Demonstration Instructions

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1 Demonstration Instructions Digital Defence Ltd. Secure Mobile Version th July 2010

2 Table of Contents TABLE OF CONTENTS DEMONSTRATION INSTRUCTIONS PREREQUISITES PROCEDURE... 3 Solution Center Demonstration Template

$If installed by scanning the MSP barcode, the installer file is located in the \Application folder.$

3 1. Demonstration Instructions This will demonstrate the procedures to use the solution. 1.1 Prerequisites Prerequisite Notes Procedure 1 Install the demo application. If installed by scanning the MSP barcode, the installer file is located in the \Application folder. The Demo application is the Secure Mobile client side of the software with a pre-built Product Encryption Key (PEK) of DEMO-DEMO-DEMO- DEMO. Select OK to reset the device. 2 Reset the device. Select OK and setup the user password. Solution Center Demonstration Template 3

*Be careful with cards containing large quantities of data, the initial encryption can take anywhere from 1 minute to 2 hours (dependant on processor speed, roughly 3 minutes for every 100MB on

4 By default, the security setting requires only encrypted storage cards to be used. 3 Encrypt a storage card. Upon insertion of any storage card containing files*, the following message box will be displayed. *Be careful with cards containing large quantities of data, the initial encryption can take anywhere from 1 minute to 2 hours (dependant on processor speed, roughly 3 minutes for every 100MB on 600MHz processor). 4 Encrypting a card. Wait for the files to be encrypted. Open File Explorer to view the Storage Card that has been encrypted. This shows that access to the files is exactly the same as it is without encryption. 5 Using a Storage Card This will also show the generation of the EncRecovery.exe and EncRecovery.bin files. These files are generated (and continually updated) as plain unencrypted files. The EncRecovery.exe file is to be executed if the device has been factory reset. The executable will install Secure Mobile with the last known security policy. Solution Center Demonstration Template 4

5b Using a Storage Card Remove the Storage Card from the device and insert the card into a card reader to show that the files are in fact

5 5a Using a Storage Card Open the files contained in the Storage Card to show the immediate access to files. The encrypted files are decrypted in real-time as they are accessed. 5b Using a Storage Card Remove the Storage Card from the device and insert the card into a card reader to show that the files are in fact encrypted. 6 Access the Secure Mobile settings. Navigate to the System Settings (or Programs area) on the device and select the Secure Mobile icon. 7 Access the Security Settings Select the Settings icon. Solution Center Demonstration Template 5

8 Setup the Manager Password Select OK and setup the manager password.

used to remove access of the Security Settings from the user. i.

9 Setup the Login security policy. Select the Login icon. 9a Setup the Login security policy.

6 8 Setup the Manager Password Select OK and setup the manager password. This password is used to remove access of the Security Settings from the user. i.e the user must have knowledge of the Manager Password in order to access the settings. 9 Setup the Login security policy. Select the Login icon. 9a Setup the Login security policy. Setup the Grace Period. This is the period of time that must elapse before authentication is required to access the device after a power off. Fingerprint authentication is currently not supported for any Motorola devices. Solution Center Demonstration Template 6

7 Setup the Device Authentication to use LDAP (Active Directory). 9b Setup the Login security policy The username and password credentials can be stored on a remote LDAP server. If the mobile device does not have network connectivity at the time of authentication, the previously used credentials will authenticate the user. 10 Setup the Password security policy. Select the Password icon from the Settings pane. Select suitable values for password rules to describe a requirement for the enforcement of password strength. 11 Setup the Encryption security policy. Select the Encryption icon from the Settings pane. The default setting is to only allow access to cards that are encrypted. Never encrypt forces only unencrypted cards to be used, any encrypted card that is inserted will force the deletion of encrypted files. Can read plain cards will allow plain files to be read only in an encrypted card. A change to the encryption setting is only in effect on newly inserted storage cards. Persistent Storage refers to any onboard persistent storage folder. Solution Center Demonstration Template 7

Select the Wipe Device icon from the Settings pane. The lockout user policy is also set in this screen. 12 Setup the Wipe Device security policy. If not docked refers to a connection to a PC.

8 Select the Wipe Device icon from the Settings pane. The lockout user policy is also set in this screen. 12 Setup the Wipe Device security policy. If not docked refers to a connection to a PC. Keep recovery facility. refers to the EncRecovery files. Select the device to lockout the user after 6 failed login attempts to demonstrate how a user can be locked out. 13 Setup the Recovery security policy. Select the Recovery icon from the Settings pane. The Local Recovery refers to the ability to use the PEK* to recover a password. The Mobile Recovery refers to the generation (and update) of the EncRecovery files. *PEK for the demo version is DEMO-DEMO-DEMO-DEMO, without the - characters. 14 Setup the Access. Select the Access icon from the Settings pane. Select the appropriate checkboxes to show how access to comms ports and applications can be denied. Applications can also be denied access to encryption via the Encryption White/Black listing setting. Solution Center Demonstration Template 8

9 15 Setup the Wi-Fi Access Select the Wi-Fi combo-box to Select. Then select the Edit->WiFi menu to display the list of approved Wi-Fi networks. A Wi-Fi network is defined by its {SSID : MAC Address} pair. Any Wi-Fi network can be defined in this setting by selecting the New menu option from the Wi-Fi Settings screen. 15a Setup the Wi-Fi Access Select the View menu option to switch between the view of Wi-Fi Networks in Range and the list of Approved Wi-Fi Networks. Selecting a Wi-Fi network in the list will toggle the network from being approved to being denied. A green tick icon represents a Wi-Fi network which is on the approved list. 16 Setup the Phone Number Access Select the Phone combo-box to Select. Then select the Edit->Phone menu to display the list of approved Phone Numbers which can be called and received. A special phone number * can be used to represent all phone numbers. Solution Center Demonstration Template 9

16a Setup the Phone Number Access Select the View menu option to switch between the view of Outgoing Calls and the list of

A green tick icon represents a phone number which is on the approved list.

Then select the Edit->USB menu to display the list of approved types of USB connections.

10 16a Setup the Phone Number Access Select the View menu option to switch between the view of Outgoing Calls and the list of Incoming Calls. Selecting a phone number in the list will toggle the network from being approved to being denied. A green tick icon represents a phone number which is on the approved list. 17 Setup the USB Access Select the USB combo-box to Select. Then select the Edit->USB menu to display the list of approved types of USB connections. Note: A PC connection is an RNDIS USB connection type. 17a Setup the USB Access Selecting a type of USB connection will toggle the USB Type from being approved to being denied. A green tick icon represents a USB Type which is on the approved list. Solution Center Demonstration Template 10

Select the Applications combo-box to Black Listed. Then select the Edit->Applications->Black List menu to display the list of applications (.exe files) which are un-approved for execution.

Exe Files in the Black List are those files which are denied access to be executed. A White List refers to Third-Party application files (.exe files).

$Selecting an exe file in the list will toggle the file from being approved to being denied. A red cross icon represents an executable file which is on the denied list. The \windows\pword.$

11 Select the Applications combo-box to Black Listed. Then select the Edit->Applications->Black List menu to display the list of applications (.exe files) which are un-approved for execution. 18 Setup the Application Black List Access A Black List refers to System Executable Files (files which are included in the device by default, i.e. they re stored in the ROM). Exe Files in the Black List are those files which are denied access to be executed. A White List refers to Third-Party application files (.exe files). Exe Files in the White List are those files which are approved to be executed. 18a Setup the Application Black List Access Select the View menu option to switch between the view of All System Exe Files and the list of System Exe Files in a specific folder. Selecting an exe file in the list will toggle the file from being approved to being denied. A red cross icon represents an executable file which is on the denied list. The \windows\pword.exe file represents the Office Word application. The \windows\fexplore.exe file represents the File Explorer application. The \windows\rapiclnt.exe file represents the Active Sync application. 18b Setup the Application Black List Access Once the Black List (or White List) has been changed a system reset is required. The Black List can be demonstrated by attempting to execute the file which was selected on the list. In this case attempting to execute the Office->Word application will demonstrate the Black List. Solution Center Demonstration Template 11

exe files) which are un-approved for access to encrypted data. A Black List refers to System Executable Files (files which are included in the device by default, i.e. they re stored in the ROM).

Exe Files in the Encryption White List are those files which are approved to read and write encrypted data.

12 18c Setup the Application Black List Access The popup notification window will indicate the application is prohibited from use. 19 Setup the Encryption Black List Access Select the Applications combo-box to Black Listed. Then select the Edit->Applications->Black List Encryption menu to display the list of applications (.exe files) which are un-approved for access to encrypted data. A Black List refers to System Executable Files (files which are included in the device by default, i.e. they re stored in the ROM). Exe Files in the Encryption Black List are those files which are denied access to read and write encrypted data. A White List refers to Third-Party application files (.exe files). Exe Files in the Encryption White List are those files which are approved to read and write encrypted data. 19a Setup the Encryption Black List Access Select the View menu option to switch between the view of All System Exe Files and the list of System Exe Files in a specific folder. Selecting an exe file in the list will toggle the file from being approved to being denied. A red cross icon represents an executable file which is on the denied list. The \windows\pword.exe file represents the Office Word application. The \windows\fexplore.exe file represents the File Explorer application. The \windows\rapiclnt.exe file represents the Active Sync application. Solution Center Demonstration Template 12

19b Setup the Encryption Black List Access The Black List can be demonstrated by attempting to use an encrypted file, or create and write to an encrypted file.

Select the Auto Off icon from the Settings pane. Set the time periods to automatically turn off the power / lock the screen. 20a Setup the Auto Off policy.

13 19b Setup the Encryption Black List Access The Black List can be demonstrated by attempting to use an encrypted file, or create and write to an encrypted file. In this case attempting to view encrypted files with File Explored will result in the encrypted files being unreadable. 20 Setup the Auto Off policy. Select the Auto Off icon from the Settings pane. Set the time periods to automatically turn off the power / lock the screen. 20a Setup the Auto Off policy. Select the disable menu option from the Auto Off settings screen. A list of installed programs is displayed. Check any program that will disable the Auto Off operation if it is running. Solution Center Demonstration Template 13

14 20b Setup the Auto Off policy. Select the New menu option from the Programs List screen (from the Auto Off settings). Enter the name of an executable file that will be added to the list of installed programs. This executable file does not need to currently exist on the device. 20c Setup the Auto Off policy. Return to the Programs List screen to view the executable file that was just entered. This executable file needs to be checked in order for it to be added to the list of programs that will disable the Auto Off operation. 21 View License information. Select the License icon from the Settings pane. The current license can be viewed. By default, a trial license is installed to last for 30 days. Solution Center Demonstration Template 14

21a Update License information. Select the License->Renew menu option from the License Key Information screen. A new 20-character license key must be entered to update the expiration date.

15 21a Update License information. Select the License->Renew menu option from the License Key Information screen. A new 20-character license key must be entered to update the expiration date. If a bad license key is entered, there is no change to the expiration date. 22 Security Settings Enforcement Press OK from the Settings pane to get back to the User Settings pane. 22a Security Settings Enforcement Select the Settings icon from the User Settings pane. The Manager Password is now required in order to access the security settings. This ensures that users cannot change the security policy unless they know the Manager Password. Solution Center Demonstration Template 15

The User password and enrolled fingerprints (if applicable) can be edited via this User Setting.

16 23 Demo the settings available to the user. Select OK from the Settings pane to return to the user settings pane. Select the Set User Details icon from the User Settings pane. 24 Set the User Password. The User password and enrolled fingerprints (if applicable) can be edited via this User Setting. Select the Set User Password icon to change the User Password. Change the user password to another value. 24a Set the User Password To demonstrate password strength enforcement, try entering a New password that does not conform to the Password Rules entered in the Password settings screen. Solution Center Demonstration Template 16

The drop down list should be disabled if the Login Settings does not allow the user to change the Login Skin.

17 25 View the Last Login details. Select the Last Login icon from the User Settings pane. View the previous login details. Select the Login Skins icon from the User Settings pane. 26 Set a new Login Skin. The drop down list should be disabled if the Login Settings does not allow the user to change the Login Skin. Try changing the Login Skin to show how to change the Login Screen. 27 View the Storage Encryption Status. Select the Storage Status icon from the User Settings pane. Select the appropriate Storage folder to view its encryption status and file space details. Solution Center Demonstration Template 17

Insert an encrypted Storage Card into a card reader and copy some files to it. This will create a card with encrypted and unencrypted (plain) files.

If a plain file is copied to a location on the SD Card while the SD card is inserted in the Secure Mobile protected mobile device, then the file is automatically copied (created) as an encrypted file.

18 Insert an encrypted Storage Card into a card reader and copy some files to it. This will create a card with encrypted and unencrypted (plain) files. Re-insert the Storage Card into the mobile device and try to access one of the plain files. 28 Demo the enforcement of encrypted cards. If a plain file is copied to a location on the SD Card while the SD card is inserted in the Secure Mobile protected mobile device, then the file is automatically copied (created) as an encrypted file. You will not be prompted to encrypt the file. This is assuming the encryption status of the SD Card is encrypted. If an encrypted folder is viewed that contains any plain files, then those plain files will be requested to be encrypted. It is not necessary to encrypt the files at this stage. If the encryption setting is to allow the user to choose, then a plain file will still be usable. However the plain files are still requested to be encrypted. 28a Demo the enforcement of encrypted cards. Wait for the encryption to complete. Turn off the device. 29 Fail a user login. Make sure enough time has elapsed for a Login Screen to be shown (i.e. more time than the Grace Period). Enter the wrong user password. Then enter the correct user password. Solution Center Demonstration Template 18

Make sure a value has been set to lockout the user after x number of failed login attempts (via the Wipe Device settings screen). 30 Lockout the user.

19 Make sure a value has been set to lockout the user after x number of failed login attempts (via the Wipe Device settings screen). 30 Lockout the user. Power off the device to make sure the user is requested to authenticate to regain access to the device. Enter the wrong password x number of times. After x-1 times, the user is requested to enter unlock to continue. (this is to stop the event of multiple accidental incorrect password entry) 30a Lockout the user. Enter unlock as the password. After entering unlock as the password, the user then has one more attempt left before the device will be locked. 30b Lockout the user. Enter a wrong password to lockout the user. Now try entering the correct password, the device remains locked! Solution Center Demonstration Template 19

Enter help as the password. The Challenge Response screen is displayed to determine if access should be granted to set a new password. 31 Recover the user password.

If the Local User Recovery checkbox has been checked in the Recovery settings screen, then the PEK can be entered as the Response Code.

20 Enter help as the password. The Challenge Response screen is displayed to determine if access should be granted to set a new password. 31 Recover the user password. A Response Code can be generated from the Password Recovery Management Suite tool (run on a PC). If the Local User Recovery checkbox has been checked in the Recovery settings screen, then the PEK can be entered as the Response Code. In the case of the demo installation, the PEK code is DEMO-DEMO- DEMO-DEMO (without the - characters). 32 Recover the user password. Select No to gain access to the device without changing the old password. Select Yes to set a new password. Access the device will be granted directly after setting the new password. Solution Center Demonstration Template 20

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