NetSolutions. Blackbaud NetCommunity. Blackbaud Sphere

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1 NetCommunity Showcase: What s New and Cool? Robert McAllen Program Manager Blackbaud Europe

2 Blackbaud and the Internet Since 1999, Blackbaud s Internet solutions have allowed organizations to better connect with constituents to improve fundraising and decrease the cost of communication. NetSolutions Launched in 1999 to meet basic Internet needs Modular application with limited configurability Available only as a hosted solution Blackbaud NetCommunity Launched in 2004 as Blackbaud s new Internet platform Robust design tools provide tailored look and feel Available as a hosted or non-hosted solution Blackbaud Sphere Acquired in 2008 as part of the Kintera acquisition Solution is focused on event fundraising and advocacy Available only as a Software as a Service solution Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #2

3 What is it? Blackbaud NetCommunity Grow is a solution for organizations that are ready to engage donors online, but may have a limited budget or resources to get started. BBNC Grow is a Software as a Service offering where all the costs are bundled into a single annual subscription price. And we gave it some valuable additions that you can't get anywhere else. What do you get? An Internet strategy assessment and assistance building an online fundraising and communication plan A complete content management system with a professional design that's ready for you to build on An communications tool with a newsletter, appeal, and acknowledgement that's ready to launch Online giving pages with a personalized strategy to help you drive engaged traffic to them A profile update form allowing constituents to update records that can be approved in The Raiser s Edge Regular wellness checks to review online fundraising and other areas to help ensure your success And much much more Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #3

4 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #4

5 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #5

6 Anonymous Newsletter Subscription Change User ID/Password Chapter Links Chapter Manager Chapter Page Element Class Notes Content Comparison Directory Directory (Education Edge) Discussion Group Documents Donation Form ecards Forwarding Form Event Calendar Event Calendar Group Event Calendar Highlights Event Registration Form Facebook Profile Link Flash Player Formatted Text and Images Frame Fundraiser Fundraiser Dashboard Fundraiser Page Element Giving History Giving Search Job Board Language Selector Membership Form Menu 1.0 Menu 2.0 My Friends Navigation Buttons News Reader Page Sharing Payment Payment Summary Personal Notes Personal Page Element Personal Page Manager Poll Profile Display Profile Display (Education Edge) Profile Form Quick Search Report ( ) Report (Fundraiser) Report (Web Traffic) Scrolling Donor Display Search Slideshow Survey Targeted Content User Education Profile Form User Preferences Form User Interests Form User Link Module User Login User Networking Manager User Photos Form User Profile Form (Education Edge) Volunteer Opportunity Weblog Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #6

7 Blackbaud NetCommunity Release Timeline Release Timeframe Major Enhancements Released in June 2004 Released in December 2004 Released in June 2005 Released in December 2005 Released in June 2006 Initial product release Focus was on Blackbaud s Higher Education and K-12 clients Functionality changes based on Early Adopter Program feedback Expanded features for other client groups Additional content management tools and part capabilities Team Fundraising functionality NetAdvocacy functionality Support for Blackbaud Europe clients Class Agent, Chapter Management, and Personal Pages functionality Extensibility layer introduced Integration with The Education Edge, FA Web, and NetClassroom Focus on client care feature changes and enhancements Major changes to The Raiser s Edge Plug-In functionality Released in May 2007 Released in December 2007 Major changes to content organization and image management Major changes to campaign management Volunteer functionality, Personal Notes functionality, and Improvements to calendar, personal pages, and a multitude of other features Support for Blackbaud Pacific clients Focus on client care feature changes and enhancements Additional changes to The Raiser s Edge integration Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #7

8 Blackbaud NetCommunity Release Timeline Release Timeframe Major Enhancements Released July 2008 Released December 2008 Limited release February 2009 Planned release in Q Social networking functionality, including Facebook integration Major improvements to content management and approval ecard and multiple transaction type functionality Page-sharing, multiple image uploads, and improved document linking Event registration and event calendar improvements Team Fundraising improvements including scrolling donor wall Ability to enter metadata descriptions and keywords on Layouts/Pages Improvements to menus for accessibility Test mode for transaction parts Export and printing capabilities for surveys Content comparison functionality Infinity functionality development Continued client care and feature depth improvements PCI compliance release Released only to EAP customers Conditional content for communications Improvements to donation functionality Addition of keywords and keyword search capabilities Improvements to giving history Continued client care and feature depth improvements Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #8

9 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #9

10 Content Comparison Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #10

11 Content Comparison Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #11

12 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #12

13 Applications on Facebook Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #13

14 FreeCause Toolbar Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #14

15 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #15

16 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #16

17 Blackbaud NetCommunity v6.10 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #17

18 UX Improvements Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #18

19 UX Improvements Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #19

20 UX Updates Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #20

21 Conditional Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #21

22 Conditional Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #22

23 Merchant Accounts Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #23

24 Donation Form Dynamic Pledge Calculations Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #24

25 Donation Form Improvements Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #25

26 Tags Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #26

27 Tags Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #27

28 Sneak Peak? Multi Site Management Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #28

29 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #29

30 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #30

31 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #31

32 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #32

33 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #33

34 Blackbaud s Infinity Platform New platform for delivering Blackbaud solutions Multimillion dollar R&D investment (~5 years) Designed to meet the needs of enterprise-level, small, and distributed organizations Products built on Infinity (Shipping): BB Enterprise CRM (Released Q1 07) BB Direct Marketing (Released Q1 07) Research Point (SaaS) (Q1 08) Codename Apex (Q4 09) Currently building out Generation 8 Edge products Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #34

35 MS Tech. Infinity Platform Advocacy ecommerce Online Community Event Fundraising Online Fundraising Management Content Management Major Giving Prospect Research Fundraising Events Volunteer Constituent Management Application Blades Security Batch Client Shell Query Form Services Database Audit Code Tables RIA Services Report Services Catalog System Business Processes WebHealth Monitoring Configuration Mgmt OLAP / ETL Web Services MS SQL Server 2008 ASP.Net Integration Services Reporting Services.Net Framework 3.5 IIS 6,7 Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #35

36 Resources My Blog Netwits ThinkTank Connections The Connector Blackbaud s Conference for Not-For-Profits London Robert McAllen Page #36

37 Questions? Answers? Robert McAllen

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