Wi-Fi Configuration Guide

Transcription

1 Wi-Fi Configuration Guide NCR RealPOS 7197 Receipt Printer B Issue A

2 The product described in this book is a licensed product of NCR Corporation. NCR is a registered trademark of NCR Corporation. NCR RealPOS is a trademark of NCR Corporation in the United States and/or other countries. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice must be included. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: Manager, Information Solutions Group NCR Corporation Discovery Centre, 3 Fulton Road Dundee, DD2 4SW Scotland Internet Address: Copyright 2014 By NCR Corporation Duluth, GA U.S.A. All Rights Reserved

3 3 Table of Contents Configuring a Wi-Fi Printer Introduction 1 Configuring Directly on the POS Network 1 Connecting the Printer 1 Select an Existing Network 5 Pre-Configuring the Printer 6 Connecting a Wi-Fi Device to the Printer 6 Security Settings 10 No Security 10 WEP Security 11 WPA/WPA2 Personal Security 12 WPA/WPA2 Enterprise Security 13 Final Installation 15 Signal Strength 15 Network Connection 15 Limited AP Settings 16 Administrative Settings 18 Resetting the Printer EEPROM to Factory Defaults 19 Revision Record Issue Date Remarks A Sep 2014 First Issue

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5 Configuring a Wi-Fi Printer Introduction This document provides procedures how to configure a Wi-Fi printer for a POS network. There are two ways to accomplish this. Install/configure the printer directly on the POS network Pre-configure the printer at a remote location Configuring Directly on the POS Network In order to configure a Wi-Fi printer for a POS network you need to acquire the following network information in advance. POS Network ID (SSID) Security Type Connecting the Printer Security Password Access to Security Certificates (if applicable) 1. Place the printer in a location where it can be connected to the POS network. 2. Connect the printer to power. 3. Print a diagnostic page by simultaneously pressing the Paper Feed Button and closing the receipt cover. 4. Note the printer serial number located on the top of the diagnostic page.

6 2 Configuring a Wi-Fi Printer 5. On the network workstation open the dialog for Choosing a Network and note the Printer Serial Number in the list. This is the Printer SSID (WF+[serial number]. 6. Connect to the Printer SSID. Example: For Windows, click [Printer SSID] >> Connect.

7 Configuring a Wi-Fi Printer 3 7. Note the Printer IP Address on the Diagnostic Printout. 8. Open an internet browser on the workstation and enter the Printer IP Address in the Browser Address Bar >> Enter 9. Enter the User Name and Password and click OK. User Name: admin Password: admin

8 4 Configuring a Wi-Fi Printer Device Setup is the main menu of the configuration setup, with the following options. Client Settings - wireless and network selection and setup Limited AP Settings - Access Point mode settings Operation Mode Selection - (Not used) Administrator Settings - administrator and password control 10. Click Client Settings. The Client Settings menu is used to configure the printer to conform to the POS network environment; SSID, Security, IP address, etc. 11. Click Select an Existing Network.

9 Configuring a Wi-Fi Printer 5 Select an Existing Network Use this method if you are configuring locally on the POS network. 1. Click Select an Existing Networks. 2. All existing Access Points are listed in a table. Choose the Access Point to connect to and click Select. Note: Install the printer in a location where the signal strength shown in the table is -65 db or higher (toward positive numbers). 3. Go to the Security Settings section to complete the network configuration.

10 6 Configuring a Wi-Fi Printer Pre-Configuring the Printer Use the procedures in this section when you want to configure the printer at a remote location (lab) and then connect the printer to the POS network later. You need a Wi-Fi device and the following network information in advance. POS Network ID (SSID) Security Type Security Password Access to Security Certificates (if applicable) Connecting a Wi-Fi Device to the Printer 1. Connect the printer to power. 2. Print a diagnostic page by simultaneously pressing the Paper Feed Button and closing the receipt cover. 3. Note the printer serial number located on the top of the diagnostic page.

11 Configuring a Wi-Fi Printer 7 4. On a Wi-Fi enabled device open the dialog for Choosing a Network and note the Printer Serial Number in the list. This is the Printer SSID (WF+[serial number]. 5. Connect to the Printer SSID. Example: For Windows, click [Printer SSID] >> Connect.

12 8 Configuring a Wi-Fi Printer 6. Note the Printer IP Address on the Diagnostic Printout. 7. Open an internet browser on the Wi-Fi device and enter the Printer IP Address in the Browser Address Bar >> Enter 8. Enter the User Name and Password and click OK. User Name: admin Password: admin

13 Configuring a Wi-Fi Printer 9 Device Setup is the main menu of the configuration setup, with the following options. Client Settings - wireless and network selection and setup Limited AP Settings - Access Point mode settings Operation Mode Selection - (Not used) Administrator Settings - administrator and password control 9. Click Client Settings. The Client Settings menu is used to configure the printer to conform to the POS network environment; SSID, Security, IP address, etc. 10. Click Manual Configuration to Join a Network.

14 10 Configuring a Wi-Fi Printer Security Settings No Security 1. Click the Security menu down arrow and select No Security. 2. Click Advanced Options. 3. Select the method how to obtain an IP address. Acquire IP Address automatically (DHCP) or Static IP Address (enter data) 4. Select Next to show the summary of your selection. 5. If the summary is correct click Save. 6. Click Apply Settings

15 Configuring a Wi-Fi Printer 11 WEP Security 1. Click the Security menu down arrow and select WEP. 2. Enter the WEP key. 3. Click Advanced Options. 4. Select the method how to obtain an IP address. Acquire IP Address automatically (DHCP) or Static IP Address (enter data) 5. Select Next to show the summary of your selection. 6. If the summary is correct click Save. 7. Click Apply Settings

16 12 Configuring a Wi-Fi Printer WPA/WPA2 Personal Security 1. Click the Security menu down arrow and select WPA/WPA2 Personal. 2. Enter the Passphrase. 3. Select the method how to obtain an IP address. Acquire IP Address automatically (DHCP) or Static IP Address (enter data) 4. Select Next to show the summary of your selection. 5. If the summary is correct click Save. 6. Click Apply Settings

17 Configuring a Wi-Fi Printer 13 WPA/WPA2 Enterprise Security 1. Click the Security menu down arrow and select WPA/WPA2 Enterprise. 2. Enter the EAP Type, EAP Username, and EAP Password. 3. Skip the Time Settings section. 4. Click Upload Certificates.

18 14 Configuring a Wi-Fi Printer 5. Click the Browse buttons to locate the certificates and then click Upload. Note: The certificates must be in DER format and must be less than 2K bytes. 6. Click Advanced Options. 7. Select the method how to obtain an IP address. Acquire IP Address automatically (DHCP) or Static IP Address (enter data) 8. Select Next to show the summary of your selection. 9. If the summary is correct click Save. 10. Click Apply Settings

19 Configuring a Wi-Fi Printer 15 Final Installation Signal Strength When the printer is installed in its final operating location verify the network signal strength is -65 db or higher (toward positive numbers) after connecting the printer. The signal strength can be found on the diagnostic form. Network Connection If the printer does not connect to the network the IP Address indicated on the diagnostic form will be empty ( ). The printer should beep once when it is powered up, indicating it is connected to the network. When connected it shows an IP address.

20 16 Configuring a Wi-Fi Printer Limited AP Settings By default, the printer is in Access Point Mode, no security, DHCP. These settings can be changed in this option. 1. Click Limited AP Settings. 2. Click the Security menu down arrow and select WEP. 3. Enter the WEP key. 4. Click Advanced Options.

21 Configuring a Wi-Fi Printer Select the method how to obtain an IP address. Acquire IP Address automatically (DHCP) or Static IP Address (enter data) 6. Select Next to show the summary of your selection. 7. If the summary is correct click Save. 8. Click Apply Settings.

22 18 Configuring a Wi-Fi Printer Administrative Settings This option is used to change the Administrator login and password. 1. Click Administrator Settings. 2. Enter the Administrator Username. 3. Enter the Administrator Password (at lease 4 characters). 4. Confirm the Password. 5. Click Save & Apply.

23 Configuring a Wi-Fi Printer 19 Resetting the Printer EEPROM to Factory Defaults In the event the printer becomes disconnected during the configuration process you may find it necessary to reset it to factory Access Mode. This is none in the Printer Diagnostics Mode. 1. Disconnect power to the printer. 2. There are a pair of DIP switches that can be access from the bottom of the printer. Set Switch 1 to the ON position.

24 20 Configuring a Wi-Fi Printer 3. While holding the Receipt Feed Button down, connect power to the printer. Hold the Receipt Feed Button down until you get a diagnostic printout. 4. At the Main Menu enter 8 short clicks. 5. Enter 1 long click to reset the EEPROM. 6. Disconnect power to the printer. 7. Set Switch 1 to the OFF position. 8. Connect power to the printer.