, then on the Search Users link, to open the Search Users window. 2. Click on the Search button without filling in any search criteria. Page 24 of 24

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