Managing Change at the Speed of Business
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1 Managing Change at the Speed of Business Craig Danielson, PMP IT Change Manager Commerce Bank of Kansas City, MO March 14, : Customer Experience - Creating One Change Solution for all Platforms - Mainframe to Windows
2 Before we get too serious Talking Dog 2
3 Agenda Introductions Why ISPW? Background Information Converting to ISPW Code Development and Deployment Future of Distributed Developer Feedback (What they Think) 3
4 Commerce Bank 4
5 ALL IN ONE Why ISPW? One Vendor One System to Learn One System to Support One System to Train Solution 5
6 Why ISPW? Windows AIX Linux HP/UX Sun Solaris All Mainframe No MIPS Disaster Recovery Automatically Mirrored Stable Proven Environment 6
7 Why ISPW? Great Presentations All Questions Answered Excellent References 7
8 Mainframe Environment 2 LPARs 81 MF Applications 4 Prod CICS Regions 4 Test CICS Regions Cobol Assembler DB2 VSAM CICS RUTL MQ ISPW Sign-on Test to Prod ISPW Compiles on Test using Prod DB2 Binds on LPAR that Store Database 8
9 Distributed Environment Windows 2003, 2008 & Linux VMWare 483 & 318 Test Servers 100+ LPARs Power 7 & Power 6 IBM Servers (AIX & Webshpere), Cruise Control, Hudson, Subversion 133 Distributed Applications Java, C#,.NET, JSP, ASP, MQ Broker, SQL, Oracle, & DB2 9
10 Two Choices? Gather Requirements Don t Assume Current System is Meeting all Requirements Question Status Quo (Revisit Processes) Project Shotgun Approach Don t try to do all Customization Up Front Convert Small Subset of Applications Use Phased Approach Break into Logical Groups Based on Requirements 10
11 Two More Choices? ISPW Source Code Control Subversion CollabNet Subversion Redhat Enterprise 5 (Linux) Access Controlled by AD Groups Partitioned by Application Each application has a Non-secured and Secured Repository 11
12 Standard Mainframe Development Cycle 12
13 Standard Distributed Development Cycle Java Developers (Windows) Uses Automated Build Applications like Cruise Control & Hudson Executes Ant Script to Build Executables 13
14 Distributed Development Cycle.NET Developers (Windows) 14
15 Distributed Development Cycle MQ Development Cycle 15
16 Distributed Development Cycle Websphere Development Cycle 16
17 Agile Change Control Change Happens Rapidly at Commerce Over 45,000+ Changes since 2005 Changes are Read, Approved, and Implemented Daily 17
18 Read and Approve Changes Change Control Console ISPW supplied a DLL to Return Set Information to ISPW Created a COM+ Application to Manage DLL Supplied by ISPW Creates - Accountability - Visibility Business - Reliability - Stability 18
19 What Metrics? Measurements Drive Behavior Number of Changes Number of Incidents Number of Emergency Changes Number of Unsuccessful Changes MTTR Problem Analysis 19
20 What s Next? ISPW creating a Command Line Interface Replace the manual copy of the executable from the build server to desktop with a menu driven script in Cruise Control Script will ask for inputs to: Create a Container Import the executable the executable Create a deployment set Create the CBC record with the deployment set attached. Unix Base Environments New Remote Server Able to Modify Permissions on Files and Directories Execute Scripts as a Specified User 20
21 Developer Feedback General Feeling of Improvement Tool Easy to Use Single Point of Control Great Synchronization 21
22 Questions? 22
23 23 A P P E N D I X
24 Do you want more success, more often, with less effort at lower cost? Old problems require new thinking: Henry Ford shattered conventional wisdom by bringing existing parts and to the workers. He didn t invent the car, just a new process that made them affordable. 24
25 QA / Test Approvals Deploy Mainframe Dev Test Dev / Gen 3270 V1.2 V1.1 V1.3 Warehouse Assignments Change Pkgs Source Executables Off Mainframe Dev RDz 25
26 QA / Test Approvals Deploy Mainframe Dev Browser Interface Test Dev / Gen 3270 Warehouse Assignments Change V1.3Pkgs Source Executables Project Audit Change Control LPARs V1.0 V1.3 Off Mainframe Dev RDz V1.3 V1.3 ISPW Deployment Engine 26
27 QA / Test Approvals Deploy Mainframe Dev Browser Interface Test Dev / Gen 3270 Warehouse Assignments Change Pkgs Source Executables Project Audit Change Control LPARs V1.0 V1.3 Off Mainframe Dev RDz ISPW Deployment Engine Fail! Restore Previous 27
28 QA / Test Approvals Deploy Mainframe Dev Browser Interface Test 3270 Dev / Gen V1.3 Emergency Fix V1.3 Warehouse Assignments Change Pkgs Source Executables Project Audit Change Control LPARs V1.0 V1.3 Off Mainframe Dev RDz ISPW Deployment Engine Restore Previous 28
29 Test Mainframe Dev Dev / Gen QA / Test Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments Change Pkgs Change Source V1.0 V1.3 Executables Control Off Mainframe Dev RDz ISPW Deployment Engine Distributed Version Control Test Dev / Build V0.9 V0.8 Distributed Version Control ClearCase PVCS CVS Approval Runtime Servers V0.8 V0.7 V Distributed Dev
30 Test Mainframe Dev Dev / Gen QA / Test Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments Change Pkgs Change Source V1.0 V1.3 Executables Control Off Mainframe Dev RDz ISPW Deployment Engine Distributed Version Control Test Dev / Build Distributed Version Control ClearCase V0.9 PVCS CVS Release Approval SneakerNet Runtime Servers V0.8 V0.9 V0.7 V Distributed Dev
31 Files Test Mainframe Dev Dev / Gen QA / Test Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments Change Pkgs Change Source V1.0 V1.3 Executables Control Off Mainframe Dev RDz ISPW Deployment Engine Distributed Version Control Test Dev / Build Distributed Version Control ClearCase PVCS CVS Release Approval SneakerNet Runtime Servers V0.9 V0.7 V Distributed Dev
32 Files Test Mainframe Dev Dev / Gen QA / Test V1.4 Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments V1.4 Change Pkgs Change Source V1.0 V1.3 Executables Control Off Mainframe Dev RDz ISPW Deployment Engine Test V1.4 Dev / Build V1.4 V1.4 Distributed Version Control Distributed Version Control ClearCase PVCS CVS Runtime Servers V0.9 V0.7 V Distributed Dev
33 Files Test Mainframe Dev Dev / Gen QA / Test V1.4 Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments Change Pkgs Change Source V1.0 V1.3 Executables Control Off Mainframe Dev RDz V1.4 ISPW Deployment Engine V1.4 V1.4 Distributed Version Control Test Dev / Build Distributed Version Control ClearCase PVCS CVS Runtime Servers V0.9 V0.7 V Distributed Dev
34 Files Test Mainframe Dev Dev / Gen QA / Test Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments Change Pkgs Change Source V1.0 V1.3 Executables Control Off Mainframe Dev RDz Distributed Version Control V1.4 ISPW Deployment V1.4 Engine V1.4 V1.4 V1.4 V1.4 Test Dev / Build Distributed Version Control ClearCase PVCS CVS Runtime Servers V0.9 V0.7 V Distributed Dev
35 Files Test Mainframe Dev Dev / Gen QA / Test Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments Change Pkgs Change Source V1.4 V1.0 V1.3 Executables Control Off Mainframe Dev RDz ISPW Deployment Engine V1.4 V1.4 Test Dev / Build Distributed Version Control Distributed Version Control ClearCase PVCS CVS Fail! Runtime Servers V1.4 V0.9 V1.4 V0.7 V1.4 V Distributed Dev
36 Files Test Mainframe Dev Dev / Gen QA / Test Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments Change Pkgs Change Source V1.4 V1.0 V1.3 Executables Control Off Mainframe Dev RDz ISPW Deployment Engine V1.4 V1.4 Distributed Version Control Test Dev / Build Distributed Version Control ClearCase PVCS CVS Runtime Servers V1.4 V1.3 V1.4 V1.3 V1.4 V Distributed Dev
37 Files Test Mainframe Dev Dev / Gen QA / Test V1.4 Warehouse Project Approvals Browser Interface Deploy LPARs 3270 Audit Assignments Change Pkgs Change Source V1.0 V1.3 Executables Control Off Mainframe Dev RDz V1.4 ISPW Deployment Engine V1.4 V1.4 Distributed Version Control Test Dev / Build Distributed Version Control ClearCase PVCS CVS Runtime Servers V1.3 V1.3 V Distributed Dev
38 more success, more often, with less effort at lower cost Enterprise software change management. Delivered. Cost savings over older products Elimination of redundant effort Single point of control for IT. 38
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