IP 2050 Phone Installation

Transcription

1 The IP 2050 for Windows transforms your PC into a desktop IP phone. You can setup your home PC or laptop to work as your Ryerson phone. Before you can start communicating you need: Your department Dean, Chair, Director or direct supervisor/manager to the CCS Help desk at approving access to this option. To contact the CCS Help desk, upon approval, to request a Terminal Number (TN) for the IP 2050 phone. e.g A microphone attached to your PC or a USB headset with microphone. CCS recommends using a USB headset with microphone, which can be purchased by your department. RU-VPN2 installed on your PC, before the IP 2050 phone can operate. To request an RU-VPN2 ID complete the RU- VPN2 Account Request form. You can get instructions and download the RU-VPN2 software from the same web page. Before leaving Ryerson, if you are planning to use the IP 2050 Phone from home, make sure that you DO NOT forward your physical phone. Quick Access: Installation Setup IP Softphone 2050 Using the IP 2050 Phone Tips on Using the IP Phone Installation 1. Close all programs before continuing. Page 1

2 2. At the Connect to ai-apps.ryerson.ca screen, type in your my.ryerson username and password. 3. At the File Download screen, click Run. 4. If you get a Publisher could not be verified screen, click Run. 5. At the Choose Setup Language screen, click OK for English (United States). 6. Wait while the software is preparing to install. 7. At the Nortel IP Softphone 2050 InstallShield Wizard, welcome screen, follow the install Wizard prompts. Click Next to continue. Page 2

3 8. At the License Agreement screen, select I accept the terms in the license agreement then click Next. 9. At the Setup Type screen, select Complete and click Next. 10. For the default destination folder, keep the default path and click Next. Page 3

4 11. Click Next for Language as English (United States). 12. Click the checkboxes for Add IP Softphone 2050 icon to the desktop and Add IP Softphone 2050 icon to the Quick Launch toolbar, then click Next. 13. At the Ready to Install the Program screen, click Install to continue. Wait while the software is being installed on your PC. Page 4

5 14. When the installation is complete, click Finish. The install provides an IP Softphone 2050 icon on your desktop. Setup IP Softphone Double-click the icon. 2. If you get a Windows Security Alert asking if you want to keep blocking the program, click on Unblock. Page 5

6 3. Review the operating instructions displayed on the Quick Start screen and click OK to continue. 4. Click on File then Settings. 5. Select Server and complete the following: a. Uncheck the Automatic (DHCP) checkbox b. In the IP field enter IP address c. For Type click on the drop down arrow and select CS 1000M. Page 6

7 Click OK to continue. 6. If prompted to save the changes just made, click Yes. Using the IP 2050 Phone 1. First activate your RU-VPN2 connection. Double click the RU-VPN2 icon on the desktop. A new icon will display in the taskbar at the bottom of your screen. Note: If RU-VPN2 is not installed, please check the information at the start of this document. 2. Double click the RU-VPN2 icon from your taskbar. Page 7

8 3. At the OpenVPN2 window, you will be prompted for your password. This is the password that was provided by the CCS Help desk. Type in your password and click OK. 4. Once you are connected the RU-VPN2 icon will turn green and you will see a message "Client is now connected". 5. Double-click the 2050 icon on the desktop. 6. When prompted for system number, Node, enter 5630 and the terminal number, TN, provided by the. Page 8

9 7. If you purchased a USB headset and microphone, plug in the headset now. 8. Click on File then Settings. 9. Select Sound Devices. Click the drop down arrow beside microphone and select the USB Headset in the drop down menu. Click OK to continue. Tips on Using the IP Phone To get a dial tone Click your extension number or Click the button beside your extension number To dial the phone number Page 9

10 Use the number pad on the IP Softphone 2050, with the mouse or Use your keyboard numbers as on a regular phone Remember to dial 9 for external calls, as if you were at Ryerson. To end a call press the orange handset button or Press ESC on your keyboard. To answer a call press the green speaker or headset button or Page 10

11 Click on the IP Phone window, to make it active, and press Enter on your keyboard. Accessing your Voic The message waiting indicator displays as a red light at the top right corner of the window. To access your Voic you can click Hotline, the button beside Hotline or dial 5244 and then follow the system prompts. To forward your phone to voic . Click Forward or the button below Forward then type 5244 (For the Ryerson voic system). Press Forward a second time. The display will show CFWD. Page 11

12 To remove the call forward, click Forward or the button below Forward. Exiting the program 1. Note: Remember to remove the forward, if you are finished using the IP Softphone and are planning to return to Ryerson to use your physical phone. To exit the IP Softphone. Click File then Exit. Page 12

13 2. When you are finished with the RU-VPN2 you can disconnect by right clicking on the green icon on your taskbar. Click Disconnect. 3. You will receive a message saying "Network cable is Unplugged". This will end your connection to RU-VPN2. Page 13