Audio Video Guide. Section A: Camera Setup and Network Configuration

Transcription

1 Audio Video Guide This guide will walk you through the setup process for streaming audio/video during your live auction. The guide is broken down into 3 parts; camera setup and network configuration, LiveAuctioneers system configuration, and testing. What You ll Need A selection of between 50-1,250 unique or interesting items you would like to sell and your AXIS Web Cam - AXIS M1065-LW (or other compatible model) You can find more information on this camera and links to purchase it here. Access to your network firewall (see Appendix A) Section A: Camera Setup and Network Configuration In this part we will install the camera on the network and allow traffic from the public Internet to connect to the camera. Step 1: Get IP address Insert the Network video products CD into your computer. Note: The computer operating AXIS IP Utility must be on the same network as the AXIS camera. Click the Install Product option Click the AXIS IP Utility option The AXIS IP Utility software can also be found here: Run from CD or if you wish you can install the utility to your computer by clicking Save to hard disk. The AXIS IT Utility will launch displaying the Internal IP address of the camera as well as the serial number. Note: If assigning the IP address fails, check that there are no firewalls/securities blocking the operation. 1

2 Your camera s internal IP address (usually starts with ):... Your camera s port number (usually 554): Step 2: Setting up the camera Open Internet Browser, type in internal IP address of your camera that was provided to you from the AXIS IP Utility software into the URL bar then click enter When you first access the AXIS camera management page you will be prompted to create a password. The user name should remain as root. Record for future reference: Username: Password: You will now be prompted to login again to the Camera Management page From the AXIS Live View page, click on the Setup link in the upper right corner. Note: If required, click Yes to install AMC (Axis Media Control), which allows viewing of the video stream in your internet browser. 2

3 Under Basic Setup. 1. Users ; under the user settings assure that Enable anonymous viewer login is checked, all other settings will remain as default. Click Save, the page will refresh when saved. Video Stream : Image tab Set the resolution to 320 x 240 pixels, all other setting will remain as default. The LiveAuctioneers console has been tested and designed to display that pixel size only. AXIS M1065-LW : If you are using this camera you can increase your resolution to 1920 x 1080 pixels. (Keep in mind that the higher you go there will more of a delay when you stream) 3

4 Audio tab Check the Enable audio option MPEG-4 & H.264 tab In the GOV Settings the Length must be set to 32. Under the Bit Rate Control the Use must be Constant bit rate 512 kbit/s; sacrificing video quality for a faster frame rate. Advanced: The target bit rate may be adjusted by +/- 128 in order to lower the video delay speed; higher rate requires a faster connection speed. 4

5 Click Save and the page will refresh when saved. 6. Audio Settings. Audio mode: Simplex Network Camera microphone only; Input gain: 0dB; Encoding: AAC; Sample rate: 8 khz; Bit rate; 16 kbit/s; Alarm level: 50%; Output gain: 0dB. Advanced: The audio input can be adjusted to increase the sensitivity of the microphone and audio. Click Save Live View Config and assure that the Stream Profile is set to H.264. Click Save. Go to Live View at the top-right of the page to now see the live video feed of the camera. Though not required, you may be prompted to install the H.264 and the AAC encoder. Follow the onscreen instructions to install the plug-ins and encoders. AXIS M1065-LW Wireless : This camera has a wireless feature so you don t have to be connected by wire. (If you plan to use this feature, please make sure the wireless signal is strong in the area) Under Basic Setup go to Wireless Enter in the network settings and click save Once it s connected, it will show you status on top Now you can disconnect the wire from the camera 5

6 Connect to your firewall/router. See Appendix A for more information. Add a firewall routing on port 554 to your internal IP address. This part is advanced as it varies for each type of router-some common models are explained in more detail in Appendix B. The basic process is the same for any router. You will need to find the port forwarding section (possibly in advanced tab) and add a rule allowing traffic on your camera s port number to your camera s internal IP address. Should your camera run through multiple routers, it is required that port forwarding rules be set on each router that the camera passes through. Section B: LiveAuctioneers System Configuration 6

7 1. Determine your public IP address Open a web browser to Your public IP address is:... (external) 2. Log in to 3. Navigate to your catalog One way to do this is to select your sale from the Pre Auction or Live Auction tabs found on the top of each page 4. Navigate to the Video Setup tab within the catalog 5. Enter your external IP address (from Part 2: Step 1) in the IP address field 6. Enter you port number (from Part 1: Step 1) in the port field 7. Click Submit changes if your camera is on, you should begin seeing the video in the preview box after a short time. Note Your IP address may change by the date of the sale. You should set this up for testing purposes well before the sale; however, be sure to check it again on the day of the sale. The average delay speed of the video feed is 1-3 seconds Appendix A: Connecting to your router/firewall In order to setup the camera you will need to access the configuration of your router. You will need the IP address of your router as well as the username and password to login. You should not need to touch the physical router, but the following image may help you understand what we are looking for. 7

8 Single Router Multiple Routers To connect to your router's configuration you can simply type the IP address of the router into your web browser. Open Internet Browser and type the default gateway of your router in the address bar. or are standard IP address for routers, but you may have something different. How To Find Your Default Gateway Windows: Click Start > All Programs > Accessories > Command Prompt. When Command Prompt is open, type the following command: ipconfig findstr /i "Gateway" (You can copy & paste it in the command prompt; just right-click anywhere in the command prompt window and select Paste.) You should see something like this: C:\Documents and Settings\administrator>ipconfig findstr /i "Gateway" Default Gateway : In this example, your default gateway (router) IP address is Mac OS X : Open the Terminal application. Do do this, click Finder > Applications > Utilities > Terminal.app. When Terminal.app is open, type the following command: netstat -nr grep default 8

9 This will output the following: joe$ netstat -nr grep default default UGSc en1 In this example, again, is your default gateway (router) IP address. You should get to a page that asks for a username and password. Typically the username is admin. If you or someone else has not already configured your router, your password may be admin or password. These are typical default settings. If you can log in, then you have completed this section. Record for future reference. Username : Password : If you are having trouble finding the IP address of your router: m If you are having trouble finding your password: Contact your IT professional or your internet service provider to request the login information Most routers will allow you to reset them to factory defaults. Warning this will reset any configuration previously setup on your router. Instructions for this process can be found in your device documentation or may be available online. Appendix B: Port Forwarding Examples Standard Verizon Router/Modem 9

10 Linksys Router (common consumer router) Motorola Netopia Router (port forwarding is referred to as pinholes) 10

11 Frequently Asked Questions Q. Will the video slow down my internet connection? LiveAuctioneers On a high-speed internet connection there should not be any noticeable change in speed. There is only 1 connection to your camera, not 1 from each bidder. Q. Can I only have audio and no video? LiveAuctioneers At this time, audio and video are both required. Q. Is the video delay is more than 3 seconds? LiveAuctioneers The average delay speed of the streaming video feed is 1-3 seconds. Different web browsers render video in many different ways, try an alternate browser to see if the delay is not browser specific See Part 1: Step 1 Q. Does the camera record the video feed? LiveAuctioneers The camera does not record by default but does have the ability built in. See AXIS device website for more details Q. Can I use my own camera? LiveAuctioneers Currently the LiveAuctioneers system does not support a USB or other connection camera without the use of a video encoder that such as 11