LiveU LU200 User Guide

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1 trated on the molecular you can eat when you want about their okay LiveU LU200 User Guide Version 5.1 Part Number: DOC00126 Document Version: November 30, 2015

2 LiveU LU200 User Guide About This Guide This user guide describes the LiveU LU200 unit and provides basic operation information for camera operators. This user guide describes the LU200 hardware and how to use it in order to broadcast live streaming video. NOTES Advanced operations intended for technical personnel and system administrators are outside of the scope of this user guide. The LiveU 200 can operate in Video mode or in DataBridge (DB) mode (which activates the LU200 to operate as a data bridge). When operating in DataBridge mode, some LU200 functionality is not available. For more details about DataBridge mode, see Chapter 5, DataBridge Operation on page 51. The guide contains the following chapters: Chapter 1, Introducing the LU200, page 9, introduces the LU200 unit and describes its hardware components. Chapter 2, Getting Started, page 15, describes how to get started using the LU200, including powering on, connecting the camera, selecting the profile, delay and channel and broadcasting (playing). Chapter 3, LU200 User Interface, page 37, describes the main LU200 screen and the options that it provides. Chapter 4, Interrupted Feedback (IFB), page 49, describes the LU200 s IFB feature and how to set it up. IFB provides a unidirectional audio channel from the LU2000 to LU200 unit operators in the field. Chapter 5, DataBridge Operation, page 51, describes LiveU s DataBridge solution and how to operate the LU200 unit as a data bridge. Chapter 6, FAQs, page 57, answers various frequently asked questions about the LU200. Appendix A, Safety and Maintenance, page 63, describes how to maintain the LU200 unit and how to handle potential hazards. Appendix B, Limitation of Liability and Warranty, page 67, describes the limitations on liability and warranty. Appendix C, FCC Compliance, page 69, provides the FCC compliance information. 2

3 About This Guide Intended Audience This user guide is intended to be used by operators of the LiveU LU200 unit. This user guide assumes that operators have basic computer knowledge and are familiar with any video equipment being used (cameras, microphones and so on) and the infrastructure to which these LU200 units are connected. Additional Documentation LiveU Central User Guide LiveU LU40 User Guide LiveU LU70 User Guide LiveU LU70L User Guide LiveU LU400 User Guide LiveU LU500 User Guide LiveU LU700SV User Guide LiveU LU2000 Server (MMH) User Guide LiveU LU-Lite Mac User Guide LiveU LU-Smart User Guide 3

4 LiveU LU200 User Guide Table of Contents About This Guide... 1 Chapter 1: Introducing the LU Overview... 9 LU200 Front Panel LU200 Menu Navigation and Operation LiveU Central Chapter 2: Getting Started Step 1, Connecting the Video Camera Step 2, Powering On the LU200 Unit Charging the LU Step 3, Selecting a Channel Virtual Groups Step 4, Selecting a Profile Step 5, Setting the Delay Step 6, Handling Interfaces Enabling/Disabling an Interface Configuring WiFi Configuring LAN Interfaces Step 7, Going Live Step 8, Handling Alerts Step 9, Shutting Down Chapter 3: LU200 User Interface LU200 Interface Interfaces Profile Delay Channels Configuration Configuring S&F Settings Enabling Auto Resolution Operating as a DataBridge

5 Table of Contents Files Displaying S&F Files Displaying SD Card Files Displaying USB Drive Files Unit Info Chapter 4: Interrupted Feedback (IFB) IFB Overview IFB Setup Chapter 5: DataBridge Operation LiveU DataBridge Solution DataBridge Mode Operating in DataBridge Mode Chapter 6: FAQs Does the LU200 come with SIM cards installed? Where are SIM cards placed? How do I know which SIM cards are supported in my country? What is the next step after inserting the SIM cards into the LU200 unit? How do I know whether or not the LU200 unit is connected to the Internet? The LU200 unit does not connect to the Internet. What is the problem? I want HDMI output on the LU2000. What should I do? I have an LU-1000 server. How do I connect my LU200 to it? What is the purpose of the micro SD slot? Which modems can be used in the LU200? Does the LU200 unit support 4G (LTE)? In which countries does the LU200 work? How do I get support for the LU200? Can I stream directly to the web? How? How many hours does the battery last? Why can t I hear using the earphones/headphones? Can I stream to multiple channels (LU2000s) at the same time? Which camera resolutions are supported? Appendix A: safety and Maintenance Safety Information Potential Hazards

6 LiveU LU200 User Guide Appendix B: Limitation of Liability and Warranty Limitation of Liability and Warranty Appendix C: FCC Compliance Table of Figures Figure 1: LU200 Front Panel... 9 Figure 2: LU200 Right Side Panel Figure 3: LU200 Left Side Panel Figure 4: LU200 Inside Its Pouch Figure 5: Solution Architecture Figure 6: LU200 Joystick Figure 7: LiveU Central Figure 8: LU200 Remote Control Screen Figure 9: LU200 Camera Connections Figure 10: LU200 Camera Mount Figure 11: Opening the Screws on the Camera Mount Adapter Figure 12: Tightening the Top Screw on the Camera Mount Adapter Figure 13: Tightening the Bottom Screw on the Camera Mount Adapter Figure 14: DC IN Connection Figure 15: Power Switch Figure 16: LU200 Home Screen Offline and Ready States Figure 17: Battery Status Icon - Main Screen Figure 18: LU200 Home Screen While Streaming Figure 19: Channels Screen Figure 20: LU200 Micro SD Card Slot Figure 21: Main Screen Profile Figure 22: Profiles Screen Figure 23: Main Screen Delay Figure 24: Delay Screen Figure 25: Interfaces Screen Figure 26: Main Screen Interfaces Figure 27: Interfaces Screen Figure 28: Disable Interface Figure 29: Disable Interface Figure 30: Main Screen Interfaces Figure 31: Interfaces Screen Figure 32: Enable Interface Figure 33: Select Network Figure 34: Select Network Figure 35: WiFi Network Connect Figure 36: Virtual Keyboard Figure 37: Main Screen

7 Table of Figures Figure 38: Profile Selection Screen Figure 39: Stop Streaming Popup Message Figure 40: Power Button Figure 41: Shutdown Figure 42: Shutdown Figure 43: LU200 Main Screen Figure 44: Accessing a Configuration Screen Figure 45: LU200 Main Screen Arrows Indicating Additional Options Figure 46: Configuration Options Figure 47: S&F Settings Figure 48: Prefix Screen Figure 49: Prefix Screen Capital Letters Figure 50: Prefix Screen Numbers and Special Characters Figure 51: HD Quality Screen Figure 52: SD Quality Screen Figure 53: Files Options Figure 54: Store and Forward Figure 55: SD Card Option Figure 56: SD Card Upload and Delete Options Figure 57: Uploading Progress Bar Figure 58: USB Drive Files List Figure 59: Unit Info Screen Figure 60: Main Screen Figure 61: Unit Info Screen Figure 62: Earphones/Headphones Connector Figure 63: DataBridge Solution Architecture Figure 64: Main Screen Figure 65: Switching to DB Mode Figure 66: After Switching to DB Mode Figure 67: After Connecting to the DataBridge Gateway Figure 68: Changing to Video Mode from DB Mode Figure 69: Back to Video Mode Figure 70: Changing to Video Mode from DB Mode Figure 71: Unit Info Figure 72: LiveU Central

8 LiveU LU200 User Guide Support and Contacting Information US and International: LiveU Inc. 2 University Plaza Drive Suite 505 Hackensack, New Jersey, USA Tel: 1-(201) USA and the Americas: help@liveu.tv International: support@liveu.tv Tel: 1-(609) When contacting a support representative, make sure to have the last four digits of the LU200 s serial number available. This can be accessed by selecting the Unit Info option, as described in the Unit Info section on page 46. 8

9 1 Introducing the LU200 This chapter introduces the LU200 unit and describes its hardware components. Overview The LU200 is a compact, lightweight unit that enables you to transmit high-quality HD/SD video from diverse locations, while adapting to dynamic network conditions. The LU200 supports two 4G (LTE)/3G cellular links, a WiFi link and a LAN link. It can be seamlessly connected to most commercially available cameras and comes with an easy-to-use interface. LCD Screen Joystick Power Button Figure 1: LU200 Front Panel 9

10 LiveU LU200 User Guide USB Connector HDMI Connector Reset Button SDI Connector Headphones Connector SIM Card Slot Micro SD Card Slot Figure 2: LU200 Right Side Panel DC Power Connector USB Connector Ethernet Connector Figure 3: LU200 Left Side Panel The LU200 is provided with a pouch. NOTE Figure 4: LU200 Inside Its Pouch The LU200 provides two internal cellular modems, as well as a WiFi and a GPS interface, both of which have internal integrated antennas. In addition, two external cellular modems can be connected via USB for a total of six interfaces on the unit. After the LU200 powers up, it dials (connects) its modems to various networks (including WiFi) and combines their bandwidth into a single consolidated broadband uplink connection. The LU200 can then encode incoming video into an H.264 stream and transmit it over the aggregated bandwidth. NOTE Xtender interfaces are supported for LAN interfaces only. 10

11 Introducing the LU200 At the receiving end, the LiveU LU2000 receives these various streams of video via a standard Internet connection. The LU2000 server runs multiple Multi-Media Hub (MMH) instances. Each LU2000 recombines the streams received from a specific LU200 into a discrete broadcast-quality video stream that can be played out over an integrated SDI interface on the LU2000. NOTE Most popular SDI output resolutions are supported. The LU2000 is normally installed at a studio, broadcasting center or in a cloud server for online media. LU200 Unit Sprint Vodaphone Others... LiveU MMH Web Streaming Broadcast Center Figure 5: Solution Architecture Each LU2000 can be controlled and configured using a web portal called LiveU Central, as described on page 13. LU200 Front Panel The LU200 front panel contains the unit s LCD screen, a five-button joystick and the unit s power button (see Figure 1). The LU200 has a color screen that is easily readable from a distance of approximately one meter when the LU200 is attached to a belt worn around the waist. 11

12 LiveU LU200 User Guide LU200 Menu Navigation and Operation The LU200 uses a five-button joystick to navigate between screens and to confirm selections in screens. Up Button Left Button Right Button Center (OK) Button Down Button Figure 6: LU200 Joystick Pressing the joystick s Left button returns to the previous screen. Pressing the joystick s Right or Center (OK) buttons moves to the next screen. Pressing either of these buttons in the Home screen opens the Main screen. The LU200 power button turns the unit on and off and can also be used to toggle between starting and stopping streaming on the unit. For more details, see the Step 2, Powering On the LU200 Unit section on page 16, the Step 7, Going Live section on page 34 and the Step 9, Shutting Down section on page

13 Introducing the LU200 LiveU Central LiveU Central is a web interface that enables you to access any LU unit you have, including the LU200. LiveU Central enables you to view an LU200 s status and to remotely configure an LU200 and an MMH instance (running on the LU2000 server). LiveU Central only runs in the Google Chrome, Internet Explorer or Firefox website browser. Each LiveU Central user is assigned permission to manage and control a specific group of LU units. Figure 7: LiveU Central When LiveU Central takes control of an LU200, the message Unit is under Remote Control is displayed on the LU200 unit s screen. The unit remains under remote control until it is released by the LiveU Central user. Figure 8: LU200 Remote Control Screen 13

14 LiveU LU200 User Guide This screen provides the LU200 user with an indication that the LU200 is/was controlled remotely (and possibly that its configuration was changed). The LU200 user can press the Center (OK) button at any time to remove this message without affecting the remote control. Once LiveU Central releases control of the LU200, the remote control window continues to remain displayed until you press the Center (OK) button. NOTE An LU200 user cannot stop the LU200 from being remotely controlled. You may refer to the LiveU Central User Guide for more information. 14

15 2 Getting Started This chapter describes how to get started using the LU200, including powering on, connecting the camera, selecting a channel, profile and delay and broadcasting (playing). The following is an overview of the workflow described in this chapter. Connecting the Video Step 1 Camera Page 16 Step 2 Powering On the LU200 Unit Page 16 Step 3 Selecting a Channel Page 21 Step 4 Selecting a Profile Page 24 Step 5 Setting the Delay Page 26 Step 6 Handling Interfaces Page 27 Step 7 Going Live or S&F Page 34 Step 8 Handling Alerts Page 35 Step 9 Shutting Down Page 35 15

16 LiveU LU200 User Guide Step 1, Connecting the Video Camera The procedure for connecting a video camera to the LU200 is simple. The camera can be connected either before or after turning on the LU200. If you power on the LU200 before connecting the camera, then the message No Camera is displayed. You can then connect the camera, as described below. Only one camera can be connected directly to the LU200 at any time. To connect the camera: 1 Cables are provided for each type of camera. Connect one end of the appropriate camera s cable to the relevant port on the video camera (SDI or HDMI). 2 Connect the other end of the cable to the appropriate port (SDI or HDMI) on the LU200 unit, according to the type of camera, as follows: SDI HDMI HDMI SDI Figure 9: LU200 Camera Connections Figure 10: LU200 Camera Mount 16

17 Getting Started 3 To mount the LU200 on a camera, open the top and bottom screws on the camera mount adapter. Figure 11: Opening the Screws on the Camera Mount Adapter 4 Position the LU200 on the adapter and tighten the top screw, making sure that the screw it tight and that the LU200 is firmly in place. Front Right Side Panel Figure 12: Tightening the Top Screw on the Camera Mount Adapter 5 Mount the camera mount adapter on the camera shoe and tighten the bottom screw. Figure 13: Tightening the Bottom Screw on the Camera Mount Adapter 17

18 LiveU LU200 User Guide Step 2, Powering On the LU200 Unit The following describes the procedure for turning on the LU200. The LU200 contains an internal battery that when fully charged, enables up to two hours of standalone operation. Charging the LU200 We recommend charging the battery for at least 4 hours before using the LU200. To charge the battery: Plug the AC Power Adapter into the DC IN connector on the LU200. It is good practice to keep the unit plugged into a power outlet when it is not in use in order to keep it charged and ready for operation. While charging, the LED near the DC IN connector is red. When the battery is fully charged, the LED turns green. The battery charges even when the unit is turned off. Figure 14: DC IN Connection 18

19 Getting Started To power on the LU200 unit: Press the Power button for approximately two seconds to turn the unit on. The battery does not need to be fully charged to use the unit. Figure 15: Power Switch The LU200 logo appears on the screen while the unit powers up. The unit displays the Home screen within approximately two minutes after power up. The LU200 is ready for transmission within approximately two minutes after powering it on. The LU200 begins in Offline state and moves to Ready state once the unit is connected to the network and registered. Upper Status Bar Lower Status Bar Figure 16: LU200 Home Screen Offline and Ready States The LU200 Home screen displays the following information: Profile: Shows the profile in use, which can be either Live or S&F. Delay: Shows the configured delay. The delay only displays when the Live profile is selected. 19

20 LiveU LU200 User Guide Channel Name: Shows the selected channel name. If a channel name is longer than the screen allows, two dots are displayed at the end of the channel name. After a few seconds the channel name starts to scroll so that you can see the rest of the name. Alert: Is displayed when an alert is detected. The type of alert is displayed next to the icon. For more details, see the Step 8, Handling Alerts section on page 35. Battery Status: Displays battery charge, as follows: Green: The battery is charged 20% or more. Yellow: The battery is charged between 10% to 20%. Red: The battery is charged between 5% to 10%. Flashing Red: The battery is charged less than 5%. Battery Charging Indication: Displays when the unit is connected to external power in order to charge the battery. The lightning bolt icon appears on the Battery Status icon. The battery color indicates the amount of remaining power (see above). NOTE The Battery Status icon also appears at the bottom of all Main screen windows, as shown below: Figure 17: Battery Status Icon - Main Screen Lower Status Bar: Indicates the status of the unit, as follows: : The LU200 is not connected to the network or is attempting to connect to the network. : The LU200 is connected to the network and registered. 20

21 Getting Started Upper Status Bar Video Feed When the LU200 is streaming, the Home screen displays additional information about the streaming state, as follows: Lower Status Bar Figure 18: LU200 Home Screen While Streaming In addition to the information described above, the LU200 displays a lightning bolt icon plus the following information when the unit is actively streaming: : Indicates that the LU200 is streaming and shows the transmission rate, in Kbps. The Home screen automatically shows a preview of the video feed during streaming. A full description of the user interface is provided in Chapter 3, LU200 User Interface on page 37. NOTE The Profile, Delay and Channel cannot be changed during streaming. A camera alert appears on the Home screen s upper bar when the camera is disconnected. Step 3, Selecting a Channel Video is streamed from the LU200 system via the Internet to the selected MMH instance (channel) using one or more networks (cellular modems, WiFi, LAN and so on, which are also called interfaces). The LU200 can stream to either: LU2000: An output LU2000 output channel (as described on page 21). The LU2000 is typically located in the field and connected to the system via the internet cloud. OR Virtual Group Channel: For previewing in the LiveU Central video matrix (as described on page 23). 21

22 LiveU LU200 User Guide Each LU200 uses a single channel for streaming over its interfaces to a specific LU2000. The LU2000 can service multiple channels (each channel is an LU2000 instance). The number of channels that it supports is dependent on the processing power of the machine on which the LU2000 is running. In order to connect to an LU2000 channel, you must select the channel to which the LU200 will broadcast, as described below. This is a mandatory step the first time that you use the LU200. Afterwards, the LU200 uses the same channel unless you use the Channels option to change the channel. To select a channel: 1 Navigate to Channels option in the Main screen using the Up and Down buttons on the joystick. 2 Press the Right or Center (OK) buttons on the joystick. The Channels screen displays, as shown below: Figure 19: Channels Screen 3 Use the Up and Down buttons on the joystick to navigate to the preferred channel, and then press the Center (OK) button on the joystick to select it. The selected channel is indicated by a checkmark. NOTES To cancel a selection, press the Left button on the joystick. If a channel name is longer than the screen allows, two dots are displayed at the end of the channel name. After a few seconds the selected channel name starts to scroll so that you can see the rest of the name. 22

23 Getting Started Virtual Groups The LU200 can stream to an output LU2000, as described on page 21, or to a Virtual Group. Streaming to a Virtual Group enables LiveU Central operators to preview the channel and then to control the destination to which the stream is ultimately directed and sent live. A LiveU Central operator can decide to stream to a physical SDI port on the LU2000 server or to a Content Delivery Network (CDN). When you select a Virtual Group, the video is initially streamed as a preview (virtual) channel to LiveU Central. In Preview mode, the video is transmitted as a light stream (at a low bandwidth and with a low resolution and frame rate). After a LiveU Central operator allocates a Virtual Channel in Preview mode to a destination, it is streamed at the defined resolution and frame rate. For more details about handling preview channels, see the LiveU Central User Guide. Virtual Groups are indicated in the Channels screen by the channel name. icon before the 23

24 LiveU LU200 User Guide Step 4, Selecting a Profile The LU200 provides two profiles according to which the LU200 transmits: Live : When selecting this profile, the LU200 automatically starts streaming when it goes live (as described in the Step 7, Going Live section on page 34). This is the default profile. Video is streamed according to the delay that is specified in the Main screen. For more details about setting the delay, see the Step 5, Setting the Delay section on page 26. Store&Forward : When selecting this profile, the LU200 stores the video on the micro SD card, while simultaneously uploading the stored video at the highest quality. This profile can only be selected when the LU200 has a micro SD card inserted in it. Micro SD Card Slot Figure 20: LU200 Micro SD Card Slot NOTE The micro SD card must be at least a 4GB, Class 10 SD card from an established manufacturer. The LU200 supports a micro SD card of up to 32 GB. The Store&Forward profile is typically used when you are located in an area with limited bandwidth. It enables you to store the video on the LU200 unit and to transmit it. When this option is selected, the Delay option is not active and displays N/A for the delay value. 24

25 Getting Started To select a profile: 1 Navigate to the Profile option in the Main screen using the Up and Down buttons on the joystick. Figure 21: Main Screen Profile 2 Press the Right or Center (OK) buttons on the joystick. The Profiles screen displays, as shown below: Figure 22: Profiles Screen 3 Use the Up and Down buttons on the joystick to navigate to the required profile, and then press the Center (OK) button on the joystick to select it. The Live profile is the default. The selected profile is indicated by a checkmark. NOTE To cancel a selection, press the Left button on the joystick before checking the new profile. 25

26 LiveU LU200 User Guide Step 5, Setting the Delay Live video is transmitted according to the delay defined. The default delay is 5 seconds, which provides the best of both worlds: low delay and high-quality video. The minimum delay is 1 second. The maximum delay is 20 seconds. To set the delay: 1 Navigate to the Delay option in the Main screen using the Up and Down buttons on the joystick. Figure 23: Main Screen Delay 2 Press the Right or Center (OK) buttons on the joystick. The Delay screen displays, as shown below: Figure 24: Delay Screen 3 Use the Up and Down buttons on the joystick to specify the required delay, and then press the Center (OK) button on the joystick to set it. You can select from the following delay values, in seconds: 1, 1.2, 1.4, 1.6, 1.8, 2, 2.5, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 15, 20. The N/A value appears on the Main menu when using the Store&Forward profile, as described on page 23. NOTES When the Store&Forward profile is selected, as described on page 23, the Delay screen is not accessible. In this case, the Main screen displays N/A for the Delay. To cancel a selection, press the Left button on the joystick. 26

27 Getting Started Step 6, Handling Interfaces The Interfaces screen shows a list of all of the interfaces to which the LU200 is able to connect. The figure below shows a conceptual view of the interfaces that can exist on the LU200. NOTE Remember, all the interfaces in Figure 25 cannot be viewed at once on the screen, due to the LCD screen s small size. The following figure only displays a conceptual representation of the interfaces that could appear on a real unit. Figure 25: Interfaces Screen Internal cellular modems are shown in ports 1 and 2. External USB-connected modems are shown in ports E1 and E2. A WiFi interface is identified by the A LAN interface is identified by the icon. icon. Xtender interfaces are supported for LAN interfaces only. Xtender interfaces are shown after the Cellular interfaces. Their cellular modems are the same as those for internal interfaces, except that they are labeled x1, x2, x3, x4, x5 and x6. 27

28 LiveU LU200 User Guide The following information is shown for each appropriate interface in the interfaces list: Cellular interfaces show the port number, RSSI signal strength bars, the dialed cellular network name and the used uplink throughput, in Kbps. In addition, each cellular interface shows the cellular operator s technology that is in use (3G or 4G). The 3G or 4G indication appears before the cellular network name. 3G includes GSM, CDMA, WCDMA and UMTS. 4G covers LTE. A WiFi client interface shows the selected WiFi network SSID, RSSI signal strength bars and the used uplink throughput, in Kbps. A secured WiFi network displays the icon and an unsecured WiFi network displays the NOTE icon. In the LU200 Phase 1, WiFi interfaces are only configurable using LiveU Central. A LAN interface shows the static IP configured when DHCP is OFF or the DHCP-received IP address when DHCP is ON. In addition, it shows the used uplink throughput, in Kbps. NOTES The LAN interface DHCP default value is ON. In the LU200 Phase 1, LAN interfaces are only configurable using LiveU Central. The default value is DHCP On. 28

29 Getting Started Before you begin streaming, you may want to check the quality of the connected interfaces. The following table describes interface connectivity indications. Interface Type Enabled Disabled Connected Not Connected / Not Inserted Dialing Cellular RSSI bars are RSSI bars are gray. RSSI bars are RSSI bars are Modem green. yellow. gray. Shows the Shows the Shows operator name. operator name. Disabled in red. WiFi RSSI bars are RSSI bars are RSSI bars are RSSI bars are / green. yellow. yellow. gray. Shows the SSID The network is not The network is Shows of the access detected. not selected. Disabled in point. red. LAN Icon is green. Icon is yellow. Not applicable. Icon is gray. Shows the IP Shows an empty Shows address. field if there is no IP Disabled in address when DHCP red. is ON, or the IP address for a static IP (when DHCP is OFF). Enabling/Disabling an Interface You can enable or disable one or all LU200 interfaces, including cellular modems, WiFi and LAN interfaces. Each interface must be enabled/disabled separately. The examples below describe how to enable/disable cellular modem interfaces. These procedures are the same for all interface types (cellular modems, WiFi and LAN interfaces). 29

30 LiveU LU200 User Guide To disable an interface: 1 Navigate to the Interfaces option in the Main screen using the Up and Down buttons on the joystick. Figure 26: Main Screen Interfaces 2 Press the Right or Center (OK) buttons on the joystick. The Interfaces screen displays, as shown below: Figure 27: Interfaces Screen 3 Navigate to an interface using the Up and Down buttons on the joystick and press the Right or Center (OK) buttons to display the following screen: Figure 28: Disable Interface 1 30

31 Getting Started 4 Press the Right or Center (OK) buttons on the joystick to disable the selected interface. The following screen displays: Figure 29: Disable Interface 2 5 Select Disable and press the Center (OK) button to disable the interface. The Disable button of the interface changes to Enable, indicating that the interface is currently disabled. To enable an interface: 1 Navigate to the Interfaces option in the Main screen using the Up and Down buttons on the joystick. Figure 30: Main Screen Interfaces 2 Press the Right or Center (OK) buttons on the joystick. The Interfaces screen displays, as shown below: Figure 31: Interfaces Screen 31

32 LiveU LU200 User Guide 3 Navigate to a disabled interface using the Up and Down buttons on the joystick and press the Right or Center (OK) buttons to display the following screen: Figure 32: Enable Interface 4 Press the Right or Center (OK) buttons on the joystick to enable the selected interface. Configuring WiFi WiFi configuration can be performed directly on the LU200 unit itself or via LiveU Central. The status of a WiFi network is indicated, as follows: Gray : WiFi is disabled. Yellow : WiFi enabled, but is not connected. Green : WiFi is enabled and connected to the active network. To configure the LU200 using the LU200 user interface: 1 Navigate to the Interfaces option in the Main screen using the Up and Down buttons on the joystick. 2 Select WiFi Select Network. Figure 33: Select Network 32

33 Getting Started The unit scans and displays the available networks. Figure 34: Select Network NOTE To rescan, press Scan. 3 Select a network and press Connect. Figure 35: WiFi Network Connect NOTE For encrypted networks, select the network, press Connect, enter the network password using the virtual keyboard, as shown below, and then press Done. Figure 36: Virtual Keyboard Disconnecting a WiFi Network To disconnect a WiFi network, either disable WiFi or select a different network. 33

34 LiveU LU200 User Guide Configuring LAN Interfaces Configuration of the LAN Static IP must be done in LiveU Central. The unit s default value is DHCP. Configuration from the LU200 unit will be supported in a future release. Step 7, Going Live You are now ready to start transmitting the video to the channel that you selected. To go live: 1 In the Main screen, use the arrows on the joystick to navigate to the Profile option, and then press the Center (OK) button on the joystick. Figure 37: Main Screen 2 Navigate to the Live profile by using the Up and Down buttons on the joystick and then press the Center (OK) button on the joystick to select it. Pressing OK returns to the Main screen. Figure 38: Profile Selection Screen 34

35 Getting Started 3 Short-press the Power button to start streaming. Double-short-press the Power button when you want to stop streaming. A popup message appears between these two short presses. If the second short press is not performed within two seconds of the first one, the popup disappears and streaming continues. Figure 39: Stop Streaming Popup Message When streaming begins, the Home screen displays to show the streaming preview on the unit's screen, as described on page 21. Step 8, Handling Alerts A No Camera Alert appears on the home screen upper bar when the camera is disconnected and it disappears when the camera is connected back to the LU-200 unit. Step 9, Shutting Down To shut down the LU200: Hold down the Power button for 5 seconds until the LU200 shuts down. This action shuts down the unit s software and then turns off the unit. Figure 40: Power Button 35

36 LiveU LU200 User Guide A popup message displays a progress bar for approximately four to five seconds while the unit is shutting down: Figure 41: Shutdown 1 Once the progress bar shows 100%, a popup message displays, as shown below. You should then stop pressing the power button. Figure 42: Shutdown 2 36

37 3 LU200 User Interface This chapter describes the main LU200 screen and the options that it provides. This chapter contains the following sections: LU200 Interface, page 38 Interfaces, page 40 Profile, page 40 Delay, page 40 Channels, page 40 Configuration, page 41 Files, page 44 Unit Info, page 46 37

38 LiveU LU200 User Guide LU200 Interface The LU200 user interface is an LCD screen. When the LU200 is powered on, the Home screen displays, as described on page 19. The Main screen provides access to the various configuration options for the LU200. To go from the Home screen to the Main screen: Press the Right button or the Center (OK) button on the joystick. By default, when moving from the Home screen to the Main screen, the Interfaces option is initially selected, as shown below. The selected option is highlighted in gray on the screen. When Not Streaming While Streaming Figure 43: LU200 Main Screen Because of the small size of the LU200 LCD screen, only three functions and the Lower Status bar can be displayed at any given time on the screen, as shown above. 38

39 LU200 User Interface To select an option on the Main screen, use the Up and Down buttons on the joystick to navigate to the applicable option. Then, press the Right or Center (OK) button on the joystick to access that option s configuration screen. A white arrow next to an option on the Main screen indicates that the option has a sub-menu and that you need to press the Right or Center (OK) button to access the sub-menu screen. The example below shows how to access the Interfaces screen from the Main screen. 1 Navigate to here to select the Interfaces option. 2 Press the Right or OK button. 3 The Interfaces screen opens. Figure 44: Accessing a Configuration Screen When additional options are available in the Main screen, up and/or down arrows are shown on the screen, as shown below. These arrows indicate to you to move up and down on the screen (using the Up and Down buttons on the joystick), in order to navigate to a different option on the Main screen that is not seen on the screen. Figure 45: LU200 Main Screen Arrows Indicating Additional Options NOTES Pressing the joystick s Left button returns to the previous screen. Pressing the joystick s Right or Center (OK) buttons moves to the next screen. From the Home screen, the next screen is the Main screen. 39

40 LiveU LU200 User Guide The following sections describe the various options that are accessible from the Main screen. Interfaces The Interfaces option in the Main screen indicates the number of active interfaces out of the total number of interfaces on the LU200. For example, 3 /4 means that there are three active interfaces and four total interfaces on the unit, meaning that one of them is not active. For more details about configuring interfaces, see the Step 6, Handling Interfaces section on page 27. Profile The Profile option in the Main screen shows the selected profile to use during streaming. For more details about setting the profile, see the Step 4, Selecting a Profile section on page 24. Delay The Delay option in the Main screen shows the selected delay for streaming. For more details about configuring the delay, see the Step 5, Setting the Delay section on page 26. Channels The Channels option in the Main screen shows the channel to be used for streaming, or for transferring files. For more details about setting the channel, see the Step 3, Selecting a Channel section on page

41 LU200 User Interface Configuration The Configuration option enables you to perform the following operations: Configure S&F Settings, page 41 Enabling Auto Resolution, page 44 Operate as a DataBridge, page 44 Figure 46: Configuration Options Configuring S&F Settings LU200 enables you to configure Store & Forward (S&F) settings for Store & Forward sessions. Figure 47: S&F Settings 41

42 LiveU LU200 User Guide To configure the S&F prefix: 1 Navigate to the S&F Settings option in the Configuration screen using the Up and Down buttons on the joystick. 2 Navigate to the Prefix option in the S&F Settings screen and press the Right or Center (OK) buttons on the joystick. The following screen displays: Figure 48: Prefix Screen 3 Enter the prefix to be appended to the filename for the files streamed from the LU200, and then press Done. The prefix enables you to differentiate between files that were stored and forwarded. To use the keyboard, navigate through the keyboard characters using the Up, Down and Right buttons on the joystick. To select a character, press the Center (OK) button. When pressing the button, the letters on the keyboard change from lower case to upper case, as shown below: Figure 49: Prefix Screen Capital Letters When pressing the button, the letters on the keyboard change to numbers and special characters, as shown below: Figure 50: Prefix Screen Numbers and Special Characters 42

43 LU200 User Interface To configure the S&F quality: 1 Navigate to the S&F Settings option in the Configuration screen using the Up and Down buttons on the joystick. 2 Navigate to the HD Quality option in the S&F Settings screen and press the Right or Center (OK) buttons on the joystick. The following screen displays: Figure 51: HD Quality Screen 3 Select the HD video quality for the stored file. You can select one of the following options: HQ (High Quality), SP (Standard Play) or LP (Long Play). Press the Center (OK) button on the joystick to set the value. 4 Navigate to the SD Quality option in the S&F Settings screen and press the Right or Center (OK) buttons on the joystick. The following screen displays: Figure 52: SD Quality Screen 5 Select the SD video quality for the stored file. You can select one of the following options: HQ (High Quality), SP (Standard Play) or LP (Long Play). Press the Center (OK) button on the joystick to set the value. 43

44 LiveU LU200 User Guide Enabling Auto Resolution When Auto Resolution is enabled, the LU200 automatically adjusts the resolution at which it transmits according to the bit rate that is available in order to provide the best available video quality on the server side. To enable this feature, navigate to the Auto Res. option in the Configuration screen and then press the Right or Center (OK) buttons on the joystick to enable or disable, as required. This feature is enabled by default. Figure 39: Auto Res. Setting Operating as a DataBridge The LU200 unit can operate as a DataBridge when working in DataBridge (DB) mode, as described in Chapter 5, DataBridge Operation on page 51. Files The Files option enables you to perform the following operations: Display S&F Files, page 45 Display SD Card Files, page 45 Display USB Drive Files, page 46 Figure 53: Files Options 44

45 LU200 User Interface Displaying S&F Files The S&F option displays all the files that are currently being stored and forwarded. Figure 54: Store and Forward Displaying SD Card Files The SD Card option displays a list of the files on the SD card. Figure 55: SD Card Option You can upload or delete files in the list using the respective option, as shown below: Figure 56: SD Card Upload and Delete Options You can upload or delete files in the list using the respective Upload or Delete option. 45

46 LiveU LU200 User Guide After an upload has been initiated, a progress bar displays, as shown below: Figure 57: Uploading Progress Bar You can abort a file upload operation using the Abort Upload option. Displaying USB Drive Files The USB Drive option displays a list of the files on the USB drive. NOTE The USB drive must be connected to USB port 1 or 2. Figure 58: USB Drive Files List Unit Info The Unit Info option displays the LU200 unit s name, serial number and software version. If required, you may contact LiveU support for more details. Figure 59: Unit Info Screen 46

47 LU200 User Interface If any of the information on this screen is longer than the screen permits, two dots (..) are displayed at the end of the relevant line. After a few seconds, the currently selected information line starts to scroll so that you can see the rest of the information. When contacting a support representative, make sure to have the last four digits of the LU200 unit s serial number available. To view unit information: 1 In the Main screen, use the arrows on the joystick to navigate to the Unit Info option. Figure 60: Main Screen 2 Press the Center (OK) button on the joystick to display the Unit Info screen. Figure 61: Unit Info Screen 47

48 LiveU LU200 User Guide Blank page for double-sided printing 48

49 4 Interrupted Feedback (IFB) This chapter describes the LU200 s IFB Interrupted Feedback (IFB) feature and how to set it up. IFB Overview The IFB feature provides a unidirectional audio channel from the LU2000 to LU200 unit operators in the field. This enables the personnel in the master control room (MCR) to broadcast verbal instructions or information about events to LU200 operators. During broadcasting, LU200 operators can listen to an audio-only channel received from the IFB server using an earphone/headphone. IFB uses a unidirectional audio channel from the LU2000 to the LU200 unit, which only allows the LU200 operator to listen, but not respond. For more details about the IFB feature on the LU2000, see Appendix A, Interrupted Feedback (IFB) in the LiveU LU2000 Server User Guide. 49

50 LiveU LU200 User Guide IFB Setup Perform the step below before beginning streaming, in order to ensure proper IFB operation. To set up IFB: Plug in the earphones/headphones into the microphone connector on the LU200. No other setup or configuration is required on the LU200. Figure 62: Earphones/Headphones Connector If the earphones/headphones are connected after streaming starts, the LU200 operator cannot hear anything on the IFB channel. Be sure to connect them before starting to stream. During streaming, IFB has an 800ms delay. 50

51 5 DataBridge Operation DataBridge Operation This chapter describes LiveU s DataBridge solution and how to operate the LU200 unit as a DataBridge. This chapter contains the following sections: LiveU DataBridge Solution, page 51 DataBridge Mode, page 53 LiveU DataBridge Solution LiveU s DataBridge solution enables point-to-multipoint transmission and reception of any kind of high-quality data from diverse locations, while adapting to dynamic network conditions. The DataBridge feature can be used for a variety of data connectivity solutions, such as for connecting a laptop in the field to a control station. The DataBridge solution is a client/server solution where an LU, such as the Xtender, LU200, LU400, LU40 or LU500, that is configured to operate as a DataBridge unit, is the client and the DataBridge Gateway is the server. Cellular Core Networks UMTS Laptop EVDO Core Packet Switched Network DataBridge Gateway DataBridge EDGE Satellite Network Figure 63: DataBridge Solution Architecture 51

52 LiveU LU200 User Guide After the DataBridge unit powers up, it dials (connects) its modems to various networks and combines their bandwidth into a single consolidated broadband uplink and downlink connection: Transmitting Data: The DataBridge unit receives data from the user data equipment through its user port and transmits it over the aggregated bandwidth. Receiving Data: The DataBridge device receives incoming data through its aggregated bandwidth, and outputs it through its user port to the user data equipment. DataBridge Gateway The DataBridge Gateway server is located in the cloud, and receives various streams of data from the DataBridge unit through its network port, which is connected to standard Internet. The DataBridge Gateway server runs multiple remote connection instances. Each remote connection instance recombines the streams received from a specific DataBridge unit into a discrete high-quality data stream. DataBridge Unit Each DataBridge unit streams to a specific remote connection instance on the DataBridge Gateway. The DataBridge Gateway can service up to 100 DataBridge units simultaneously. The DataBridge unit: Employs proprietary algorithms to simultaneously break down and transmit data over multiple modems and to bond the data received over its multiple modems. Performs Layer 2 bridging by learning Layer 2 source addresses and forwarding according to Layer 2 destination MAC addresses. An LU200 working as a DataBridge unit operates in DataBridge mode. For more details, see the DataBridge Mode section on page

53 DataBridge Mode DataBridge Operation The LU200 unit must be switched from Video mode to DataBridge mode in order to operate as a DataBridge. The LU200 continues to operate in DataBridge mode until it is switched back to Video mode. When switching between these two modes, the LU200 unit is rebooted. To change to DB Mode: 1 In the Main screen, use the Up and Down buttons on the joystick to navigate to Configuration menu and then the DB Mode option. Then click the Center (OK) button on the joystick to select it. Figure 64: Main Screen The following screen displays: Figure 65: Switching to DB Mode 2 Navigate to the Switch option using the Up and Down buttons on the joystick and then press the Center (OK) button on the joystick to select it. After selecting this option, the LU200 reboots and operates in DataBridge (DB) mode, as described below. 53

54 LiveU LU200 User Guide Operating in DataBridge Mode After the LU200 reboots and switches to DB mode, the following screen displays: Figure 66: After Switching to DB Mode In order for the LU200 to operate as a DataBridge, the unit must be connected to a DataBridge Gateway instance. Connection to a DataBridge Gateway occurs automatically, once a DataBridge Gateway instance is assigned to the LU200 unit by LiveU. You must contact the LiveU Professional Services Group (PSG) and request that a DataBridge Gateway instance be assigned to the LU200 unit for this purpose. After the PSG assigns a DataBridge Gateway (via LiveU Central), the unit automatically connects to the gateway. NOTE If the LU200 does not automatically connect to the DataBridge Gateway, contact LiveU PSG for assistance. The LU200 unit then connects to the DataBridge Gateway to be used for the connection. After the LU200 unit is connected in DB mode, details about the connection status are displayed, as shown below: Figure 67: After Connecting to the DataBridge Gateway The LU200 unit continues to operate in DB mode until it is switched back to Video mode. 54

55 DataBridge Operation To change back to Video Mode from DB Mode: 1 In the Main screen, use the Up and Down buttons on the joystick to navigate to the Video Mode option and then press the Center (OK) button on the joystick to select it. Figure 68: Changing to Video Mode from DB Mode The following screen displays: Figure 69: Back to Video Mode 2 Navigate to the Switch option using the Up and Down buttons on the joystick and then press the Center (OK) button on the joystick to select it. The LU200 reboots and operates in Video mode (the default). 55

56 LiveU LU200 User Guide Displaying Unit Information Use the Unit Info option to display additional information about the LU200 unit. To display LU200 unit information: 1 In the Main screen, use the Up and Down buttons on the joystick to navigate to the Unit Info option and then press the Center (OK) button on the joystick to select it. Figure 70: Changing to Video Mode from DB Mode The following screen displays, showing the name, serial number and software version for the LU200 unit. Figure 71: Unit Info 56

57 6 FAQs This chapter answers various frequently asked questions about the LU Does the LU200 come with SIM cards installed? This depends on whether the LU200 was purchased (is provided without SIM cards) or leased (is provided with SIM cards). 2 Where are SIM cards placed? For internal Cellular modems there are 2 slots to insert the SIM cards. 3 How do I know which SIM cards are supported in my country? Browse to the following link to see a list of the operators in your country. All operators listed under GSM should work with the modems provided in the LU Contact a LiveU support representative if you are need additional assistance. 57

58 LiveU LU200 User Guide 4 What is the next step after inserting the SIM cards into the LU200 unit? The following options are available for configuring the Access Point Number (APN): By default, the LU200 automatically configures the correct APN. If the system fails to automatically configure the APN, then you may refer to the LiveU Central User Guide for a description of how to configure the APN. 5 How do I know whether or not the LU200 unit is connected to the Internet? You have the following options: Check that the unit is in Ready state and is not offline. LiveU Central: Use the LiveU Central web interface to check if the LU200 unit has Live ( ) or Ready ( ) status, as shown below. Both of these statuses indicate that the LU200 is connected. The Offline status ( ) indicates that the LU200 is not connected. LU Unit Ready Figure 72: LiveU Central 58

59 FAQs You may refer to the LiveU Central User Guide for more information. It describes how to remotely manage and control LU200s and LU2000s on an LU2000 server through a standard Internet browser. 6 The LU200 unit does not connect to the Internet. What is the problem? There is no cellular reception. There are no SIM cards inserted in the LU200 unit. SIM cards were inserted only after the unit was turned on. The SIM cards are not activated or do not support the data plan. Modems are disabled. The APN is not configured correctly on the modems. 7 I want HDMI output on the LU2000. What should I do? Currently, the LU2000 does not support HDMI output. To provide HDMI output, an SDI-to-HDMI convertor can be used. 8 I have an LU-1000 server. How do I connect my LU200 to it? This option is not available. 9 What is the purpose of the micro SD slot? The micro SD slot is for the Store&Forward option (described on page 23). 59

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