Preparing Your Product... 2 Instructions for Kits and Packs... 2 Template Instructions... 5

Transcription

1 Preparing Your Product... 2 Instructions for Kits and Packs... 2 Template Instructions... 5 Creating Your Web Image Previews... 6 Instructions for Kits and Packs... 6 Sample Images... 7 Adding Personalized Branding Requirements... 7 Instructions for Templates... 8 Zip Your Files... 9 Zip Your Files Backgrounds... 9 Zip Your Files Embellishments... 9 Zip Your Files Templates Zip Your Files Web Images and Terms of Use Creating Your Product Login to Your Designer Account Creating Your Product - PAGE Creating Your Product - PAGE Creating Your Product - PAGE Creating Your Product - PAGE Product Status How to check the status of an existing product Donation / Fee Kits How to submit a Donation / Fee Kit Product Types Product Types Photo Masks MyMemories Suite does not support Photo Masks Your Finished Product Example of a General zip Downloaded Product Trouble Shooting Upload Trouble Shooting... 21

2 Preparing Your Product Instructions for Kits and Packs Organize Your Files Backgrounds Create a Backgrounds Folder 3600x3600 px, 12x12 in, 300 dpi, JPG format only (Everything else is an Embellishment) All color profiles need to be set as srgb IEC Place jpg files inside the main Background folder without subfolders Do not use Illegal Characters in file or folder names** Keep the names of your files simple and descriptive (Green Dots.jpg, Green and Striped.jpg, Melons.jpg Etc.)* Organize Your Files - Embellishments Create an Embellishments Folder All color profiles need to be set as srgb IEC You can choose if you want to put all your elements into the Embellishments folder, or if you want to create subfolders to categorize your elements into. Do not use Illegal Characters in file or folder names** Keep the names of your files simple and descriptive* (Green Photo Mat.jpg, Black Ric Rac.png, Flower.png Etc.) 2

3 Or Organize Your Files Monograms (Alphas and Symbols) Create a Monograms folder (must be plural) Place Monograms folder in the Embellishments folder as a subfolder If you have more than 1 set of monograms create subfolders for each type (see image) Each monogram set must be divided up into 3 subfolders - Lowercase, Uppercase, and Numbers and Symbols (see image) If you do not have (example) lowercase monograms do not make a Lowercase folder. The same holds true with the Uppercase and Numbers and Symbols folders Do not use Illegal Characters in file names see table below (Symbols must be spelled out) DO NOT USE THE SYMBOL FOR THE FILE NAME** Keep the names of your files simple and descriptive* (e.g. a.png, 1.png, question mark.png) 3

4 Organize Your Files Web Images and Terms of Use Create a Web Images folder Place web images inside loose (no subfolders) Create a subfolder named Terms of Use. The name of the folder has to be exactly as shown or your files may be deleted. Place Terms of Use, Blinkies, Credits, Thank you, URL files in this folder *Do not use designer name/initials or the product name/initials in the file names. If the name of the file is too long the script may overwrite or delete files. You cannot use the word Copy anywhere in your product file names. No double spaces in product name, files or folders and no spaces before or after product name, files or folders. Single spaces are okay. **Using illegal Characters in file names will cause files to be overwritten or deleted. Using them in product names will disable the uploading system. Good Characters () (parenthesis) _ (underscore) Illegal Characters < (less than) > (greater than) : (colon) (quote) / (forward slash) \ (back slash) (vertical bar or pipe)? (question mark) * (asterisk) (em dash), (comma) ; (semi colon) $ (dollar). (period) {} (brackets) ` (grave accent shift + tilde) & (ampersand)! (exclamation point) (apostrophe) - (hyphen) # (at) % (percent) + (plus) = (equals) 4

5 Template Instructions Requirements - Template Templates Must be created using MyMemories Suite software Templates Must include at least 4 page layouts (Photobooks - minimum 20 page layouts, 22 pages if you are adding a cover) All templates have to include the backgrounds and embellishments used to create that template. The backgrounds and embellishments for a template will be organized, zipped and uploaded the same as a pack/kit Note: If you do not include the backgrounds and embellishments for your template your product cannot be processed. Exporting your Project as a Designer Template Create and Save your project file Key Command Control+Alt+Shift+M (control+option+shift+m on a Mac) Select your Placeholder image, choose the name of your template*, and select the location for the template to be saved* Template Submission Will Include: 1 zip Web Image Previews (Same as a Pack/Kit - Use the Sample Layouts) 1 zip Backgrounds (Same as a Pack/Kit) 1 zip Embellishments (Same as a Pack/Kit) 1 zip Designer template files (.jpg,.st1, Objects folder, Sample Layouts folder. See zipping files for templates for more info) 5

6 Note: *You must choose a new name or a new location for your designer template. If you save over your original project your files will be corrupted and lost. Do not use Templates (plural) in the product name. The correct term is Template. 1.mms file = 1 template regardless of how many pages are included. Quick Pages are not Templates - they are embellishments. Templates are created using the MyMemories Suite Software. You cannot use quick pages to build your template. Do not use designer name/initials or the product name/initials in the file names. If the name of the file is too long the script may overwrite or delete files. **Using illegal Characters in file names will cause files to be overwritten or deleted. Using them in product names will disable the uploading system. Creating Your Web Image Previews Instructions for Kits and Packs For template instructions, see Template Instructions - page 8 Requirements Use provided Web Thumb psd file 600x600 (Preferred Resolution) Square jpg file formats ONLY Upload 1 set of images to page 1 of your product creation page (for web) Upload 1 set of images in a zip file with your product zip files (back up copy) Must have provided and unobstructed Black Branding Bar (Designer Pack) (see page 8 for sample image) These cannot contain any Photo Images. All Photo Images must be shown as Sample Images *Do not add product size, file count or pricing information to the web images. This information is displayed on your product page. 6

7 Sample Images Instructions for Kits and Packs All Sample Images (Web) Must have provided gray Sample Bar on top layer, visible and unobstructed Adding Personalized Branding Requirements Personal branding/ logos can be added anywhere in the main image Must have unobstructed Black Branding Bar (Designer Pack) Black Branding Bar must be on the top layer of image *Personal branding/ logos cannot cover Black Branding Bar. If you would like to place your branding/ Logo on the Black Branding Bar, it must be contained within the Black Branding Bar (See Sample Images). Your personal branding / logos Can Not be larger than 1/8 size of the entire image. *Do not cover text Designer Pack 7

8 Personal Branding Example Image Instructions for Templates Requirem ents Use Sam ple Layouts for Square Tem plate Pages 600x600 Square jpg file form ats ONLY Landscape/Portrait Use W eb Thum b psd file (Hide Black Branding Bar Layer) Upload 1 set of im ages to page 1 of your product creation page (for w eb) Upload 1 set of im ages in zip file with your product zip files (back up copy) Does not require Black Branding Bar (Designer Pack) *NO TE: If your landscape or portrait im ages are not saved in a 600x600 square jpg file, then your im ages w ill be stretched. 8

9 Zip Your Files Important Note! Do NOT name any of your zip files Backgrounds or Embellishments. Our script looks for these words specifically in another area of the script, so if your zip files have those names, it will confuse our script and the kit will fail. Zip Your Files Backgrounds Select all jpg files (do not select the main folder) Right-click on any of the highlighted files and choose Send To > Compressed (zipped) Folder (Create Archive of or Compress <number of> Items on a Mac) * Windows computer users: Change name of the zip file to Archive. Archive1, Archive2, etc. is acceptable Result is 1 zip file for all of your backgrounds Zip Your Files Embellishments If you have no subfolders: Select all files (do not select the main folder) Right-click on any of the highlighted files and choose Send To > Compressed (zipped) Folder (Create Archive of or Compress <number of> Items on a Mac) * Windows computer users: Change name of the zip file to Archive. Archive1, Archive2, etc. is acceptable Result is 1 zip file for all of your embellishments 9

10 If you have subfolders: Select all subfolders (do not select the main folder) Right-click on any of the highlighted files and choose Send To > Compressed (zipped) Folder (Create Archive of or Compress <number of> Items on a Mac). Windows computer users: Change name of the zip file to Archive. Archive1, Archive2, etc. is acceptable. Result is 1 zip file for all of your embellishments subfolders Zip Your Files Templates Select Sample Layouts folder located inside the template folder Copy and paste it into your Web Images folder. The files in this folder will be used as the product preview images Select all subfolders and files created by the software when you export your project as a Designer Template (do not select the main folder) Right-click on any of the highlighted files and choose Send To > Compressed (zipped) Folder (Create Archive of or Compress <number of> Items on a Mac)* Windows computer users: Change name of the zip file to Archive. Archive1, Archive2, etc. is acceptable Result is 1 zip file for all of your template files and folders 10

11 Zip Your Files Web Images and Terms of Use Select the Web Images (files) and the Terms of Use folder at the same time (do not select the main folder) Right-click on any of the highlighted files and choose Send To > Compressed (zipped) Folder (Create Archive of or Compress <number of> Items on a Mac)* Windows computer users: Change name of the zip file to Archive. Archive1, Archive2, etc. is acceptable Result is 1 Zip file for your web images and terms of use** *Do not use RAR or any other method or type of compression. Zip Only **Terms of Use must be included in each product every time using the folder Terms of Use if you wish it to be included. If you do not include it or do not use a folder named Terms of Use your files will not be included with your product download 11

12 Creating Your Product Login to Your Designer Account Login to your designer account page ( Go to View/Edit My Products and click the Submit New Product link Creating Your Product - PAGE 1 Type in the name of your product** and upload the web thumbnail images*** (Required)* For templates, use the image files in the Sample Layouts folder Here you can link related products Click the Save New Product button to proceed Note: Please allow 5 business days for processing if you are requesting a specific date for your product to be live on the site. 12

13 Creating Your Product - PAGE 2 Select your Product type (Template, Pack, Quick Page etc.) (Required)* Select categories for your product (Required)* Click the Next button to proceed Note: Quick Pages are not Templates - they are embellishments. Templates are created using the MyMemories Suite Software. You cannot use quick pages to build your template. More Categories Choose a product type (Combo Pack, Paper Pack, Template Album )* Choose a main category* choice AND additional categories to choose from. Note: You must have a Main Category and a Product Type Note: See page 18 for a complete description of the product types 13

14 Creating Your Product - PAGE 3 Select your Product Price and optional Sale Price Important! Sales can not exceed 50% off and cannot exceed a duration longer than 2 weeks Note: See page 18 for pricing guide Creating Your Product - PAGE 4 Upload zip files of your graphics o Backgrounds zip file only in the Upload Backgrounds Zip File o Embellishments zip file only in the Upload Embellishments Zip Files o Web Image / Terms of Use zip file only in the Upload Web Thumbnail Zip File Wait until all files are uploaded, then click the Uploads Finished * button to save your new product to the database. If you click the Back to My Designs button your uploads will not be successfully uploaded Note: Upload Files link may require a Double Click 14

15 Note: If you upload your files to the FTP your products will not be processed. *If any of the required fields are incomplete uploading will be disabled. Do not upload any zip files on this page. Jpg files only for your web image previews. **Limit to 30 Characters for product name. Do not use any Illegal Characters or upload will be disabled Do not include any sizes in your product name. i.e. Mini, Mega, Large, Big, Small. If you need to change the name of an existing product please contact the MyMemories product administrator ***These web image previews are jpg files only. These files are not zipped and are what is viewed on your product page. You cannot delete Web images after you have saved. If you need Web images deleted you will need to contact the MyMemories product administrator Do not create a new product and start over. Editing your existing product will always be the best option. It will be less work for you and less confusing for the MyMemories product staff. 15

16 Product Status How to check the status of an existing product Login to your designer account ( Select the View/Edit My Products Tab In the Status column there are 4 types of statuses o New Your Product is pre process o In Process Your Product is in process o Problem Process has stopped. See Product Notes for details o o Loading Your product is uploading to the site Live This will show the date the product went live or will go live on the web site Note: All coordinating products or series of products related will not go live to the website until all products are correct and ready to be set to live. Every now and then, check your Problems tab (located under the search bar) to see if any of your products had a problem during processing. 16

17 Donation / Fee Kits How to submit a Donation / Fee Kit Create a product fallowing the steps for any other product submission (Required) In the Notes to Admin this information is required o Donation/Fee Kit 17

18 Product Types Packs/Kits: Combo Pack - will include both embellishments and backgrounds as individual components Mini Pack - is used for Add on Kits. This will also have both backgrounds and embellishments. Contains less components than a combo pack Bundled Pack - is used for combining multiple products that are from the same collection. This will be a larger price point and a larger file size than a combo pack Embellishment Pack - will have only Embellishments and have no Background files Word Art Pack - is for Word Art only Paper Pack - will have only Background files and have no Embellishments Monogram and Alphabet Pack - will have only Monograms or Alphabet files and have no Embellishments or Background Quick Page Pack - are predesigned pages flattened into png file format with windows for the pictures to show through Quick Pages are not Templates - they are embellishments. Templates are created using the MyMemories Suite Software. You cannot use quick pages to build your template. Templates: These products must be created using our MyMemories Software. These are layered templates and will include all original artwork used to create the template (Backgrounds and Embellishments) Layout Template - this is for layout only templates. These will include less than 4 pre-designed pages and minimal embellishments and backgrounds Craftable Template - this is for craft based Designer Templates (greeting cards, cut outs, printables, hybrids, etc.) Cannot be used for scrapbook, album or photobook Album Template - is a 4 page minimum template that includes both backgrounds and embellishments Photobook Template - is a 20 page minimum, 22 pages if you include a front and back cover, template that includes both backgrounds and embellishments The chart on page 19 is our recommendation on the minimum file count for each product. 18

19 Product Types Photo Masks MyMemories Suite does not support Photo Masks As of right now we cannot sell Photo Masks since MyMemories Suite does not support them. We are working on a solution but must ask you in the mean time to refrain from selling these on our site. We have provided refunds to customers due to this issue. If you are selling a Black png file it will remain a Black png file in MyMemories software. This Black png file can only be used in the software as a picture mat placed behind the photo. If you want to sell Photo Masks You can create a Quick page or Frame with a mask effect but it would require a window for the photo to lay behind the object All Photo mask products that are not Quick Pages or Frames as described above must have this text added to the Designer Note Section <br/> This mask product will work as photo mask<b>only when using Photoshop or similar software</b>. It can only be used as picture mat (shape behind photo) in the software sold on this site. <br/> 19

20 Your Finished Product Example of a General zip Downloaded Product When you create and save a product your Designer Identifier (selected by you) is automatically added to your product name and once processed will also be added to each file name. All folders are organized and consistent from one product to the next making it easier for customers to use. If done correctly the product will be very user friendly and will also give credit to the designer automatically. If you include your web image previews in your zip upload they are automatically added in the information folder The designer Identifier in this example is (StyRock). The name of this product is Well Wooden Ya Know 20

21 Trouble Shooting Upload Trouble Shooting Go into their Web Browsers Preferences/Options and make sure that JavaScript is enabled. Go to and make sure you have the latest version of the Adobe Flash Player install (will probably require your browser to be restarted after install). Try Firefox and/or Google Chrome if using Internet Explorer. Turn on Internet Explorer 7 compatibility view if using Internet Explorer 8 or 9 ( If you are getting a Time Out error and you are using a wireless connection try using a direct wire (Ethernet) connection. If you are still unable to resolve problems please contact a MyMemories Administrator Missing Uploads: (missing all zip file uploads for products) The most common reason this happens is the files were never successfully uploaded to the server. Missing Files: (some product zip files are missing i.e.. embellishments, backgrounds or template) The most common reason this happens is when the files are done uploading, the button that says "Back to my Designs" is pushed instead of the button that says "Uploads Finished" The correct button to push is "Uploads Finished" Re Uploading: If you have already created a product, but something went wrong with the upload, you do not need to recreate the product. Just go back to your online Designer Dashboard and select View/Edit My Products. Open your existing product and find the (Re)Upload Zip Files link to upload your zip files. Zip Upload Links: If you are finding that the zip upload links will not respond it maybe due to a browser setting. Update Java and Flash java.com adobe.com. Restart your browser. Go to your browser settings and add us to the exceptions. - Block pop up windows exceptions. Enable Java Script and Flash (shockwave Flash) Go to the zip upload page. Find the shield in the url address bar (firefox is on the left, google chrome is on the right) click to enable the page "Disable protection on this page" or "Load Anyway" Note: All coordinating products or series of products related will not go live to the website until all products are correct and ready to be set to live. 21