ULTEO OPEN VIRTUAL DESKTOP INTERNATIONALIZATION AND LOCALIZATION

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1 ULTEO OPEN VIRTUAL DESKTOP V4.0.2 INTERNATIONALIZATION AND LOCALIZATION

2 Contents 1 Introduction 2 2 Ulteo OVD translations Administration Console Ulteo Web Portal Ulteo Native Client Application Servers Linux Windows Applications Keyboards Layouts Scancode Unicode Choosing the input method and/or the keyboard layout ULTEO SAS

3 Section 1 Introduction This documentation explains how Ulteo handles internationalization and localization in the Open Virtual Desktop solution. Ulteo is translated into many languages and is open to support translations for other languages. Ulteo OVD is a solution to access desktops and applications, the client can specify the required language for the session. The various operating systems and applications contained within the OVD infrastructure also have to support the required language. Ulteo OVD supports keyboard mapping between clients and servers. Ulteo OVD allows the user to specify the keyboard mapping to be used for a given session. Ulteo OVD also supports Unicode IME input. ULTEO SAS

4 Section 2 Ulteo OVD translations Two parts of the Ulteo OVD solution are translated: the Administration Console and the client software. The Ulteo OVD translations are provided by the community. If your own language is missing in the current Ulteo OVD translations and you are motivated to translate solutions, you are very welcome to do so. Please contact us at this address: translations@ulteo.com. 2.1 Administration Console The default behavior of the Administration Console is to detect the client browser language. But it s also possible to configure the language if you prefer: from the Configuration page, go into System settings and change the Administration Console language option. After setting the language, the console could still be in English. That s probably because your Linux server system hosting the Session Manager does not support the new language. So you have to add the language support and restart the HTTP server. Each Linux distribution has his own method to manage language support. For instance, on Ubuntu system, there is a language-pack-$lang package to install. On the technical side, the Session Manager translations are provided by the ulteo-ovdl10n package. This package contain both client and Administration Console translations in GNU Gettext files. 2.2 Ulteo Web Portal When the first connection happens, the Web Portal detects the client language from the browser settings. But you can modify it by clicking on Advanced Settings and modify the Language option. When the option is manually set by the user, it is stored into a COOKIE and is re-used to determine the selected language for subsequent connections. The Web Portal uses the same translation system as the Session Manager Administration Console. So please the Administration Console note part if you encounter any problem. ULTEO SAS

5 2.3 Ulteo Native Client When a Native Client starts up, it detects the system language and applies the language strings if possible. It is also possible to modify the language setting manually by clicking on More options and selecting the Language option. When the option is manually set by the user, the selected language is saved into a configuration file to keep your setting for the next start of the Native Client. It is also possible to configure the client language by editing the setting file. ULTEO SAS

6 Section 3 Application Servers You may be interested in starting non-english Ulteo sessions in your OVD farm. Either because your users do not speak English or because users speak different (various) languages. Of course, it is possible to select a language from the Ulteo Client but the Application Server operating system must support the selected language. By default, both Windows and Linux provide English language support. Depending on how the system was installed, it can support other languages out-of-the-box. Once installed, it is still possible to add support for other languages. The process for doing so is different between Linux and Windows. 3.1 Linux Linux is a complete multilingual Operating System. The packaging system provides translation packs for both system and applications. The Linux subsystem archive does not support any other language than English on a fresh install. Go into the OVD chroot (if command fails, this means you haven t any chroot) # uchroot To install language support, you have to install some additional packages. # apt - get install language - pack - $LANG To have full language support for all applications, there are some other packages to install. # apt - get install language - pack - $LANG \ language - support - $LANG \ language -pack -gnome - $LANG \ language -pack -kde - $LANG \ kde -l10n - $LANG \ libreoffice - l10n - $LANG 3.2 Windows The Microsoft Windows server 2003 and 2008 are installed in a specific language but alternative languages may be installed. ULTEO SAS

7 The process is different from Windows server 2003 and 2008 (r2) but, for both systems, you have to get MUI language packs from Microsoft website. The Windows 2003 language packs are installable from a setup program (one for each language). So select the language and execute the setup. For Windows 2008, you have to go into the Control Panel, then Region and Language, select the Keyboards and Languages tab and click on Install/Uninstall Language. Then you just have to browse to the lp.cab and select it Applications On Microsoft Windows, each application manages its own internationalization system. Some applications can be installed in multilingual mode whereas some others support only one language. For instance, Microsoft Office includes only one language by default afer the installation. But you can add language packs separately. The same process is also possible with LibreOffice and many other applications. ULTEO SAS

8 Section 4 Keyboards Layouts Ulteo supports two type on input method: scancode and unicode. 4.1 Scancode Scancode is a database where, from each keyboard layout, each keyboard key has a different code. So the client sends the keyboard layout identifier at session start and transform each keyboard input key into a scancode that is sent to the RDP server. This method is the default method used in Ulteo OVD. The problem of this method is that each client and server have to know the specifications of every existing keyboard layout in the world. OVD provides a support for the set of the most popular used keyboards. 4.2 Unicode Unicode is an alternative method that sends unicode characters to the client instead of keyboard key codes. 4.3 Choosing the input method and/or the keyboard layout By default, on both the Native Client and the Web Portal, the scancode method is used and the keyboard layout is auto detected on the system. It is possible to specify the settings manually by clicking on Advanced Settings and change the Keyboard layout option. The choosen keyboard layout is stored into the default configuration file for the Native Client (default.conf) and into a Cookie for the Web Portal. If the scancode method doesn t support your own keyboard layout, you can try to enable the Unicode input method. To do that, you have to set the input-method = unicode option in the configuration file for the Native Client configuration. Or uncomment the define( RDP_INPUT_METHOD, unicode ); line into the config.inc.php file for the Web Portal. As a consequence, you won t see the keyboard layout selection option anymore in the client interface. ULTEO SAS