UX Research. test scenarios. UX Research test scenarios. KP Ludwig John
|
|
- Giles Barton
- 5 years ago
- Views:
Transcription
1 UX Research
2 Usability Test Preconditions Already existing Personas Definition of target groups Context of use where, when, how long, equipment! Test goals What do we want to learn?
3 Usability-Test Predefinitions Test goal Example (IA6_2013; Handy-Game Obacht: Konkret genug nur die letzten 3 Punkte, weil einzelne Funktionalitäten im Fokus
4 Usability-Test Vorab definieren: 1. Testziel Beispiel (IA6_2013; Lumenaer LED-Installation
5 Usability-Test 1. Testziel Beispiel (IA6_2013; Lumenaer LED-Installation Klare Testziele
6 Usability-Test Comparison of 3 print Layouts IMS.UX Test goal Which Layout is best? Source: Team UXperts, IMS.UX 2017
7 Usability-Test Aspects to consider Comparison of 3 print Layouts IMS.UX Extracting Information How easy is it to get the information? What information can you get? Memorizing Information Can you memorize the information after reading? Is it easy to remember Clarity Is the structure obvious to the user? (Naming, Positioning, Design of elements) Comprehensibility Does the user understand the content? Readability - Is the text easy to follow? Look & Feel - How is the first impression? Do you have a good feeling reading the paper? Source: Team UXperts, IMS.UX 2017
8 Usability-Test Comparison of 3 print Layouts IMS.UX Aspects to consider Source: Team Group Title, IMS.UX 2017 How fast can information be perceived and processed? Measuring unit: Time to complete tasks. How much attention does relevant information get? Measuring unit: Time a test subject s focus rests on relevant information. How well is information communicated? Measuring unit: Amount of misunderstandings and missed information
9 Usability-Test Predefinitions Test goal What do you want to learn by the test? Which elements of the IA design have been discussed controversial? Which elements seam to be critical for the general success of the application? Which elements of your application have to be covered Main functions / use cases Crucial functions of the application Use Cases with many Alternate Flows
10 Usability-Test Predefinitions Test object What kind of Prototype is needed in order serve your test goals Which functionality has your prototype to provide in order serve your test goals? paper based software based
11 Usability-Test Predefinitions Test method Which test method do you want to apply? thinking aloud Video observation Eyetracking Screen recording Interview diary study (etc.)
12 Usability-Test Predefinitions Test equipment What kind of equipment serves best the test goals? Consider testing under of real context of use conditions (Screen size, Space, time, mobile, distraction, sound)
13 Usability-Test Predefinitions Test scenario Create a test scenario which defines each single step of the test in detail Including Introduction, Tasks and Expression of Thanks
14 Usability-Test Predefinitions Test space Test location Where do you want to test? Availability, Influence of Weather or Light? Test equipment Where do you get it? How to handle it?
15 Usability-Test Preparation Test team Testleader Technical manager Observer Analyst
16 Usability-Test Preparation Test persons Find test persons make appointments and a test schedule How many Test persons are needed? (about 7-8 per Test version (!) ) Where can the test persons be recruited from? (do they represent the target group, are they available (time)?) Do they get some expense allowance (Aufwandsentschädigung)? (which?) recruit test persons
17 Usability Test persons UX Research research methods overview
18 Usability Test Test persons Who do the test with? It s best to test with representatives of your main target group. But don t be obsessed about it! If its difficult to recruit them, test with people you can get hold of. Take it in account when evaluating the test results: Would our users have that problem? Or was it only a problem because the participant wasn t familiar with the field? How many test persons? Rather few but frequently start early in the development process and repeat and repeat and repeat UX Research research methods overview
19 Usability Test How many test persons? Example: Test persons Test with 8 users found problems: 5 major ones Quelle: Steve Krug, Don t make me think! Redline Heidelberg, 2006 UX Research research methods overview
20 Usability Test Test persons How many test persons? Example: 2 Tests with 3 users each = 6 Test persons found problems: 5 major + 4 minor = 9 problems Quelle: Steve Krug, Don t make me think! Redline Heidelberg, 2006 UX Research research methods overview
21 Usability Test Test persons Wen testen? Datenquelle: Faulkner (2003): Beyond the five-user assumption: Benefits of increased sample sizes in usability testing; in Sarodnik/Braun: Methoden der Usability Evaluation (Huber Verlag 2011) UX Research research methods overview
22 Usability Test Test persons source: PDF, page 19 UX Research research methods overview
23 Usability Test How many test persons? Test persons Most significant problems will be discovered by small number of test users already. Finding three participants is easy to handle: test and debrief (Nachbesprechen) the same day! Design small tests with focussed tasks. Learn, move on and test again. Can you use the same participants again? Not for the same task or application. They know to much already. Reference: Steve Krug: Rocket Surgery Made Easy, New Riders 2010, chapter 5 UX Research research methods overview
24 Test scenarios in detail
25 Usability-Test Two Steps 1. Test person works on given tasks often under direct observation (screen recording software, video, human observer) 2. Interview with the user to better understand critical situations during the test. Possibility to discuss improvements together
26 Test scenario Content and style Identify at least 3 essential activities to be covered by the test Create 1 or more tasks per activity to be followed by the test person Example: Become a new member of this online community and create your individual account! Which of the dishes offered at Mensa next Monday you prefer? Note it on paper.
27 Test scenario Content and style Tasks have to be - complex enough (not to simple) - not too complex either (shouldn t take too long to work on each single task) - cover all important issues of your test
28 Test scenario Content and style Important: - create realistic tasks Users should try to do the same things in Lab as they would do at home or at work Tasks determine looks! Nielsen/Pernice: Eyetracking Web Usability, New Riders, Nielsen Norman Group 2010
29 Test scenario Same content Tasks determine looks! Website of Usability Week Conference Task 1: Decide which of two conferences rather to attend Task 2: Decide which seminar to choose from that conference Nielsen/Pernice: Eyetracking Web Usability, New Riders, Nielsen Norman Group 2010
30 Test scenario Tasks determine looks! Same content - Different Tasks People look differently at the same information, depending on what they are trying to do. In both cases: Heatmap visualisation of Eyetracking Recordings (objective measurement) identical content But: Different users interest (determined by the task) Nielsen/Pernice: Eyetracking Web Usability, New Riders, Nielsen Norman Group 2010
31 Test scenario Don t ask - Observe! Tasks determine looks! Screenshots from us census bureau (statistics) Task: Find the US population and that of the state Texas Looks: Menus, content headings, population clock at the right source: PDF page 145
32 Test scenario Don t ask - Observe! Tasks determine looks! Screenshots from us census bureau (statistics) Task: What do you think of this page? Comment on it! Looks: All over This will not happen in real user situations! source: PDF page 146
33 Test scenario Tasks determine looks! If testing just one page Don t open the page and ask the user to Please look at the page and tell us what you think. This encourages the user to explore a page in a way they probably never would. Don t open the page, let the user examine it, then give him a task. Doing these steps in this order would encourage a user to examine the page when he might have never done this on his own.! Do ask the user to do a task, then launch the page source: PDF page 147
34 Test scenario Content and style First steps Determine: What do you want to find out? Which elements of the application are crucial? Formulate the tasks straight forward, short and precise! Each task should have a defined goal (that defines, when the task is done) Start with simple, easy to handle tasks! More difficult (or more complex) tasks are possible, but not good at the very beginning of the test)
35 Test scenario Content and style Let the test person act rather independently and on its own Test leader although positioned next to the proband, remains silent / interferes only in critical situations. Don t get into conversations with the test person during the test itself. That can be done after the test. Set up test conditions close to the real context of use Try out the tasks with team members or random users before starting the official test
36 Test scenario Structure 1. Welcoming and short introduction by test leader My name is Martin and I am guiding you through this test First, we would like to thank you for participating in our test, we really appreciate your help and the time you took for this. Very important before we get started: We are not going to test you in person, we try to test different layouts for a magazine, so don t worry, you can t do or say anything wrong. Source: Team Group Title, IMS.UX 2017
37 Test scenario Structure 2. Introduction of the team members and their functions If there are any questions or misunderstandings, just ask. Vivi, Kate, Daniel and Chris are here to observe the whole testing sequence. Ruben is our technical manager. You will have to do some tasks here in the UX-Lab, which I am going to explain later in detail. Bastian is a member of Academica. He will guide you to another room where you are going to get your last task, which is answering some questions in a questionnaire. Source: Team Group Title, IMS.UX 2017
38 Test scenario Structure 3. Declaration of consent For the following test here in the UX-Lab, my team members will be observing the test. We would like to do audio recording during the test. We are not going to provide this data to 3rd parties, but if you don t want your voice being recorded, feel free to tell us. Source: Team Group Title, IMS.UX 2017
39 Test scenario Structure 4. Definition of tasks There will be 3 different PDFs which contain several information. You have to do some tasks, they will be displayed on the screen. Pressing space on the keyboard will start the first question, We would like to encourage you to tell us what you are thinking while doing the tasks. It helps us analyzing your final answers, but don t feel forced to comment if you don t feel like it. If there are no more questions from your side about the test procedure itself, you can start by pressing the SPACE key After a short calibration of the eye-tracking software the actual test is going to start immediately. Source: Team Group Title, IMS.UX 2017
40 Testszenarien entwickeln Aufbau Begrüßungstext oder: Beispiel: IA A Serious Game (Kinect)
41 Test scenario Content and style Tasks Beispiel: FS 2007, Test Hochschulseiten
42 Test scenario Content and style Beispiel: IA6 2013; Handy-Game Obacht? Konkrete Handlungsaufforderungen mit erkennbarem Abschluss ggf. Fertig. sagen lassen >> 1,2,5: gut Anweisungen 3 und 4 ohne erkennbares Ergebnis
43 Test scenario Content and style Beispiel: IA6 2013; Wetterstation Konkrete Handlungsaufforderungen mit erkennbarem Abschluss ggf. Fertig. sagen lassen >> alle gut bis auf (1)
44 Test scenario Content and style Expression of Thanks oder: or probably! post test Interview to collect impressions and to discuss critical situation observed during the test
45 Test scenario Duration depends on test goal and circumstances Rule of Thumb: Between minutes per person is OK less than 10 minutes seems rather short as well to the test person as for the team longer than 30 minutes requires a lot of effort from both sides
46 Practice Prepare your test Formulate your test scenario in detail! Plan and organize your test: Appoint Functions and responsibilities in the test team Find and appoint test persons Schedule the test (incl. equipment and location) UX Research research methods overview
47 Practice Prepare your test Summarize your test design into one document, including Test goals Criteria of Success and Measurements for that criteria Target group Prototype technical equipment scenario post test interview (if applicable) Be prepared to discuss it in detail next week hs-augsburg.de/homes/john UX Research research methods overview
evision Review Project - Engagement Simon McLean, Head of Web & IT Support Information & Data Services.
evision Review Project - Engagement Monitoring Simon McLean, Head of Web & IT Support Information & Data Services. What is Usability? Why Bother? Types of usability testing Usability Testing in evision
More informationMemorandum Participants Method
Memorandum To: Elizabeth Pass, Associate Professor, School of Writing, Rhetoric and Technical Communication From: Andrew Carnes, WRTC 456 Section 1[ADC] Date: February 2, 2016 Re: Project 1 Competitor
More informationUX Research. research methods overview. UX Research research methods overview. KP Ludwig John
Usability testing Usability (Benutzbarkeit) - what does it mean? Usability assesses how easy user interfaces are to use Usability refers to methods for improving ease-of-use during the design process Reference:
More informationPlunging into the waters of UX
Plunging into the waters of UX Maja Engel TCUK 2017 UX vs. UI design UX is a journey UI design and technical communication are vehicles for that journey «things» that the user can interact with A UI without
More informationA short introduction to. designing user-friendly interfaces
A short introduction to designing user-friendly interfaces Usability is often ignored until it becomes a problem Introduction This booklet is about Usability and User Experience design. It is aimed at
More informationUX Research. research methods overview. UX Research research methods overview. KP Ludwig John
Usability testing Usability (Benutzbarkeit) - what does it mean? Usability assesses how easy user interfaces are to use Usability refers to methods for improving ease-of-use during the design process Reference:
More informationSoftware Development and Usability Testing
Software Development and Usability Testing Shneiderman, Chapter 4 Preece et al, Ch 9, 11-15 Krug, Rocket Surgery Made Easy Rubin, Handbook of Usability Testing Norman Neilsen Group www HCI in Software
More informationWeb Evaluation Report Guidelines
Web Evaluation Report Guidelines Graduate Students: You are required to conduct a usability test for your final project in this course. Please review the project description and the evaluation rubric on
More informationHCI: THE DESIGN PROCESS. Dr Kami Vaniea
HCI: THE DESIGN PROCESS Dr Kami Vaniea 1 First, the news Make Your UX Design Process Agile Using Google s Methodology https://www.interactiondesign.org/literature/article/make-your-ux-designprocess-agile-using-google-s-methodology
More informationUsers are always RIGHT! Usability and Eyetracking to improve web sites
Users are always RIGHT! Usability and Eyetracking to improve web sites Laura Ruel, Hugh Morton Distinguished Associate Professor School of Media and Journalism University of North Carolina at Chapel Hill
More information..in a nutshell. credit: Chris Hundhausen Associate Professor, EECS Director, HELP Lab
..in a nutshell credit: https://www.youtube.com/watch?v=6mczkwhjr9o Chris Hundhausen Associate Professor, EECS Director, HELP Lab Human-Centered Design in a Nutshell Key topics for this talk 1. User-centered
More informationUsable Privacy and Security Introduction to HCI Methods January 19, 2006 Jason Hong Notes By: Kami Vaniea
Usable Privacy and Security Introduction to HCI Methods January 19, 2006 Jason Hong Notes By: Kami Vaniea Due Today: List of preferred lectures to present Due Next Week: IRB training completion certificate
More informationImplementing Games User Research Processes Throughout Development: Beyond Playtesting
Implementing Games User Research Processes Throughout Development: Beyond Playtesting Graham McAllister Founder, Player Research @grmcall Introduction Founder - Player Research, a User Research studio
More informationCUE-10: Moderation Page 1. Comparative Usability Evaluation 10. Moderation. Observing usability test moderators
CUE-10: Moderation Page 1 Comparative Usability Evaluation 10 Moderation Observing usability test moderators Workshop: Boston, MA, USA, Wednesday 9 May 2018 CUE-10: Moderation Page 2 Call For Participation
More informationAnalytical &! Empirical Evaluation
Analytical &! Empirical Evaluation Informatics 132 5/22/2012 TODAY Evaluation Due: A3 Paper Prototyping UPCOMING Friday: Group Project Time Monday: Memorial Day, No Class Wednesday: HCI in the Real World
More informationNational Weather Service Weather Forecast Office Norman, OK Website Redesign Proposal Report 12/14/2015
National Weather Service Weather Forecast Office Norman, OK Website Redesign Proposal Report 12/14/2015 Lindsay Boerman, Brian Creekmore, Myleigh Neill TABLE OF CONTENTS Parts PAGE Abstract... 3 Introduction...
More informationDesign Heuristics and Evaluation
Design Heuristics and Evaluation Rapid Evaluation Selected material from The UX Book, Hartson & Pyla Heuristic Evaluation Another method for finding usability problems in a UI design Validation during
More informationCSc 238 Human Computer Interface Design Chapter 5 Designing the Product: Framework and Refinement. ABOUT FACE The Essentials of Interaction Design
BBuckley - 1 CSc 238 Human Computer Interface Design Chapter 5 Designing the Product: Framework and Refinement ABOUT FACE The Essentials of Interaction Design Cooper, Reimann, Cronin, and Noessel Requirements
More informationInteraction Design. Ruben Kruiper
Interaction Design Ruben Kruiper What do you know? What do you think Interaction Design stands for? 2 What do you expect? Interaction Design will be: Awesome Okay Boring Myself I m not a big fan... This
More informationMIT GSL week 4 Wednesday. User Interfaces II
MIT GSL 2018 week 4 Wednesday User Interfaces II User Centered Design Prototyping! Producing cheaper, less accurate renditions of your target interface! Essential in spiral design process, useful in later
More informationBETTER TIPS FOR TAPS LIBRARY TECHNOLOGY CONFERENCE 2017 JUNIOR TIDAL WEB SERVICES & MULTIMEDIA LIBRARIAN NEW YORK CITY COLLEGE OF TECHNOLOGY, CUNY
BETTER TIPS FOR TAPS LIBRARY TECHNOLOGY CONFERENCE 2017 JUNIOR TIDAL WEB SERVICES & MULTIMEDIA LIBRARIAN NEW YORK CITY COLLEGE OF TECHNOLOGY, CUNY OVERVIEW MOBILE USABILITY TESTING MOBILE VS DESKTOP SETTING
More informationContents. International Union for Conservation of Nature Basic guide to the Forum s Web-spaces
International Union for Conservation of Nature Basic guide to the Forum s Web-spaces Contents What should I use the web-spaces for? (and what I shouldn t use them for?)... 2 Where do I start?... 3 How
More informationProblem and Solution Overview: An elegant task management solution, that saves busy people time.
An elegant task management solution, that saves busy people time. Team: Anne Aoki: Storyboarding, design, user studies, writing Alex Anderson: User studies, design Matt Willden: Ideation, writing, user
More informationTable of contents. TOOLKIT for Making Written Material Clear and Effective
TOOLKIT for Making Written Material Clear and Effective Table of contents U.S. Department of Health & Human Services Centers for Medicare & Medicaid Services Table of contents Overview of the Toolkit The
More informationACSD Evaluation Methods. and Usability Labs
ACSD Evaluation Methods and Usability Labs Department of Information Technology Uppsala University Why Evaluation? Finding out problems Checking for quality of task support Changing design 2/24/11 #2 Three
More informationImproving Government Websites and Surveys with Usability Testing
Improving Government Websites and Surveys with Usability Testing a comparison of methodologies Jen Romano Bergstrom & Jon Strohl FCSM Washington, DC About this talk 1. Assessing the user experience is
More informationUsability Test Report: Homepage / Search Interface 1
Usability Test Report: Homepage / Search Interface 1 Summary Emily Daly, Bendte Fagge, and Steph Matthiesen conducted usability testing of the homepage and search interface in the newly redesigned Duke
More informationThis exam is open book / open notes. No electronic devices are permitted.
SENG 310 Midterm February 2011 Total Marks: / 40 Name Solutions Student # This exam is open book / open notes. No electronic devices are permitted. Part I: Short Answer Questions ( / 12 points) 1. Explain
More informationHCI and Design SPRING 2016
HCI and Design SPRING 2016 Topics for today Heuristic Evaluation 10 usability heuristics How to do heuristic evaluation Project planning and proposals Usability Testing Formal usability testing in a lab
More informationUser Testing & Automated Evaluation. Product Hall of Shame! User Testing & Automated Evaluation. Visual Design Review. Outline. Visual design review
landay 1 USER INTERFACE DESIGN + PROTOTYPING + EVALUATION Product Hall of Fame or Shame? User Testing & Automated Evaluation Prof. James A. Landay University of Washington Apple One Button Mouse Autumn
More informationConsumers Energy Usability Testing Report
Consumers Energy Usability Testing Report SI 622 Section 2 Group 2: Katrina Lanahan, Michael Grisafe, Robert Wang, Wei Wang, Yu-Ting Lu April 18th, 2014 1 Executive Summary This report addresses a usability
More informationCS 160: Evaluation. Outline. Outline. Iterative Design. Preparing for a User Test. User Test
CS 160: Evaluation Professor John Canny Spring 2006 2/15/2006 1 2/15/2006 2 Iterative Design Prototype low-fi paper, DENIM Design task analysis contextual inquiry scenarios sketching 2/15/2006 3 Evaluate
More informationCS 160: Evaluation. Professor John Canny Spring /15/2006 1
CS 160: Evaluation Professor John Canny Spring 2006 2/15/2006 1 Outline User testing process Severity and Cost ratings Discount usability methods Heuristic evaluation HE vs. user testing 2/15/2006 2 Outline
More informationHello everyone, how are you enjoying the conference so far? Excellent!
1 Hello everyone, how are you enjoying the conference so far? Excellent! I m Andy Sutton, the e-builder User Experience Lead, and I m here to talk to you about User Experience. In this session, we re going
More informationThe Pluralistic Usability Walk-Through Method S. Riihiaho Helsinki University of Technology P.O. Box 5400, FIN HUT
The Pluralistic Usability Walk-Through Method S. Riihiaho Helsinki University of Technology P.O. Box 5400, FIN-02015 HUT sirpa.riihiaho@hut.fi Abstract Pluralistic usability walkthrough is a usability
More informationUsability Testing Methods An Overview
Usability Testing Methods An Overview Usability Examples of user interfaces that you like or dislike Are you the only one? What about other audiences? Have your preferences changed over time? Are there
More informationUsability Testing: A tutorial and Case Study from the NASA Goddard Space Flight Center Library
Usability Testing: A tutorial and Case Study from the NASA Goddard Space Flight Center Library Andrea Japzon Drexel University Zimmerman Associates, Inc. Managing Electronic Resources Denver, Colorado
More informationThe Process of UX Design
The Process of UX Design CMPT 363 Perfection (in design) is achieved not when there is nothing more to add, but rather when there is nothing more to take away. Antoine de Saint-Exupéry What does a holis,c
More informationUSABILITY EVALUATIONS OF Health Information Technology
USABILITY EVALUATIONS OF Health Information Technology 1 Outline Usability, general overview Usability evaluation methods Human-computer usability heuristics Considerations when developing usability evaluations
More informationApplying Usability to elearning
Applying Usability to elearning 6 December 08 John Wooden, PhD Director of Usability Services Fredrickson Communications jwooden@fredcomm.com We make information useful! About Fredrickson Communications
More informationInteractive Transparent Display. Analyst/Designer. K Robert Clark 1/5/16 Digital Studio Practice
Interactive Transparent Display Analyst/Designer K1454389 Robert Clark 1/5/16 Digital Studio Practice CONTENTS Introduction & Background... 2 Current Situation... 2 Design Aims... 2 Design Overview...
More informationUsability Testing Methodology for the 2017 Economic Census Web Instrument
Usability Testing Methodology for the 2017 Economic Census Web Instrument Rebecca Keegan Economic Statistical Methods Division March 8th, 2017 FCSM Disclaimer: Any views expressed are those of the author
More informationChapter 8 Software Testing. Chapter 8 Software testing
Chapter 8 Software Testing 1 Topics covered Introduction to testing Stages for testing software system are: Development testing Release testing User testing Test-driven development as interleave approach.
More informationThis is an oral history interview conducted on. October 30, 2003, with IBM researcher Chieko Asakawa and IBM
This is an oral history interview conducted on October 30, 2003, with IBM researcher Chieko Asakawa and IBM Corporate Archivist, Paul Lasewicz, conducted the interview. Thank you, and welcome. Thank you
More informationCurtin University School of Design. Internet Usability Design 391. Chapter 1 Introduction to Usability Design. By Joel Day
Curtin University School of Design Internet Usability Design 391 Chapter 1 Introduction to Usability Design By Joel Day Internet Usability Design 391 Chapter 1: Usability Introduction Page 2 of 6 What
More informationIain Carson. design. code. make. Creative Coder Portfolio Project Samples 2017
design code Portfolio Project Samples 2017 make I m studying towards an MSc in Computer Science at the University of St Andrews. and I also love photography design Pantheon Tableau 3 Designs grow through
More informationStart With an Hour a Week: Enhancing Usability at
Wayne State University Library Scholarly Publications Wayne State University Libraries 4-1-2018 Start With an Hour a Week: Enhancing Usability at Wayne State University Libraries Maria T. Nuccilli Wayne
More informationAssignment 5 is posted! Heuristic evaluation and AB testing. Heuristic Evaluation. Thursday: AB Testing
HCI and Design Topics for today Assignment 5 is posted! Heuristic evaluation and AB testing Today: Heuristic Evaluation Thursday: AB Testing Formal Usability Testing Formal usability testing in a lab:
More informationFoundation Level Syllabus Usability Tester Sample Exam
Foundation Level Syllabus Usability Tester Sample Exam Version 2017 Provided by German Testing Board Copyright Notice This document may be copied in its entirety, or extracts made, if the source is acknowledged.
More informationStream Features Application Usability Test Report
Stream Features Application Usability Test Report Erin Norton and Katelyn Waara HU 4628: Usability and Instruction Writing Michigan Technological University April 24, 2013 Table of Contents Executive Summary
More informationDesign Iteration: From Evidence to Design. Slides originally by: Dick Henneman
Design Iteration: From Evidence to Design Slides originally by: Dick Henneman Foundations: MS-HCI @ Georgia Tech Context of use Context of development Analyze/ Evaluate Design/B uild Evidence-Based Design
More informationCS3205: Task Analysis and Techniques
CS3205: Task Analysis and Techniques CS3205: Task Analysis and Techniques Readings (same as before): 1) ID-Book Chapter Establishing Requirements, Ch. 10 (Ch. 9 in course ebook) 2) Chapter 2 from Task-Centered
More informationFOR LEAN AND AGILE TEAMS USER RESEARCH
FOR LEAN AND AGILE TEAMS USER RESEARCH ABOUT ME DANI NORDIN @danigrrl Director of UX, Digital at Pegasystems Author, Drupal for Designers (O Reilly) O Reilly Video presenter: Designing with Empathy and
More informationUsability Testing! Hall of Fame! Usability Testing!
HCI+D: USER INTERFACE DESIGN + PROTOTYPING + EVALUATION Hall of Fame or Shame? Usability Testing Computer Science Department Apple One Button Mouse Autumn 2014 November 4, 2014 Hall of Shame Hall of Fame
More informationD I Y. Usability Testing
D I Y Usability Testing FINDING A WAY to make usability testing happen wants vs reality What we will cover 1 2 The value of usability testing A step-by-step how-to process 3 In-the-field examples & tips
More informationHOSTING A WEBINAR BEST PRACTICE GUIDE
HOSTING A WEBINAR BEST PRACTICE GUIDE Summary Short for web based seminars, webinars are online methods of communication which are transmitted over the internet and aimed to reach large audiences. A key
More informationFoundation Level Syllabus Usability Tester Sample Exam Answers
Foundation Level Syllabus Usability Tester Sample Exam s Version 2017 Provided by German Testing Board Copyright Notice This document may be copied in its entirety, or extracts made, if the source is acknowledged.
More informationINTRODUCTION TO USER INTERFACE DESIGN. M. Meyer Bridges To Computing
BRIDGES TO COMPUTING General Information: This document was created for use in the "Bridges to Computing" project of Brooklyn College. You are invited and encouraged to use this presentation to promote
More informationIf the users can t use it, it doesn t work
TestCon 2018 If the users can t use it, it doesn t work Rolf Molich DialogDesign Denmark Vejle Station, DK, track 6, Saturday morning 23-02-2013 Slides Copyright 2018 Rolf Molich, page 1 V d d t t t d
More informationPlease Note: This syllabus is in draft form, readings, assignments, and activities are subject to change prior to the first day of class.
LIS 467: Web Development and Information Architecture Fall 2008 Linda W. Braun, Instructor 917-847-7804 Email: lbraun@leonline.com Skype: lbraun2000 Twitter: lbraun2000 AOL IM: lindawbraun This syllabus
More informationDRAFT. Approach 1: Emphasize evaluation/feedback with target users
CS8803 6750 Class Project - Part 3 In part 3 of the project, your group will implement a detailed prototype of your interface. You will further develop one design idea from the three five that you generated
More informationUniversity of Maryland College Park College of Information Studies. INST 702 Advanced Usability Testing Spring 2019
University of Maryland College Park College of Information Studies Instructor: Vera T. Rhoads Contact Info : Office hours: e-mail: vrhoads@umd.edu Phone: (703) 867-4297 Skype: Progled Twitter: @vtrhoads
More informationProcess. Interface Design Introduction. Purpose and Goals of your Website. Module 2. Introduction
Module 2 Introduction Before one can start building a website, the person must have a clear understanding of the mission, goals, and objectives of the site. Important questions to ask are why are you making
More informationNUR - Introduction to HCI. Big picture, design process, UCD, UI issues
NUR - Introduction to HCI Big picture, design process, UCD, UI issues Contacts Zdeněk Míkovec xmikovec@fel.cvut.cz K321 Jan Balata balatjan@fel.cvut.cz K411 Miroslav Macík macikmir@fel.cvut.cz K411 consultation
More informationA Design Case Designing with patients and medical professionals
A Design Case Designing with patients and medical professionals Bengt Göransson bengt.goransson@it.uu.se Medical Informatics 1MD012, Fall 2013 Division of Visual Information and Interaction, HCI A Design
More informationRaritan Valley Community College: Evelyn S. Field Library Homepage Usability Study. Alyssa M. Valenti, MS, MLIS
Raritan Valley Community College: Evelyn S. Field Library Homepage Usability Study Alyssa M. Valenti, MS, MLIS HISTORY & IMPORTANCE Why redo the website? Why usability testing? If you want to do it right,
More informationLibrary Website Migration and Chat Functionality/Aesthetics Study February 2013
Library Website Migration and Chat Functionality/Aesthetics Study February 2013 Summary of Study and Results Georgia State University is in the process of migrating its website from RedDot to WordPress
More informationModule 9: Audience Analysis, Usability, and Information Architecture COM 420
Module 9: Audience Analysis, Usability, and Information Architecture COM 420 Audience Analysis Needs Capabilities Without addressing these end user factors, time and money can be wasted building a site
More informationVirtual Platform Checklist for WebEx Training Center
Virtual Platform Checklist for WebEx Training Center WebEx Training Center is a powerful online meeting tool used to create engaging virtual training. To create an effective learning experience, become
More informationSetting Usability Requirements For A Web Site Containing A Form Sarah Allen Miller and Caroline Jarrett
Setting Usability Requirements For A Web Site Containing A Form Sarah Allen Miller and Caroline Jarrett We describe the challenges of understanding and setting usability for a web site containing a form.
More informationGETTING STARTED. 3. Once in the Portal, click on the WebEx icon in the upper right corner of the screen.
GETTING STARTED 1. Open a web browser. (WebEx will work with any type of computer, PC or Mac.) 2. Go to https://www.wtamu.edu, and log into the Buff Portal. 3. Once in the Portal, click on the WebEx icon
More informationLearnability of software
Learnability of software Aim: Evaluating learnability Writing on-line help Basis for Assignment 2 1 Qualities of IT applications Learnability From novice to expert user Time from first encounter to use
More informationAddition about Prototypes
Vorlesung Mensch-Maschine-Interaktion Evaluation Ludwig-Maximilians-Universität München LFE Medieninformatik Heinrich Hußmann & Albrecht Schmidt WS2003/2004 http://www.medien.informatik.uni-muenchen.de/
More informationGuide - The limitations in screen layout using the Item Placement Tool
Guide - The limitations in screen layout using the Item Placement Tool 1/8 Guide - The limitations in screen layout using the Item Placement Tool I the B1 Usability Package we have the Item Placement Tool
More informationPower BI 1 - Create a dashboard on powerbi.com... 1 Power BI 2 - Model Data with the Power BI Desktop... 1
Our course outlines are 1 and 2 hour sessions (all courses 1 hour unless stated) that are designed to be delivered presentation style with an instructor guiding attendees through scenario based examples
More informationSM 3511 Interface Design. Institutionalizing interface design
SM 3511 Interface Design Institutionalizing interface design Eric Schaffer, 2013. Institutionalization of UX: A Step-by-Step Guide to a User Experience Practice (2nd Edition) A champion (usually reports
More informationUSABILITY REPORT A REPORT OF USABILITY FINDINGS FOR OFF THE BEATEN PATH WEBSITE
USABILITY REPORT A REPORT OF USABILITY FINDINGS FOR OFF THE BEATEN PATH WEBSITE Prepared by: Cori Vandygriff, Joseph Kmetz, Cammy Herman, and Kate DeBusk To: Off the Beaten Path Team From: Cammy Herman
More informationChat Reference Assignment
REFERENCE & INFORMATION RESOURCES & SERVICES ILS 504-70 Fall Dr. Clara Ogbaa Chat Reference Assignment Lucinda D. Mazza CHAT REFERENCE ASSIGNMENT 2 Chat Reference Assignment When first starting this assignment,
More informationInteraction Design DECO1200
Interaction Design DECO1200 Rob Saunders web: http://www.arch.usyd.edu.au/~rob e-mail: rob@arch.usyd.edu.au office: Room 274, Wilkinson Building Administration Lectures Thu 1000 1100 ALT 2 Thu 1400 1500
More informationThe Best Event Marketing Plan. Ever.
The Best Event Email Marketing Plan. Ever. Introduction: You ve created a kick-ass, awesome event at an amazing location with a beautiful event page - and all within budget! But now what? Your biggest
More informationFirstname Lastname. Contents. User Experience Design Portfolio - Selected Samples. Updated February 2014
Firstname Lastname User Experience Design Portfolio - Selected Samples Updated February 2014 Contents About Me... 2 My Experience... 2 My Work Style... 3 Large Project Name... 4 Mobile App Name... 7 Contact
More informationThis report will document the key themes arising from the testing, and make recommendations for the development of the site.
Cloudworks usability testing February 2011 In this laboratory test four participants were given a series of nine short tasks to complete on the Cloudworks site. They were asked to verbalise their thought
More informationDesign of Look and Feel of Websites
Design of Look and Feel of Websites Steve Krug Steve Krug is a usability consultant who has more than 20 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others.
More informationMMI 2. Tutorials. Winter Term 2017/18. LMU München - LFE Medieninformatik. Prof. Andreas Butz Renate Häuslschmid Christina Schneegaß
MMI 2 Tutorials Winter Term 2017/18 Prof. Andreas Butz Renate Häuslschmid Christina Schneegaß LMU München - LFE Medieninformatik Project 1: Phases & Dates Phase Presentation Phase 1: 7.11-28.11 05.12.2017
More informationDigital Marketing Manager, Marketing Manager, Agency Owner. Bachelors in Marketing, Advertising, Communications, or equivalent experience
Persona name Amanda Industry, geographic or other segments B2B Roles Digital Marketing Manager, Marketing Manager, Agency Owner Reports to VP Marketing or Agency Owner Education Bachelors in Marketing,
More informationIntroduction What is Usability and Usability Testing?
Introduction What is Usability and Usability Testing? The definition of usability can vary depending on the researcher. Usability is commonly defined as a measurement of effectiveness, efficiency and ease
More informationPop-Up Usability Testing
Pop-Up Usability Testing More Data, Less Time (and Money) Vicki Kirby and Kelley Martin Today Agenda What is Pop-up Testing Types of Tests Planning the Test Testing Activities Presenting the Results Informal
More informationPerfect Timing. Alejandra Pardo : Manager Andrew Emrazian : Testing Brant Nielsen : Design Eric Budd : Documentation
Perfect Timing Alejandra Pardo : Manager Andrew Emrazian : Testing Brant Nielsen : Design Eric Budd : Documentation Problem & Solution College students do their best to plan out their daily tasks, but
More informationWho we tested [Eight] participants, having the following profile characteristics, evaluated [product name].
Executive Summary NOTE: Include high-level summary of findings here, including: Overall task performance User difficulties and frustrations with the site Significant usability findings (may include positive
More informationOutline. Usability Testing CS 239 Experimental Methodologies for System Software Peter Reiher May 29, What Do We Mean By Usability?
Usability Testing CS 239 Experimental Methodologies for System Software Peter Reiher May 29, 2007 Outline What is usability testing? How do you design a usability test? How do you run a usability test?
More informationIT 220 Course Notes. Don Colton Brigham Young University Hawaii
IT 220 Course Notes Don Colton Brigham Young University Hawaii January 7, 2010 Contents 0 Preface 3 0.1 Why This Class?......................... 3 0.2 Expectations........................... 4 0.3 Basic
More informationCHAPTER 18: CLIENT COMMUNICATION
CHAPTER 18: CLIENT COMMUNICATION Chapter outline When to communicate with clients What modes of communication to use How much to communicate How to benefit from client communication Understanding your
More informationVirtual Platform Checklist for Adobe Connect 9
Virtual Platform Checklist for Adobe Connect 9 Adobe Connect is a powerful online meeting tool used to create engaging virtual training. To create an effective learning experience, become familiar with
More informationUser-Centered Design. Jeff Bos, Design Insights BlackBerry
User-Centered Design Jeff Bos, Design Insights BlackBerry Overview Real World Design Challenges UX Design Principles Cognitive Demand Techniques for reducing workload Discount Usability Techniques Best
More informationBCS Higher Education Qualifications. Level 6 Realising The User Interface Syllabus
BCS Higher Education Qualifications Level 6 Realising The User Interface Syllabus Version 4.0 December 2016 This is a United Kingdom government regulated qualification which is administered and approved
More informationGenerating and Using Results
Background Generating and Using Results from Usability Evaluations Kasper Hornbæk University of Copenhagen www.kasperhornbaek.dk Associate professor in the Human computer Interaction group at Copenhagen
More information15-Minute Fix: A Step-by-Step Guide to Designing Beautiful Dashboards
15-Minute Fix: A Step-by-Step Guide to Designing Beautiful Dashboards With a dashboard, every unnecessary piece of information results in time wasted trying to filter out what s important. Stephen Few,
More informationStory mapping: Build better products with a happier team
Story mapping: Build better products with a happier team Monica Obogeanu #agiletalks Monica Obogeanu Monica Obogeanu How I got here Monica Obogeanu How I got here Computer Science Faculty Computers Degree
More informationTEN CONTENT COMMANDMENTS BEST PRACTICES FOR USABLE, ACCESSIBLE CONTENT
TEN CONTENT COMMANDMENTS BEST PRACTICES FOR USABLE, ACCESSIBLE CONTENT Leonard Houx Centre for Technology-Enhanced Learning About Leonard I am an E-Learning Content Developer at the Centre for Technology-Enhanced
More informationProduct Development for Medical, Life Sciences, and Consumer Health
Product Development for Medical, Life Sciences, and Consumer Health Fundamentals of Usability Testing for FDA Validation MassMEDIC April 8, 2010 Beth Loring Director of Research and Usability 2 Topics
More information