Help Guide Rev

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Allyson Cannon
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1 Help Guide Rev

2 Home Page The home page displays your vehicle(s) on a satellite map. The information box, showing vehicle information will already be opened. The information box displays your vehicle s name, serial number, address, latitude and longitude, time of last report, speed and direction. Note: The six icons that appear in the right side of the information box can be configured in Edit Users. The icons available are: Locate Now, Quick Report, Street View, Edit Device, Geofence, Alerts, Disable Starter, and Enable Starter. In the event that you have more than once device, click on the appropriate red pin to see vehicle information. By hovering over the red pin, the vehicle name will appear. 2

3 Main Page Menu Icons Admin Icon By clicking on the Admin icon you will be taken to the Administration page. Help Icon By clicking the Help icon you will be taken to the Protek GPS help guide site. 3

4 Logout Icon By clicking the Logout icon out. you will be prompted to a pop up which will ask you if you are sure you want to log Chat Icon By clicking the Chat icon you will be directed to our Support chat room. 4

5 Locate Now To locate your vehicle at any time, click the Locate Now icon at the top of the information box. After a few moments, the map will display the vehicle location and the time of last report will be updated. Please note that there will be a spinning wheel indicating that the device is being located. The process can take up to 3 minutes. If the vehicle was successfully located a green check mark will appear on the top right side of the information box. If the Locate command was unsuccessful, a red X will appear on the top right side of the information box. 5

The quick report shows Vehicle History, Alerts History, Commands History, Duration Report, Vehicle Mileage, and the Engine

6 Quick Report To get detailed vehicle information click on the Quick Report icon in the information box. The quick report window will open on the right side of your screen. The quick report shows Vehicle History, Alerts History, Commands History, Duration Report, Vehicle Mileage, and the Engine Hours. To switch between these reports, click the appropriate tab at the top of the window. You can choose the time period for the quick report by clicking the drop down box at the top of the quick report window. 6

Vehicle History Vehicle History shows the reported vehicle locations for a given time

7 You can select today, this week, this month, this quarter or a custom date ranges. For a custom date range, click inside the date boxes and a calendar will pop up. Vehicle History Vehicle History shows the reported vehicle locations for a given time period. This report will give the report time, status, speed, heading (direction) and location of your vehicle. 7

Commands History Commands History shows all commands sent to your vehicle.

8 Alerts History Alerts History lists the vehicle alerts for a given time period. This report will give the event name, report time, speed and location of the alert. Commands History Commands History shows all commands sent to your vehicle. This report gives the status of the command (successful or unsuccessful), the type of command, the time it was sent and the location of the vehicle. Click the View on Map button to the right of the desired location in order to view the alert location on the map. 8

Duration Report The duration report gives the amount of time your vehicle spent at reported locations.

Vehicle Mileage Vehicle Mileage gives the amount of miles your vehicle traveled.

9 Duration Report The duration report gives the amount of time your vehicle spent at reported locations. This report shows the vehicle name, serial number, duration, location, and the latitude and longitude of the reported location. Click the View on Map button to the right of the desired location in order to view the alert location on the map. Vehicle Mileage Vehicle Mileage gives the amount of miles your vehicle traveled. This report will give the vehicle name, serial number, time slot and miles traveled. Engine Hours Engine Hours gives the amount of hours that your vehicle s engine spent in transit. This report will give the vehicle name, serial number, time slot and total time in transit. 9

10 Exporting Reports Reports can be exported in multiple file types. To export a report as a CSV file, click the Export to CSV icon. CSV files can be opened with spreadsheet applications such as Microsoft Excel. To export a report as a PDF file, click the Export to PDF icon at the top right corner of the window. PDF files can be opened with PDF viewers such as Adobe Acrobat Reader. Printing Reports You can print reports by clicking the Print Quick Report icon at the top right corner of the window. Close the Quick Report Window To close the quick report window, click the x located in the top right corner of the window. 10

To zoom in, click the + button To zoom out, click the button Street View Street View allows you to see a 360 degrees, panoramic view of a location on the map.

11 Navigating the Map Map Tools The map tools are located on the top left side of the map. Zoom: Zoom allows you to change the view of the map. Zooming in allows you to see objects up close such as a building or neighborhood. Zooming out allows you see a larger area such as a city, state or country. To zoom in, click the + button To zoom out, click the button Street View Street View allows you to see a 360 degrees, panoramic view of a location on the map. Click the Street View icon or link in the information box. You will now see your location from the perspective of standing on the street. To exit street view, click the x located in the upper right corner of the screen. 11

Map View/ Hybrid View The map gives you two viewing options: Map View: The map view displays streets, buildings and highways

12 Panning: To pan across the screen, click and hold a point on the map while dragging your mouse in the desired direction. To go back to your original device on the map, click on the Back button located on the top left side of the map. Map View/ Hybrid View The map gives you two viewing options: Map View: The map view displays streets, buildings and highways without the use of satellite imagery. Hybrid View: The hybrid view utilizes satellite imagery while also providing names of streets, highways and places. 12

The devices window will open which will allow you to register or edit a device.

13 Edit Device To edit your device, click the Edit Device icon in the information box. Or Click the Admin Icon in the top right corner. Then, click the Devices icon. The devices window will open which will allow you to register or edit a device. Click the Edit Device Icon under the actions column. The Edit Device window will display your device details such as serial number, activation date, subscription expiration date, and last known location. 13

14 To change your avatar, click the Change Avatar button. You can now select a new avatar from the list, or upload your own. (Please note your uploaded avatar must be smaller than 2 MB). Below your device details you can find fields that can be modified (Device Name, License Plate, Current Odometer, VIN, Make, Model, and Time Zone). When you are finished modifying the fields, click the Save button. If you would like to cancel your changes, click the Cancel button. Note: You may need to scroll down to see these buttons. 14

15 Register Device Click on the Admin icon in the top right corner and then select the Devices icon. Click the Register Device button at the top left. Complete the fields with the vehicle information you want to register. Accept the terms and conditions and click OK. 15

Geofences Geofences are virtual boundaries that you can designate for tracking your vehicle. Geofences can be drawn as circles, rectangles or custom shapes.

Creating Geofences Name your Geofence by filling in the Geofence Name box. Locations for Geofences can be found in two ways.

16 Geofences Geofences are virtual boundaries that you can designate for tracking your vehicle. Geofences can be drawn as circles, rectangles or custom shapes. Once a Geofence is set up, you can add alerts or track when your vehicle enters or leaves that area. Click the Geofence icon in the information box, a window will open. Creating Geofences Name your Geofence by filling in the Geofence Name box. Locations for Geofences can be found in two ways. You can manually find the area on the map, or you can use the Find Address feature. The Find Address feature can be used by entering an address or location in the Location box. After filling in the Location box, click the find address button. Now that you found your location, follow the instructions below to draw a Geofence. Note: Depending on the type of device different geofence buttons will appear at the top of the map. 16

Drawing a Circular Geofence from a location found via find address feature If you found your location through the Find Address feature a circle will show around the location.

To define the size of the newly created Geofence, stop dragging the points.

17 Drawing a Circular Geofence from a location found via find address feature If you found your location through the Find Address feature a circle will show around the location. You can then click on the Geofence icon and adjust the size by clicking and dragging any of the four points which lie at the outer edge of the Geofence. To define the size of the newly created Geofence, stop dragging the points. If you would like to erase this Geofence and create a new one, simply click the Eraser button at the top of the map, and then follow the instructions below. Note: The devices that support circular geofences include: TT9200, TT8750+, TT9505P, and TT8850 Drawing a Circular Geofence from a location found manually Click the circular Geofence button at the top of the map. Your cursor will now switch to a + symbol. Click where you want to locate the center of your geofence and drag the cursor until you reach the needed size. Once your Geofence is the correct size, click again. To move the Geofence, click in the middle of the circle and drag it to the right location. Click the Add Geofence button and your Geofence will be saved. Note: The devices that support circular geofences include: TT9200, TT8750+, TT9505P, and TT

Drawing a Rectangular Geofence Click the rectangular Geofence button at the top of the map. Your cursor will now switch to a + symbol. Click on the map and drag the Geofence to the desired size.

Click the Add Geofence button and your Geofence will be saved.

18 Drawing a Rectangular Geofence Click the rectangular Geofence button at the top of the map. Your cursor will now switch to a + symbol. Click on the map and drag the Geofence to the desired size. Once your Geofence is the correct size, click again. To move the Geofence, click in the middle of the rectangle and drag it to the proper location. Click the Add Geofence button and your Geofence will be saved. Note: The devices that support rectangular geofences include: TT9150 and ST7200 Drawing a Polygonal Geofence The polygonal Geofence tool allows you to create a custom Geofence by connecting three or more dots. Click the polygonal Geofence, icon at the top of the map. Your cursor will now switch to a + symbol. Click where you would like the first point on the Geofence perimeter to be. As you move your cursor, you will notice a line connected to the first point. This line shows where the Geofence perimeter will be. Click where you would like the second point to be. Then click where you would like the third point. Now, you can either complete the Geofence or continue adding points. To close the Geofence, click on the first point one more time. You will then see your Geofence highlighted in blue. You can modify the shape of the Geofence by clicking on any of the points lying on the outer edge and dragging them to the desired shape. You can also move the Geofence by clicking in the center of the Geofence, and dragging it. Note: The devices that support polygonal geofences include: TT9200, TT8750+, TT9505P, and ST7200. Devices TT8750+, TT9200, and TT9505 support up to 10 vertices or corners, the ST7200 supports up to 6 vertices. 18

19 If you would like to create an alert for this Geofence, click Yes on the Send Alerts button. If not, skip down to instructions for drawing Geofences. Select when you would like to be alerted. The options are entering, exiting and crossing. Entering : Will receive an alert when the vehicle enters the Geofence. Exiting : Will receive an alert when the vehicle leaves the Geofence. Crossing : Will receive an alert after the vehicle has both entered and exited the Geofence. Please note: your account has 5 Geofence slots. If you create a Geofence using slot 1, you may accidentally overwrite an existing Geofence. Make sure to change the Slot Number for each Geofence you create. 19

Choose how you would like to be alerted.

For SMS alerts, select SMS and enter your phone number (no

Delete a Geofence Click the Admin icon at the top right corner.

Under the Actions column, click the Delete icon A confirmation

20 Choose how you would like to be alerted. To use , select and enter your address. For SMS alerts, select SMS and enter your phone number (no dashes) and your cell phone provider. Delete a Geofence Click the Admin icon at the top right corner. Then, click the Geofences icon. The geofence window will open. Under the Actions column, click the Delete icon A confirmation message will open asking Are you sure you want to delete the selected Geofences? Select OK to finish deleting the Geofence. 20

21 Alerts Click the Alerts icon in the information box. Or Click the Admin Icon in the top right corner. Then, click the Alerts icon. The Alerts window will open, which will allow you to create, delete or edit alerts. Create an Alert Select which devices to apply the alert to by clicking the Add Devices button. There, you can select which devices by ticking the check box next to the appropriate device. Click the Save button at the bottom of the window to finish adding devices. 21

Name the alert by filling in the Alert Name box. Select a type of alert from the Alert Type drop down box. Fill in the fields. Alerts can be sent via email or SMS to your cell phone.

22 Name the alert by filling in the Alert Name box. Select a type of alert from the Alert Type drop down box. Fill in the fields. Alerts can be sent via or SMS to your cell phone. Choose how you would like to be alerted. To use , select and enter your address. To add another , click Add another. For SMS alerts, select SMS and enter your phone number (no dashes) and your cell phone provider. Edit an Alert Click on the Admin icon in the top right corner and then select the Alerts icon. Find the alert(s) you want to edit and click the Edit Alert icon in the actions column. Change the desired fields. Click the Save button at the bottom of the window. Delete an Alert Click on the Admin icon in the top right corner and then select the Alerts icon. Find the alert(s) you want to delete and tick the checkbox to the left of the alert name. If you want to delete all alerts, tick the checkbox at the very top of the list of alerts, this will select all of your alerts. Then, click the Delete Selected button. 22

23 Or Click the Delete Alert icon in the actions column. A confirmation message will appear. Select OK and your alert(s) will be deleted. 23

You can create, edit and delete users on this page. Create a User Click the Add New User button.

24 Users Click the Admin icon in the top right corner. Then, click the Users icon. The users window will open which displays all current users and their information. You can create, edit and delete users on this page. Create a User Click the Add New User button. Fill in the fields. Click the Save button. Edit User On the Users Admin page, click the Edit User icon in the Actions column. 24

Edit the information. The icons that appear in the information box of the vehicle can be selected at the bottom of the window. Select up to six by clicking on the box next to each icon.

25 Edit the information. The icons that appear in the information box of the vehicle can be selected at the bottom of the window. Select up to six by clicking on the box next to each icon. Click the Save button at the bottom of the window. Change Your Password On the Users Admin page, click the Edit User icon in the Actions column. Enter your new password in the Password field, and click the Save button. A message will appear confirming a successful password change. 25

26 Delete a User Click the Delete User icon in the Actions column. A confirmation message will appear. Select Delete to finish deleting the user or Cancel to keep the user. Note: The Delete User Icon will not appear if there is only one user registered to the account 26

27 Renewals Click the Admin icon in the top right corner. Then, click the Renewals icon. Tick the checkbox next to the device you would like to renew. Click the Renew & Pay button. Enter your billing information and follow the on screen prompts and click Confirm. 27

28 Index Home Page... 2 Main Page Menu Icons... 3 Admin Icon... 3 Help Icon... 3 Logout Icon... 4 Chat Icon... 4 Locate Now... 5 Quick Report... 6 Vehicle History... 7 Alerts History... 8 Commands History... 8 Duration Report... 9 Vehicle Mileage... 9 Engine Hours... 9 Exporting Reports Printing Reports Close the Quick Report Window Navigating the Map Map Tools Street View Map View/ Hybrid View Edit Device Register Device Geofences Creating Geofences Drawing a Circular Geofence from a location found via find address feature Drawing a Circular Geofence from a location found manually Drawing a Rectangular Geofence Drawing a Polygonal Geofence Delete a Geofence Alerts Create an Alert Edit an Alert Delete an Alert Users Create a User

29 Edit User Change Your Password Delete a User Renewals

Propel PRO User Guide

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