Version Resource Model Reference Guide SH

Transcription

1 Tioli IBM Tioli Monitoring Version Resource Model Reference Guide SH

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3 Tioli IBM Tioli Monitoring Version Resource Model Reference Guide SH

4 te Before using this information and the product it supports, be sure to read the general information under "tices in the back matter of this book. Fourth Edition (March 2004) This edition applies to ersion 5 release 1 modification leel 2 of IBM Tioli Monitoring and to all subsequent releases and modifications until otherwise indicated in new editions. This edition replaces SH Copyright IBM Corporation 1999, All rights resered. te to U.S. Goernment Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corporation.

5 Contents About this guide ii Who should read this guide ii What this reference contains ii Publications iii IBM Tioli Monitoring library iii Prerequisite publications iii Related publications ix Accessing publications online x Ordering publications x Accessibility x Contacting IBM Software Support x Conentions used in this guide xi Typeface conentions xi Operating system-dependent ariables and paths xi Tioli command syntax xii Chapter 1. Introduction Prerequisite software for resource models Running Tioli commands Running Tioli commands on UNIX operating systems Running Tioli commands on Windows operating systems Where to find additional information about shells 4 Establishing the Tioli enironment within a shell 4 Establishing the Tioli enironment on an endpoint Common parameters Chapter 2. Windows resource models.. 7 Collect Configuration resource model Description Logging Eent Log resource model Description About the Windows Eent Log resource model..8 Indications and eents Thresholds Built-in actions Logical Disk resource model Description Prerequisites Indications and eents Thresholds Logging Memory resource model Description Indications and eents Thresholds Logging Network Interface Card resource model Description Prerequisites Indications and eents Thresholds Built-in actions Logging Parametric Eent Log resource model Description Indications and eents Parameters Parametric Serices resource model Description Indications and eents Parameters Built-in actions Logging Parametric TCP/IP Ports resource model Description Prerequisites Indications and eents Parameters Logging Physical Disk resource model Description Indications and eents Thresholds Logging Printer resource model Description Indications and eents Thresholds Logging Process resource model Description Indications and eents Thresholds Logging Processor resource model Description Indications and eents Thresholds Logging Serer Performance Prediction resource model...91 Description Prerequisites Parameters Logging Serices resource model Description Indications and eents Thresholds Built-in actions TCP/IP resource model Description Prerequisites Indications and eents Thresholds Logging iii

6 Chapter 3. UNIX and Linux resource models CPU resource model Description Prerequisites Indications and eents Thresholds Logging Description of the MOF file properties File resource model Description Indications and eents Parameters Logging Description of the MOF file properties File System resource model Description Indications and eents Thresholds Parameters Logging Description of the MOF file properties Memory resource model Description Indications and eents Thresholds Logging Description of the MOF file properties Network Interface resource model Description Prerequisites Indications and eents Thresholds Parameters Logging Description of the MOF file properties Network RPC-NFS resource model Description Indications and eents Thresholds Logging Description of the MOF file properties Process resource model Description Indications and eents Thresholds Parameters Logging Description of the MOF file properties Security resource model Description Indications and eents Parameters Logging Description of the MOF file properties Serer Performance Prediction resource model Description Prerequisites Parameters Logging Description of the MOF file properties Chapter 4. OS/400 resource models 155 ASP Disk Mirroring resource model Description Indications and eents Parameters ASP Utilization resource model Description Indications and eents Parameters Logging Basic Aerage CPU Utilization resource model Description Indications and eents Logging Basic Interactie CPU Utilization resource model 167 Description Indications and eents Logging Configuration Objects resource model Description Indications and eents Parameters Database CPU Utilization resource model Description Indications and eents Logging Distribution Queues resource model Description Indications and eents Parameters History Log resource model Description Indications and eents Parameters Interactie Feature CPU Utilization resource model 181 Description Indications and eents Logging Job Log resource model Description Indications and eents Parameters Job Queue resource model Description Indications and eents Parameters Job Status Eents resource model Description Indications and eents Parameters Management Central Eents resource model Description Indications and eents Network Attributes resource model Description Indications and eents Parameters Output Queues resource model Description Indications and eents Parameters i IBM Tioli Monitoring: Resource Model Reference Guide

7 Parametric Object and Files resource model Description Indications and eents Parameters Storage Pools resource model Description Parameters Logging Subsystem Status resource model Description Indications and eents Parameters System Disk Resources resource model Description Indications and eents Logging System Value resource model Description Indications and eents Parameters TCP Interface resource model Description Indications and eents Parameters TCP Serice resource model Description Indications and eents Parameters Appendix A. Windows return codes for built-in actions All built-in actions Built-in actions of the eent log resource model 216 Enlarge IRP stack size action Delete registry action Raise session time out action Built-in actions of the Network Interface Card resource model Adjust initial work items action Adjust maximum work items action Built-in actions of the Serice resource model Restart serice action Appendix B. Windows correlated eents Busy drie from high paging Busy drie from low aail Congested TCP network Critically low disk space Critical memory leak Faulty disk subsystem High disk read bytes per second High disk write bytes per second High drie transfer rate High percent disk time Possible disk fragmentation Process hogging CPU Slow hard drie Appendix C. MOF file properties DMXCpu.mof DMXFile.mof DMXFileSystem.mof DMXMemory.mof DMXNetworkInterface.mof DMXNetworkRPCNFS.mof DMXProcess.mof DMXSecurity.mof DMXSystem.mof tices Trademarks Glossary Index Contents

8 i IBM Tioli Monitoring: Resource Model Reference Guide

9 About this guide Who should read this guide The IBM Tioli Monitoring product enables you to monitor the aailability and performance status of your system resources to identify bottlenecks and potential resource problems. The IBM Tioli Monitoring: Resource Model Reference Guide proides key information about the resource models included in this product. te: The IBM Tioli Monitoring product was formerly known as Tioli Distributed Monitoring (Adanced Edition). The target audience for this guide is system administrators responsible for the installation of Tioli products and patches, system managers, and database administrators who use Tioli products to manage resources. Users of this guide should be familiar with the following topics: Tioli management software System administration on systems where you plan to install Tioli Monitoring components, and systems that you plan to monitor using the product UNIX and Linux operating systems Windows operating systems OS/400 operating systems Tioli Enterprise Data Warehouse IBM Tioli Enterprise Console What this reference contains IBM Tioli Business Systems (optional) This reference contains the following chapters and appendixes: About this guide proides information about the IBM Tioli Monitoring publication library, prerequisite and related publications, and IBM Software Support information. Chapter 1, Introduction, on page 1 proides an introduction to using IBM Tioli Monitoring resource models, resource model prerequisites, and instructions on setting up the Tioli enironment. Chapter 2, Windows resource models, on page 7 proides an alphabetical listing of each Windows resource model with a detailed description of the resource model. Chapter 3, UNIX and Linux resource models, on page 105 proides an alphabetical listing of each UNIX and Linux resource model with a detailed description of the resource model. Chapter 4, OS/400 resource models, on page 155 proides an alphabetical listing of each OS/400 resource model with a detailed description of the resource model. Appendix A, Windows return codes for built-in actions, on page 215 lists return codes for the Windows resource models that hae built-in actions. Appendix B, Windows correlated eents, on page 219 describes correlated eents and the indications from which each eent is generated. ii

10 Introduction: What this reference contains Publications Appendix C, MOF file properties, on page 233 describes the MOF files used by the resource models and the CIM classes and properties which they define. This section lists publications in the IBM Tioli Monitoring library and other related documents. It also describes how to access Tioli publications online, and how to order Tioli publications. IBM Tioli Monitoring library The following documents are aailable in the IBM Tioli Monitoring library: IBM Tioli Monitoring: User s Guide, SH Describes how to install, customize, and use IBM Tioli Monitoring to manage system and application resources. IBM Tioli Monitoring: Resource Model Builder User s Guide, SH Describes how to use the IBM Tioli Monitoring Resource Model Rule Builder (formerly known as Workbench) to create new resource models or to modify existing ones. IBM Tioli Monitoring: Problem Determination Guide, SH Proides information and messages to assist users with troubleshooting problems with the software. IBM Tioli Monitoring: Resource Model Builder Problem Determination Guide, SC Describes the tools and troubleshooting techniques for doing problem determination for the Resource Model Builder. IBM Tioli Monitoring: Resource Model Reference Guide, SH Proides information about using and customizing resource models that can be used with IBM Tioli Monitoring. IBM Tioli Monitoring: Release tes, GI Proides the most current information about IBM Tioli Monitoring. IBM Tioli Monitoring: Deployment Supplement, SC Describes how to use the deployment wizard for a custom installation. IBM Tioli Monitoring: Road Map for a Typical Installation, GI Describes typical installation scenarios. Versions of these documents in PDF and HTML formats can be found on the IBM Tioli Monitoring product CDs. They are stored in the Books directory, and can be accessed by selecting the file Books/infocenter.html file with your Web browser. This displays an HTML page from which all of the documents can be accessed in either format. Any updated ersions of these documents are placed on the Tioli Software Information Center Web site. See Accessing publications online on page x for additional information about updated documentation. Prerequisite publications To use the information in this guide effectiely, you must hae some prerequisite knowledge, which you can get from the following guides: Tioli Management Framework: Installation Guide iii IBM Tioli Monitoring: Resource Model Reference Guide

11 About this guide: Publications Proides information about installing and setting up the Tioli Management Framework and Tioli enironment. Tioli Management Framework: Planning for Deployment Guide Proides information about the architecture proided by Tioli Management Framework and the choices to consider when planning the deployment of a Tioli enironment. Tioli Management Framework: User s Guide Proides the concepts and procedures for using Tioli Management Framework serices. Tioli Management Framework: Reference Manual Proides detailed information about Tioli Management Framework commands, writing scripts that are later run as Tioli tasks, and Tioli-proided tasks. Related publications The following documents also proide useful information: Tioli Distributed Monitoring (Classic Edition) Release tes Proides updated information about the Tioli Distributed Monitoring (Classic Edition) product (formerly known as Tioli Distributed Monitoring). Tioli Decision Support for Serer Performance Prediction: Release tes Proides updated information about the integration of Tioli Decision Support for Serer Performance Prediction with Tioli Distributed Monitoring (Adanced Edition). Tioli Software Installation Serice: User s Guide Proides task-oriented information on how to import, manage, and install Tioli Management Enironment software on selected machines and managed nodes within your Tioli management region. Tioli Software Installation Serice: Release tes Proides important information about using and installing the Tioli Software Installation Serice (SIS). IBM Tioli Enterprise Console: Rule Builder s Guide Proides information about using the IBM Tioli Enterprise Console rule editor and graphical rule builder to modify existing rules and create new rules to match your specific eent management needs. IBM Tioli Enterprise Console: Release tes, Version 3.7 or later Proides the most current information about IBM Tioli Enterprise Console. Tioli Business Systems Management: Distributed User s Guide, Version 1.5 (if you intend to use Tioli Business Systems to monitor IBM Tioli Monitoring eents) Describes how to use the Tioli Business Systems product. Tioli Business Systems Management: Console User s Guide, Version 1.5 (if you intend to use Tioli Business Systems to monitor IBM Tioli Monitoring eents) Describes how to use the Tioli Business Systems console. The Tioli Software Glossary includes definitions for many of the technical terms related to Tioli software. The Tioli Software Glossary is aailable, in English only, at the following Web site: About this guide ix

12 About this guide: Publications Accessibility Accessing publications online The documentation CD contains the publications that are in the product library. The format of the publications is PDF, HTML, or both. Refer to the readme file on the CD for instructions on how to access the documentation. IBM posts publications for this and all other Tioli products, as they become aailable and wheneer they are updated, to the Tioli software information center Web site. Access the Tioli software information center by first going to the Tioli software library at the following Web address: Scroll down and click the Product manuals link. In the Tioli Technical Product Documents Alphabetical Listing window, click IBM Tioli Monitoring to access all of the IBM Tioli Monitoring product manuals. te: If you print PDF documents on other than letter-sized paper, set the option in the File > Print window that allows Adobe Reader to print letter-sized pages on your local paper. The IBM Software Support Web site proides the latest information about known product limitations and workarounds for your product. You can iew this information at the following Web site: Ordering publications You can order many Tioli publications online at the following Web site: cgibin/pbi.cgi You can also order by telephone by calling one of these numbers: In the United States: In Canada: In other countries, for a list of telephone numbers, see the following Web site: Accessibility features help users with a physical disability, such as restricted mobility or limited ision, to use software products successfully. With this product, you can use assistie technologies to hear and naigate the interface. You can also use the keyboard instead of the mouse to operate most features of the graphical user interface. For additional information, see the Accessibility Appendix in the user s guide for this product. Contacting IBM Software Support If you hae a problem with any Tioli product, see the following IBM Software Support Web site: x IBM Tioli Monitoring: Resource Model Reference Guide

13 About this guide: Contacting IBM Software Support If you want to contact software support, see the IBM Software Support Guide at the following Web site: The guide proides information about how to contact IBM Software Support, depending on the seerity of your problem, and the following information: Registration and eligibility Conentions used in this guide Telephone numbers, depending on the country in which you are located Information you must hae before contacting IBM Software Support This guide uses seeral conentions for special terms and actions, and operating system-dependent commands and paths. Typeface conentions This guide uses the following typeface conentions: Bold Italic Monospace Lowercase commands and mixed case commands that are otherwise difficult to distinguish from surrounding text Interface controls (check boxes, push buttons, radio buttons, spin buttons, fields, folders, icons, list boxes, items inside list boxes, multicolumn lists, containers, menu choices, menu names, tabs, property sheets) and labels (such as Tip:, and Operating system considerations:) Keywords and parameters in text Words defined in text Emphasis of words (words as words) New terms in text (except in a definition list) Variables and alues you must proide Examples and code examples File names, programming keywords, and other elements that are difficult to distinguish from surrounding text Message text and prompts addressed to the user Text that the user must type Values for arguments or command options Operating system-dependent ariables and paths The publications in this library use the UNIX conention for specifying enironment ariables and for directory notation. When using the Windows command line, replace $ariable with %ariable% for enironment ariables and replace each forward slash (/) with a backslash (\) in directory paths. The names of enironment ariables are not always the same in Windows and UNIX. About this guide xi

14 About this guide: Conentions used in this guide te: If you are using the bash shell on a Windows system, you can use the UNIX conentions. Tioli command syntax The following special characters define Tioli command syntax: [ ] Identifies elements that are optional. Required elements do not hae brackets around them.... Indicates that you can specify multiple alues for the preious element. Separate multiple alues by a space, unless otherwise directed by command information. If the ellipsis for an element follows a closing bracket, use the syntax within the brackets to specify multiple alues. For example, to specify two administrators for the option [ a admin]..., use a admin1 a admin2. If the ellipsis for an element is within the brackets, use the syntax of the last element to specify multiple alues. For example, to specify two hosts for the option [ h host...], use h host1 host2. Indicates mutually exclusie information. You can use the element on either the left or right of the ertical bar. { } Delimits a set of mutually exclusie elements when a command requires one of them. Brackets ([ ]) are around elements that are optional. In addition to the special characters, Tioli command syntax uses the typeface conentions described in the Preface of this document. The following examples illustrate the typeface conentions used in Tioli command syntax: wcrtpr [ a admin]... [ s region] [ m resource]... name The name argument is the only required element for the wcrtpr command. The brackets around the options indicate they are optional. The ellipsis after the a admin resource option means that you can specify multiple administrators multiple times. The ellipsis after the m resource option means that you can specify multiple resources multiple times. wchkdb [ o outfile] [ u] [ x] { f infile i object...} The f, i, and object elements are mutually exclusie. Braces that surround elements indicate that you are including a required element. If you specify the object argument, you can specify more than one object. xii IBM Tioli Monitoring: Resource Model Reference Guide

15 Chapter 1. Introduction This book is a reference guide designed for use with the procedures described in the IBM Tioli Monitoring: User s Guide. It proides alphabetical listings and detailed descriptions of the following software functions: Resource models Tasks Serer commands Prerequisite software for resource models Information about prerequisite software required to run IBM Tioli Monitoring resource models is proided in the indiidual sections for each resource model. The following tables list all resource models, by operating system, that require additional steps or software to run the resource model. The following table lists the resource models for Windows operating systems and where to locate prerequisite information required to run the resource model. Table 1. Prerequisites for Windows resource models Windows resource model name Collect Configuration Eent Log Location of prerequisite information ne required. ne required. Logical Disk Prerequisites on page 15. Memory ne required. Network Interface Card Prerequisites on page 42. Parametric Eent Log Parametric Serices ne required. ne required. Parametric TCP/IP Ports Prerequisites on page 65. Physical Disk Printer Process Processor ne required. ne required. ne required. ne required. Serer Performance Prediction Prerequisites on page 92. Serices ne required. TCP/IP Prerequisites on page 100. The following table lists the resource models for UNIX and Linux operating systems and where to locate prerequisite information required to run the resource model. Table 2. Prerequisites for UNIX and Linux resource models UNIX and Linux resource model name Location of prerequisite information CPU Prerequisites on page 105. File ne required. 1

16 Introduction: Prerequisites for resource models Table 2. Prerequisites for UNIX and Linux resource models (continued) UNIX and Linux resource model name Location of prerequisite information File System ne required. Memory ne required. Network Interface Prerequisites on page 123. Network RPC-NFS ne required. Process ne required. Security ne required. Serer Performance Prediction Prerequisites on page 151. The following table lists the resource models for OS/400 operating systems and where to locate prerequisite information required to run the resource model. Table 3. Prerequisites for OS/400 resource models OS/400 resource model name ASP Disk Mirroring ASP Utilization Basic Aerage CPU Utilization Basic Interactie CPU Utilization Configuration Objects Database CPU Utilization Distribution Queues History Log Interactie Feature CPU Utilization Job Log Job Queue Job Status Eents Management Central Eents Network Attributes Output Queues Parametric Object and Files Storage Pools Subsystem Status System Disk Resources System Value TCP Interface TCP Serice Location of prerequisite information ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. ne required. Running Tioli commands You can perform system operations from a UNIX or Windows command-line interface (CLI) in addition to using the Tioli desktop. Operations that you run from the command line are referred to as CLI commands. 2 IBM Tioli Monitoring: Resource Model Reference Guide

17 Introduction: Running Tioli commands Consider using the command-line interface rather than the graphical user interface to inoke a Tioli management application operation in the following circumstances: You do not hae access to a graphical user interface, such as when you dial in oer a modem. You want to group a number of operations together inside a shell script. You want to use accessibility tools that require text-based input of commands. Most Tioli CLI commands begin with the letter w to identify them as Tioli commands. Command names use a w+erb+object syntax. Example: Use the wdmrm command to add or remoe a resource model. Most Tioli commands run within a bash shell on a managed node or on a Tioli management region serer. A shell is a command interpreter that enables the operating system to process commands. You can run commands from a shell command line or include them in shell scripts on UNIX or Windows operating systems. A Tioli management region serer is a Tioli serer and the set of clients that it seres. A Tioli management region addresses the physical connectiity of resources whereas a policy region addresses the logical organization of resources. Before running Tioli commands, you must set the Tioli enironment ariables for the shell. The managed node or Tioli management region serer installation process supplies the scripts to set the Tioli enironment ariables. The following sections of this guide contain descriptions of the procedures to run these scripts: the Tioli enironment on UNIX operating systems on page 4 and the Tioli enironment on Windows operating systems on page 4. You must also hae the appropriate Tioli authorization role for running each command. Refer to the reference information for each command to see the required authorization role. te: Some Tioli commands can run on an endpoint. To set the Tioli enironment ariables on an endpoint, see Establishing the Tioli enironment on an endpoint on page 5. Running Tioli commands on UNIX operating systems The UNIX operating systems contain shells. Tioli commands can run in the Bourne, Korn, C, and bash shells. The Bourne shell is the standard UNIX shell. Eery UNIX system includes the Bourne shell. The Korn shell supports the features of the Bourne shell and contains extensions applicable only to the Korn shell. The C shell name comes from the C programming language syntax. The bash shell supports many features of the UNIX shells. Both UNIX and Windows systems use the bash shell. Running Tioli commands on Windows operating systems When you install a Windows managed node or Windows Tioli management region serer, the installation process copies the bash shell executable file to the machine. The bash shell supports many UNIX commands and UNIX command syntax. An example is the forward slash (/) for the directory separator. The bash shell supports the features of the Bourne shell, as well as contains extensions applicable only to the bash shell. te: You can use the Windows MS-DOS shell instead of the bash shell to run most Tioli commands (after you set the Tioli enironment ariables with Chapter 1. Introduction 3

18 Introduction: Running Tioli commands the %SystemRoot%\system32\driers\etc\Tioli\setup_en command). Howeer, some commands and Tioli tasks require a bash shell to run successfully. All examples of Tioli commands in Tioli publications use bash shell syntax. Where to find additional information about shells The following lists include resources where you can find additional information about the arious shells. These resources were aailable at the time the lists were created. The lists do not show all of the material that is aailable, and Tioli does not proide opinions or recommendations about any of these resources. UNIX shells: UNIX in a Nutshell: A Desktop Quick Reference for System V Release 4 and Solaris 7 (O Reilly Nutshell handbook) by Arnold Robbins. ISBN: Portable Shell Programming: An Extensie Collection of Bourne Shell Examples by Bruce Blinn. ISBN: Learning the Korn Shell (O Reilly Nutshell handbook) by Bill Rosenblatt and Mike Loukides. ISBN: UNIX C Shell Desk Reference by Martin Arick. ISBN: Bash shell: Learning the bash Shell (O Reilly Nutshell handbook) by Cameron Newham and Bill Rosenblatt. ISBN: A Brief Introduction to the bash Shell by Jane Anna Langley. Bash FAQ (GNU documentation). Bash Reference Manual (GNU documentation). bash command reference information (GNU documentation). Establishing the Tioli enironment within a shell When you install a managed node or Tioli management region serer, the installation process supplies shell setup scripts. You use these scripts to set the enironment ariables needed for running Tioli commands. the Tioli enironment on UNIX operating systems The following steps describe how to set the Tioli enironment within a UNIX shell: 1. Log in to a UNIX managed node or Tioli management region serer. 2. Run the appropriate setup script for the shell. For the Bourne, Korn, or bash shell, run the following command:. /etc/tioli/setup_en.sh For the C shell, run the following command: source /etc/tioli/setup_en.csh the Tioli enironment on Windows operating systems The following steps describe how to set the Tioli enironment and start a bash shell on Windows. 1. Log in to a Windows managed node or Tioli management region serer. 2. Open a command window. 4 IBM Tioli Monitoring: Resource Model Reference Guide

19 Introduction: Running Tioli commands 3. Run the following command in the command window to set Tioli enironment ariables: %SystemRoot%\system32\driers\etc\Tioli\setup_en.cmd 4. Run one of the following commands in the command window to start the bash shell: sh OR bash Establishing the Tioli enironment on an endpoint When you install an endpoint, the installation process supplies setup scripts. Use these scripts to set the enironment ariables required for running Tioli commands on an endpoint. The following steps describe how to set the Tioli enironment on an endpoint: 1. Log in to an endpoint. 2. Open a command window. 3. Run the appropriate setup script in the command window. The following table contains setup scripts for the different endpoint operating systems. Table 4. Setup scripts for endpoint operating systems Operating System Setup Script Location Setup Script Name AIX, Solaris /etc/tioli/lcf/endpoint_label lcf_en.sh (for Bourne, Korn, and bash shells) OR lcf_en.csh (for C shell) Windows %SystemRoot%\Tioli\lcf\ endpoint_label lcf_en.cmd (for MS-DOS) or lcf_en.sh (for bash shell) Common parameters This section describes the names used to refer to Tioli endpoints and hosts. For detailed information about IBM Tioli Monitoring, see the IBM Tioli Monitoring User s Guide. Endpoint Name The Tioli Management Framework product assigns the endpoint label when creating the endpoint within the Tioli enironment. Some IBM Tioli Monitoring commands use this label, but an IBM Tioli Monitoring command cannot assign or modify the label. This label is usually a string, such as Endpoint1. The ariable for this label is EndpointName. Host Name The host name is the name that is assigned to the serer within the network. Some IBM Tioli Monitoring commands use this name, but an IBM Tioli Monitoring command cannot assign or modify the name. The network determines the format of this name. The name can be a string, such as acme.sp.dynamite.com, or an IP address, such as The ariable for this label is HostName. Type hostname at the command line to determine the host name. Chapter 1. Introduction 5

20 Introduction: Common parameters te: Some attributes are denoted as key attributes. Key attributes to allow you to distinguish one attribute from another when there is more than one instance of an indication. 6 IBM Tioli Monitoring: Resource Model Reference Guide

21 Chapter 2. Windows resource models This chapter describes resource models for computers that run on Windows-based operating systems. Collect Configuration resource model Description Resource model distribution Distribute this resource model to Windows-based operating systems. The Collect Configuration resource model gathers system configuration information that does not change, or changes infrequently. As a result, it should hae a ery large cycle time. (The default alue is one day.) This resource model does not generate any eents. The following table shows the key characteristics of this resource model: Resource model at a glance Built-in actions Category Clearing eents cycle time Internal name Parameters Thresholds Windows 86,400 seconds TMW_Configuration Logging The following table shows the resource, context, and properties for which data can be logged: Resource Context Properties Memory Configuration Memory Total TotalVisiblePhysicalMemory The total amount of physical memory aailable to the operating system, in megabytes. This alue does not necessarily indicate the true amount of physical memory, but what is reported to the operating system as aailable to it. 7

22 Windows resource models: Eent Log Eent Log resource model Description Resource model distribution Distribute this resource model to Windows-based operating systems. The Eent Log resource model examines the Windows System Eent Log for eents that normally require immediate attention, or can be rectified with a simple registry edit. The Eent Log resource model highlights the following areas: Client connectiity problems Busy networks can cause clients to time out. This indication can be trapped. When it is, the registry alue that determines the time out period can be enlarged. After attempting to connect a few times without success, the problem might be related to a faulty network card or driers. Detection of malfunctioning deices Eents 9, 11, and 15 are the most common eents that occur when a deice or drier is malfunctioning. Isolate and inestigate the cause of the errors as soon as possible. Serer connectiity problems Bad IRPStackSize and OEM installations of Windows are common situations that preent the serer serice from operating correctly. If the serer serice is not functioning properly, clients cannot connect to the affected machine. The following table shows the key characteristics of this resource model: Resource model at a glance Built-in actions Category Clearing eents cycle time Internal name Parameters Thresholds Windows 600 seconds TMW_EentLog About the Windows Eent Log resource model The following information applies to the Windows Eent Log resource model: Eent ID 9 has multiple meanings. Eent ID 9 commonly indicates a faulty deice or drier. For additional information, see the Microsoft Knowledge Base article number , How to Troubleshoot Error Messages About Eent 9 and Eent 11, at the following web address: Eent ID 11 has multiple meanings. Eent ID 11 is commonly a deice or controller error. For additional information, see the Microsoft Knowledge Base article number , How to Troubleshoot Eent 9 and Eent 11 Error Messages, at the following web address: 8 IBM Tioli Monitoring: Resource Model Reference Guide

23 Windows resource models: Eent Log Eent ID 15 has multiple meanings. Eent ID 15 commonly indicates that an installed deice is not ready to be accessed. For additional information, see the Microsoft Knowledge Base article number , Troubleshooting Eent ID 9, 11, and 15 on Cluster Serers, at the following web address: Eent ID 7023 has multiple meanings. Eent ID 7023 commonly indicates that a serice has failed to start. For additional information, see the Microsoft Knowledge Base article number , Serer Serice May Fail After Installing Network Card, at the following web address: Eent ID 2011 has multiple meanings. Eent ID 2011 commonly indicates that the IRPStackSize is too small. For additional information, see the Microsoft Knowledge Base article number , Err Msg: t Enough Serer Storage is Aailable, at the following web address: Additional information regarding Eent ID 2001 is aailable in the Microsoft Knowledge Base article number , Antiirus Software May Cause Eent ID 2011, at the following web address: Indications and eents The following table lists the eents that can be generated by the Eent Log resource model, the name of the indication from which each eent is generated, the default seerity of the eent, and where you can find a detailed description of the indication: Eent Indication Seerity Page TMW_EentID9 Eent ID 9 Warning 9 TMW_EentID11 Eent ID 11 Warning 10 TMWEent_ID15 Eent ID 15 Warning 10 TMW_EentID2011 Eent ID 2011 Warning 11 TMW_EentID2511 Eent ID 2511 Warning 11 TMW_EentID3013 Eent ID 3013 Warning 11 TMW_EentID7023 Eent ID 7023 Warning 12 Eent ID 9 This indication is sent when a deice or deice drier times out. See Indication properties on page 12 for information on the properties for this eent. threshold is exceeded to generate this indication. If an eent in the eent log is within the first set of eents (determined by the threshold Maximum Number Of Logs) and contains the eent ID of 9, this indication is sent. Clearing Eent Holes 0 Occurrences 1 Chapter 2. Windows resource models 9

24 Windows resource models: Eent Log Send indications to IBM Tioli Business Systems Send indications to IBM Tioli Enterprise Console Seerity Warning Eent ID 11 This indication is sent when an error is detected on a deice or deice controller. See Indication properties on page 12 for information on the properties for this eent. threshold is exceeded to generate this indication. If an eent in the eent log is within the first set of eents (determined by Maximum Number Of Logs) and contains the eent ID of 11, this indication is sent. Clearing Eent Holes 0 Occurrences 1 Send indications to IBM Tioli Business Systems Send indications to IBM Tioli Enterprise Console Seerity Warning Eent ID 15 This indication is sent when a drie (typically remoable media, for example, a CD-ROM) is not ready for access or is not functioning properly. See Indication properties on page 12 for information on the properties for this eent. threshold is exceeded to generate this indication. If an eent in the eent log is within the first set of eents (determined by Maximum Number of Logs) and contains the eent ID of 15, this indication is sent. Clearing Eent Holes 0 Occurrences 1 Send indications to IBM Tioli Business Systems Send indications to IBM Tioli Enterprise Console Seerity Warning 10 IBM Tioli Monitoring: Resource Model Reference Guide

25 Eent ID 2011 This indication is sent when the IRPStackSize is too small. Eent 7023 typically occurs with this eent. See Indication properties on page 12 for information on the properties for this eent. threshold is exceeded to generate this indication. If an eent in the eent log is within the first set of eents (determined by Maximum Number of Logs) and contains the eent ID of 2011, this indication is sent. For information about built-in actions, see Built-in actions on page 13. Clearing Eent Holes 0 Occurrences 1 Send indications to IBM Tioli Business Systems Send indications to IBM Tioli Enterprise Console Seerity Windows resource models: Eent Log Warning Eent ID 2511 This indication is sent when a shared directory no longer exists. This condition is only detected when the Windows operating system is started. See Indication properties on page 12 for information on the properties for this eent. threshold is exceeded to generate this indication. If an eent in the eent log is within the first set of eents (determined by Maximum Number of Logs) and contains the eent ID of 2511, this indication is sent. For information about built-in actions, see Built-in actions on page 13. Clearing Eent Holes 0 Occurrences 1 Send indications to IBM Tioli Business Systems Send indications to IBM Tioli Enterprise Console Seerity Warning Eent ID 3013 This indication is sent when the redirector, or workstation serice, times out. See Indication properties on page 12 for information on the properties for this eent. threshold is exceeded to generate this indication. If an eent in the eent log is within the first set of eents (determined by Maximum Number of Logs) with the eent ID of 3013, this indication is sent. Chapter 2. Windows resource models 11

26 Windows resource models: Eent Log For information about built-in actions, see Built-in actions on page 13. Clearing Eent Holes 0 Occurrences 1 Send indications to IBM Tioli Business Systems Send indications to IBM Tioli Enterprise Console Seerity Warning Eent ID 7023 This indication is sent when there is not enough serer storage space. When this behaior occurs by itself, the problem is usually related to OEM installations of either Windows or Windows serice packs. Microsoft Knowledge Base article Q details this eent. The solution is usually to reinstall the latest serice pack. See Indication properties for information on the properties for this eent. threshold is exceeded to generate this indication. If an eent in the eent log is within the first set of eents (determined by Maximum Number of Logs) with the eent ID of 7023, this indication is sent. Clearing Eent Holes 0 Occurrences 1 Send indications to IBM Tioli Business Systems Send indications to IBM Tioli Enterprise Console Seerity Warning Indication properties All the indications in the Eent Log resource model hae the following properties: ComputerName The name of the computer where the eent occurred. ComputerName is a key attribute. EtID Logfile Identifies the eent by number. EtID is a key attribute. The name of the log file in which the eent was generated (for example, system, security, or application) Message The message text of the eent RepeatCount Number of Eent ID eents receied in a cycle 12 IBM Tioli Monitoring: Resource Model Reference Guide

27 Windows resource models: Eent Log SourceName The source of the eent. SourceName is a key attribute. TimeGenerated The time the eent was generated TimeWritten The time the eent was written to the eent log te: Some attributes are denoted as key attributes. Key attributes allow you to distinguish one attribute from another when there is more than one instance of an indication. Thresholds The following table lists the thresholds that can be set for the Eent Log resource model. For each threshold, the table shows the name, a short description, and the default alue. Threshold Description Maximum Number of Logs (MostNumberOfLogs) This threshold is the maximum number of newest eents in the eent log that is examined. 100 Built-in actions This resource model contains the following built-in actions: Indication Built-in actions Eent ID tifies the system administrator that the IRPStackSize is too small. 2. Edits the registry key Computer Name\HKEY_LOCAL_MACHINE\SYSTEMS\CurrentControlSet\ Serices\LanmanSerer\Parameters\IRPStackSize. 3. Sets the alue to 0xCh (decimal alue 12). te: The system must be rebooted for this change to take effect. For additional information, see Eent ID 2011 on page 11. Eent ID tifies the system administrator that a shared directory no longer exists. 2. Edits the registry key Computer Name\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Serices\LanmanSerer\Shares. 3. Deletes the key that represents the sharename. te: The system must be rebooted for this change to take effect. For additional information, see Eent ID 2511 on page 11. Chapter 2. Windows resource models 13

28 Windows resource models: Eent Log Indication Built-in actions Eent ID tifies the system administrator that the redirector, or workstation serice, is timing out. 2. Edits the registry key Computer Name\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Serices\LanmanSerer\Parameters\SessTimeOut to a higher alue. When the alue is not present, the default alue is 0x2Dh (decimal alue 45) seconds. Correctie actions consist of raising this alue by an increment of 0xAh (decimal alue 10). te: The system must be rebooted for this change to take effect. After three attempts, user interention is required. The system administrator can examine the network subsystem and reinstall or repair network driers or deices. For additional information, see Eent ID 3013 on page 11. Logical Disk resource model Description Resource model distribution Distribute this resource model to Windows-based operating systems. The Logical Disk resource model detects bottlenecks associated with all logical disks, such as C:, that are configured on your systems. The Logical Disk resource model highlights the following areas: Excessie Disk Usage Alter the percentage of disk usage when you discoer bottlenecks while monitoring file serers. File serers, print serers, and mail serers use a high percentage of disk space. Howeer, workstations typically use a high percentage of disk space in short bursts. When disk usage is significantly increased, performance in processor speed and general system response decline. High Transfer Rate This indicates the raw amount of data that is transferred through the disk. The maximum transfer rate that a disk subsystem can handle depends on the type of hard drie, the type of controller, the drie configuration, and, in the case of most IDE-based hard dries, the speed of the processor. Low Disk Space Low disk space makes it impossible to reboot a Windows computer. The threshold alue is based on the percentage of free space on the disk. Keep enough free disk space to allow the pagefile to reach its maximum size limit. The following table shows the key characteristics of this resource model: Resource model at a glance Built-in actions Category Clearing eents cycle time Windows 120 seconds 14 IBM Tioli Monitoring: Resource Model Reference Guide