PepsiCo / Frito Lay AT&T

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2 PepsiCo / Frito Lay UX Architect / UX Designer ( Current) Project: Multiple projects to create new enterprise web-applications and portals for PepsiCo. Create user-flows, screen-flows, diagrams and wireframes and interactive prototypes. Lead iterative design sessions using high-fidelity prototypes on a daily basis. Deliverables: Wireframes and mobile prototypes. AT&T Information Architect (2014) Project: Design, plan and architect new product solutions (myat&t Order Management, Device Diagnostics, AT&T Homepage Redesign) for new and existing AT&T customers. Review and create all documentation (user-flows, process-flows, screen-flows, interaction flows and all PowerPoint presentations). Design low and high-fidelity prototypes for both mobile and web, for use in design sessions and user-research sessions. Deliverables: Wireframes, screen flows, processflows, web and mobile prototypes. 2

3 Online Media Gaming UI/UX Game Designer (2013) Project: Design interactive games for Android, ios and Windows Phone for corporate loyalty rewards. Design, wireframe, create high-fidelity interactive gaming prototypes. Deliverables: Mobile prototypes. Risk Management Solutions UX / UI Consultant (2013) Project: Create new UI designs for a Risk Management web-application. The app allows insurance companies to analyze risk exposure to catastrophic incidents. The previous version was an old windows version that needed an update. Work with existing UI Design team to create new UI design patterns, style guides and layouts. Deliver fully-functional, high-fidelity, interactive prototypes. Deliverables: Wireframes, screen flows, and Axure & irise prototypes. Microsoft Corporation UX Architect ( ) Project: Design new solutions for Microsoft Vendor Web Portal to allow vendors to access their information. The previous version had fundamental architectural issues that made the portal too linear to retrieve or edit data without following the exact path to enter data into the system. Create new design concepts and prototypes. Redesign and fix existing component and pagelevel interactions. Deliverables: Wireframes and prototypes. 3

4 Sonatype Corporation UX Designer (2012) Project: Create new web and mobile applications that allows java developers to test their applications for compatibility concerns and security vulnerabilities. Create high-fidelity, interactive design prototypes (web & mobile). Deliverables: Wireframes, screen flows, and web & mobile prototypes. US Navy & US Department of Labor Information Architect (2011) Project: Create new website assisting military personnel transfer military skills and training into civilian credentials. The original website was textoriented with a difficult-to-understand process. Turn an existing, large-volume of static, text-based website into a better user-experience. Create fully-functional interactive prototype for weekly debriefing and guidance. Deliverables: Wireframes and prototypes. 4

5 Dell App Assure UX Designer ( ) Project: Design new UI s for cloud-based disaster recovery (backup) SaaS application for data-centers. The original application was not well-received by new customers as it had no structure or categories of information or processes. Create web-application design concepts. Diagram process flows and screen flows and interaction flows. Deliverables: Wireframes, process flows, system diagrams, screen flows, and prototypes. Raytheon UI Design Consultant (2011) Project: Assist Raytheon in creating new UI concepts for US Airforce Military Operations & Command and Control portal. Further details of the project are Classified, but in general the project was turning highly - complex, very-large scale, multi-dimensional datasets that users will visualize to observe and maintain a distributed, cloud data management operations and create a new UI to manage and maintain that huge array of distributed virtual servers in a cloud cluster. (Due to NDA s, no screens are to be shown). References can be provided upon request. Create multiple Create easy-to-use 2D/3D data visualizations for data center environments and design adjustable, user-configurable UI for new web portal with workflow authentication. Assist creating the interactive web-portal prototype. Deliverables: Wireframes, 3D concepts, system diagrams, screen flows, process flows, and prototypes. Expedia.com Information Architect ( ) Project: Take the lead in designing Expedia s first update of their website since company was created. Create new flight search engine designs. Create prototypes (low-fidelity) for user-research testing for web and mobile projects. Deliverables: Wireframes, screen flows, and web & mobile prototypes. 5

6 Hewlett-Packard UX / UI Designer (2010) Project: HP Operations wanted a central application for their Super NOC (data center) that located any fault in their network and displayed it on a central large-screen viewer and Microsoft Surface Table. Prototype#1: Video wall panels (kiosks) for data center operations monitoring Prototype#2: Microsoft Surface Table for manager look-up of GIS-enabled priority helpdesk tickets. Deliverables: Wireframes and screen flows. Sugar House and Riverwinds Casinos UI / Visual Designer (2010) Project: Create a new showcase a wall Kiosk which would allow customers to locate any gaming table or room in a casino and show a 3D path walkthrough from current position to the object. Create kiosk designs in both 2D and 3D for visual overviews, lookups and visual walkthroughs of casino properties. Deliverables: Wireframes, screen flows, web & kiosk prototypes. Syncada Visa / US Bank Information Architect ( ) Project: Create a new Section 508 (Accessibility) compliant web-application for banking authorities to manage supply-chain financing options for clients. Create new interactive prototypes with Section 508 compliance. Prototype new designs of software application and portals pages for each client. Deliverables: Wireframes and prototypes. 6

7 MSN.COM / MSN Money Portal Information Architect ( ) Project: Evaluate current MSN.COM website to rearchitect taxonomy and navigational schemas for the Money portal. Due to a conflict between page impressions for banner ad revenue and miss-clicks from obfuscated paths to retrieve data, it was determined to leave the site or risk reducing banner ad revenue. Evaluate and design concepts for MSN portal pages to fix structural issues of the site. Deliverables: Wireframes and prototypes. Salvation Army USA, Centex Real Estate, Stain Master and Thomasville Furniture Information Architect ( ) Project(s): Work with Richards Group Ad agency and provide guidance and designs for clients and websites. Create new web designs, wireframes, prototypes, personas, screen flows, layouts and concepts for new websites. Deliverables: Wireframes, competitive analysis, diagrams, screen flows, site maps, personas, and prototypes. 7

8 TXU.COM - TXU Energy e-commerce Strategist ( ) / Analytics Analyst Project: Work with TXU Energy to maintain and redesign their website and portals for Lines of Business including all its customers. Create diagrams, analysis and documentation. Diagram e-commerce system interactions and create reports on web-analytics. Deliverables: System diagrams, network topology diagrams, site maps, analytics, wireframes, and web prototypes. Dell Computer, Exxon Mobile, Bank of America - Omnicom Corporation / Rapp Collins Web Designer / Senior e-commerce Business Analyst (2006) Project: Maintain and redesign new business process and design page templates of all clients for Workflow Automation Web-Portal that processed advertisements (print catalogs, television and web-media) in an workflow approval-process. My primary client was Dell Computer and all their advertisements were created through this system. Support and maintain workflow automation software (SaaS) web-portal application. Analyze business processes for improving client workflow. Design new website portal page templates for each client. Deliverables: Page Templates (.html) IDEA Software (Instant Questionnaire, Global Charities) Web Designer / ASP 3.0 / HTML / JavaScript Developer ( ) Projects: Work with new clients as a freelance to design and develop websites. Software developer, web design for different UI, web & mobile concepts for new startups. 8

9 Nielsen Net Ratings / Red Sheriff Technical Account Manager ( ) Project: Implement national web-analytics across the country of New Zealand. It was the first of its kind in the way of monitoring all online traffic in the name of web-analytics. Yes, spyware at the national level! ;) Beautiful country and very friendly people. It was one of the best years of my life. If the dotcoms hadn t failed, I d never have sold everything to work there. Trouble-shoot and consult with online publishers on web-metric monitoring and reporting. Deploy and consultant on all pre-sales for purchasing web-analytics services and support. Deliverables: Pre-Sales, technical support and coding (JavaScript). Bestfares.com, Lifecast.com Web Designer / Asp 3.0 Front-End Developer ( ) Project: Work as front-end developer and designer creating web-portals for dotcoms. Design and layout website screens. Front-end Developer using ASP 3.0, HTML and JavaScript. Deliverables: Wireframes, screen layouts, production code (ASP, JavaScript, HTML) Texas Instruments - Network Support Engineer and Software Implementation Consultant Microsoft Corporation - Windows Support / Escalations Engineer 3 rd Tier Support TXU Energy / EDS - Network Admin / Network PC Support / Field Engineer IDEX Services - Application Developer (FoxPro and C) 9