Deploying a Successful Human Capital Management Solution

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Laurence Greene
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1 Deploying a Successful Human Capital Management Solution

2 Presentation Outline The HCM Problem The New Technology Enabled Solution The CET Solution Product Requirements Specification Best Fit Analyzer Functional gap & custom built mashups HCM Mashup Builder to accelerate development The CET Community Mashup support CET Service Offering & Partners

3 The HCM Problem Problem: No single HCM system ever satisfies all requirements Traditional Approach: Select a principal system of record and then interface to proprietary built specialty products to fill gaps Issue: Integration complexity High costs including multiple hosting fees Multi-skilled training, implementation and support teams Lack of flexibility to respond to change

4 The New Technology Enabled Solution Web 2.0 Service Oriented Architecture The New Way of Assembling an HCM Enabled by the new hosted cloud platform companies can now buy from a software vendor, develop and deploy their own HCM solutions or extend the capability of their current system using component assembly techniques and HCM Mashup Builder Software-as-a-Service Platform-as-a-Service

5 CET s HCM Solution Search and Locate Solution - Bets Fit Analyzer Select the best fit principal system of record Identify best suited add-on products Search by country, delivery platform, and technical features Produce a Component Assembly Map Build-It-Yourself Solution HCM Mashup Builder Fully operational application - database and user interface Force.com platform Common data model Wiki support and collaborative developer community Access to interchangeable components

6 Best Fit Overview CET Client Software Vendor Component Assembly Model

7 Best Fit Overview CET Client Software Vendor 1. GCX Select 2. GCX Declare GCX Database Component Assembly Model HR Cloud Solutions The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

8 Best Fit Overview CET Client Software Vendor 1. GCX Select 2. GCX Declare GCX Database Best Fit Analyzer Component Assembly Model HR Cloud Solutions The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

9 Best Fit Overview CET Client Software Vendor 1. GCX Select 2. GCX Declare GCX Database 3. Best Fit Product List Best Fit Analyzer Component Assembly Model HR Cloud Solutions The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

10 Best Fit Overview CET Client Software Vendor 1. GCX Select 2. GCX Declare GCX Database 3. Best Fit Product List Best Fit Analyzer 4. Functional Gap Solution Component Assembly Model HR Cloud Solutions The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

Best Fit Overview CET Client Software Vendor 1. GCX Select 2. GCX Declare GCX Database 3. Best Fit Product List Best Fit Analyzer 5. Component Assembly Map 4.

11 Best Fit Overview CET Client Software Vendor 1. GCX Select 2. GCX Declare GCX Database 3. Best Fit Product List Best Fit Analyzer 5. Component Assembly Map 4. Functional Gap Solution Component Assembly Model HR Cloud Solutions The Global Component Exchange (GCX) provides a database of HCM functional capability for 700 products from around the world

12 Best Fit Analyzer BFA is a database of HCM product details Customer input to BFA is via GCX Select Force.com portal application Customers specify requirements for single or multiple business units or countries Vendor input to BFA is via GCX Declare 700 products from around the world Vendors either declare product capability or are independently assessed Process available to verify claims

13 Best Fit Analyzer Best Fit Match BFA matches customer weighted requirements against HCM product capability Real-time best fit option display Drill Down Gap Analysis Drill-down gap analysis to identify solutions Link to Wiki static pages for more product and business process information HR Cloud Solutions

14 Best Fit Analyzer What products best fit the client s weighted functional requirements?

15 Best Fit Analyzer Drill Down Gap Analysis What are the functional gaps?

16 HCM Mashup Builder What is it? A development framework A model driven approach to application assembly A series of packaged objects, data validation rules, formulas and components needed to assembly a working system Application development specification for the Force.com platform to extend HCM functional capability Can be used to build custom applications, as a principal system of record, as a data warehouse for reporting or as a portal with plug-in points for specialty solutions

17 HCM Mashup Builder Overview Professional Developer or Business Power User 5. Component Assembly Map Component Assembly Model

18 HR Cloud Solutions HCM Mashup Builder Overview Professional Developer or Business Power User 5. Component Assembly Map 6. HCM Mashup Builder Component Assembly Model

19 HCM Mashup Builder Overview Professional Developer or Business Power User 5. Component Assembly Map 6. HCM Mashup Builder Client Branded HCM Component Assembly Model

20 HCM Mashup Builder Overview Professional Developer or Business Power User 5. Component Assembly Map 6. HCM Mashup Builder Client Branded HCM CET Wiki Component Registry, Validation Rules, Formulas, Picklists, 7. Client Wiki Component Repository Component Assembly Model

21 HCM Mashup Builder How does it work? Customer contacts CET partner to open Salesforce.com account and install HCM Mashup package CET Partner helps install package and set up environment Customer developer works with Force.com application features to build solutions Customer receives access to CET Community Wiki to access component information and collaborate with other developers Customer brands, deploys and maintains their own HCM component solution

22 Advantages of HCM Mashup Builder User controlled Branded as own product and maintained by own team Can add new functional features that HCM vendors consider too small Customer has control of own objects, views, reports and security access Open source, re-usable code and Wiki support Can be deployed to as many users as necessary All the scalability features of the Salesforce.com product Runs on a robust application platform Has all the security features, reporting capability and development / production environments used by the Salesforce.com CRM application

23 HCM Mashup Builder HCM Mashup Builder is supported by a collaborative environment - the CET Community HR Cloud Solutions

24 HCM Mashup Builder The HCM Mashup Builder is developed entirely with Force.com native features. It is suitable for business users as well as developers. There is no need to program it is all point and click. HCM Mashup Builder is supported by a collaborative environment - the CET Community HR Cloud Solutions

HCM Mashup Builder The HCM Mashup Builder is developed entirely with Force.com native features. It is suitable for business users as well as developers.

25 HCM Mashup Builder The HCM Mashup Builder is developed entirely with Force.com native features. It is suitable for business users as well as developers. There is no need to program it is all point and click. If the client is a Salesforce.com customer, using their CRM, the HCM Mashup Builder can be installed and up and running almost immediately on the same hosted platform. Once HCM Mashup Builder is installed the client can start adding custom objects and fields to build company specific applications HCM Mashup Builder is supported by a collaborative environment - the CET Community HR Cloud Solutions

26 Wiki Support The CET Wiki applies the principles of re-usable code to copy and paste from the CET Wiki to the client s HCM Mashup Builder application

maintained by attaching hyperlinks to the Force.com fields.

27 Wiki Support The CET Wiki applies the principles of re-usable code to copy and paste from the CET Wiki to the client s HCM Mashup Builder application Hyperlink to CET Wiki at field level within object Field Note: The link between fields in the HCM Mashup Builder and the CET Wiki is maintained by attaching hyperlinks to the Force.com fields. Clients may wish to apply their own menu structure that may differ from the standard HCM Mashup Builder menu or the CAM structure and the hyperlink avoids the need to manually map the links Picklist values to copy and paste to Force.com application

28 Risk Minimization - It s FREE Salesforce.com offers a FREE Force.com instance to develop applications Before committing to the Force.com platform companies are able to evaluate whether the platform is right for them Visit for more information NOTE: The free Force.com instance has limitations and the HCM Mashup Builder package cannot be installed on the free Force.com version. Companies will need to have an Enterprise edition or greater to use the HCM Mashup Builder

29 HCM Mashup Builder Menu The native Force.com application allows a maximum number of Tabs. To navigate through the system without resorting to Visual Force or external programming the HCM Mashup Builder provides a set of sub-menus to allow further drill down

Process Examples, Views and Report Access Users may click on the Reports box to bring up a list of reports available for the function Users may click on the

30 Process Examples, Views and Report Access Users may click on the Reports box to bring up a list of reports available for the function Users may click on the Business Process box to bring up process flow diagrams as examples Users may click on the View Records box to bring up a list of views available and edit if they wish

HCM Mashup Builder CAM Components HR Cloud Solutions www.hrcloudsolutions.com The Force.

31 HCM Mashup Builder CAM Components HR Cloud Solutions The Force.com components that can be assembled to produce a working HCM system can be transactions that update the database and apply objects, fields, data validation rules, picklists, etc. or they can be a view of the data or a report. The diagram below illustrates the role views and reports play to support business processes.

32 The CAM View Components HCM Mashup Builder users can select a view of the system data. The views can be edited to add or delete fields. Views are based on objects and each object can contain multiple views of the data Drop down view menu in the HCM Mashup Builder

33 Component Views The View facility allows clients to select records or view records displayed in any order

HCM Mashup Builder Contains the CAM Reports HR Cloud Solutions www.hrcloudsolutions.

34 HCM Mashup Builder Contains the CAM Reports HR Cloud Solutions The report library that extracts information from the HCM Mashup Builder database is packaged with the application and installed on the client s Force.com instance Note: There are over 200 reports assembled into the 33 folders that represent the CAM structure and HR business functions

35 Report Folders The 33 report folders contain the CAM components that are defined as reports

36 Report Folder Contents HCM Mashup Builder users can choose a report from the CAM structured report folders or build a new one

HCM Mashup Builder as a Portal As well as providing a development platform to extend HCM functional capability HCM Mashup Builder can act as a portal to provide a system entry

37 HCM Mashup Builder as a Portal As well as providing a development platform to extend HCM functional capability HCM Mashup Builder can act as a portal to provide a system entry point and integrate with a company s principal system of record and any other specialty products by mapping to the object database consistent with the Component Assembly Model

Component Assembly Model and provides an opportunity for community members to buy, exchange, or develop their own

38 Competitive Edge Technology s CET Community CET provides a Wiki for developers and HR business professionals to market their component products or develop their own mashups The Commercial Component Registry structure is based on CET s Component Assembly Model and provides an opportunity for community members to buy, exchange, or develop their own component products. Members can copy and paste formulas, picklists, and other Force.com building blocks into their own application

The Role of the Component Assembly Model The Component Assembly Model provides a defined framework for mashup application development on the Force.

39 The Role of the Component Assembly Model The Component Assembly Model provides a defined framework for mashup application development on the Force.com platform to solve the functional gap between HCM system of record capability and client requirements. Clients can extend the capability of their principle HCM solution product or build their own entire solution.

40 Component Assembly Model (CAM) CAM is a common data model for HCM CAM plays a central role in the CET ecosystem GCX Select, GCX Declare and HCM Mashup Builder are all based on the CET Component Assembly Model (CAM) CAM has evolved for the Human Resource Component Application Standard (HR-CSAS) first published in 2004 for the On-Premise environment and now designed for the On-Demand Force.com platform CAM is used by the Global Component Exchange (GCX), the Global Component Factory (GCF) and the Commercial Component Registry (CCR)

41 Component Assembly Model The Component Assembly Model is built for the Platform-as-a-Service environment and based on the principles of Component-Based Development

42 Component Assembly Model The Component Assembly Model is built for the Platform-as-a-Service environment and based on the principles of Component-Based Development Components can be built by developers in their own Force.com environment (based on the object structure of the CAM) and packaged and integrated into the client s Force.com instance

Development Components can be built by developers in their own Force.

43 Component Assembly Model The Component Assembly Model is built for the Platform-as-a-Service environment and based on the principles of Component-Based Development Components can be built by developers in their own Force.com environment (based on the object structure of the CAM) and packaged and integrated into the client s Force.com instance

44 Component Assembly Model Based on HR Business Process The Component Assembly Model is based on business process: The Wiki contains over 40 examples

45 Component Assembly Model Menu Structure The Component Assembly Model goes down to the data level and provides Force.com object and field descriptions for developers

46 Component Assembly Model Expansion Members of the CET Community can paste comments on the CET Wiki to request additional items for the Component Assembly Model

47 CET & Partners Service Offering Specify Requirements Customer works with CET consultant or partner to specify requirements using GCX Select Partner registers customer and receives log-in account(s) for 2 months per customer Partner notifies CET when input complete Best Fit Solution CET arranges Go-To-Meeting session to run BFA real-time and identify best options Alternately partner requests Component Assembly Map to use with HCM Mashup Builder HCM Mashup Builder CET partners with organizations to install and deploy HCM Mashup Builder Installation may be done remotely by Force.com package

HCM Product Selection & HCM Mashup Builder Deployment HR Cloud Solutions www.hrcloudsolutions.

world to help clients determine HCM needs and deploy the HCM Mashup Builder product, if required Jeitosa use

48 HCM Product Selection & HCM Mashup Builder Deployment HR Cloud Solutions CET has partners with global deployment capability Jeitosa has a network of consultants throughout the world to help clients determine HCM needs and deploy the HCM Mashup Builder product, if required Jeitosa use the CET requirements specification, GCX database and best Fit Analyzer as the backbone of their ODSE (On-Demand Solution Evaluation) tool. Jeitosa is an experienced HCM implementation company and a partner with the Workday product and has assisted clients in Europe and the USA to successfully deploy the Workday application.

49 Further Information Data Sheets Best Fit Analyzer CET Community HCM Mashup Builder White Papers Platform-as-a-Service the New Horizon for HR HCM Component Assembly Contact Us