Jabber Messenger Online Help
|
|
- Erik Harmon
- 5 years ago
- Views:
Transcription
1 Jabber Messenger Online Help
2 Table Of Contents Welcome... 1 Welcome... 1 What's New in this Release?... 2 Getting Started... 3 Logging In... 3 Creating a New Account... 6 Using Jabber Messenger... 9 Searching for Contacts...13 Setting your Presence Status...15 Using Shortcuts...17 How Do I Change Default Options?...19 Your Contacts...20 Using the Contacts Tab...20 Adding Contacts...21 Managing your Contacts...23 Viewing your Contacts...26 Sending a List of Contacts...27 Adding AOL Instant Messenger Contacts...28 Subscription...30 What is a Subscription?...30 Subscription Requests...32 Chatting...33 Chatting with Contacts...33 Chatting with Community Group Members...34 ii
3 Table Of Contents Chatting in Text Conference Rooms...35 Sending Broadcast Messages...37 Message Fonts and Appearance...38 Working with Chat Transcripts...40 Managing Chat History...42 Managing Offline Messages...46 Community Groups...48 What are Community Groups?...48 Using the Community Groups Tab...49 Managing your Community Groups...50 Add a Community Group Member to your Contact List...52 Text Conferencing...53 What is Text Conferencing?...53 Using the Text Conferencing Tab...56 Roles within a Room...57 Affiliations within a Room...59 Invitations to Rooms...61 Creating Rooms...62 Joining Rooms...63 Favorite Rooms...66 Adding a Room Occupant to Contact List...67 Changing the Room Subject...68 Managing Room Transcripts...69 Managing Room History...71 Filtering Rooms...74 Managing your Membership...76 iii
4 Jabber Messenger Online Help Room Administration...77 Overview...77 Managing Room Members...78 Modifying Room Options...81 Moderating Room occupant...82 Deleting Permanent Rooms...83 File Transfer...84 What is File Transfer?...84 Sending Files to Contacts...85 Sending Files to Community Group Members...86 Sending Files to Room Occupants...87 Posting Files in Text Conference Rooms...88 Customizing your client...89 What are Options?...89 General Options...90 Appearance Options...92 Contacts Options...95 Messages Options...97 Presence Options Text Conferencing Options Hotkeys Options Preference Troubleshooting Identity Settings Modifying your Profile Changing your Password Dynamic Content iv
5 Table Of Contents Using Dynamic Content Collaboration Tools Initiating a WebEx Meeting Transports What are Transports? Registering with the Transport Unregistering from Transports Logging in and out of Transports Adding Transport Contacts Transport Compatibility Disclaimer Index v
6
7 Welcome Welcome Welcome to Jabber Messenger! Jabber Messenger (JM) is an advanced, full-featured Instant Messaging and content delivery system that runs on Windows desktop systems. JM provides the immediacy and convenience of Instant Messaging (IM) conversations with friends and colleagues. IM conversations allow you to send and receive "chat" messages on a one-to-one basis. What do you want to do? Learn your way around Jabber Messenger Search for contacts Talk to people (chat) Broadcast a message Manage your contacts Join a room Send a file Customize Jabber Messenger (set your preferences) 1
8 Jabber Messenger Online Help What's New in this Release? Jabber Messenger includes the following enhancements with this release: Timestamp Formatting The Timestamp formatting feature allows you to change the format of the timestamp for messages as: Microsoft Windows Regional Options 24-hour notation with leading zeros 24-hour notation 12-hour notation This feature is configured in the Tools > Options > Appearance tab. Text Conferencing Message History Retrieval Text Conferencing rooms now include the number of total messages retrieved for the date selected on the message history calendar. 2
9 Getting Started Logging In You can log in to the server using only the basic options, or, if you are a more advanced user, you can specify a number of details about your connection. Log in 1. Click the Click Here to Login link on the main window. 2. Select the I have an existing account radio button. 3. In the Username box, enter your username. The username is the first part of your Jabber ID, for example jsmith. 4. In the Password box, enter your password. 5. The Domain text box will have a default server. To change the default server value, type the domain name for the server where you want to log in. The domain is the second part of your Jabber ID. For example, if your Jabber ID is jsmith@example.com, the domain is example.com. 6. In the Resource box, enter a resource name. You cannot log in if this text box is empty. In addition, the resource name uniquely identifies the client you logged in with. If you are online with multiple clients at the same time, you must indicate a different unique resource name for each client. For example, Home Desktop, Work Desktop and so on. If the Resource box is disabled, click... to change the resource name. In the Enter resource box, enter a new resource name and then click OK. 7. If enabled, select the Save password checkbox. When selected, you do not have to re-enter your password each time you log in. 8. If enabled, select the Automatically login with this information checkbox. When selected, the client automatically logs into the server each time you open it. 9. If desired, select the Use a secure connection checkbox. For this option to be available, your administrator must have enabled secure connection on the server. 10. Click Finish. Log in with advance options 1. Click the Click Here to Login link on the main window. 2. In the Username box, enter your username. The username is the first part of your Jabber ID, for example jsmith. 3. In the Password box, enter your password. 4. The Domain text box will have a default server. To change the default server value, type the domain name for the server where you want to log in. The domain is the second part of your Jabber ID. For example, if your Jabber ID is jsmith@example.com, the domain is example.com. 5. In the Resource box, enter a resource name. You cannot log in if this text box is empty. In addition, the resource name uniquely identifies the client you logged in with. If you are online with multiple clients at the same time, you must indicate a different unique resource name for each client. For example, Home Desktop, Work Desktop and so on. 3
10 Jabber Messenger Online Help If the Resource box is disabled, click... to change the resource name. In the Enter resource box, enter a new resource name and then click OK. 6. If enabled, select the Save password checkbox. When selected, you do not have to re-enter your password each time you log in. 7. If enabled, select the Automatically login with this information checkbox. When selected, the client automatically logs into the server each time you open it. 8. If desired, select the Use a secure connection checkbox. For this option to be available, your administrator must have enabled secure connection on the server. 9. Click Next. The Connection Options dialog box appears. 10. In the Host box, enter the host name of the server where you want to connect. This text box should contain a Fully Qualified Domain Name (FQDN). 11. In the Port box, enter the port of the server on which you want your client to connect. 12. If you need to set up a proxy server connection, click Next and follow the instructions in the Proxy server section below. Otherwise, go the next step. 13. Click Finish. Log in using a proxy server 1. On the Proxy Information window of the Login wizard, select the Connect via a SOCKS 5 proxy radio button. 2. In the SOCKS Server box, enter the Fully Qualified Domain Name (FQDN) or IP address for the proxy server. 3. In the SOCKS Port box, enter the port on which you will connect to the proxy server. 4. If your proxy server requires you to authenticate with it, in the Proxy username and Proxy password boxes type your username and password for the proxy account. 5. Click Finish. Invalid security certificate If Use a secure connection is selected and an invalid Security Certificate exists, the Invalid Security Certificate dialog box appears with the reason why the Security Certificate is invalid. You can select one of the following: Accept for this session only to use the invalid certificate for this session. The next time you log in, you will be prompted with the Invalid Security Certificate dialog box if the Security Certificate is invalided. Accept for all sessions to use the invalid certificate for all log in sessions. You will not be prompted again. Reject this certificate to reject the invalid certificate, and you will not be able to log in. The next time you log in, you will be prompted with the Invalid Security Certificate dialog box if the Security Certificate is invalided. View this certificate to review the invalid certificate. Click Close when you are done. 4
11 Getting Started Log out From the File menu, click Log Out. To log out and close Jabber Messenger: From the File menu, click Exit Jabber Messenger. Disable automatically login 1. Log into Jabber Messenger. 2. From the File menu, click Log Out. 3. Click the Click Here to Login link on the main window. The Login window appears. 4. Clear the Automatically login with this information checkbox so that it does not contain a checkmark. 5. Continue logging back in as normal. The next time you log into Jabber Messenger, you need to enter your username and password. 5
12 Jabber Messenger Online Help Creating a New Account You can create a new account to use for logging into Jabber Messenger and specify a number of details about your connection. Create a new account 1. Click the Click Here to Login link on the main window. 2. Select the I want to create a new account radio button. 3. In the Username box, enter your username. The username is the first part of your Jabber ID, for example jsmith. 4. In the Password box, enter your password. 5. The Domain text box will have a default server. To change the default server value, type the domain name for the server where you want to log in. The domain is the second part of your Jabber ID. For example, if your Jabber ID is jsmith@example.com, the domain is example.com. 6. In the Resource box, enter a resource name. You cannot log in if this text box is empty. In addition, the resource name uniquely identifies the client you logged in with. If you are online with multiple clients at the same time, you must indicate a different unique resource name for each client. For example, Home Desktop, Work Desktop and so on. If the Resource box is disabled, click... to change the resource name. In the Enter resource box, enter a new resource name and then click OK. 7. If enabled, select the Save password checkbox. When selected, you do not have to re-enter your password each time you log in. 8. If enabled, select the Automatically login with this information checkbox. When selected, the client automatically logs into the server each time you open it. 9. If desired, select the Use a secure connection checkbox. For this option to be available, your administrator must have enabled secure connection on the server. 10. Click Next. The Registration Information dialog box appears. 11. In the Confirm password box, enter your password again. The password must match the password you entered in the previous step above. 12. Click Next. The Connection Options dialog box appears. 13. In the Host box, enter the host name of the server where you want to connect. This text box should contain a Fully Qualified Domain Name (FQDN). 14. In the Port box, enter the port of the server on which you want your client to connect. 15. Click Next. The Proxy Information dialog box appears. 16. Select the Connect directly to the server radio button or select the Connect via a SOCKS 5 proxy radio button. If you selected the Connect via a SOCKS 5 proxy option: In the SOCKS Server box, enter the Fully Qualified Domain Name (FQDN) or IP address for the proxy server. In the SOCKS Port box, enter the port on which you will connect to the proxy server. 6
13 Getting Started If your proxy server requires you to authenticate with it, in the Proxy username and Proxy password boxes type your username and password for the proxy account. 17. Click Next. The Registration Information dialog box appears. 18. In the First Name box, enter your first name. 19. In the Last Name box, enter your last name. 20. In the box, enter your address. 21. Click Next. The Registration Summary dialog box appears. 22. In the Registration Summary dialog box, you can: 23. Click Finish. Change your Resource name. In the Resource box, enter a resource name. You cannot log in if this text box is empty. In addition, the resource name uniquely identifies the client you logged in with. If you are online with multiple clients at the same time, you must indicate a different unique resource name for each client. For example, Home Desktop, Work Desktop and so on. If the Resource box is disabled, click... to change the resource name. In the Enter resource box, enter a new resource name and then click OK. If enabled, clear or select the Save password checkbox. When selected, you do not have to re-enter your password each time you log in. If enabled, clear or select the Automatically login with this information checkbox. When selected, the client automatically logs into the server each time you open it. Invalid security certificate If Use a secure connection is selected and an invalid Security Certificate exists, the Invalid Security Certificate dialog box appears with the reason why the Security Certificate is invalid. You can select one of the following: Accept for this session only to use the invalid certificate for this session. The next time you log in, you will be prompted with the Invalid Security Certificate dialog box if the Security Certificate is invalided. Accept for all sessions to use the invalid certificate for all log in sessions. You will not be prompted again. Reject this certificate to reject the invalid certificate, and you will not be able to log in. The next time you log in, you will be prompted with the Invalid Security Certificate dialog box if the Security Certificate is invalided. View this certificate to review the invalid certificate. Click Close when you are done. 7
14 Jabber Messenger Online Help Log out From the File menu, click Log Out. To log out and close Jabber Messenger: From the File menu, click Exit Jabber Messenger. 8
15 Getting Started Using Jabber Messenger This topic describes how to use the Jabber Messenger interface. What is the Navigator? The Navigator refers to the portions of the main window that you use to move around within Jabber Messenger. Navigator elements cannot be docked or undocked, and are always in view in Jabber Messenger. The Navigator is composed of: The Contacts tab The Community Groups The Text Conferencing The Dynamic Content tab tab tab Note: The Navigator may include other tabs depending on how your system administrator configured your server. Use the arrow buttons to flip between the available tabs. If you resize the window, you will see the tabs again. Use the main window The main window is split into a number of different elements. Left-pane The left-pane is called the Navigator. The Navigator is composed of: The Contacts tab The Community Groups The Text Conferencing The Dynamic Content tab tab tab Note: The Navigator may include other tabs depending on how your system administrator configured your server. 9
16 Jabber Messenger Online Help Center-pane The center-pane is the main working area of Jabber Messenger. Each conversation you have is contained in a separate tab in this area. Likewise, when you join a text conference room, view Broadcast Messages or view Offline Message, it appears in a tab. You can flip through the tabs as needed by clicking on them. You may need to click the previous arrow or next arrow buttons to see all of the tabs if you have a large number of them open. Right-pane The right-pane changes according to what you have selected in the center-pane. If you have a one-to-one chat active in the center-pane, the right-pane contains your chat history calendar. For instance, if you have a conversation with John Smith active in the center-pane, this pane contains the chat history calendar of your conversations with this contact. Note: If you have a text conferencing room selected in the center-pane, the rightpane contains a list of the occupants in the room, their current status and a Room History calendar for selecting room transcript history. Menu bar A menu bar stretches across the top of Jabber Messenger to provide access to a number of different features. The Actions menu contains options that change depending on which part of the main window is active. Resize window panes The different elements on the main window may be stretched and resized to your preference. On the main window, point to one of the vertical bars, for example the vertical bar between the Contact list and Chat area, and notice that the pointer changes to a double-headed arrow. To change the width Point to a left or right vertical bar or window border. When the pointer changes into a horizontal double-headed arrow, drag the border to the right or left. To change the height Point to the top or bottom window border. When the pointer changes into a vertical doubleheaded arrow, drag the border up or down. To change the height and width simultaneously Point to any window corner. When the pointer changes into a diagonal double-headed arrow, drag the border in any direction. 10
17 Getting Started Dock windows and undocking tabs You can undock tabs into individual windows and dock windows into tabs by using the Dock and Undock options. To undock tabs On the Window menu, choose Undock this tab to make the tab a new window. Right-click the conversation tab label and chose Undock to make the tab a new window. On the conversation tab, choose the undock this tab new window. button to make the tab a To dock windows On the Windows menu, choose Dock this window to dock chats, text conference rooms, room filters, dynamic content, Offline Messages and Broadcast Messages as tabs. On the conversation window, choose the dock this window window to a tab on the center-pane in Jabber Messenger. button to dock the To close dock tabs or undock windows On the conversation tab, click the Close button. Right-click the conversation tab label and choose Close. On the conversation window, from the File menu, choose Close. By default all the message windows are docked. You can change this option by clicking Options on the Tools menu and then the Appearance tab. Navigator elements may not be undocked. These elements include the Contacts tab, the Community Groups tab, and the Text Conference tab. 11
18 Jabber Messenger Online Help Use the toolbar The toolbar contains shortcuts to commonly used features. Click the arrow next to the presence status button to change your presence information. Select a new status from the drop-down menu. Your current status has a checkmark next to it. The New button provides quick access to adding contacts and text conferencing rooms. Select Contact to add someone to your contact list. Select Group to create a group within your contact list. If text conferencing is available, select Room to create a new text conferencing room. Select Room Filter to create a new filter for text conferencing. Exit Jabber Messenger If you click the X button in the right-hand corner of Jabber Messenger, it minimizes to your Windows taskbar, but you remain logged into the server and are still able to receive messages. To completely exit Jabber Messenger, you must click Exit Jabber Messenger from the File menu. 12
19 Getting Started Searching for Contacts When you first start using Jabber Messenger, you need to locate people and add them to your contact list or subscribe to community groups. Search for contacts and add them to your contact list Once you add people to your contact list, they appear in the Contacts tab each time you log into Jabber Messenger. Next to each contact's name, you'll find a current "presence" that indicates whether the person is online and available to chat. 1. On the main window's toolbar, select the arrow next to the New button and then click Contact from the shortcut menu. 2. Select the I want to search for the contact radio button. 3. Select the Search Directory you want to search from the drop-down list. The choices available to you depend on how the system administrator has set up your server. 4. Click Next. 5. Enter characters in one or more of the available search fields. Entering less information usually enables the search to return more results. You can also use a wildcard to see larger result sets. The wildcard can be * or % depending on the user directory service. For example, you can enter J* to find all names that start with 'J'. You can enter more characters to limit the search result to a smaller number. 6. Click Next. After a few moments, your search results display. Tip: Select a contact and click View Profile to see the person's profile information. 7. If the results do not contain the contact you wanted to find, click Back to modify your search options. 8. Select the contacts or groups you want to add to your contact list. To select consecutive contacts, click the first contact, press and hold down Shift, and then click the last contact. To select nonconsecutive contacts, press and hold down Ctrl, and then click each contact. 9. Click Next. 10. In the Modify Contact Details dialog box, you can select or clear the contacts to add. Enter a Display Name for the contact. The contact will appear in your contact list under this name. Then select a folder from the Add to folder drop-down list. If you do not select a folder, the contact will appear in the Unfiled contact folder. Click Ok. 13
20 Jabber Messenger Online Help 11. In the Specify Contact Details dialog box, enter a Display Name for the contact. The contact will appear in your contact list under this name. Then select a group from the Add to the group drop-down list. If you do not select a group, the contact will appear in the Unfiled contact group. 12. Click Finish. A subscription request is sent to the contacts. If the contact accepts your subscription request, the person is added to your contact list. Subscribe to community groups The Community Groups tab appears in the left-pane next to your contact list. Like your regular contacts, it lists the current status for members of the community group if permission to view presence is allowed. 1. Click the Community Groups tab so that it is active. 2. From the File menu, click New and then Community Groups or click the arrow next to New on the toolbar and choose Community Groups. The Community Groups wizard appears displaying the available community groups. 3. Review the list of available community groups and determine the ones to which you want to subscribe. Your permission level for each group is noted next to the group name. Permission All Broadcast View Members View Presence Description You can broadcast messages to the group, view group members and view the group member's presence. You can broadcast messages to the group. You can view group members. You can view the group member's presence 4. Select the groups to which you want to subscribe. 5. Click OK. The selected groups appear in the Community Groups tab. 6. Click the + button to expand a community group. All of the contacts for that group display. In some cases, your system administrator may not permit the individual contacts in a group to display, and you will be unable to perform this step. 14
21 Getting Started Setting your Presence Status Setting the presence status lets your contacts know whether you are available, away, or don't want to be disturbed. You can select from several built-in status messages, and you can add customized text status messages. Change your presence status The presence status button is located in the upper left-hand corner of the Jabber Messenger window on the toolbar. The drop-down list contains three status types (Available, Away, and Do Not Disturb) with specific text status messages under each. 1. Click the presence status button or click the arrow next to the presence status button, the status type list displays: 2. Select a status type from the list. Your status changes to the selected type. Everyone subscribed to your presence (that is, everyone who has you in their contact list) sees the updated status information. For example, contacts are notified that your status is now available. In addition, you can change your presence status from the Actions menu by clicking Status and then choosing the status type from the list. Customize a text status message 1. From the Tools menu, click Options and then select the Presence tab in the Options window. You can also click the arrow next to the presence status button and choose Customize on the shortcut menu. 2. Click Add under the presence type where you want to add a new text status. For example, click Add under the Away category to add a new text status to the Away list. 3. Type your text status message in the provided text box. Click OK when finished. 4. Click OK to close the Options window. The main window appears. 5. Click the arrow next to your presence status button. Your new custom text status will appear in the list under the category where you added it. Remove a customize text status message 1. From the Tools menu, click Options. 2. Select the Presence tab in the Options window. 15
22 Jabber Messenger Online Help 3. Select the text status message you want to remove from the presence type: Available, Away or Do No Disturb list. 4. Click Remove under the presence type where you want to remove the text status. For example, click Remove under the Away category to remove the selected text status from the Away list. 5. Click OK to close the Options window. The main window appears. 6. Click the arrow next to your presence status, and move your pointer over the category where you removed the text status message. Your custom text status will not appear in the list. 16
23 Getting Started Using Shortcuts Jabber Messenger uses many shortcuts that are available in most Windows applications. You will find a few of the frequently used shortcuts here. Use right-click Right-clicking items in Jabber Messenger provides access to a shortcut menu. Shortcut menus contain actions you might want to take with the selected element. All of the shortcut menu options are available through the regular menu bar. However, you may find it quicker to access them by right-clicking. Try right-clicking different elements in Jabber Messenger. For example, right-click a contact and a menu with options appropriate to that contact appears. Now, right-click a community group and different options appear. Use keyboard shortcuts for message composer Key Backspace Delete Enter Ctrl + Enter Ctrl + A Ctrl + C Ctrl + X Ctrl + V Description Deletes a character to the left. Deletes a character to the right or selected text. Adds a new line in the chat message or sends the message if the Enter key sends message option is selected in General Preferences. Adds a new line in the chat message if the Enter key sends message option is selected in General Preferences. Selects all items on the current chat message. Copies the selected items to the Clipboard. Removes the selected items and copy them to the Clipboard. Inserts the contents of the Clipboard at the selected location. 17
24 Jabber Messenger Online Help Use keyboard shortcuts for basic navigation Use the following shortcuts to select contacts and groups without using a mouse in the Send Contacts, Invite to Room, and Broadcast Message dialog boxes. Key Right Arrow Left Arrow Up Arrow Down Arrow Ctrl + Tab Shift + Tab Spacebar Expands a group Collapses a group Goes to the previous item Goes to the next item Description Moves to the next option or option group Moves to the previous option or option group Selects the group or contact or clears the group or contact selection Use the following shortcuts to select the background color without using a mouse for Room Filters. Key Right Arrow Left Arrow Up Arrow Down Arrow Ctrl + Tab Shift + Tab Spacebar Description Moves to the next color to the right Moves to the next color to the left Moves up to the previous color Moves down to the next color Moves to the next option or option group Moves to the previous option or option group Selects the color Use Hotkeys Hotkeys can be used to insert a frequently used phrase or text in one-to-one chats, text conference room chats, broadcast messages or transcripts. You can set up a hotkey with your customize text message by going to Tools > Options > Hotkeys page. Currently, the Function keys (F1 through F12) are used for hotkeys in Jabber Messenger. You can see a list of predefined hotkeys by clicking the Hotkey button on the Rich Text Composer toolbar or by selecting the Hotkey menu option on the Actions menu. 18
25 Getting Started How Do I Change Default Options? While Jabber Messenger contains a number of default settings to help you get started, you may want to customize how your client handles common events. For example, do you want to hear a sound each time a message arrives or to flash the task bar? Do you want toast pop-ups from the bottom of your screen each time a contact logs in? Each of these preferences, and many others, are set on the Options window. To open the Options window, click Options from the Tools menu. For more information about preferences, see the Customizing your client topics: What are options? General Appearance Contacts Messages Presence Text Conferencing Troubleshooting preferences 19
26 Your Contacts Using the Contacts Tab The Contacts tab contains a list of all your contacts. That is, each time you subscribe to someone, they are added to this tab. By reviewing the tab, you can see who is online and their current presence status. For example, you can see if they are available, away, or in Do Not Disturb (DND) mode. Common actions taken on the Contacts tab include: Chatting with contacts Adding contacts Sorting contacts into groups Try right-clicking a contact and reviewing the options available on the shortcut menu. 20
27 Your Contacts Adding Contacts You must subscribe to other Jabber users before you can communicate with them. When your subscription request is accepted, a contact is added to your Contacts list, and you automatically receive information about the contact's presence. Refer to the What is a subscription? topic for a complete description of the concept of subscriptions. When you know a contact's ID, you can quickly add the contact using the Add Contact window. If you don't know the contact's ID, you can search for it in your user directory, and then add the contact. Search for a contact You can search for a contact and then add the contact. 1. On the main window's toolbar, select the arrow next to the New button and then click Contact from the shortcut menu. 2. Select the I want to search for the contact radio button. 3. Select the Search Directory you want to search from the drop-down list. The choices available to you depend on how the system administrator has set up your server. 4. Click Next. 5. Enter characters in one or more of the available search fields. Entering less information usually enables the search to return more results. You can also use a wildcard to see larger result sets. The wildcard can be * or % depending on the user directory service. For example, you can enter J* to find all names that start with 'J'. You can enter more characters to limit the search result to a smaller number. 6. Click Next. After a few moments, your search results display. Tip: Select a contact and click View Profile to see the person's profile information. 7. If the results do not contain the contact you wanted to find, click Back to modify your search options. 8. Select the contacts or groups you want to add to your contact list. 9. Click Next. To select consecutive contacts, click the first contact, press and hold down Shift, and then click the last contact. To select nonconsecutive contacts, press and hold down Ctrl, and then click each contact. 21
28 Jabber Messenger Online Help 10. In the Modify Contact Details dialog box, you can select or clear the contacts to add. Enter a Display Name for the contact. The contact will appear in your contact list under this name. Then select a folder from the Add to folder drop-down list. If you do not select a folder, the contact will appear in the Unfiled contact folder. Click Ok. 11. In the Specify Contact Details dialog box, enter a Display Name for the contact. The contact will appear in your contact list under this name. Then select a group from the Add to the group drop-down list. If you do not select a group, the contact will appear in the Unfiled contact group. 12. Click Finish. A subscription request is sent to the contacts. If the contact accepts your subscription request, the person is added to your contact list. Add a contact by IM account ID You can add a contact when you know the person's IM account ID. 1. On the main window's toolbar, click the arrow next to the New button and then choose Contact on the shortcut menu. 2. Select the I know the contact's IM account ID radio button. 3. Select the IM Network you want to search from the drop-down list. The choices available to you depend on how the system administrator set up your server. If the contact is on an IM network other than Jabber (for example, MSN Transport or AIM), select the appropriate IM network from the dropdown list. Other IM networks are only available if enabled by your system administrator. 4. Click Next. 5. Type the Jabber ID for the contact in the first text box. 6. Enter a display name for the contact. The contact will appear in your contact list under this name. 7. Select the Group where you want the contact to appear from the Add to the group drop-down list. If you do not select a group, the contact will appear in the Unfiled contact group. 8. Click Finish. A subscription request is sent to the contact. 22
29 Your Contacts Managing your Contacts Once people are added to your Contact list, you have a number of options for organizing and managing them. The term "groups" in this topic refer to the groups in which your contacts are organized. In contrast, the system administrator manages Community Groups. You may view or hide them, but cannot move individuals between them. Rename a contact 1. Select the contact's display name. 2. From the Actions menu, click Rename or right-click and choose Rename on the shortcut menu. 3. Type a new name for the contact. 4. Click OK. Rename a contact from the profile If configured on the server, you can rename a contact from profile. 1. Select the contact's display name. 2. From the Actions menu, click Rename from Profile or right-click and choose Rename from Profile on the shortcut menu. The contact's name is pulled from his or her profile. View additional contact information 1. Select the contact's display name. 2. From the Actions menu, click View Profile or right-click and choose View Profile from the shortcut menu. The profile information for the contact is pulled from the server and displayed. Subscribe to an observer 1. Select the observer's display name. 2. From the Actions menu, click Subscribe to this observer or right-click and choose Subscribe to this observer from the shortcut menu. A subscription request is sent to the observer. After the observer accepts your subscription request, the observer becomes a contact. 23
30 Jabber Messenger Online Help Remove a contact 1. Select the contact's display name. 2. From the Actions menu, click Remove or right-click and choose Remove from the shortcut menu. 3. Select Remove this contact from my contact list completely option to completely remove the contact from the contact list and contact group. Select Remove this contact from the "group name" group only option, where "group name" is the name of the contact group from which you are removing the contact. This option is active when a contact appears in more than one contact group. Selecting this option removes the contact just from this contact group. 4. Click OK. Create a group in the Contacts tab 1. In the main toolbar, select the down arrow next to the New button and then choose Group from the shortcut menu. 2. Type a name for the group in the text box. 3. Click OK. The new group appears in your Contacts tab. Move contacts between groups 1. Select the contact's display name. You can also select multiple contacts and groups. To select consecutive contacts, click the first contact, press and hold down Shift, and then click the last contact. To select nonconsecutive contacts, press and hold down Ctrl, and then click each contact. 2. From the Actions menu, click Move To or right-click and choose Move To on the shortcut menu. You can also drag-and-drop the contacts into the desired group. 3. Select the group where you want to place the contact. The contact moves to the selected group. 24
31 Your Contacts Copy a contact to another group 1. Select the contact's display name. You can also select multiple contacts. To select consecutive contacts, click the first contact, press and hold down Shift, and then click the last contact. To select nonconsecutive contacts, press and hold down Ctrl, and then click each contact. 2. From the Actions menu, click Copy To or right-click and choose Copy To on the shortcut menu. You can also press and hold down Ctrl and drag-and-drop the contacts into the desired group. 3. Select the group where you want to place the contact. The contact is copied to the selected group. Rename a group 1. Select the group name. 2. From the Actions menu, click Rename or right-click the group and choose Rename on the shortcut menu. 3. Type a new name for the group. 4. Click OK. Remove a group 1. Select the group name. 2. From the Actions menu, click Remove or right-click the group and choose Remove on the shortcut menu. 3. Click OK to confirm that you want to remove the group. 25
32 Jabber Messenger Online Help Viewing your Contacts All of your contacts are listed on the Contacts is displayed on this tab using the View menu. tab. You can modify how information Presence indicators There are a number of standard icons that indicate the current presence of your contacts: The contact is online and available. This contact can observe your presence, but you are not receiving updated presence information about him. The contact is online, but away. The contact is online, but does not want to be disturbed. The contact is offline. Change the view of your Contact list 1. Click the Contacts tab to make it active. 2. From the View menu, click Text Status. The text status displays the full status message for your contacts in addition to the default presence status. When disabled, you can still determine whether or not people are available via their presence icon (for example, or ). 3. From the View menu, click Offline Contacts. When enabled, your contact list displays people who are not currently logged in. You may want to disable Offline Contacts so that your contact list only displays people who are online. 4. From the View menu, select Observers. When enabled, your Contact list displays observers with an eyeglass icon. See also Adding contacts Managing your contacts 26
33 Your Contacts Sending a List of Contacts You can send a list of your contacts to other contacts, and they can send their list of contacts to you. Send your list of contacts to other contacts 1. From the Actions menu, click Send Contacts. 2. Type a message to send along with the list. 3. In the first column, select the contacts you want to send. You can check a group or several contacts. 4. In the second column, select the contact or contacts that should receive the list of contacts. 5. Select the Include nicknames checkbox if you want to include the contact's nickname. 6. Click OK to send the list of contacts. Receive a list of contacts A Received Roster dialog box displays with a list of contacts. 1. Select the contacts you want to add to your contact list. 2. Click OK to add. A subscription request is sent to all the contacts you have selected. See also Chatting with people Sending a broadcast message 27
34 Jabber Messenger Online Help Adding AOL Instant Messenger Contacts You can subscribe to AOL Instant Messenger (AIM ) contacts, view their presence and exchange one-to-one chats. Your system administrator must configure AIM Gateway from Jabber in order for AIM features to be available in Jabber Messenger. You cannot invite AIM contacts to conference rooms or view AIM contacts' profile information. In addition, you cannot send messages to offline AIM contacts. Add an AIM contact 1. On the main window's toolbar, click the arrow next to the New button and then choose Contact on the shortcut menu. 2. Select the I know the contact's IM account ID radio button. 3. In the Select IM Network box, select AIM from the drop-down list. 4. Click Next. 5. In the Contact ID box, enter the AIM contact's IM account ID. Typically, the screen name followed is the AIM's contact's IM account ID. For example, jimbrown@aol.com. 6. Type a display name for the AIM contact. The AIM contact will appear in your contact list under this name. 7. Select the Group where you want the AIM contact to appear from the dropdown list. 8. Click Finish. AIM presence status (Available) - Online and available to chat (Away) - Online and unavailable * (Offline) - Offline 28
35 Your Contacts * To see the Away status text, choose Text Status on the View menu. Import your AIM Buddy List You can import your AIM Buddy List into Jabber Messenger. Note: Your system administrator must configure the AIM Gateway from Jabber in order for you to import the AIM Buddy List in Jabber Messenger. 1. Log in to AIM. 2. From the My AIM menu, select Save Buddy List. 3. In the Save Buddy List dialog box, select the group or groups you want to export. 4. Enter a file name and go to the directory where you want to save the Buddy List file. 5. Click Save. 6. Open Jabber Messenger and log in. 7. From the File menu, select Import AIM Buddy List. 8. In the Open dialog box, select the saved Buddy List file on your computer. For example, AIM_buddies.blt. 9. Click Open. See also The AIM Buddy List (group or groups) is added to your Contact list. Managing your contact list 29
36 Subscription What is a Subscription? Subscriptions refer to how you add others to your Contacts list. Unlike some instant messaging clients, Jabber Messenger does not allow you to be added to someone's Contact list without your permission. Likewise, you must get permission from others to add them to your Contact list. This concept is called subscribing to another person. By managing your subscriptions, you control who can see your presence information. Subscription Process While the procedure for adding contacts are available in the Add Contacts topic, you may find the information provided here helpful in understanding the subscription process. When you add a person to your contact tab, a number of things happen: The person receives a subscription request stating that you want to add him or her as a contact to your Contact list. The person can grant permission for you to add him or her as a contact to your Contact list. However, the person has the option to add you as a contact or as an observer. The person denies your request. You cannot add him or her to your Contact list. As you can see, the subscription process enables you to control who views your online presence. No one can add you to his or her Contacts list unless you permit it. 30
37 Subscription Subscription Request When someone attempts to add you to his or her Contact list, a Subscription Request dialog box appears on your screen. You can: Accept the subscription and be added as contacts to each other's Contact list. Click Advanced>> and select one of the following options: Add as a Contact Add this person as a contact in your Contact list and allow this person to see your presence. Add as an Observer Add this person as an observer, and allow this person to see only your presence but do not add this person to your Contact list. This arrangement is especially useful for people who have a large number of contacts. For example, if you are providing technical support to a group of people, those people will want to know when you are online and available. On the other hand, you probably don't need to see all of their presence changes. You can view all observers by choosing Observer on the View menu. Observers appear on your Contact tab with an eyeglass icon. You can deny the subscription. You will not be added to this person's Contact list. Subscription Options The Contacts Preferences enables you to control how subscription requests are handled by default. If you don't want to be bothered with subscription requests, you can tell Jabber Messenger to always accept (or deny) the requests. Jabber Messenger will handle the requests automatically. You can also indicate the group where you want new contacts to appear. For example, you may want all new contacts to appear in Unfiled Contacts until you decide where to put them later. See the Contacts Options topic and then the Subscriptions section for setting subscription options. 31
38 Jabber Messenger Online Help Subscription Requests When someone attempts to add you to his or her contact list, the Subscription Request dialog box appears on your screen. Accept a subscription request 1. Click View Profile if you want to see more information about this person. 2. Click Start Chat if you want to send this person a message. Clicking Start Chat does not impact your ability to accept or deny the subscription. 3. Type a display name for the person. The person will be listed in your Contacts tab by the name you typed here. 4. Select a group from the drop-down list. The person will appear in your contact list under the selected group. 5. If desired, click Advanced >> for advanced subscription options. The advanced options are: 6. Click Accept. Add as a Contact This option indicates that you want to allow this person to see your presence, and in turn you will see this person's presence. Selecting this option causes a subscription request to be sent on your behalf to the person. Add as an Observer This option indicates that you want to allow this person to see your presence, but that you do not want to subscribe to him or her. This person is added as an observer. This arrangement is especially useful for people who have a large number of contacts. For example, if you are providing technical support to a group of people, those people will want to know when you are online and available. On the other hand, you probably don't need to see all of their presence changes. You can view all observers in your contact list by choosing Observer on the View menu. Observers appear on your Contact tab with an eyeglass icon. Deny a subscription request Click Deny. You will not be added to this person's Contacts list. See also What is a subscription? Subscription options 32
39 Chatting Chatting with Contacts Once you have added a few people to your contact list, you are ready to start chatting. You can start a chat session, undock the chat tab or dock the chat window. Start a chat session 1. Select the Contacts tab. 2. Double-click someone in your contact list. A chat area appears in the centerpane of the main window. 3. Type your message in the bottom of the chat tab or window. 4. Click Send or press Enter to send the message. Undock the chat tab 1. Click the chat tab so it is active. 2. From the Windows menu, click Undock this Tab or click the button. Dock the chat window 1. Click the chat window so that it is active. 2. From the Windows menu, click Dock this Window or click the button. See also Chat Display window Message Appearance 33
40 Jabber Messenger Online Help Chatting with Community Group Members You can chat with contacts in community groups just as you would with people in your regular contact list. All of the standard chat options are available. Start a chat session 1. Select the Community Groups tab and expand one of the groups. 2. Double-click someone in the community groups' list. A chat area appears in the center-pane of the main window. 3. Type your message in the bottom of the chat window. 4. Press the Enter key or click Send to send the message. See also Viewing your chat history Chat Display window Working with Transcripts 34
41 Chatting Chatting in Text Conference Rooms While you are participating in a room, everyone in the room sees the messages that you send. If you have the privileges to do so, you can send a private message to an occupant in the room, and you can change the subject of the room. The ability to invite contacts, start private chats, change your nickname and change the subject are options that the system administrator or room owner configures when setting up the room initially. If you are unable to perform any of these actions in a room, it is because you do not have the privileges to do so. Chat in a room 1. Select the Text Conferencing tab. 2. Double-click a room in the Active Rooms list. 3. Type your message in the lower section of the center-pane 4. Click Send or press the Enter key. Your message displays in the upper section of the center-pane. Send a file to a room If your system administrator has enabled File Transfer for Jabber Messenger, you can send files to rooms. 1. Right-click a room in your Active Rooms list, and choose Send File on the shortcut menu. The File Transfer dialog box opens. 2. In the File Transfer dialog box, click In the Open dialog box, navigate to the location of the file you want to send. 4. Select the file and click Open. 5. In the Description box, type a description. 6. Click Send. 7. When the transfer completes, click Close. The file is sent to the room. Download a file from a room If your system administrator has enabled File Transfer for Jabber Messenger, you can download files from rooms. 1. If the room has a file posted, click the here link. 35
JMWeb Online Help
Table Of Contents Contents Welcome to Jabber Messenger for the Web... 3 What do you want to do?... 3 Adding Contacts... 4 Chatting with Contacts... 5 What is Presence?... 7 Presence types... 7 Your presence...
More informationTDS managedip Hosted Unified Communication (UC) User Guide
Installation and Setup To Install the Application: The application is available for both PC and MAC. To download, visit the TDS Support Site at: http://support.tdsmanagedip.com/hosted To log into the Application:
More informationTABLE OF CONTENTS CHAPTER
TABLE OF CONTENTS CHAPTER 1...1 A QUICK OVERVIEW OF THE MICROSOFT EXCHANGE CLIENT...1 BASIC CONCEPTS AND FEATURES...1 STARTING THE MICROSOFT EXCHANGE CLIENT...1 SETTING OPTIONS FOR YOUR MESSAGES...3 LOOKING
More informationGetting Started with Cisco WebEx Meeting Applications
CHAPTER 6 Getting Started with Cisco WebEx Meeting Applications Revised: September, 2010, Contents Modifying Your Provisioned Cisco WebEx Account, page 6-1 Setting Proxy Permissions, page 6-5 Productivity
More informationFrequently Asked Questions
Frequently Asked Questions Frequently Asked Questions for Cisco Unified Personal Communicator 8.6 and Voice and Video Firmware 8.6 for Cisco Virtualization Experience Client 6215 FAQs 2 Basics 3 Setup
More informationOutlook Web App. Getting Started. QUICK Source. Microsoft. in Exchange Server 2010
QUICK Source Microsoft Outlook Web App in Exchange Server 2010 Getting Started The Outlook Web App Window u v w x y u v w x y Browser Toolbars allow the user to navigate in the browser. Outlook Web Access
More informationIntroduction to 9.0. Introduction to 9.0. Getting Started Guide. Powering collaborative online communities.
Introduction to 9.0 Introduction to 9.0 Getting Started Guide Powering collaborative online communities. TABLE OF CONTENTS About FirstClass...3 Connecting to your FirstClass server...3 FirstClass window
More informationWimba Pronto. Version 2.0. User Guide
Wimba Pronto Version 2.0 User Guide Wimba Pronto 2.0 User Guide Welcome to Wimba Pronto 1 What's New in Wimba Pronto 2.0 2 Getting Started 3 Wimba Pronto System Requirements 3 Creating a New Wimba Pronto
More informationSASKTEL INTEGRATED BUSINESS COMMUNICATIONS (IBC)
SASKTEL INTEGRATED BUSINESS COMMUNICATIONS (IBC) DESKTOP CLIENT USER GUIDE Version 4 January 2018 TABLE OF CONTENTS About the SaskTel IBC Desktop Client...3 Requirements...3 How to download and install
More informationMicrosoft Lync FAQ s 6/25/2012
Microsoft Lync FAQ s 6/25/2012 1. What is Microsoft Lync? Microsoft Lync is an enterprise-ready, unified communications platform. With Lync, users can keep track of their contacts availability; send an
More informationSkype for Business: Get Started Set-up Audio Set-up Video Conversation Window Shut Your Virtual Office Door...
Desktop/Laptop Contents : Get Started... 3 Set-up Audio... 3 Set-up Video... 3 Conversation Window... 4 Shut Your Virtual Office Door... 4 Personalise... 5 Customise What s Happening Today... 5 Profile
More informationVoyant Connect User Guide
Voyant Connect User Guide WELCOME TO VOYANT CONNECT 3 INSTALLING VOYANT CONNECT 3 MAC INSTALLATION 3 WINDOWS INSTALLATION 4 LOGGING IN 4 WINDOWS FIRST LOGIN 6 MAKING YOUR CLIENT USEFUL 6 ADDING CONTACTS
More informationGVSU Skype for Business: Quick Start Guide (using a MAC)
GVSU Skype for Business: Quick Start Guide (using a MAC) What is Skype for Business: Skype for Business provides quick and simple ways of communicating and collaborating through a single, easy to use interface.
More informationCisco Unified Personal Communicator Release 8.5
Frequently Asked Questions Cisco Unified Personal Communicator Release 8.5 FAQs 2 Basics 2 Setup 3 Availability 5 Contacts 8 Chat 10 Calls 18 Conference Calls 25 Voicemail 26 Web Meetings 27 Troubleshooting
More informationTable of Contents COURSE OVERVIEW... 2 LESSON 1: INSTALLING THE PRODUCTIVITY TOOLS... 3 LESSON 2: SETTING UP WEBEX PRODUCTIVITY TOOLS...
Table of Contents COURSE OVERVIEW... 2 LESSON 1: INSTALLING THE PRODUCTIVITY TOOLS... 3 FIRST TIME LOG IN... 3 SETTING UP PRODUCTIVITY TOOL PROGRAMS... 6 LESSON 2: SETTING UP WEBEX PRODUCTIVITY TOOLS...
More informationLync 2013 Getting Started
Lync 2013 Getting Started Information Technology September 1, 2014 1 P a g e The Lync Window Personal Information Navigation Buttons Options Button Add Contact Button Personal Information access your personal
More informationBb Collaborate. Virtual Classroom and Web Conferencing
Bb Collaborate Virtual Classroom and Web Conferencing Bb Collaborate Participant Interface and Basic Moderator Controls The Blackboard Collaborate participant interface has 4 main areas. 1. Audio & Video
More informationMicrosoft Lync 2013 Quick-Start Guide. ThinkTel Communications Professional Services Last Updated: June 18, 2013
Microsoft Lync 2013 Quick-Start Guide ThinkTel Communications Professional Services Last Updated: June 18, 2013 Instant Messaging & Presence Accept an IM request Click anywhere on the picture display area
More informationCisco WebEx Web Conferencing Productivity Tools for Instant Messengers
Cisco WebEx Web Conferencing Productivity Tools for Instant Messengers Installing and Setting Up WebEx Productivity Tools For more information: In the U.S.: 800.374.2441 www.intercall.com info@intercall.com
More informationWhat is Skype for Business?
What is Skype for? Skype for is the secure collaboration tool that enables you to send instant messages to colleagues using NHSmail both inside and outside of your organisation The tool also provides you
More informationBlackboard Collaborate Classroom in D2L Brightspace Daylight Experience
Blackboard Collaborate Classroom in D2L Brightspace Daylight Experience Moderators Guide University Information Technology Services Learning Technology, Training, Audiovisual, and Outreach Copyright 2018
More informationCollaborate App for Android Tablets
The AT&T Collaborate service provides the Collaborate app to help you manage calls and conferences on your Android tablet on the go. The Collaborate app for Android tablets provides these communication
More informationCollaborate App for Android Smartphones
Collaborate App for Android Smartphones The AT&T Collaborate service provides the Collaborate app to help you manage calls and conferences on the go. The app comes in 3 versions: Collaborate - Mobile Collaborate
More informationVodafone One Net app Quick Start Guide For PC
Vodafone One Net app Quick Start Guide For PC Power to you Contents What is the One Net app? 1 Installing the One Net app 2 Logging in and out 2 Logging in for the first time 2 Starting the One Net app
More informationWimba Pronto. Version 2.1. User Guide
Wimba Pronto Version 2.1 User Guide Wimba Pronto 2.1 User Guide Welcome to Wimba Pronto 1 What's New in Wimba Pronto? 2 Getting Started 3 Wimba Pronto System Requirements 3 Creating a New Wimba Pronto
More informationMicrosoft Office Communicator 2007 R2 Getting Started Guide. Published: December 2008
Microsoft Office Communicator 2007 R2 Getting Started Guide Published: December 2008 Information in this document, including URL and other Internet Web site references, is subject to change without notice.
More informationGetting Started The Outlook Web Access Window
QUICK Source Microsoft Outlook Web Access in Exchange Server 2003 Getting Started The Outlook Web Access Window ❶ ❷ ❸ ❹ ❺ ❻ ❼ ❽ Using the Reading Pane The Reading Pane allows you to view your e-mail messages
More informationWindows Desktop User Guide
1 P a g e Windows Desktop User Guide nextiva.com/support 1 P age Contents About Nextiva App for Desktop... 3 Getting Started... 3 Installation... 3 Sign In... 3 Main Window... 4 Communications Window...
More informationLync Users Guide For Apple Mac
Lync Users Guide For Apple Mac SKYPE FOR BUSINESS QUICK START GUIDE SKYPE FOR BUSINESS QUICK START GUIDE - MAC USERS Microsoft have announced that Skype for Business for Mac will be available later in
More informationCustomize the Navigation Pane
Page 1 of 7 Microsoft Office Outlook Home > Products > Outlook > Outlook 2007 Help and How-to > Search and navigation > Navigation pane Customize the Navigation Pane Applies to: Microsoft Office Outlook
More informationSkype for Business. How-to Guide
Skype for Business How-to Guide Fall 2016 Get to Know Skype for Business Contents Contacts... 1 Searching For and Adding Contacts... 1 Creating Contact Groups... 2 Tagging a Contact... 3 Instant Messaging
More informationMac OS To use Skype for Business on Mac you need to download and install it and manually.
Skype for Business Contents What is Skype for Business... 2 Accessing Skype for Business... 2 Starting Skype for Business for the first time... 2 Mac OS... 2 Subsequent access to Skype for Business...
More informationOracle Cloud. Using Oracle Social Network Release E
Oracle Cloud Using Oracle Social Network Release 11.1.11.0 E61996-01 November 2015 Oracle Cloud Using Oracle Social Network, Release 11.1.11.0 E61996-01 Copyright 2012, 2015 Oracle and/or its affiliates.
More information2018 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic,
UC App for 2018 by Cox Communications. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
More informationWebEx New user Orientation. Meeting Organizer Guide
WebEx New user Orientation Meeting Organizer Guide OBJECTIVE: AGENDA: I. II. III. IV. Utilize the tools provided at Kent State University to host and attend online meetings via the WebEx application and
More informationSema Foundation ICT Department. Lesson - 18
Lesson - 18 1 Manipulating Windows We can work with several programs at a time in Windows. To make working with several programs at once very easy, we can change the size of the windows by: maximize minimize
More informationAuthenticated Instant Messaging With mychat. Bob Booth September 2007 AP-Chat1
Authenticated Instant Messaging With mychat. Bob Booth September 2007 AP-Chat1 University of Sheffield Contents 1. INTRODUCTION... 3 2. INSTALLING SPARK ON YOUR COMPUTER... 4 3. STARTING MYCHAT... 5 3.1
More informationGetting Started with Lync 2010 for iphone
Getting Started with Lync 2010 for iphone Getting started with Lync 2010 on the iphone» Requirements» Installing Lync» Removing Lync» Signing in to Lync» Signing out of Lync Requirements iphone 3GS, iphone
More informationSharing your own BGSU Exchange calendar in Outlook 2007
Sharing a calendar Outlook gives you a variety of ways to share calendars with colleagues and friends. It also enables you to download public calendars from the internet, such as the schedule of your favorite
More informationMEMBER & HOST GUIDE. Additional support and feature-use documentation is available on our website home page. 10/27/2017 Page 1 of 9
MEMBER & HOST GUIDE Welcome to ConferZoom, a service provided for the California Community Colleges. Use a web camera, text chat, and share desktop screens in collaboration or instruction. Get started
More informationCanvas Conferencing Tool
Canvas Conferencing Tool Contents Web Conferencing in Canvas... 2 Invite Course Members... 4 Select Individual Members... 4 Starting a Conference... 5 Conference Layout... 5 View Conference Tools... 6
More informationGetting Started with Microsoft Lync: Windows and Mac
Getting Started with Microsoft Lync: Windows and Mac Microsoft Lync for Windows 2013 Microsoft Lync helps you stay connected to the people who are important to you via instant messaging, email, audio,
More information2013 edition (version 1.1)
2013 edition (version 1.1) Contents 1 Introduction... 3 2 Signing in to your Office 365 account... 3 2.1 Acceptable Use Policy and Terms of Use... 4 3 Setting your profile and options... 4 3.1 Settings:
More informationOne-Click Meeting User s Guide
One-Click Meeting User s Guide Table of Contents About this Guide 2 What is One-Click 2 System Requirements 2 Setting up a One-Click Meeting 2 About the One-Click Meeting Setup Wizard 3 Audio Conference
More informationVodafone One Net app Quick Start Guide For PC
Vodafone One Net app Quick Start Guide For PC Contents What is the One Net app? 1 Installing the One Net app 2 Logging in and out 2 Logging in for the first time 2 Starting the One Net app when you turn
More informationMicrosoft Windows 7 is an operating system program that controls:
Microsoft Windows 7 - Illustrated Unit A: Introducing Windows 7 Objectives Start Windows and view the desktop Use pointing devices Use the Start button Use the taskbar Work with windows 2 Objectives Use
More informationOffice 365: . Accessing and Logging In. Mail
Office 365: Email This class will introduce you to Office 365 and cover the email components found in Outlook on the Web. For more information about the Microsoft Outlook desktop client, register for a
More informationContacts, presence, and IM
Want to shut your virtual office door? Presence is automatically set based on your Outlook calendar but you can change it temporarily if you want to. Presence status is a quick way for other people see
More informationLive Meeting 2007 Getting Started Guide
Live Meeting 2007 Getting Started Guide Introduction This guide is intended for people who use Microsoft Office Live Meeting 2007 offered by InterCall. It tells you how to join meetings quickly, and provides
More informationJabber MomentIM Help Topic
Jabber MomentIM Help Topic How to Use Jabber Outlook Add-in The Jabber Outlook Add-in integrates several features of Jabber MomentIM: Shows Jabber MomentIM contact s presence on the Microsoft Outlook toolbar
More informationFor Windows Microsoft Corporation. All rights reserved.
For Windows 1 About Skype for Business... 4 Skype for Business Window... 5 Audio... 6 Set up your audio device... 6 Make a call... 6 Answer a call... 7 Use audio call controls... 7 Check voicemail... 8
More informationWimba Pronto. Version 3.1. User Guide
Wimba Pronto Version 3.1 User Guide Wimba Pronto 3.1 User Guide Welcome to Wimba Pronto 1 Top Wimba Pronto Features 1 What's New in Wimba Pronto? 3 Getting Started 4 Wimba Pronto System Requirements 4
More informationENABLING WEBCHAT HOSTED USER GUIDE
ENABLING WEBCHAT HOSTED USER GUIDE CONTENTS... 1 Sign up Process... 2 Sign up Process (Continued)... 3 Logging In/ Out... 4 Admin Dashboard... 5 Creating, Edit, Delete A User... 5 Creating, Edit, Delete
More informationSkype for Business User Guide
Skype for Business User Guide Contents Accessing Skype for Business... 2 Starting Skype for Business for the first time...2 Customising Skype for Business start-up...2 Skype for Business basics... 2 The
More informationWINDOWS XP. iii. Contents
C O N T E N T S Preface INTRODUCTION TO 1 Chapter 1 Navigating Windows XP 3 Launching Windows 3 Working with the Mouse 4 Moving the Mouse 4 Clicking 6 Double-clicking 6 Right-clicking 6 Dragging and Dropping
More informationInterCall Web Meeting
InterCall Web Meeting Quick Reference Guide For more information: www.intercallapac.com Australia 1800 468 225 +61 2 8295 9000 InterCall Web Meeting offers a full-featured web conferencing service that
More informationNovell Messenger. Client User Guide 2.1. novdocx (en) 16 April May 28, Novell Messenger 2.1 Client User Guide
Client User Guide AUTHORIZED DOCUMENTATION Novell Messenger 2.1 May 28, 2010 www.novell.com Novell Messenger 2.1 Client User Guide Legal Notices Novell, Inc. makes no representations or warranties with
More informationSkype For Business(Windows) Getting Started
Skype For Business(Windows) Getting Started This guide is for the Windows version of Skype for Business. What is Skype for Business? Skype for Business is a communication tool which allows you to interact
More informationUseful Google Apps for Teaching and Learning
Useful Google Apps for Teaching and Learning Centre for Development of Teaching and Learning (CDTL) National University of Singapore email: edtech@groups.nus.edu.sg Table of Contents About the Workshop...
More informationLibraries. Multi-Touch. Aero Peek. Sema Foundation 10 Classes 2 nd Exam Review ICT Department 5/22/ Lesson - 15
10 Classes 2 nd Exam Review Lesson - 15 Introduction Windows 7, previous version of the latest version (Windows 8.1) of Microsoft Windows, was produced for use on personal computers, including home and
More informationUniversity Academic Computing Technologies. Web-site:
University Academic Computing Technologies E-mail: bbcollab@aucegypt.edu Web-site: www.aucegypt.edu/it/uact/bbcollab Last Revised: May 2012 The American University in Cairo University Academic Computing
More informationRooms. Remote Support. Bulletin. Properties
Chat Rooms Ensign offers free Chat rooms for use by all traders. A growing community of dynamic traders use Chat to exchange ideas and share chart images and strategies. The Chat feature is built into
More informationAmazon WorkMail. User Guide Version 1.0
Amazon WorkMail User Guide Amazon WorkMail: User Guide Copyright 2017 Amazon Web Services, Inc. and/or its affiliates. All rights reserved. Amazon's trademarks and trade dress may not be used in connection
More informationCustomized Net Conference with Cisco WebEx Training Center
Customized Net Conference with Cisco WebEx Training Center This Quick Start User Guide for Customized Net Conference with Cisco WebEx Training Center details how to access the Cisco WebEx Training Center
More informationApplications. View All Applications. . Inbox
View All, page 1 Email, page 1 Jabber, page 7 Meetings, page 11 People, page 14 WebEx, page 20 More, page 23 View All Tap to display all installed applications. Email The Email application allows you to
More informationApplications. View All Applications. People. Contact Details
View All, page 1 People, page 1 Email, page 7 Jabber, page 13 Meetings, page 17 WebEx, page 20 More, page 24 View All Tap to display all installed applications. People Use the People application to store,
More informationOutlook Web App (Exchange 2010) User Guide Computer Training Solutions Version Revision Date
Outlook Web App (Exchange 2010) Computer Training Solutions Version 1.7 Revision Date 2014-December-1 Table of Contents QUICK REFERENCE... 2 OUTLOOK WEB APP URL... 2 MANITOBA EHEALTH SERVICE DESK... 2
More informationThe Start menu (overview)
The Start menu (overview) The Start menu is the main gateway to your computer's programs, folders, and settings. It's called a menu because it provides a list of choices, just as a restaurant menu does.
More informationKey Features: Learning Objectives: Table of Contents:
Key Features: Skype for Business is a communications platform available on Windows, Mac, and mobile devices. Skype for Business is designed to allow user interaction between colleagues and external contacts.
More informationezlaunchpad Getting Started with ez! ezconference Online Conferencing Basics
Table of Contents ezlaunchpad Getting Started with ez! 4 ezconference Online Conferencing Basics Start a Conference...5 Selecting a Conference Document...5 Setting the Conference Password...5 Join a Conference...6
More informationSmileTiger emeeting Server 2008 Client Guide
SmileTiger emeeting Server 2008 Client Guide SmileTiger Software Corporation 11615 Sir Francis Drake Drive Charlotte, NC 28277 USA Phone: + 1 704 321 9068 Email: info@smiletiger.com http://www.smiletiger.com
More informationMicrosoft Outlook Basics
Microsoft Outlook 2010 Basics 2 Microsoft Outlook 2010 Microsoft Outlook 2010 3 Table of Contents Getting Started with Microsoft Outlook 2010... 7 Starting Microsoft Outlook... 7 Outlook 2010 Interface...
More informationDelegate Access in Skype for Business 2013
Delegate Access in Skype for Business 2013 Table of Contents Delegate Defined 3 Set up Delegate Access in Skype for Business 3 Set up Delegate Access Using Outlook 5 Add a Mailbox..7 Open a Delegated Mailbox..10
More informationTrainingCenter Getting Started Guide
TrainingCenter Getting Started Guide This guide introduces you to TrainingCenter and provides basic information about using its many features. For more information about using these features, refer to
More informationDSS User Guide. End User Guide. - i -
DSS User Guide End User Guide - i - DSS User Guide Table of Contents End User Guide... 1 Table of Contents... 2 Part 1: Getting Started... 1 How to Log in to the Web Portal... 1 How to Manage Account Settings...
More informationIntermediate/Advanced. Faculty Development Workshop FSE Faculty retreat April 18, 2012
Intermediate/Advanced Faculty Development Workshop FSE Faculty retreat April 18, 2012 Remote Desktop Sharing Quick Reference Guide for Moderators The Moderator or a Participant may request control of another
More informationGROUPWISE INSTRUCTIONS
Viewing the GroupWise Home Desktop From the Folder List on the left-hand side of the screen, [Click] on the yourname HOME FOLDER The Home view provides panels of shortcut views which can be customized.
More informationPresenting a Live Meeting Session
Presenting a Live Meeting Session LIVE MEETING CONSOLE COMPONENTS The Live Meeting console is made up of multiple components: Presentation area in the middle of the console. Control panels (panes) accessible
More informationDelegate Access in Skype for Business 2016
Delegate Access In Skype for Business 2016 Delegate Access in Skype for Business 2016 DELEGATE ACCESS IN SKYPE FOR BUSINESS 2016 2 Contents Delegate Defined 3 Set up Delegate Access in Skype for Business
More informationMicrosoft Office Skype for Business
Microsoft Office Skype for Business Division of Information Technology Copyright 2017, Charles Sturt University No part of this document may be reproduced, altered or sold without prior written permission
More informationQuick Start Guide for Lotus Notes 8.5.1
Quick Start Guide for Lotus Notes 8.5.1 ELEMENTS OF LOTUS NOTES... 2 SOME NEW FEATURES:... 2 HOME PAGE... 3 Customize the Home page... 4 SET USER PREFERENCES... 4 Personalizing Your E-mail... 5 Personalizing
More informationOutlook basics. Identify user interface elements that you can use to accomplish basic tasks.
Outlook basics Outlook is a powerful tool for managing your e-mail, contacts, calendars, and tasks. To use it most effectively, you first have to understand the basics. This tutorial introduces some of
More informationWebEx Fundamentals User Guide
WebEx Fundamentals User Guide June 2017 2017 Kent State University This information is provided by the Division of Information Services, Kent State University and is proprietary and confidential. These
More informationMeetingCentre Getting Started Guide
MeetingCentre Getting Started Guide This guide introduces MeetingCentre TM, powered by WebEx TM,and provides basic information about using its many features. Refer to the table below to locate the feature
More informationInterCall Unified Communications User Manual. Draft Outlook Integration edition. This document was updated on January 28, 2009.
User Manual Outlook Integration edition This document was updated on January 28, 2009. InterCall UC Account Phone Number The first time you call your phone number, a chime sounds followed by: Welcome.
More informationOMICS Publishing Group Online Submission System
OMICS Publishing Group Online Submission System Editorial Manager -Reviewer Tutorial Contents Reviewer Software Requirements Reviewer Login Overview Registering with EM Duplicate Registration check Possible
More informationAT&T Conferencing Add-in for Microsoft Outlook
AT&T Conferencing Add-in for Microsoft Outlook 2016 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property
More informationVodafone One Net app Quick Start Guide For iphone
Vodafone One Net app Quick Start Guide For iphone Power to you Contents What is the One Net app? 1 Installing the One Net app 2 Logging in and out 2 Logging in for the first time 2 Logging out 2 Changing
More informationVodafone One Net app Quick Start Guide For Android tablet
Vodafone One Net app Quick Start Guide For Android tablet Contents What is the One Net app? 1 Installing the One Net app 2 Logging in and out 2 Logging in for the first time 2 Logging out 2 Changing display
More informationACROBAT CONNECT PROFESSIONAL AL USERS GUIDE OF BASIC FEATURES. Last Updated:
ACROBAT CONNECT PROFESSIONAL AL USERS GUIDE OF BASIC FEATURES Last Updated: April 1, 2008 TABLE OF CONTENTS 1 INTRODUCTION... 1 2 ACCESSING ADOBE CONNECT... 1 2.1 REQUEST TO SCHEDULE A MEETING... 1 2.2
More informationUser Guide for Cisco Jabber and Cisco Virtualization Experience Media Edition for Windows Release 11.8
for Cisco Jabber and Cisco Virtualization Experience Media Edition for Windows Release 11.8 First Published: 2016-12-01 Last Modified: 2016-12-01 Availability Change Availability Status There are several
More informationDiscovering Computers & Microsoft Office Office 2010 and Windows 7: Essential Concepts and Skills
Discovering Computers & Microsoft Office 2010 Office 2010 and Windows 7: Essential Concepts and Skills Objectives Perform basic mouse operations Start Windows and log on to the computer Identify the objects
More informationComodo Unite Software Version 3.0
Comodo Unite Software Version 3.0 Guide Version 3.0.091911 Comodo Security Solutions 525 Washington Blvd. Jersey City, NJ 07310 Table of Contents 1.Introduction to... 4 1.1.System Requirements... 5 1.2.Installation...
More informationBlackboard Collaborate Using a Moderator Session
Blackboard Collaborate Using a Moderator Session Launch a session as Moderator 1) Once it is time to start the collaborate session you have created, click on Launch Session from the My Calendar on the
More informationQuick Start Guide. Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server Apptix Live Support:
Quick Start Guide Web Conferencing & Secure Instant Messaging via Microsoft Office Communications Server 2007 Apptix Live Support: 866-428-0128 Quick Start Guide / Introduction Page 2 of 9 Quick Start
More informationTECHNICAL PAPER. HomeMeeting Messenger User Guide. January, A HomeMeeting Inc. Official Document
TECHNICAL PAPER HomeMeeting Messenger User Guide January, 2006 A HomeMeeting Inc. Official Document Disclaimer; No Warranty THIS INFORMATION AND ALL OTHER DOCUMENTATION (IN PRINTED OR ELECTRONIC FORM)
More informationUnit III: Working with Windows and Applications. Chapters 5, 7, & 8
Unit III: Working with Windows and Applications Chapters 5, 7, & 8 Learning Objectives In this unit, you will: Launch programs and navigate the Windows task bar. Perform common windows functions. Customize
More informationUsing Sitecore 5.3.1
Using Sitecore 5.3.1 An End-User s Guide to Using and Administrating Sitecore Author: Sitecore Corporation Date: December 12, 2007 Release: Rev. 1.0 Language: English Sitecore is a registered trademark.
More informationUNIVERSITY OF WOLLONGONG MICROSOFT OUTLOOK
UNIVERSITY OF WOLLONGONG MICROSOFT OUTLOOK 2007 EMAIL Table of Contents INTRODUCTION... 2 WHAT S NEW... 2 MOBILE DEVICES... 2 OVERVIEW OF OUTLOOK... 3 NAVIGATION PANE... 3 VIEWING MAIL... 4 READING PANE...
More informationSigning in. Signing in. Which Skype should I use? Quick Start Guide. Sign in using your Massey address and password.
Quick Start Guide Signing in Signing in Sign in using your Massey email address and password. Which Skype should I use? Skype for Business is for connecting with a co-worker or business associate. Skype
More information