Meeting 24 May Web Page Management Group

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1 Meeting 24 May 2018 Web Page Management Group

2 Agenda: 24 May Minutes from the last meeting SC 2. Existing / Planned Developments All 3. Immigration Web Pages SC S4. Pattern Library (Show and Tell) JB 5. University Website Project SC J6. Maintenance Planning (progress) SC 7. Content Audit Lesson: Link Descriptions SC

3 Existing / Planned Developments Directors Office Disability and Dyslexia Service University Counselling Service University Health Service Student Administration Student Support and Guidance SSiD

4 Web Projects Exercise: Why do (web) projects go wrong?

5 Web Projects Exercise: Why do (web) projects go wrong? 1. Trying to manage project by

6 Immigration Web Project Key Milestones Milestone Description Planned date 1 Site content and user tasks July Discovery exercises (Priorities and Categories) August Research findings August Site maps October Wireframes October Web development November Site launch December 2018

7 Pattern Library Extract from: A new set of in-page design elements will help CMS editors create effective content and also maintain a consistent visual style across the new University website. Our approach for the new University website is to create a library of patterns that will: Make it easier and quicker for editors to create content Provide more tools and functionality for building creative and effective pages Ensure the entire website retains a consistent visual style Allow us to make future design updates that will work seamlessly across the entire site Example:

8 University Website Project Exercise: Frequently Asked Questions Student Support Services Deadline September 2019 Content review Schedule of migration Pattern Library Wireframes CMS Access More information on the University Website Project University Website Project

9 Developing a Maintenance Plan Progress Directors Office Disability and Dyslexia Service University Counselling Service University Health Service Student Administration Student Support and Guidance Example SSiD Deadline: June meeting: share individual draft maintenance plans More about maintenance planning at:

10 Link Descriptions Life is too short to click on an unknown. Jakob Neilsen Why it is important? Poor link descriptions: distracts the user from the task they are trying to complete wastes users time hides important information from your audience Good links Help user understand what will happen when they click on link Helps user find the additional information they need or interested in

11 Link Descriptions Content Audit 2018: Generic link text such as click here is used, which does not accurately describe where the link takes you to.. Full URLs being used, rather than embedding the link in descriptive. This can look messy and relies on the URL to describe the destination, which may not clear

12 Link Descriptions The only text more useless than learn more is click here (Jared Spool)

13 Link Descriptions If I click on a link or button that says Hot mashed potatoes, the site will take me to a page named Hot mashed potatoes. Steve Krug Suggestions for Improvement: Do: Don t Make link description obvious to user (launch and land on same name) Place important words at the front of link Start link with a verb and call to action e.g. Request, Apply, Register, Complete Try to group links together in an single area Use URls e.g. Use generic link descriptions like Click here, Learn more or Read more Use similar link descriptions

14 Changing Link descriptions Start with the link, not the sentence. The link should be the first thing you think about. You should only add surrounding text if absolutely necessary. Gerry McGovern Weak links To request a transcript click here You can book at place on this page is the general rule. More in the UK on this link advice centre has a useful web page Stronger links Request a transcript Book a place Check visa rules apply to the Embassy Staying safe in Sheffield

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