SharePoint Wiki Plus User Guide

Transcription

1 SharePoint Wiki Plus User Guide Installation & User Guide

2 Copyright KWizCom Corporation. All rights reserved. Company Headquarters KWizCom 148 Castle Rock Dr. Richmond Hill, Ontario L4C 5K5, Canada Web site: Sales Telephone:

3 Table of Contents Introduction... 5 What is Wiki Plus? 5 The content of this user guide 6 Product Overview... 7 Basic Wiki Plus terms... 8 Wiki software 8 MOSS KWizCom Wiki Plus 8 Wiki pages 8 Rating 8 Tags 9 Categories 9 Page owner 9 Getting started Introduction 10 Wiki Plus solution structure 10 Wiki Plus site home page 11 Find pages according to a tag/keyword 13 Wiki page View mode 15 Wiki Plus authoring Introduction 18 Adding a new page 19 Edit an existing page 22 Edit a part of a page 23 Tag a page 25 Define page owner 27 Manage page content lifecycle 28 The Wiki Plus Content Editor Introduction 30 The Editor's ingredients 31 Page Save/Cancel buttons Menu Bar Editor Toolbar Content area Page additional properties FAQ What is Wiki Plus? 36 What do we do with our existing wiki content? 36 Can we change Wiki Plus graphics and deploy our company brand? _ 36 Do I have to install anything on my company's client-pcs? 36 3

4 Version Release Notes Version History 37 Technical Support The KWizCom Web site 39 The Web Form 39 Appendix A Supported wiki tags

5 Introduction What is Wiki Plus? KWizCom's SharePoint 2007 Wiki Plus is an advanced, comprehensive Wiki solution for SharePoint. Its unique additional features make it the ideal tool for true crossorganization knowledge sharing. Wiki Plus is compatible with MOSS 2007 standard and enterprise editions. Straight to the point Add Wiki usability to SharePoint's super-functionality! With Wiki Plus SharePoint gains a new site template that includes many wiki based collaboration features, new lists/libraries, web parts and reports making collaboration and knowledge sharing easier and more convenient Wiki Plus is ideal for the following uses: Team collaboration Corporate Procedure archive Support knowledgebase Development knowledgebase Cross-organization knowledge pool Organization dictionary-"pedia" application 5

6 The content of this user guide This user guide describes Wiki Plus features and usage scenarios from the perspective of employees using Wiki Plus as their collaboration platform. The target audience of this user guide is end-users and implementers who are familiar with Microsoft SharePoint 2007 (as Wiki Plus is an add-on to Microsoft SharePoint infrastructure). The following topics are covered: Product overview Basic Wiki Plus terms Getting started o o o o o Find pages according to a subject (Tag/Category) Search Subscribe to alerts on a specific tag/category/page Rate a wiki page Discuss a wiki article (per-page discussions) Wiki Plus authoring o o o o o FAQ Add new wiki page Edit an existing wiki page Tag/categorize a wiki page to required tags/subjects Assign ownership on a wiki page Define expiration period for a wiki page and manage its lifecycle 6

7 Product Overview True, SharePoint-based Enterprise Wiki solution. Wiki Plus is built on-top of MOSS 2007 infrastructure, enhancing all the standard SharePoint features with comprehensive Wiki capabilities. The advanced wiki features and their enmeshment with the SharePoint platform provide the most productive and cost effective tool for real collaboration and knowledge sharing across the enterprise. Wiki Plus key features include: Support for standard Wiki markup language Improved content editing capabilities Complete taxonomy solution (Web 2.0 tagging / Hierarchical categories) Content rating Support for RSS feeds / Alerting / Subscriptions on wiki pages and categories Content lifecycle management Support for discussions on Wiki pages Advanced reporting Wiki content template Enable adding images and file attachments to wiki pages the easy way! True SharePoint integration it s all standard SharePoint behind the scenes No separate maintenance costs! 7

8 Basic Wiki Plus terms This chapter puts forth the basic terms that will be used throughout this user guide. Wiki software A Web-based content editing and sharing solution. All Wiki solutions include a convenient editor enabling non-technical users to add/edit content and additional features that enable easy production and sharing of that content. Wiki editors support a special markup language "wiki markup". MOSS 2007 MOSS 2007 stands for "Microsoft Office SharePoint Server 2007". This is Microsoft's Knowledge Management and collaboration solution. KWizCom Wiki Plus Wiki Plus is Wiki software made by KWizCom Corporation. Wiki Plus is implemented as an add-on to MOSS 2007 that simply adds enhanced wiki software capabilities and additional advanced capabilities such as Taxonomy management, content lifecycle management, rating and more. Wiki pages The main content items in Wiki Plus are wiki pages. These are web, rich content pages containing rich-text, table, images etc, plus wiki markup. Rating Rating refers to the capability to grade a content item by users. One of the popular grading methods is the '5 stars' rating ( ), where users can rate a viewed page by clicking 1-5 stars (1=low rate, 5=highest rate). 8

9 Tags A tag is a keyword or term assigned to a content item. When a user tags content pages (like an article, for example), several keywords become attached to this item. Categories Categories are hierarchical classifiers. Every category has a parent category and may have child categories as well. Like tags, categories are used to classify a content item and later help to retrieve content items according to the category. Page owner Every wiki page is owned by someone. By default the page owner is the user who created the page. So what is the difference between a "page owner" and any other user who wishes to edit a page? Only the page owner can delete the page Only the page owner can restore a previous version of the page (and by doing so, override changes made by other users to the page) Only the page owner can add additional page owners to the page When a page is updated by some user, the page owner is notified by . Only the page owner can define an expiration period for the page. 9

10 Getting started Introduction This chapter describes the structure of the Wiki Plus solution and reviews the basic end-user scenarios: Find pages according to a subject (Tag/Category) Search Subscribe to alerts on a specific tag/category/page Rate a wiki page Discuss a wiki page (per-page discussions) Wiki Plus solution structure Wiki Plus is a standard SharePoint add-on. It includes various modules such as: Wiki Plus site template Wiki Plus library Wiki Plus content type Various web parts and features Various custom pages and reports The Wiki Plus site template is a SharePoint site template used to create a Wiki Plus SharePoint site. Creation of a Wiki Plus site is done by a user who has the appropriate administration permissions. A Wiki Plus site can be created for various uses such as: corporate knowledge pool, support knowledgebase, company procedures, department "Pedia" (dictionary of business terms for example) etc. The following sections describe the structure and interface of the Wiki Plus site. 10

11 Wiki Plus site home page Wiki Plus home page is the main entry point to your wiki solution. Its purpose is to enable you to easily find wiki pages. The home page is a SharePoint web part page that includes the following parts: (1) Top banner part of the site's master page, and can easily be replaced with your own branding. More details about the banner and other graphics customizations are fully described in the Wiki Plus customization guide. (2) Breadcrumbs show the full path to the current page. (3) Search box this is the standard SharePoint search bx. (4) Home page welcome content fully customizable by the Wiki plus administrator (simply by navigating to Wiki Plus library and editing this page's properties). 11

12 (5) Quick Launch The standard SharePoint quick launch. This pane displays various links to create a new page, links to recently created pages and link to the Wiki Plus library ("View All Pages" link). (6) Tag Cloud This web part displays all used tags/keywords using the Tag Cloud standard. This means that keywords that are used to tag many pages will appear larger than tags that are used less. Clicking a tag will redirect to the "Tags List Page" which displays all pages that are tagged to the clicked tag. (In the screenshot above the Tag Cloud title was change to "Find procedure by subject") (7) Various links this is a simple "Content Editor Web Part" that contains some graphic links to information that the site admin would like to offer all users (such as: "more about our policies"). (8) Top 5 rated wiki pages This web part displays the highest rated wiki pages (sorted according to their "Rate" column (that shows the 5 stars). 12

13 Find pages according to a tag/keyword Tagging refers to the operation of classifying content (pages) with descriptive keywords. This is done to enable others to find pages more easily (without having to know the page's name). Authors adding new pages should tag them by attaching several relevant keywords (tags) to every page (How to tag a page is explained later in this guide.). When you want to find all the pages related to a tag, simply click that tag (which you will find displayed in the Tag Cloud on the home page): Clicking the "SharePoint designer" tag will display all pages tagged to this keyword. 13

14 After you click the desired tag you will be redirected to the "Tag Pages List" that displays all pages tagged to this keyword: The "Tag Pages List" page includes the following parts: (1) Tag Displays the current selected tag (2) Subscribe Clicking this link will subscribe the user for notifications. Every time someone adds a new page which is tagged to the current tag (in the screenshot the tag is "sharepoint designer"), the user will get an notification announcing new content related to the tag. This enables you to easily stay on top of new knowledge that is related to subjects of your preferences. (3) Wiki pages links these are links to all found pages (all pages that are tagged to the selected tag). Clicking a page link will redirect the user to the wiki page in View mode. 14

15 Wiki page View mode When you click a page link (found during search or by a tag) you will get to the page view mode: OK, so what can you do while viewing a wiki page? (1) Edit You can start editing the page by clicking the "Edit" link. 15

16 (2) History view all previous versions of the page: (3) Incoming Links Clicking this link will display a page with all pages that contain links to the current page. (4) Favorite Clicking this link will open a popup window that enable you to add the current page to your favorite links (managed in your MOSS 2007 personal site): 16

17 (5) Subscribe You can subscribe in order to get notifications via or RSS feed when something changes in the Wiki library (someone adds a page, changes a page etc.). (6) Discussions By clicking this link you'll be able to participate in discussions made over the current page (open a discussion thread, reply on someone's post) 17

18 Wiki Plus authoring Introduction This chapter describes all authoring/editing operations in Wiki Plus. Authoring operations include: Add a new page Edit an existing page Tag a page Assign ownership on a wiki page Define expiration period for a wiki page and manage its lifecycle 18

19 Adding a new page In th spirit of web 2.0 anyone using Wiki Plus can, by default add a new wiki page. We can all become contributors to the knowledge pool! This can be changed by defining permissions to the Wiki Plus library (the same way it is done with any other SharePoint list). You can create a new wiki page in one of the following ways: (1) Click the "Create new wiki page" link at the left-top corner (appears in all pages) (2) Click the 'Add new wiki page" just below the "Top 5 rated Wiki pages" web part (appears in the Wiki Plus site's home page). (3) Add a new page directly from the Wiki Plus library (just like any other SharePoint library). To get to the Wiki Library you have to click the "View All Pages" link and then - (4) - Click the "New" Wiki Plus library menu. 19

20 (5) Click a forward link (striped link) in any existing page to automatically create a new page

21 After you clicked the "Create new Wiki page" link, the following page is displayed: In order to create a new wiki page you should fill the following fields in the "Create a new Wiki page" page (displayed above) : (7) Name This is the new page's name. It will appear in the page heading, breadcrumbs and links to the page. (8) Title The title is displayed at the top of the page. (9) Content You can create a page using an existing content template. Simply select one of the existing content templates. (10) Create click "Create" and the new wiki page will be created. 21

22 Edit an existing page As mentioned before, in Wiki everyone has the right to create and edit pages by default. This means that users can also edit pages that were created by other users and update them. This will save a new version, so previous page versions are kept and the page owner can restore them when the need arises. In order to edit an existing page, simply click the "Edit" menu in the viewed page menu bar: Click the "Edit" link to edit this page Clicking the "Edit" link will open the page in "Edit" mode, enabling you to update its content: 22

23 After you finished editing the page, click "OK" to save changes and update the page. For more details about the Wiki Plus content editor options please review "The Wiki Plus Content Editor" chapter. Edit a part of a page You can also edit a part of a page. Looking at the page screenshot below, you can see that every heading has a separate "Edit" link: 23

24 Every section has its own "Edit" link Clicking one of these links will open only the selected section in edit mode (In the following screenshot the "Introduction" edit link was clicked: 24

25 Tag a page After you have edited the page content you should tag the page. Tagging a page with keywords enables other users to easily find your page by clicking one of the keyword in the Tag Cloud mentioned before in this guide. If you do not tag your page, the only way for other users to find it would be by using text search which is less effective due to the large amount of results you get. Tagging your page is done by entering keywords in the "Tags" page property: Tag your page with keywords But what prevents various contributors from adding the same keyword or use similar keywords/tags? There are 2 features that prevent this situation: 1. All tags are stored in a shared, centrally-managed tags list. 2. When a user starts to enter a keyword all existing keywords (tags) begining with the same entered characters appear, enabling the 25

26 user to select an existing keyword instead of manually entering it, as displayed in the screenshot hereunder (this is called "autocomplete" feature): The auto complete feature displays all available tags starting with the entered characters 3. In order to see all existing tags, click the "show all" link next to the Tags field. Once the Wiki page is tagged, users will be able to find it using the Tag Cloud (as described previously). The Wiki Plus administrator can configure the Tags field to support different tagging scenarios such as: 1. Prevent users from entering new tags. Tags are managed centrally by some knowledge officer, and users may only select tags from the existing central tags list. 2. Use hierarchical categories instead of tags. Users browse a hierarchical category tree and select various categories (instead of 26

27 entering textual tags). In this mode of operation users will also use category tree to find content according to category instead of the Tag Cloud. For more details about the tagging feature configuration, please review the Tagging Feature user guide: NodeID=522 Define page owner When you create a new page you automatically become this page's owner. A page owner is responsible on the page's content for its entire lifecycle. As such, the page owner has some extended permissions including: Only the page owner can delete the page. Only the page owner can restore a previous version of the page (and this way override changes made by other users to the page). Only the page owner can add additional page owners to the page. When a page is updated by some user, the page owner is notified by . Only the page owner can define an expiration period for the page. As the page owner, you can add additional page owners by updating the "Page Owner" field: You can add additional page owners (use the ";" delimiter) 27

28 Manage page content lifecycle As the page owner you define the expiration period of the page. This is done by setting the "Lifecycle Alert" field: Select an expiration period from this drop-down list Click this button to select define a custom expiration date for this page So what happens after you set the "Lifecycle Alert" field for your page? 2 weeks before the page is about to expire, the page owner will be reminded via to renew the page To renew a page the page owner should open the page in edit mode, update the necessary content, change the expiration date and save the page. If the page has not been renewed by the page owner and the expiration period has passed, then users viewing this page will see an "Out of date" label. Indication that this page may be obsolete. 28

29 This label indicates that the page maybe obsolete since it was not renewed by its page owner for a long time. 29

30 The Wiki Plus Content Editor Introduction Wiki Plus provides an enhanced content editor, enabling you to edit your content in various ways: Use rich web editing functionality provided by the editor's toolbar commands. Use Wiki markup (more often used by experienced wiki users) This chapter describes the editor's functionality including all editing commands and options. The Wiki Plus editor (like all other parts of Wiki Plus) is fully customizable, enabling you to add new toolbar buttons, new content snippets etc. (All described in the Customization guide). This upcoming chapter describes the default editor's user interface as it appears after Wiki Plus installation. 30

31 The Editor's ingredients Page name Page Save/Cancel buttons Menu Bar Editor Toolbar Content area Page's additional properties Page Save/Cancel buttons Button OK Apply Cancel Description Save the current page and return to View mode. Save the current page and stay in Edit mode. Cancel all changes made and return to View mode. Menu Bar Menu Delete Item Duplicate Page Description Delete the current page (send it to SharePoint's recycle bin). Create a new page which is a copy of the current page (content and properties). Very useful for fast creation of similar pages. 31

32 Spelling.. Runs a spellchecker. Editor Toolbar command Description Insert hyperlink to a wiki page: 1. New wiki page this will create a link that when an author clicks it it will create a new wiki page (forward link). 2. Existing wiki page enable the author to browse for a wiki page and select the one to link to. Save the current page as a template. This will create a new template that will be available to all other authors when creating a new wiki page. Toggle full screen mode. This will toggle the editor between full screen and normal mode. Print. Print the current page. Cut, Copy, Paste. Paste as plane text. Pastes copied text as plain text without styling. Undo & Redo. Enable undoing and redoing last editing actions. Also supports CTR+Z and CTR+Y 32

33 Insert wiki markup into the page. This drop-down includes various wiki markup shortcuts, enabling less experienced wiki users to enter wiki markup easily. Insert table. Enables to create styled tables using a table creation wizard. Image Manager. Enable uploading and inserting images into the page. The image manager enables storing and managing images in shared folders (standard SharePoint libraries). Document Manager. Enable the creation of file attachments in the wiki page. The document manager enables storing and managing files in shared folders (standard SharePoint libraries). Hyperlink Manager. Enable the creation of web hyperlinks, anchors and (mailto) links. Horizontal Rule Insert Symbol. Inserts various symbols such as: Insert Date. Custom Links. A drop-down list of pre-defined links authors can insert into the page. 33

34 These links can be customzed see details in the customization guide. Insert content snippet. Enables authors manage reusable pieces of content for fast and more efficient content production. These content snippets can be added by implementers see details in the customization guide. Find & Replace Spelling check on the wiki content Help for the content editor Custom Styles dropdown - Applies custom, predefined styles to the selected text. Paragraph Style Dropdown button - Applies standard text styles to selected text. Font Select button - Sets the font typeface. Font Size button - Sets the font size. Text Color (foreground) button - Changes the foreground color of the selected text. Text Color (background) button - Changes the background color of the selected text. Applies standard formatting (bold, italic, underline, strikethrough). Format stripper - Removes custom or all formatting from selected text. Aligns the selected paragraph. Text direction. Indent button - Indents paragraphs to the right. Outdent button - Indents paragraphs to the left. Bulleted list and Numbered list. Convert the text of the current selection to lower case. Convert the text of the current selection to upper case. Makes a text superscript/subscript. 34

35 Content area This is where you edit your content. You can use rich-text, media (images) and wiki markup. For detailed description about the supported wiki markup please review appendix A. Page additional properties Every Wiki page has some additional properties (sometimes called "metadata" or "fields"). These properties include additional information about the page. These properties are standard SharePoint columns. SharePoint implementer can add new properties, change property order in order to fully customize this page to user needs. This enables building custom wiki-based solutions for support, sales or any other vertical collaboration business need. The following page properties are available in a wiki page: Property Tags Rating Lifecycle alert Description This property enables authors to tag the page to various categories/subjects, later used to find pages. Simply enter keywords that you wish other users to use when looking for this page (These keywords are shared among all users and can be further shared across other application). See more details in "Tagging & Taxonomy management" chapter. This is a standard rating field (5 stars) that enables you to rate a page (5 stars = best), and add some comments about the page. This field enables to define the page's expiration period. When a page is about to expire, the page owner will receive an alert notifying that this page should be renewed. If a page expiration period terminates, all users will see a label indicating that the page is obsolete. 35

36 FAQ What is Wiki Plus? KWizCom Wiki Plus is a complete, SharePoint-based enterprise wiki solution. Wiki Plus is fully integrated with MOSS 2007, thus provides you with enhanced wiki features together with all other SharePoint features security, search, web part pages etc. What do we do with our existing wiki content? No problem! You can export all existing SharePoint wiki pages and then import them into Wiki Plus libraries using a wiki to wiki plus migration utility. Can we change Wiki Plus graphics and deploy our company brand? Sure you can! Wiki Plus exposes it style sheet and graphic files, so you can fully customize the graphic appearance. Do I have to install anything on my company's client-pcs? No. Wiki Plus is a server installation. 36

37 Version Release Notes Primary Software Version Base version Release date Nov Sub-Modules Module Version Tagging Feature Rating Solution Version History CR # Description Version , Nov Deploy rating solution inside the wiki plus solution 30 Bug Fix: fix migration utility 33 Bug Fix: Field validation errors Add the option to create a link to an existing wiki page by adding a new toolbar menu. Bug Fix: The space between the tag names and the commands (subscribe, view) is too large 45 Bug Fix: Add Table of contents 46 Bug Fix: Errors/issues in wiki reports 54 Display WikiPlus version in the Wiki Plus management interface Bug Fix: Page Owner does not get an when his page was updated by someone Bug Fix: when adding new fields to wiki library, they are not visible in the View wiki page Bug Fix: the pages are submitable also without filling all the mandatory fields 61 Bug Fix: The mandatory fields are not viewable on existing pages 66 Bug Fix: FireFox issues 67 Add new fonts to the wiki plus editor 68 Bug Fix: Migration issues, wiki tags are replaced by broken links 69 Bug Fix: Incoming links menu doesn't work 37

38 CR # 71 Description Include the recent production version of Tagging Feature, that includes hierarchical taxonomy management feature. 72 Include example content templates 73 Change Wiki Plus site description in the "Create site" page 75 Change "Create a new Wiki" link to "Create a new Wiki page" Bug Fix: "There are no tags to show in this view." is in Black over Blue - hard to see Bug Fix: The "Name" field should be marked with "*" as a mandatory field Missing explanation for the "Title" field in the "Create new wiki page" page Get rid of the left and right page margins in edit mode and make the editor wider 86 Display Top 5 rated wiki pages in the home page 94 Bug Fix: New columns added to WikiPlus content type are not inherited by the Wiki Plus document libraries 98 Wiki Reports: Add indication of sorted column (Up/Down arrow) 101 Wiki Reports: Add a remark saying that the wiki reports are updated every 5 minutes. 110 In "Page History" change layout from HTML to human-readable format 112 Bug Fix: Resolve mistakes in Wiki Markup parser 117 Bug Fix: Solve rendering issues in Mozilla Firefox 119 Enable upgrading the layout of existing wiki plus sites by adding a new utility 120 Move Wiki management and tagging management to site administration level (was only available in site collection level) Version , June Fixed bug: The Usage Report shows an error. 28 SharePoint Wiki to Wiki Plus migration utility. 38

39 Technical Support Technical support may be obtained by using any of the following methods: The KWizCom Web site The KWizCom website at contains the most updated valuable information, including: Answers to frequently asked questions (FAQ's) about our products usability and technical questions. Product updates, which provide you with bug fixes and new features. The Web Form For technical support through the Internet, please fill in our support web form on our web site For more information on technical support, please review our support programs page. 39

40 Appendix A Supported wiki tags This section presents all Wiki tags supported by KWizCom Wiki Plus. Please note that most of this markup is not necessary since the Wiki Plus editor enables editing and formatting functions through its toolbars and menus (So wiki markup is not really needed) Links and Urls What viewers see A link to another wiki page. Example: What you type in Wiki Plus editor Editing custom list forms is done with [[SPD]]. Editing custom list forms is done with SPD. A link to another wiki page, where the displayed link title is different than the wiki page's name. The target page name must be placed first, then the title that will be displayed second. Example: Editing custom list forms is done with SPD. Editing custom list forms is done with [[SharePoint Designer SPD]]. Links to special wiki pages 1. Link to the "incoming links" page (that show all pages that link to a requested page) Example: Special:Whatlinkshere/Home 2. Link to a page's "History" page (that shows all versions of the page) Example: [[Special:Whatlinkshere/Home]] [[Special:Recentchangeslink/Home]] 40

41 Special:Recentchangeslink/Home Links to other resources (not Wiki pages). 1. URL Example: 2. Named link Example: Wikipedia 3. Unnamed link Example: [1] [ Wikipedia] [ Display various date formats Example: 1. July 20, July # [[July 20]], [[1969]] # [[20 July]] [[1969]] # [[1969]]-[[07-20]] # [[ ]] Links to media files (sound/video) [[media:jj-latest.ogg sound track]] The default library for images and other media files is "WikiPlus images" library. Example: Click here to hear his latest sound track 41

42 Images: What viewers see An Image. Images are stored in "WikiPlus images" library. What you type in Wiki Plus editor Example: [[Image:KWizCom-logo.gif]] An image with alternative text. Example: [[Image:KWizCom-logo.gif KWizCom Knowledge Worker Components]] A picture resized to required size. Example: (resized to 50 px) [[Image:KWizCom-logo.gif 50px]] Linking directly to an image without displaying it. Example: [[:media: KWizCom-logo.gif Image of KWizCom logo]] Image of KWizCom logo <DIV > tags Example: <div style="display:inline; width:220px; float:right;"> Place images here </div> 42

43 Character formatting: What viewers see What you type in Wiki Plus editor Underlined/Bold/Italic/strikeout formatting. Example: Underlined text Italicized text Bold text Italicized & Bold text strike through <u>underlined text</u> ''Italicized text'' '''Bold text''' '''''Italicized & Bold text''''' <s>strike through</s Small/Big text tags Example: You can use small text or big text. You can use <small>small text</small> or <big>big text</big> Invisible text (source comments) These are editor comments, not intended for viewers. <!-- comments --> Diacritical marks: Example: À Á Â Ã Ä Å Æ Ç È É Ê Ë Ì Í Î Ï Ñ Ò Ó Ô Õ Ö Ø Ù Ú Û Ü ß à á â ã ä å æ ç è é ê ë ì í î ï ñ ò ó ô œ õ ö ø ù ú û ü ÿ À Á Â Ã Ä Å Æ Ç È É Ê Ë Ì Í Î Ï Ñ Ò Ó Ô Õ Ö Ø Ù Ú Û Ü ß à á â ã ä å æ ç è é ê ë ì í î ï ñ ò ó ô 43

44 œ õ ö ø ù ú û ü ÿ Punctuation Example: Commercial symbols Example: Subscripts Example: x 1 x₁ or x₀ Superscripts Example: x¹ or x⁰ x¹ x 1 ε 0 = C² / J m. ε₀ = ¹² C² / J m. Greek characters Example: α β γ δ ε δ ε ζ η θ ι κ λ α β γ δ ε ζ η θ ι κ λ μ ν ξ ο π ρ σ ς 44

45 μ ν π ξ ζ ο η π θ ρ ς σ Γ Δ Θ Λ Ξ Π Σ Φ Ψ Ω τ υ φ χ ψ ω Γ Δ Θ Λ Ξ Π Σ Φ Ψ Ω Mathematical characters Example: ± ℵ ø ± ℵ ø 45