Breaking News RealPresence Mobile 2.0 for Android and ios

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1 August 2013 Level 2 Breaking News RealPresence Mobile 2.0 for Android and ios Product Release Date: October, 2012

2 Disclaimer 2013 Polycom, Inc. All rights reserved. Polycom, Inc America Center Dr San Jose, CA USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice. Page 2 of 6

connect tablets and smartphones (ios and Android) with other standards-based video systems.

3 RealPresence Mobile 2.0 for Android and ios Polycom RealPresence Mobile is an award-winning software application that lets customers securely extend the use of HD video collaboration beyond the conference room to easily connect tablets and smartphones (ios and Android) with other standards-based video systems. The free-to-download software solution built on the Polycom RealPresence Platform provides the required provisioning, redundancy, resiliency and reliability necessary for high-scale mobile deployments. This new release of RealPresence Mobile provides the following new features: Support for H.460 firewall traversal in standalone mode Ability to access media statistics by clicking the icon Support for the Samsung Galaxy Note 10.2 SHW-M480K tablet The new SmartPairing manual mode (ios 5.0 and later) to enable the ipad to control Polycom room systems Support for Enterprise SVC solution, a scalable media relay conferencing solution based on SVC video and SAC audio codecs Software Distribution The RealPresence Mobile application can be downloaded and installed directly from Google Play for supported Android devices or from the Apple Store for ipad and iphones. Professional Features The Professional Features are enabled with a dynamic provisioning connection with the RealPresence Resource Manager or CMA. Other RealPresence platform components provide additional features: the RMX for multipoint and SVC calls, DMA for high scale call signaling, RealPresence Access Director for firewall traversal and the RSS for recording and streaming support. Page 3 of 6

4 The table below shows the professional features supported for each Android and ios device. Feature ipad iphone XOOM Xyboard Galaxy HTC One SVC Support via RMX AES Encryption HTC Jetstrea m ASUS Active Directory Support Content Receive Provisioning Multipoint SIP Calling Content Send Personal Contact List Far End Camera Control Page 4 of 6

5 Collecting Log Files on ipad or iphone The collection of log files on ios systems (ipad and iphone) is completed using the itunes application. Simply connect either device and perform a standard sync process. After the sync, follow the process below: 1. Click the ipad or iphone device in the left hand panel 2. Select the Apps tab 3. Select RealPresence Mobile in the Apps listing 4. Select the log files 5. Save to your computer Page 5 of 6

Open the disk for the device and navigate to the Polycom folder 3. Highlight all log files in this directory 4.

6 Collecting Log Files on an Android Device The collection of log files on an Android phone or tablet is completed by connecting the device to the computer via USB cable and following the process below: 1. Open Windows Explorer and select the device in the left hand panel 2. Open the disk for the device and navigate to the Polycom folder 3. Highlight all log files in this directory 4. Save to your computer or attach to an Additional training on RealPresence Mobile 2.0 can be obtained in the online e- learning module: Introduction to RealPresence Mobile RPEMOS101 Page 6 of 6

Breaking News RMX 7.8 Exporting / Importing of Profiles, Templates and System Flags

August 2013 Level 2 Breaking News RMX 7.8 Exporting / Importing of Profiles, Templates and System Flags Product Release Date: October, 2012 Disclaimer 2013 Polycom, Inc. All rights reserved. Polycom, Inc.