OVERVIEW: This bulletin involves flash reprogramming the audio amplifier with revised software ( AN).
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1 NUMBER: GROUP: Electrical DATE: October 15, 2004 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retreival system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of DaimlerChrysler Corporation. SUBJECT: Left Front Door Speaker Cut Out At Highway Speed OVERVIEW: This bulletin involves flash reprogramming the audio amplifier with revised software ( AN). MODELS: 2005 (LX) Magnum/Chrysler Touring (International Markets) NOTE: This bulletin applies to Magnum vehicles equipped with Boston Acoustics audio system (Sales Code RC6). SYMPTOM/CONDITION: The left front door speaker seems to cut out at highway speeds. The audio image seems to pull to the right at high speeds. DIAGNOSIS: 1. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle. 2. Retrieve the audio amplifier part number. Using the StarSCAN at the Home screen: b. Touch the screen to highlight the appropriate controller in the list of modules. c. Select More Options. e. Record the "Part Number", displayed on the flash audio amplifier screen. If the part number is AA through and including AM, perform the Repair Procedure. If the part number is AN or higher this bulletin does not apply and further diagnosis is required.
2 SPECIAL TOOLS/EQUIPMENT REQUIRED: NPN CH9401 CH9404 CH9409 CH9410 CH9412 Battery Charger StarSCAN Tool StarSCAN Vehicle Cable StarSCAN Documentation Kit StarSCAN Ethernet Cable, 12 ft. StarSCAN Software Update Device Kit TechCONNECT PC or equivalent Latest StarSCAN Software Update CD CAUTION: Be very careful to not interrupt the flash session. If the flash session is interrupted for any reason; loss of power to the tool, loss of communication with the tool or AMP, disconnects of any kind, may render the AMP unusable! Insure that the StarSCAN rests on a STABLE surface and that the cables are secured at both ends before beginning the flash session. FLASH PROCEDURE - USING THE INTERNET TO RETRIEVE THE FLASH FILE: NOTE: The StarSCAN must be at version 4.07 or higher before the "Using The Internet To Retrieve The Flash File" repair procedure can be performed. NOTE: The StarSCAN diagnostic scan tool fully supports Internet connectivity. However, in order to take advantage of this feature you must first configure the StarSCAN for your dealership's network. For instruction on setting up your StarSCAN for the dealer's network; refer to the StarSCAN Quick Start Networking Guide available on the website under the "download center". NOTE: Make sure the StarSCAN is configured to the dealership's network before proceeding. NOTE: NOTE: If this flash process is interrupted/aborted, the flash should be restarted. 1. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle. 2. Connect the CH9410 StarSCAN ethernet cable to the StarSCAN and the dealer's network drop (optional).
3 Retrieve the audio amplifier part number. Using the StarSCAN at the Home screen: b. Touch the screen to highlight the appropriate controller in the list of modules. c. Select More Options. e. Record the "Part Number", displayed on the flash audio amplifier screen, for later reference. 4. If the StarSCAN is connected to the dealer's network drop and the vehicle, proceed to Step #5. If the StarSCAN is not connected to the dealer's network drop and the vehicle, proceed to Step #10 5. select Browse for new file. 6. Select the appropriate flash file. 7. Select Download to Scantool. 8. Select Close after the download is complete. Proceed to Step # Connect the CH9410 StarSCAN ethernet cable to the StarSCAN and the dealer's network drop (if not already connected). 10. Download the flash file from the Internet to the StarSCAN. Using the StarSCAN at the Home screen: a. Select Flash Download. b. Select Enter information manually. Press the Next button and follow the on screen instructions. c. Select the appropriate flash file. d. Select Download to Scantool. e. Select Close after the download is complete. 11. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle (if not already connected). 12. Open the hood, install a battery charger and verify that the charging rate provides approximately 13.5 volts. 13. Download the flash file from StarSCAN to the vehicle. Using StarSCAN at the Home screen: b. Browse the list of module using the scroll arrows. Highlight the audio amplifier. c. Select More Options e. Highlight the appropriate flash file from the list. f. Select Update g. When update is completed, select OK NOTE: Due to the audio amplifier programming procedure, a DTC may be set in other modules (TCM, BCM, MIC, SKREEM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate. Check all modules using ECU View from the Home screen, record the DTC's, and erase these DTC's prior to returning the vehicle to the customer. Erase any DTC's in the PCM only after all other modules have had their DTC's erased. FLASH PROCEDURE - USING SOFTWARE UPDATE CD TO RETRIEVE THE FLASH FILE: NOTE: Before flashing any module, make sure the StarSCAN is operating at the latest level and this is the latest flash file available from the StarSCAN update CD. To determine the latest StarSCAN software version level available refer to website under the "Latest News" link.
4 NOTE: If this flash process is interrupted/aborted, the flash should be restarted. NOTE: For detailed information on the operation of the StarSCAN, refer to the Quick Reference documentation provided in the StarSCAN documentation kit. In addition, more recent information may also be available at the website. Look under "Training Aids" and also under "Download Center > Frequently Asked Questions" for more help. 1. Retrieve the audio amplifier part number. Using the StarSCAN at the Home screen: b. Touch the screen to highlight the audio amplifier in the list of modules. c. Record the "Part Number", displayed on the "ECU Overview" screen, for later reference. 2. Insert the USB Key, into the USB port on the TechCONNECT or equivalent PC (Fig. 1). 1 - TechCONNECT PC 2 - ACCESS DOOR (ON FRONT OF TechCONNECT PC) 3 - USB KEY IN THE TechCONNECT PC USB PORT Fig. 1 USB KEY AND TechCONNECT PC 3. Insert the StarSCAN Software Update CD into the TechCONNECT or equivalent PC. The StarSCAN Software Update CD will start automatically. a. Select Controller Flash. b. Follow the on screen instructions. 4. At the Select the type of information you wish to enter. screen: a. If the old Part Number was recorded in Step #1, proceed to Step #5. b. If the old Part Number is not known, proceed to Step #6.
5 Select Enter part number. a. Follow the on screen instructions. Enter the Part Number (use capital letters) recorded in Step #1 when prompted to do so. Follow the on screen instructions. Select Next after each step. Select Finish after completing the last step. b. Proceed to Step #7. 6. Select Enter YME Information. a. Follow the on screen instructions. Select Next after each step. Select Finish after completing the last step. b. Proceed to Step #7. 7. Using the mouse highlight the appropriate Calibration a. Select Save to USB b. Follow the on screen instructions. Select Next #after each step. Select Finish after completing the last step. 8. With the StarSCAN powered OFF, connect the USB Key and Gender Changer to the StarSCAN USB port (Fig. 2). 1 - StarSCAN TOOL 2 - GENDER CHANGER 3 - USB KEY Fig. 2 USB KEY, GENDER CHANGER, AND StarSCAN TOOL 9. Open the hood, install a battery charger and verify that the charging rate provides approximately 13.5 volts. 10. Connect the StarSCAN to the vehicle. 11. Power ON the StarSCAN.
6 Download the file from the USB key to the StarSCAN. Using the StarSCAN at the Home screen: a. Select Flash Download b. Select Use USB device c. Follow the on screen instructions. Select Next #after each step. Select Finish after completing the last step. d. At the Flash File List screen, highlight the appropriate audio amplifier Calibration e. Select Download to Scantool f. When the download is complete, select Close 13. Download the file from the StarSCAN to the vehicle. Using the StarSCAN at the Home screen: b. Browse the list of controllers using the scroll arrows. Highlight the audio amplifier. c. Select More Options e. Highlight the appropriate audio amplifier module Calibration from the list. f. Select Update Controller g. When update is completed, select OK NOTE: Due to the audio amplifier programming procedure, a DTC may be set in other modules (TCM, BCM, MIC, SKIM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate. Check all modules using ECU View from the Home screen, record the DTC's, and erase these DTC's prior to returning the vehicle to the customer. Erase any DTC's in the PCM only after all other modules have had their DTC's erased. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: Labor Operation No: Description Amount Reprogram Audio Amplifier 0.3 Hrs. FAILURE CODE: FM Flash Module
THE StarSCAN FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE INTERNET.
NUMBER: 24-004-05 GROUP: Heating & Air Conditioning DATE: February 11, 2004 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may
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NUMBER: 18-034-05 GROUP: Vehicle Performance DATE: August 18, 2005 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
FOR MARKETS OUTSIDE OF THE UNITED STATES AND CANADA, THE SOFTWARE AND REPROGRAMMING INSTRUCTIONS WILL BE AVAILABLE ON ITIL/ISIS DVD AUGUST, 2004.
NUMBER: 21-009-04 GROUP: Transmission DATE: July 8, 2004 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored
THE StarSCAN FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE INTERNET.
NUMBER: 08-057-05 GROUP: Vehicle Performance DATE: October 27, 2005 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
SUBJECT: Flash: MIL Illumination Diagnostic Trouble Codes (DTC s) P0403, P0404, P0405, P0406
NUMBER: 18-010-04 GROUP: Vehicle Performance DATE: March 2, 2004 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
THE StarSCAN FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE INTERNET.
NUMBER: 08-008-07 GROUP: Electrical DATE: March 8, 2007 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored
THE StarSCAN FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE INTERNET.
NUMBER: GROUP: 18-013-05 REV. A Vehicle Performance DATE: April 19, 2005 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may
THE StarSCAN FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE INTERNET.
NUMBER: GROUP: 18-031-04 REV. A Vehicle Performance DATE: November 12, 2004 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may
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NUMBER: 08-014-06 GROUP: Electrical DATE: March 16, 2006 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored
THE StarSCAN FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE INTERNET.
NUMBER: 24-002-06 GROUP: Heating & Air Conditioning DATE: March 04, 2006 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may
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NUMBER: GROUP: 18-014-04 REV. A Vehicle Performance DATE: May 25, 2004 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be
THE StarSCAN FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
NUMBER: 18-031-07 GROUP: Vehicle Performance DATE: April 28, 2007 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
THE StarSCAN FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
NUMBER: 18-033-07 GROUP: Vehicle Performance DATE: May 16, 2007 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
THE DRBIII FLASH FILES FOR THIS BULLETIN ARE AVAILABLE ON DealerCONNECT.
NUMBER: 08-029-05 GROUP: Electrical DATE: June 10, 2005 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored
THE DRBIII FLASH FILES FOR THIS BULLETIN ARE AVAILABLE VIA THE INTERNET. THE DRBIII FLASH FILES FOR THIS BULLETIN ARE AVAILABLE ON DealerCONNECT.
NUMBER: 18-018-05 GROUP: Vehicle Performance DATE: May 06, 2005 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
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NUMBER: 18-001-09 GROUP: Vehicle Performance DATE: January 21, 2009 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
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NUMBER: 18-015-09 GROUP: Vehicle Performance DATE: May 9, 2009 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
THE StarSCAN FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
NUMBER: 18-014-09 GROUP: Vehicle Performance DATE: May 9, 2009 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
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NUMBER: GROUP: 08-033-15 REV. B Electrical DATE: November 13, 2015 This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced,
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