Riverbed Central Management Console Virtual Edition Installation Guide. Version 8.5 September 2013

Transcription

1 Riverbed Central Management Console Virtual Edition Installation Guide Version 8.5 September 2013

2 2013 Riverbed Technology. All rights reserved. Riverbed, Cloud Steelhead, Granite, Interceptor, RiOS, Steelhead, Think Fast, Virtual Steelhead, Whitewater, Mazu, Cascade, Shark, AirPcap, BlockStream, SkipWare, TurboCap, WinPcap, Wireshark, TrafficScript, FlyScript, WWOS, and Stingray are trademarks or registered trademarks of Riverbed Technology, Inc. in the United States and other countries. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology. All other trademarks used herein belong to their respective owners. The trademarks and logos displayed herein cannot be used without the prior written consent of Riverbed Technology or their respective owners. Akamai and the Akamai wave logo are registered trademarks of Akamai Technologies, Inc. SureRoute is a service mark of Akamai. Apple and Mac are registered trademarks of Apple, Incorporated in the United States and in other countries. Cisco is a registered trademark of Cisco Systems, Inc. and its affiliates in the United States and in other countries. EMC, Symmetrix, and SRDF are registered trademarks of EMC Corporation and its affiliates in the United States and in other countries. IBM, iseries, and AS/400 are registered trademarks of IBM Corporation and its affiliates in the United States and in other countries. Linux is a trademark of Linus Torvalds in the United States and in other countries. Microsoft, Windows, Vista, Outlook, and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and in other countries. Oracle and JInitiator are trademarks or registered trademarks of Oracle Corporation in the United States and in other countries. UNIX is a registered trademark in the United States and in other countries, exclusively licensed through X/Open Company, Ltd. VMware, ESX, ESXi are trademarks or registered trademarks of VMware, Incorporated in the United States and in other countries. This product includes software developed by the University of California, Berkeley (and its contributors), EMC, and Comtech AHA Corporation. This product is derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm. NetApp Manageability Software Development Kit (NM SDK), including any third-party software available for review with such SDK which can be found at and are included in a NOTICES file included within the downloaded files. For a list of open source software (including libraries) used in the development of this software along with associated copyright and license agreements, see the Riverbed Support site at https//support.riverbed.com. This documentation is furnished AS IS and is subject to change without notice and should not be construed as a commitment by Riverbed Technology. This documentation may not be copied, modified or distributed without the express authorization of Riverbed Technology and may be used only in connection with Riverbed products and services. Use, duplication, reproduction, release, modification, disclosure or transfer of this documentation is restricted in accordance with the Federal Acquisition Regulations as applied to civilian agencies and the Defense Federal Acquisition Regulation Supplement as applied to military agencies. This documentation qualifies as commercial computer software documentation and any use by the government shall be governed solely by these terms. All other use is prohibited. Riverbed Technology assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. Riverbed Technology 199 Fremont Street San Francisco, CA Phone: Fax: Web: Part Number

3 Contents Preface...1 About This Guide...1 Audience...1 Document Conventions...2 Product Dependencies and Compatibility...2 Product Licensing...3 Networking Requirements...3 Hardware Requirements for VMware Infrastructure Client (VIC)...3 Hardware Requirements Per CMC-VE Instance...3 Third-Party Software Requirements...4 SNMP-Based Management Compatibility...4 Additional Resources...4 Release Notes...4 Riverbed Documentation and Support Knowledge Base...5 Safety Guidelines...5 Contacting Riverbed...5 Internet...5 Technical Support...5 Professional Services...5 Documentation...6 Chapter 1 - Overview of the CMC-VE...7 Overview of the CMC-VE...7 VMware ESX and ESXi...8 Chapter 2 - Installing the CMC-VE...9 Completing the Configuration Checklist...9 Installing the CMC-VE...10 Installing with the VMware VI Client (ESX v4.1)...10 Installing with the VMware vsphere Client (ESX/ESXi v4.1 and v5.0)...11 Completing the Initial Configuration...11 Riverbed Central Management Console Virtual Edition Installation Guide iii

4 Contents Verifying Your Connections...13 Logging In to the CMC-VE...13 Index...15 iv Riverbed Central Management Console Virtual Edition Installation Guide

5 Preface Welcome to the Riverbed Central Management Console Virtual Edition Installation Guide. Read this introduction for an overview of the information provided in this guide and the documentation conventions used throughout, hardware and software dependencies, additional reading, and contact information. This preface includes the following sections: About This Guide on page 1 SNMP-Based Management Compatibility on page 4 Additional Resources on page 4 Contacting Riverbed on page 5 About This Guide The Riverbed Central Management Console Virtual Edition Installation Guide describes how to install and configure the Central Management Console (CMC-VE). This guide includes information relevant to the following products: Riverbed Optimization System (RiOS) Riverbed Steelhead appliance (Steelhead appliance) Riverbed Steelhead CX appliance (Steelhead CX) Riverbed Steelhead EX appliance (Steelhead EX) Riverbed Central Management Console (CMC) Audience This guide is written for storage and network administrators with familiarity administering and managing WANs using common network protocols such as TCP, CIFS, HTTP, FTP, and NFS. Riverbed Central Management Console Virtual Edition Installation Guide 1

6 Preface Product Dependencies and Compatibility Document Conventions This manual uses the following standard set of typographical conventions to introduce new terms, illustrate screen displays, and describe command syntax. Convention italics boldface Courier Meaning Within text, new terms and emphasized words appear in italic typeface. Within text, CLI commands and GUI controls appear in bold typeface. Code examples appear in Courier font: amnesiac > enable amnesiac # configure terminal < > Values that you specify appear in angle brackets: interface <ipaddress> [ ] Optional keywords or variables appear in brackets: ntp peer <addr> [version <number>] { } Required keywords or variables appear in braces: {delete <filename> upload <filename>} The pipe symbol represents a choice to select one keyword or variable to the left or right of the symbol (the keyword or variable can be either optional or required): {delete <filename> upload <filename>} Product Dependencies and Compatibility The following section summarizes the implementation requirements for the CMC-VE. Product Licensing on page 3 Networking Requirements on page 3 Hardware Requirements for VMware Infrastructure Client (VIC) on page 3 Hardware Requirements Per CMC-VE Instance on page 3 Third-Party Software Requirements on page 4 2 Riverbed Central Management Console Virtual Edition Installation Guide

7 Product Dependencies and Compatibility Preface Product Licensing All licensing must be properly in place. A missing base license can cause the CMC-VE to go into a critical state. However, appliances can still be managed if appliance licenses are valid and available. You need to have valid licenses installed on all appliances that you want to manage with the CMC-VE. A missing base license on an appliance can cause the CMC s health to become critical and (temporarily) invalidate the other licenses that prevents management of appliances. Networking Requirements You can access each CMC-VE instance through HTTP, HTTPS, or SSH. You can configure the default access protocol in the Management Console. For details, see the Riverbed Central Management Console User s Guide. For Steelhead appliance management, each CMC-VE instance requires port 80 and port 443 inbound from the Steelhead appliances and port 22 outbound from each CMC-VE instance to Steelhead appliances. Hardware Requirements for VMware Infrastructure Client (VIC) The installation process requires accessing the VIC on a Windows workstation. For requirements, see the VMware documentation. Hardware Requirements Per CMC-VE Instance The CMC-VE appliance consists of 3 VMDK files. Hard disk 1 contains the operating system. The default value is 22 GB. Hard disk 2 is for statistics storage and should be provisioned according to the table below. The default value is 5 GB. The minimum allocation value is 8 GB. Hard disk 3 is for RSP image and package management and should be provisioned based on total size of the image and package files. The default value is 2 GB. The total data store space required for the CMC-VE appliance is the sum of the 3 VMDK files with a minimum value of 32 GB to a maximum of over 400 GB. The following table describes the minimum hardware requirements per CMC-VE instance. Number of Appliances Managed Hard disk 2 RAM CPU (effective) Up to 10 8 GB 2 GB 1 core, 1 GHz Up to GB 2 GB 1 core, 1 GHz Up to GB 2 GB 2 cores, 1 GHz Up to 250* 125 GB 4 GB 2 cores, 2 GHz Up to 500* 250 GB 4 GB 2 cores, 2 GHz Up to 2000* 400 GB 8 GB 4 cores, 4 GHz * Use the 64-bit CMC-VE appliance when managing over 100 appliances. Riverbed Central Management Console Virtual Edition Installation Guide 3

8 Preface SNMP-Based Management Compatibility Third-Party Software Requirements The following table describes the third-party software requirements for the CMC-VE. Component Description VMware VMware ESX and ESXi v4.1 or v5.0 Web browser The Central Management Console has been tested with Mozilla Firefox version v10.0, Mozilla Firefox Extended Support Release v10.0, and Microsoft Internet Explorer v7.0 and v8.0. Note: JavaScript and cookies must be enabled in your Web browser. SNMP-Based Management Compatibility The Steelhead appliance supports a proprietary Riverbed MIB accessible through SNMP. SNMPv1 (RFCs 1155, 1157, 1212, and 1215), SNMPv2c (RFCs 1901, 2578, 2579, 2580, 3416, 3417, and 3418), and SNMPv3 are supported, although some MIB items might be accessible only through SNMPv3 and SNMPv2. SNMP support enables the Central Management Console to be integrated into network management systems such as Hewlett-Packard OpenView Network Node Manager, BMC Patrol, and other SNMP-based network management tools. Additional Resources This section describes resources that supplement the information in this guide. This section includes the following topics: Release Notes on page 4 Riverbed Documentation and Support Knowledge Base on page 5 Release Notes The online software release notes supplement the information in this manual. The release notes are available in the Software section of the Riverbed Support site at The following table describes the release notes. Online File <product>_<version_number> <build_number>.pdf Purpose Describes the product release and identifies fixed problems, known problems, and work-arounds. This file also provides documentation information not covered in the guides or that has been modified since publication. Examine this file before you begin installation and configuration. It contains important information about this release of the Central Management Console. 4 Riverbed Central Management Console Virtual Edition Installation Guide

9 Safety Guidelines Preface Riverbed Documentation and Support Knowledge Base For a complete list and the most current version of Riverbed documentation, go to the Riverbed Support site at The Riverbed Knowledge Base is a database of known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at Safety Guidelines Follow the safety precautions outlined in the Safety and Compliance Guide when installing and setting up your equipment. Important: Failure to follow these safety guidelines can result in injury or damage to the equipment. Mishandling of the equipment voids all warranties. Read and follow safety guidelines and installation instructions carefully. Many countries require the safety information to be presented in their national languages. If this requirement applies to your country, consult the Safety and Compliance Guide. The guide contains the safety information in your national language. Before you install, operate, or service Riverbed products, you must be familiar with the safety information associated with them. Refer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in the product documentation. Contacting Riverbed This section describes how to contact departments within Riverbed. Internet You can learn about Riverbed products at Technical Support If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling RVBD-TAC ( ) in the United States and Canada or outside the United States. You can also go to Professional Services Riverbed has a staff of professionals who can help you with installation, provisioning, network redesign, project management, custom designs, consolidation project design, and custom coded solutions. To contact Riverbed Professional Services, proserve@riverbed.com or go to services-training/#consulting_services. Riverbed Central Management Console Virtual Edition Installation Guide 5

10 Preface Contacting Riverbed Documentation The Riverbed Technical Publications team continually strives to improve the quality and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about its online documentation or printed materials. Send documentation comments to 6 Riverbed Central Management Console Virtual Edition Installation Guide

11 CHAPTER 1 Overview of the CMC-VE This chapter provides an overview of the CMC-VE: a virtualized release of the CMC specifically designed for customers (such as Managed Service Providers) and users who need to centrally manage multiple, separate deployments of the Riverbed system on behalf of their customers. This chapter includes the following sections: Overview of the CMC-VE on page 7 VMware ESX and ESXi on page 8 Overview of the CMC-VE The CMC-VE facilitates the following essential administration tasks as a multi-tenant solution for managing deployments of the Riverbed system across parallel network environments. Configuration - The CMC-VE enables you to automatically configure new Steelhead appliance groups or to send configuration settings to appliances in remote offices. The CMC-VE utilizes configuration objects (policies and groups) to facilitate centralized configuration and reporting. Monitoring - The CMC-VE provides both high-level status of and detailed statistics about the performance of Steelhead appliances and enables you to configure event notification for managed Steelhead appliances. Management - The CMC-VE enables you to start, stop, restart, and reboot remote Steelhead appliances. You can also schedule jobs to send software upgrades and configuration changes to remote appliances or to collect logs from remote Steelhead appliances. Partial Federation - You can put any appliance into branch-managed mode to prevent configuration changes or maintenance operations from the CMC-VE. The CMC-VE continues to monitor and gather statistics from appliances that are branch managed. Operations History - The Operations History page lists all of the actions related to configuring Steelhead appliances that have been performed and tells you if they were successful or not. Multiple Instances - The CMC-VE is a virtual appliance and is installed in your VMware ESX and ESXi cluster. You can run multiple CMC-VE instances, provided that the ESX and ESXi platform has sufficient hardware resources and the appropriate licenses are available. Riverbed Central Management Console Virtual Edition Installation Guide 7

12 Overview of the CMC-VE VMware ESX and ESXi VMware ESX and ESXi VMware ESX and ESXi are virtualization platforms that enable you to install and run the Central Management Console as a virtual appliance. For details about VMware ESX and ESXi, see For details about implementation requirements for the CMC-VE, see Product Dependencies and Compatibility on page 2. 8 Riverbed Central Management Console Virtual Edition Installation Guide

13 CHAPTER 2 Installing the CMC-VE This chapter describes how to install and configure the Central Management Console Virtual Edition (CMC- VE). CMC-VE v8.0 requires CMC-VE models 8001 (32-bit) or 8151 (64-bit). This chapter includes the following sections: Completing the Configuration Checklist on page 9 Installing the CMC-VE on page 10 Completing the Initial Configuration on page 11 Verifying Your Connections on page 13 Logging In to the CMC-VE on page 13 Completing the Configuration Checklist This section lists the parameters you specify to complete the initial configuration of the CMC-VE and to register remote Steelhead appliances. Be prepared to provide values for the parameters listed in the following checklist. Appliance Parameter Your Value CMC Appliance Hostname IP address Netmask Default gateway DNS Server Domain Name Riverbed Central Management Console Virtual Edition Installation Guide 9

14 Installing the CMC-VE Installing the CMC-VE Appliance Parameter Your Value Remote Steelhead Appliances Serial number Version IP address or hostname User name Password Installing the CMC-VE This section describes the procedures for installing the virtual machine package obtained from Riverbed. The CMC-VE appliance supports both VMware ESX v4.1 and v5.0. However, installation procedures vary depending on whether you are using VMware VI or vsphere Client. The CMC-VE is provided by Riverbed as both an OVA file for ESX 5.0 and newer systems, and a zip file that contains the VMX and VMDK files for ESX 4.1 that are necessary to create the virtual machine. Important: If you are using the vsphere Client, Riverbed recommends you install from the OVA file. Important: If you are using the VMware VI Client with ESX v4.1, you must install the package as a zip file. If you are using the vsphere Client, Riverbed recommends installing from an OVA file. This section includes the following sections: Installing with the VMware VI Client (ESX v4.1) on page 10 Installing with the VMware vsphere Client (ESX/ESXi v4.1 and v5.0) on page 11 Installing with the VMware VI Client (ESX v4.1) This section describes the procedure for installing the CMC-VE appliance using the VMware VI Client (ESX v4.1). To install with the VMware VI Client 1. Map the intended ESX datastore as a network drive for the Windows system. 2. Open the VMware vsphere Client. 3. Choose View > Inventory > Datastores. 4. Click Browse Datastore. 5. Navigate to the CMC-VE file. 10 Riverbed Central Management Console Virtual Edition Installation Guide

15 Completing the Initial Configuration Installing the CMC-VE 6. Right-click the file icon, select Add to Inventory, and provide any details required by the ESX server. Installing with the VMware vsphere Client (ESX/ESXi v4.1 and v5.0) This section describes the procedure for installing the CMC-VE appliance from an OVA package using the VMware vsphere Client (ESX/ESXi v4.1 and v5.0). To install with the VMware vsphere Client 1. Obtain the OVA package from the Downloads section of the Riverbed Support web site at support.riverbed.com. (Access requires registration.) 2. Open the VMware vsphere Client. 3. In the left column, select an ESX 5.0 host. 4. Choose File > Deploy OVF Template. 5. Select one of the following methods: To install from a location served by a Web server, select Deploy from URL and specify the URL to the.ova file referenced in Step 1. Deploying directly from is not supported. To install from a location served by a file server, select Deploy from File and point to the.ova file referenced in Step Click Next. 7. Follow the prompts for the following configurations: Name and Location - Specify a suitable name for the CMC-VE appliance. Datastore - Select the preferred datastore from the list. Network Mapping - For both the Primary and Aux interfaces, specify the destination networks. 8. Click Finish to complete the installation. 9. For more information on hardware requirements, see Hardware Requirements Per CMC-VE Instance on page 3. Completing the Initial Configuration This section describes how to complete the initial configuration of the CMC-VE. To configure the CMC-VE 1. After you log in to the CMC-VE as administrator, the system prompts you to start the configuration wizard. Enter yes at the system prompt: Riverbed Central Management Console Virtual Edition Installation Guide 11

16 Installing the CMC-VE Completing the Initial Configuration Configuration wizard. Do you want to use the wizard for initial configuration? yes 2. Complete the configuration wizard steps as described in the following table. Tip: Press Enter to enter the default value. If you mistakenly answer no, you can start the configuration wizard by entering configuration jump-start at the system prompt. Tip: Press? for help. Press CTRL-B to go back to the previous step. Wizard Prompt Description Example Step 1: Host Name? Enter the hostname for the CMC-VE. Step 1: Hostname? minna Step 2: Use DHCP? You are given the option to enable the DHCP to automatically assign an IP address to the primary interface for the CMC-VE. Riverbed recommends that you do not set DHCP. The default value is no. Step 2: Use DHCP? no Step 3: Primary IP address? Enter the IP address for the CMC-VE. Step 3: Primary IP address? Step 4: Netmask? Step 5: Default gateway? Step 6: Primary DNS server? Step 7: Domain name? Step 8: Admin password? Enter the netmask for the network on which the CMC-VE is to reside. Enter the default gateway for the network on which the CMC-VE is to reside. Enter the primary DNS server for the network on which the CMC-VE is to reside. Enter the domain name for the network on which the CMC-VE is to reside. If you set a domain name, you need not specify the domain names when you set up remote appliances to be managed by the CMC-VE. Note: When you configure DNS server settings, map riverbedcmc to the IP address for the CMC-VE. Riverbed strongly recommends that you change the default password at this time. The password must be minimum of 6 characters. The default administrator password is password. Step 4: Netmask? Step 5: Default gateway? Step 6: Primary DNS server? Step 7: Domain name? example.com Step 8: Admin password? xxxyyy 3. The system confirms your settings. 12 Riverbed Central Management Console Virtual Edition Installation Guide

17 Verifying Your Connections Installing the CMC-VE You have entered the following information: 1. Hostname: minna 2. Use DHCP: no 3. Primary IP address: Netmask: Default gateway: Primary DNS server: Domain name: example.com 8. Admin password: xxxyyy To change an answer, enter the step number to return to. Otherwise hit <enter> to save changes and exit. Choice: The CMC-VE configuration wizard automatically saves your initial configuration settings. 4. To log out of the system, enter the following command at the system prompt: # exit Verifying Your Connections This section describes how to verify that you have properly connected the CMC-VE. To verify your connections 1. From a remote host, connect to the CLI. At the system prompt, enter one of the following commands: ssh admin@host.domain or ssh admin@ipaddress 2. When you are prompted for a password, specify the administrator password you set when you ran the configuration wizard. 3. At the system prompt, enter ping commands to verify the connections: ping -I <primary-ip-address> <primary-default-gateway> Logging In to the CMC-VE This section describes how to log in to the CMC-VE. You can connect to the CMC-VE through any supported Web browser. To connect to the CMC-VE, you must know the host, domain, and administrator password that you assigned during the initial setup of the CMC- VE. Note: Cookies and JavaScript must be enabled in your browser. Riverbed Central Management Console Virtual Edition Installation Guide 13

18 Installing the CMC-VE Logging In to the CMC-VE To log in to the CMC-VE 1. Enter the URL for the CMC-VE in the location box of your browser: protocol://host.domain Where: protocol is http or https. The secure HTTPS uses SSL protocol to ensure a secure environment. If you use HTTPS to connect, you are prompted to inspect and verify the SSL key. host is the IP address or hostname you assigned to the CMC-VE during the initial configuration. If your DNS server maps the IP address to a name, you can specify the DNS name. domain is the full domain name for the CMC-VE. The CMC-VE graphical user interface appears, displaying the Login page. 2. In the Username text box, the default account admin appears. You must specify the account admin when you first log in. Optionally, at a later time, you can configure the monitor user name, RADIUS users, or TACACS+ users. For detailed information, see the Riverbed Central Management Console User s Guide. 3. In the Password text box, type the password you assigned in the CMC-VE configuration wizard. 4. Click Log In to log in and display the Home page. 14 Riverbed Central Management Console Virtual Edition Installation Guide

19 Index A Appliance, logging in 13 Appliance, overview of 7 C CMC-VE, overview 7 Configuration checklist 9 Configuration wizard, completing 11 Configuration, initial 11 Connections, verifying 13 Support knowledge base 5 T Technical support, contacting 5 V VI Client 10 VMware 3, 4 vsphere Client 10, 11 D Documentation 6 Documentation, contacting 6 Documentation, conventions 2 E ESXi 4, 8 Ethernet network compatibility 4 H Hardware requirements 3 I Initial configuration 11 K Known issues 5 N Network requirements 3 O Online documentation 5 OVA 10 P Product licensing 3 Professional services 5 Professional services, contacting 5 R Related reading 5 Release notes 4 Riverbed, contacting 5 S Safety guidelines 5 SNMP compatibility 4 Software requirements 4 Riverbed Central Management Console Virtual Edition Installation Guide 15