TrueSight Operations Management NetApp Storage

Transcription

1 USER DOCUMENTATION STORAGE MONITORING TrueSight Operations Management NetApp Storage Version January 2018

2 Contacting BMC Software You can access the BMC Software Web site at From this Web site, you can obtain information about the company, its products, corporate offices, special events, and career opportunities. ed States and Canada Address BMC Software, Inc CityWest Blvd. Houston TX Telephone 1 (713) or 1 (800) (Toll Free) Copyright 2015 BMC Software, Inc. or licensors, as an unpublished work. All rights reserved. BMC Software, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks belong to their respective companies. Restricted Rights Legend U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF THE UNITED STATES. Use, duplication, or disclosure of any data and computer software by the U.S. Government is subject to restrictions, as applicable, set forth in FAR Section , DFARS , DFARS , DFARS , and DFARS , as amended from time to time. Contractor/Manufacturer is BMC Software, Inc., 2101 CityWest Blvd., Houston, TX , USA. Any contract notices should be sent to this address. 2 BMC Software considers information included in this documentation to be proprietary and confidential. Your use of this information is subject to the terms and conditions of the applicable End User License Agreement for the product and the proprietary and restricted rights notices included in this documentation.

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4 Table of Contents...10 User Goals and Features Product...11 at a Glance...12 Supported Platforms...13 Prerequisites...17 Importing the Monitoring Solution into Central Administration...18 Creating the Installation Package...19 Downloading the Installation Package...19 Installing the Package...21 Configuring Monitor Settings...25 Customizing the Discovery and Polling Intervals...27 Disabling Monitor Types...29 Enabling/Disabling Volumes and LUNs Monitoring...31 Configuring the Discovery and Collect Timeouts...33 Defining a Maximum Number of Performance Instances...35 Enabling the Debug Mode...36 Managing Advanced Configuration Variables...40 Scheduling Automatic Reports...43 Monitoring your Storage Environment...46 Creating Consolidated Data Views with Dashboards...47 Identifying Aggregates with Space Reservation Enabled...49 Reclaiming Space of Unused LUNs Reporting...52 Disk Space Consumption...54 Checking Available Spare Disks...56 Checking Disks Health Detecting...59 High Processor Utilization NetApp...64 Filers KM Mode...65 NetApp Aggregate...66 NetApp CIFS...67 NetApp Controller...69 NetApp Disk Configuring Alert Actions

5 ...70 NetApp Ethernet Port...71 NetApp Fan NetApp FC...72 Port...74 NetApp Filer...75 NetApp Host Adapter...76 NetApp iscsi...77 NetApp iscsi Port...78 NetApp LUN...79 NetApp NDMP...80 NetApp NFS...81 NetApp NVRAM...82 NetApp Plex...83 NetApp Power Supply...84 NetApp Processor...85 NetApp Qtree...86 NetApp Quota...86 NetApp Shelf...87 NetApp SIS Volume...88 NetApp Snapmirror...89 NetApp Snapvault...90 NetApp Temperature...91 NetApp vfiler...92 NetApp Volume...97 C-Mode...97 NetApp Cluster Aggregate...98 NetApp Cluster CIFS...99 NetApp Cluster NetApp Cluster Disk NetApp Cluster Ethernet Port NetApp Cluster Fan NetApp Cluster FC Port NetApp Cluster Host Adapter NetApp Cluster iscsi NetApp Cluster iscsi Port NetApp Cluster LUN NetApp Voltage

6 NetApp Cluster NFS NetApp Node NetApp Cluster Root Volume NetApp Cluster NVRAM NetApp Cluster Plex NetApp Cluster Power Supply NetApp Cluster Processor NetApp Cluster Qtree NetApp Cluster Quota NetApp Cluster Shelf NetApp Cluster SIS Volume NetApp Cluster Snapmirror NetApp Cluster Temperature NetApp Cluster Voltage NetApp Cluster Volume NetApp Vserver Managing Baselines and Key Performance Indicators 6

7 Release Notes for v3.3.03

8 Fixed Issues SENNA The node status did not reflect hardware failures. SENNA The disk status was not accurate in Cluster mode. 8

9 Overview

10 The pages in this section provide a high-level overview of the product. User Goals and Features Product at a Glance Prerequisites Supported Platforms Note that for convenience and brevity, reference to TrueSight Operations Management - NetApp Storage, may also be made as NetApp Storage Monitoring. User Goals and Features TrueSight Operations Management - NetApp Storage allows you to view, monitor, and manage your entire NetApp storage environment by making available current and historical information through a centralized console. TrueSight Operations Management - NetApp Storage enables you to manage the following aspects of your environment: Array activity statistics (network, disk activity, backups, processor utilization, etc.) File System monitoring (space consumption, available snapshots, quotas, etc.) Per-protocol statistics (CIFS, NFS, fiber, etc.) Mirroring reports (Snapmirror and Snapvault activity and traffic, etc.) LUN (statistics report on read/write usage over the past days/hours, mapping) Cluster monitoring (interconnection status, partner status) 10

11 Product at a Glance TrueSight Operations Management - NetApp Storage provides current and historical information through a centralized console so you can easily view and manage your entire NetApp environment. The product collects and brings critical performance data and useful metrics into the BMC TrueSight Operations Management environment and enables you to be warned whenever a problem occurs in your NetApp environment. TrueSight Operations Management - NetApp Storage: Collects NetApp Filers hardware and performance metrics and bring them into your BMC environment Identifies performance bottlenecks (physical disks, controllers, fiber links, etc.) Manages and helps rationalize disk space consumption Reports on activity generated by each protocol Analyzes overall traffic and in-depth I/Os, etc. 11 User Goals and Features TrueSight Operations Management - NetApp Storage Architecture Diagram

12 Supported Platforms BMC Framework BMC ProactiveNet 9.0 and higher BMC ProactiveNet Central Monitoring Administration 9.0 and higher BMC TrueSight Operations Management 10.x PATROL Agent TrueSight Operations Management - NetApp Storage supports PATROL Agent v3.9 and higher. JAVA TrueSight Operations Management - NetApp Storage requires at least Java 1.8 and a Java Run Environment (JRE) to be installed on the same system that the PATROL Agent. You can download the Java Runtime Environment along with the monitoring solution from the Sentry Software Website. NetApp Storage Devices Filers from other vendors that have an OEM agreement with NetApp are also supported. Product at a Glance 12 TrueSight Operations Management - NetApp Storage supports NetApp storage filers with Data ONTAP up to version 9 (both 7-mode and C-mode)

13 Prerequisites User Privileges 7-Mode To monitor a NetApp storage system in 7-mode, you need to: Create a user with read-only access to the DATA ONTAP API Enable TLS on NetAPP Creating a user with read-only access to the DATA ONTAP API Copy-paste the following command lines into the NetApp CLI: 1. Create a new role to access the Data ONTAP API used by TrueSight Operations Management NetApp Storage: > useradmin role add newrole -a login-http-admin,api-license-list-info,api-systemget-version,api-perf-object-get-instances,api-aggr-list-info,api-volume-listinfo,api-lun-list-info,api-lun-map-list-info,api-qtree-list,api-system-get-info,apistorage-adapter-get-adapter-list,api-storage-adapter-get-adapter-info,api-net-configget-active,api-fcp-adapter-list-info,api-fcp-adapter-stats-list-info,api-cifs-listconfig,api-iscsi-service-status,api-iscsi-adapter-list-info,api-nfs-status,api-sisstatus,api-snapmirror-get-status,api-snapvault-primary-destinations-list-info,apistorage-shelf-list-info,api-disk-list-info,api-storage-shelf-environment-listinfo,api-vfiler-list-info,api-cifs-status,api-vfiler-get-status,api-snapvaultprimary-get-relationship-status,api-quota-report,api-snapshot-volume-info,api-volumeautosize-get > useradmin group add newgroup -c "adding group for newuser" -r newrole 3. Create a new user in the previously created group: > useradmin user add newuser -g newgroup Enabling TLS on NetApp (7-Mode only) Data ONTAP supports SSLv3 and TLS (disabled by default) to secure its connection with TrueSight Operations Management - NetApp Storage. When using Java 1.8, which no longer uses SSLv3 but TLS, TrueSight Operations Management - NetApp Storage cannot connect to Data ONTAP. To guarantee the correct operation of TrueSight Operations Management - NetApp Storage, you will have to first enable TLS. For more information, please refer to the NetApp documentation. C-Mode: To monitor a NetApp storage system in C-Mode, you need to create a user with read-only access to the Data ONTAP API. 13 Supported Platforms 2. Create a new group using the previously created role:

14 When using Data ONTAP v7.x and 8.x Copy-paste the following command lines into the NetApp CLI: >::security >login create -username newuser -application http -authmethod password -role readonly >::security >login create -username newuser -application ontapi -authmethod password -role readonly When using Data ONTAP v9 Copy-paste the following command lines into the NetApp CLI: security login create -user-or-group-name tsco -application ontapi -authentication-method password security login create -user-or-group-name tsco -application http -authentication-method password -ro or add a user in NetApp OnCommand System Manager with the following login methods: Other Components Java 1.8 or higher Prerequisites 14

15 Installing the Monitoring Solution

16 Once the latest version of the solution has been loaded into Central Monitoring Administration, administrators can create all the installation packages required for their different operating systems and platforms and save them for later use in the Monitoring Installation Packages list. These packages can then be deployed to multiple computers. Administrators just have to connect to TrueSight Operations Management from the server where they want to install the package, download it and launch the installation. This section describes the different steps to follow to install NetApp Storage Monitoring: Importing NetApp Storage Monitoring into Central Monitoring Administration Creating the Installation Package Downloading the Installation Package Installing the Package 16

17 Importing the Monitoring Solution into Central Administration The TrueSight Central Monitoring Repository includes the current versions of TrueSight Operations Management - NetApp Storage that you can use with BMC TrueSight. If the version available in the Repository does not correspond to the latest one, you will have to manually import it: Log on to the BMC TrueSight Operations Management Console. Launch Central Monitoring Administration. Click the Repository drawer and select Manage Repository. Check that the version of the BMC component available is actually the latest one. If not, download the latest version corresponding to your operating system (Windows or UNIX/ Linux) available on the Sentry Software Website. From TrueSight Operations Management, click Import. Select Single solution. Browse to the.zip source file. Click Import. The selected archive file is imported to the repository. 17

18 Creating the Installation Package The installation package to deploy to managed systems can be created directly from TrueSight Operations Management: Log on to TrueSight Operations Management Click the Repository drawer and select Deployable Package Repository. Click Add. Select the operating system and platform for which you want to create a package. The components available in the repository for the selected operating system and platform are displayed. Select the Installation Package Component: From the Available components list, select the relevant component. From the Version list, select the latest version. Click the right arrow button to move the component into the Selected Components list. By default, the appropriate BMC PATROL Agent for the operating system and platform that you chose is included in the Selected components list. Click Next. The Add Component Installation Package wizard are displayed. Go through the wizard and specify the required PATROL information. The Installation Package Details is displayed. Verify that: the operating system and platform are correct the components that you want to include are listed in the Included Components list. Provide the following information: : Enter a unique name for the package. (Optional) Description: Enter a description of the package. The description is displayed in the Monitoring Installation Packages list on the Monitoring Repository window. Format: Select a file compression format for the package. Click Save Installation Package. Click Close. The package is now available in the Monitoring Installation Packages list. Importing the Monitoring Solution into Central Administration

19 Downloading the Installation Package You can download an installation package and install the components on one or more hosts. The installation runs silently with the information entered during package creation. Recommendation If you defined the BMC TrueSight Integration Service variable for PATROL Agents in the installation package, ensure the agents are started in phases. Do not start newly deployed agents all at once. Start and configure monitoring for the agents in planned phases to reduce the performance impact on the Integration Service nodes and on the BMC TrueSight Server associated with the automatic workflow process. 1. Log on to TrueSight Operations Management from the computer on which the PATROL Agent is installed or to be installed. 2. Click the Repository drawer and select Deployable Package Repository. 3. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list. 4. Click the link for the installation package that you want to download. 5. Through the browser's download dialog box, save the installation package. This chapter provides a step by step procedure to install a monitoring solution package: 1. From the computer on which you want to install the package, log on to TrueSight Operations Management. 2. (Optional) To filter the list of installation packages, select an operating system from the Filter by Operating System list. 3. Click the link for the installation package that you want to download. 4. Through the browser's download dialog box, save the installation package in a temporary file. 5. Extract the installation package that is appropriate for your operating system. The package is extracted to the bmc_products directory on the current host. 6. From the bmc_products directory, run the installation utility for your operating system: (UNIX or Linux) RunSilentInstall.sh (Microsoft Windows) RunSilentInstall.exe The package is installed on the current host. If the package includes a BMC PATROL Agent, the agent sends a configuration request by passing its tags to Central Monitoring Administration, via the Integration Service. Central Monitoring Administration evaluates policies that match the tags, determines the final configuration to be applied, and sends the configuration information back to the agent. Monitoring is based on the configuration information received by the agent. 19 Creating the Installation Package Installing the Package

20 Configuring After Installation

21 Configuring Monitor Settings The configuration of Monitor Types is performed through policies. Policies enable you to deploy configurations on PATROL Agents and monitoring solutions, such as NetApp Storage Monitoring in an automated way. Policies are designed to define and configure monitoring criteria and apply them to selected PATROL Agents. The configuration criteria are automatically pushed to the PATROL Agents on which the policy is applied. When a monitoring policy is applied to a PATROL Agent, the device is automatically added to the list of monitored devices. To create a monitoring policy 1. Log on to the TrueSight console. 2. In the navigation pane, expand Configuration and select Infrastructure Policies. 3. In the Infrastructure Policies page, ensure that the Monitoring tab is selected and click Create Policy. 4. In the Create Monitoring Policy page, specify the monitoring policy properties: Property Description for the policy. The policy names must be unique. In an environment with tenants, the policy names must be unique for a single tenant. It is a mandatory field. Description (Optional) A brief description about the policy. Associated User Group of the user group that is associated with the PATROL Agents as defined in the Authorization Profile or in the PATROL Agent ACLs. The policy is applicable to these PATROL Agents. Share with User Group Specify whether this policy is to be shared with the users across the associated user group or not. This property can be viewed in READ-ONLY mode by other users of the associated user group. Only the owner of the policy can modify this property. Precedence Priority of the policy. Based on the precedence number that you configure, the configuration is applied to the PATROL Agents and the Infrastructure Management servers. The precedence number ranges from 0 to 999. A lower number indicates a higher precedence. The default value is 900. The configuration from a policy with a higher precedence overrides the configuration from a policy with a lower precedence. If two policies have the same precedence number, then the configuration from the latest created policy takes priority. Enable Policy Indicates whether the policy is enabled or disabled. By default, the policy is enabled. If you disable a policy when you create it, the policy configurations are not applied to the PATROL Agents and the Infrastructure Management Servers. If you disable any existing policy, the policy configurations are removed from the PATROL Agents and the Infrastructure Management servers, where the policy was applied. Step 2 - Select the PATROL Agents Define conditions to select the PATROL Agents on which you want to apply the policy: 21 Configuring Monitor Settings Step 1 - Define the General Properties

22 1. Select a property. 2. Select an operator to create the condition. The available operators depend on the property that you select. 3. Specify a value for the selected property. 4. (Optional) To add more than one condition, click the button, and perform the earlier steps. 5. (Optional) To group the conditions, use the parentheses and Boolean operators from their corresponding lists. The Add Monitor Types dialog box presents configuration fields for compatible BMC PATROL monitoring solutions that are located in the Central Monitoring Repository. Step 3 - Select the NetApp Filers KM Monitor Type 1. Click the Monitoring tab. 2. Click Add Monitoring Configuration. 3. In the Add Monitoring Configuration dialog box, configure the properties: From the Monitoring Solution menu, select NetApp Storage. From the Version menu, select the required version. The Monitor Profile is automatically selected. Configuring Monitor Settings 22

23 Step 4: Add a Monitoring Configuration NetApp Filer Global Settings 2. In the Global Settings section, identify the NetApp Filer you wish to monitor: Enter the Hostname or IP address of the NetApp Filer in C-Mode or the Hostname or IP address of the first controller in 7-Mode. (7-Mode only) Enter the Partner Hostname or IP address of the second controller of the NetApp Filer. Provide the port number used by the Data ONTAP Service. By default, the Data ONTAP Service uses port 443 with encryption or port 80 without encryption. Select the Encryption option to encrypt your connection data. Enter the Username and Password that will be used to connect to the NetApp Filer. 3. (Optional) - Customize the following settings: Discovery and Polling Intervals Monitor Types Monitoring Conditions Volumes/LUNs Monitoring Conditions 23 Configuring Monitor Settings 1. In the NetApp Filer Configuration section, click Add to open the NetApp Filer settings panel.

24 Discovery and Collect Timeouts Maximum Number of Performance Instances 4. Click OK to save your settings. Step 5: Configure other settings 1. From the Add Monitoring Configuration panel, you can perform the following operation: Enable/disable the debug mode Manage configuration variables Schedule automatic reports Configure global alert actions 2. Click OK to validate. To edit a monitoring policy 1. Log on to the TrueSight console. 2. In the navigation pane, expand Configuration and select Infrastructure Policies. 3. In the Infrastructure Policies page, locate the monitoring policy you wish to modify, click its action button and click Edit. 4. In the Edit Monitoring Policy page, locate the monitoring configuration you wish to modify and click its action button to access the monitoring options panel. 5. Customize the configuration. 6. Click Save to apply your changes to the selected PATROL Agent(s). Configuring Monitor Settings 24

25 Customizing the Discovery and Polling Intervals TrueSight Operations Management - NetApp Storage periodically performs discoveries to detect new components in your monitored environment. By default, the solution runs a discovery every hour, but you can customize this interval to match your specific needs. NetApp Storage Monitoring also polls the managed systems to collect hardware health data. By default, the polling interval for this "data-collect" is set to every 2 minutes. According to the Data ONTAP Mode, 7-Mode or C-Mode, the discovery and polling intervals will apply to either the NetApp Filer or the entire cluster. 25 Configuring Monitor Settings

26 To customize the discovery and polling intervals Customizing the Discovery and Polling Intervals 3. Enter the frequency (in minutes) of the discovery process. By default, the discovery interval is set to 60 minutes. 4. Enter the interval at which the solution must poll the managed systems to collect hardware health data. By default, the polling interval is set to 2 minutes. A low polling interval increases the duration of the collection process. 5. Click OK to save your settings. Configuring Monitor Settings Create a new policy or edit an existing policy. 2. In the Add Monitoring Configuration panel, scroll down to the Optional Settings section.

27 Disabling Monitor Types By default, the solution discovers and monitors all the monitor types, which may slow down data collection. To improve performance, NetApp Storage Monitoring enables you to disable the following monitor types: NetApp SIS Volume, NetApp Cluster SIS Volume, NetApp Disk, and NetApp Cluster Disk. To disable monitor types 1. Create a new policy or edit an existing policy. 2. In the Add Monitoring Configuration panel, scroll down to the Optional Settings section. Enabling/Disabling Monitor Types Monitoring 27 Configuring Monitor Settings

28 1. In the Disable Monitor Types field, enter the list of Monitor Types you wish to disable separated by comma (,). For example: Sis,Disk for 7-Mode or ClusterSis,ClusterDisk for CMode). Possible values are: Enter to disable this Monitor Type 7-Mode Sis NetApp Volume Disk NetApp Disk PowerSupply NetApp PowerSupply Quota NetApp Quota Temperature NetApp Temperature Voltage NetApp Voltage C-Mode ClusterSis NetApp Cluster Volume ClusterDisk NetApp Cluster Disk ClusterPowerSupply NetApp Cluster PowerSupply ClusterQuota NetApp Cluster Quota ClusterTemperature NetApp Cluster Temperature ClusterVoltage NetApp Cluster Voltage NetApp Storage Monitoring will not discover or collect performance data for the elements corresponding to the disabled Monitor Types. Configuring Monitor Settings Click OK to save your settings.

29 Enabling/Disabling Volumes and LUNs Monitoring By default, the solution discovers and monitors all volumes and LUNs in the NetApp Filers. Monitoring a very large number of volumes may represent an important workload to the Agents and the TrueSight OM servers. NetApp Storage Monitoring enables you to completely disable the monitoring of volumes/luns or to filter the specific volumes/luns you want to monitored. To enable/disable Volumes and LUNs monitoring 1. Create a new policy or edit an existing policy. 2. In the Add Monitoring Configuration panel, scroll down to the Optional Settings section. 29 Configuring Monitor Settings

30 Enabling/Disabling Volumes and LUNs Monitoring 3. Check the Disable Volumes Monitoring and/or the Disable LUNs Monitoring option(s) if you want to completely exclude all volumes and/or LUNs from your monitored environment to limit the number of volume/lun instances created and therefore reduce the system resource consumption. Discovery and collect requests as well as any other operations will no longer be performed on volumes and/or LUNs. 4. Click OK to save your settings. To filter monitored volumes You can filter the volumes that will be monitored by excluding volumes you do not want to monitor or identifying those you want to keep on monitoring: 1. In the Exclude Volumes field, enter the names of the volumes that will be excluded from monitoring process. A regular expression can also be used to identify volumes. 2. In the Keep Only Volumes field, enter the names of the volumes to be monitored. A regular expression can also be used to identify volumes. 3. Click OK to save your settings. Configuring Monitor Settings 30

31 Configuring the Discovery and Collect Timeouts TrueSight Operations Management - NetApp Storage periodically performs discoveries to detect new components in your monitored environment and launches a collect process to gather health and performance metrics. In order to optimize the monitoring on large environment, you can customize the discovery and the collect timeouts to specify how long the processes are expected to run. 31 Configuring Monitor Settings

32 To customize the discovery and collect timeouts 1. Create a new policy or edit an existing policy. 2. In the Add Monitoring Configuration panel, scroll down to the Optional Settings section. Customizing Discovery and Collect Timeouts Configuring Monitor Settings 32

33 3. In the Discovery Timeout field, specify the number of minutes after which the discovery should be stopped. By default the discovery timeout is set to 6000 minutes. When the timeout is reached for the first time, the Collection Status attribute of the NetApp Filer or NetApp Cluster Monitor Type is set to 2 (Failure) and triggers an alert. 4. In the Collect Timeout field, specify the number of minutes after which the collect should be stopped. By default the collect timeout is set to 6000 minutes. When the timeout is reached, the Collection Status attribute of the of the NetApp Filer or NetApp Cluster Monitor Type is set to 2 (Failure) and triggers an alert. 5. Click OK to save your settings. Defining a Maximum Number of Performance Instances By default, NetApp Storage Monitoring processes a maximum of 200 instances by performance request for Cluster Volumes, Cluster LUNs, and Cluster Disks. In large environment, it may be convenient to increase the number of instances processed in a single performance request to optimize the collection duration. 33 Configuring Monitor Settings

34 To define the maximum number of performance instances Defining the Maximum Number of Performance Instances 3. Defining the Maximum Number of Performance Instances 4. In the Maximum Performance Instances section, enter the maximum number of instances that NetApp Storage Monitoring will process by performance request. By default, this option is set to 200 instances. It can be increased to a maximum of 500 instances. 5. Click OK to save your settings. Configuring Monitor Settings Create a new policy or edit an existing policy. 2. In the Add Monitoring Configuration panel, scroll down to the Optional Settings section.

35 Enabling the Debug Mode When you encounter an issue and wish to report it to Sentry Software, you will be asked to enable the Debug Mode and provide the debug output to the Sentry Software support team. To enable the debug mode 1. Create a new policy or edit an existing policy. 2. Click Add Monitoring Configuration panel and scroll down to the Advanced Settings section. 3. Select the Enable Debug Mode option. The solution will store debug information in a log file. By default debug files are stored in the %PATROL_HOME%\log folder. 4. In the Debug End Time field, enter the date and time at which the system must stop logging debug information. Required format: yyyy/mm/dd hh:mm:ss. 5. Click OK to save your settings. For the debug mode to be enabled, the Enable Debug Mode must be checked and the Debug End Time must be properly set to a date and time in the future. 35 Configuring Monitor Settings Enabling the Debug Mode

36 Managing Advanced Configuration Variables Advanced configuration variables are used to manually set variables that are not available through the TrueSight standard interface. These variables should only be set when instructed so by Sentry Software Support. List of available configuration variables Variables Default Value Description collectionhubhea 1024 psizemax Maximum heap size in megabytes allocated to the Java Collection Hub. collectionhubhea psizemin Minimum heap size in megabytes allocated to Java Collection Hub. Default: Not set collectionhubove rridejavacomma ndline Command line used by the monitoring solution to launch the Java Collection Hub. Default: Not set This variable should only be set if instructed by Sentry Support. defaultreinitializ ationoptions List of default options to be executed by TrueSight Operations Management - NetApp Storage on reinitialization. resetthresholds resetthresholdmanagementmode resetalertactions resetotheralertsettings resetremovedpausedobjectlist resetreport resetsecuritysettings resetjavasettings Insert a colon ; between the variable and its value: resetthresholds;1 ; and if you enter multiple variables, they need to be separated by a carriage return. disablejrecheck 0 = JRE When set to 1, disable the validation tests of the JRE used by the validation monitoring solution to run Java code. This can be used to force the tests monitoring solution to use a non-sun or non-oracle JRE. enabled disablepslexecut 0 = ebugworkaround activated Configuring Monitor Settings When set to 1, deactivates the workaround in the monitoring solution for a bug in the PslExecute() PSL function. 36 resetdebugmode

37 Variables Default Value Description forceclassicconfi 0 = gmode disabled When the monitoring solution is used with TrueSight OM, all the KM configuration menus are disabled in the PATROL Consoles. To enable them, set the forceclassicconfigmode variable to 1. javapath Path to the folder containing the Java executable used by the Collection Hub. Default: Not set (The monitoring solution will search for a suitable JRE automatically). javapassword Password associated to the javausername variable. javausername Username used to launch the Java Collection Hub. Default: Not set. pausedobjectlist n/a List of the PATROL object path of the paused objects. (i.e. for which no collection will be performed). productversion n/a Indicates the version level of the configuration. This should always match with the monitoring solution version. The monitoring solution uses this variable to perform migration operations on the configuration variables. The variable is automatically set by the monitoring solution during its initialization. pscommand n/a Command used on UNIX/Linux systems to retrieve the list of the currently running processes. Note: This command is used for debug purpose. removedobjectlis t List of instances that have been removed from the monitoring environment through the 'Remove' KM Command through a standard PATROL console. Default: Not set. retrydiscoveryaft erntimes 5 Specifies the maximum number of retries when the discovery fails. startupdelay 0 second To specify the number of seconds that TrueSight Operations Management NetApp Storage will wait before starting its discovery. This variable may be useful on fast booting computers where the NetApp Filer starts after the KM and triggers an alert. 37 Configuring Monitor Settings If the monitoring solution detects that the version of the PATROL Agent is affected by the PslExecute() bug, it uses an alternate technique to create asynchronous threads with the event_trigger() function and the RemPsl standard event. The disablepslexecutebugworkaround variable disables this workaround.

38 To set a configuration variable 1. Create a new policy or edit an existing policy. 2. Click Add Monitoring Configuration and scroll down to the Advanced Configuration Variables section and click Add to open the Configuration Variables panel: Adding a Configuration Variable 3. In the Configuration Variables panel, enter the name of the configuration variable and enter the value to be set. Refer to the table above to learn about all the configuration variables you can use to perform operations you cannot complete with the console standard user interface. Configuring a Variable The field is case sensitive. 5. The configuration variable is then listed in the Additional Configuration Variable section: List of Set Configuration Variables Configuring Monitor Settings Click OK to save your settings.

39 To edit a configuration variable 1. Click the button next to the variable you wish to modify and click Edit. Editing a Configuration Variable 2. Change the variable value and click OK to save your settings. To delete a configuration variable 1. Click the button next to the variable you wish to remove and click Delete. Deleting a Configuration Variable 2. Click OK to validate. The configuration variable is removed from the list. 39 Configuring Monitor Settings

40 Scheduling Automatic Reports TrueSight Operations Management - NetApp Storage can automatically produce text reports that provide detailed and valuable information about your monitored storage systems. To schedule automatic reports 1. Create a new policy or edit an existing policy. 2. Click Add Monitoring Configuration and scroll down to the Reporting section. Scheduling Automatic Reports 3. In the Schedule section, indicate the time at which the report(s) must be generated. 4. Check the Activity report type to automatically generate the following reports. By default, activity reports are saved as SEN_NAP_activity*.csv in the %PATROL_HOME%\Log folder: Filers Activity Nodes Activity Controllers Activity Ethernet Ports Activity FC Ports Activity Host Adapters Activity iscsi Activity NVRAM Activity Vservers Activity vfilers Activity Volumes Activity LUNs Activity 5. Check LUNs Mapping Table to automatically generate a mapping table of LUNs to hosts. The.csv file generated for this report consists in the following comma-separated data: Array, Configuring Monitor Settings 40 Clusters Activity

41 Hostname, Host, WWN/IQN, LUN, FC Ports, Size and Status. By default, LUNs Mapping Table reports are saved as SEN_NAP_LUNS_mapping_table*.csv in the %PATROL_HOME%\Log folder. 6. Click OK to save your settings. Updating a policy that set the scheduling options of a report purges the report configuration variables and stops the report process. The history retention period can be set from the PATROL Console or from the PATROL Agent using a configuration variable. The default collection (retention) period is one day. Whenever a stored attribute value exceeds its retention period, it is automatically deleted from the attribute history file. Refer to BMC documentation for details. 41 Configuring Monitor Settings

42 Configuring Alert Actions Alert Actions enable you to choose specific actions to be executed when a storage problem is detected. Using alert actions, you can customize the way a storage problem notification is performed. NetApp Storage Monitoring can be configured to run one, several, or all types of alert actions when an alert is triggered regarding the monitored storage system. To set the alert actions you want the solution to perform when a problem occurs Configuring Alert Actions 3. In the Events section, select the type of event you want the solution to trigger Upon a Storage Problem: A Specific PATROL Event (Specific storage problem related to a monitored component) A STD 41 PATROL Event (Standard 41 event) No Event These events are generated every time a threshold is exceeded. They contain a full Storage Health Report detailing the fault that has occurred. 4. Select the Enable Annotations option to make the solution annotate the attribute s graph with a comprehensive report of the problem. 5. Click OK to save your settings. Configuring Monitor Settings Create a new policy or edit an existing policy. 2. Click Add Monitoring Configuration and scroll down to the Global Alert Settings section.

43 Monitoring your Storage Environment The BMC TrueSight Operations Management platform, combined with the powerful monitoring features of NetApp Storage Monitoring, provides you with a visual representation of the monitored resources in your environment to give you a full picture of your SAN. The solution proactively detects, automatically predicts, and resolves IT performance issues and sub-optimal configurations before users and services are negatively impacted. Integrated as a native module for BMC TrueSight Operations Management, NetApp Storage Monitoring monitors the physical aspects your entire NetApp environment. It reports hardware failures and monitors key performance metrics. It helps you diagnose any availability issue in the SAN, and ensures maximum data protection by monitoring a wide range of critical components. Viewing the Overall Activity of a Device The BMC TrueSight Operations Management Monitoring menu gives you access to various options for viewing your monitored environment: Applications, Devices, Events, Groups. This chapter focuses on the Devices page that displays information about the NetApp devices that TrueSight Operations Management - NetApp Storage monitors. Devices Page The Devices page displays information about the devices that NetApp Storage Monitoring monitors and a view at the overall health of the system. 43 Monitoring your Storage Environment Log on to the BMC TrueSight Operations Management console and select Monitoring > Devices to access basic information for each Monitor associated with a monitored device.

44 To drill down and view a specific device details, click the device name or the events count. Device name: Displays the Monitors tab in the Device Details page. Events count: Displays the Events tab in the Device Details page. Device Details Device Monitors This page displays all the monitors that are associated with the device.the action menu allows you to change and sort the view. In the tile view, you can show or hide the monitor type and source name. In the Table View, you can expand the monitor rows to drill down into the device components. Monitoring your Storage Environment 44 The Device Details page displays the device name, type, DNS name, IP address, and source name. The event status and severity matrix displays the number of events in each status and severity.

45 Device Events Refer to the BMC documentation for detailed information about the BMC TrueSight Operations Managementfeatures and options. 45 Monitoring your Storage Environment This page displays all the events that are associated with the device. By default, events of Critical, Major, Minor, Warning, and Information severity and Open, Acknowledged, and Assigned status are displayed. To view events of a specific status and severity, click the appropriate event count in the events matrix.

46 Creating Consolidated Data Views with Dashboards BMC TrueSight Operations Management provides dashboards to create consolidated and customized views of your monitored IT environment. Dashboards are built from dashlet templates. Once you have selected the dashlet that corresponds to the type of view you wish to create, you can access a specific type of data and present it graphically. TrueSight Operations Management - NetApp Storage monitors availability, capacity, and performance for NetApp disk arrays. It makes this data available to you through different dashlets for you to create a clear view of the performance and status of your storage environment within a private or shared dashboard. The product leverages the BMC TrueSight Operations Management unified features and capabilities to offer you a deep visibility into over 200 key metrics. When a dashlet in the dashboard identifies a problem, it also acts as an access point to investigate and troubleshoot the root cause. Tip Once you have created a dashboard, you may want to use its settings to create another dashboard f or a dif f erent device. To do so, copy the dashboard f rom the Dashboards page: 1. Click My Dashboards or Shared Dashboards. 2. In the action menu to the lef t of the dashboard name, select Copy Dashboard. 3. The new dashboard appears in the My Dashboards list as Copy of <Dashboard>. The following topics describe how to create dashboards for: Identifying Aggregates with Space Reservation Enabled Reclaiming Space of Unused LUNs Reporting Disk Space Consumption Checking Available Spare Disks Checking Disks Health Detecting High Processor Utilization Use cases were performed with BMC TrueSight Operations Management v Monitoring your Storage Environment 46 This chapter explains how to create consolidated views for some of the most critical elements of your NetApp environment. Dashboards report on critical aspects of your NetApp storage systems, and consolidate and normalize information from a variety of sources. While saving you considerable time and effort, a unified view can help you rapidly and proactively detect poor storage performance and hardware failures.

47 Identifying Aggregates with Space Reservation Enabled Enabling snapshots for a volume can sometimes lead to data loss or corruption if the additional space required to store the previous version(s) of the modified or deleted blocks is running out. To avoid this problem, NetApp allows administrators to reserve space in advance in the volume. As an administrator, you may need to know whether your aggregates or LUNs have this option enabled. This information is provided by the Space Reservation Status attribute of the NetApp Aggregate or NetApp LUN Monitor Types. To view the space reservation status for one or several aggregates (or LUNs), you will need to create a simple one-row dashboard. Dashboards allow you to gather specific types of data and display them in a consolidated graphical format. For detailed information about dashboards options and features, refer to the BMC documentation. 47 Monitoring your Storage Environment

48 To identify Aggregates with Space Reservation Enabled 1. Login to your BMC TrueSight Operations Management console. 2. Select Dashboards from the navigation pane. 3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard action menu. Tip To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ield and click Search. 7. Select Configure Dashlet by clicking the button. 8. In the panel of input fields and options that opens below the dashboard, enter a Title for the dashlet and specify a Refresh (default is 5 minutes). 9. Select the NetApp storage device for which you wish to know the space reservation status. 10. Select the Space Reservation Status parameter for the first aggregate, and click Apply. Monitoring your Storage Environment Enter a Title for your dashboard and configure a Global Filter, if needed. 5. Click Add Dashlet to open the dashlet library for the first column of the row. 6. From the dashlet library, select the Device Performance template, and then click Close.

49 Reclaiming Space of Unused LUNs To identify Unmapped (Orphans) LUNs Over time, as servers connected to a SAN get decommissioned, administrators find an increasing number of unmapped LUNs, or volumes that are no longer used by any server. These LUNs, while unused, still occupy disk space in the filer. Being able to identify such unmapped LUNs and reclaim the disk space uselessly consumed by these LUNs will help administrators avoid unnecessary upgrades and extensions of their filers. To know the LUNs in a filer that are not mapped to any server and therefore safe to remove, you can generate an automatic LUNs Mapping Table report. To identify Unused LUNs When a server is decommissioned or reconfigured, its associated LUNs can stay mapped 49 Monitoring your Storage Environment 11. Repeat this operation in the next column of the dashboard for another aggregate and click Save. 12. The dashboard is completed and shows the space reservation status for both selected aggregates.

50 preventing storage administrator from accurately identifying unused LUNs. Since the solution monitors permanently the traffic on each LUN, it becomes easy to detect LUNs for which the activity is null. To identify unused LUNs, you will need to create a simple one-row dashboard. Dashboards allow you to gather specific types of data and display them in a consolidated graphical format. For detailed information about dashboards options and features, refer to the BMC documentation. 1. Login to your BMC TrueSight Operations Management console. 2. Select Dashboards from the navigation pane. 3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard action menu. 7. Select Configure Dashlet by clicking the button. 8. In the panel of input fields and options that opens below the dashboard, enter a Title for the dashlet and specify a Refresh (default is 5 minutes). 9. Select the Monitor Type for which you want to create a graph. 10. Configure the graph parameters: In the Type field, select Top N Graph, In the Number of Bars field, select the number of LUNs for which you need to compare activity (default is 10), Monitoring your Storage Environment Enter a Title for your dashboard and configure a Global Filter, if needed 5. Click Add Dashlet to open the dashlet library for the first column of the row. 6. From the dashlet library, select the Monitors - Top/Bottom Performers template.

51 11. Set the Refresh. 12. Select the Time Since Last Activity parameter, and click Apply. Storage space in LUNs with a high Time Since Last Activity value can be reclaimed. The freed storage space is then available for other file systems created in a given storage pool. The value collected for this attribute upon the first collect reflects the number of days since any activity occurred on the LUN/volume for the time observed by the monitoring solution, i.e. this first collected metric might not reflect the actual absence of activity on the volume. 51 Monitoring your Storage Environment 13. The dashboard is completed and shows the top x LUNs with the higher number of days of inactivity. Pass the mouse over a bar to view the average, high and low values for a LUN.

52 Reporting Disk Space Consumption Making sure that a filer has enough remaining disk space available is critical for several reasons: SAN administrators want to make sure to be able to provision disk space for new servers and users when requested, as quickly as possible. The filer itself may need additional disk space for specific features to work properly, like automatic snapshots, mirroring, etc. Users and applications actively using a share on the filer will surely be severely impacted by the fatal "File system is full" error message The disk space used is permanently monitored for each aggregate and each volume with the NetApp Aggregate and NetApp Volume Monitor Types. To determine the actual disk space consumption for a storage system, you will need to create a simple two-column dashboard. Dashboards allow you to gather specific types of data and display them in a consolidated graphical format. For detailed information about dashboards options and features, refer to the BMC documentation. Monitoring your Storage Environment 52

53 To Report on Disk Space Consumption on a Volume or Aggregate 1. Login to your BMC TrueSight Operations Management console. 2. Select Dashboards from the navigation pane. 3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard action menu. 7. Select Configure Dashlet by clicking the button. 8. In the panel of input fields and options that opens below the dashboard, enter a Title for the dashlet and specify a Refresh (default is 5 minutes). 9. Select the NetApp storage device for which you want to compare processors utilization. 10. Select the Available Capacity and the Available Capacity Percentage parameters for the first volume or aggregate, and click Apply. 53 Monitoring your Storage Environment 4. Enter a Title for your dashboard and configure a Global Filter, if needed. 5. Click Add Dashlet to open the dashlet library for the first column of the row. 6. From the dashlet library, select the Device Performance template, and then click Close.

54 Tip To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ield and click Search. 11. Repeat this operation in the next column of the dashboard for another volume or aggregate and click Save. 12. The dashboard is completed and shows the space consumption for the selected volumes or aggregates. Checking Available Spare Disks The Spare Disk Count attribute reports the number of spare disks available for each filer monitored with the solution. By default, a warning is triggered when no spare disk is available (Spare Disk Count is set to zero). To view the number of available spare disks in clusters, you will need to create a simple one-row dashboard. Dashboards allow you to gather specific types of data and display them in a consolidated graphical format. For detailed information about dashboards options and features, refer to the BMC documentation. Monitoring your Storage Environment 54 To avoid any loss of critical data, it is essential for a filer to always maintain a pool of spare disks that can replace the faulty disk when a disk failure occurs. A filer without any left spare disk will not be able to keep the level of data safety and performance in case of a disk failure.

55 To verify the number of available spare disks 1. Login to your BMC TrueSight Operations Management console. 2. Select Dashboards from the navigation pane. 3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard action menu. 7. Select Configure Dashlet by clicking the button. 8. In the panel of input fields and options that opens below the dashboard, enter a Title for the dashlet and specify a Refresh (default is 5 minutes). 9. Select the NetApp storage device for which you to know the number of spare disks. 10. Select the Spare Disk Count parameter for the first cluster, and click Apply. 55 Monitoring your Storage Environment 4. Enter a Title for your dashboard and configure a Global Filter, if needed. 5. Click Add Dashlet to open the dashlet library for the first column of the row. 6. From the dashlet library, select the Device Performance template, and then click Close.

56 Tip To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ield and click Search. 11. Repeat this operation in the next column of the dashboard for another cluster and click Save. 12. The dashboard is completed and shows the number of available spare disks for both selected clusters. Manufacturers use the mean time to failure or MTTF to indicate the operational reliability of their products. But the advertised MTTF of 1,000,000 hours is misleading. Recent studies show that the average annual replacement rate for hard disks is typically between 3% and 15%. Because a disk failure can result in loss of data, unavailability and performance degradation, it is highly recommended to monitor disks health. To check NetApp disks health, you will need to create a simple two-row dashboard. Dashboards allow you to gather specific types of data and display them in a consolidated graphical format. For detailed information about dashboards options and features, refer to the BMC documentation. Monitoring your Storage Environment 56 Checking Disks Health

57 To verify disks health 1. Login to your BMC TrueSight Operations Management console. 2. Select Dashboards from the navigation pane. 3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard action menu. 7. Select Configure Dashlet by clicking the button. 8. In the panel of input fields and options that opens below the dashboard, enter a Title for the dashlet and specify a Refresh (default is 5 minutes). 9. Select the NetApp storage device for which you to monitor disks health. 10. Select the parameter for the first disk, and click Apply. 57 Monitoring your Storage Environment 4. Enter a Title for your dashboard and configure a Global Filter, if needed. 5. Click Add Dashlet to open the dashlet library for the first column of the row. 6. From the dashlet library, select the Device Performance template, and then click Close.

58 Tip To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ield and click Search. Add the and the Read/Write Operation parameters to the same dashlet to display more disks in a single dashboard. Monitoring your Storage Environment In the second column of the dashboard click the button, enter a tile for the dashlet and select the same NetApp storage device as previously. 12. Select the Read and Write Operation parameters for the disk you have initially chosen, and click Apply. 13. Repeat this operation (steps 5 to 12) in the next row of the dashboard for another disk and click Save. 14. The dashboard is completed and shows the as well as the Read and Write Operation for both disks.

59 Detecting High Processor Utilization Detecting a high processor utilization is crucial to prevent controller to overload and cause critical performance degradations. To detect high processor utilization, you need to compare the actual processor utilization and the overall device throughput to determine which controller may constitute a bottleneck. 59 Monitoring your Storage Environment

60 To compare the utilization of several processors, you will need to create a simple two-column dashboard. Dashboards allow you to gather specific types of data and display them in a consolidated graphical format. For detailed information about dashboards options and features, refer to the BMC documentation. To Detect High Processor Utilization 1. Login to your BMC TrueSight Operations Management console. 2. Select Dashboards from the navigation pane. 3. In the Dashboards page, click Add Dashboard or select Add Dashboard from the dashboard action menu. 7. Select Configure Dashlet by clicking the button. 8. In the panel of input fields and options that opens below the dashboard, enter a Title for the dashlet and specify a Refresh (default is 5 minutes). 9. Select the NetApp storage device for which you to compare processors utilization. 10. Select the Processor Utilization and the Disk Transfer Byte parameters for the first controller, and click Apply. Monitoring your Storage Environment Enter a Title for your dashboard and configure a Global Filter, if needed. 5. Click Add Dashlet to open the dashlet library for the first column of the row. 6. From the dashlet library, select the Device Performance template, and then click Close.

61 Tip To quickly retrieve a component or a parameter, enter its name in the Search Parameters f ield and click Search. This dashboard allows you to easily compare the Processor Utilization and Disk Transfer Byte for two controllers. Make sure that the Processor Utilization is lower than 80%. A processor utilization over 80% highlights a potential overloaded situation and indicates that the controller may constitutes a bottleneck for the storage system. Verify the Disk Transfer Byte of your controllers. If its value stays low while the overall processor utilization is high it indicates that the node is performing "non productive" tasks. It then may become critical to determine the source of activity that generates the high processor utilization. 61 Monitoring your Storage Environment 11. Repeat this operation in the next column of the dashboard for another controller and click Save. 12. The dashboard is completed and shows the Processor Utilization and the Disk Transfer Byte for both controllers.

62 Reference Guide

63 This chapter provides statistical information about resources, operating status, and performances managed by the TrueSight Operations Management - NetApp Storage. It contains tables describing the attributes used in the monitoring solution, grouped by Monitor Types, and provides a brief description of each attribute and its default settings. Baselines and Key Performance Indicators Some attributes are identified by default as Key Performance Indicators (KPIs) and therefore automatically included in the base lining calculation. To learn more about auto baselining and KPIs, please refer to the "Managing Baselines and Key Performance Indicators" chapter. In this guide, attributes flagged as KPIs and included by default in the baseline calculation process are respectively identified by the following icons: KPI 63

64 SEN_ NAP_MAIN Attributes Description Default Alert Conditions Collection Status Status of the collection. Errors reported by this attribute are only related to NetApp Storage Monitoring itself. {0 = OK; 1 = Degraded; 2 = Failed} Attribute Type Collection Status * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 64

65 7-Mode NetApp Aggregate Attributes Description Default Alert Conditions Attribute Type Available Capacity Percentage* Percentage of capacity not consumed in the aggregate. Percentage (%) Available Capacity Total capacity not consumed in the aggregate. Terabytes (TB) Consumed Capacity Percentage Percentage of the total capacity Percentage consumed in all the volumes of (%) the aggregate. Consumed Capacity Sum of the actual capacity consumed in all the volumes of the aggregate. Terabytes (TB) Mirror Status Overall mirror status of the aggregate. {0 = OK; 1 = 1 = Warning Degraded; 2 = 2 = Alarm Failed} Availability Operation Total number of operations per second. Operations/s Read Operation Number of read operations per second. Operations/s Space Reservation Status Indicates whether the space reservation is enabled or not. {0 = disabled; 1 = enabled} Availability Status* Status of the aggregate. {0 = OK; 1 = 1 = Warning Degraded; 2 = 2 = Alarm Failed} Total Files Total count of user-visible files. Files Used Files Number of user-visible files used. Files Write Operation Number of write operations per second. Operations/s Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 65 NetApp Filers KM Warning = 80 to 90 Alarm > 90

66 NetApp CIFS Attributes Description Default Alert Conditions Attribute Type Operation * Total number of operations per second. Operations/s Read Operation Number of read operations per second. Operations/s Read Response Time Average response time for read operations. Milliseconds (ms) Warning 30 Response Time * Average response time for all operations. Milliseconds (ms) Warning 30 Response Time Status Status of CIFS. Note: This attribute is only available for NetApp Filers operated under 7-Mode. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Availabilit y Write Operation Number of write operations per second. Operations/s Write Response Time Average response time for write operations. Milliseconds (ms) Warning 30 Response Time * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 66

67 NetApp Controller Description CIFS Operation Default Alert Conditions Attribute Type Total number of CIFS operations. Operations/ s Disk Read Byte Bytes read from the disk since the last collect. Megabytes Disk Transfer Byte * Total bytes read and written to the disk. Megabytes Disk Write Byte Bytes written to the disk since the last collect. Megabytes FCP Operation Total number of FCP operations. Operations/ s HTTP Operation Total number of HTTP operations per second. Operations/ s iscsi Operation Total number of iscsi operations per second. Operations/ s Network Received Byte Bytes received over the network. Megabytes Network Sent Byte Bytes sent. Megabytes Network Transfer Byte * Total bytes transferred (sent and Megabytes received). NFS Operation Total number of NFS operations. Operations/ s Operation Total number of operations. Operations/ s Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Availability 67 NetApp Filers KM Attributes

68 Description Default Alert Conditions Attribute Type Processor Utilization Percentage of utilization of the CPU resource. Percentage (%) Warning 80 Alarm 100 Read Operation Number of read operations. Operations/ s Read Response Time Average response time for read operations. Millisecond s (ms) Warning 30 Alarm 100 Response Time Average response time for all operations. Millisecond s (ms) Warning 30 Alarm 100 Write Operation Number of write operations. Operations/ s Write Response Time Average response time for write operations. Millisecond s (ms) Warning 30 Alarm 100 * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. KPI, see Managing Baselines and Key Performance Indicators. For detailed information about NetApp Filers KM 68

69 NetApp Disk Description Default Alert Conditions Attribute Type Operation * Total number of operations. Operations/s Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Availability Read Operation Number of read operations. Operations/s Read Response Time Average response time for read operations. Milliseconds (ms) Warning 30 Response Time Response Time* Average response time for all operations. Milliseconds (ms) Warning 30 Alarm 200 Response Time Status Status of the disk. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Availability Write Operation Number of write operations. Operations/s Write Response Time Average response time for write operations. Milliseconds (ms) Warning 30 Response Time * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 69 NetApp Filers KM Attributes

70 NetApp Ethernet Port Attributes Description Default Alert Conditions Attribute Type Bandwidth Utilization Percentage used of the available bandwidth. Percentage (%) Collisions Packet Number of collisions of packets s. Packets/s Inbound Bandwidth Utilization Percentage of inbound bandwidth used on the Ethernet port (received bytes). Percentage (%) Link Speed Actual speed of the Ethernet port. Gigabits per second (Gb/s) Link Status Current status of the Ethernet port. Physical ports: 1 = Warning {0 = Plugged; 1 = Unplugged} Availabilit y Multicast Received Packet Number of multicast packets received per second. Packets/s Multicast Sent Number of multicast packets sent. Packets/s Packet Multicast Transfer Packet Total number of multicast packets transferred (sent and received.) Packets/s Outbound Bandwidth Utilization Percentage of outband bandwidth used on the Ethernet port (sent bytes). Percentage (%) Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Availabilit y Received Byte Bytes received. Megabytes Errors/s Received Error Number of errors while receiving packets. NetApp Filers KM 70 VLAN and Virtual network interfaces: {2 = Degraded; 3 = Failed; 4 = OK}

71 Description Default Alert Conditions Attribute Type Received Packet Dropped Number of received packets dropped per second. Packets/s Received Packet Number of packets received. Packets/s Sent Byte Bytes sent. Megabytes Sent Error Number of errors while sending packets. Errors/s Sent Packet Number of packets sent. Packets/s Transfer Byte * Total bytes transferred (sent and received). Megabytes Transfer Error Number of errors while transferring packets. Errors/s Transfer Packet * Number of packets transferred. Packets/s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. Attributes Description Default Alert Conditions Attribute Type Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Availabilit y Speed* Speed of the fan. Revolutions per minute (RPM) Status* Status of the fan. {0 = OK; 1 = Degraded; 2 = Failed} 1= Warning 2 = Alarm Availabilit y * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 71 NetApp Filers KM NetApp Fan

72 NetApp FC Port Description Default Alert Attribute Type Conditions Bandwidth Utilization Percentage used of the available bandwidth. Percentage (%) Connected Initiators Count Total number of initiators (hosts) connected to this port (target adapter). Initiators CRC Error CRC errors. Errors/s Discarded Frame Number of frames discarded. Frames/s FCP Protocol Error Number of FCP protocol errors per second. Errors/s Inbound Bandwidth Utilization Percentage of inbound bandwidth used on the FC link (received bytes). Percentage (%) Link Speed Actual speed of the FC port. Gigabyte per second (Gb/s) Link Status Indicates whether the link is up or down. {0 = Plugged; 1= Unplugged} 1= Warning Availability Operation * Total number of operations. Operations/s Other Operation Total number of other operations per second. Operations/s Outbound Bandwidth Utilization Percentage of outband bandwidth used on the FC link (sent bytes). Percentage (%) Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Availability Read Operation Number of read operations. Operations/s Received Byte Bytes received. Megabytes Sent Byte Bytes sent. Megabytes Status Status of the FC port. {0 = OK; 1 = 1= Degraded; 2 = Warning Failed} 2 = Alarm NetApp Filers KM 72 Availability Attributes

73 Description Default Alert Attribute Type Conditions Transfer Byte * Total bytes transferred (sent and received). Megabytes Write Operation Number of write operations. Operations/s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 73 NetApp Filers KM

74 NetApp Filer Attributes Description CIFS Operation Total number of CIFS operations per second. Default Alert Conditions Operations/ s Attribute Type Collection Status Status of the collection. Errors reported by {0 = OK; 1 = this attribute are only related to NetApp Degraded; 2 Storage Monitoring itself. = Failed} Collection Status Disk Transfer Byte Total bytes read and written to Megabytes the disk. FCP Operation Total number of FCP operations per second. Operations/ s HTTP Total number of HTTP operations per Operation second. Operations/ s iscsi Total number of iscsi operations per Operation second. Operations/ s Network Transfer Byte * Total bytes read and written through the network. Megabytes NFS Operation Total number of NFS operations per second. Operations/ s Operation Total number of operations. Operations/ s Port Count Ports Number of physical ports in the filer. Note: This value can be used to know the number of required licenses for the monitoring system Power Consumption* Reports the electricity consumption of the Watts filer. Spare Disk Count Number of spare disks available in the filer. 0= Warning Disks * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. For detailed information about NetApp Filers KM KPI, see Managing Baselines and Key Performance Indicators. 74

75 NetApp Host Adapter Description Default Alert Conditions Attribute Type in Use Indicates whether the adapter is in use or not. {0 = No; 1 = Yes} Operation * Total number of operations. Operations /s Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Availability Read Byte Bytes read from the host adapter since the last collect. Megabytes Read Operation Number of read operations. Operations /s Transfer Byte * Total bytes read and written to the host adapter. Megabytes Write Byte Bytes written to the host adapter since the last collect Megabytes Write Operation Number of write operations. Operations /s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 75 NetApp Filers KM Attributes

76 NetApp iscsi Description Default Alert Conditions Attribute Type Operation Total number of operations. Operations/s Read Byte Bytes read from the iscsi ports. Megabytes Read Operation Number of read operations. Operations/s Read Response Time Average response time for read operations Milliseconds (ms) Warning 30 Response Time Response Time* Average response time for all operations. Milliseconds (ms) Warning 30 Response Time Transfer Byte * Total bytes read and written to the iscsi port. Megabytes Write Byte Bytes written to the iscsi port. Megabytes Write Operation Number of write operations. Operations/s Write Response Time Average response time for write operations. Milliseconds (ms) Warning 30 Response Time * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 76 Attributes

77 NetApp iscsi Port Attributes Description Default Alert Conditions Attribute Type Status* Status of the iscsi Port. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning Availability 2 = Alarm * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 77 NetApp Filers KM

78 NetApp LUN Attributes Description Default Alert Conditions Attribute Type Consumed Capacity Number of bytes actually consumed in the LUN. Gigabytes (GB) Operation Total number of operations. Operations/s Other Operation Total number of other operations. Operations/s Read Byte Bytes read from the LUN since the last collect. Megabytes Read Operation Number of read operations. Operations/s Response Time* Average response time for all operations. Milliseconds (ms) Space Reservation Status Space reservation status. {0 = Disabled; 1 = Enabled} Availability Time Since Last Activity Number of days since any activity occurred on the LUN. Days Megabytes Write Byte Bytes written to the LUN since the last Megabytes collect. Write Operation Number of write operations. Operations/s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 78 Transfer Byte Total bytes read and written to the * LUN. Warning Response 30 Time Alarm 100

79 NetApp NDMP Attributes Description Default Alert Conditions Attribute Type Opened Sessions* Total number of NDMP sessions currently opened. Sessions may be running backups, restores or neither. Sessions * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 79 NetApp Filers KM

80 NetApp NFS Attributes Description Default Alert Conditio ns Attribute Type Operation * Total number of operations per second. Operations/ s Read Operation Number of read operations per second. Operations/ s Read Response Time Average response time for read operations. Millisecond s (ms) Warnin g 30 Alarm 100 * Average response time for all operations. Millisecond s (ms) Warnin g 30 Alarm 100 Write Operation Number of write operations per second. Operations/ s Write Response Time Average response time for write operations. Millisecond s (ms) Warnin g 30 Alarm 100 * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 80

81 NetApp NVRAM Attributes Description Default Attribute Type Alert Conditions Operation * Total number of operations. Operations/ s Response Time* Average response time for all operations. Note: This attribute is only available for NetApp Filers operated in C-Mode. Milliseconds Warning (ms) > 30 Alarm 100 Response Time Megabytes Transfer Byte Total bytes read and written to the NVRAM. * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 81 NetApp Filers KM

82 NetApp Plex Attributes Description Default Alert Conditions Attribute Type Status* Status of the plex. {0 = OK ; 1 = Degraded 2 = Failed} 1 = Warning 2 = Alarm Availability Synchronized Indicates whether the plex is currently synchronizing or not. {0 = No ; 1 = Yes} * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 82

83 NetApp Power Supply Attributes Description Default Alert Conditions Attribute Type Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Availability Status* Status of the power supply. {0 = OK; 1 1 = Warning = 2 = Alarm Degraded; 2= Failed} Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 83 NetApp Filers KM

84 NetApp Processor Attributes Description Default Alert Conditions Attrib ute Type Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Avail abilit y Percentage (%) Warning > 80 Alarm > 90 Statis tics Processor Percentage of utilization of the CPU Utilization resource. * * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 84

85 NetApp Qtree Attributes Description Default Alert Conditions Attribute Type CIFS Operation * Number of CIFS operations per second. Operations/s NFS Operation * Number of NFS operations per second. Operations/s Operation Total number of operations per second. Operations/s Other Operation Number of other operations per second. Operations/s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 85 NetApp Filers KM

86 NetApp Quota Attributes Description Default Alert Conditions Attribute Type Consumed Capacity Number of gigabytes actually consumed. Gigabytes (GB) Consumed Hard Capacity Percentage Percentage of the hard capacity that is actually consumed. Percentage (%) Consumed Soft Capacity Percentage Percentage of the soft capacity that is actually consumed. Percentage (%) File Count Number of files counted towards the hard and soft limit set on the quota. Files Hard File Count Percentage Number of files in percentage of the hard limit. Percentage (%) Soft File Count Percentage Number of files in percentage of the soft limit. Percentage (%) NetApp Shelf Description Defaul t Alert Conditi ons Attribute Type Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0= Availability Alarm Status* Status of the shelf. {0 = OK; 1 = Degraded; 2 = Failed} 1= Availability Warni ng 2= Alarm * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 86 Attributes

87 NetApp SIS Volume Description Defaul t Alert Conditi ons Attribute Type Dense Files Number of dense files in the SIS volume. Files Last Operation Data size processed in the last SIS operation. Size Megabytes (MB) Number Of Number of files found that are too small to be Files Too Small deduplicated (compressed). Files Saved Space Percentage* Percent saving because of deduplication (compression). Percentage (%) Shared Saved Blocks Number of blocks saved by sharing in the SIS volume. Blocks SIS Duration Time since the last SIS operation has begun. Seconds Space Condition Limitation Count Number of times deduplication could not happen because of out of space condition. Times Status* Status of the SIS volume. {0 = OK; 1 = 1 = Availability Degraded; Warni 2 = Failed} ng 2= Alarm * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 87 NetApp Filers KM Attributes

88 NetApp Snapmirror Attributes Description Default Alert Attribute Conditions Type Lag Amount of time since the last Snapmirror transfer in seconds. Seconds Last Transfer Duration Duration of the last Snapmirror transfer in seconds. Seconds Last Transfer Size Size of the last Snapmirror transfer. Gigabytes (GB) Status* Status of the Snapmirror. {0 = OK; 1 = Degraded; 2 = Failed} 1= Warning 2 = Alarm Availability Transfer Byte * Total bytes read and written to the Snapmirror. Megabytes per second * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 88

89 NetApp Snapvault Attributes Description Default Alert Conditions Attribute Type Lag Amount of time since the last Snapvault transfer in seconds. Seconds Last Transfer Duration Duration of the last vault synchronization. Seconds Last Transfer Size Size of the transfer for the last vault synchronization. Gigabytes (GB) Status* Status of the Snapvault. {0 = OK; 1 = 1 = Warning Degraded; 2 = 2 = Alarm Failed} Availability Transfer Byte * Total bytes read and written to the Snapvault. Megabytes * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 89 NetApp Filers KM

90 NetApp Temperature Attributes Description Default Alert Conditions Attribute Type Status Status of the temperature sensor. {0 = OK; 1 = Degraded; 2 = Failed} 1= Warning 2 = Alarm Availability Temperatu re Status* Status of the temperature sensor according to the temperature thresholds settings. {0 = OK; 1 = Degraded; 2 = Failed} 1= Warning 2 = Alarm Availability Temperatu re* Current temperature reading in degrees Celsius. Degrees Celsius ( C) * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 90

91 NetApp vfiler Attributes Description CPU Utilization Percentage CPU time used by the vfiler. Percentage (%) Network Received Byte Bytes received over the network. Megabytes Network Sent Byte Bytes sent over the network. Megabytes Network Transfer Byte Total bytes transferred (sent and received) over the network. Megabytes Operation * Total number of operations. Operation s/s Other Operation Total number of other operations per second. Operation s/s Read Byte Bytes read by the vfiler. Megabytes Read Operation Number of read operations. Operation s/s Status Status of the vfiler. {0 = OK; 1 = 1 = Warning Degraded; 2 = Alarm 2 = Failed} Transfer Byte * Total bytes read and written by Megabytes the vfiler. Write Byte Bytes written by the vfiler. Megabytes Write Operation Number of write operations. Operation s/s Attribute Type Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 91 NetApp Filers KM Default Alert Conditions

92 NetApp Voltage Attributes Description Default Alert Conditions Attribute Type Status* Status of the voltage sensor. {0 = OK; 1 = Degraded; 2 = Failed} 1= Warning 2 = Alarm Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Volume Attributes Description Default Alert Conditions Available Capacity Percentage Percentage of capacity not consumed in the volume. Percentage (%) Available Capacity Total capacity not consumed in the volume. Gigabytes (GB) Capacity Total usable capacity (in bytes) of the volume, excluding WAFL reserve and volume snapshot reserve. Gigabytes (GB) CIFS Operation Total number of CIFS operations. Operation s/s CIFS Read Byte Bytes read via CIFS from the volume. Megabytes CIFS Read Operation Number of read operations. Operation s/s Attribute Type CIFS Read Response Average response time for Time read operations. Millisecon Warning 30 ds (ms) CIFS Average response time for all CIFS operations. Millisecon Warning 30 ds (ms) CIFS Transfer Byte Total bytes read and written via CIFS to the volume. Megabytes CIFS Write Byte Bytes written via CIFS to the volume since the last collect. Megabytes NetApp Filers KM 92

93 Description Default Alert Conditions Attribute Type CIFS Write Operation Number of write CIFS operations. Operation s/s CIFS Write Average response time for CIFS write operations Millisecon Warning 30 ds (ms) Consumed Capacity Percentage Percentage of the capacity that is actually consumed in the volume. Percentage (%) Consumed Capacity Number of bytes actually consumed in the volume. Gigabytes (GB) FCP Operation Total number of FCP operations. Operation s/s FCP Read Byte Bytes read via FCP Megabytes from the volume since the last collect. Operation s/s FCP Read Response Time Average response time for FCP read operations. Millisecon Warning 30 ds (ms) FCP Average response time for all FCP operations. Millisecon Warning 30 ds (ms) FCP Transfer Byte Total bytes read and written via FCP to the volume. Megabytes FCP Write Byte Bytes written via FCP to the volume since the last collect. Megabytes FCP Write Operation Number of write FCP operations. Operation s/s FCP Write Response Average response time for Time FCP write operations. Millisecon Warning 30 ds (ms) FlexCache Read Byte Bytes read from the FlexCache since the last collect. Megabytes FlexCache Write Byte Bytes written to the FlexCache since the last collect. Megabytes iscsi Operation Total number of block protocol operations per second. Operation s/s Megabytes iscsi Read Byte Bytes read via block protocol from the volume since the last collect. 93 NetApp Filers KM FCP Read Operation Number of FCP read operations.

94 Description Default Alert Conditions Attribute Type iscsi Read Operation Number of block protocol read operations. Operation s/s iscsi Read Average response time for block protocol read operations. Millisecon Warning 30 ds (ms) iscsi Average response time for all block protocol operations. Millisecon Warning 30 ds (ms) iscsi Transfer Byte Total bytes read and written via iscsi to the volume. Megabytes iscsi Write Byte Bytes written via iscsi to the volume since the last collect. Megabytes iscsi Write Operation Number of iscsi write operations. Operation s/s iscsi Write Average response time for iscsi write operations. Millisecon Warning 30 ds (ms) Mirror Status Volume's mirror status. {0 = OK; 1 = Degraded; 2 = Failed} 1 = Warning 2 = Alarm Availability NFS Operation Total number of NFS operations. Operation s/s NFS Read Byte Bytes read via NFS Megabytes from the volume since the last collect. NFS Read Operation Number of NFS read operations. Operation s/s NFS Read Response Time Average response time for NFS read operations. Millisecon Warning 30 ds (ms) NFS Average response time for all NFS operations. Millisecon Warning 30 ds (ms) NFS Transfer Byte Total bytes read and written via NFS to the volume. Megabytes NFS Write Byte Bytes written via NFS to the volume since the last collect. Megabytes NFS Write Operation Number of write NFS operations. Operation s/s NFS Write Response Average response time for Time NFS write operations. NetApp Filers KM Millisecon Warning 30 ds (ms) 94

95 Description Default Alert Conditions Attribute Type Operation Total number of operations. Operation s/s Read Byte Bytes read from the volume since the last collect. Megabytes Read Operation Number of read operations. Operation s/s Read Average response time for read operations. Millisecon Warning 30 ds (ms) * Average response time for all operations. Millisecon Warning 30 ds (ms) SAN Operation Total number of SAN operations Operation s/s SAN Read Byte Bytes read from the SAN since the last collect. Megabytes SAN Read Operation Number of SAN read operations. Operation s/s SAN Read Response Time Average response time for SAN read operations. Millisecon Warning 30 ds (ms) SAN Average response time for all SAN operations. Millisecon Warning 30 ds (ms) SAN Transfer Byte Total bytes read and written via SAN to the volume. Megabytes SAN Write Byte Bytes written via SAN to the volume since the last collect. Megabytes SAN Write Operation Operation s/s Number of SAN write operations. SAN Write Response Average response time for Time SAN write operations. Millisecon Warning 30 ds (ms) Snapshot Reserved Percentage of disk space that Capacity Percentage has been set aside as reserved for snapshot usage. Percentage Warning 80 (%) Alarm 90 Status Status of the volume. {0 = OK; 1 = Degraded; 2 = Failed} Availability Transfer Byte * Total bytes read and written to the volume. Megabytes 95 1 = Warning 2 = Alarm NetApp Filers KM

96 Description Default Alert Conditions Attribute Type Inodes Used Number of user-visible files Inodes (inodes) used. If the volume is restricted or offline, a value 0 returned. Used Inodes Percentage Percentage of user-visible files (inodes) used. Percentage (%) Write Byte Bytes written to the volume since the last collect. Megabytes Write Operation Number of write operations. Operation s/s Write Response Time Average response time for write operations. Millisecon Warning 30 ds (ms) * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 96

97 C-Mode NetApp Cluster Aggregate Description Default Attribute Type Available Capacity Total capacity not consumed in the aggregate. Terabytes (TB) Available Capacity Percentage* Percentage of capacity not consumed in the aggregate. Percentage (%) Consumed Capacity Number of bytes actually consumed in the aggregate. Terabytes (TB) Consumed Capacity Percentage Percentage of the capacity Percentage that is actually consumed in (%) the aggregate. Warning > 80 Alarm > 90 Mirror Status Overall mirror status of the aggregate. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Availability Operation Total number of operations. Operations /s Read Operation Number of operation read. Operations /s Space Reservation Status Indicates whether the space reservation is enabled or not. {0 = Disabled; 1 = Enabled} Availability Status* Status of the aggregate. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Availability Total Files Total count of user-visible files. Files Used Files Number of user-visible files used. Files Write Operation Number of write operations. Operations /s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 97 NetApp Filers KM Attributes

98 NetApp Cluster CIFS Attributes Display Description Default Alert Conditions Attribute Type Administrative Status The current status of the CIFS service. {0 = Up; 1 = Down} 1 = Alarm Availability Operation * Total number of operations. Operations /s Read Operation Number of read operations. Operations /s Read Average response time for read operations. Millisecond Warning s (ms) 30 * Average response time for all operations. Millisecond Warning s (ms) 30 Write Operation Number of write operations. Operations /s Write Average response time for write operations. Millisecond Warning s (ms) 30 * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 98

99 NetApp Cluster Attributes Decription Default Alert Conditions Attribute Type CIFS Operation Number of CIFS operations. Operations /s Collection Status Status of the collection. Errors reported by this attribute are only related to NetApp Storage Monitoring itself. {0 = OK; 1 = Degraded; 2 = Failed} Disk Transfer Byte Total bytes read and written Megabytes to the disk. FCP Operation Number of FCP operations. Operations /s HTTP Operation Number of HTTP operations. Operations /s iscsi Operation Number of iscsi operations. Operations /s Network Transfer Byte * Total bytes read and written Megabytes through the network. NFS Operation Number of NFS operations. Operations /s Operation Total number of operations. Operations /s Port Count Number of physical ports in Ports the cluster. Note: This value can be used to know the number of required licenses for the monitoring system. Power Consumption* Reports the electricity consumption of the storage system. Watts Spare Disk Count Number of spare disks in the storage system. Disks 0 = Warning For detailed information about KPI, see Managing Baselines and Key Performance Indicators. * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 99 NetApp Filers KM Collection Status

100 NetApp Cluster Disk Attributes Description Operation * Total number of operations. Operations/ s Present Indicates whether the {0 = No; 1 = device is still present or not Yes} since the last collect. This attribute is updated at each collect. Read Operation Number of read operations. Operations/ s Read Average response time for read operations. Millisecond Warning s (ms) 30 * Average response time for all operations. Millisecond Warning s (ms) 30 Status Status of the disk. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Availability Write Operation Number of write operations. Operations/ s Write Average response time for write operations. Millisecond Warning s (ms) 30 0 = Alarm Attribute Type Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 100 Default Alert Conditions

101 NetApp Cluster Ethernet Port Attributes Description Bandwidth Utilization Percentage used of the available bandwidth. Perce ntage (%) Collisions Packet 1 Number of collision of packets s. Pack ets/s Inbound Bandwidth Utilization Percentage of inbound bandwidth Perce used on the Ethernet port ntage (received bytes). (%) Link Speed Actual speed of the Ethernet port. Giga bits per seco nd (Gb/ s) Link Status Current status of the Ethernet port. {0 = 1= Up; 1 Warn = ing Down } Multicast Received Packet Number of multicast packets received. Pack ets/s Multicast Sent Packet Number of multicast packets sent Pack. ets/s Multicast Transfer Packet Total number of multicast packets transferred (sent and received.) Outbound Bandwidth Utilization Percentage of outband bandwidth Perce used on the Ethernet port (sent ntage bytes). (%) Present Availability Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. 101 Pack ets/s Defau Attribute Type lt Alert Condit ions {0 = 0= No; 1 Alar = Yes} m NetApp Filers KM

102 Description Defau Attribute Type lt Alert Condit ions Received Byte Bytes received. Mega bytes per seco nd (MB/ s) Received Error Number of errors while receiving packets. Error s/s Received Packet Dropped Number of received packets dropped. Pack ets/s Received Packet Number of packets received per second. Pack ets/s Sent Byte Bytes sent. Meba gytes per seco nd (MB/ s) Sent Error Number of errors while sending packets. Error s/s Sent Packet Number of packets sent per second. Pack ets/s Transfer Byte * Total bytes transferred per second (sent and received). Mega bytes per seco nd (MB/ s) Transfer Error Number of errors while transferring packets. Error s/s Transfer Packet * Number of packets transferred. Pack ets/s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 1 Parameter not available for NetApp NetApp Filers KM Data ONTAP9 storage systems. 102

103 NetApp Cluster Fan Attributes Description Default Alert Conditions Attribute Type Present Indicates whether the device {0 = No; 1 = is still present or not since Yes} the last collect. This attribute is updated at each collect. 0 = Alarm Availability Speed* Speed of the fan. Revolutions per minute (RPM) Status* Status of the fan. {0 = OK; 1 = 1 = Warning Availability Degraded; 2 2 = Alarm = Failed} * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Cluster FC Port Description Default Alert Attribute Type Conditions Bandwidth Utilization Percentage used of the available bandwidth. Percentage (%) Inbound Bandwidth Utilization Percentage of inbound bandwidth used on the FC link (received bytes). Percentage (%) Link Speed Actual speed of the FC port. Gigabit per second (Gb/s) Link Status Indicates whether the link is up or down. {0 = Plugged; 1= Unplugged} 1= Warning Availability Operation * Total number of operations. Operations/s Other Operation Total number of other operations per second. Operations/s Outbound Bandwidth Utilization Percentage of outband bandwidth used on the FC link (sent bytes). Percentage (%) 103 NetApp Filers KM Attributes

104 Description Default Alert Attribute Type Conditions Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 1 = Yes} 0 = Alarm Availability Read Operation Number of read operations. Operations/s Received Byte Bytes received. Megabytes Sent Byte Bytes sent. Megabytes Status Status of the FC port. {0 = OK; 1 = 1= Degraded; 2 = Warning Failed} 2 = Alarm Availability Transfer Byte * Total bytes transferred (sent and received). Megabytes Write Operation Number of write operations. Operations/s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Cluster Host Adapter Description Default Alert Conditions Attribute Type inuse Indicates whether the adapter is in use or not. {0 = No; 1 = Yes} Operation * Total number of operations. Operations /s Present Indicates whether the device {0 = No; 1 = is still present or not since Yes} the last collect. This attribute is updated at each collect. 0 = Alarm Availability Read Byte Bytes read from the host adapter since the last collect. Megabytes Read Operation Number of read operations. Operations /s NetApp Filers KM 104 Attributes

105 Description Default Alert Conditions Attribute Type Transfer Byte * Total bytes read and written to the host adapter. Megabytes Write Byte Bytes written to the host adapter since the last collect. Megabytes Write Operation Number of write operations. Operations /s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Cluster iscsi Attributes Description Default Alert Conditions Attribute Type Error Percentage* iscsi Protocol error percentage. Percentage (%) * *Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 105 NetApp Filers KM

106 NetApp Cluster iscsi Port Attributes Description Default Alert Conditions Attribute Type Operation * Total number of operations. Operations/s Read Operation Number of read operations. Operations/s Read Response Time Average response time for read operations. Milliseconds (ms) Response Time* Average response time for all operations. Milliseconds (ms) Write Operation Number of write operations. Operations/s Write Response Time* Average response time for write operations. Milliseconds (ms) *Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 106

107 NetApp Cluster LUN Description Default Alert Conditions Attribute Type Consumed Capacity Number of bytes actually consumed in the LUN. Gigabytes (GB) Operation Total number of operations. Operations /s Other Operation Total number of other operations. Operations /s Read Byte Bytes read from the LUN. Megabytes Read Operation Number of read operations. Operations /s * Average response time for all operations. Millisecon ds (ms) Warning 30 Space Reservation Status Space reservation status. {0 = Disabled; 1 = Enabled} Availability Time Since Last Activity Number of days since any activity occurred on the LUN. Days Transfer Byte * Total bytes read and written Megabytes to the LUN. Write Byte Bytes written to the LUN. Megabytes Write Operation Number of write operations. Operations /s *Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 107 NetApp Filers KM Attributes

108 NetApp Cluster NFS Attributes Description Default Alert Conditions Attribute Type Operation * Total number of operations. Operations/ s Read Operation Number of read operations. Operations/ s Read Average response time for read operations. Millisecond Warning s (ms) 30 * Average response time for all operations. Millisecond Warning s (ms) 30 Write Operation Number of write operations. Operations/ s Write Average response time for write operations. Millisecond Warning s (ms) 30 *Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 108

109 NetApp Node Attributes Description Default Alert Conditions Attribute Type CIFS Operation Total number of CIFS operations per second. Operati ons/s Disk Read Byte Bytes read from the disk since the last collect. Megaby tes per second Disk Transfer Byte * Total bytes read and written to the disk. Megaby tes per second Disk Write Byte Bytes written to the disk since the last collect. Megaby tes per second FCP Operation Total number of FCP operations per second. Operati ons/s HTTP Operation Total number of HTTP operations per second. Operati ons/s iscsi Operation Total number of iscsi operations per second. Operati ons/s Network Received Byte Bytes received. Megaby tes per second Network Sent Byte Bytes sent. Megaby tes per second Network Transfer Byte * Total bytes transferred (sent and received). Megaby tes per second NFS Operation Total number of NFS operations per second. Operati ons/s Operation Total number of operations. Operati ons/s Present Indicates whether the device is still present or not since the last collect. This attribute is updated at each collect. {0 = No; 0 = Alarm 1 = Yes} Availability 109 NetApp Filers KM

110 Description Default Alert Conditions Attribute Type Processor Utilization Percentage of utilization of the CPU resource. Percent Warning age (%) 30 Read Operation Number of read operations. Operati ons/s Read Average response time for read operations. Millise conds (ms) Warning 30 Average response time for all operations. Millise conds (ms) Warning 30 Status Status of the cluster node {0 = OK; 1 = Warning Availability 1= 2 = Alarm Degrad ed; 2 = Failed} Uptime Amount of time the system has been up and running. Days Write Operation Number of write operations. Operati ons/s Write Response Time Average response time for write operations. Millise conds (ms) Warning 30 * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. KPI, see Managing Baselines and Key Performance Indicators. For detailed information about NetApp Filers KM 110

111 NetApp Cluster Root Volume Decription Default Alert Conditions Attribute Type Available Capacity Total capacity not consumed in the volume. Gigabytes (GB) Available Capacity Percentage Percentage of capacity not consumed in the volume. Percentage (%) Capacity Total usable capacity (in bytes) of the volume, excluding WAFL reserve and volume snapshot reserve. Gigabytes (GB) CIFS Operation Total number of CIFS operations. Operations /s CIFS Read Byte Bytes read via CIFS from the volume since the last collect. Megabytes CIFS Read Operation Number of read operations. Operations /s CIFS Read Average response time for read operations. Millisecon ds (ms) Warning 30 CIFS Average response time for all CIFS operations. Millisecon ds (ms) Warning 30 CIFS Transfer Byte Total bytes read and written Megabytes via CIFS to the volume. CIFS Write Byte Bytes written via CIFS to the volume since the last collect. Megabytes CIFS Write Operation Number of write CIFS operations. Operations /s CIFS Write Average response time for CIFS write operations. Millisecon ds (ms) Warning 30 Consumed Capacity Number of bytes actually consumed in the volulme. Gigabytes (GB) Consumed Capacity Percentage Percentage of the capacity Percentage that is actually consumed in (%) the volume. FCP Operation Total number of FCP operations. 111 Operations /s NetApp Filers KM Attributes

112 Decription Default Alert Conditions Attribute Type FCP Read Byte Bytes read via FCP from the volume since the last collect. Megabytes FCP Read Operation Number of FCP read operations. Operations /s FCP Read Average response time for FCP read operations. Millisecon ds (ms) Warning 30 FCP Average response time for all FCP operations. Millisecon ds (ms) Warning 30 FCP Transfer Byte Total bytes read and written Megabytes via FCP to the volume. FCP Write Byte Bytes written via FCP to the volume since the last collect. Megabytes FCP Write Operation Number of write FCP operations. Operations /s FCP Write Average response time for FCP write operations. Millisecon ds (ms) Warning 30 FlexCache Read Byte Bytes read from the FlexCache since the last collect. Megabytes FlexCache Write Byte Bytes written to FlexCache since the last collect. Megabytes Inodes Used Number of user-visible files (inodes) used. If the volume is restricted or offline, a value 0 returned. Inodes iscsi Operation Total number of block protocol operations per second. Operations /s iscsi Read Byte Bytes read via block protocol from the volume since the last collect. Megabytes iscsi Read Operation Number of block protocol Operations read operations. /s iscsi Read Average response time for block protocol read operations. Warning 30 NetApp Filers KM 112 Millisecon ds (ms)

113 Decription Default Alert Conditions Attribute Type iscsi Average response time for all block protocol operations. Millisecon ds (ms) Warning 30 iscsi Transfer Byte Total bytes read and written Megabytes via iscsi to the volume. iscsi Write Byte Bytes written via Megabytes iscsi to the volume since the last collect. iscsi Write Operation Number of iscsi write operations. Operations /s iscsi Write Average response time iscsi write operations. Millisecon ds (ms) Warning 30 Mirror Status Volume's mirror status. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Availability NFS Operation Total number of NFS operations. Operations /s NFS Read Byte Bytes read via NFS from the volume since the last collect. Megabytes NFS Read Operation Number of NFS read operations. Operations /s NFS Read Average response time for NFS read operations. Millisecon ds (ms) Warning 30 NFS Average response time for all NFS operations. Millisecon ds (ms) Warning 30 NFS Transfer Byte Total bytes read and written Megabytes via NFS to the volume. NFS Write Byte Bytes written via NFS to the volume since the last collect. Megabytes NFS Write Operation Number of write NFS operations. Operations /s NFS Write Average response time for NFS write operations. Millisecon ds (ms) Warning 30 Operation Total number of operations. Operations /s 113 NetApp Filers KM

114 Decription Default Alert Conditions Attribute Type Read Byte Bytes read from the volume since the last collect. Megabytes Read Operation Number of read operations. Operations /s Read Average response time for read operations. Millisecon ds (ms) Warning 30 * Average response time for all operations. Millisecon ds (ms) Warning 30 SAN Operation Total number of SAN operations. Operations /s SAN Read Byte Bytes read from the SAN since the last collect. Megabytes SAN Read Operation Number of SAN read operations. Operations /s SAN Read Average response time for SAN read operations. Millisecon ds (ms) Warning 30 SAN Average response time for all SAN operations. Millisecon ds (ms) Warning 30 SAN Transfer Byte Total bytes read and written Megabytes via SAN to the volume. SAN Write Byte Bytes written via SAN to the volume since the last collect. Megabytes SAN Write Operation Number of SAN write operations. Operations /s SAN Write Average response time for SAN write operations. Millisecon ds (ms) Warning 30 Snapshot Reserved Capacity Percentage Percentage of disk space that has been set aside as reserved for snapshot usage. Percentage (%) Warning 80 Alarm 90 Status Status of the volume. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} NetApp Filers KM 114 Availability

115 Decription Transfer Byte * Default Alert Conditions Attribute Type Total bytes read and written Megabytes to the volume. Used Inodes Percentage Percentage of user-visible files (inodes) used. Percentage (%) Write Byte Bytes written to the volume since the last collect. Megabytes Write Operation Number of write operations. Operations /s Write Average response time for write operations. Millisecon ds (ms) Warning 30 * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Cluster NVRAM Attributes Description Default Alert Conditions Operation * Total number of operations. Operations/ s * Average response time for all operations. Millisecond Warning s (ms) 30 Transfer Byte Total bytes read and written Megabytes to the NVRAM. Attribute Type * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 115 NetApp Filers KM

116 NetApp Cluster Plex Attributes Decription Default Alert Conditions Attribute Type Status* Status of the plex. {0 = OK ; 1 = 1 = Warning Degraded 2 2 = Alarm = Failed} Availability Synchronized Indicates whether the plex is currently synchronizing or not. {0 = No ; 1 = Yes} * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Cluster Power Supply Attributes Description Present Indicates whether the {0 = No; 1 = device is still present or not Yes} since the last collect. This attribute is updated at each collect. Status* Status of the power supply. Default Alert Conditions Attribute Type 0 = Alarm Availability {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 116 Display

117 NetApp Cluster Processor Attributes Description Present Processor Utilization* Default Alert Conditions Attribute Type Indicates whether the {0 = No; 1 = device is still present or not Yes} since the last collect. This attribute is updated at each collect. 0 = Alarm Availability Percentage of utilization of the CPU. Warning 80 Alarm 90 Percentage (%) * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Cluster Qtree Description Default Alert Conditions Attribute Type CIFS Operation * Number of CIFS operations. Operations /s NFS Operation * Number of NFS operations to the qtree. Operations /s Operation Total number of operations. Operations /s Other Operation Number of other operations. Operations /s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 117 NetApp Filers KM Attributes

118 NetApp Cluster Quota Attributes Description Default Alert Conditions Attribute Type Consumed Capacity Capacity actually consumed. Gigabytes (GB) Consumed Hard Capacity Percentage Percentage of the hard capacity that is actually consumed. Percentage (%) Consumed Soft Capacity Percentage Percentage of the soft capacity that is actually consumed. Percentage (%) File Count Number of files counted towards the hard and soft limit set on the quota. Files Hard File Count Percentage Number of files in percentage of the hard limit. Percentage (%) Soft File Count Percentage Number of files in percentage of the soft limit. Percentage (%) Default Alert Conditions Attribute Type 0 = Alarm Availability NetApp Cluster Shelf Description Present Indicates whether the {0 = No; 1 = device is still present or not Yes} since the last collect. This attribute is updated at each collect. Status* Status of the shelf. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 118 Attributes

119 NetApp Cluster SIS Volume Attributes Description Default Alert Conditions Attribute Type Dense Files Number of dense files in the SIS volume. Files Last Operation Size Data size processed in last SIS operation. Megabytes (MB) Number Of Files Too Small Number of files found that are too small to be deduplicated (compressed). Files Saved Space Percentage* Percent saving because of deduplication. Percentage (%) Shared Saved Blocks Number of blocks saved by sharing in the SIS volume. Blocks SIS Duration Time since the last SIS operation has begun. Seconds Space Condition Limitation Number of times Count deduplication could not happen because of out of space condition. Times Status* {0 = OK; 1 = 1= Warning Degraded; 2 2 = Alarm = Failed} Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 119 NetApp Filers KM Status of the SIS volume.

120 NetApp Cluster Snapmirror Attributes Description Default Alert Conditions Attribute Type Lag Amount of time since the last Snapmirror transfer in seconds. Seconds Last Transfer Duration Duration of the last SnapMirror transfer in seconds. Seconds Last Transfer Size Size of the last SnapMirror transfer. Gigabytes (GB) Status* Status of the Snapmirror. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Transfer Byte * Total bytes read and written Megabytes to the Snapmirror. Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Cluster Temperature Decription Default Alert Conditions Status* Status of the temperature sensor. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Availability Temperature* Current temperature reading in degrees Celsius. degrees Celsius ( C) Temperature Status* Status of the temperature sensor according to the temperature thresholds settings. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Attribute Type Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 120 Attributes

121 NetApp Cluster Voltage Attributes Decription Default Alert Conditions Status* Status of the voltage sensor. {0 = OK; 1 = 1 = Warning Degraded; 2 = Alarm 2 = Failed} Attribute Type Availability * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Cluster Volume Decription Default Alert Conditions Attribute Type Available Capacity Total capacity not consumed in the volume. Gigabytes (GB) Available Capacity Percentage Percentage of capacity not consumed in the volume. Percentage (%) Capacity Total usable capacity (in bytes) of the volume, excluding WAFL reserve and volume snapshot reserve. Gigabytes (GB) CIFS Operation Total number of CIFS operations. Operations /s CIFS Read Byte Bytes read via CIFS from the volume. Megabytes CIFS Read Operation Number of read operations. Operations /s CIFS Read Average response time for read operations. Millisecon ds (ms) Warning 30 CIFS Average response time for all CIFS operations. Millisecon ds (ms) Warning 30 CIFS Transfer Byte Total bytes read and written Megabytes via CIFS to the volume. 121 NetApp Filers KM Attributes

122 Decription Default Alert Conditions Attribute Type CIFS Write Byte Bytes written via CIFS to the volume since the last collect. Megabytes CIFS Write Operation Number of write CIFS operations. Operations /s CIFS Write Average response time for CIFS write operations. Millisecon ds (ms) Warning 30 Consumed Capacity Number of bytes actually consumed in the volume. Gigabytes (GB) Consumed Capacity Percentage Percentage of the capacity Percentage that is actually consumed in (%) the volume. FCP Operation Total number of FCP operations. Operations /s FCP Read Byte Bytes read via FCP from the volume since the last collect. Megabytes FCP Read Operation Number of FCP read operations. Operations /s FCP Read Average response time for FCP read operations. Millisecon ds (ms) Warning 30 FCP Average response time for all FCP operations. Millisecon ds (ms) Warning 30 FCP Transfer Byte Total bytes read and written Megabytes via FCP to the volume. FCP Write Byte Bytes written via FCP to the volume since the last collect. Megabytes FCP Write Operation Number of write FCP operations. Operations /s FCP Write Average response time for FCP write operations. Millisecon ds (ms) Warning 30 FlexCache ReadByte Bytes read from the FlexCache since the last collect. Megabytes FlexCache Write Byte Bytes written to FlexCache since the last collect. Megabytes NetApp Filers KM 122

123 Decription Default Alert Conditions Attribute Type Inodes Used Number of user-visible files (inodes) used. If the volume is restricted or offline, a value 0 returned. Inodes iscsi Operation Total number of block protocol operations per second. Operations /s iscsi Read Byte Bytes read via block protocol from the volume since the last collect. Megabytes iscsi Read Operation Number of block protocol Operations read operations. /s iscsi Read Average response time for block protocol read operations. Millisecon ds (ms) Warning 30 iscsi Average response time for all block protocol operations. Millisecon ds (ms) Warning 30 iscsi Transfer Byte Total bytes read and written Megabytes via iscsi to the volume. iscsi Write Byte Bytes written via Megabytes iscsi to the volume since the last collect. iscsi Write Operation Number of iscsi write operations. Operations /s iscsi Write Average response time iscsi write operations. Millisecon ds (ms) Warning 30 Mirror Status Volume's mirror status. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Availability NFS Operation Total number of NFS operations. Operations /s NFS Read Byte Bytes read via NFS from the volume since the last collect. Megabytes NFS Read Operation Number of NFS read operations. Operations /s NFS Read Average response time for NFS read operations. Millisecon ds (ms) Warning NetApp Filers KM

124 Decription Default Alert Conditions Attribute Type NFS Average response time for all NFS operations. Millisecon ds (ms) Warning 30 NFS Transfer Byte Total bytes read and written Megabytes via NFS to the volume. NFS Write Byte Bytes written via NFS to the volume since the last collect. Megabytes NFS Write Operation Number of write NFS operations. Operations /s NFS Write Average response time for NFS write operations. Millisecon ds (ms) Warning 30 Operation Total number of operations. Operations /s Read Byte Bytes read from the volume since the last collect. Megabytes Read Operation Number of read operations. Operations /s Read Average response time for read operations. Millisecon ds (ms) Warning 30 * Average response time for all operations. Millisecon ds (ms) Warning 30 SAN Operation Total number of SAN operations. Operations /s SAN Read Byte Bytes read from the SAN since the last collect. Megabytes SAN Read Operation Number of SAN read operations. Operations /s SAN Read Average response time for SAN read operations. Millisecon ds (ms) Warning 30 SAN Average response time for all SAN operations. Millisecon ds (ms) Warning 30 SAN Transfer Byte Total bytes read and written Megabytes via SAN to the volume. NetApp Filers KM 124

125 Decription Default Alert Conditions Attribute Type SAN Write Byte Bytes written via SAN to the volume since the last collect. Megabytes SAN Write Operation Number of SAN write operations. Operations /s SAN Write Average response time for SAN write operations. Millisecon ds (ms) Warning 30 Snapshot Reserved Capacity Percentage Percentage of disk space that has been set aside as reserved for snapshot usage. Percentage (%) Warning 80 Alarm 90 Status Status of the volume. {0 = OK; 1 = 1 = Warning Degraded; 2 2 = Alarm = Failed} Transfer Byte * Total bytes read and written Megabytes to the volume. Used Inodes Percentage Percentage of user-visible files (inodes) used. Percentage (%) Write Byte Bytes written to the volume since the last collect. Megabytes Write Operation Number of write operations. Operations /s Write Average response time for write operations. Millisecon ds (ms) Warning 30 * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. 125 NetApp Filers KM Availability

126 NetApp Vserver Description Default Alert Conditions Attribute Type Operation Total number of operations. Operations /s Read Byte Bytes read by Megabytes the vserver. Read Operation Number of read operations. Operations /s Status* Status of the vserver. {0 = OK; 1 = 1 = Availability Degraded; 2 Warning = Failed} 2 = Alarm Transfer Byte * Total bytes transferred (sent and received) over the network. Megabytes Write Byte Bytes written Megabytes by the vserver. Write Operation Number of write operations. Operations /s * Attributes marked with an asterisk are used by default when visualizing the corresponding monitor instance in TrueSight Operations Management. NetApp Filers KM 126 Attributes

127 Managing Baselines and Key Performance Indicators To detect abnormalities on the monitored environment, BMC TrueSight Operations Management calculates baselines per attribute based on values collected over a specified period of time to determine a normal operating range. When the collected values for these parameters are out of range, an alert is triggered. Some attributes are identified by default as Key Performance Indicators and automatically included in the base lining calculation. Managing baselines The baseline is the expected normal operating range for an attribute of a monitor. There are two baselines: Baseline High and Baseline Low. Baseline High represents the point at which 95% of the weighted average of the historical values fall below this value for the selected time period; Baseline Low represents the point at which 90% of the weighted average of historical values for the selected time period fall above this line. Baselines are generated for KPI attributes that have an active abnormality thresholds. Starting from v9.5 of BPPM, attributes that have not been initially designated in the KM as Key Performance Indicators (KPIs) cannot be flagged as KPIs from BPPM/TrueSight Operations Management. Although enabling baseline is possible through the Options > Administration > Intelligent Event Thresholds feature available in the Infrastructure Management Server operator console, BMC does not recommend doing it. Attributes for which the system calculates baselines as well as attributes considered as KPIs are respectively identified in this documentation by the following icons: Baselining KPI 127 NetApp Filers KM Managing Key Performance Indicators

128 Troubleshooting Connectivity Issues

129 TrueSight Operations Management - NetApp Storage leverages the Data ONTAP API to collect hardware and performance information. Because some connectivity issues may exist and cause TrueSight Operations Management - NetApp Storage to fail, it is highly recommended to test the connection to the Data ONTAP API before contacting the Sentry Support Team. To troubleshoot connectivity issues: 1. Download the connection tool required from the Sentry Software Website. Please note that the connection tool requires Java v1.6 or higher. 2. Run the command java -jar troubleshooting-tools-for-data-ontap-<version>.jar to launch the connection tool. 3. Enter the information required to connect to the system and click Test Connection. 4. Wait for the test to complete. If a connectivity issue is detected, an error message will appear. In this case, the issue encountered has nothing to do with NetApp Storage Monitoring. Check your configuration to diagnose the source of the issue. 5. Click Save As to export the connection test results into a txt file. You can then send this information to the Sentry Support Team. 129

130 Index -A Advanced Configuration variables collectionhubheapsizemax 36 collectionhubheapsizemin 36 collectionhuboverridejavacommandline defaultreinitializationoptions 36 disablejrecheck 36 disablepslexecutebugworkaround 36 forceclassicconfigmode 36 javapassword 36 javapath 36 javausername 36 pausedobjectlist 36 productversion 36 pscommand 36 removedobjectlist 36 retrydiscoveryafterntimes 36 startupdelay 36 Advanced Settings 35 Aggregates Space Reservation Status Annotate Enable Graph Atrributes Operation 66 Read Operation 66 Read Status 66 Write Operation 66 Write 66 Attibutes 63 Attributes 107, 108, 116, 117, 118 Active Processors 109 Administrative Status 98 Available Capacity 65, 92, 97, 111, 121 Available Capacity Percentage 65, 92, 97, 111, 121 Bandwidth Utilization 70, 72, 101, 103 Capacity 92, 111, 121 CIFS Operation 67, 74, 85, 92, 99, 109, 111, 117, CIFS Read Byte 92, 111, 121 CIFS Read Operation 92, 111, 121 CIFS Read 92, 111, 121 CIFS 92, 111, 121 CIFS Transfer Byte 92, 111, 121 CIFS Write Byte 92, 111, 121 CIFS Write Operation 92, 111, 121 CIFS Write 92, 111, 121 Collection Status 64, 74, 99 Collisions Packet 70, 101 Connected Initiators Count 72, 103 Consumed Capacity 65, 78, 86, 92, 97, 111, 118, 121 Consumed Capacity Percentage 65, 92, 97, 111, 121 Consumed Hard Capacity Percentage 86, 118 Consumed Soft Capacity Percentage 86, 118 CPU Utilization 91 CRC Error 72, 103 Dense Files 87, 119 Discarded Frame 72, 103 Disk Read Byte 67, 109 Disk Read Bytes 109 Disk Transfer Byte 67, 74, 99, 109 Disk Transfer Bytes 109 Disk Write Byte 67, 109 Disk Write Bytes 109 Error Percentage 105 FCP Operation 67, 74, 92, 99, 109, 111, 121 FCP Protocol Error 72, 103 FCP Read Byte 92, 111, 121 FCP Read Operation 92, 111, 121 FCP Read 92, 111, 121 FCP 92, 111, 121 FCP Transfer Byte 92, 111, 121 FCP Write Byte 92, 111, 121 FCP Write Operation 92, 111, 121 FCP Write 92, 111, 121 File Count 86, 118 FlexCache Read Byte 92, 111 FlexCache ReadByte 121 FlexCache Write Byte 92, 111, 121 Hard File Count Percentage 86, 118 HTTP Operation 67, 74, 99, 109 in Use 75

131 107, 108, 116, 117, 118 Outbound Bandwidth Utilization 70, 72, 101, 103 Port Count 74, 99 Power Consumption 74, 99 Present 67, 69, 70, 71, 72, 75, 83, 84, 86, 100, 101, 103, 104, 109 Processor Utilization 67, 84, 109 Read Byte 70, 75, 76, 78, 91, 92, 104, 111, 121, 126 Read Bytes 70 Read Operation 65, 67, 69, 72, 75, 76, 78, 80, 91, 92, 97, 98, 100, 103, 104, 106, 109, 111, 121, 126 Read 67, 69, 76, 80, 92, 98, 100, 106, 109, 111, 121 Received Byte 72, 101, 103 Received Error 70, 101 Received Packet Dropped 70, 101 Received Packet 70, , 69, 76, 78, 80, 81, 92, 98, 100, 106, 109, 111, 115, 121 SAN Operation 92, 111, 121 SAN Read Byte 92, 111, 121 SAN Read Operation 92, 111, 121 SAN Read 92, 111, 121 SAN 92, 111, 121 SAN Transfer Byte 92, 111, 121 SAN Write Byte 92, 111, 121 SAN Write Operation 92, 111, 121 SAN Write 92, 111, 121 Saved Space Percentage 87, 119 Sent Byte 72, 101, 103 Sent Error 70, 101 Sent Packet 70, 101 Shared Saved Blocks 87, 119 SIS Duration 87, 119 Snapshot Reserved Capacity Percentage 92, 111, 121 Soft File Count Percentage 86, 118 Space Condition Limitation Count 87, 119 Space Reservation Status 65, 78, 97 Spare Disk Count 74, 99 Speed 71, 103 Status 65, 69, 71, 72, 77, 82, 83, 86, 87, 88, 89, 90, 91, 92, 97, 100, 103, 106, 109, 111, 116, 119, 120, 121, 126 Synchronized 82, 116 Temperature 90, 120 Temperature Status 90, 120 Time Since Last Activity 78 Inbound Bandwidth Utilization 70, 72, 101, 103 Inodes Used 92, 111, 121 inuse 104 iscsi Operation 67, 74, 92, 99, 109, 111, 121 iscsi Read Byte 92, 111, 121 iscsi Read Operation 92, 111, 121 iscsi Read 92, 111, 121 iscsi 92, 111, 121 iscsi Transfer Byte 92, 111, 121 iscsi Write Byte 92, 111, 121 iscsi Write Operation 92, 111, 121 iscsi Write 92, 111, 121 Lag 88, 89, 120 Last Operation Size 87, 119 Last Transfer Duration 88, 89, 120 Last Transfer Size 88, 89, 120 Link Speed 72, 101, 103 Link Status 70, 72, 101, 103 Mirror Status 65, 92, 97, 111, 121 Multicast Received Packet 70, 101 Multicast Sent Packet 70, 101 Multicast Transfer Packet 70, 101 Network Received Byte 67, 91, 109 Network Received Bytes 109 Network Sent Byte 67, 91, 109 Network Sent Bytes 109 Network Transfer Byte 67, 74, 91, 99, 109 Network Transfer Bytes 109 NFS Operation 67, 74, 85, 92, 99, 109, 111, 117, 121 NFS Read Byte 92, 111, 121 NFS Read Operation 92, 111, 121 NFS Read 92, 111, 121 NFS 92, 111, 121 NFS Transfer Byte 92, 111, 121 NFS Write Byte 92, 111, 121 NFS Write Operation 92, 111, 121 NFS Write 92, 111, 121 Number Of Files Too Small 87, 119 Opened Sessions 79 Operation 65, 67, 69, 72, 74, 75, 76, 78, 80, 81, 85, 91, 92, 97, 98, 99, 100, 103, 104, 106, 109, 111, 115, 117, 121, 126 Other Operation 72, 78, 85, 91, 103, Attributes

132 107, 108, 116, 117, 118 Total Files 65, 97 Transfer Byte 70, 72, 75, 76, 78, 81, 88, 89, 91, 92, 101, 103, 104, 111, 115, 120, 121, 126 Transfer Bytes 70, 78 Transfer Error 70, 101 Transfer Packet 70, 101 Uptime 109 Used Files 65, 97 Used Inodes Percentage 92, 111, 121 Write Byte 70, 75, 76, 78, 91, 92, 104, 111, 121, 126 Write Bytes 70 Write Operation 65, 67, 69, 72, 75, 76, 78, 80, 91, 92, 97, 98, 100, 103, 104, 106, 109, 111, 121, 126 Write 67, 69, 76, 80, 92, 98, 100, 106, 109, 111, 121 Automatic Reporting 40 Available Capacity 52 Available Capacity Percentage 52 Available spare disks Count 54 -DDashboards Debug Mode 46 Debug End Time Enabling 35 Device Details 43 Events 43 Monitors 43 Overall Activity Page 43 Disable 43 Monitor Types 27 NetApp Cluster Disk 27 NetApp Cluster SIS Volume 27 NetApp Disk 27 NetApp SIS Volume 27 Disable LUNs Monitoring 29 Disable Volumes Monitoring 29 Discovery Customize 25 Timeout 31 Disk Space Consumption -CCollect Timeout 31 Collect duration Optimize 33 Component Installation package Report 52 Disk Transfer Byte Disks Health -E- Delete 36 Edit 36 Manage 36 Configure Debug Mode Encryption 21 Events 42 Exclude Volumes Alert Actions 42 Annotations 42 Connection Settings 21 Connectivity -F- Issues 129 Credentials Check 56 Downloading 19 creating 18 downloading 19 Configuration Variables Password Username 35 Enabling Features GGlobal Alert Settings Goals Attributes

133 Annotate NetApp Cluster Disk 100 NetApp Cluster Ethernet Port 101 NetApp Cluster Fan 103 NetApp Cluster FC Port 103 NetApp Cluster Host Adapter 104 NetApp Cluster iscsi 105 NetApp Cluster iscsi Port 106 NetApp Cluster LUN 107 NetApp Cluster NFS 108 NetApp Cluster NVRAM 115 NetApp Cluster Plex 116 NetApp Cluster Power Supply 116 NetApp Cluster Processor 117 NetApp Cluster Qtree 117 NetApp Cluster Quota 118 NetApp Cluster Root Volume 111 NetApp Cluster Shelf 118 NetApp Cluster SIS Volume 119 NetApp Cluster Snapmirror 120 NetApp Cluster Temperature 120 NetApp Cluster Voltage 121 NetApp Cluster Volume 121 NetApp Controller 67 NetApp Disk 69 NetApp Ethernet Port 70 NetApp Fan 71 NetApp FC Port 72 NetApp Filer 74 NetApp Filers KM 64 NetApp Host Adapter 75 NetApp iscsi 76 NetApp iscsi Port 77 NetApp LUN 78 NetApp NDMP 79 NetApp NFS 80 Netapp Node 109 NetApp NVRAM 81 NetApp Plex 82 NetApp Power Supply 83 NetApp Processor 84 NetApp Qtree 85 NetApp Quota 86 NetApp Shelf 86 NetApp SIS Volume 87 NetApp Snapmirror 88 NetApp Snapvault 89 NetApp Temperature 90 NetApp vfiler 91 NetApp Voltage HHigh Processor Utilization Detect Hostname IImporting the Monitoring Solution Installing 19 Installing the Monitoring Solution Intervals Customize 25 Discovery 25 Polling 25 Issues Connectivity 129 Troubleshooting 129 -KKeep Only Volumes 29 -LLUNs Disable 29 Monitor 29 Unused space 49 LUNs Mapping Table 40 -MMonitor Storage Environment Monitor settings 21 Monitor Type 21 Monitor Types Disable 27 NetApp Aggregate 65 NetApp CIFS 66 NetApp Cluster 99 NetApp Cluster Aggregate NetApp Cluster CIFS Graph

134 63 NetApp Volume 92 NetApp Vserver 126 Monitoring Profile 21 Monitoring Solution 21 -NNetApp Cluster Disk Disable 27 NetApp Cluster SIS Volume Disable 27 NetApp Disk -SReports 40 Space Reservation Status Spare Disk Count 54 Spare Disks 54 Storage Environment 27 -OOptional Settings Overview Scheduling Disable 27 NetApp SIS Volume Disable Host Adapters Activity iscsi Activity 40 LUNs Activity 40 Nodes Activity 40 NVRAM Activity 40 vfilers Activity 40 Volumes Activity 40 Vservers Activity Monitoring , 29, 31 -T - -P- Time Since Last Activity Timeouts Package 18, 19 Partner Hostname PATROL Event Collect 31 Discovery 31 Troubleshooting 21 Connectivity Issues Specific 42 Standard 42 STD_41 42 Performance Instances Version Monitor type Volumes 21 Disable 29 Exclude 29 Filter 29 Keep 29 Monitor RRead Operation Reporting 40 Reports 129 -V - Define 33 Maximum 33 Polling Customize 25 Processor Utilization Clusters Activity 40 Controllers Activity 40 Ethernet Ports Activity 40 FC Ports Activity 40 Filers Activity 40 -W Write Operation Monitor Types

135 ABOUT MARKETZONE DIRECT PRODUCTS The BMC MarketZone Direct program sells and supports third-party products that complement and/or augment BMC solutions. MarketZone Direct products are available under BMC license and support terms. BUSINESS RUNS ON I.T. I.T. RUNS ON BMC SOFT WARE About Sentry Software Sentry Software, a strategic Technology Alliance Partner of BMC Software, provides comprehensive multi-platform monitoring solutions that enable management of the hardware and software aspects of all servers and SANs and covering up to 100 % of custom applications within the BMC TrueSight environment. Sentry Software also develops adapters for BMC Atrium Orchestrator that enables IT administrators to automate the execution of common requests and tasks that occur in the daily course of IT operations. Combined with BMC s servers and network automation tools, the adapters allow IT administrators to implement provisioning and decommissioning workflows that cover all layers of their IT infrastructure. Finally, Sentry Software designs connectors that bring storage capacity metrics into BMC TrueSight Capacity Optimization to ensure IT administrators that their storage infrastructure is properly sized for their current and future needs. Bus ines s t hrives when IT runs s ma rt er, fa s t er a nd s t ronger. Tha t s why t he mos t dema nding IT orga niza t ions in t he world rely on BMC Soft wa re a cros s dis t ribut ed, ma infra me, virt ua l a nd cloud environment s. Recognized a s t he lea der in Bus ines s Service Ma na gement, BMC offers a comprehens ive a pproa ch a nd unified pla t form t ha t helps IT orga niza t ions cut cos t, reduce ris k a nd drive bus ines s profit. For t he four fis ca l qua rt ers ended Sept ember 30,2011, BMC revenue wa s a pproxima t ely $2.2 billion. About BMC Software BMC Software helps leading companies around the world put technology at the forefront of business transformation, improving the delivery and consumption of digital services. From mainframe to cloud to mobile, BMC delivers innovative IT management solutions that have enabled more than 20,000 customers to leverage complex technology into extraordinary business performance increasing their agility and exceeding anything they previously thought possible. For more information about BMC Software, visit LEARN MORE To learn more about our solutions, please visit : Like us on Facebook: facebook.com/sentrysoftware Follow us on Twitter: twitter.com/sentrysoftware BMC Software, Inc. All rights reserved.