CITY OF SAN ANTONIO invites applications for the position of: Web Design Senior Analyst

Transcription

1 CITY OF SAN ANTONIO invites applications for the position of: Web Design Senior Analyst SALARY: $ $37.24 Hourly $51, $77, Annually OPENING DATE: 02/23/17 CLOSING DATE: 03/23/17 11:59 PM Grant Funded: No Work Hours: 7:45 a.m. - 4:30 p.m., Monday - Friday JOB SUMMARY: Under general direction, is responsible for working with respective business units to develop web page design and content, and to maintain existing web pages and sites. Also responsible for creating and maintaining web front-end appearance and navigation. Exercises no supervision. ESSENTIAL JOB FUNCTIONS: Requirements and Design: Participates in, and sometimes facilitates client sessions and interactive design sessions. Collects, reviews, and assists in refining client requirements. Participates in design and navigation strategy sessions. Web Page and Content Development: Creates, enhances or modifies complex web pages and web content according to client requirements while adhering to organizational design guidelines. Utilizes advanced techniques of web editors, web generators and graphical elements to create web content and to produce site info map and, eventually, clickable prototypes. Fluent in usability techniques and disciplines. Graphics and Image Creation: Creates and assembles graphics and images. Performs freeform drawing or creation of images/graphics. Uses photographic library to grab images and integrate into the web design. Web Standards: Ensures the design of the web page layout adheres to the organization's appearance and navigation standards. Web Standards Documentation: Maintains and reviews documentation that outlines internal processes regarding specifications and standards for developing web content. Testing: Assists in the design, development and implementation of usability testing practices and user interface best practices. Develops and executes usability test plans to ensure web pages adhere to usability practices. Emerging Technology: Keeps current on new technology. Assesses new standards, technologies and trends to formulate strategies for enhancing web sites. Coaching and Mentoring: Provides mentoring to less experience staff, as required. Performs related duties and fulfills responsibilities as required.

2 JOB REQUIREMENTS: Bachelor's degree from an accredited college or university. Two (2) years of Web Design work/training experience. PREFERRED QUALIFICATIONS: Knowledge and proficiency in user experience strategy and visual design utilizing User Centered Design Methodologies for web, mobile, and other digital delivery platforms to create the most possible seamless experiences for users. Knowledge of Information Architect methodology and principles. Strong skills to create process flows, site maps, wireframes, screen prototypes and functional specifications. Strong skills in Visual Design, responsive page layout for cross browser/device compatibility utilizing HTML, HTML5, CSS and current industry standards. Advanced creating and customizing graphics utilizing industry standard software such as Adobe Creative Suite. Knowledge of Social Media and digital initiatives, including integrating interactive media into the overall business strategy. Knowledge of skills with a sound understanding of writing for the web and engaging online audiences. Advanced in configuration and use of Web CMS systems, preferably DotNetNuke (DNN) and knowledge of Drupal. APPLICANT INFORMATION: If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. Full-time City of San Antonio employees are allowed to substitute two years of related experience for one year of higher education or one year of related higher education for two years of experience. Effective July 9, 2010, external applicants must meet the minimum requirements of the job without substitution. Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. PHYSICAL REQUIREMENTS: Physical requirements include occasional lifting/carrying of 5 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment.??

3 KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of web generators and photographic libraries. Knowledge of marketing principles and concepts. Knowledge of Microsoft Internet Services Manager. Knowledge of various web authoring tools, such as Adobe CS3 and Visual Studio. Knowledge of website statistical programs, such as WebTrends. Knowledge of JavaScript, HTML, DHTML, CSS, VB and VB.Net. Knowledge of web application programming and principles. Knowledge of SQL, Oracle and Microsoft Access. Knowledge of replication Programs, such as Repliweb. Knowledge of search engines, such as Thunderstone. Knowledge of Americans with Disabilities Act (ADA) compliant regulations. Knowledge of Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) concepts. Knowledge of release, change, configuration and incident management. Knowledge of Macro Media Suite, SharePoint Designer or Expression Suite. Skill in website administration. Skill in using graphics editing programs, such as Photoshop or Fireworks. Skill in mentoring and training staff. Skill in working with people of varying technical abilities in a team environment. Skill in training groups on web standards and website programming, maintenance and enhancements. Skill in identifying and solve system problems. Skill in coordinating work projects. Skill in providing technical assistance. Skill in using replication programs. Skill in using statistical programs. Skill in using search engines. Ability to learn and adapt to the ongoing changes of the City culture. Ability to learn City specific and industry standard tool sets. Ability to establish and maintain effective working relationships with City staff and the general public.

4 Ability to communicate clearly and effectively, both verbally and in writing. WORK COMPLEXITY AND EXAMPLES: Works on complex projects that require a solid understanding of web design and layout. Acts as project team member, and sometimes as project team lead. Provides specialized reporting utilizing Web Trends for requested City of San Antonio web sites. Adheres to City policies. Provides detailed meeting notes to be incorporated into meeting minutes. Publishes websites to Internet and Intranet. Trains City department Web Masters. Understands City core departmental businesses and processes. Fulfills Open Records request via programming data extracts. Learns City organization and keeps up with staffing changes as they relate to the support of City department websites. Responsible for the configuration, testing, upgrading, monitoring and administration of an organization's websites and ensuring servers comply with City standards. Substitution Ratio: City employees are allowed to substitute two years of related experience for one year of higher education or one year of related higher education for two years of experience. Effective July 9, 2010, external applicants must meet the minimum requirements of the job without substitution; APPLICANTS SELECTED FOR EMPLOYMENT WITH THE CITY OF SAN ANTONIO IN THIS POSITION MUST RECEIVE SATISFACTORY RESULTS FROM PRE-EMPLOYMENT DRUG TESTING, REFERENCES, BACKGROUND CHECKS AND CREDENTIAL VERIFICATION. ADDITIONALLY, SINCE THIS IS A SENSITIVE POSITION, SELECTED APPLICANTS MUST COMPLY WITH THE TEXAS LAW ENFORCEMENT TELECOMMUNICATIONS SYSTEM ACCESS POLICY, AND YOU ARE SUBJECT TO INTERVAL CRIMINAL BACKGROUND CHECKS IN ACCORDANCE WITH TITLE 49 CODE OF FEDERAL REGULATIONS. APPLICATIONS MAY BE FILED ONLINE AT: Human Resources Department San Antonio, TX hrcustomerservice@sanantonio.gov Position # WEB DESIGN SENIOR ANALYST DE Web Design Senior Analyst Supplemental Questionnaire * 1. Are you a current full time CoSA employee? Yes No * 2. What best describes your highest level of education? High School Diploma or GED 30+ completed semester hours (credits) 60+ completed semester hours (credits) Associate's Degree

5 90+ completed semester hours (credits) 120+ completed semester hours (credits) Bachelor's Degree Master's Degree PhD, JD, or other Post Graduate Degree None of the above * 3. How many years of web design work/training experience do you have? Less than one year 1 year 2 years 3 years 4 years 5 years 6 years 7 years 8 years 9 years 10 years + I do not have web design work/training experience. * 4. Do you have knowledge and proficiency in user experience strategy and visual design utilizing User Centered Design Methodologies for web, mobile, and other digital delivery platforms? Yes No * 5. Please rate your level of expertise in Information Architect methodology and principles: * 6. Please rate your level of expertise in creating process flows, site maps, and wireframes: * 7. Please rate your level of expertise creating prototypes and functional specifications: * 8. Please rate your level of expertise in Visual Design: * 9. Please rate your level of expertise in responsive page layout for cross browser/device capability utilizing HTML, HTML5, CSS, and current industry standards:

6 * 10. Please rate your level of expertise in creating and customizing graphics utilizing industry standard software such as Adobe Creative Suite: * 11. Please rate your level of expertise in Social Media and digital initiatives, including integrating interactive media into the overall business strategy: * 12. Please rate your level of expertise in editorial with a sound understanding of writing for the web and engaging online audiences: * 13. Please rate your level of expertise in configuration and use of Web CMS systems and DotNetNuke (DNN): * 14. Please rate your level of expertise in configuration and use of Web CMS systems - Drupal: * 15. Describe, give examples and experience level with any other WCMS or CMS? * 16. Do you have knowledge working with large marketing or public relations firms? Yes No * 17. Describe your experience working on multiple projects simultaneously. How do you prioritize and ensure your team meets deadlines? * 18. Describe and give examples of how you provide excellent customer service to internal and external customers. * 19. Describe and give examples of other experiences and/or skills you believe would be useful for this position. * Required Question